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2016 Porsche Cayenne: Complaints, Recalls & Known Issues

What the public record actually says about the 2016 Porsche Cayenne — every figure below is a NHTSA or EPA number, not an opinion.

The read

Fewer reported complaints than most SUV.

Owners filed 38 NHTSA complaints — fewer complaints than 69% of 2016 SUVs. Air Bags leads the reports (26%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2016 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

38

Reports to NHTSA, 2016

Safety recalls

2

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

20

EPA estimate

Complaint volume vs. segment peers

Fewer complaints than 69% of 2016 SUVs

The bar is this car's percentile among 2016 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Air Bags issues lead owner complaints (26% of 38 reports), followed by power train (18%).

Air Bags26% · 10 reports
Power Train18% · 7 reports
Exterior Lighting16% · 6 reports
Unknown Or Other11% · 4 reports
Engine8% · 3 reports
Electrical System5% · 2 reports
Fuel/Propulsion System5% · 2 reports
Steering3% · 1 report

+ 3 more component categories with fewer reports.

Share of all 38 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11635383, ODI 11627046, ODI 11626837, ODI 11615812, ODI 11608655.

Recalls(2)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Service Brakes · 16V169000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.

Risk: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.

Exterior Lighting · 22V656000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Crash-test ratings

2016 Porsche Cayenne SUV AWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Cayenne3.6L 6-cylAll-Wheel Drive172420

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2016 Porsche Cayenne: frequently asked

What does the complaint record show for the 2016 Porsche Cayenne?

Owners filed 38 NHTSA complaints about the 2016 Porsche Cayenne — fewer complaints than 69% of comparable 2016 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2016 Porsche Cayenne?

The most-reported problem areas are Air Bags (26% of complaints) and power train (18%).

How many recalls does the 2016 Porsche Cayenne have?

2 recalls have been issued that affect the 2016 Porsche Cayenne, covering components such as service brakes. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2016 Porsche Cayenne get?

The EPA rates the 2016 Porsche Cayenne at 20 mpg combined.