2023 Mitsubishi Outlander Sport

The rear backup camera on this vehicle is excessively dim and difficult to see under normal daylight and ambient lighting conditions. The camera image is so dark that it significantly impairs the ability to detect obstacles, pedestrians, and other hazards behind the vehicle when reversing. This is a safety defect because the backup camera is federally-mandated safety equipment under FMVSS 111. The vehicle has no brightness or display settings available to correct the issue. The problem appears to be present from the factory. No aftermarket solutions are available to correct the factory camera output. The problem has been present since the vehicle was new and is consistent, not intermittent. The issue creates a hazardous condition any time the vehicle is reversed, as the camera does not adequately display what is behind the vehicle.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Each time for the last year and a half that I have taken my car in for service or just stopped in and showed them that my radio is saying overheated current, they would test it and say that they couldn't recreate the error despite me showing that it would not connect my phone to the car or charge. I also reported having a random warning that my car was unleveled when driving and they said the computer shows no errors. When I last took my car in for an oil change 1/30/26 I had a break check done because my brakes acted like they didn't want to stop and were making a sound. They told me that my breaks and rotors were find and probably needed to be washed. The sound is louder now so i went to schedule my oil change and make the reports again to find out that the company closed down and there is no dealer close to my location. I filed a CFPB complaint due to the Mitsubishi telling me there is nothing they can do.

Reported

May 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I am unsure of the proper name of the component with issues. There are several little issues but the main is, I believe it would be a software issue... Basically, on several different occasions (4) while driving at 60 mph and over, the vehicle suddenly stalled and shut off completely with no warning. The one incident which was the very first while I was driving less than 1 month ago. I was on a two lane road/freeway with another passenger in the back seat going somewhere between 60 and 65 mph. The car went completely black and everything shut down the entire vehicle, engine and all. I was in complete shock and end up scraping my front left rim on the curb I was next to, damaging the vehicle as a result. I am just recently out of my warranty and I do not have the funds to have it looked at just yet. I did inform the dealership that I purchased the vehicle from. I originally thought it was something maybe I had done to cause it. I also was completely unaware of any recalls on several of the year and model of my vehicle. When I looked up recalls on them, my vehicle has very similar issues to a lot of other cars like It that have already been recalled. I am upset because if I had known there were potential safety issues with these particular make and model car I would have not wanted to finance it, especially at the price point I have. It seems that several thousand were recalled a few months before I financed mine. Why wouldn’t I be notified that there could be potential safety issues when I was looking at the vehicle for purchase? Now here we are and I don’t think it is a safe vehicle. I need to do something.. I am not sure I want to keep it honestly ! What can I do? Please let me know at your earliest convenience. Thanks [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Back up camera view is not clear, unreliable sixty percent of the time. Not able to see pedestrians or objects clearly or the distance from the vehicle. Twenty percent of the times it is clouded so dark it useless. Twenty percent of the time it is clear. Safety of others is at risk. Problem was reported to dealer twice at the location I purchased the vehicle. They ruled it off. The problem was reported to the manufacturer with no return call or response. The problem was reported to a different dealer which informed me that the manufacturer is not doing any repairs. The vehicle is available for inspection anytime. I have cleaned the camera lens and monitor screen with no good results. This is the second vehicle of this style from the same manufacturer I have owned. The first vehicle had no issues and both vehicles were shown to the dealer service department as well as sales crew.

Reported

Jun 2024

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds the warning message "Camera is not Connected" was randomly displayed. Additionally, while in reverse in the daytime, the back over prevention camera image was extremely distorted in bright sunlight. The vehicle was taken to the local dealer who stated no failure with the vehicle was found. The manufacturer was contacted, and an engineer inspected the vehicle and found no failure. The contact stated that the failure persisted. The failure mileage was 15.

Reported

Nov 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Back up camera blurry in day time can't see what's behind you clearly when in reverse that's dangerous took Back to dealership said nothing was wrong no accident

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The sensors will go off for a collision when no cars are around. The automatic emergency break will break when not close to any cars.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported