2019 Tesla Model X

I own a 2019 Tesla Model X. After Tesla upgraded my vehicle from AP2.5 to the FSD hardware module, the front camera view became blurry. I disassembled the camera housing and found that a heated line in the windshield, intended to prevent fog or ice buildup in front of the camera, runs directly through the camera’s field of view. This line now causes noticeable image distortion, which interferes with safety-critical features such as FSD, forward collision warning, and lane keeping assistance. The Tesla service supervisor confirmed this is not my fault. He explained the issue may have been caused by heat from the line gradually affecting the glass, or that the upgraded FSD hardware, which captures clearer images, is now revealing a flaw that was previously less visible. He also mentioned that Tesla redesigned this component in newer Model X vehicles to prevent this issue. However, because my car is out of warranty, they are refusing to replace the windshield. Since the FSD upgrade, I have experienced multiple warning messages while using FSD. On one occasion, while driving on the freeway, the system suddenly disengaged and displayed a message saying the camera had weak visualization and the driver must take over. I believe this is a serious safety issue related to the blurry front camera caused by the heated line in the windshield. Although Tesla acknowledges the problem and that it is not due to misuse, they have declined to offer any resolution. I am now unable to safely use the FSD system I paid over one thousand dollars to install, and Tesla has taken no responsibility. I believe this issue poses a risk to driver and public safety and should be investigated regardless of warranty status.

Reported

Jun 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

While driving normally at around 30mph and without warning, the vehicle displayed multiple warning messages related to the HV Battery and lost all motive power in the middle of the road with insufficient time to pull over, creating a safety hazard. Upon inspection by a mechanic independent of Tesla, the HV Battery was found to have multiple voltage sense leads disconnected from the flexible PCB pads that lead to the BMB for each module. One of the 96 bricks had all four sense leads disconnected, resulting in the loss of motive power due to the inability for the BMS to accurately measure the voltage of that brick. In fact, the vehicle displayed module over voltage and under voltage alerts due to this open/high resistance sense harness connection. Out of all 96 bricks, 13 bricks had at least one loose sense lead, and one brick (besides the affected brick) had 3 out of 4 sense leads loose/disconnected from the PCB pad. Any loose leads were only at the PCB pad end, not at the current collector end. These sense leads are ultrasonically welded through the same attachment process as the cells, but the connections to the flex PCB pad are clearly not as robust as the other connections or are exposed to higher vibration over time due to relative motion of the flex. The flex PCB design was introduced in 2015, just before the Gen 2 HV Battery, and in production until the 2021 refresh. The HV Battery did not ever have any visible liquid ingress or physical damage. It is my understanding through various forums such as Tesla Motors Club that this is an increasingly common issue, and that Tesla is experiencing a high rate of this open voltage sense harness issue at their service centers for vehicles that have not been in any prior accidents or incidents (forums generally only have salvage vehicles that are out of warranty). Errors typically are: BMS_f107_SW_Cell_Voltage_Sensor BMS_f177_OpenVshDetected BMS_w129_SW_BMB_VSH_Connector Or their variants (a129, w177, etc.)

Reported

May 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after less than 2 years and 15000 miles (after the suspension was replaced). The same suspension same issue came up. Tesla told me that they need to replace the suspension again and will bill me $2100. I have owned multiple cars but I have not have to replace suspension on any of my cars ever. How can a suspension fail first at 35000 miles and then again 15000 miles. This seems like Tesla is knowingly putting faulty parts in the car to keep making money on parts and labor. This should be looked into and investigated by National Highway Safety. And Tesla should issue a recall for these and replace them with good quality parts.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

To Whom It May Concern, I am writing to you to emphasize and provide additional details regarding the critical safety issue concerning the Tesla Model X vehicles. My personal experience underscores the severity of this problem: I have had to replace over 8 tires in 3 years due to accelerated inner wall wear. This specific wear pattern is a direct result of improper camber alignment, an issue that Tesla has continuously refused to rectify. This problem is not isolated to my vehicle alone. A growing number of Tesla Model X and Model S owners have reported similar experiences, indicating a widespread and systemic issue. The accelerated inner wall tire wear poses significant safety risks, as it can lead to unexpected and dangerous tire failures on the road, which has happened to me. Very dangerous. Despite the clear evidence and numerous complaints from Tesla owners, Tesla has consistently declined to address this issue adequately. It appears that the company’s reluctance is rooted in the fact that proper repair or recall to fix the camber alignment is not cost-effective from their perspective. However, this cost-cutting measure is putting drivers and passengers at risk. Given the scale and gravity of this issue, I urge the National Highway Safety Institute to take immediate action. It is essential to investigate these recurring problems with both the Tesla Model X and Model S models. The safety of Tesla drivers, passengers, and the general public is at stake, and a thorough investigation could compel Tesla to take the necessary corrective actions. Thank you for your attention to this urgent safety matter. I trust that the National Highway Safety Institute will act promptly to ensure automotive safety and hold manufacturers accountable for their vehicles’ reliability and safety. There have been 4 incidents of this happening with my car. Just putting one date below.

