2016 Mazda Mazda6

The front CV axles on my car have failed. It begun with a clicking noise and vibration when accelerating. I took the car to the Mazda dealership, and they confirmed the sounds but said they weren't able to diagnose the issue and that I would have to leave my car for them to figure it out. This places my daughter and my life at risk, as well as other passengers, due to the critical role the CV axles play in operating a vehicle. More specifically, the ability to properly control my steering movement while transporting my daughter to and from school is necessary and if not present, very dangerous. An independent service mechanic has confirmed this issue and indicated that this issue has been seen in many Ford and Mazda's recently. However, there is no recall. There were no warning lights or messages prior to the problem occurring. Again, when Mazda recently services my vehicle, they conducted a full-circle vehicle inspection and did not produce any concerns.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle exhibits dangerous electronic malfunctions. A licensed technician (MV-113255) has confirmed a sporadic unintended acceleration defect where the cruise control 'decrease' button causes the vehicle to increase speed. Additionally, the vehicle repeatedly enters 'Limp Mode' in active traffic, causing a violent jerk and a total loss of acceleration while displaying a 'Smart City Brake Support' (SCBS) failure on the dashboard. An independent inspection also documented gross mechanical neglect, including loose battery terminals and a loose transmission bellhousing bolt, which may contribute to these intermittent electrical/safety failures.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda Mazda6. The contact stated that after her husband had driven for approximately 2 hours with the seat heater activated, the passenger’s side seat overheated, and the seat started smoking. The driver stated that the seat heating element overheated and burned a hole in the seat, damaging the air bag located near the seat heater sensor. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,500.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly

Reported

Jul 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

1) UNKNOWN. My guess: The front seats or guard rails. 2) Very seat when braking, and coming to and from a stop. Poses as a safety risk. 3) Yes, no remedy/solution was yielded. Others on forums who visited dealership stated that the dealership said it was “normal”. Despite the other side not having the issue at all. 4) No 5) No Full assessment: The issue of this complaint lies within the front seat of the vehicle. My educated guess is that there is a defect within the seat rails of the vehicle as no remedy seems to be found upon extensive research on google and various forums. Specifically, in my vehicle and may others that I have found, have issues with the driver seat feeling loose when braking or hitting the gas from a stop. Many individuals (including my close friend) have raised this to dealerships and were told that this is “normal” despite the passenger seat (or vice versa) does not have the same issue whatsoever with no remedy. I personally have tightened all possible nuts and bolts for the seat AND brought it to multiple shops and dealerships, which yielded no remedy as all bolts were in fact tightened. I strongly believe that this issue should be further investigated and mitigated as it poses as a risk of serious injury - whether involved in an accident or the seat coming loose, or off entirely. The best way to describe the amount of play is sitting on a chair that is placed on an uneven floor, with one corner rocking toward itself. Or a table that is placed on an unleveled floor and is rocking towards one end (which that remedy consists of folding an napkin enough times to stick it under one of the legs). Please note that I have had this car for a couple of years and this one thing that grinds my gears.. aside from the plastic rattle of the driver side window switch module when listening to music.

Reported

Jul 2025

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

PCM ISSUE, passenger air bag issue, OCS wiring issue. infotainment system, transmission, and engine. Key fobs not able to be reprogrammed due to PCM issue

Reported

Jun 2025

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

1 injuries

Driver seat is unstable and has been since I purchased the vehicle. I never got it looked at because I can't afford repairs. There was a recall for the passenger seat and I believe it would be for the driver seat as well given the driver seat stability is crucial. It rocks as if it isn't fully secure. You notice it sometimes when getting in and out the car and I became noticable when my dog decided to jump into my seat one day when cleaning my interior and I saw the seat heavily rock forward and backward. You sometimes notice it as well when coming to a stop from highway speeds the seat will slightly tilt forward. This issue has been with the car after i purchased it in 2018 but didn't notice it until a few months after the purchase.

Reported

Jun 2025

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 15V451000 (Suspension). The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Reported

Mar 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

My passenger air bag doesn’t turn on when passenger is in vehicle, sensor for air bag turns on and off as if it can’t determine if a person is on the seat. My dashboard has the SRS OCS light on. My vehicle has already been seen by Mazda to fix the recall but I am afraid to drive and suddenly air bags go off.

