2013 Mazda Mazda6

The contact owns a 2013 Mazda Mazda6. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) where a coating was sprayed on the passenger side lower control arm and the area was drained. After receiving the recall repair, the contact became aware that the vehicle was pulling to the right and the steering wheel was tilted to the left. The front passenger’s side tire was slightly turned inward. The vehicle was taken to a certified mechanic where it was diagnosed and determined that the front cross member on the passenger’s side was rusted, causing several fractures. After inspecting the damaged area, the mechanic confirmed that it was the area that was repaired under recall. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 67,000.

Reported

Jul 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

I JUST BAUGHT A 2013 MAZDA6 THE REAR CRADEL AND CROSS MEMBER WAS COMPLETY RUSTED AWAY ONE MOUNT WAS COMPLETY RUSTED OFF .THE SPRINGS WAS ALMOST READY TO FALL OUT THE BOTTEM OF THE SPRING PURCH .IT LOOKED LIKE IT WAS PULLED OUT OF THE OCEAN WHERE IT HAD STAYED FOR YEARS .I TRIED TO FIND A USED REPLACEMENT OUT OF SEVERAL WE FOUND FROM 10-13 AND GOING THRU NATIONAL SALVAGE PARTS WE CAN NOT FIND ONE THAT WAS NOT RUSTY AWAY ALL THE MAZDA6 FRAMS WERE SO RUSTED THEY COULD NOT BE USED .WHY IS THIS NOT ON THE RECALL LIST IF ALL I COULD FIND ARE RUSTED OUT PARTS THAT IS A SAFTY HAZZARD TO HAVE ON THE ROAD.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

My car has approx 115,000 miles. I took it to Bass Mazda to have spark plugs and serpentine belt changed simply for maintenance purposes. After leaving dealership my car was pulling to the right. My steering wheel was no longer centered. It also was turned toward the right. Any time I had to hit the brakes the car pulled very hard to right. Long story short it we ended up finding out that my sub frame is very rusted and cracked. My car specifically does not fall into the recall for this issue. When I called mazda to inform them that this may be an issue with other cars the rep was ki d of rude. She just kept telling me I needed to contact the dealership to see what they could do and get cost appraisal. I was simply trying to let them know this could be an issue for other vehicles.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

2013 Mazda 6 VIN [XXX] 1)Fuel tank leak. yes it is available for inspection 2)Gas leak with danger of fire or explosion. 3) Yes 4) No 5)Yes Reoccurring The 2014 Mazda 6 had a recall for the exact same problem I am having where the tank would overfill or if parked unlevel and it will activate a check engine light and "leak gas" out of the EVAP canister even while driving. The recall covered cars built between October 25, 2012 and May 9, 2013. My car was built 7-19-2012 and the dealer will not fix the issue. I have taken it to a dealer in Cincinnati and they said put a new fuel cap on it which I did. The problem has persisted and has gotten worse. I have taken it to garages where they have merely reset the light and returned it unfixed. I have lived "because of the Covid" with the situation over a year and a half by only filling the tank half full. I have only recently discovered the 2014 had a recall but not the 2013. I have spent over a 1000$ trying to get someone to fix it but no body has yet to do the job. It has potential to explode and or catch afire. I am asking for help and reporting Mazda for under recalling and fixing the recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

was driving on the highway when the check engine light came on. not 10 minutes later, I lost acceleration and steering. managed to get to the shoulder just in time before my car pretty much died. the water light and battery light came on when I came to a stop. mechanic discribes it as 'catastrophic engine failure'. other than the check engine light, there were no other warnings. the temperature gage was normal and there were no weird sounds or smoke. diagnostic readings said a coolant leak lead to the radiator overheating which caused the engine to seize. the freeze frame data says 'P0117 engine coolant temperature sensor 1 circuit low'. I researched that and it said that when 'low', the check engine will come on but there will probably be no other warnings and that the sensor usually needs to be replaced around 100k miles. my vehicle is at 51k miles. currently have 3k in repairs which does not include the cost of an engine.