Reported

Feb 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

To Whom It May Concern, Service bulletin SB-21-39-001 [XXX] ) was issued for the front half shaft repair for model X, S. In my case, the repair work was done but did not address the issue. They only replaced the parts, and after two years the problem still occurs: vibrations at accelerations, etc. I had to pay over $2000 for the same work, which will probably not address the issue in the permanent matter. Tesla, especially, Model Xs has issues with front half shafts, and I want to encourage NHTSA to look into this bulletin and mandate Telsa to repair the vehicle with a more permanent solution and provide reasonable repair costs in doing so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The suspension is making loud clicking noises when turning or accelerating. The suspension system seems to have an inbuilt design flaw as many people are reporting the issue online.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

While I was driving, I got an error on my dashboard that "acceleration and top speed reduced. performance may be restored on next drive". After I got this error, from onwards the car was not slowing down even though I remove my foot from accelerator and sometimes it is accelerating itself even though I was not on cruise control or auto pilot. Luckly brakes were working when it was causing sudden unintended acceleration. After I stopped my car at safe location it did not start, and it got towed to Tesla dealer. My concern is that I felt it is most dangerous and it can cause life threating accident. Could you please take necessary action on this incident which causing sudden unintended acceleration. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, Geico. I checked online and found known issues of sudden unintended acceleration with Tesla vehicles.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

When operating under adaptive cruise control, the vehicle frequently slams on the brakes for no reason. This has become so bad that we are simply terrified to operate the vehicle under adaptive cruise control. The highway is completely empty in front of us, there are no hazards and no issues with visibility on the road. The cruise control simply reacts to a phantom in a highly dangerous manner. > What component or system failed or malfunctioned, and is it available for inspection upon request? The adaptive cruise control - you are welcome to inspect it. > How was your safety or the safety of others put at risk? We have suffered two near-miss rear-end collisions at high speed on the Interstate. The behavior throws us against the seat belt restraints, causing near loss of control. > Has the problem been reproduced or confirmed by a dealer or independent service center? We have raised the problem repeatedly with Tesla, and there are numerous confirming reports by other Tesla owners > Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The system has been checked by Tesla, nothing found wrong. Tesla maintains that they are continuing to "train" the system, but after 5.5 years, there has been no improvement. > Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Nothing - the car simply slams on the brakes.

Reported

May 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Tire inner wear which is due to bad design, it is hard to notice but blows up tire randomly, which is deadly while on highway. Its known issue specially with pre-refresh models, there should be at-least a recall to rectify toe/camber issue in alignment, proactively. almost every single model x owner is facing same issue.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

I was just out of warranty and have a VERY loud squeaky noise when I turn my wheel. I was told that because of the weight of the battery, this can happen. I was told it was not an expensive fix but now they say it's $3,000. It is a known issue and the engineers didn't build to hold the car up properly with the weight of the battery. May be a potential hazard and I don't feel safe driving it and also hard to drive as loud as it is. If they are aware and have since fixed this issue, my car should be fixed at no cost to me. For the record, they took off the cost of the estimate and put all zeros which I also found to be odd.

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Hello, It's [XXX] again. This Tesla has just showed up in the junkyard. [XXX] It has not been in a crash, the back wheel and suspension have simply wrenched themselves off. Information from within Tesla proves that these suspension defects have been known about by Tesla for many years but rather than fix the problems they are covering it up and blaming the owners. [XXX] Proof of this can be found here [XXX] The VW "scandal" involved VW covering up slightly smelly exhaust emissions. The Tesla scandal involves negligent homicide. PLEASE TAKE ACTION AND HOLD TESLA ACCOUNTABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Randomly while driving both of my motors failed. I was given a message on my screen to pull over immediately which i did. The car completely failed and needed to be towed to Tesla. Tesla had to replace both motors. When I was given the car back it did not drive properly. The car was squeaking when I accelerated and braking. I had to bring the car back to Tesla. They told me the Axils and other parts needed to be replaced now. I got the car back last week and it is still defective, making squeaking and cracking noises when braking and accelerating. Tesla service does not seem to be able to fix the car. The car was never in an accident and treated with the best care possible.