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Fuel smell in & outside of vehicle after fuel fill, being a retired Master Technician I decided to investigate this and after removing the the fuel tank access door under the rear seat I was shocked to see that on an 8 year old vehicle the fuel sender retainer is completely rusted out. An overfill, an aggressive maneuver or small collision could prove disastrous with this condition pending! I have just ordered a replacement since I intend to repair this myself and that is only of the tank itself is not compromised when I proceed to remove the rusted out screws as well. Also after further investigation I find this is nothing new to Mazda and actually had this same condition in previous years but I assume chose not to prevent it from happening in future models. I will be attaching a photo of it.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

I bought the Bridgestone tires in Sept 2023 from Walmart. On Nov 23, 2024, I went to Walmart auto center to have 4 Bridgestone tires rotated and balanced. The tech discovered severe bead separation in 3 of 4 tires. I had to buy 4 new tires. I have pictures of the tires with bead separation on the wheel rims and also off the rims.

Reported

Dec 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Moonroof explosion Moonroof had spontaneous explosion while driving on highway. No objects were seen flying towards front of car prior to explosion. Driver and 1 passenger in front seat. Sun shade partially open resulting in glass coming into the car. No accident or injury occurred. Moonroof closed at time of explosion.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

When driving, after a period of 10 - 20 minutes usually, of the adaptive cruise being on (not necessarily in use), the buttons on the steering wheel will re-map. That is, the + button for adjusting the cruise speed up by 1 mph increments will switch with the - button that adjusts the cruise speed down by 1 mph increments. This happens reliably... if I've driven the car with adaptive cruise on for more that 10 - 20 minutes, the buttons will re-map. + slows the car down or doesn't work at all (does nothing). - speeds the car up. Also, rarely, the cancel button will speed the car up. Often the cancel button will not work and the only way to disengage the adaptive cruise is to tap on the brake pedal. Less frequently--maybe about 1/3 - 1/2 of the time, the "off" button, which turns the adaptive cruise off entirely, will not work. Note, that this is not the "engage" or "enable" button. These are the buttons that just turn on and off the adaptive cruise and show that it is now ready to be set if on. I discussed this with the dealer. I believe it is a software problem, they cannot find a software problem as they patched the software in the car up to the latest version. They want to replace the steering wheel where the switches are. This is a $750 repair. (I'm not sure if it's the whole steering wheel or the switch cluster on the wheel.) I cannot afford it and I'm not convinced it will work. I believe they are just guessing at a solution. Nothing to my knowledge has ever spilled on the steering wheel to potentially damage the switchgear. Also, this, to me, does not explain how it always works correctly for the first 10 - 20 minutes of driving, then fails reliably after that. This problem has existed for over two years. Since the car has had about 100,000 miles on it.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

There is a bearing in the crankshaft that looks like it’s not up to spec. No warning lights came on, car suddenly lost power on the highway. Fortunately no one was injured though it was a very scary situation. Mechanic took a look inside the engine and said a main bearing stud broke off and busted a hole through the short block. He said I’m lucky the engine didn’t turn into a grenade. Upon looking up the failure many other people have had the same issue with this engine. The exact same failure on the exact same bolt. Here are some links to some posts: [XXX] [XXX] [XXX] [XXX] Clearly I’m not the only one with this issue, and there are more examples of the same problem that you can find online through out different Mazda models that use the same engine. I can definitely have the vehicle inspected if needed, my mechanic took video of the damage as well. I could only imagine if this happened while there was more traffic on the road, it’s not safe. And the fact I can find more examples means there are probably more that never posted or reported the issue. the vehicle has less than 100k miles which a lot of the examples have the same issue at less than 100k INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

I was on freeway when some warning start showing on dashboard ( enging, track control system, battery) then my steering wheel was hard that I couldn’t manubrio i hit a curb that was on the entrance and my car start spinning in circles till i hit the hill on side road.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2016 Mazda Mazda6. The contact stated that the driver’s seat was previously moved backward; however, when her daughter attempted to move the seat forward to drive the vehicle, the seat remained stuck in the rearward position. The vehicle was taken to an unknown dealer, who informed the contact that the wire connecting the seat motor to the seat track had fractured. The dealer informed the contact that the entire seat assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Reported

