2018 Mitsubishi Outlander

See attached document for complaint

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

1. On hot/warm days when I start my vehicle it will run then die and give me the code for Mass air sensor which I replaced but it keeps doing it; the check engine will stay on for a while then turn off until it does it again. 2. When driving and I go over a speed bump the suspension grinds or does a hard squeaking noise. 3. The USB in the center console stops working at times or when move the charging cord it disconnects for a few seconds. 4. Internal lights work when they want to, I thought the bulbs where burnt out and replaced them but they still come on when they want to not everytime a door is opened.

Reported

Feb 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving approximately 35 MPH over a pothole, the driver's side and passenger side curtain airbags erroneously deployed. The contact stated that no collision had occurred prior to the air bags deployment. The manufacturer and local dealer were not yet notified of the failures. The vehicle was not yet diagnosed or repaired. The failure mileage was 215,000.

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact had received notification of NHTSA Campaign Number: 25V507000 (Structure); however, the liftgate gas springs had failed and were replaced prior to the recall. The manufacturer was contacted for reimbursement, and the contact mailed the required documents as requested by the manufacturer. The contact later followed up with the manufacturer, who confirmed that the requested documents had been received and informed the contact that there was no time frame for the reimbursement process. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide reimbursement. The failure mileage was 132,324.

Reported

Dec 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated that while the front tires were being replaced, corrosion was found underneath the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that on a separate occasion, while driving over 60 MPH, there was an abnormal sound coming from the engine. In addition, the vehicle vibrated abnormally while driving over 60 MPH. No warning lights were illuminated. The contact stated that the shocks, struts, and lower control arm were replaced due to corrosion. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Reported

Oct 2025

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed and turning into a parking area, there was an abnormal snapping sound coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the exhaust had fractured in half due to excessive corrosion. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V507000 (Structure). The manufacturer was not notified of the failure. The failure mileage was 110,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated that after opening the liftgate, while reaching into the trunk, the liftgate fell and hit the contact on the head. The contact had not sustained an injury. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in a recall related to the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V507000 (STRUCTURE) as a possible cause for failure; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Reported

Oct 2025

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The power electric drive seat becomes loose with time. Very dangerous while braking cause the drive seat moves forward fast, driver feels disoriented to extent feeling unstable and could lead to not appropriately having control over vehicle during brake events. This could lead to hitting front vehicle.

Reported

Aug 2025

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Camshaft phaser shattered and is missing a chunk of metal

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. The contact stated that the rearview camera failed to function properly, and the camera image appeared blank. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 103,000.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Car will drive on interstate then will be unable to accelerate on interstate warning, “Propulsion power reduced” light turns on and vehicle speed decreases and car does not accelerates and loses speed. I had to stop vehicle multiple times to reset the car per advice on the internet but car continues with drastic decrease in speed on the interstate and message “Propulsion Power Reduced.” Car is serviced as per car dealership recommendations but now car is not safe to drive on the interstate.

Reported

Dec 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

My car does not lock. Ive changed the battery in the key fob a few times i cant use my key fob or the actual key to unlock or lock my car. Also while im driving down the road my car lights flicker a lot. Along with all my inside lights. Ive confirmed with my mechanic thats its not the radiator causing the problem. Also my car doeant shift good and sometime jerks when i come to a complete stop and then go.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

