2010 Mazda Mazda6

I recently had my front subframe replaced as part of your recall, however, the rear subframe and all components attached are suffering from the exact same rust and potential component failure as the front. I was replacing my brakes today and noticed that the entire structure is on the verge of complete failure. The right rear suspension already makes unusual noises when going over even small bumps and I imagine if I were to hit a large pothole that would probably be the end of this car. I imagine all similar Mazda 6s in the Midwest suffer from the exact same degradation and it is a major safety concern. There are places where there's chunks of subframe missing because it has rusted completely through and just disintegrated.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I looked up recalls on my vehicle and it states that The 2011 Mazda6 is  part of a recall (NHTSA 19V-323, Mazda 2818I) covering 2011-2013 models for front cross member (subframe) corrosion due to insufficient rust protection . In salt-belt states, this corrosion can cause the lower control arm to detach, reducing steering control and increasing crash risk.  Key Details regarding the 2011 Mazda6 Subframe Recall: Scope: The recall affects specific 2011-2013 Mazda6 vehicles (and 2009-2010 models in a previous, related recall). Location Restrictions: Vehicles must have been originally sold in, or currently/previously registered in, 23 "salt belt" states (including CT, NY, MI, MN, OH, etc.). The Issue: The front cross member may experience severe corrosion, causing structural failure of the passenger-side lower control arm mounting point. Symptoms: Drivers may notice a change in steering alignment or a broken cross member. Remedy: Dealers will inspect the cross member and replace it if necessary. Action Required: Owners should contact their local Mazda dealership to check their VIN for open recalls.  The recall was officially announced in May 2019 and is an expansion of a 2018 action.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently veered to the left. There was no warning light illuminated. The contact stated that the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine cradle had failed and was severely rusted and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The airbag light is still flashing on the dashboard after the airbag recall on this vehicle was fixed. It may be related to a different recall, which is safety campaign #16V594000.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Extensive rust and corrosion in rear subframe. So severe the vehicle is unsafe to drive.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

2010 mazda 6 i series sedan the entire rear subframe/cradle is rotted along with all the other parts connected to it, the A arm, bumper stops, control arms, rear sway bar the entire rear under carriage. took it to the shop and they said there have been several complaints about this exact issue on several of these cars from 09-13 models. the parts was not painted correctly like the front that was recalled. exposed to all weather elements, the shop wants almost 4k for labor only to fix but the main problem is finding the rear subframe on these cars is almost impossible next to cost a fortune. now i have a yard ornament. junk yard wants to give me 170 bucks for the car but im not doing that. Mazda needs to fix this issue. i would of never know it was rotted out unless i took it to the shop for rear swaying and sagging. its all over the road. very dangerous and will cause a wreck almost certainly. please someone do something about this issue. dont have the money to fix this let alone buy another car.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The rear subframe is compromised; it separated from the body of the car. The vehicle is in my driveway and available for inspection should the need arise. The rear end had felt a bit shaky for a month so I took it to my mechanic, who declared the vehicle "unfit for the road" due to the fact that the subframe was rotted away and detached from the car itself. I was told one big bump is an accident waiting to happen...pieces of the car would go flying and I could be left with zero mobility to evade oncoming traffic. The possibility of projectiles injuring anyone around the car was enough for me to park it. The car has not been inspected by Mazda, the police, or insurance because there was no accident. Since it's not safe to drive, I took the word of my independent mechanic rather than driving it to a dealership. There were no warnings other than a bit of a sway in the rear end, which I originally attributed to its age. I've researched the issue and it seems to be a result of subpar quality with regard to the metal that was used in manufacturing.

