Model-year record

2013 Subaru Crosstrek
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Complaints filed
121
Reports to NHTSA, 2013
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Engine issues lead owner complaints (23% of 121 reports), followed by power train (19%).
+ 8 more component categories with fewer reports.
Share of all 121 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11478749, ODI 11420138, ODI 11684352, ODI 11664303, ODI 11611473.
Individual complaint reports(121)
Showing the 50 most recent reportsPower TrainApr 2026 · ODI 11730251Details +Close −
I have been working with Subaru of America and Capital Subaru service in San Jose, CA for a 2013 Subaru Crosstrek XV 2.0 CVT automatic engine shortly after we bought it used for multiple faulty known engine problems with this specific make and model. Since we have owned the vehicle, we have not been able to drive it for more than 2 months short distance at a time due to engine, Valve body, major low oil pressure problems, and multiple sensor issues. This vehicle has been very dangerous for us to drive and has left us stranded not to mention paying the bank we financed payments to for a car we have been unable to use since purchasing. Subaru of America and Capital Subaru in San Jose have been awful, insensitive, and unhuman to our concerns and needs. We had to call them several times and were repeatedly ignore both parties for several days without any answers or any solutions. We have spent many sleepless nights worrying about not having a vehicle to get to work and my daughter who drove the car when she could in Nursing school with the burden of having no transportation and all the stress and worrying. There is a long history of defected engines because of the poor way these were built for our specific year, and we were told repeatedly that it was the lack of maintenance from the previous owner being the cause of the issues when that in fact is a lie as we have several maintenance records routinely. I will never buy or recommend these defected and lemon cars again especially when it involves the safety of your life! Having to tow to and from our home to the dealership service parts was a big waste of time and a joke just to hear, "We are sorry but nothing is covered and your liable for the diagnostic and fixing for your car that will be $5,800 which our car was only worth $5,600 through Kelly blue book and we still owe a remainder of $9,000 to the financing bank.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11730297Details +Close −
When the car is put in park the key will not come out of the ignition. Sometimes to be removed from ignition. Therefore the key will get stuck. The transmission has to be put back in drive and then back into park for the ignition system to recycle and release the key.sometimes it takes about 2 or 3 times to get the key out. I have had to turn the car on put it in drive then park push the lock switch then turn the car off. I have been told that Subaru knows the problem exists. No recalls have been made.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11723030Details +Close −
Within 10 days of purchasing this vehicle a certified Subaru dealership documented the following safety defects. Both front CV axles failing and clicking on turns creating loss of vehicle control risk. EPS electronic power steering fault codes creating safety critical steering concern. CAN bus communication fault U0073 affecting multiple vehicle safety systems simultaneously. CVT transmission fluid critically low at 1 to 2 quarts. These defects were professionally documented by Subaru of Portland certified technicians on [XXX] at 113,494 miles. Repair quote for safety related defects totals $7,516.51. Vehicle was sold by Overland Automotive LLC 2900 SE Cornelius Pass Rd Ste 105 Hillsboro OR 97123 with these defects undisclosed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2025 · ODI 11705923 · crash · 1 injuriesDetails +Close −
I was t-boned on 11/7 on the driver side door of the car. My car is totaled and the airbags, knee and curtain did not deploy and I was hit almost dead on on the B pillar. Unknown if the problem has been reproduced by the dealer.My knee is still hurting from the accident and my head smacked the frame.The vehicle has not been inspected by the manufacturer, but has by police, insurance, and others. All said the airbags should have deployed. There were no warning lights or otherwise to notify me that the airbags would not work.
- Reported
- Dec 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
EngineSep 2025 · ODI 11684352Details +Close −
The engine stalled unexpectedly during operation. I noticed a sudden loss of power, and the vehicle shut off without warning. This has happened more than once, posing a safety concern.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2025 · ODI 11664303Details +Close −
THE ENGIN MALFUNCTIONED. MY SAFETY AND THE SAFETY OF OTHERS WAS AT RISK BECAUSE WHEN AN ENGIN FAILS WHILE DRIVING IT CAN CAUSE A SERIOUS CRASH. THE VALVE SPRING WHICH IS LOCATED INSIDE THE ENGIN OF THE VEHICLE DID FRACTURE WHICH RESULTED IN THE ENGIN STALLING WHILE DRIVING AND WAS NOT ABLE TO BE RESTARTED. AN ENGIN STALL WHILE DRIVING WILL INCREASE THE RISK OF A CRASH AND SERIOUS INJURY. THERE WERE NO WARNINGS, THE PROBLEM HAS BEEN CONFIRMED BY A SUBARU DEALER SERVICE MANAGER.