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

RELATED TO MAZDA RECALL NUMBER 2818I - FRONT FRAME ROTTING OUT. THEY APPLIED A BANDAID FIX UNDER THE RECALL, TO ONLY 1 SIDE OF THE VEHICLE AND THE PART THEY USED DOES NOT EVEN CONNECT TO THE ACTUAL SUSPENSION PIECES THAT ARE ROTTING OUT OF THE FRAME. IT IS BASICALLY A PLATE TO KEEP THE ROTTING FRAME FROM SEPARATING COMPLETELY ON ONLY 1 SIDE. THE PROBLEM IS THE ENTIRE FRAME IS STILL ROTTING AT A CRAZY EXCESSIVE RATE. I HAVE HAD MANY USED, OLDER VEHICLES AND HAVE NEVER SEEN A CAR SO NEW ALMOST RENDERED UNDRIVABLE DUE TO THE FRAME CONDITION. MY MECHANIC SAID IT SHOULD HAVE ALL BEEN REPLACED GIVEN HOW MUCH CORROSION/RUST IS ON THE ENTIRE FRAME INSTEAD OF ONLY A BRACKET ON ONE SIDE... AND THE FIX THEY PERFORMED IS NOTHING MORE THAN A LIABILITY TREATMENT TO KEEP THE CAR FROM COMPLETELY FALLING APART AND KILLING SOMEONE WHEN THE FRAME FAILS ON THAT SIDE. THE FRAME WAS LEFT IN PLACE AND IS ROTTING FASTER THAN I HAVE EVEN SEEN ON A VEHICLE ESPECIALLY AT LESS THAN 10YEARS OLD AND LESS THAN 100K MILES. NHTSA NEEDS TO FOLLOW UP ON THIS RECALL AS SOME DEALERS ARE DOING THE BEAR MINIMUM TO 'FIX' THE ISSUE INSTEAD OF REPLACING THE FRAME AS THEY SHOULD BE....SOME OF THE CARS WERE NEWER AND WERE NOT YET EXPERIENCING THE HEAVY RUST AT THE TIME OF THE RECALL BUT FAST FORWARD A YEAR OR TWO AND THE ENTIRE FRAME IS NEARLY JUNK COVERED BY A FANCY METAL PLATE ON ONLY 1 SIDE THAT IS SIMPLY INTENDED TO KEEP THE ROTTING FRAME FROM SEPARATING AND NOTHING ELSE...IT DIDN'T AT ALL 'FIX' THE PROBLEM. I CANNOT SUBMIT PICS RIGHT NOW, BUT GIVEN THIS IS RELATED TO A PREVIOUS RECALL NOT SURE IT IS NECESSARY...LOOK INTO HOW THEY ARE 'BANDAIDING' SOME OF THE 2013'S WHILE REPLACING THE ENTIRE FRAMES ON 2011'S...IT'S NOT EVEN CLOSE TO THE SAME REPAIR AND THE 'BANDAID' FIX DOES NOTHING TO ADDRESS THE ACTUAL PROBLEM OF PREMATURE ROT ON THE FRAME. I CAN SEND AN EXAMPLE OF BOTH UPON REQUEST.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

THE LOW BEAM HEADLIGHTS ARE SO DIM YOU BARELY CAN SEE ANYTHING OFTEN I HAVE TO TURN ON HIGH BEAM LIGHTS

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONSUMER OWNS A 2013 MAZDA MAZDA6. THE CONSUMER STATED THAT THE DRIVER'S SIDE REAR VIEW MIRROR WAS FROSTED OVER. THE CONSUMER STATED THAT IT WAS VERY DIFFICULT TO SEE APPROACHING VEHICLE. THE VEHICLE WAS TAKEN TO BROWNS MAZDA LOCATED AT 5625 CENTRAL AVE, TOLEDO, OH 43615, (419)531-0151, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *AS

Reported

Feb 2020

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

MY 2013 MAZDA 6 HAVE SOME BRAKE RELATED ISSUES, I WAS ABLE TO HEAR THE VACCUM OR AIR LEAKAGE NOISE WHILE APPLYING BRAKES. CAR TAKES LONGER DISTANCE TO STOP OR AT TIMES IT KEEPS ROLLING AT THE TIME OF HARD BRAKING. TOOK IT TO LOCAL MAZDA DEALERSHIP AND FOUND OUT ITS THE BRAKE BOOSTER LEAKING AND NEEDS TO BE REPLACED WHICH ESTIMATES AROUND $600. I WAS TRYING TO FIND ANSWERS ONLINE AND LOOKS LIKE MAZDA HAD THE SAME ISSUES WITH OTHER MODELS TOO FROM 2011 MODELS. I NEED TO KNOW IF THIS IS A SAFETY CONCERN AND MAZDA SHOULD BE EXTENDING THEIR SAFETY WARRANTY OFR THESE KNOWN ISSUES OR DEFECTIVE PARTS.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD ON THE PASSENGER SIDE OF MY MAZDA 6 2013 IS MELTING AND IS VERY STICKY. TODAY AS I WAS DRIVING I STARTED TO NOTICE A GLARE FROM WHERE THE STICKY MELTING PART IS AND IT STARTED OBSTRUCTING MY VISION.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

MANUFACTURERS RECALL NUMBER 1317F. NHTSA RECALL 18V-018 AND MANUFACTURERS RECALL NUMBER 70131. NHTSA RECALL 13V42500. FIRST ONE IS AIR BAG ON PASSENGER SIDE AND THE OTHER IS MAZDA 6 DOOR LATCH MOUNTING SCREWS.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