SRS-Air Bag codes B1476, B1558, B1631 repeated triggering since 2020. History: - 9/30/20 - Dealer read code B1631 (DR Knee ABG Squib Short) & U0154 (OCM CAN Timeout), did not diagnose cause, erased codes - 4/12/21 ~0920 - check airbag light illuminated - 7/30/21 ~0800 & ~0920 - check airbag light illuminated -- called dealer; was informed since light extinguished I would be liable for diagnostic cost if not covered under warranty - 9/30/21 ~0700 twice - check airbag light illuminated - 11/16/21 ~0720 - check airbag light illuminated - 1/5/22 ~0630 - check airbag light illuminated - 1/14/22 ~1319 twice - check airbag light illuminated - 1/18/22 ~1550 & ~1700 - check airbag light illuminated - 1/19/22 ~1052 & ~1059 - check airbag light illuminated - 1/20/22 ~1304 - check airbag light illuminated - 1/25/22 ~1534 - check airbag light illuminated - 2/11/22 ~1000 - check airbag light illuminated - 3/19/22 ~1800 x 2, ~2245 - check airbag light illuminated - 5/16/23 ~1600 - check airbag light illuminated - 6/18/23 ~1426 - check airbag light illuminated - 6/22/23 ~0928 & ~0955 - check airbag light illuminated - 10/22/23 ~1040 - check airbag light illuminated - 6/16/24 - used personal car scan tool and found B1476 (IG1[A] voltage extraordinary low), B1558 (OCSS control unit), B1631 (DR knee ABG squib short) faults *** Original action by dealer in 2020 to simply delete latched codes did not remedy airbag problem...safety complaints at NHTSA indicate airbag failure during collision...this appears to be a serious public safety problem. ***

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

This is the second time the bushings on the rear motor (i believe they said inverter motor) have needed to be replaced. Currently the motor is being held by two of the three bushing. I was told by Mitsubishi that this is a common issue. If it's a common issue and if all three bushings failed, the rear motor would be displaced and could cause driver to have accident while driving the vehicle. My brakes are better made then these bushings, I have only had to replace my brakes once.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving approximately 35 MPH, the air bag warning light began to flash off and on. The failure was a constant failure. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 98,330.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

2018 Mitishichi Headlights, left, then right stop working. Dealer replaced first one within 6 months. So far I have replaced one or the other 4 or 5 Times. I did complain to NHTSA . These lights have been out more than they have worked. Google indicates a large number of these issues but no recall from NHTSA.

Reported

Dec 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Air bag light comes on when drivers seat put back. When seat moved forward air bag light goes off. When air bag light is on system will not work, not safe to drive. Dealership on first repair did wire repair. They claimed when seat was put back it stretched harness turning on air bag light. Did repair under warranty. Second time they replaced harness due to same problem per Service Advisor. Second repair was not warranty due to being over on mileage. Vehicle is a 2018 with 31754 miles.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The sunroof on our vehicle, self exploded while driving. There was a loud bang, and then we were covered in sunroof glass shards. The fine dust of the sunroof glass went into my right eye which created minor eye irritation. I was able to pull over. Flush out my eye with water and then proceeded to remove the pieces of glass from the sunroof area because I was afraid the pieces would blow off and hit any vehicle that was behind us for the remainder of our drive home. It scared the hell out of us. I am thankful that my daughter was not driving due to seeing her panic reaction from this experience. There were no drivers in front of us. We were not driving under any trees. It was a clear open rural road. Went to our local dealer. They inspected the sunroof & stated they have never seen anything like this happen. Since I was out of the warranty due to mileage(9,000 over)they suggest I go through my insurance company to resolve this matter. My view on this is it wasn’t so much a warranty issue, but a huge safety issue. Never would I imagine a Sunroof self exploding while driving and not causing me to have an accident because of my reaction to it. So with this in mind, I directly called Mitsubishi motors of North America. I had them open up a case number on this issue. The final response back from the manufacture was that I needed to go through my insurance company to deal with having my sunroof replaced. During filing my case to the manufacture directly, they asked me what I would like to have Mitsubishi motors of North America do. I stated to have my sunroof replaced with the right tempered glass. That this was a scary situation and one of great safety concern that no sunroof with all the manufacture testing should ever have this happen. I was very disappointed that they were not willing to take the responsibility of replacing the sunroof properly with the right tempered glass. My insurance company view the photo of the sun roof damage and a claim is in the process.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

1 injuries

Our car seat is nearly brand new (first used at the end of Sept 2023 upon birth of our daughter) upon placing the car seat in the base, we noticed it wasn’t making the clicking sound indicating a secure lock to base. Upon further investigation it appears the pieces that lock the car seat in place are jammed and not operating properly. If we had gotten in a car accident the car seat would not have been properly secured.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