Reported

May 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated while driving 40–45 MPH, there was an abnormal sound coming from the vehicle. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the rear main sub frame was completely rusted. There was a crack detected in the middle of the sub frame. The vehicle was taken to the local dealer, where it was diagnosed that the rear sub frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that it was normal wear and tear, but no assistance was provided. The failure mileage was approximately 130,000.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

Rear sub frame on car rusting out. Never protected from corrosion or rust. Car is currently in shop. Car has rusted out in the joint just behind drivers rear tire. Received notice of recall on the front of car due to salt and weather conditions front sub frame area replaced . Currently multiple cars have same issues Mazda hasnt fixed or issued any repairs for this

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

My gf went for a basic oil change and the automotive person was shocked to find the rear right cross bar to be suffering from incredible corrosion. He said at this point it is unsafe to drive. We looked into recalls for this make and model and there is one for the front cross bar due to insufficient or improper application of a corrosion spray on the frame. How can they say the front needs to be recalled and not the back? If the dealership didn’t do a good job of covering the appropriate metal frame in corrosion resistant spray any car that has that level should be recalled. This is immensely dangerous

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Mazda issued a extended warranty for sticky dash board and supposedly mailed notices to owners. I never received one and dispute the fact they mailed it to all owners. The sticky dash repair should be issued as a recall as it presents a significant safety issue. The sticky dash is so shiny that it reflects sun into driver’s eyes and should be considered a significant safety issue. I request the NHTSA to mandate Mazda to make the sticky dash repair a recalled issue versus allowing them to issue a extended warranty. I never got the notice and the issue existed within the warranty period. In addition, what happens if the issue arises after the warranty period. This sticky dash is a defect in the manufacturing of the vehicle and presents a significant safety issue to drivers as it impacts their road visibility, which may lead to increased accidents. Please have Mazda issue a recall on the sticky dash repair due to the manufacturer’s defect. Thank you.

Reported

Aug 2023

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

The rear frame completely corroded. I was on my way to work this morning and the frame broke due to corrosion. I almost lost my life this morning. According to the recall only the front end was considered faulty. I took the vehicle in for the recall and only the front was looked at and replaced.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the rear frame detached from the vehicle. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) and the contact related the failure to the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

I took car to dealership for recall repair (3) one of which was for front sub-frame corrision While it was there thet called Me and said that the rear sub-frame was rausted so bad it was unsafe to drive and that it would cost $4600 to fix it. It seems to Me if You aknowledge a corrision problem in the front then You would accept responsibility for rear. Mazda said that They would have fixed it if the title were not branded ? It was wrecked in the front end and I replaced hood grille bumper lights etc and has nothing to do with the rear sub-frame. The Mazda Forum say's that it is shoddy workmanship. This car only has 147,000 miles on it and runs like a new car. I am a US army Vet 10 years) and am retired and cannot afford to fix this on My own and this is about doing what is right so I am asking You to help Me to get this problem fixed so I can drive this car. Thank You,

Reported

Jul 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker and weaker with the uneven weight going down on the tires and steering seems like it's going to crash onto the right without being able to control it.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated that the dashboard on the passenger’s side of the vehicle was melted, causing a glare on the windshield which obstructed the view of the contact while driving. The vehicle was taken to the dealer; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.

Reported

Jun 2023

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.

Reported

Apr 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

Crash

The rear subframe is corroded with rust to the point of about to break into pieces. I did not have control of the vehicle and could not drive above 40mph, sudden pull to one side while braking, loose steering. I could have had a wreck if the subframe would have broke before taking the vehicle in to be inspected by an independent service center. I live over an hour to the nearest Mazda dealership and the car is not drivable. No warning lamps came on and I first noticed the problems around January 11,2023. The part looks completely tissue thin all over and the rest of the components look new bolted to it. I do have pictures from the independent service center. I think the car needs to be seen by a regional service manager like a Mazda engineer. This is not just rust this is a defective part that was to thin to begin with.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact called on behalf of a client who owns a 2010 Mazda Mazda6. The contact stated that the steering wheel failed to operate as designed and the vehicle was pulling either to the left or the right. The vehicle was diagnosed that the rear passenger’s side cross member was rusted and needed to be replaced. The dealer was notified of the failure and the contact was advised that the rear cross member was not covered. The vehicle was not repaired. The manufacturer was notified of the failure and the mechanic was informed that the customer was liable for the cost of the repair. The failure mileage was approximately 70,000.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Rear subframe is rotted

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the rear cross members and brakes needed to be replaced. The dealer advised the contact to not drive the vehicle until the repairs were performed. The vehicle was then taken to an independent mechanic who replaced the brakes; however, the rear cross members were not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The dasboard on the rite side is melting, causing a sicky like surface and is reflecting the light on to the driver, making it hard to drive.

