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2017 Porsche 911: Complaints, Recalls & Known Issues

What the public record actually says about the 2017 Porsche 911 — every figure below is a NHTSA or EPA number, not an opinion.

The read

Fewer reported complaints than most coupe.

Owners filed 5 NHTSA complaints — fewer complaints than 67% of 2017 coupes. Electrical System leads the reports (20%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2017 coupes, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

5

Reports to NHTSA, 2017

Safety recalls

3

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

22.5

EPA estimate

Complaint volume vs. segment peers

Fewer complaints than 67% of 2017 coupes

The bar is this car's percentile among 2017 coupes by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Electrical System issues lead owner complaints (20% of 5 reports), followed by engine (20%).

Electrical System20% · 1 report
Engine20% · 1 report
Exterior Lighting20% · 1 report
Fuel/Propulsion System20% · 1 report
Visibility/Wiper20% · 1 report

Share of all 5 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11478877.

Recalls(3)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

VisibilityFeb 2017 · 17V135000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 911 Carrera Cabriolet, 911 Carrera 4 Cabriolet, 911 Carrera 4S Cabriolet, 911 Carrera S Cabriolet, 911 Targa S, 911 Targa 4S, 911 Turbo Cabriolet, 718 Boxter and 718 Boxter S vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."

Risk: In the event of a crash, if the windshield separates from the vehicle, it can increase the risk of injury.

Remedy: Porsche will notify owners, and dealers will rebond the windshield, free of charge. The recall began on May 12, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for the recall is AH04.

Air Bags · 16V946000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2017 718 Boxster, 718 Boxster S, 718 Cayman, 718 Cayman S, 911 Carrera, 911 Carrera S, 911 Carrera S Cabriolet, 911 Carrera 4S, 911 Turbo, 911 Turbo S, 911 Carrera 4S Cabriolet, and 911 Turbo Cabriolet vehicles. The seat mounted side air bag inflator initiator may fail to ignite during a crash.

Risk: If the air bag inflator initiator fails to ignite, the side air bag will not deploy, increasing the risk of injury in the event of a crash.

Remedy: Porsche will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began April 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG10.

Air Bags · 19V533000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2017 911 and Boxster, 2016 Cayman and Panamera vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Risk: Deactivated air bags increase the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Remedy: Porsche will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners received a second notice and the recall began February 12, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB4.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Crash-test ratings

No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
911 Carrera3.0L 6-cylRear-Wheel Drive223025
911 Targa 4S3.0L 6-cyl4-Wheel Drive212724
911 Targa 43.0L 6-cyl4-Wheel Drive222824
911 Carrera S Cabriolet3.0L 6-cylRear-Wheel Drive222824
911 Carrera S3.0L 6-cylRear-Wheel Drive222824
911 Carrera Cabriolet3.0L 6-cylRear-Wheel Drive222824
911 Carrera 4S Cabriolet3.0L 6-cyl4-Wheel Drive212824
911 Carrera 4S3.0L 6-cyl4-Wheel Drive212824
911 Carrera 4 Cabriolet3.0L 6-cyl4-Wheel Drive212824
911 Carrera 43.0L 6-cyl4-Wheel Drive222824
911 Carrera S Cabriolet3.0L 6-cylRear-Wheel Drive202823
911 Carrera S3.0L 6-cylRear-Wheel Drive202923
911 Carrera GTS3.0L 6-cylRear-Wheel Drive202623
911 Carrera Cabriolet3.0L 6-cylRear-Wheel Drive202923
911 Carrera 4S3.0L 6-cyl4-Wheel Drive202823
911 Carrera 43.0L 6-cyl4-Wheel Drive202823
911 Carrera3.0L 6-cylRear-Wheel Drive202923
911 Targa 4S3.0L 6-cyl4-Wheel Drive192822
911 Targa 4 GTS3.0L 6-cyl4-Wheel Drive202622
911 Targa 43.0L 6-cyl4-Wheel Drive192822
911 Carrera GTS Cabriolet3.0L 6-cylRear-Wheel Drive202622
911 Carrera 4S Cabriolet3.0L 6-cyl4-Wheel Drive192822
911 Carrera 4 GTS Cabriolet3.0L 6-cyl4-Wheel Drive202522
911 Carrera 4 GTS3.0L 6-cyl4-Wheel Drive202622
911 Carrera 4 Cabriolet3.0L 6-cyl4-Wheel Drive192822
911 Turbo S Cabriolet3.8L 6-cylAll-Wheel Drive192421
911 Turbo S3.8L 6-cylAll-Wheel Drive192421
911 Turbo Cabriolet3.8L 6-cylAll-Wheel Drive192421
911 Turbo3.8L 6-cylAll-Wheel Drive192421
911 Targa 4 GTS3.0L 6-cyl4-Wheel Drive182621
911 Carrera GTS Cabriolet3.0L 6-cylRear-Wheel Drive182621
911 Carrera GTS3.0L 6-cylRear-Wheel Drive182621
911 Carrera 4 GTS Cabriolet3.0L 6-cyl4-Wheel Drive182621
911 Carrera 4 GTS3.0L 6-cyl4-Wheel Drive182621

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2017 Porsche 911: frequently asked

What does the complaint record show for the 2017 Porsche 911?

Owners filed 5 NHTSA complaints about the 2017 Porsche 911 — fewer complaints than 67% of comparable 2017 coupes, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2017 Porsche 911?

The most-reported problem areas are Electrical System (20% of complaints) and engine (20%).

How many recalls does the 2017 Porsche 911 have?

3 recalls have been issued that affect the 2017 Porsche 911, covering components such as visibility. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2017 Porsche 911 get?

The EPA rates the 2017 Porsche 911 between 21 and 25 mpg combined, depending on trim and drivetrain.