2011 Land Rover Range Rover

My vehicle overheated due to a cracked rear engine coolant pipe. The vehicle is out of warranty and has been inoperable since August 2025 due to repair cost.

Reported

Jul 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

My 2011 Range Rover Sport HSE experienced a severe fuse box failure. Fuses F15, F18, and F20 melted, causing wiring damage and disabling multiple systems. This failure appears to be due to a design or manufacturing defect and poses a serious fire hazard, putting the vehicle and occupants at risk. Upon research, it appears that almost every Range Rover Sport (LR3/320) from 2010–2013 suffers from this issue, indicating a widespread, systemic problem rather than an isolated incident. Request: I formally request that Land Rover and/or NHTSA investigate this safety defect and consider issuing a recall for all affected vehicles immediately. I can provide photographic evidence of the damaged fuse box if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The fuel tank strap, also known as a fuel tank heat shield, protects the gas tank from debris during driving and off-road use. The original part number is WFN500021 which replaces WFI500053. Due to the metal chosen to make this shield, and the materials of other parts around it, it suffers from galvanic corrosion. As the tank shield starts to rust, that causes rust in other areas to start as well. The shield on my vehicle has probably about 30-40% of its original life left, and I do fear it falling out at some point and possibly the fuel tank going with it as the mounting points for the fuel tank may be corroded along with the tank strap.

Reported

Jan 2026

Incident date

Jan 2012

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. In addition, the low brake fluid warning light was illuminated. The contact stated that the brake pedal was dressed to the floorboard and then pumped several times before the vehicle stopped as needed. The vehicle was taken to an independent mechanic, where it was diagnosed with corrosion to the brake lines. The contact was informed that the brake lines needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the front cover on the spoiler detached and flew off the vehicle. The contact became aware that the spoiler cover had detached after arriving at the destination and parking the vehicle. The contact received notification of NHTSA Campaign Number: 20V623000 (Structure). The dealer was made aware of the failure and the open recall; however, the contact was informed that the contact had to pay for the repair. The contact was informed that the recall was old. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I was on the highway and the rear spoiler over the back window flew off with the camera installed in the spoiler. The rear camera no longer works as a result of the spoiler flying off the vehicle. I contacted Land Rover of Brooklyn and was informed that they will not make the repair or honor the recall.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Smell gasoline and gasoline on ground. Recall exists for fuel tank but informed my model is not covered but the flange must be damaged as car is currently leaking gas. Car is at Range Rover dealership who says not covered but their is an existing safety recall for my 2011 Range Rover Sports

Reported

Oct 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle on [XXX] The vehicle was delivered to me on January 15th. This incident occurred [XXX]. The Engine system failed and is available for inspection. The engine failed and began smoking profusely which inhabited my ability to see as well as other drivers within distance, which put all drivers and passengers at risk. The problem has been confirmed by an independent service center. The vehicle was inspected by a NYS certified mechanic. The check engine light came one prior to the failure and was noticed 2 days after purchasing the vehicle. Which is when this incident occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The car vibrates a lot. I bought this car 2 months ago and it's my first Land Rover. I loved the car. I want to use it to cross the United States and then take it to Europe. This year I want to do something different because I lost a son at the beginning of the year. I really need the car. I want to cross all of the United States by car. I need the car to be safe.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Hello My car car is the same year as the NHTSA Campaign Number: 20V623000 recall and my spoiler has started separating but am being told from Land Rover that my VIN isn’t in the racall even though it’s that year and has that issue will not do anything about it.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that the vehicle was leaking fuel. The brake, fuel, and check engine warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the fuel tank flange needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that fuel was leaking in the front of vehicle near the engine. The contact stated that the failure was related to NHTSA Campaign Number 21V635000 (Fuel System, Gasoline). The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 170,000.

Reported

Mar 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

While driving the RRS the rear spoiler separated from the vehicle and flew off. Fortunately the road was quiet and the spoiler landed in the grass next to the road. This is a known issue and when I contacted Land Rover they stated mine didn't have the recall. If this had happened on a busy street or near pedestrians the outcome could have been worse or fatal.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint

Reported

Dec 2023

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving approximately 65 MPH, there was an abnormally loud bumping sound coming from the rear of the vehicle. After stopping to inspect the vehicle, it was discovered that the upper rear spoiler cover had detached from the vehicle. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact was informed that the VIN was included in the NHTSA Campaign Number: 20V623000 (Structure) that was related to the failure. The failure mileage was 150,000.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The rear spoilers of my vehicle fell off while I was driving on the highway, which became an obstacle in the roadway. I contacted the dealer and they promised to order the part. However, they didn't follow up then. I would like to file a complaint regarding this. Thank you! The contact stated that the complaint filed is no longer needed.