I have a safety recall on my vehicle. Mitsubishi says I will have to dry from oklahoma to Arkansas because they no longer have places in Oklahoma that will fix a recall. But there are many dealerships that are selling Mitsubishis. Those dealerships also tell me I would have to take it to Arkansas. This is a huge problem, I bought this car brand new and unable to get recalls fixed on it unless I drive to another state. This is awful. I’m a nurse and work a lot I don’t have time to dry to Arkansas and have my car worked on. Not only that time, gas and mileage. That’s not fair at all to me. They should have to have a center of some sort in Oklahoma to fix these recalls if they are going to be selling new Mitsubishis here in Oklahoma.

Reported

Aug 2023

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated while driving 15 MPH and making a turn, the message "ABS Service Required" was displayed. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle, and the warning message was turned off. However, the contact stated that the failure reoccurred several times while driving. The vehicle was taken to an independent mechanic, who informed the contact that the failure was related to Mitsubishi Technical Service Bulletin Numbers: SR-18-008 and SR-18-007. The vehicle was not diagnosed nor repaired. The dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic tests whenever the messages were displayed; however, the contact stated that the failure occurred intermittently, and the dealer required scheduling a service appointment in advance. The manufacturer was notified of the failure, and the contact was awaiting a call back. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 84,000.

Reported

May 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the passenger’s side headlight failed to operate. No warning lights were illuminated. The vehicle was taken to the dealer where the headlight was replaced; however, the failure recurred. The contact then stated that while driving at an undisclosed speed, the front driver’s side headlight failed to operate as needed. The vehicle was taken back to the dealer where it was diagnosed that the headlight needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

Reported

Feb 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Throttle/Pedal position sensor switch voltage correlation circuit high input… it has been replaced once at beginning of January and within a week the same issue occurred. The part came from the dealership and pep boys replaced it.

Reported

Feb 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The rear liftgate on this vehicle does not stop if there is an obstruction, i.e., a hand, a head or other body part. Not only does it not stop in case of obstruction, there is no audible sound made to indicate the door is in motion. I was hit in the head hard this morning - hard enough to cause stars and get a nice golf-ball sized bump on my skull. This is dangerous and should be remedied. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. In the parking lot where this occurred, a man saw the entire episode unfold, yelled out to try and stop it from happening, but I didn't realize he was yelling for me. After the incident he advised me the same thing has happened to him.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2018 Mitsubishi Outlander. The contact stated that the vehicle failed to start up right away. After waiting for a while, the vehicle started as needed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were flickering while starting the vehicle. The contact called and notified the local dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V609000 (Electrical System) however, the VIN was not included. The manufacturer was not contacted. The approximate failure mileage was 65,000.

Reported

Mar 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.

Reported

Mar 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

I was driving when a woman pulled out In front of me. I was going 49 mph and have the EDR report to prove so. (I was wearing my seatbelt). The front of my car smashed into the rear end of her car and I smashed the right side of my head into the steering wheel. I’ve sustained a traumatic brain injury, long term post concussion syndrome along with a page long list of injuries that I’m still dealing with. It’s been a little over a year and my injuries are just getting worse. Mitsubishi sent a guy out to read my Event Data Recorder with promises of giving me a copy of the report. After 6-7 months of them refusing me the report and telling me the air bags should not have went off i hires a lawyer to subpoena a copy of the report. It says the safety features failed. But here I am left with a car that’s totaled and injuries I will never recover from. I also did research and found out that my car was made in the same plant on the same line as the other 68,000 recalled 2018 outlanders. I can’t understand why mine wasn’t part of the recall?!?! It was made in between the dates as the other 68,000 that was recalled.