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

I was told that I need to replace the full steering column (which costs over $5,600). I understand there are other open recalls on very similar issues for other Tesla vehicles. The car is 2019, Model X, with no prior accidents. I didn't want to put my family in any compromising situation due to a failed steering mechanism, so I opted to pay and have it replaced. I feel this issue needs to be escalated since other vehicles have the same (or similar) problem.

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Tesla display and navigation dashboard went dark 3 times while driving on the highway. For 4 minutes I could not see what speed I was going at, I could not give any indication. The risk was that the car could have stopped while in the lane and crashed or caused an accident. This has happened twice before

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Tesla Model X. The contact stated while driving at various speeds, the vehicle made an abnormal ticking sound and vibrated. The vehicle was taken to a Tesla Service Center, where it was diagnosed and determined that the half shaft needed to be replaced. The vehicle was repaired; however, the failure recurred after 22,000 miles. The vehicle was taken back to the Tesla Service Center, where it was diagnosed and determined that the half shaft needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.

Reported

Jul 2023

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

The falcon wing doors fail to open properly and keep detecting ghost objects, ie there is nothing there, but door detects there is something imminently close by.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Tesla mentioned the seat alga’s a sensor malfunction. It is a 2019. The sensor malfunction impacts the airbag deployment. They will not fix and requires $4100 replacement of the seat.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

To replicate, engage and disengage auto pilot rapidly. While you were toggling auto pilot on and off., flip the switch on the touchscreen. It is possible to toggle into auto pilot, turn off FSD, and then auto pilot becomes active with FSD enabled, in that order. Now it says FSD is completely disabled yet FSD is active and stuck on.

Reported

Apr 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Car drives erratically. Attached is a photo showing it’s swerves through an intersection towards oncoming traffic. This is for “fsd”

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. Tesla Dublin had worked on my suspension three weeks prior to the accident. The full video from the dash cam before and after the accident is available below. https://drive.google.com/drive/folders/1gbVniik6OTrQHAek_k1OfzSAld3btUcu https://share.icloud.com/photos/0019fXn5YAMpzr2s9Yq0oTnfA

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

Crash

Proof Tesla FSD Beta v11.3.1 Running Red Lights. 1. https://youtu.be/qt56idWv9rw?t=455 2. https://youtu.be/iJbJS-UQIDc?t=1297 Proof it tryed to run a stale yellow light: https://youtu.be/4cJasL0_jFU?t=1404 Proof Emergency breaking Failed: https://youtu.be/4cJasL0_jFU?t=658