Mar 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda Mazda6. The contact stated that upon starting the vehicle and shifting into drive(D) or reverse(R), the vehicle failed to move. The electronic parking brake warning light was illuminated. The contact stated that he turned off and restarted the vehicle, deactivated the electronic parking brake, and forcefully depressed the accelerator pedal; however, the failure persisted. The dealer was notified of the failure and informed the contact that he had to pay to repair the vehicle since the VIN was not included in NHTSA Campaign Number: 17V393000 (Parking Brake). The vehicle was not diagnosed or repaired. The contact was in the process of towing the vehicle to the dealer. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. A case was filed. The failure mileage was approximately 75,000. The contact has noted that this complaint has been resolved.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

Pulled up to gas pump, put parking brake on (manual transmission), got out of car and heard a beeping noise from inside. The car then began to drift backwards into traffic. Have DashCam video that can share.

Reported

Jul 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

I was driving, and all of a sudden, I hear a loud pop above my head. I slow down to investigate and notice the sound of the wind coming from above me. I slide back my sunroof door and the entire glass is shattered. This could’ve been a very dangerous situation as I was driving on the highway and the loud sudden pop without warning could’ve affected me to lose control of my vehicle. I’ve read up on this and have seen that this issue has happened to a number of vehicles and some manufacturers have had a large list of complaints.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

I was driving between 40-50 MPH at a consistent speed and I began to have to put the brake pedal to the floor in order to slow down the car. Even when doing this the car does not slow down at the rate expected and stopping distance has increased by more than 50 percent. Have been told there is Cracked/leaking bore diameter to the master brake cylinder housing is causing pressure and fluid loss, into other internal parts of the braking system. Not visible externally. Mechanic states that they have encountered this problem with several of this year make and model with this exact issue. The shop was able to top off the brake fluid which slightly improved performance but the issue still remains. Car is at 104K miles.

Reported

May 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda Mazda6. The contact stated that while starting the vehicle, the security indicator light was continuously flashing. The vehicle was taken to a local mechanic and diagnosed as a security indicator light failure. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Reported

Mar 2022

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda Mazda6. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact pulled over but was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 80,000.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

The vehicle infotainment system in this 2016 Mazda 6 no longer works and has what is called a rolling reboot. This seems a common problem with Mazda's based on a service alert SA-011/20 as well as a TSB 09-020/18. When broken I can't use the hands free to make or receive calls, nor can I modify preferences, service warnings, use the radio etc. The car is out of warranty and the part known as a connectivity master unit (CMU) is over $1000 including tax. I think Mazda should at least provide a replacement part for this very common problem, which effects many models.

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EMERGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE COVER (I.E.PLASTIC HONEYCOMB TYPE THAT SITS DIRECTLY ON TOP OF THE SPARE TIRE) IS AFFECTED WITH THE EVAPORATION/CONDENSATION OF THE ACCUMULATED WATER. ALL OTHER PARTS OF THE TRUNK AND VEHICLE ARE WERE NOT WET TO THE TOUCH. THE SOURCE OF THE WATER IS UNKNOWN. AND IT WAS NOT A USER ERROR TYPE OF ISSUE 'THE VEHICLE HAS BEEN STORED WITH ALL WINDOWS, DOORS, TRUNK, AND HOOD CLOSED. CONCERN IS THAT THE ACCUMULATION OF WATER WILL LEAD TO THE DEVELOPMENT OF MOLD INSIDE THE VEHICLE AND AN UNHEALTHY ENVIRONMENT FOR THE DRIVER AND PASSENGERS OCCUPYING THE CAR. ADDITIONALLY, IT WILL LEAD TO VEHICLE CORROSION SINCE THE AREA WHERE THE WATER ACCUMULATES IS NOT INTENDED TO BE CONSISTENTLY HOLDING WATER. ATTACHED ARE SEVERAL PHOTOS SHOWING THE AFFECTED AREA. NOTE THAT THE PHOTOS ONLY SHOW THE ACCUMULATED WATER THAT WAS UNDERNEATH THE SPARE TIRE AFTER THE WATER ACCUMULATED ON TOP OF THE SPARE TIRE (INNER SECTION OF THE SPARE TIRE METAL WHEEL WHICH LAYS UP WHEN STORED IN THE VEHICLE'S TRUNK), CLOSE TO 2-INCHES WORTH, WAS REMOVED ALONG WITH THE SPARE TIRE ITSELF. I DID NOT THINK OF TAKING PHOTOS OF THE ISSUE UNTIL AFTER I REMOVED THE SPARE TIRE AND THE ACCUMULATED WATER. PLEASE LOOK INTO THE MATTER AND CONSIDER ISSUING A RECALL THAT WOULD ALLOW MAZDA TO CORRECT THE PROBLEM.THANK YOU.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