Reported

Jan 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

While driving down the interstate my rear spoiler flew off the vehicle and caused the car behind me to swerve almost resulting in an accident.

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving 65 MPH, the vehicle started leaking oil. The vehicle then lost motive power. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign 21V635000: (Fuel System, Gasoline) for which the VIN was included. The approximate failure mileage was 90,000.

Reported

May 2022

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that the vehicle had been flooded from the driver's side, passenger’s side, and the sunroof. The contact stated that there was water running throughout the vehicle. The vehicle had an abnormal odor. The contact called the local dealer and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.

Reported

May 2022

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

I was making a u-turn onto a busy 4 lane highway which the speed limit was 45mph. Once I made my turn the truck starting putting and not going over 5mph. There was a very loud smell of gas. I barely made off the highway away from the incoming traffic. On the dash Restricted Performance was illuminated. I had to get the vehicle towed. I was terrified because my daughter and I commute everyday and that issue with fuel could have been horrific. I called the dealer they advised me that the part for the recall is depleted and it could be weeks or even months before they hear anything.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while driving approximately 70 MPH, the rear spoiler detached from the vehicle. The contact stated that the spoiler detached with a loud snapping sound. The contact took the vehicle to the local dealer, where it was diagnosed and the spoiler was replaced. The contact then received notification of NHTSA Safety Campaign: 20V623000 (Structure). The manufacturer had not been informed of the failure. The failure mileage was approximately 64,611.

Reported

Mar 2022

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while the vehicle was parked, there was an abnormal fuel odor coming from the vehicle. In addition, there was fuel leaking from the front of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the VIN was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 167,000.

Reported

Mar 2022

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Spoiler may detach from the car while driving, creating the risk of a crash, as my spoiler is detached. The top of the spoiler and bottom portion of the spoiler has an open gap between the top and bottom portions of the spoiler. The bottom portion hangs and covers nearly half my rear view camera, obstructing my view when attempting to use the rear camera. The spoiler seems to have become much looser and bounces excessively while being driven. It does not feel safe to continue driving at this time, as I fear the spoiler will detach while in transit and cause harm to vehicles traveling behind my vehicle. My vehicle is currently at my local Land Rover for another recall at this time. Had it towed over.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

2011 RANGE ROVER SPORT. CONSUMER WOULD LIKE TO KNOW WHEN REPLACEMENT PARTS WILL BE AVAILBLE IN ORDER TO PERFORM SAFETY RECALL N623.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

The vehicle is leaking fuel close to the inside of the rear tire by the gas cap side. When I pump gas it doesn’t just drip, it’s pouring out the bottom of the vehicle and running down wires and parts of the car.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

Door appears to be latched but will open unexpectedly while driving

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Ranger Rover Sport. The contact stated that a fuel odor would emit from the vehicle without warning. The contact then received a recall notice for NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) which she linked to the failure. The contact then called several dealers about the recall and was informed by each dealer that parts were not yet available. As the failure worsened, the contact took the vehicle to Land Rover Troy (1815 Maplelawn Drive, Troy, MI 48084) where they confirmed that the fuel outlet flange mounted on the fuel tank had cracked. The contact was informed that since parts were not available, she had to pay out of pocket for a temporary replacement and that she might be reimbursed through the manufacturer for the repair. The manufacturer was notified but had not yet responded. The vehicle remained in the dealer possession for three weeks; however, no agreement was reached. The vehicle was returned to the contact and was not yet repaired. The failure mileage was approximately 146,000. Part distribution disconnect.

Reported

Feb 2022

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact received notification of NHTSA campaign number 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, there was a fuel odor present inside the cabin of the vehicle. The approximate failure mileage was 120,000.

Reported

Jan 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

At the beginning of the year my car started going into limp mode and shutting down. I had it inspected and the purge valve was faulty and I paid to have it replaced in august 2021. In the past month it’s started dying while driving, mostly as I’m pulling up to a stoplight. The engine will sputter and it will completely die while the car is in drive which means I loose controll of the steering wheel even while it’s still moving. I just had it inspected and it’s the same issue, the purge valve I’ve just replaced is stuck closed. So this will be the 3rd purge valve this car has had in a 4 month period. I’m afraid this is going to cause me to have an accident and it’s the same thing over and over so it sounds like it’s a faulty part.

Reported

Dec 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

SAFETY RECALL N623: Gasoline Fuel Tank Flange Assembly Cracking WHY is this recall not showing when I enter my VIN number here? Vehicle was towed back to house November 24th, 2021 after discovering it was leaking gas all over the Walmart parking lot. I have been smelling gas inside the vehicle and on the outside passenger side of the vehicle for almost 2 months! I saw no visible evidence to prompt concern until November 24th. When I called AAA to have the car towed they asked me to call 911 to clear the car from “risk of explosion” before it could be towed. I have been trying to call the Land Rover dealership to get my car in for this repair and they can’t get me in until the end of January!?! How is this acceptable!? I’ve been driving this car around like this for two months.. possibly longer.. with my TODDLER! And I’m being told by AAA, my mobile mechanic and this ‘Safety Recall Letter’ that the car is at risk of explosion!? I have the “Important Safety Recall” letter in my hands right now that outlines my exact issue and it literally says.. “there could be liquid fuel underneath the vehicle, which in the presence of an ignition source could lead to a fire.” This is unacceptable! I don’t have a vehicle now. I can’t work. Not working isn’t an option. Not having a reliable and safe vehicle I can count on isn’t an option. I can’t get my car in for the necessary repairs in a timely manner. I’m just stuck. There is no ideal time for this issue to arise but right before Christmas!? I can’t even think of the appropriate words to communicate the level of havoc and life f**kery this is causing. I’m literally here reporting this issue because of the letter I received and now I’m infuriated this recall isn’t even listed on y’all’s website. Who sends out an “Important Safety Recall” letter that casually mentions the car could catch on fire and then just doesn’t put the recall into full effect!? What’s my next step? Attorney. What’s y’all’s?

Reported

Dec 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated that while driving approximately 50 MPH, there was a loud banging sound and noticed wires dangling from the rear of the vehicle. The contact eventually pulled over at a gas station and noticed that the rear spoiler had completely detached from the vehicle leaving only a few cameras and wires attached to the vehicle. The contact took the vehicle to the dealer who diagnosed that the spoiler needed to be replaced however, the vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,000.

Reported

Nov 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while entering the vehicle, the contact smelled a strong odor of gasoline outside of the vehicle. The contact stated that the gasoline odor was also on the interior of the vehicle. The contact exited and inspected the vehicle and noticed gasoline leaking from underneath of vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Reported

Nov 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2010 Land Rover Range Rover Sport. The contact stated that while driving at an undisclosed speed, the rear spoiler detached without warning. The vehicle was taken to an independent mechanic where the rear spoiler was replaced. The contact stated the vehicle overheated and experienced engine failure. The contact received notification of NHTSA Campaign Number: 20V623000 (Structure). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 102,000.

Reported

Nov 2021

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated after entering and starting the vehicle, the contact noticed a strong odor of gasoline coming from the interior of the vehicle. The contact exited the vehicle, inspected the vehicle but found no fuel leaks. Several days later the fuel odor was still evident. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was taken back to the same dealer several weeks later for other repairs and the contact was informed that the fuel tank was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

Reported

Oct 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Land Rover Range Rover Sport. The contact stated while driving 60 MPH, she heard a loud grinding noise and pounding sound on the vehicle. The contact looked out the rearview mirror and saw a large cord hanging from the vehicle. The contact pulled over to the side of the road and noticed that the rear spoiler from the top of the vehicle had detached along with the rear camera. The contact stated that there were also wires coming from under the vehicle. The contact drove the vehicle to the residence. The contact took the vehicle to an independent mechanic and the rear spoiler and rear camera were replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Reported

Sep 2021

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Range Rover Sport. The contact stated that after coming to a complete stop, while depressing the brake pedal, the vehicle suddenly lunged forward. The failure occurred on several occasions. On one occasion the vehicle lunged forward approximately ten feet. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The approximate failure mileage was 108,000.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

REAR SPOILER BLEW OFF WHILE DRIVING ON THE FREEWAY. ALMOST CAUSED AN ACCIDENT. CARS BEHIND ME HAD TO SWERVE TO NOT COLLIDE WITH THE SPOILER

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

TL*THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR HATCH SPOILER DETACHED FROM THE VEHICLE AND STRUCK THE TRACTOR TRAILER THAT WAS TRAVELING BEHIND THE VEHICLE. THE LOCAL DEALER LAND ROVER BEDFORD (404 S. RIVER RD, BEDFORD, NH 03110) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 20V623000 (STRUCTURE) HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE UPPER REAR SPOILER COVER DETACHED FROM THE VEHICLE WHILE DRIVING 70 MPH. LAND ROVER MARIN (195 CASA BUENA DR, CORTE MADERA, CA 94225, (415)460-4600 WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Apr 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

2011 LAND ROVER RANGE ROVER SPORT. CONSUMER WRITES IN REGARDS TO REAR SPOILER UPPER COVER RETENTION SAFETY RECALL. *LD THE CONSUMER STATED THE SPOILER FELL OFF THE VEHICLE CAUSING DAMAGE TO THE VEHICLE PRIOR TO THE RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED. THE CONSUMER REFERENCED RECALL 20V-623. *JS

Reported

Mar 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THE REAR SPOILER FLEW OFF ON THE HIGHWAY AND HIT A VEHICLE. THIS HAPPENED IN OVERLAND PARK KS ON HIGHWAY 435.

Reported

Mar 2021

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 RANGE ROVER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V623000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER JAKE KAPLAN NORWOOD LOCATED AT 449 NEPONSET ST, NORWOOD, MA 02062 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS YET NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

Reported

Mar 2021

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

THERE IS A RECALL FOR THE SPOILER DETACHING FROM THE CAR AS OF 11/20/2020 HOWEVER THIS HAPPENED TO MY VEHICLE IN SEPT 2017 AND I HAD TO PAY FOR THE REPAIR AS THE DEALER REFUSED TO. AM I ELIGIBLE TO BE REIMBURSED FOR THIS NOW.

Reported

Jan 2021

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

GAS LEAKING FROM THE FLANGE WHILE DRIVING. FLANGE WAS REPLACED. I WOULD LIKE TO REPORT THIS REPAIR AS A CONCERN. I HAVE NEVER OWNED A VEHICLE THAT HAD A GAS LEAK. I LOST MY SENSE OF SMELL 20 YEARS AGO AND WOULD NOT HAVE KNOW OF THE GAS SMELL IF MY DAUGHTER HAD NOT MADE ME AWARE OF IT. I SPOKE WITH THE DEALER ABOUT A POTENTIAL RECALL INVESTIGATION ON THE FLANGE AND THEY WERE UNAWARE OF ANY RECALL INVESTIGATION. THIS IS A VERY DANGEROUS ISSUE AND SHOULD BE A RECALL BY LAND ROVER.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE CLOSING THE REAR HATCH DOOR, IT WAS DISCOVERED THAT THE REAR SPOILER HAD LOOSENED AND WAS NOT PROPERLY SECURED TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LAND ROVER BEDFORD LOCATED AT 404 S RIVER RD, BEDFORD, NH 03110, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 75,000.

Reported

Jan 2021

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON THE FREEWAY, THE REAR TOP SPOILER CAP FLEW OFF COMPLETELY. I AM AWARE OF 4 RECALLS ON THIS PARTICULAR VEHICLE AND THIS IS ONE OF THEM. I WOULD LIKE ALL 4 RECALLS TO BE FIXED. NEED TO BE CONTACTED ASAP TO TAKE CARE OF THESE RECALL ISSUES. THANK YOU

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

PURCHASED THE VEHICLE 07/10/2020 CHECK ENGINE LIGHT CAME ON 8/17/2020 CALLED THE WARRANTY COMPANY TOOK IT TO REDWOOD CITY RANGE ROVER DEALERSHIP 8/18 (SEE BELOW INVOICE) PAID FOR CAR RENTAL THROUGH THAT TIME. PICKED UP RANGE ROVER ON 8/31. CHECK ENGINE LIGHT CAME BACK ON 9/14 (SEE BELOW INVOICE) WITH GAS SMELL TOOK IT STRAIGHT TO DEALERSHIP GOT ANOTHER RENT A CAR PAID FOR SERVICES 9/18 CALLED CARVANA AND SPOKE WITH ALEX 9/18 TO LET THEM KNOW I ONLY HAD THE RANGE ROVER FOR 2 MONTHS MINUS THE 2 WEEKS THE DEALERSHIP HAD IT TO FIX AND I HAVE BEEN HAVING "MAJOR" PROBLEMS WITH THE VEHICLE. I WAS TOLD BY "ALEX' (HE WOULD NOT GIVE ME THE INITIAL OF HIS LAST NAME) APOLOGIZED AND SAID THERE WAS NOTHING CARVANA COULD DO. HE STATED THE DEALERSHIP PROBABLY DID SOMETHING TO THE GAS TUBES OR LOOSENED SOMETHING. I TOLD HIM I WANTED TO SPEAK WITH A MANAGER OR I AM CONTACTING THE BBB AND THE AUTOMOTIVE ASSOCIATION BECAUSE THE PROBLEMS I AM HAVING WITH THE RANGE ROVER ARE NOT "MINOR" THESE WERE "MAJOR" PROBLEMS AND FAULTY ENGINE, GAS, AND THE OTHER REPAIRS COULD HAVE BEEN DISASTEROUS TO MY CHILDREN AND MY LIFE HAD IT SPARKED OR RAN HOT. ALEX SAID HE WOULD HAVE SOMEONE CONTACT ME. HE LATER CALLED AND SENT A TEXT A HOUR LATER ASKING FOR COPIES OF THE INVOICE AND SAID THE MANAGEMENT TEAM AND MAINTENENCE IS REQUESTING IT TO LOOK OVER. I HAVE YET TO HEAR ANYTHING ELSE FROM CARVANA. DURING THIS TIME THE VEHICLE HAVE BEEN DRIVEN ON FREEWAY, CITY STREETS, IN MOTION, TAKEN TO THE GAS STATION. (INVOICES ARE ATTACHED)