- Reported
- Jun 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2025 · ODI 11638232Details +Close −
The dashboard light says that the airbag is OFF, while it is occupied by a large teenager (over 100lbs) in the Right Front passenger seat. Teenager was buckled into moving vehicle when this concern was observed. Front Right passenger airbag has never been deactivated by owner/driver. Took car to be inspected at a Subaru dealer on 13Aug24, but Subaru techs unable to replicate problem at time of visit and reported no known recall notice for this problem. Since inspection, problem has reoccurred randomly.
- Reported
- Jan 2025
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2024 · ODI 11632206Details +Close −
The fan in my car, that controls the heat/air-conditioning, went out causing my windows to fog up since it was raining & I couldn't use the dehumidifier. I couldn't see & had to manually wipe my windshield several times & drive with my hazard lights on in order to get the car home. There were no warning lights on the dashboard. I took the car to a mechanic shop on another day, when they could not find the problem through a diagnostic the mechanic took apart the dashboard & that's when he found the wires connected to the control panel were melting/overheating. He said it was very dangerous because it could cause the car to catch fire. He said he had to leave the wires disconnected to prevent the car catching fire until the wires and control panel could be replaced. When I looked up if others were having the same problem, I found other Subaru Crosstrek owners with the same issue and many of them stated it happened again after replacing the affected parts. The control panel is not a wear-and-tear part so I was told I would have to get it from a Subaru dealership. I have not been able to take it to a Subaru dealership yet due to the weather but the car is available for inspection upon request. It has not been inspected yet by anyone besides my mechanic.
- Reported
- Dec 2024
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2024 · ODI 11629691Details +Close −
At various times of day or night, the brake lights turn on, while there is no one in the vehicle. The vehicle sits parked and is locked with the security on, and the lights just randomly turn on by themselves. The only way to turn the lights off is to go into the vehicle and step on the brake and then the lights are off after releasing the brake pedal. If the lights stay on, because it’s not noticed, then the battery drains and then needs to be jumped. It is concerning for vehicles traveling behind, because one wouldn’t know if there is an issue happening while traveling and could cause someone to be rear ended.
- Reported
- Dec 2024
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherNov 2024 · ODI 11625488Details +Close −
A piece of the sunroof assembly punctured through the headliner into the passenger seat area of the vehicle. The piece is a sharp 10 inch spike with a spring wrapped around it. Had the piece come into the driver side or if there had been a passenger. It would have gone into there head, either causing an accident or severe injury to the driver or passenger.
- Reported
- Nov 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2024 · ODI 11620686Details +Close −
The recall Type: Safety Service Campaign:WTY84 NHTSA Campaign: 18V772000 FB20 Valve Spring Replacement was reported completed by the manufacturer Subaru has no record of it being done. My car is now experiencing symptoms of this recall when I had no issues prior and want me to pay to look into the problem further. Now my vehicle has a check engine light for a recall that was potentially not done as I have no proof that it was completed.
- Reported
- Oct 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2024 · ODI 11617167Details +Close −
The key will not come out of the ignition when turned off and in park. The battery runs with no way to turn it off. This is a known issue with a defective part. Subaru will not cover the repair.
- Reported
- Sep 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2024 · ODI 11611473Details +Close −
2.0L Engine Valve Spring Fracture may Cause Engine stall and excessive oil leaks that migrates in the catalytic converter causing fumes that linger inside the car with a very strong smell.
- Reported
- Aug 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2024 · ODI 11600188Details +Close −
The electrical harness to the variable fan speed switch overheated melting the harness and switch.