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

On Jan 1st, approx 6 PM (completely dark), I was driving my 2019 MX (41K miles) traveling at 60-65MPH on I5. All of a sudden, I noticed a series of dashboard warnings popped up with warning sounds -> "Acceleration/top speed reduced", "Performance Reduced", "Service Require", and "Vehicle system shutting down". I had to pull over to the left shoulder due to limited control of my MX and I was only able to coast without any control of my power padel.. It was a scary moment hearing the beeping warning sound and the cars flying by in the express lane. feeling the MX shaken every time when car passes by. I tried to call Tesla roadside assistance and waited for >40 min without anyone picking up the call. Decided to call the highway patrol and we were EXTREMELY LUCKY when the patrol car pulled up to protect us with its flashing warning lights. Because within five minutes of highway patrol arrival, ALL POWER shut down!! My warning light blinker and headlights were out COMPLETELY!!! We could have been in a detrimental situation if the patrol car did not show up and ended up with cars/semi running into our parked MX. After the tow truck (summoned by the officer) towed our MX to the nearest SC (4.5 miles away), we paid the outrageous $930 fee. After the Tesla rep informed me the HV battery and the 12V needs to be replaced.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Front Half shafts keep failing due to extreme angles of operation where bearing races are spalled as a result and could result in a high speed failure. Have had 3 replacements in 25K miles and will need a 4th replacement. Lowering car to bring halfshafts more geometrically in line improves halfshaft life, but in turn cause significant rear tire wear resulting in potential high speed blow outs. Adjustable suspension Front and rear links would significantly improve both issues and should be, in my opinion, offered by Tesla as a warranty service bulletin as soon as possible.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Tesla Model-X. The contact stated while at a traffic signal, he had stopped past the painted line on the roadway. The contact then shifted into reverse (R) to pull back from the traffic line, as the contact began to depress the accelerator, the accelerator pedal dropped to the floorboard and the vehicle accelerated backward at an approximated 15 MPH and crashed into the front end of a vehicle behind him. The contact stated that he had depressed the brake with force, and the vehicle slowed but seemed to continue to want to move at speed in reverse. The contact had slowed enough and shifted the vehicle into drive (D), however, the vehicle now accelerated forward to approximately 60 MPH. The contact ran the traffic signal and depressed the brake with the strength to stop. The vehicle continued to gain speed, the contact then stopped depressing the brake pedal and the accelerator and the vehicle began to slow on its own after having traveled several blocks. The contact stated he had not noticed any warning lights due to the panic situation. The contact steered the vehicle into a parking lot and was able to stop. The contact noticed that the accelerator was still flat against the floorboard and that a coiled spring was lying under the accelerator. The contact stated that the vehicle he had crashed into had given chase and followed him to the parking lot. The contact stated that his vehicle had dents and scrapes on the bumper, the other vehicle had similar damage and there were no injuries. The police were not called. The contact had the vehicle towed to his residence. The contact had called the manufacturer who declined to send an investigator to inspect the vehicle. The contact had the vehicle towed to a repair shop, however, it had not been diagnosed. The vehicle had not been repaired. The failure mileage was approximately 28,000.

Reported

Jan 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

Crash

Constant shudder when driving because of design flaw in Camber & control arms. We tried reaching out to Tesla multiple times but they don't want to cover it under warranty Multiple owners are having same issue

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

February 2022: On Feb 23 and 27, 2022, the vehicle would not start when parked. It was taken to the Tesla service center on March 1, 2022. As shown in the service notes from (Exhibit 2), the service center " found micro SD card issues causing center display communication issues and loss of support for low voltage battery, tech replaced micro SD card, installed firmware and replaced 12 V battery". We took Tesla diagnosis and repair at face value, and our family drove the car for approx. 8000 miles additional miles before the second failure occurred. August 2022: While driving with my wife at 65 miles per hour around 1:45 pm on August 7, 2022, on a very busy Hwy 91 East in the Los Angeles area, the vehicle lost power unannounced, and in less than 2 minutes of the first warning lamp coming on. With the help of very limited residual power that was left in the car, I was able to navigate the vehicle to the triangle between 2 merging freeways. We can only surmise that since I turned on the hazard lights immediately after the first warning lamp was on and there was sufficient distance between the vehicles behind us, we avoided a major accident that could have resulted in bodily injury or death not only to me and my wife, but for others on the freeway. We were stuck in that narrow space for over an hour as we were on hold with Tesla Roadside Assistance for a very long time. The gears would not change, and no amount of hard boot would restart the vehicle. Luckily, we had requested a tow truck from AAA about 40 minutes into the wait and it arrived within 20 or so minutes after the Tesla said the car had to be towed. It was the most traumatic and scariest experience of our lives, whose emotional scars are still fresh in our minds. Imagine vehicles whizzing by us within inches where we were parked causing our vehicle to shake very hard every time a vehicle passed by, reminding us of the danger we were in. The vehicle was towed to the closest Tesla service center.

Reported

Oct 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

My rear passenger doors were unable to open. The falcon wing doors could not be opened leaving my child trapped inside. The child locks were on but I could not open the doors from inside or outside the vehicle even if I tried overriding the system. I attempted a vehicle restart and that did not resolve the issue. Finally I turned off the child locks and reached inside the vehicle from the driver door and held the open button on the rear door. The door still would not open up but did pop open a couple inches. I had to physically lift the door up against the resistance of the electric motors to get my child out. I did open a service request with Tesla but I do not feel safe driving this vehicle if the doors are ever unable to be opened.