Reported

Oct 2021

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

1 injuries

The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

Reported

Aug 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Mitsubishi Outlander. The contact stated that the lower engine heat shield had cracked at the bolt inserts causing the shield to become unsecure. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who diagnosed that the heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

CRUSE CONTROL SHUTS OFF SAYING ACC NOT AVAILABLE DURING ROAD TRIPS. THIS IS ON HIGHWAYS. IT HAPPENED 5 TIMES DURING ROAD TRIP FROM MILWAUKEE, WISCONSIN TO WAUSAU WISCONSIN WHILE IN MOTION.. THIS HAPPENS EVERY TIME I USE THE CRUSE CONTROL. IT HAPPENED ON THE WAY TO WAUSAU AND ON THE WAY HOME ROUND TRIP APX 600 MILES THIS TRIP

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.

Reported

Apr 2021

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

I'M HAVING TROUBLE WITH MY 4WD LIGHT IS STUCK BLINKING SINCE THE PAST WINTER WEATHER ALSO IT WILL NOT RESET ITSELF FROM SHOWING THE WHEEL IMAGE ON MY ODOMETER SCREEN. PLEASE HELP ME UNDERSTAND WHAT'S GOING ON.

Reported

Mar 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

THE SUNROOF GLASS EXPLODED OUT OF OUR CAR WHILE WE WERE DRIVING ON THE FREEWAY IN IDAHO. THE SUNROOF WAS CLOSED BECAUSE IT HAD BEEN RAINING AND IT WAS COLD. MITSUBISHI HAD A SIMILAR PROBLEM WITH SUNROOF GLASS DETACHING IN OUTLANDERS FROM 2007-2010. WHEN WE CONTACTED MITSUBISHI THEY INFORMED US THAT THE GLASS FLYING OUT OF OUR SUNROOF WAS NOT A SAFETY PROBLEM OR A MANUFACTURER'S DEFECT EVEN THOUGH IT WAS RULED AS SUCH IN PREVIOUS YEARS.

Reported

Nov 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

I HAVE REPLACED THE LOWBEAM HEADLIGHTS 7 TIMES IN THE PAST YEAR. I DONT REALIZE THEY ARE OUT UNTIL SOMEONE OR THE POLICE TELL ME. THIS IS A SAFETY PROBLEM.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING MY VEHICLE, THE PROPULSION REDUCED WARNING LIGHT CAME ON AND THE CAR WENT FROM 70 MPH TO 10 MPH. I WAS DRIVING UP A GRADE IN THE LATE EVENING. I HAD A FULL TANK OF GAS BUT NO MILES LEFT ON THE ELECTRIC CHARGE INDICATOR. AFTER I PULLED OVER AND WAITED A FEW MINUTES THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE THE VEHICLE HOME. I TOOK IT TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP WAS NOT ABLE TO FIND THE PROBLEM AND INSISTED I COME GET THE CAR. IT IS NOT SAFE TO DRIVE A CAR IF IT REDUCES ITS SPEED/ POWER FOR NO REASON.

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

CALL VOLUME IS SET FOR 11 AND CAN'T BE HEARD OVER COMMON ROAD NOISE. THIS CAUSES DISTRACTED DRIVING AS THE DRIVER ATTEMPTS TO TURN OFF BLUETOOTH OR WORSE TO TRANSFER THE CALL TO THE PHONE - WHICH IS ILLEGAL IN MOST STATES REQUIRING HANDS FREE CALLS. THIS IS A LONG KNOWN PROBLEM AND WAS SUPPOSED TO BE FIXED IN EARLIER MODELS. IT STILL ISN'T. DEALERS CAN'T DO ANYTHING. YET I CAN'T CRANK THE MUSIC UP VOLUME WITHOUT ISSUE. THIS TYPICALLY OCCURS WHEN THE VEHICLE IS IN MOTION ON EITHER STREETS OR HIGHWAY.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE SLOWED DOWN TO 20 MPH WHEN THE OUTSIDE AIR TEMPERATURE WAS NEAR 95 DEG F AND THE ROAD SLIGHTLY UPHILL. A MESSAGE CAME ON THE DASHBOARD THAT READ LIMITED PROPULSION. IT HAPPENED ON I-15 ON THE WAY TO VEGAS LAST SEPTEMBER. I FILED A COMPLAINT WITH BBB AND THE ANSWER I GOT FROM MITSUBISHI WAS THAT IT IS DESIGNED THAT WAY. I HAVE A COPY OF THE MITSUBISHI MANUAL STATING THAT. I WROTE LETTERS WITH NO ACTION. THIS ALREADY HAPPENED TWICE. I AM AFRAID TO DRIVE THE CAR IN HOT WEATHER. SEE THE ATTACHED 5 DETAILED FILES FOR INFO. *TR