Reported

Jun 2022

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated that the vehicle had previously been serviced at the dealer under NHTSA Campaign Number: 18V631000 (Suspension, Structure). The contact stated that while driving at an undisclosed speed, she lost control of the vehicle. The failure caused the passenger's side rear tire to rub on the fender while driving. The vehicle was taken to an independent mechanic who diagnosed that the passenger's side rear subframe was severely corroded and had fractured in half. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

Crossmember rust from recall campaign 2818I is able to effect structural attachment despite recall work. The recall installed an "improved: cross member. This was not an actually replacement cross member, rather additional plate steel between the rear and front of the existing attachment points of the defective OE cross member. Improved cross member contains no provisions to support rapidly corroding lower control arm attachment point in original cross member. Added member for recall also does not appear to additionally support lateral stresses from control arm. Evaluation of original cross-member seemed inadequate to detect structural integrity based on condition of the cross member today. "improved" cross member does not support mounting points of the control arm. Based on recall documents, some "improved" cross members have supports for Lower Control Arm (LCA) mounts. This issued occurred with sudden change in steering and braking characteristics. Vehicle suddenly started pulling right. Issue further exacerbated after follow on braking. Passenger wheel suddenly lost alignment and camber is indicating lower attachment geometry change. I was able to control vehicle, but with significant effort.

Reported

Jun 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

Car won't start due to PCM/TCM lost communication.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The dashboard is sticky and shiny and the glare from the sun is terrible. It’s almost like the dashboard is “melting”

Reported

Feb 2022

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

My front sub frame was completely rotted, unsafe to drive and was repaired with Mazda's recall. It now appears that the REAR sub frame is rusting at an excessive rate. I have been reading several complaints where the same incidents are happening with the rear sub frame snapping while people are driving. Car is not safe. This needs to be addressed by Mazda. They are aware of front sub frame, but failed to include the REAR sub frame. Not sure what to do at this point, it will costs thousands to repair, yet is NOT SAFE to drive. Please look into this matter as this is a very serious issue and will result in serious injury or death.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle for my 16 yr old daughter 1 yr ago. The car has a clean carfax and has had no accidents. Upon purchasing the car the headlights continue to burn out. Taking it to a Mazda dealership i learned the headlight assembly unit was melting. I had to purchase 2 used headlight assembly because new from the dealership are 1,000 a piece. 2 used but perfectly working headlights were installed and within a yr the headlights had burned out again. I went to change the bulbs only to learn the headlight assembly were once again burnt. I have to purchase 2 new headlight assembly again but the mechanic can not guarantee that this burning situation won't occur. After calling around to places to find headlight assembly I have come to find out many are burnt. This seems like a real problem considering you need headlights to drive at night. Spending 1,000 everytime my headlights burn out seems 100% unreasonable and the fact that there is cleary a wiring issue within the headlight assembly unit itself seems to be a problem. I have been on multiple forums and this is a common issue. Please fix the problem!!!!!!

Reported

Aug 2021

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

after exiting the highway at 65+mph turned the corner and the rear of the car dropped and started dragging the ground without warning . pulled over to see rear suspension on the ground .i contacted dealer about it and they seem to be aware of similar complaints but do not seem to care .could have been different outcome one minute earlier !! this is the second time the frame collapsed on me in this car the first time was the recall 2818l same thing broke without warning . this is bad metal in the frames and someone is gonna die before mazda admits the cars are unsafe as lots of these cars are still on the road .

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Mazda Mazda6. The contact stated that the steering wheel was pulling without warning. There was rust on the frame. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was not safe to drive. The local dealer was contacted. The vehicle was diagnosed and repaired. Mechanic noted that Mazda’s recall repair only served to keep the car from splitting apart, but it in no way resolved the control arm issue. As a result my car was unexpectedly swerving all over the road and was difficult to control. It was with the control arm still somewhat attached, though extremely loose. The contact stated that the vehicle was previously repaired under NHTSA Campaign number 18V631000 (Suspension, structure). The manufacturer was not contacted. The failure mileage was 151,000. Consumer stated there is significant rust on on side, where control arm attaches to steering. Vehicle has been repaired.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

The wheels were turning in and the steering was really hard to keep straight had to turn the steering wheel almost half around car make Loud screaming noises.tires went flat ..i have 6 grandkids lucky I wasn't going fast the car could of flipped .subframe broke in half on passenger side rusted right out.i got this car from right way dealership in Saginaw Michigan in march of 2019 they never told me or never contacted me that there was a recall for the subframe breaking.could of killed someone!!!!

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

PASSENGER SIDE DASHBOARD HAS MELTED, CAUSING BLACK STICKY RESIDUE AND A VERY SHINY EFFECT, WHEN TRYING TO DRIVE, THE SUNLIGHT AND NIGHTTIME LIGHTS CAUSE A GLARE THAT IS VERY DISTRACTING WHEN TRYING TO DRIVE.

Reported

Mar 2021

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND BY THE PASSENGER'S SIDE ENGINE COMPARTMENT. THE STEERING THEN BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL GATTON OF JOHNSON CITY MAZDA (2909 N. ROAN ST, JOHNSON CITY, TN 37601, (423) 418-6152) WHERE IT WAS DIAGNOSED WITH NEEDING THE SUBFRAME TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.

Reported

Jan 2021

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash

DRIVER AND PASSENGER SIDE HEADLIGHTS WENT OUT. IT'S NOT THE FUSE OR THE BULBS. THIS HAPPENED WHILE DRIVING AT NIGHT FORCING ME TO DRIVE OVER TWO HOURS ON BACK ROADS AND FREEWAY WITH MY HIGHBEAMS ON TO SEE.

Reported

Nov 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED THAT THEIR VEHICLE'S DASHBOARD WAS STICKY AND HAD AN EXCESSIVE AMOUNT OF GLARE FROM SUNLIGHT. THE CONTACT STATED THAT THE GLARE MADE IT DIFFICULT TO SEE WHEN DRIVING. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT CONTACTED THE DEALER FITZGERALD MAZDA OF ANNAPOLIS (1930 WEST ST, ANNAPOLIS, MD 21401, (410) 266-5700) WHO INFORMED THE CONTACT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Reported

Aug 2020

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

THE DASH ON MY MAZDA IS MELTED. IT IS NOW CAUSING A BRIGHT SHEEN WHICH MAKES IT DIFFICULT TO SEE WHEN THE SUN HITS IT. THE DASH IS VERY STICKY AND STARTING TO SMELL LIKE BURNT PLASTIC. . I'VE CALLED MAZDA CUSTOMER SUPPORT AND THEY SAID THE DEFECTIVE PART IS COVERED UNTILL 2010, HOWEVER THEY SAID IT ENDED 4 MONTHS AGO. UNFORTUNATELY, COVID19 STOPPED ME FROM MAKING IT TO THE DEALERSHIP IN MARCH. MAZDA WOULD NOT GIVE ME AN EXTENSION DUE TO THE CURRENT COVID19 STAY AT HOME ORDER PLACED IN MY STATE

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

PASSENGER SIDE HEADLIGHT WENT OUT. IT'S NOT THE FUSE NOT THE BULB. THIS WAS WHILE DRIVING FORCING ME TO DRIVE WITH MY HIGHBEAMS ON SO I COULD SEE. *TR

Reported

May 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

PAINT IS CHIPPING AWAY ON THE REAR OF THE CAR.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

THE CRACK STARTED SMALL ON THE PASSENGER SIDE DASHBOARD BUT IS GETTING WORSE EVERYDAY. IT KEEPS GETTING BIGGER AND BIGGER

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

YEARS OF UNEXPECTED BATTERY DRAIN AND ROUGH STARTS WHICH CAUSED SEVERAL OTHER ISSUES. DIFFERENT MECHANIC ADVISED OF A FAULTY BODY CONTROL MODULE BCM.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

FUEL TANK ASSEMBLY ⁃ MY VENT LINE WAS CLOGGED TO WHERE MY FUEL TANK CREATED A LEAK & THEN FUEL TANK COLLAPSED WHILE I WAS DRIVING . I DROVE MY CAR FOR 2 DAYS WITHOUT KNOWING & DID NOT REALIZE IT UNTIL I WAS FILLING UP GAS INTO MY CAR & I NOTICED THE GAS LEAKING PROFUSELY . I TOOK MY CAR TO THE DEALERSHIP, IN WHICH I DISCOVERED THAT MY FUEL TANK ASSEMBLY WAS INSTALLED IMPROPERLY.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

THE PASSENGER LOWER CONTROL ARM BROKE WHILE DRIVING, AND I LOST CONTROL OF THE VEHICLE. I ALMOST HIT A CAR COMING TOWARDS, BUT THANKFULLY I WAS ABLE TO STOP SINCE I WAS ONLY DOING 35 MPH. I DON'T KNOW WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY. THE MECHANIC SAID THE SUB-FRAME WAS COMPLETELY ROTTED OUT AND IT WAS NOT SAFE TO DRIVE THE VEHICLE ANYMORE. APPARENTLY, THE A/C IS DRAINING RIGHT ONTO THE CONTROL ARM AREA, WHICH MAY OR MAY NOT HAVE AFFECTED THE SITUATION.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAMILTON MAZDA (2201 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

MY VEHICLE IS AUTOMATIC TRANSMISSION AND LAST WEEKEND I WAS DRIVING AT THE FREEWAY WITH MY FAMILY AT 70 MPH ON CRUISE AND ALL OF A SUDDEN WE GOT BIG JERK FROM MY VEHICLE AND THE VEHICLE RPM STARTED INCREASING THE SAME TIME FIRST I THOUGHT SOMEONE HIT ME FROM BACK BUT THE GLADLY THE VEHICLE WAS IN OTHER LANE AND HE HONKED AT ME. I THEN I SAW D LIGHT DISAPPEAR ON THE PANEL AND THE VEHICLE WAS IN VERY HIGH RPM MODE. I DIDN'T KNOW WHAT IS HAPPENING I SAFELY TRIED TO PULL ON THE RIGHT AND STOPPED TO SEE WHATS WRONG BUT COULDN'T FOUND ANYTHING. I TURNED OFF VEHICLE FOR A MINUTE AND STARTED AGAIN. IT WORKED FINE FOR 5 MIN AND AS SOON AS I REACHED 55 OR 60 MPH THE D LIGHT STARTED BLINKING AGAIN AND AGAIN I GOT HIGH RPMS AND JERK. IT ALMOST HAD CAUSED THE ACCIDENT AS THE OTHER VEHICLE ALMOST HIT ME FROM THE BACK. IT FELT LIKE ENGINE BRAKING. THEN I DROVE VERY LOW SPPED ON INNER CITY ROAD WITH MY BLINKERS ON TO REACH HOME SAFELY. NOW DEALER IS TELLING ME THAT IT WILL COST ME MINIMUM $3000 TO REPLACE THE TRANSMISSION. I THINK ITS A KNOW ISSUE TO MAZDA AND THEY SHOULD FIX MY VEHICLE TRANSMISSION ATLEAST. THIS VEHICLE IS NOT SAFE TO DRIVE.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

I BOUGHT A MAZDA 6 3 DAYS AGO AND I REPLACED THE HEADLIGHT BULB BECAUSE IT WASN'T WORKING. WHEN I OPENED THE COMPARTMENT I NOTICED THAT THE ENTIRE U IT WAS MELTING AND SMELLED VERY HOT. I HAD NO TURNED ON THE HEADLIGHTS AT THIS POINT AND I REMOVED THE BULB FROM THE ELECTRICAL UNIT. THIS COULD HAVE EASILY CAUGHT ON FIRE.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 MAZDA 6. WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, A POPPING NOISE WAS HEARD FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE POPPING NOISE WAS MORE AUDIBLE WHEN MAKING LEFT TURNS AND WHILE TURNING WITH THE TRANSMISSION IN REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,000.

Reported

May 2019

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE VEHICLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE). THE VEHICLE WAS TAKEN TO MCDONALD MAZDA (10345 W COLFAX AVE, LAKEWOOD, CO 80215, (720) 449-9900) WHERE THE CROSS MEMBER WAS INSPECTED, BUT THEY REFUSED TO INSTALL A SIDE MEMBER (FOR REINFORCEMENT). THE DEALER ALSO HAD NOT REPLACED THE AIR CONDITIONER DRAIN HOSE AND NO RUST PROOFING WAS APPLIED TO THE CROSS MEMBER. THE VEHICLE WAS NOT REPAIRED DUE TO NON-COMPLIANCE OF THE DEALER AND THE MANUFACTURER. THE VEHICLE WAS NOT BEING DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 103,981. *BF CONSUMER STATED UPON SEEING THE UNDERSIDE OF THE VEHICLE I IMMEDIATEDLY NOTICED CORROSION COVERING LARGE PORTIONS OF THE CROSS MEMBER. THERE WERE SEVERAL CORRODED MOUNTING HOLES AND LARGE WELDS THAT HAD SIGNS OF ADVANCED DECAY. THE DAMAGE WAS OBVIOUS AND I TOOK SEVERAL PICTURES AND RECORDED A VIDEO SHOWING THE WIDESPEAD CORROSION. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Reported

May 2019

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

WHILE MAKING A RIGHT TURN, I HIT THE BRAKES TO AVOID COLLIDING WITH SOMEONE WHO PULLED IN FRONT OF ME AND THE PASSENGER'S SIDE FRONT WHEEL LOCKED INTO A POSITION TURNED TO THE RIGHT. I HAD IT TOWED TO A REPAIR SHOP, WHERE I WAS INFORMED THAT THE CONTROL ARM HAD SEPARATED FROM THE FRAME DUE TO RUST. IT SEEMS THERE WAS A RECALL FOR THIS ISSUE IN 2018 FOR CERTAIN STATES, AND WHILE I DO NOT CURRENTLY RESIDE IN ONE OF THE AFFECTED STATES, I USED TO AND MY CAR DID FOR MOST OF ITS LIFE.

Reported

May 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.

Mazda North American Operations (Mazda) is recalling certain model year 2009-2010 Mazda6 vehicles manufactured February 4, 2008, to December 3, 2009. The protective coating may not have been properly applied to the air bag control unit (ACU) and, as a result, moisture may damage the unit causing it to malfunction.

Risk: Failure of the ACU would illuminate the air bag warning light and prevent the air bags from deploying in the event of a crash, increasing the risk of injury.

Remedy: Mazda dealers will replace the ACU, free of charge, however parts are not currently available. The recall began June 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9816H.

Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.

Risk: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.

Remedy: Mazda will notify owners, and dealers will reprogram the powertrain control module and inspect and clean the canister vent line. If a web was found in the line, the fuel tank and check valve on canister vent line will be replaced. These repairs will be done free of charge. The recall began on April 30, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number associated with this campaign is 7214C.

MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA6 VEHICLES MANUFACTURED FROM APRIL 8, 2008, THROUGH FEBRUARY 8, 2010. A CERTAIN TYPE OF SPIDER MAY WEAVE A WEB IN THE EVAPORATIVE CANISTER VENT LINE AND THIS MAY CAUSE A RESTRICTION IN THE LINE. IF THIS OCCURS, THE FUEL TANK PRESSURE MAY BECOME EXCESSIVELY NEGATIVE WHEN THE EMISSION CONTROL SYSTEM WORKS TO PURGE THE VAPORS FROM THE CANISTER.

Risk: AS THE CANISTER IS PURGED REPEATEDLY DURING NORMAL OPERATION, THE STRESS ON THE FUEL TANK MAY EVENTUALLY RESULT IN A CRACK, POTENTIALLY LEADING TO FUEL LEAKAGE AD AN INCREASED RISK OF FIRE.

Remedy: DEALERS WILL INSPECT AND CLEAN UP THE CANISTER VENT LINE, AND INSTALL A SPRING TO PREVENT THIS TYPE OF SPIDER FROM ENTERING THE VENT LINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 25, 2011. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.

Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.

Risk: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.

Remedy: Mazda will notify owners, and dealers will apply a thread locking adhesive to the door screws and retorque them, free of charge. The recall began on October 29, 2013. Owners may contact Mazda at 1-800-222-5500. Mazda's recall number is 7013I.

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.

Mazda North American Operations (Mazda) is recalling certain 2009-2010 Mazda Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The front cross member may corrode after exposure to road salt.

Risk: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the cross member and either install a side member and drain hose and apply wax to protect from rust, or install a drain hose and an improved front cross member, free of charge. The recall began March 18, 2019. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 2818I.

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.