- Reported
- Jul 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EquipmentSep 2023 · ODI 11544835Details +Close −
For the record I'm going to list the items here I'd rather them go down in writing then for my words to not have a witness. 1- safety : the Bluetooth connection is busted and crackling for both me and the caller 2- Automation: nothing happens automatic in this car the locks do not go down when I get in motion . the sunroof and the windows do not roll up in auxiliary power after the key is off. 3- Oil: every thousand Miles the oil light to show up I cannot live like that carrying oil in my car when I run a thousand miles every 3 weeks. 4- DENT REPAIR : have asked you to schedule the date guy to pull this dent out of the front driver wheel well and that hasn't happened yet 5- locking mechanism: the trunk has to be slammed closed every time. The passenger side seat belt noise comes on even if I put a bag of to go food in the seat. 6- sanitation: these seats are infected with something I have cleaned them multiple times and my passengers are complaining of itching and feeling a bite when they ride. 7- the front passenger seat has obviously some strong stain that resembles body fluid because it will not come up even when i clean up in the seat of the cushion it keeps reappearing to the surface. 8- overhead: when it rains above my head you can hear sounds of rain as though it's literally trickling in at the driver door. More than I have noticed that sound I'm not sure what's going on in the overhead but it shouldn't sound like that. PLEASE AND THANKS
- Reported
- Sep 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlAug 2023 · ODI 11539823 · crashDetails +Close −
While slowing to turn into a turn lane, my care unexpectedly accelerated to a very high speed, causing me to crash straight into a signal light post. The light post was knocked over by the force of impact. The car ended up around the corner, facing the opposite direction and having hit another car. Police responded to the scene and inspected the vehicle, which was towed away. An insurance claim has been filed, though I am unaware if they have inspected the vehicle yet. The passenger airbag deployed but driver airbag did not. I had no warning before the sudden acceleration and this is the only time something like this happened.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- Crash
EngineJun 2023 · ODI 11529250Details +Close −
MY 2013 SUBARU CROSSTREK stalled on the highway in March 2023 while I was driving home from work. I brought it to Hassett Subaru in Wantagh because a friend told me that there was a recall on the spring valve (from 5 years ago, which I was never notified of). Vlad Oriol wanted to charge me a few thousand dollars to breakdown the engine, even though that was a requirement of the recall. I checked the VIN and found out my car was covered by the spring valve recall. Since the car was unsafe to drive, I then called Subaru headquarters who sent a tech supervisor to investigate the situation. The tech supervisor said the problem was due to the recall so the engine breakdown was covered. The tech supervisor said the "rocker arm had come loose from excessive lash, but was tied to the recall issue," and also added that there was no other damage. Hassett Subaru was forced by Subaru headquarters to preform the recall fix. I picked up my car (we live 2 miles from Hassett) and the very next day the car wouldn't accelerate and was constantly misfiring. I brought the car back to Hassett. The tech supervisor came out again to investigate, this time there was additional damage to the cam shaft (which was not there before Hassett worked on the car). Hassett told Subaru headquarters that there was a preexisting issue with the car (which was totally false). As a result Subaru headquarters would not cover the cost to fix the problem that Hassett caused by attempting to fix the recall issue. Thanks to Hassett's misrepresentations to Subaru headquarters we have a car that doesn't run and can't afford a new one.
- Reported
- Jun 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2022 · ODI 11498204Details +Close −
Driving on the freeway my car lost power i pulled off to the side and tried to restart it. As I have the ignition turned over for 30 to 40 seconds the starter sounded erratic and the oil temperature light was flashing. I sat there for about ten minutes and tried again and it did the same thing but it started. This power loss has happened twice. The erratic noise coming from the ignition, and the hesitation of starting is a regular ongoing issue along with the oil temperature light. Since the first stall at about 117000 miles on the odometer the car has been burning oil at a rate of a full quart about every 3000 miles. #2 Around 120000 miles my key wouldn't come out of the ignition. This happened first on a late night in a high crime area. I actually had to leave my keys in my ignition while going into a gas station to pay for fuel. Since then this happens every time I turn off my vehicle and put it into the park position. Usually I have to wait around ten minutes to be able to remove the keys. Both of these issues cause a great deal of anxiety on the freeway or having to leave the key in the ignition.
- Reported
- Dec 2022
- Incident date
- Mar 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2022 · ODI 11479063Details +Close −
Unable to turn off vehicle and remove key from ignition when vehicle is in park.
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2022 · ODI 11478749 · fireDetails +Close −
Engine burst into flames during normal highway driving. Vehicle was well-maintained with all scheduled maintenance performed during the life of the vehicle. CEL was lit approximately 1 week before fire but driveability was normal.