Reported

Jun 2020

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER HIS DAUGHTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS AT A COMPLETE STOP, A VEHICLE DRIVING AT 50 MPH FAILED TO STOP AND CRASHED INTO THE CONTACT REAR REMOVING THE VEHICLE REAR BUMPER, AND TAIL LIGHTS, THE DRIVER PROCEEDED TO SPIN THE CONTACT VEHICLE IN A CIRCLE, AND PUSHED THE CONTACT VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER AIR BAG, PASSENGER FRONT AIR BAG, THE STEERING AIR BAG, THE SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER HEAD HIT THE STEERING WHEEL, DRIVER SUSTAINED DISK, INJURY, HEAD TRAUMA, CONCUSSION, EARS RINGING, MEMORY LOST, NECK, BACK INJURY, CAN NOT LOOK INTO BRIGHT LIGHT. THE PASSENGER SUSTAINED HEAD TRAUMA, NECK, BACK, KNEES INJURIES. THE READ OAK POLICE DEPARTMENT WAS PRESENT, THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *LN*DT*JB CONSUMER STATED THERE WAS NO DEPLOYMENT OF THE AIRBAGS.*JB

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

Crash 2 injuries

TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE FAILED TO SHIFT INTO PARK. THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO OTHER GEARS HOWEVER, THE VEHICLE FAILURE TO SHIFT INTO PARK PERSISTED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,535.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

THE CRUISE CONTROL (ACC) DISENGAGES ON ITS OWN WITHOUT ANY NOTICE WHEN TRAVELING ON THE ROAD. OTHER TIMES WITHOUT ANY PROMPTING IT FLASHES THAT THE ACC NEEDS SERVICING.

Reported

Jan 2020

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

STARTED UP THE CAR AND STARTED BACKING UP OUT OF MY GARAGE. WHEN I PUT MY CAR INTO REVERSE I SAW MY CHARGING PORT DOOR OPEN ON THE PASSENGER SIDE OF THE CAR AT THIS POINT MY CARS BACK END WAS PARTIALLY STICKING OUT OF THE GARAGE I PUT THE CAR INTO PARK BY PUSHING THE PARK BUTTON, I OPENED THE DOOR GOT OUT OF THE CAR AND LEFT THE DOOR OPEN AND STARTED TO WALK DOWN THE DRIVER SIDE TOWARDS THE BACK END OF THE CAR I GOT OUTSIDE THE GARAGE RIGHT NEXT TO THE REAR DRIVER SIDE TAIL LIGHT, AND THE CAR WENT INTO REVERSE AND DROVE OUT OF THE GARAGE IT TOOK THE DOOR AND BENT IT BACK TO THE DRIVER SIDE FRONT FENDER AND KEPT GOING ALMOST RAN ME OVER I HAD TO RUN AND JUMP IN THE CAR AND SLAM ON THE BRAKES. I CALLED MY INSURANCE COMPANY AND THEY HAD A TOW TRUCK PICK IT UP THE NEXT DAY AND BRING IT UP TO THE DEALERSHIP MY FRIEND PICKED ME UP AND BROUGHT ME TO THE DEALERSHIP SO I COULD TELL THEM WHAT HAPPENED AND THEY TOLD ME THAT'S NOT POSSIBLE AND TO CALL MITSUBISHI CORPORATE SO I DID. THE DEALERSHIP HAD MY VEHICLE FOR A TOTAL OF 46 DAYS BETWEEN THE DIAGNOSTIC TEST AND HAVING THE BODY REPAIRED WHICH MY INSURANCE PAID FOR AND I HAD TO PAY THE DEDUCTIBLE MITSUBISHI WOULD NOT PAY TO HAVE THE CAR FIXED AND BLAMED THE ENTIRE EVENT ON ME. I EVEN WENT TO THE DEALERSHIP AND HAD THE SERVICE GUY GET INTO THE CAR AND GAVE HIM A FULL DEMONSTRATION ON WHAT HAD HAPPENED AND HE AGREED THAT IT'S NOT POSSIBLE TO GET OUT OF THIS CAR IF IT WAS IN REVERSE. I HAVE A DOCUMENTED BAD BACK AND CAN'T GET OUT OF A CAR ALL THAT WELL IT TAKES ME A MIN AND I WAS AT THE BACK OF THE CAR OUTSIDE THE GARAGE BEFORE THE CAR STARTED MOVING AND PROVED ON MULTIPLE OCCASIONS OF THIS EVENT AND THEY STILL SAID CALL GHOST BUSTERS AFTER I PICKED UP CAR IT DID IT AGAIN THIS TIME I HAVE VIDEO PROOF AND THEY STILL WON'T DO ANYTHING AND EVEN CALLED THE POLICE ON ME BECAUSE I HAD THEIR LOANER WHILE THEY HAD MY CAR SEE NEXT POST.