EMERGENCY PARKING BREAK LIGHT RANDOMLY COMES ON IT WHEN DRIVING. IF I ATTEMPT TO ENGAGE PARKING BRAKE IN ORDER FOR ME TO DISENGAGE IT REQUIRES THAT I PUT MY SEATBELT ON AND HAVE DOORS LOCK THEN PUT CAR IN DRIVE TO TAKE BREAK OFF. BUT LIGHT STILL REMAINS ON.

Reported

Nov 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

MY INFOTAINMENT UNIT IS IN A CONSTANT REBOOT. I CANNOT ACCESS MY CAR SETTINGS OR RADIO OR BLUETOOTH, AND THE REAR VIEW CAMERA IS NOT WORKING EVERY TIME. IT WAS FINE AND THEN IT WASNT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WOULD BE 1500 DOLLARS. I SEE A LOT OF PEOPLE WITH THIS PROBLEM IN MY RESEARCH. I THINK THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE SINCE I CANNOT ACCESS MY CAR SETTINGS, MY CAMERA IS NOT WORKING AND MY ALERT FOR WHEN SOMEONE IS BEHIND ME IS ALSO NOT WORKING. I HAVE A VIDEO OF THE REBOOT. IT IS ALSO VERY DISTRACTING TO BE DRIVING WITH A COMPUTER THAT IS CONSTANTLY REBOOTING. THE SYSTEM IS REBOOTING WHEN THE CAR IS ON, WHILE DRIVING AND WHILE SITTING STILL. I REACHED OUT TO MAZDA WHO SAID IT IS NOT A RECALL YET BUT IF I PAID FOR THE FIX AND THEY DID CALL A RECALL I WOULD GET REIMBURSED. A 1500 DOLLAR FIX FOR RADIO IS RIDICULOUS AND A CAR THAT IS ONLY 4 YEARS OLD. THE COMPUTER MALFUNCTIONED IS MY ONLY GUESS AND THEY SHOULD HAVE TO REPLACE IT SINCE IT IS A SAFETY ISSUE AND MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE. PLEASE HELP. I HAVE A SAFETY INSPECTION DUE AT THE END OF THIS MONTH AND IM NOT SURE IT WILL PASS.

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

THE TOUCHSCREEN DISPLAY HAS SO MANY CRACKS THAT KEEP APPEARING.

Reported

Aug 2020

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT WAS ACCELLERATING. THE CAR WAS IN DRIVE. NO WARNING LIGHTS CAME ON THE DASH. THE ENGINE CONTINUED TO REV HIGHER IN INTENSITY. I PUT THE CAR INTO PARK, AND THE ENGINE REVVED MUCH HIGHER. I PUSHED THE START/STOP BUTTON TO TURN OFF THE CAR. THE WARNING LIGHTS CAME ON THE DASH. I WAS ABLE TO ROLL DOWN THE POWER WINDOW EVEN THOUGH THE CAR WAS TURNED OFF. I TRIED TO RESTART THE CAR AFTER ABOUT A MINUTE. THE STARTER ENGAGED, BUT THE CAR DID NOT START. I TRIED TWICE AGAIN AND IT DID THE SAME THING. I TRIED A FOURTH TIME AND IT REACTED AS IF THE BATTERY WAS ALMOST DEAD, SOME SOUND BUT NO MOVEMENT. I COULDN'T PUT THE CAR IN NEUTRAL TO HAVE THE ATTENDING POLICE OFFICER PUSH IT OUT OF THE LANE OF TRAFFIC, AND WE NOTICED THE EMERGENCY BRAKE WAS ENGAGED. I DID NOT ENGAGE THE EMERGENCY BRAKE MYSELF! MY HUSBAND ARRIVED, AND HE AND THE OFFICER WERE ABLE TO PUT THE CAR IN NEUTRAL, HOWEVER, THEY WERE UNABLE TO DISENGAGE THE EMERGENCY BRAKE. THE CAR HAD TO BE LOADED ONTO A ROLL-OFF WRECKER TO BE TAKEN TO THE DEALERSHIP.