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- Fire
Visibility/WiperAug 2022 · ODI 11477239Details +Close −
The windshield is cracked it is on the driver's side it is spidering down the windshield. I wad wondering if it was covered on the recall
- Reported
- Aug 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2022 · ODI 11473984 · crashDetails +Close −
The stall led to a collision, bent cam shaft and need for total engine repair.
- Reported
- Jul 2022
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- Crash
SteeringJul 2022 · ODI 11473713 · crashDetails +Close −
involved in a collision, possibly related to the stall issues mentioned in the collision. Reported to the insurance. They are pending repair on the matter due to recall and entire engine was required, which is more than the car is valued for.
- Reported
- Jul 2022
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- Crash
Vehicle Speed ControlJun 2022 · ODI 11470699Details +Close −
Whilst driving down Highway 101 near Sequim WA, I was on cruise control doing 55 MPH going up a steep hill which I have done numerous times before without issue. When all of a sudden the car suddenly slowed down, for me to hear honking from a Semi behind me who had to suddenly swerve to go around us to stop him from rear ending me (luckily that part of the road on the hill had a second lane for the truck to use, if not then me and my son would probably be seriously injured or dead.) I looked at the dashboard to find the engine warning light on, and the cruise control flashing, but the car was still running and drove fine with the accelerator pressed. Later on I found out this error code was P0024. When that issue happened, not only had the engine warning light illuminated, it caused not only the cruise control to disengage (without my input) but also for the vehicle stability control to stop working. Once again though the engine was still running file and in my opinion it disabling the cruise and stability control gravely endangered the occupants when it had no reason to disable them. Since then I have had other similar error codes such as P000D which have cause the same thing, but they happened on level ground so the car did not slow down so suddenly. I believe the issue is low or used engine oil, as when I got an oil change (within service life) the issues seems to have gone away; this has happened many times before. These PZEV vehicles not only in my opinion break EPA laws on emissions as they make the car burn through many quarts of oil in the service life, so how Subaru can claim PZEV when exchanging high RPS and a boat load of oil for some if any PZEV's I do not know. My car has two recalls, I have been urgently trying to get these fixed, but my two local dealerships (both 50 miles away) refuse to do the recalls as I filed a lemon complaint, and BBB complaint as one refused to honor a price match for thousands to me. I am a disabled Veteran and need car.
- Reported
- Jun 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2022 · ODI 11466318Details +Close −
Transmission failure while driving on highway caused it to suddenly stalled. On restarting engine, car kept jerking and stopping, became undrivable. Only 46,700 miles on the clock. No warning lights, no warning of any kind. Subaru issued 10 year extended warranty covering transmission on this car but should have recalled and replaced since failure is catastrophic and dangerous. I took my car to Subaru dealer and they found low transmission fluid. Instead of inspecting the seals, they blamed the problem on oil change by an independent garage, accusing them of erroneously drained out transmission fluid before the car broke down.
- Reported
- May 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2022 · ODI 11454804Details +Close −
Unable to remove key from Ignition when placed in Park
- Reported
- Mar 2022
- Incident date
- Feb 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2021 · ODI 11436584Details +Close −
The contact owns a 2013 Subaru Crosstrek. The contact stated that after refueling with the fuel tank at 3/4 tank full, the fuel gauge failed to provide the correct fuel level. The vehicle was taken to the local dealer who replaced the fuel sending tank, but the failure continued to occur. The contact indicated that the failure had caused fuel leakage and spillage while adding fuel to the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.
- Reported
- Oct 2021
- Incident date
- Oct 2013
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2021 · ODI 11425676Details +Close −
The contact owns a 2013 Subaru XV Crosstrek. The contact stated while starting the vehicle, the steering wheel was difficult to turn to the left and to the right. The contact stated that the steering assist warning light was illuminated. The contact was able to drive to her destination at a slow speed. The contact took the vehicle to two independent mechanics who were both unable to diagnose the cause of the failure. The contact called the local dealer and made them aware of the failure. An appointment was scheduled. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,400.
- Reported
- Jul 2021
- Incident date
- Jul 2021
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2021 · ODI 11420138 · fireDetails +Close −
On October 31 2020, The AC compressor on my vehicle caught fire while I was driving. This caused a foul odorous smoke to fill the cabin of my vehicle which was cough inducing and limited my vision. The air conditioner was not on at this time because of pleasant ambient temperatures outside. I no longer have this part because it was replaced at the dealership along with the serpentine belt that was damaged due to the fire. There was no warning light or noticeable change in the vehicle driving before the incident. I was unaware that I could report this incident until I found this website today.
- Reported
- Jun 2021
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- Fire
Unknown Or OtherJun 2021 · ODI 11420201Details +Close −
The key will not come out of the ignition when the vehicle is in park. Sometimes it has to sit a few minutes before I can remove it. Sometimes it has to sit for many hours before I can remove it. I've been dealing with it for 10 months.
- Reported
- Jun 2021
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityMay 2021 · ODI 11418803Details +Close −
The contact owns a 2013 Subaru Crosstrek. The contact stated while driving 60 mph, the sunroof exploded causing glass shards to fall onto the contact. There was no injury sustained. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer where it was inspected. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that the part was on backorder. The failure mileage was approximately 89,000.
- Reported
- May 2021
- Incident date
- May 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2021 · ODI 11415955Details +Close −
I PURCHASED 2013 SUBARU CROSSTREK I AM 2ND OWNER, I NEVER SEE ANY PROBLEM FOR ENGINE LIGHT CHECK AND END UP CONTROL CURISE BLINKING AND SUBARU WILL NOT PROVIDED ANY RECALL FOR TRANSMISSION ISSUE IT'S NOT SAFE TO DRIVING THEY SAID ONLY WILL WARRANTY UNDER 100K THAT UNFAIR THIS NOT SAFE CAR AND SO MANY COMMON ISSUE TRANSMISSION ON SUBARU. IT'S FIRST MAKE 2013 ON CROSSTREK HOW IT'S EXPECT UNDER 100K MILES... SHOULD RECALL FOR TRANSMISSION FIX
- Reported
- May 2021
- Incident date
- Apr 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2021 · ODI 11414795Details +Close −
I CAN"T REMOVE THE KEY FROM THE IGNITION WHEN THE CAR IS PUT IN PARK. THIS ISSUE WARRANTS A RECALL. THIS IS CAUSED BY PROBLEMS WITH THE PARK-RANGE SWITCH ACROSS SEVERAL SUBARU MODELS FROM 2012-2018. SUBARU ISSUED SERVICE BULLETIN 16-112-18R REGARDING THIS ON 3/15/18. THIS IS A WELL KNOWN ISSUE BY OWNERS, DEALERSHIPS AND SUBARU OF AMERICA (SOA). NUMEROUS CAR FORUMS AND BLOGS ADDRESS OWNERS' STEPS TO GET THIS REPAIRED. THE SOLUTIONS OFFERED BY THE DEALERS RANGE FROM ' YOUR CAR IS OUT OF WARRANTY AND IT WILL RUN HUNDREDS OF DOLLARS TO FIX' TO ' YES THIS IS A KNOWN ISSUE BRING IT IN AND WE WILL REPLACE IT NO CHARGE'. SOA'S RESPONSE TO OWNERS VARIED FROM 'WE WILL TAKE CARE IT TO WE'LL HAVE TO SEE IF WE CAN HELP YOU OUT'. MY DEALER'S RESPONSE WAS '$700 TO REPAIR ' YOU MIGHT CALL SOA TO SEE IF THEY CAN HELP OUT.' I DID CALL SOA AND THEY TOLD ME TO SET UP AN APPOINTMENT WITH THE DEALER AND LET THEM KNOW WHEN IT WAS ' BUT DID NOT OFFER ANY HELP ON THE COST AT THAT POINT. IT DOES APPEAR THAT SOA WILL COVER THE COST BUT YOU MAY NOT BE TOLD THAT INITIALLY. FORTUNATELY/UNFORTUNATELY THERE IS A QUICK FIX EASILY FOUND ONLINE THAT YOU CAN DO IN LESS THAN 5 MINUTES BY DISCONNECTING THE SWITCH TO THE IGNITION. THIS SOLVES THE PROBLEM OF THE STUCK KEY BUT ALSO DISABLES THE CHIME IF YOU LEAVE THE KEYS IN THE IGNITION AND ALSO ALLOWS YOU TO EXIT THE VEHICLE IF THE CAR IS NOT IN PARK. SO NOW, IF YOU ARE NOT CAREFUL, YOU CAN LOCK YOUR KEYS IN THE CAR AND IF THE CAR IS NOT IN PARK OR THE HAND BREAK IS NOT ENGAGED YOUR CAR WILL ROLL AWAY. I HAVE DONE THE QUICK FIX ' BUT EVEN WITH ALL SORTS OF WAYS TO HELP ME REMEMBER I AM NOT COMFORTABLE.. THIS IS A SAFTEY ISSUE. WHEN I MENTIONED THE FIX TO SOA AS CAUSING A SAFETY ISSUE THEY SAID THAT WAS MY PROBLEM NOT THEIRS. REALLY? MY CAR IS S 2013 AND I WILL NOT COMMIT TO $700 AT THE DEALER WITHOUT KNOWING IF SOA WILL PAY.