Reported

Dec 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

Crash

I BOUGHT MY CAR IN MARCH OF 2019 AND AFTER MY FIRST CAR WASH I REALIZED THERE WAS A PAINT DEFECTS LITTLE DIVOTS DOWN TO THE PRIMER ALL OVER ON THE HOOD AND OTHER PLACES ON THE VEHICLE THE DEALERSHIP ATTEMPTED TO REPAINT VEHICLE PAINT DUE TO FACTORY DEFECT THREE TIMES TO A NON-MITSUBISHI BODY SHOP AND DEALERSHIP DID NOT INFORM MITSUBISHI CORPORATE ABOUT THIS MATTER INFORMED THE DEALERSHIP IN MAY I WAS NOT GOING TO EXCEPT THIS CAR BACK AND WOULD LIKE A NEW CAR BECAUSE I SHOULDN'T HAVE TO HAVE MY BRAND NEW CAR PAINTED BY SOMEONE AFTER A MONTH OR TWO OF OWNING THE VEHICLE AND ESPECIALLY THREE TIMES AND STILL NOTHING THEY SAID THEY WOULD TRADE IT OUT AND THEY WILL FIND SOMETHING COMPARABLE FOR ME I CHECKED IN IF NOT EVERY DAY IT WAS EVERY OTHER DAY FROM APRIL/MAY TO OCTOBER AND NO WORD BACK VERY DISAPPOINTED ABOUT THIS MATTER ALSO LOOKING OVER THE PAPERWORK WITH ANOTHER MITSUBISHI DEALERSHIP YESTERDAY AND LOOKING AT THE WAY THEY DID THE PAPERWORK AT THE DEALERSHIP I BOUGHT THE VEHICLE FROM CHARGED ME 20,000 DOLLARS MORE FOR THE CAR THEN WHAT I WAS SUPPOSED TO PAY FOR IT TOTAL AMOUNT THEY CHARGED ME FOR IT WAS 52,299.00 FROM WHAT WE UNDERSTAND FROM THE PAPERWORK AND IT SAYS I PUT DOWN 3816.75 AND NEVER PUT ANYTHING DOWN. THE OTHER DEALERSHIP I WENT TO TOLD ME THAT I'M 17,000 DOLLARS IN NEGATIVE EQUITY ON THE VEHICLE SO IT'S GOING TO BE HARD TO TRADE IT IN AND NOBODY WITH HELP ME WITH THIS ISSUE. THE DEALERSHIP I BOUGHT IT FROM TOLD ME IN THIS SALE THAT I WOULD HAVE POSITIVE EQUITY IN THE VEHICLE BECAUSE OF ALL OF THE REBATES BECAUSE IT WAS A 18 ROLLOVER AND MILITARY DISCOUNTS AND ETC. AND ALSO THE EQUITY IN THE TWO VEHICLES I TRADED IN WERE POSITIVE EQUITY. ON THE INVOICES THE ONLY TWO THEY WOULD GIVE ME SAY 2 HOODS AND BODY WORK NOTHING AT ALL ABOUT PAINT SEE ATTACHED INVOICES & DOCUMENTS