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNED A 2011 LAND ROVER RANGE ROVER SPORT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS EITHER IN PARK OR IN DRIVE, THE RPM'S WOULD REV WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE WOULD LUNGE FORWARD WHILE IN DRIVE. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE INTO REVERSE, SHE PLACED THE VEHICLE INTO DRIVE AND LIGHTLY DEPRESSED THE ACCELERATOR PEDAL; THE VEHICLE THEN LUNGED FORWARD INDEPENDENTLY WITHOUT WARNING CAUSING THE VEHICLE TO DRIVE OVER A 4 FEET WALL AND THEN COLLIDED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS TRANSPORTED FROM THE SCENE OF AN ACCIDENT TO A LOCAL HOSPITAL WHERE SHE WAS TREATED FOR A BROKEN BACK. THE OTHER DRIVER REPORTED NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED FROM THE SCENE OF ACCIDENT TO AN INDEPENDENT COLLISION CENTER. THE CONTACT'S INSURANCE COMPANY THEN TOWED THE VEHICLE TO ANOTHER INDEPENDENT COLLISION CENTER WHERE THEY DEEMED THE VEHICLE TOTALED. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000. *LN*JB

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

Crash 1 injuries

SMELL OF FUEL ON THE PASSENGER SIDE OF VEHICLE, GET NOTICEABLY STRONGER AFTER DRIVING VEHICLE. AFTER INSPECTING AROUND THE TOP OF THE FUEL TANK I FOUND FUEL SQUIRTING OUT OF THE FUEL FILTER/PUMP WHICH IS SEATED IN THE TOP OF THE FUEL TANK. I HAD GONE ON LINE TO ASSISTED ME IN TRACKING DOWN THE ISSUE AND FOUND THIS IS A COMMON REPORTED ISSUE. MY VEHICLE ONLY HAS 111337 MILES ON THE ODOMETER AND I NOTICED A LOT OF THESE REPORTED ISSUE ARE FOR LAND ROVER VEHICLES THAT HAVE AROUND THE SAME MILAGE.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

THIS ISSUE OCCURRED IMMEDIATELY AFTER LAND ROVER REPLACE THE RECALLED AIRBAGS WITH A COMPLIMENTARY OIL CHANGE. MY MECHANIC SAYS THE TIMING CHAIN GUIDES WEAR PRE MATURELY CAUSING KNOCK IN MOTOR WHICH COULD LEAD TO CATASTROPHIC FAILURE. THERE IS AN UPDATED TIMING CHAIN , HOWEVER THIS JOB IS 2-4K DOLLARS TO COMPLETE. THE ENGINE HAD AN ODD KNOCKING SOUND BUT I HAD NO INDICATOR LIGHTS TO WARN ME TO SERVICE IT OR DO ANYTHING. LAND ROVER SERVICED MY VEHICLE AND DID WARN ME OR MAKE THE REPAIRS. WARRANTY IS OUT. I PURCHASED THIS VEHICLE NEW AT OVER $100,000 TO HAVE ENGINE PROBLEMS AFTER ONLY 8 YEARS IS ROBBERY!

Reported

Nov 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2011-2012 Land Rover Range Rover vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in "Zone B" above, Land Rover is recalling certain 2010-2012 Land Rover Range Rover vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Land Rover will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P084.

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2006-2012 Land Rover Range Rover vehicles manufactured April 15, 2005, to September 4, 2012. One or both of the flexible front brake hoses may rupture causing loss of brake fluid.

Risk: If one or both of the flexible brake hoses fails, the vehicle may require a longer distance to stop, increasing the risk of a crash.

Remedy: Land Rover will notify owners, and dealers will replace the left and right front brake hoses, free of charge. The recall began on July 28, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P054.

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2007-2011 Land Rover Range Rover vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Land Rover is recalling certain model year 2007-2008 Land Rover Range Rover vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Land Rover will notify owners, and dealers will replace the passenger frontal air bag assemblies, free of charge. The recall began March 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P081.