Reported

Aug 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE FAILED. THE CONTACT STATED THAT HE WAS NOT ABLE TO DISENGAGE THE PARKING BRAKE. THE PARKING BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS HOWEVER, THE CONTACT HAS RETAINED THE VEHICLE. THE CONTACT CALLED CONTINENTAL (4800 OLD SEWARD HIGHWAY, ANCHORAGE, AK 99503) AND WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED BUT NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,900.

Reported

Mar 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

WAS IN AN ACCIDENT WHICH RESULTED IN A LOCKUP OF VEHICLE AND SIDE COLLISION WITH BATTERY FAILURE

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash 2 injuries

I WAS DRIVING DOWN THE FREEWAY IN THE RAIN AND THE WINDSHIELD WIPERS QUIT FUNCTIONING. I PULLED OVER AND CHECKED THE FUSES FINDING BOTH FUSES AFFECTING THE WIPERS WERE IN WORKING ORDER. WHILE PULLED OVER, I ALSO NOTICED MY HEADLIGHTS WERE NO LONGER ON. I CHECKED THE FUSES RELATED TO THE HEADLIGHTS AND THESE WERE ALSO IN WORKING ORDER. AS I WAS NOT IN A GOOD LOCATION TO LEAVE MY CAR FOR ANY PERIOD OF TIME, I DROVE MY CAR A FEW MORE MILES DOWN THE ROAD. DURING THIS TIME, THE WARNING FOR THE "SMART BREAKING SYSTEM FAILURE" ALSO CAME ON. I WAS ABLE TO GET MY VEHICLE INTO THE DEALERSHIP AND THEY HAVE DIAGNOSED THE PROBLEM AS A FAILURE OF THE FRONT BODY CONTROL MODULE. I NOTICED THERE IS AN ACTIVE RECALL ON THE 2016 MAZDA 3 FOR THE VERY SAME ISSUE. I ASKED THE DEALER ABOUT THIS AND THEY SAID MY VEHICLE IS NOT AFFECTED BY THIS RECALL. BASED ON THE SYMPTOMS MY CAR HAS, AND BEING THE SAME YEAR AS CARS AFFECTED, I WOULD STRONGLY DISAGREE.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

DRIVING ALONG A HIGHWAY (LEFT SIDE OF ROAD) I CRASHED INTO LARGE BOULDERS OF CONCRETE SCATTERED ALONG THE ROAD THAT WAS CAUSED BY A PREVIOUS ACCIDENT. TRAVELING AT 60 MPH MY VEHICLE LAUNCHED OFF THE GROUND SLAMMING BACK DOWN ON ALL FOUR TIRES. MY VEHICLE THEN SPUN OUT OF CONTROL CRASHING TO THE SIDE GUARD RAIL IMPACTING THE SIDE OF THE VEHICLE 2X'S (RIGHT SIDE OF ROAD) RESULTING IN DISABLING DAMAGE TO MY VEHICLE. TO MY SURPRISE THE AIRBAGS DID NOT DEPLOY (PARTICULARLY MY SIDE AIRBAGS). LATER I LEARNED THAT MAZDA (MANUFACTURE) REPORTED A RECALL FOR MY VEHICLE RELATING TO A POTENTIAL MALFUNCTION OF SIDE AIRBAGS. UPON MY DISCOVERY I LEARNED THAT MAZDA HAD LEARNED OF THE DEFECT AROUND AUGUST 2019, BUT HAD NOT ISSUED A RECALL NOTICE ON THEIR WEBSITE UNTIL JANUARY 1ST 2020. MY ACCIDENT TOOK PLACE DEC 4TH 2019, AND I SHOULD ALSO ADD THAT AS OF YET MAZDA STILL HAS NOT MADE ANY DIRECT ATTEMPTS (EMAIL, MAIL, PHONE) TO NOTIFY ME OF THE POTENTIAL HAZARD. HAD IT NOT BEEN FOR MY OWN INQUIRIES I STILL MAY HAVE NOT KNOWN THAT THERE WAS A SAFETY ISSUE WITHIN MY VEHICLE ESPECIALLY WHEN I NEEDED IT THE MOST. I DON'T WANT TO COME OFF AS BEING DRAMATIC BUT THAT ACCIDENT I WAS INVOLVED IN COULD OF COST MY WIFE AND I OUR LIVES. FOR THAT REASON I AM SEEKING TO RETRIEVE THE EVENT DATA RECORDS (EDR) OF MY VEHICLE SO THAT I MAY DETERMINE IF THE AIRBAGS FAILED TO DEPLOY AS NOTED AS A POTENTIAL HAZARD OR IF THE IMPACT AND DAMAGES WHERE SIMPLY NOT SUBSTANTIAL ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY. I ASKED MY INSURANCE COMPANY IF THEY COULD ASSIST ME IN GATHERING THAT DATA WHICH THEY FIRST CLAIMED TO BE POSSIBLE, BUT SHORTLY AFTER I WAS INFORMED THAT THEY DID NOT HAVE THE SOPHISTICATION TO DO SO, HENCE FORWARDING ME TO THIS WEBSITE. PLEASE ADVISE ON HOW I MAY RETRIEVE THAT INFORMATION, ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU.