Reported

Dec 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

I PICKED UP THE CAR FROM THE BODY SHOP CODE ON DASHBOARD EV SYSTEM SERVICE REQUIRED NO GAS OR BATTERY SO WENT TO GAS STATION AND VEHICLE WOULDN'T GO INTO PARK WENT HOME CALLED MY WIFE AND HAD HER COME OUTSIDE SHE HAD TO PUT GAS IN. THEN DROVE TO THE DEALERSHIP I HAD MY WIFE GET OUT AND GO GET HELP SHE CAME OUT WITH A SALESMAN. HE SAW WHAT WAS GOING ON SO HE CALLED THE MANAGER AND ASKED HIM WHAT TO DO. HE TOLD HIM TO TAKE THE CAR AND GIVE ME A LOANER. THE ONLY WAY TO SWITCH WAS EMERGENCY BRAKE. WOULDN'T GO INTO PARK/NEUTRAL. WENT INSIDE ASKED MANAGER COME OUTSIDE AND SEE THE CAR AND HE SAID THAT DOESN'T MATTER TO ME, WHAT THE F*** DO I CARE ABOUT THAT IT HAS NOTHING TO DO WITH ME! SO I WENT BACK OUTSIDE THE SALESMAN DROVE INTO SERVICE GIVE LOANER. THE NEXT DAY THE SALESMAN TOLD ME NOTHING'S WRONG WITH THE CAR PICK IT UP. I HAVE VIDEOS OF THIS EVENT HAPPENING AND CORPORATE CLOSED MY CLAIM AND TOLD THE DEALERSHIP THERE IS NOTHING FOR THEM TO DO BECAUSE ITS FINE AND THE VIDEO FOOTAGE WAS NOT ENOUGH PROOF AND NOT TO DRIVE THE CAR. I REOPENED THE CLAIM, I WANTED TO TALK TO A HIGHER UP MEMBER OF MANAGEMENT, I ASKED CORPORATE IF I COULD KEEP THE LOANER UNTIL RESOLUTION AND THEY SAID YES. SO SERVICE SAID I HAVE TO HAVE THAT LOANER BACK THAT NIGHT I TOLD HIM WHAT THE LADY AT CORPORATE TOLD ME. HE SAID NO THEY DIDN'T I TOLD HIM TO CALL AND ASK TO PULL THE RECORDED CALL. THE NEXT MORNING I HAD A VA APPOINTMENT AT 10AM AND WAS SITTING IN THE WAITING ROOM AND GOT CALLED BY SERVICE I NEED THE CAR BY 12PM I TOLD HIM I WAS AT A DR. APPT. AN HOUR AWAY ED HIM NO WAY POSSIBLE I CAN GET IT TO HIM BY NOON ED HIM WHEN I GOT BACK WE CAN GET IT SQUARED AWAY HE SAID NOPE TELL ME THE ADDRESS YOU'RE AT AND I'LL COME GET IT I SAID ABSOLUTELY NOT I WILL BRING IT TO YOU WHEN I'M DONE WITH MY APPOINTMENT. THEY CALLED THE POLICE AND TOLD THEM I STOLE THE CAR RETURNED LOANER WAITING ON RESOLUTION.