I TOOK MY VEHICLE TO DEALER FOR A RECALL ON THE CROSSMEMBER MY VEHICLE IS FROM NEW YORK IT'S A 2013 AND MY HOLE CROSSMEMBER LOOKS LIKE THE CAR IS FROM THE 90 THEIR IS RUST EVERYWHERE AND I LIFTED MY VEHICLE TODAY AND SAW A PART ON TOP OF A PART WHEN THEY SHOULD OF REPLACED THE HOLE CROSSMEMBER I KNOW IT'S FREE BUT INSTEAD OF PUTTING ONE PICE ONTOP OF ONE PICE WHY NOT REPLACE THE HOLE THING ALSO THEY KEPT MY CAR FOR 2 DAYS JUST TO PUT THAT PICE WHEN IT'S JUST 4 BOLTS

Reported

Jul 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL AIRBAGS DID NOT DEPLOY WHEN HITTING ANOTHER VEHICLE WHILE GOING 35 MPH ON A BUSY HIGHWAY.*DT*JB

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

WHILE DRIVING ON US-40 HEAVY BRAKING WAS APPLIED, AND A METAL SUPPORT BRACKET UNDERNEATH THE DRIVERS SEAT CRACKED, AND SUBSEQUENTLY BROKE FROM ITS WELD.

Reported

Feb 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

A RECALL ON MY AIRBAGS

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

LIFTER LINK FOR SEAT HEIGHT ADJUSTMENT ON DRIVER SEAT BROKE OFF WHERE IT ATTACHES TO THE ADJUSTER ROD. SEAT ROCKS TO THE SIDE DURING RIGHT HAND TURNS

Reported

Nov 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

I NAVE HAD TO REPLACE THE BRAKES 15 TIMES STARTING AT 18,896 MILES AND THE LIGHTS 15 TIMES SINCE 20,662 MILES. I HAVE BEEN PULLED OVER SEVERAL TIMES ABOUT THE LIGHTS, AFTER THEY HAD JUST BEEN REPLACED. I WAS TOLD THAT THE RIGHT AND LEFT HARNESS NEEDED TO BE REPLACED. I JUST TOOK IT BACK FOR THE 15TH TIME THIS TIME THE HARNESS IS RUSTED SUPPOSEDLY BECAUSE OF A CRACK IN THE COVERING, IF THAT IS WHY IT WAS RUSTED WHY WAS IT NOT TAKEN CARE OF WHEN IT OCCURRED WHILE IT WAS UNDER WARRANTY. I HAVEN'T BEEN GIVEN AN EXPLANATION FOR THE BRAKES. NOW THEY ARE SUGGESTING I SHOULD THINK ABOUT PURCHASING ANOTHER CAR WHEN THIS WAS IS NOT PAID OFF.

Reported

Oct 2017

Incident date

Mar 2014

Mileage

Not provided

Outcome flags

None reported

THE BRAKES HAVE BEEN REPLACED A TOTAL OF 14 TIMES STARTING AT 18,896 MILES, IT WAS RECOMMENDED TO BE REPLACED AT 16,578. THE HEADLIGHTS HAVE BEEN REPLACED 15 TIMES STARTING AT 20,662 MILES. ALSO AT THE TIME OF THE 1ST BRAKE REPLACEMENT, THE RIGHT SHOCK HAD TO BE REPLACED. I HAVE BEEN PULLED OVER SEVERAL TIMES WITHIN 2 WEEKS AFTER HAVING LIGHTS REPLACED TO TELL ME THEY WERE OUT AGAIN.

Reported

Oct 2017

Incident date

Mar 2014

Mileage

Not provided

Outcome flags

None reported

HEADLIGHTS HAVE REPEATEDLY BEEN REPLACED 3-2014 LATEST 3-2017 A TOTAL OF 12 TIMES THIS STARTED AT 20,662 MILES, ALSO BRAKES 3-2014 LATEST 2-2017 TOTAL OF 9 TIMES THIS STARTED AT 18,896 MILES

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

HEADLIGHTS WENT OUT, MARCH 2014 - 20,662 MILES; SEPTEMBER 2014 - 36,107 MILES - OCTOBER 2014 - 36,669; FEBRUARY 2015 - 47,153; MARCH 2015 - 48236 MILES; JUNE 2015 - 60,089; LOW BEAMS IN ALL INCIDENTS.

Reported

Jun 2015

Incident date

Mar 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35MPH, THE VEHICLE STARTED TO MAKE A NOISE AND DECELERATED. THE CONTACT MENTIONED THAT THE TRANMISSION SHIFTED GEARS INDEPENDENTLY AND NO LIGHTS ILLUMINATED ONTHE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,200.

Reported

Jun 2014

Incident date

Jun 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE NOTICED A SPIDER RUNNING ACROSS THE DASHBOARD. THE CONTACT KILLED THE SPIDER BUT A FEW DAYS LATER, ANOTHER SPIDER EMERGED AND BIT THE DRIVER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPATED 7/16/14*CN UPDATED 08/15/17*CN

Reported

Apr 2014

Incident date

Apr 2014

Mileage

Not provided

Outcome flags

1 injuries

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.

Risk: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.

Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.

Risk: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began June 13, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I. Note: This recall is an expansion of Recall 18V-631.