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash 2 injuries

SIGNALS ON THE CAR ARE ALWAYS INCORRECT AND THE WIRING FOR BLUETOOTH AND USB DOES NOT ALWAYS WORK

Reported

Jan 2020

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

THIS MAZDA 6 MODEL IS EQUIPPED WITH A VIDEO DISPLAY SCREEN MOUNTED ON THE DASHBOARD THAT OPERATES THE RADIO, COMMUNICATION, AND MOST IMPORTANTLY, THE VIEW PROJECTED BY THE REAR VIEW CAMERA. UPON IGNITION, THE SCREEN OPERATES FOR ABOUT 30 SECONDS AND THEN GOES DARK AND SHUTS DOWN. THE REAR VIEW SAFETY FEATURE IS DISABLED THEREBY JEOPARDIZING PUBLIC SAFETY. THE SCREEN SHUTS DOWN WHETHER THE VEHICLE IS MOVING OR STATIONERY, ON THE STREET OR IN THE GARAGE. I NOTIFIED THE MAZDA CUSTOMER EXPERIENCE CENTER, BY LETTER, OF THE PROBLEM, BUT GOT NO ANSWER.

Reported

Nov 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

CLUNK NOISE DRIVING ON CITY STREET, ON DRIVER'S SIDE WHEN WHEELS ARE FULLY TURNED TO THE LEFT AND WHEN CAR IS STATIONARY AND RIGHT BEFORE ACCELERATING. SERVICE ADVISOR FROM THE REPAIR SHOP INFORMED ME NOT TO DRIVE THE CAR BECAUSE IT IS NOT SAFE AND MAY CAUSE AN ACCIDENT. THE MANUFACTURER WARRANTY IS NO LONGER EFFECTIVE AND IT EXPIRED 2018. THE INVOICE TOTAL IS $901.25, PARTS COST IS $83.34 LABOR OF $809.99 + TAX. CALLED MAZDA'S 800 NUMBER AND INFORMED IF MANUFACTURER DEFECT IS MY RECOURSE WITH NO AVAIL. I AM REACHING OUT TO NHTSB IF OTHER MAZDA OWNERS HAVE ENCOUNTER THE SAME PROBLEM AND AVOID FUTURE COSTLY EXPENSE FOR SENIOR CITIZENS. I FEEL THAT SINCE IT IS A MANUFACTURER'S DEFECT, AS ATTESTED TO BY THE SERVICE ADVISOR AND MAZDA HOTLINE REPRESENTATIVE, THE LEAST THEY COULD DO IS COVER THE EXPENSE SINCE OUR CURRENT MILEAGE IS SO LOW (21,589 MILES FOR 4 YEARS). WE HOPE THAT WE CAN BE ASSISTED WITH THIS DILEMMA AS IT RELATES TO SAFETY AND COST. INVOICE IS ATTACHED THANK YOU FOR YOU ASSISTANCE.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

