2019 Mitsubishi Outlander

See attached document for complaint. The vehicle was sold without disclosure of an active airbag safety recall involving explosive deployment. Disclosure occurred only after contracts were executed and funds tendered. Had this life-safety information been disclosed prior to sale, the vehicle would not have been purchased. The failure to disclose a known safety defect at the point of sale constitutes material concealment and reckless disregard for consumer safety, particularly given the vehicle’s intended use for routine highway travel.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint

Reported

Feb 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The drivers seat-back tilts back slowly on its own. Ill move the seat-back upright before I start driving and it'll slowly tilt back on its own while im driving.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a safety concern involving complete airbag non-deployment in a frontal collision. On January 9, 2026 I was involved in a frontal collision while driving my Mitsubishi Outlander PHEV. The impact caused significant front-end damage, and the vehicle was subsequently deemed a total loss by the other driver’s insurance company. None of the airbags deployed, including the driver and passenger frontal airbags. There were no airbag warning lights or system alerts illuminated prior to the collision. A police report was filed for this incident. I was not injured; however, the other driver sustained injuries. Given the severity of the frontal impact and the resulting damage, I believe the airbags should have deployed. This raises concerns regarding a potential defect or failure in the airbag system, crash sensors, or airbag control module. I have photographs documenting the vehicle damage. I am submitting this report so the incident can be reviewed for potential vehicle safety defects that may affect other vehicles.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2019 Mitsubishi Outlander. The contact stated that the message "Service Air Bags" was displayed. The vehicle was taken to the dealer, where the contact was advised to pay a fee for a diagnostic test. The contact declined, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2019 Mitsubishi Outlander. The contact stated that while the vehicle was parked and turned off, a fire occurred near the engine compartment. The fire was extinguished by the fire department. A fire report was filed, and a fire report number was provided. The cause of the failure was possibly determined to be electrical or engine-related. A police report was also filed, and a report number was provided to the contact. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,193.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Fire

There is a glitch in the electrical system. I have been replacing headlights constantly since I have purchased this vehicle in 2019. Last night was the final straw as both headlights went out at the same time. When I am stationary, you can watch the headlights surge when the vehicle is running. I have also had issues with the info center resetting for no reason during these glitches. No headlights at night is DANGEROUS!!!!

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

While accelerating the gas gage goes up but there is resistance when pressing on gas. The vehicle does not accelerate right away and there is a drag before the vehicle gets up to speed. It takes off really slow.

Reported

Aug 2025

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

My parking brake has stopped working/is completely locked up (like what is descrived in the recall, but my vin isn't included in thr recall list), and the airbags were missing at time of sell.

Reported

Dec 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in my shoulder blade. It sounded like a gunshot. While there was no puncture, due to my thick t shirt and the rod hitting the bone of my right shoulder blade, the pain was severe. Before I realized it was the tailgate support strut, i genuinely thought I had been shot, due to the sound and the pain. Had I been facing my car, the rod would've gone through my face. Had it hit my eye, I indubitably would have lost that eye or my eyesight. There was no warning. I have never experienced anything out of the ordinary with my trunk door or the mechanisms to lift it. This easily could've severely injured me or someone else, or damaged property significantly. Upon inspection visually, the non-threaded end of the rod appears to have snapped off. The hydraulics were so strong that the 5mm thick metal snapped in half within milliseconds. I have an appointment at the Mitsubishi dealership where I got the car to get to the root cause. They confirmed over the phone that my car is too new to have tailgate lift support failure.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

1 injuries

Front calipers made a ratting noise, every time we drive over small street cracks or bumps, this happen when my car reached about 45000 miles, we replace the calipers now there is no more ratting noise.

Reported

Aug 2024

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently accelerated. The contact stated that an unknown software needed to be updated. The contact also stated that the driver’s seat belt failed to retract. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Transmission not working properly. It said overheating and then stopped driving suddenly whil driving. Very unsafe. Also issue with parking break that just stopped working. This car seems to be a lemon. Not sure why this is happening.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The car turned off completely and then a few seconds later turned back on.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

My parking brake locked up by itself. Took 4 trips to the mechanic to find out the module or switch is bad. It's 400 dollars just for the part. My drivers widow stopped going up thr tract stuck and bent it thsts 200 bucks. I have a 2019 outlander theses problem was at 40k miles. Need some recalls.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Hesitation when putting thee vehicle in drive or reverse. While driving RPMs fluctuate 500-1000RPMs continuously. Studdering when accelerating from a complete stop.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

Crash

I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.