Reported

Dec 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

WAS DRIVING AT HIGHWAY SPEEDS AND JUST TOPPED A HILL WITHOUT ANY OTHER VEHICLES AROUND, NO OVERPASSES, NO ONE ON THE SIDE ROADS, ETC. WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. HAD BEEN DRIVING FOR ABOUT 20 MINUTES WITHOUT ANY INCIDENTS BEFORE THIS HAPPENED. NOT ONLY DID THE GLASS BLOW OUT BUT THE SHARDS LEFT HUNDREDS OF SCRATCHES TO THE PAINT ON THE ROOF BAD ENOUGH TO NEED TO BE REPAINTED. WHEN IT HAPPENED THE SOUND OF THE GLASS EXPLODING WAS EXTREMELY LOUD. THAT MORNING WAS THE FIRST MORNING WE HAD FROST ON THE VEHICLES SINCE WE BOUGHT IT NEW.

Reported

Nov 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

I BOUGHT MY CAR JULY 31, 2018, 0 MILES VEHICLE MITSUBISHI OUTLANDER GT 2018. I HAVE NOTICE DANGEROUS CONDITION ON THE BREAK SYSTEM. - FIRST OF ALL, WHEN THE VEHICLE WAS ABOUT 6 MONTH OF USE THE REAR BREAK START TO SOUND. WHEN I TAKE MY VEHICLE TO THE MITSUBISHI SERVICE DEPARTMENT AND THE REAR BREAK PADS WAS WORN OUT WITH ONLY 12,000 MILES. THEY CLAIM THAT IS MY DRIVING HABITS WAS WHAT CAUSES THE PREMATURE WORN OF THE BREAK PAD. I TOLD THEM THAT MY LAST CAR I CHANGE REAR BREAK PAD AT 60,000 MILES WITH THE SAME DRIVING HABITS THEY ALLEGED. AT THE END, I PAY FOR THE PADS AND THE WARRANTY PAY FOR THE DISK REPAIR AND INSTALLATION. - SECOND, I HAD AN EXPERIENCE IN A SUDDEN STOP THAT THE ABS SYSTEM DID NOT RESPOND PROPERLY AND MY CAR SLIDE THROUGH THE PAVEMENT UNTIL STOP. FORTUNATELY I HAD ENOUGH SPACE TO STOP WITHOUT CAUSING AN ACCIDENT. I HAVEN'T HAD ANY OTHER INCIDENT AND I CAN'T TELL IF THE PROBLEM PERSIST. - THIRD, RECENTLY I TAKE MY VEHICLE TO ANOTHER MITSUBISHI SERVICE DEPARTMENT BECAUSE OF A NOISE ON THE REAR BREAKS. THE TECHNICIAN INDICATE THAT THE BREAK PADS ARE WORN OUT AND THE CALIPER RUBBER PROTECTOR IS BROKEN. MY VEHICLE ONLY HAVE ONE YEAR OF USE AND 25,000 MILES. MY BIG CONCERN IS WITH THE ABS SYSTEM THAT DID NOT RESPONDED PROPERLY AND I DON'T HAVE THE TECHNICAL KNOWLEDGE TO DETERMINE IF THE ABS PROBLEM HAVE SOMETHING TO DO WITH THE PREMATURE WORN OUT OF THE REAR BREAK PADS. IF YOU NEED ADDITIONAL INFORMATION, PLEASE LET ME KNOW.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER PHEV. WHILE DRIVING AT LOW SPEEDS, THE FRONT PARKING SENSORS ERRONEOUSLY ACTIVATED AND A BEEPING SOUND WAS HEARD ALTHOUGH NO OBJECTS WERE PRESENT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CORNER STONE MITSUBISHI (580 MAIN ST, WILMINGTON, MA) WHERE THE FRONT PARKING SENSOR WAS REPLACED, BUT THE FAILURE CONTINUED. ALSO, WHILE DRIVING, THE FRONT DRIVER AND PASSENGER SEATS WERE VERY LOOSE AND MOVED WHEN BRAKING AND ACCELERATING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,000.

Reported

Sep 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The incorrect rim size information on the label can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.

Remedy: MMNA will notify owners and send them a corrected certification label, free of charge. Owners can also choose to have the label replaced by a dealer, free of charge. The recall began September 26, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-006.

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.

Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Risk: If the safety systems do not function as intended, it can increase the risk of a crash.

Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy: MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.