Verdict
2020 Mitsubishi Outlander: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Mitsubishi Outlander — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most SUV.
Owners filed 29 NHTSA complaints — fewer complaints than 66% of 2020 SUVs. Electrical System leads the reports (38%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
29
Reports to NHTSA, 2020
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
25.5
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 66% of 2020 SUVs
The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (38% of 29 reports), followed by air bags (14%).
+ 4 more component categories with fewer reports.
Share of all 29 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11726071, ODI 11718689, ODI 11706154, ODI 11666672, ODI 11638464.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
StructureJul 2025 · 25V507000Details +Close −
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002
Seat Belts · 20V280000Details +Close −
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.
Risk: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.
Structure · 26V252000Details +Close −
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.
Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.
Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Mitsubishi OUTLANDER SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2020 Mitsubishi OUTLANDER SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Outlander 2WD | 2.4L 4-cyl | Front-Wheel Drive | Automatic (AV-S6) | 25 | 30 | 27 |
| Outlander 4WD | 2.4L 4-cyl | 4-Wheel Drive | Automatic (AV-S6) | 24 | 29 | 26 |
| Outlander PHEV | 2.0L 4-cyl | All-Wheel Drive | Automatic (A1) | 25 | 26 | 25 |
| Outlander 4WD | 3.0L 6-cyl | 4-Wheel Drive | Automatic (S6) | 20 | 27 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Mitsubishi Outlander: frequently asked
What does the complaint record show for the 2020 Mitsubishi Outlander?
Owners filed 29 NHTSA complaints about the 2020 Mitsubishi Outlander — fewer complaints than 66% of comparable 2020 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Mitsubishi Outlander?
The most-reported problem areas are Electrical System (38% of complaints) and air bags (14%).
How many recalls does the 2020 Mitsubishi Outlander have?
3 recalls have been issued that affect the 2020 Mitsubishi Outlander, covering components such as structure. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Mitsubishi Outlander get?
The EPA rates the 2020 Mitsubishi Outlander between 22 and 27 mpg combined, depending on trim and drivetrain.