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Verdict

2023 Mercedes C-Class: Complaints, Recalls & Known Issues

What the public record actually says about the 2023 Mercedes C-Class — every figure below is a NHTSA or EPA number, not an opinion.

The read

More reported complaints than most sedan.

Owners filed 25 NHTSA complaints — more complaints than 68% of 2023 sedans. Forward Collision Avoidance leads the reports (24%). No safety recalls on record.

Based on NHTSA complaint volume against 2023 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

25

Reports to NHTSA, 2023

Safety recalls

0

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

No data

EPA estimate

Complaint volume vs. segment peers

More complaints than 68% of 2023 sedans

The bar is this car's percentile among 2023 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Forward Collision Avoidance issues lead owner complaints (24% of 25 reports), followed by electrical system (20%).

Forward Collision Avoidance24% · 6 reports
Electrical System20% · 5 reports
Service Brakes12% · 3 reports
Tires12% · 3 reports
Unknown Or Other12% · 3 reports
Engine4% · 1 report
Power Train4% · 1 report
Structure4% · 1 report

+ 2 more component categories with fewer reports.

Share of all 25 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11680376, ODI 11612912, ODI 11584616, ODI 11580656, ODI 11532743.

Recalls

0 recalls — none issued for this model year as of Jul 2026. Recall records can change as NHTSA publishes new campaigns.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2023 Mercedes-Benz C-Class 4 DR RWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

2023 Mercedes-Benz C-Class 4 DR AWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2023 Mercedes C-Class: frequently asked

What does the complaint record show for the 2023 Mercedes C-Class?

Owners filed 25 NHTSA complaints about the 2023 Mercedes C-Class — more complaints than 68% of comparable 2023 sedans, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2023 Mercedes C-Class?

The most-reported problem areas are Forward Collision Avoidance (24% of complaints) and electrical system (20%).

How many recalls does the 2023 Mercedes C-Class have?

No safety recalls are on record for the 2023 Mercedes C-Class as of Jul 2026.

What gas mileage does the 2023 Mercedes C-Class get?

EPA fuel-economy figures for the 2023 Mercedes C-Class aren't available yet.