- Reported
- May 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2021 · ODI 11407085Details +Close −
HILL DESCENT, SWAY CONTROL, ABS LIGHTS CAME ON AT THE SAME TIME ON THE WAY TO WORK, I WAS COMING OF AN EXIT. I HAD THE CODES CHECKED AND NOTHING WAS SHOWING. OVER A MONTH LATER, THE CHECK ENGINE AND TRANSMISSION TEMP LIGHTS CAME ON MY TO WORK. I IMMEDIATELY TURNED AROUND AND PARKED MY CAR. TRANS TEMP LIGHT WAS BLINKING. A FEW DAYS LATER I HAD IT TAKEN TO A SUBARU DEALERSHIP FOR SERVICE. I PAID FOR A DIAGNOSTIC. THE RESULT WAS A $1600 BILL FOR A VALVE BODY KIT, TRANS COVER GASKET, O-RING, TRANS BODY WIRING HARNESS.
- Reported
- Apr 2021
- Incident date
- Apr 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2021 · ODI 11387829Details +Close −
I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE, ALWAYS COMPLETE ROUTINE MAINTNENCE AND AS I WAS ON A TRIP, ALL OF MY LIGHTS CAME ON. I FLUSHED TRANSMISSION AND THEY CAME BACK ON. I HAVE RESEARCHED MY ISSUE AND IT IS COMMON WITH THIS YEAR. SUBARU EVEN EXTENDED WARRANTY WITH THESE YEARS, YET HAS RECALLED ANY OF THE PARTS RELATED TO THE CVT TRANSMISSION. I HAD NO ISSUES, NO WARNING, WAS JUST DRIVING AND EVERYTHING CAME ON.
- Reported
- Jan 2021
- Incident date
- Jan 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainDec 2020 · ODI 11383589Details +Close −
TRANSMISSION VALVE BODY FAILED, SOLENOID 2 FAIL, AFFECTS TRACTION CONTROL, STABILITY CONTROL, ABS, AND HILL START CONTROL. CAUSES TRANSMISSION TEMPTS TO OVERHEAT.
- Reported
- Dec 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesDec 2020 · ODI 11382857Details +Close −
THERE IS A LITTLE SPACE BETWEEN THE BRAKE LAMP SWITCH AND BRAKE THAT HAS MY BRAKE LIGHTS CONSTANTLY ON. WHILE I AM DRIVING IF I DON'T KEEP MY LEFT FOOT UNDER THE BRAKE PEDAL AND PUSHING IT UP THEN THE BRAKE LIGHTS WILL CONSTANTLY BE ON. IF I DON'T KEEP MY FOOT THERE THEN SOMETIMES WHEN I AM GOING UP A HILL OR DRIVING THE CAR WILL DROP RPMS AND THEN I HAVE TO PUT MY FOOT UNDER THE BRAKE AND PUSH IT UP AGAIN. ALSO, WHEN DRIVING THE HILL ASSIST LIGHT, ON THE DASHBOARD WILL TURN ON AND THE CAR WILL ROLL DOWN THE HILL ANY DIRECTION WHEN IN REVERSE OR DRIVE BECAUSE OF THE SWITCH. I HAD GONE TO SUBARU TO DO THE RECALL FOR THE BRAKE LAMP SWITCH AND THEN A FEW WEEKS AFTER THIS ISSUE BEGAN TO OCCUR.