Reported

Oct 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

While driving with my wife at 65 miles per hour around 1:4 pm on a very busy Hwy 91 East in the Los Angeles area on August 7, 2022, the vehicle lost power unannounced in less than 5 minutes of the first warning lamp coming on. With the help of very limited residual power that was left in the car, I was able to navigate the vehicle to the triangle between 2 merging freeways. We can only surmise that since I turned on the hazard lights immediately after the first warning lamp was on and there was sufficient distance between the vehicles behind us, there was no accident that could have resulted in bodily injury or death. The vehicle was towed to the closest Tesla service center in Buena Park, CA. Tesla technicians "suspect a sporadic voltage/current spike from rear drive unit, but unable to confirm after a 40 mile test drive". They replaced a blown fuse 107 as their diagnosis for drivability; in addition they also changed the 12V battery. In Feb 2022 and March 2022, the vehicle would not start when parked. The service center " found micro SD card issues causing center display communication issues and loss of support for low voltage battery, tech replaced micro sd card, installed firmware and replaced 12 V battery". Tesla has not been able to (a) identify the root case, (b) if the solution they provided addressed root cause and what in their experience, expertise and judgement is the probability if such a failure would reoccur. They have also not provided information of what tests they performed and data from the testing. I am aware that in Feb 2022 a Tesla lost power on I-70 near Independence Missouri and the driver died from the pile up. Based on the above, we are very concerned that the vehicle is unsafe to fro the passengers in my car and others on the freeway in proximity to my vehicle. I had provided information about the August 2022 incident to NHSTA Hot Line call center on August 25, 2022. To date I have not heard back.

Reported

Sep 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Tesla Model X. The contact stated while attempting to start the vehicle, the vehicle would not start. After several hours, the contact was able to start the vehicle and drove home. The vehicle was taken to the dealer and the 12-Volt battery was replaced; however, the failure reoccurred. The contact stated while driving 65 MPH, the vehicle started losing power. The contact pulled over to the side of roadway and the vehicle lost motive power and stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer where they diagnosed the vehicle and they stated that fuse #107 was blown. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 34,234.

Reported

Aug 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

My 2019 Model X, which hadnt travelled even 2-3 miles in the last 3 weeks, suddenly had misaligned front wheels. When I contacted Tesla, they sent a tow truck to tow the vehicle. The tow truck driver upon seeing my vehicle mentioned that the suspension is broken and he has been towing many Tesla Model X's because of this reason. The Tesla service center said that the suspension is damaged because of driver abuse most likely due to driving at high-speed over potholes. Upon asking them how did they find out about the damage they mentioned that their service technician went underneath my car while it was on the tow truck and using a flashlight saw that the suspension was bent and determined that was due to driver abuse. Tesla didnt have any records to prove that the car was actually inspected at their shop and they sent my car to their authorized body shop to be fixed at my expense. I believe that Tesla is lying, they know that the front suspension is weak and tends to get damaged over few years of abuse. Instead of recalling the vehicle they are blaming the drivers such that the Driver's insurance bears the cost instead of Tesla.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

When in direct sunlight in temperatures above 80 F rear doors (referred to as Falcon Wing Doors, FWD) will not open reporting an “Obstacle Detected” error. The on-screen manual override will not work in this situation. You just use the interior physical control on the pillar near the door you are trying to open. For this control to work you must disable the child protection control. Manually raising the door therefore requires several intermediate steps including disabling a basic safety mechanism. On top of all that, the door takes up to 20 seconds to open using the manual override. I have had the issue repaired on 3 separate occasions and it is still not fixed. I would also note the the 2018 Tesla Model X we previously owned had the same problem.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

experienced repeated phantom breaking and unwarranted early collision warnings

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

Tesla's v11 software has moved systems needed to use the vehicle, such as climate control, window defrosters, and more from standard reachable positions, to buried in menus. This requires multiple taps, swipes, and other actions that take the driver's eyes off the road. The system also uses microscopic sized fonts, rendering it very difficult to quickly view information such as speed, battery level, location, and more while operating the vehicle. Please look into this. Thank you.

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

At highway speeds, using autopilot, my car will suddenly and powerfully brake to a full stop unless I intervene. If this happens with traffic behind me, they must brake hard to avoid hitting me. Also the forward collision warning activates when there is no reason. I have many video recordings, of my dash, the events and the road, while this is happening. How do I send video to you?

