2022 Porsche Cayenne

While driving at highway speed, my 2022 Porsche Cayenne S experienced an air suspension / air spring strut failure requiring a dealer repair costing approximately $4,000. Porsche has a related service campaign, WND6 / No. 74-22, for replacement of the front-right air-spring strut on certain 2021-2022 Cayenne vehicles, but stated that my VIN wasn't included in this service campaign. I am reporting this because my vehicle suffered the same failure mode described in the campaign, creating handling and suspension safety concerns. This failure manifested itself while drive increasing the risk of a serious accident. At the time of the incident, the car was 4 years 5 months old and had less than 10,000 miles. The issue first manifested itself with a warning: Chassis System Fault. It then followed up a few miles later with a critical fault: Chassis System Failed.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am filing a complaint regarding an ongoing and unresolved HVAC odor issue affecting my 2023 Porsche Cayenne S Platinum Edition. Since shortly after taking ownership, the vehicle has consistently produced a strong mildew/musty odor after sitting for several hours. The odor is most noticeable upon startup and only dissipates once the air conditioning system begins circulating. The vehicle has been in and out of the dealership multiple times for diagnosis and repair attempts, yet the issue remains unresolved. Despite the vehicle remaining under the original manufacturer warranty, the dealership has refused to replace the evaporator coil, which I believe to be the source of the issue. The persistent odor negatively impacts vehicle usability and raises concerns regarding potential mold, bacteria, or HVAC contamination within the system. I am requesting further investigation into this issue and Porsche’s handling of repeated unresolved repair attempts under warranty.

Reported

May 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Porsche Cayenne. The contact stated that the message that the mileage could not be recorded was intermittently displayed while driving. Additionally, the contact stated that the rearview camera was intermittently inoperable after shifting to reverse(R). The vehicle was taken to the dealer, and the cameras were replaced; however, the failure recurred approximately 5 months later. The vehicle was taken back to the dealer, where the contact was informed that the vehicle could not be repaired because the failure could not be duplicated. The contact had received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention), which the contact associated with the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.

Reported

Mar 2026

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2022 Cayenne vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-271 (AMA9) were performed.

Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 10, 2022. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ANA1.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the driver assistance software, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ASB2. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 19, 2026.