- Reported
- Dec 2020
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingNov 2020 · ODI 11374394Details +Close −
BREAK LIGHTS TURN ON BY THEMSELVES WHEN CAR IS OFF. ALSO HAS IT DONE IT TWICE WERE I TOOK A SECOND TO RESPOND TO THE GAS PEDAL
- Reported
- Nov 2020
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2020 · ODI 11372655Details +Close −
ON TWO OCCASIONS WHILE TRAVELING OVER 70 MPH ON I-26 OUTSIDE OF COLUMBIA, SC THE VEHICLE'S ELECTRIC SYSTEM APPEARED TO MALFUNCTION AND VEHICLE DIED IMMEDIATELY. THE CLOCK, FUEL ECONOMY READINGS, AND RADIO SHUT OFF. THE VEHICLE STALLED AND HAD TO BE MANEUVERED TO THE SHOULDER OF THE INTERSTATE WITH NO ACCELERATION CAPABILITY OR POWER STEERING. THE VEHICLE WAS CAPABLE OF BEING RESTARTED. ON THE FIRST OCCASION, I RESTARTED THE VEHICLE AND THERE WERE NO FAULTS, ERRORS OR ANYTHING NOTED SO I CONTINUED TO DRIVE, ASSUMING IT WAS A ONE TIME EVENT. THE SECOND TIME, THE SAME PROBLEM HAPPENED AND THEN A CHECK ENGINE LIGHT APPEARED. FOLLOWING THE SECOND TIME, CHECK ENGINE ILLUMINATED, AS WELL AS THE TRACTION CONTROL LIGHT, AND THE CRUISE CONTROL IMAGE WAS BLINKING. PRIOR TO ALL OF THESE PROBLEMS, I WAS HAVING MAY ISSUES ENGAGING THE CRUISE CONTROL AND TRIED MULTIPLE BUTTON SEQUENCES TO MAKE CRUISE CONTROL WORK. I WAS ABLE TO GET VEHICLE TO AUTOPARTS STORE WHERE CODE READ P0021. TO GET SAFELY HOME, THE AUTOPARTS STORE RECOMMENDED THAT I DO A RESET BY DISCONNECTING BATTERY AND TURNING OFF ALL ELECTRONICS. THIS WORKED AND I HAVE DRIVEN SINCE WITHOUT THE SAME EVENT. THIS COULD EASILY HAVE BEEN FATAL AND MUST BE INVESTIGATED.
- Reported
- Nov 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionSep 2020 · ODI 11354846Details +Close −
TVEHICLE BOUNCES EVEN WHEN GOING OVER SMOOTH ROADS. ENGINE SEEM TRY TO STALL WHILE IDLED IN DRIVE MODE. ROUGH STARTING OF VEHICLE MAKES NOISES UNTIL WARMS. VEHICLE HAS LESS THAN 55,000 MILES
- Reported
- Sep 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperSep 2020 · ODI 11354510 · 1 injuriesDetails +Close −
VEHICLE WAS IN MOTION ON A STRAIGHT PORTION OF THE INTERSTATE. SPEED WAS APROX. 70 MPH AND AMBIENT TEMP. APROX. 70 F. FRONT PASSENGER SIDE MAIN WINDOW SHATTERED. NO OBJECT WAS OBSERVED TO HAVE HIT WINDOW PRIOR TO IT SHATTERING.
- Reported
- Sep 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Unknown Or OtherJul 2020 · ODI 11341371Details +Close −
THE KEY GETS STUCK AND I CAN'T GET IT OUT I HAVE LOOKED THIS UP AND SO MANY PEOPLE HAVE THE SAME ISSUE
- Reported
- Jul 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2020 · ODI 11341024Details +Close −
SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT EVIDENTLY HAD NOT RELATION. AS PER SUBARU DEALER ON MAUI. REAR WHEEL BEARING REPEATEDLY REPLACE. 3 TIMES IN ONE 1 AND A HALF YEARS. START WITH WITH WINDING NOISE THEN GETS WORSE VERY QUICKLY. WITHIN 1 TO 2 MONTHS. FELT /FEELS VERY UNSAFE. DRIVING AT SLOWER SPEED OKAY AT THE RANGE OF 45-60 MPH NOISE IS VERY PREDOMINATE. THUS REQUIRING TO DRIVE AT SLOWER SPEEDS THAN REQUIRED, I BOUGHT THIS CAR USED. IN THE COURSE OF LESS THAN 2 YEARS I HAVE HAD ALL THESE ISSUES. ALL THESE ISSUES WHERE IN THE COURSE OF BETWEEN 2018 AND 2020.
- Reported
- Jul 2020
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2020 · ODI 11337667Details +Close −
I HAD A RECALL DONE ON AN ENGINE SPRING IN AUGUST. AT THE END OF JUNE I EXPERIENCE POWER LOSS AND BLOW BACK. I HAVEN'T HAD IT CHECKED YET BUT I'VE SEEN MULTIPLE COMPLAINTS OF ENGINE FAILURE AFTER THIS RECALL. I'M WONDERING IF MINE FITS.
- Reported
- Jul 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2020 · ODI 11328065Details +Close −
FOLLOWING THE VALVE SPRING RECALL REPAIR, ENGINE SPUTTERS AND HESITATES AT STOP LIGHTS AND IN SLOW MOVING TRAFFIC, AND ENGINE CONSUMES 800% SINCE THE REPAIR. NO PROBLEMS BEFORE VALVE SPRING RECALL REPAIR WAS PERFORMED AT THE DEALERSHIP, DESTROYING AN OTHERWISE GOOD CAR. *TR
- Reported
- Jun 2020
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2020 · ODI 11327410Details +Close −
AFTER PUTTING THE CAR IN PARK UNABLE TO REMOVE THE KEY FROM IGNITION, KEY GETTING STUCK IN IGNITION. *TR
- Reported
- Jun 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsMay 2020 · ODI 11325667Details +Close −
I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD A THUMPING NOISE. ONE OF THE NUTS WAS MISSING FROM THE TIRE AND ALL THE NUTS ON THE FRONT TIRE WERE EXTREMELY LOOSE. THIS IS DANGEROUS AND I AM GLAD MY TIRE DID NOT FALL OFF AT HIGH SPEED. *TR
- Reported
- May 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2020 · ODI 11323274Details +Close −
OUR SUBARU CROSSTREK RECENTLY HAD A SENSOR ISSUE CAUSING THE CAR TO THINK IT WASN'T IN PARK WHEN IT WAS IN FACT IN PARK. THIS CAUSED THE IGNITION TO NOT RELEASE THE KEY PROPERLY, WHICH MEANT YOU COULD NOT LEAVE THE CAR UNLESS YOU LEFT THE KEY IN THE IGNITION AND DIDN'T LOCK IT. THIS IS APPARENTLY A COMMON PROBLEM ON SUBARUS BASED ON TALKING WITH SERVICE REPS AND SEARCHING THE INTERNET. WHY THIS HAS NOT BEEN RECALLED, I AM NOT SURE. THE REPAIR FOR THIS LITTLE SENSOR WAS QUITE EXPENSIVE. $449.00
- Reported
- May 2020
- Incident date
- Apr 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2020 · ODI 11321873Details +Close −
HIT A RATHER LARGE BUMP, NO DAMAGE TO CAR. SIDE CURTAIN AIR BAGS DEPLOYED AND SCRATCHED MY NECK PRETTY BAD. I FEEL THAT THE IMPACT OF THE BUMP DID NOT EVEN CLOSE TO JUSTIFY A DEPLOYMENT. I WAS DRIVING AT ABOUT 40MPH
- Reported
- Apr 2020
- Incident date
- Apr 2020
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsFeb 2020 · ODI 11311736Details +Close −
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT LEFT WHEEL BEARING AND HUB ASSEMBLY AND BRAKE BACKING PLATE NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
- Reported
- Feb 2020
- Incident date
- Mar 2019
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Exterior Lighting · 19V149000Details +Close −
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Risk: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.
Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2013 Subaru Crosstrek: frequently asked
What does the complaint record show for the 2013 Subaru Crosstrek?
Owners filed 121 NHTSA complaints about the 2013 Subaru Crosstrek. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2013 Subaru Crosstrek?
The most-reported problem areas are Engine (23% of complaints) and power train (19%).
How many recalls does the 2013 Subaru Crosstrek have?
1 recall has been issued that affect the 2013 Subaru Crosstrek, covering components such as exterior lighting. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2013 Subaru Crosstrek get?
EPA fuel-economy figures for the 2013 Subaru Crosstrek aren't available yet.