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Tesla Model X. The contact stated while driving approximately 30 mph in the carpool lane, the brake pedal was applied however the vehicle failed to stop and crashed into an unknown vehicle. The contact mentioned the brake alert feature failed to engage. There were no police reports filed, injuries, fire or air bag deployment. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

Reported

Oct 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

Crash

My car at a complete stop at a red light and sudden the car accelerated so fast forward ( unintentioned accelerated ) and rear ended the car in front. Need to take a look into car electrical and software issue

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

Crash

The MCU (Media Control Unit) and the driver's dash goes out while driving under normal driving conditions. When the MCU and Dash goes dark/dies, the turn signals don't work, the rear view camera goes out, the blind spot warning and lane departure warning is disabled and the speedometer doesn't display. Basically I was driving in the dark. It was a very dangerous situation. Fortunately I was driving and not my wife who is the primary driver. This is no longer a technical safety concern but rather a safety issue for us and for others. I brought it in for service 2 times and the outcome was: we're aware of the bug and working on an over the air fix but no ETA. This is not an isolated issue since it occurred many times captured below: Jun 22 - 8:33 PM PST Jun 30 - 8:32 AM PST Jul 2 - 12:32 PM PST Jul 8 - 5:58 PM PST Jul 13 - 8:09 AM PST Jul 16 - 6:46 PM PST This is similar to the situation that occurred in the collapse of the condo in Florida. In that case: 1. They were aware of the issue 2. They knew they had to fix it 3. But they didn't take responsibility nor accountability. They should have evacuated the building instead of killing 100+ innocent lives. In our case: 1. Tesla knows there's an issue 2. Tesla knows it needs to be fix 3. Tesla refuses to take immediate action until something drastic occurs.The car is practically brand new with only 5K miles on it. I have videos to capture this frightening ordeal.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Tesla Model X. The contact stated that the vehicle was in the parking lot parked for approximately 1 minute, the vehicle independently accelerated forward as the park assist unavailable warning light illuminated causing the vehicle to crash into a concrete wall where it came to a stop. No airbags deployed. A police report was filed. A police report was filed. There were no injuries sustained and no medical attention was sought. The vehicle was towed by the police department to a lot where the contact was awaiting the insurance company estimates for the damages. The dealer was not contacted. The manufacturer was notified of the failure and started an investigation. The contact mentioned NHTSA Action Number: DP20001 (POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 12,548.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

Crash

ON 5/2/21, I PURCHASED A USED 2019 MODEL X FROM AN AUDI DEALER IN FLORIDA. I AM A US CITIZEN WITH A LEGAL DRIVERS LICENSE IN THE STATE OF FLORIDA. ON 5/2/21, I SUBMITTED AN OWNERSHIP TRANSFER REQUEST VIA THE TESLA WEBSITE, I INCLUDED ALL THE REQUESTED DOCUMENTS TO VERIFY OWNERSHIP, INCLUDING MY FL DRIVERS LICENSE, REGISTRATION, PICTURE OF THE ODOMETER, AND I EVEN ADDED SOME PHOTOS OF THE CAR ITSELF. ON 5/9/21, I WAS FORCIBLY LOCKED OUT OF MY VEHICLE BY TESLA MOTORS WHILE I WAS PARKED FAR AWAY FROM MY HOME. ON 5/9/21, I CALLED TESLA ROADSIDE FOR HELP, EXPLAINED I HAD A ONE YEAR OLD BABY IN ARMS, WAS STANDING UNDER THE SUN, COULD NOT REACH INTO MY VEHICLE. I WAS TOLD THEY COULD NOT VERIFY OWNERSHIP. I EXPLAINED I HAD TO ACCESS MY VEHICLE, I HAD BOTH KEYS WITH ME AND WAS ABLE TO VERIFY ANYTHING THEY NEEDED, I WAS TOLD THEY COULD NOT VERIFY OWNERSHIP. I WAS TOLD IT WAS A SECURITY MATTER AND THAT SINCE THEY COULD NOT VERIFY OWNERSHIP THE VEHICLE WAS NOW LOCKED AND NOT ACCESSIBLE, EVEN THOUGH I LEGALLY OWNED IT AND HAD BOTH KEYS IN HAND. ON 5/9/21, I SPENT 6 HOURS AND SEVERAL HUNDREDS OF DOLLARS TRYING GET A TOW TO MY HOME, AND TRYING TO GET INSIDE OF IT TO GRAB MY BELONGINGS. I FAILED. THE VEHICLE IS PARKED AT THAT LOCATION, I'M UNABLE TO ACCESS MY VEHICLE, THAT I PAID FOR, THAT I LEGALLY OWN, BECAUSE "TESLA MOTORS" CANNOT VERIFY OWNERSHIP.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2019 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE FRONT DOOR OPENED AND AUTOMATICALLY CLOSED ON THE CONTACT'S FINGER. THE CONTACT STATED THAT MEDICAL ATTENTION WAS REQUIRED AT THE HOSPITAL FOR A FINGER LACERATION. THE CONTAC STATED THAT ANOTHER INCIDENT RECENTLY OCCURRED WHEN THE SHE WAS EXITING THE REAR PASSENGER SIDE DOOR INDEPENDENTLY CLOSED AND SLAMMED ON THE HEAD. THE CONTACT STATED THAT THE DOOR AUTOMATICALLY RETRACED UPWARDS AFTER HITTING HER ON THE HEAD. THE CONTACT SUSTAINED A CUT AND A HEADACHE HOWEVER, MEDIAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS RELATING THIS ISSUE TO THE AUTOMATIC DOOR CLOSING FEATURE IN THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE DOOR WAS PROGRAMMED CORRECTLY AS IT WOULD AUTOMATICALLY RETRACT WHEN AN OBJECT WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

