Model overview
Mercedes C-Class: complaints by model year
Compare the federal record across C-Class model years. Raw complaint totals are useful context, but they are not adjusted for sales, mileage, or time on the road.
| Year | Complaints | Recalls | Severity | Crash | Verdict |
|---|---|---|---|---|---|
| 2024Still new | 13 | 0 | 38 | Not rated | Still new |
| 2021Fewest reports | 14 | 0 | 0 | Fewest reports | |
| 2023Fewest reports | 25 | 0 | 20 | Not rated | Fewest reports |
| 2022 | 26 | 0 | 15 | Not rated | |
| 2020 | 46 | 0 | 30 | Not rated | |
| 2019 | 74 | 0 | 8 | Not rated | |
| 2018 | 126 | 0 | 9 | ||
| 2017 | 255 | 0 | 21 | ||
| 2014 | 284 | 0 | 24 | ||
| 2016 | 317 | 0 | 13 | ||
| 2015 | 432 | 0 | 7 | ||
| 2010 | 476 | 0 | 15 | Not rated | |
| 2011 | 516 | 0 | 12 | ||
| 2013 | 570 | 0 | 17 | ||
| 2012Most reports | 584 | 0 | 10 | Not rated | Most reports |
Ranked by total NHTSA complaints per model year (not adjusted for units sold). A zero means no owner reports in the current NHTSA data, not that the car is problem-free. "Severity" is a harm-weighted index of those complaints — higher means a greater share involved crashes, fires or injuries. Complaint-volume percentiles vs. segment peers are computed separately and appear on each year's page. Complaints pile up over a car's life, so the last few model years look quiet mostly because they have had less road time — we mark them "still new" rather than treating them as lower-complaint standouts.