Model overview
Tesla Model X: complaints by model year
Compare the federal record across Model X model years. Raw complaint totals are useful context, but they are not adjusted for sales, mileage, or time on the road.
| Year | Complaints | Recalls | Severity | Crash | Verdict |
|---|---|---|---|---|---|
| 2025Still new | 14 | 3 | 36 | Not rated | Still new |
| 2024Still new | 23 | 8 | 9 | Not rated | Still new |
| 2021 | 39 | 24 | 23 | Not rated | |
| 2019 | 73 | 8 | 42 | Not rated | |
| 2022 | 122 | 22 | 17 | Not rated | |
| 2020 | 123 | 10 | 26 | Not rated | |
| 2018 | 141 | 9 | 41 | Not rated | |
| 2023 | 191 | 17 | 22 | Not rated | |
| 2017Most reports | 237 | 10 | 27 | Not rated | Most reports |
| 2016 | 417 | 12 | 34 | Not rated | |
| 2015 | 0 | 2 | — | Not rated |
Ranked by total NHTSA complaints per model year (not adjusted for units sold). A zero means no owner reports in the current NHTSA data, not that the car is problem-free. "Severity" is a harm-weighted index of those complaints — higher means a greater share involved crashes, fires or injuries. Complaint-volume percentiles vs. segment peers are computed separately and appear on each year's page. Complaints pile up over a car's life, so the last few model years look quiet mostly because they have had less road time — we mark them "still new" rather than treating them as lower-complaint standouts.
1 model year show zero owner complaints in the current NHTSA data. That can reflect low reporting volume, not a clean bill of health: 2015.