Reported

Oct 2020

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

I PURCHASED THIS VEHICLE ON NOVEMBER 19TH.IT HAD 32 MILES WHEN I PULLED OFF THE CAR LOT. IN JANUARY, NEW BREAKS HAD TO BE PUT ON IT DUE TO WEAR AND LOUD SOUND. THEY WERE REPLACED. IN FEBRUARY, TERRIBLE SOUND COMING FROM BREAKS AGAIN. TAKEN TO SHOP, WORKED ON THEM AND ADVISED THEY JUST NEEDED TO BE OILED. BROUGHT BACK TO SHOP EARLY MARCH, SAME PROBLEM, THE WHOLE BREAK SYSTEM WAS REPLACED. NOW HERE IS IT MARCH 23RD AND THE SAME THING IS STARTING TO HAPPEN AGAIN, SCREETCHING, LOUD SOUND COMING FROM BREAKS.

Reported

Mar 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

I WAS WAITING IN RED LIGHT BETWEEN SUNRISE BLVD AND US1 WHEN A VEHICLE IN WRONG WAY CRASH MY VEHICLE IN THE FRONT. THE WHEEL AIR BAG DEPLOYED WRONG. I SAW THE RIGHT PART OF THE AIR BAG FLAT WHILE THE LEFT PART WAS FINE. IT CAUSED INJURES IN MY CHIN AND TONGUE, 5 RIBS, IN THE RIGHT PART OF MY BODY, BROKEN AND STERNUM BROKEN TOO. CAUSING POSSIBLE CINTURILLA IN MY HEART AND BRUISES IN MY LUNGES.

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

MY FORWARD COLLISION MITIGATION (FCM) SYSTEM ACTIVATED WHILE CAR WAS IN MOTION ON A CITY STREET GOING STRAIGHT WITH NO HAZARDS OR OBJECTS OBSTRUCTING THE VEHICLE. THERE WAS A CAR FAR AHEAD OF ME THAT HAD A SIGNIFICANT AMOUNT OF EXHAUST (WATER VAPOR) AND IS WAS A VERY COLD MORNING. THIS WAS THE ONLY FACTOR THAT I SUSPECT TRIGGERED THE BRAKING EPISODE.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

ON 12/13/2019 MY DAUGHTER HAD A ACCIDENT IN 2019 MISHIBISHI OUTLANDER SHE HIT FENCE FENCE POST ELECTRICITY BOX AND 2 SIGNS DOING DAMAGE ALL AROUND THE VEHICLE HER SEAT BELT NORE MY NEWPHEWS SEAT BELT LOCKED UP AND SHE HIT HER HEAD ON THE STEERING WHEEL THE PASSENGER IN THE VEHICLES SEAT BEAT LOCKED UP THE BACK SEAT BELT DIDNT LOCK UP I HAVE ALOT OF PICTURES BUT WILL ONLY ALLOW ME TO UPLOAD ONE

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash

FRONT DRIVERS SEAT IS LOOSE. IT IS ROCKING FROM THE BASE. I PURCHASED THE CAR NEW

Reported

Dec 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

I PURCHASED MY VEHICLE 11/3/19, TRADED IN MY 2016 MITSUBISHI FOR 2019 MITSUBISHI OUTLANDER. 3 DAYS LATER MY LIGHTS WENT OUT AND I TOOK THE CAR TO VICTORY MITSUBISHI DEALERSHIP IN THE BRONX AND THEY SAID IT WAS A LOOSE FUSE. THEY TIGHTED THE FUSE AND MY LIGHTS CAME ON. ON 11/26/19, I WAS ON THE CROSS BRONX HIGH WAY IN TRAFFIC AND DROVE BUT COULD NOT STOP THE CAR. MY BRAKES FAILED. I GOT OFF THE HIGHWAY AND CALLED THE POLICE AND GEICO. THE POLICE DID NOT COME AND I HAD THE CAR TOWED TO JUNIORS AUTOMOTIVE CENTER IN THE BRONX. MY GEICO ADJUSTER WILL INSPECT THE CAR ON 12/4/19. I SHOULD NOT BE GOING THROUGH THIS. I KNOW MY CAR WILL EVENTUALLY BE REPAIRED BUT I DO NOT FEEL SAFE DRIVING THE CAR.