ABOUT 28000 MILES ON MY CAR OVER THE PAST 2 AND A HALF YEARS, WHAT STARTED WITH A PERSISTENT LOW TIRE PRESSURE INDICATION THAT NONE OF THE DEALERSHIPS OR TIRE SHOPS RECOGNIZED AS A MAJOR ISSUE (SIMPLY POINTED OUT THAT AS WEATHER CHANGES THE SENSORS MAY DETECT LOW PRESSURE) HAS TURNED INTO THE TIRES SYSTEMATICALLY BEING WORN AND BLOWN OUT BEFORE THEIR LIFE EXPECTANCY.. RINGS ARE FORMING AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE AND CAUSING A LARGE CIRCULAR RIP THROUGH THE TIRE ON THE OUTER WALL. SO FAR MY FRONT DRIVER TIRE WAS BLOWN OUT FROM A SMALL POTHOLE WHICH UNDERSTANDABLY CAUSED THE TIRE WALL TO COMPLETELY RIP AND NEEDED COMPLETE REPLACEMENT. NOT EVEN 2 WEEKS LATER MY REAR DRIVER TIRE GAVE OUT WHILE IN THE PARKING LOT AND STATIONARY, MY PASSENGER SIDE TIRES ARE SHOWING A SIMILAR RING PATTERN (IT IS VERY FAINT AND DIFFICULT TO CAPTURE ON A PICTURE) THAT LEADS ME TO BELIEVE THERE COULD BE A DEFECT IN THE STOCK TIRES INCLUDED WITH MY CAR. PHOTO OF MOST RECENT TIRE BLOWOUT ATTACHED FOR VISUAL OF THE WEAR PATTERN ON THE TIRE. THIS OCCURED AT APPROX 28000 MILES ON THE CAR WITH STOCK TIRES AND REGULAR MAINTENANCE

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

"DRIVER SEAT ALIGNMENT" AFTER DRIVING FOR ANY PERIOD OF TIME DRIVERS LEFT LEGS BEGINS TO FEEL DISCOMFORT OR STRESS TO THE OUTSIDE OF LEFT KNEE DUE TO SEAT BEING ANGLED LEFT. PRESSURE FROM LEFT FOOTREST AND WHEEL WALL FORCES DRIVER TO RETRACT LEG AND PLANT INTO FLOOR CLOSER TO THE SEAT. THIS IS CONSISTENT WITH EVERY TIME I HAVE DRIVEN ALSO IT WAS CONFIRM BY A MAZDA SALES ASSOCIATE.

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

1 injuries

1 RECALL FRONT PASSENGER SEAT. SHORT CIRCUIT, MULTIPLE WARNING/INDICATOR LIGHTS

Reported

Mar 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

VARIOUS SOFTWARE CONTROL FEATURES TRANSIENTLY STOP WORKING. THE NAVIGATION SYSTEM HAS FAILED TO COME ON SEVERAL TIMES. THE KEY FOB STOPS WORKING AND THEN WORKS AGAIN.THE PROBLEMS ARE ALWAYS TRANSIENT AND THEN START WORKING AGAIN. THE WORST THING THAT HAPPENED WAS THE FRONT SENSOR FAILED TO WORK AND A SMALL POLE WAS HIT AND DID DAMAGE TO THE FRONT FENDER.

Reported

Feb 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

Crash

TL* THE CONTACT OWNS A 2016 MAZDA 6. IN TEMPERATURES BELOW 45 DEGREES, THE EMERGENCY BRAKE INDICATOR WOULD REMAIN ILLUMINATED AFTER STARTING THE VEHICLE. ALSO, WHILE DRIVING, THE EMERGENCY BRAKE INDICATOR WOULD SOMETIMES ILLUMINATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (MATT CASTRUCCI MAZDA, 3013 MALL PARK DR, DAYTON, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

Reported

Dec 2018

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 MAZDA 6. WHILE DRIVING 55 MPH, THE CRUISE CONTROL ENGAGED AND WOULD NOT TURN OFF. LESTER RAINES MAZDA (5035 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25309, (304) 768-1251) INFORMED THE CONTACT TO DISCONNECT THE NEGATIVE BATTERY TERMINAL TO RESET THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *DT CONSUMER STATED WHILE DRIVING AT 55MPH CRUISE CONTROL WAS ENGAGED BUT CRUISE CONTROL MALFUNCTIONED. ONLY WHEN THE BRAKE PEDAL DEPRESSED DID IT CANCEL. *JB