1 injuries

HISTORICALLY (MAY 2019 - DEC. 2020), THE SCREENS (SHOWING SPEED, AUTOPILOT STATUS, AND OTHER INFORMATION) WOULD SOMETIMES GO BLANK. I REPORTED THE PROBLEM IN MY 1ST WEEK OF OWNERSHIP (IN MAY 2019) AND PERIODICALLY THEREAFTER. TESLA REMOTELY SENT A FIX FROM TIME TO TIME, BUT THE PROBLEM PERSISTED. I THEN LEARNED FROM THE MEDIA (NOT TESLA OR THE NHTSA) THAT NHTSA HAD MANDATED A FIX ON 2016-2018 MODEL X'S BECAUSE OF SCREEN FAILURES. I ASKED TESLA TO FIX MY 2019 (NOTING THAT IT APPEARED TO BE THE SAME PROBLEM AS WHAT HAD REQ'D. THE NHTSA MANDATE, AND TESLA DID FIX IT (OR SAID THEY DID) A FEW MONTHS AGO. BUT ON APRIL 13, 2021, THE PROBLEM CAME BACK AND FAR WORSE. ON THAT DAY AND WHILE DRIVING MY SON TO UPSTATE NY BY HIGHWAY, THE SCREEN DID NOT SIMPLY GO BLANK (AT LEAST NOT INITIALLY ... IT DID EVENTUALLY) BUT FIRST "FROZE" FOR OVER A MINUTE WHILE FALSELY STATING THAT I WAS STILL IN AUTOPILOT (HANDS OFF PEDALS AND STEERING WHEEL) GOING ROUGHLY 70MPH ON A HIGHWAY. AGAIN, DURING THE FREEZE, THE SCREEN (FROZEN) FALSELY SAID I WAS STILL IN AUTOPILOT (WHEN, IN FACT, AUTOPILOT HAD DISENGAGED). I ALERTED TESLA TO THE PROBLEM APRIL 14 AND BROUGHT THE CAR IN FOR AN APRIL 15 FIX. TESLA ADDRESSED IT, BUT I CAN HAVE NO CONFIDENCE IN THE FIX (1) GIVEN THE HISTORY; AND EVEN MORE SO BECAUSE (2) TESLA'S INVOICE FALSELY DESCRIBES THE PROBLEM AS SIMPLY A "BLANK SCREEN" (WHICH IS NOT NEARLY AS DANGEROUS, BC THE DRIVER IS AT LEAST ALERTED TO THE PROBLEM), AND SAID SIMPLY THAT ITS "ENGINEERING TEAM IS AWARE ABOUT THIS ISSUE AND IS CURRENTLY WORKING ON A RELIABLE SOLUTION. ISSUE WILL BE RESOLVED IN ONE OF FUTURE FIRMWARE REVISIONS." THIS SEEMS DANGEROUS AND UNACCEPTABLE.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

THE CAR'S ELECTRONICS FAIL WHILE DRIVING . THE MAIN MONITOR SHUTS OFF WHILE THE CAR IS ON THE ROAD. IT SHUTS OFF FOR SEVERAL MINUTES AND THEN COMES BACK ON. EXTREMELY SCARY AS EVERYTHING ON THIS CAR IS CONTROLLED ON THE LARGE SCREEN AND WHEN IT SHUTS OFF , YOU CANNOT MODIFY , CONTROL OR CHANGE ANYTHING . HAPPENS ATLEAST ONCE A WEEK IF NOT MORE . TESLA TECHNICIAN ACKNOWLEDGED THE PROBLEM BUT CANNOT FIX IT SAYING THAT IT HAS BEEN AN ISSUE WITH MODEL X.

Reported

Mar 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

HERE IS A MANGLED AND PARTIALLY BURNED MODEL X IN THE JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-46135539 THE BACK WHEEL HAS FALLEN OFF AND IS STASHED IN THE FRUNK. ALL THE SUSPENSION LINKS ON THE BACK ARE STRETCHED AND SNAPPED, BUT THE WHEEL IS ALMOST UNDAMAGED. IT IS IMPOSSIBLE FOR THOSE STRETCHED LINKS TO HAVE BEEN CAUSED BY THE CRASH. THE REAR OF THE CAR IS ALMOST UNDAMAGED. IT IS IDIOTIC TO USE EXTRUDED ALUMINUM FOR CRITICAL SUSPENSION LINKS, THEY ARE SIMPLY NOT STRONG ENOUGH FOR THE WEIGHT AND POWER OF THE CAR. THE DANGER ONLY INCREASES AS THE CARS GETS OLDER NOT JUST BECAUSE OF WEAR AND TEAR BUT ALSO BECAUSE CHEAPER SECONDHAND TESLAS ARE AFFORDABLE FOR YOUNG INEXPERIENCED AND OFTEN RECKLESS YOUNGER OWNERS. PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED. THAN YOU. KEEF

Reported

Mar 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

Crash Fire

WE PURCHASED THIS VEHICLE BACK IN AUGUST 2019. WE HAVE BEEN EXPERIENCED BOTH INSTRUMENT PANELA FAIL ON HWY IN DAYTIME AND NIGHT TIME. WE HAVE RETURNED TO TESLA SERVICE CENTER ALMOST EVERY MONTH FOR THIS ISSUE. HOWEVER, TESLA ISNT ABLE TO SOLVE THE PROBLEM FOR US. IT SEEMS VERY COMMON TO HAVE BOTH PANELS FAILED AFTER MORE THAN AN HOUR OF DRIVING IT. PLEASE KINDLY HELP TO INVESTIGATE IT. THIS REALLY PUT MYSELF AND FAMILY MEMBERS IN DANGER.

Reported

Feb 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

THE CAR EXPERIENCES A STRUNG JUDDER UNDER ACCELERATION. TESLA REPLACED THE FRONT HALF SHAFTS AT ABOUT 10,000 MILES AND SOLVED IT TEMPORARILY BUT IT HAS RETURNED. THEY NOW SAY IT IS A DESIGN ISSUE AND THEY WILL REPLACE THEM WHEN A NEW VERSION IS PRODUCED.

Reported

Feb 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON THE HIGHWAY USING THE AUTOPILOT FUNCTION THE CAR WOULD SPONTANEOUSLY SWERVE OUT OF THE LANE WHEN THE LANES WERE MERGING. AT OTHER TIMES IT WOULD SLAM ON THE BREAKS ALTHOUGH THERE WAS NO VEHICLE IN FRONT OF ME.

Reported

Dec 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

SINCE WE PURCHASED OUR VEHICLE THE BUMPER HAS NEVER BEEN FULLY ATTACHED TO THE CAR BRACKETS. TESLA HAS ATTEMPTED TO FIX THIS AT LEAST 5 OR 6 TIMES. THE LAST VISIT RESULTED IN TESLA INSTALLING A COMPLETELY BRAND NEW BUMPER WHICH APPEARS TO BE FULLY ATTACHED.

Reported

Dec 2020

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

HERE IS A 2019 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38420467?ROWNUMBER=26 THE LH BACK WHEEL AND SUSPENSION HAS FALLEN OFF. THE RH BACK WHEEL HAS GONE AS WHOMPY AS AN ELON. THIS ONE TAKES THE PROVERBIAL BISCUIT. DID THE TENT MONKEYS RUN OUT OF GAFFA TAPE? UN FREAKING BELIEVABLE. TO SEE THIS CLUNKER IN ALL ITS GLORY BE SURE TO CLICK THE 360 DEGREE BOX. I SAY AGAIN, UN FREAKING BELIEVABLE. PLEASE GET THESE THINGS OFF THE ROADS BEFORE EVEN MORE PEOPLE GET KILLED. THANK YOU. KEEF

Reported

Dec 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Risk: Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Risk: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Risk: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.