Reported

Dec 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

Crash

TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, A PEBBLE STRUCK THE PASSENGER SIDE OF THE WINDSHIELD AND FRACTURED THE ENTIRE FRONT WINDSHIELD. THE CONTACT CALLED BILL HOLT MITSUBISHI (1215 COBB PKWY S, MARIETTA, GA 30060, 404-890-5100) WHO REFERRED THE CONTACT TO SAFELIGHT AUTO FOR THE REPAIR. THE VEHICLE WAS REPAIRED. WHILE THE VEHICLE WAS AT A CAR WASH, THE SUN ROOF SUDDENLY SHATTERED INWARDLY WITH A LOUD BANGING NOISE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND RIGHT EAR. THE PASSENGER SUSTAINED INJURIES TO THE HEAD AND FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT WATCHED THE SURVEILLANCE FOOTAGE AT THE CAR WASH AND THERE WAS NO EVIDENCE OF ANY IMPACT TOWARDS THE SUN ROOF FROM AN OBJECT. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO SUN ROOF EXPRESS WHO THEN REFERRED THEM TO AUTO TRIM PLUS FOR THE REPAIR. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 1/274220711. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Reported

Sep 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

2 injuries

TL* THE CONTACT RENTED A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SHIFTER IN DRIVE, THE VEHICLE STARTED TO GO BACKWARDS. THE CONTACT ATTEMPTED TO BRAKE ON A SMALL INCLINE, BUT THE BRAKES DID NOT WORK. THE VEHICLE CONTINUED TO ROLL BACKWARDS TOWARDS A TRUCK. WHEN THE CONTACT DEPRESSED THE START BUTTON, THE VEHICLE STOPPED AND THE BRAKES ENGAGED. THE CONTACT TOOK THE VEHICLE BACK TO ENTERPRISE RENT-A-CAR AND RECEIVED ANOTHER VEHICLE. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS HIGH AND LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 30 TO 0 MPH ON THREE OCCASIONS. THE CONTACT STATED THAT THE ELECTRONIC RANGE AND FUEL RANGE ELECTRONIC DETECTION SYSTEM (COMPUTER SYSTEM) OF THE VEHICLE WERE PROBABLE CAUSES OF THE CONTINUED FAILURE. FURTHERMORE, THE CONTACT STATED THAT THE FUEL MILE RANGE WAS INCORRECTLY REPORTED BY THE COMPUTER SYSTEM ON MORE THAN ONE OCCASION. SOUTH MIAMI MITSUBISHI (8523 SOUTH DIXIE HIGHWAY, MIAMI, FLORIDA 33143, (877) 718-8890) WAS MADE AWARE OF THE SERIES OF FAILURES AND DETERMINED THAT THE HUMIDITY MAY HAVE HAD AN EFFECT ON THE CONDITIONS OF THE FAILURE AND THE BATTERY POWER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

Reported

Sep 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles sold and/or currently registered in Alaska, Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, and Wisconsin. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-25-002

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The incorrect rim size information on the label can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.

Remedy: MMNA will notify owners and send them a corrected certification label, free of charge. Owners can also choose to have the label replaced by a dealer, free of charge. The recall began September 26, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-006.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.

Risk: An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.

Remedy: MMNA will notify owners, and dealers will inspect the right side second-row seat belt and replace it as necessary, free of charge. This recall began June 17, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-002.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Risk: An unrestrained occupant has an increased risk of injury in the event of a crash.

Remedy: MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 Outlander PHEV and 2014-2020 Outlander vehicles. The liftgate gas spring cylinders may corrode and lose pressure, which can result in a gas spring cylinder rupture or the liftgate falling unexpectedly.

Risk: A gas spring cylinder rupture or a liftgate falling unexpectedly can increase the risk of injury.

Remedy: MMNA will replace the left and right liftgate gas springs, free of charge. Owner notification letters were mailed June 17, 2026. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-26-001. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov June 3, 2026. This recall expands previous NHTSA recall number 25V507.