Reported

Dec 2018

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

MY CAR HAS BEEN SHOWING RED CHECK ENGINE LIGHT RANDOMLY FOR THE LST 3 MONTHS. IT LASTS 24 - 48 HRS, SOMETIMES AFTER OIL CHANGE. DEALER SAID NOTHING TO WORRY ABOUT, BUT I FINALLY TOOK IT TO AUTOZONE WHO SAID CODE WAS STORED AS MISFIRE ON CYLINDER 4. DEALER IS LOOKING AT IT NOW, BUT ALWAYS DISMISSED IT BEFORE. NOW THAT I KNOW IT HAS TO DUE WITH A CYLINDER - WHY DIDN'T THEY INVESTIGATE FURTHER? OF COURSE MY CAR IS ABOUT 2 MONTHS OUT OF WARRANTY AND 17OO MILES AS OF TODAY.

Reported

Nov 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTACTED MAZDA TECHINCAL SUPPORT REGARDING THE FAULTY SENSOR BLINKING CONTINUOUSLY WHILE IN MOTION. ALSO WHEN THE AUTOMOBILE IS STATIONARY. OR APPEARS WHILE DRIVING ON THE HIGHWAYS. (FRAN) SAID THE TECHNICIANS DIDN'T KNOW WHAT TO DO. IT WAS SUGGESTED BY MAZDA TECHINCAL SUPPORT TO UNPLUG OR DISCONNECT THE FROM THE HARNESS. IT WAS FOUND THAT THE SENSOR HAD NOT BEEN CONNECTED. THE TECHNICIANS DID SO AND THE SENSOR WARNING WAS NOT FLASHING ON THE DASHBOARD. AFTER THE LAST VISIT AND 2 1/2 WEEKS LATER. THE SEAT BELT SENSOR CONTINUES TO FLASH AND BLINK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Aug 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

CAR ACCELERATED UNASSISTED AND THE BRAKES DID NOT STOP IT . MOUNTED A CONCRETE DIVIDER AND SLAMMED INTO ANOTHER CAR. VEHICLE WAS GOING ABOUT 5MPH PULLING OUT OF PARKING SPACE AND TURNING ONTO EXIT DRIVEWAY.

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

Crash

2016 MAZDA 6 WOULD JUST RANDOMLY ENRAGED E-BRAKE WITHOUT YOU ENGAGING IT AND WOULD NOT RELEASE, PARKING BRAKE AND BRAKE LIGHTS ARE ON. MAZDA SAID CONTROL MODULE WAS MALFUNCTIONING. MAZDA(BAKERSFIELD)REFUSES TO FIX IT AS ERROR CODES WOULDN'T SHOW UP WHEN DIAGNOSING IT. CAR WAS FIRST DIAGNOSED IN FLORIDA WHERE IT ORIGINALLY HAPPENED AND THAT WAS THE FINDING CONTROL MODULE MALFUNCTIONING.

Reported

Jan 2018

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

TWICE NOW THE ELECTRONIC EMERGENCY BREAK SEEMS TO HAVE DISENGAGED RANDOMLY MINUTES AFTER I WALKED AWAY FROM THE VEHICLE

Reported

Dec 2017

Incident date

Dec 2017

Mileage

Not provided

Outcome flags

Crash

FRONT END CREAK SOUND UNDER 25 MPH OVER. EXACTLY LIKE THE 1 OTHER COMPLAINT I JUST READ... SIMILIAR VIN# 'S TOO. I.E. WHEN TURNING AND GOING STRAIGHT WHILE ENTERING A SLOPED ENTRY OF DRIVEWAY OR OTHER ENTRY ACCESS SIMILAR. OR GOING OVER A SPEED BUMP SLOWLY. THERE IS A CRICKING SOUND. ALMOST AS IF SOMETHING IS BROKEN OR MISSING IN FRONT END. MY CAR HAS ONLY 15000 MILES ON IT! DEALER HAS 1 MASTER TECH. PARTS TOOK 3 WEEKS TO ARRIVE AFTER THEY TOLD ME 4 BUSINESS DAYS.

Reported

Dec 2017

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

WHEN PRESSING THE START/STOP BUTTON, THE IGNITION DOES NOT TURN OFF ALTHOUGH THE SHIFT LEVER IS IN "P" POSITION AND THE "ENGINE" SHUTS OFF NORMALLY, THE IGNITION STAYS ON (IN ACCESSORY MODE).

Reported

Jul 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

Risk: If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

Remedy: Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began October 26, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1517H.