2024 Jeep Wagoneer

The engine shuts off unexpectedly when the automatic start stop system engages. At the same time the engine shuts off, the power steering warning light illuminates and steering assist is lost. The vehicle must be restarted to regain power steering and continue driving. This has occurred on multiple occasions, including while the vehicle was slowing to a stop in traffic. The sudden loss of steering assist while the vehicle is in motion presents an immediate safety risk to the driver, passengers, and surrounding traffic. This appears to be a widespread issue. Other 2024 Jeep Wagoneer owners have reported the same combination of symptoms, sudden stalling paired with power steering warning lights, in complaints already on file with NHTSA. Suspected causes reported by owners and dealers include a failing 12V or auxiliary battery, a Powertrain Control Module fault, and a Power Distribution Center or wiring fault.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

When sitting at the light my vehicle completely shut off. When I was able to restart the vehicle the power steering light came on. After driving for a few moments, the vehicle did the same thing and steering concerns continued. The vehicle was on two major roads with other vehicles around. This put myself, my son, and other drivers on the road in danger of being involved in an accident. The vehicle was taken to the dealership under the Florida Lemon Law. The aux and main battery were replaced. The representative from Stellantis denied our Lemon Law request of repurchase or replacement of this vehicle. By Jun 2026, under one year of ownership, the vehicle had already spent over 38 days at the dealership for service related issues: airbag issue, steering related failure issue, steering rack replacement, battery replacement, and now on July 9,2026 the vehicle attempted to shift into Park, the electronic parking brake engaged, and the vehicle became immobile while we were actively driving. This produced another safety concern for our family and other drivers on the road. The vehicle is currently with the dealership attempting to diagnosis this defect.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

On at least 6-8 occasions car engine has shut off and car is automatically placed in emergency brake. This then requires you to place car in park, then restart vehicle. This happens while driving on interstate and when car slows down for traffic car engine without warning, will shut off, car will then automatically turn on emergency brake forcing sudden stop in interstate hwy traffic. Very dangerous as you have to place car in Park and restart engine. Cars behind you are now slamming on brakes to avoid rear end collision. This has also occurred while sitting at traffic light when again car engine shuts off and has to be placed in park to restart. There is no warning, no warning lights, no check engine after incident occurs and according to dealership no engine codes recorded due to incident. I have left car at dealership on several occasion for several days. I believe it was replicated at dealership but again it registers no codes in engine computer to help resolve issue. When a car traveling down the interstate suddenly shuts down it is extremely dangerous placing my car and family at risk as well as any traveling behind us. Dealership has not been able to resolve issue. They can update software and the car will go several weeks without issue then suddenly you are back to engine shut down again I am second owner of 2024 Jeep Wagoneer S II Carbine. Purchased at GMC dealership. At time of purchase dealership provided maintenance records which showed no issues of engine failure. Unfortunately Jeep is not going to document this issue and does not appear to have a solution. This is an extreme safety concern

Reported

Jul 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

On XXX I picked up my vehicle from Sames Bastrop Chrysler Dodge Jeep Ram ([XXX]) after a six-week repair visit (XXX). The dealer's paperwork states two open NHTSA recalls were completed on this visit: 26V-141 (liftgate hinge cover) and 26V-262 (instrument panel cluster software). The same day, when I started the vehicle, the instrument panel cluster did not illuminate. While driving in my neighborhood at low speed, the vehicle lost acceleration, the brakes became unresponsive for a period, and a warning message instructed me to pull over immediately before the vehicle would shut down. I brought the vehicle to a stop safely and it allowed me to turn off the engine at that point. I restarted it and parked it, and have not driven it since. On XXX I checked NHTSA's recall lookup tool using my VIN and both recall 26V-141 and 26V-262 still show as incomplete, despite the dealer's repair order stating both were completed during this same visit. This is the second serious control-related failure with this vehicle. On XXX the vehicle would not shut off and could not be shifted into any gear, requiring a tow to the same dealer for repair (RO #XXX). No crash or injury occurred in either incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

On XXX I was unable to turn off my vehicle and could not shift it into any gear. The vehicle had to be towed to Sames Bastrop Chrysler Dodge Jeep Ram ([XXX]) for repair, RO #XXX. The dealer's diagnosis noted the high-voltage battery at 3 percent charge and referenced TSB 08-128-25. The correction involved disconnecting the 12V battery and reprogramming multiple control modules (BPCM, MCPA, MCPB, EVCU, IDCM). No crash or injury occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Jeep Wagoneer. The contact stated that while driving on a busy highway at an undisclosed speed with the contact's two minor children seated in the rear seat, the "Shift To Park" warning message was displayed on the instrument panel, and the engine stalled. In addition, the contact stated that the gear selector was stuck. After several attempts, the vehicle restarted and was driven to the residence. The contact stated that the failure was persistent. A dealer was made aware of the failure, and the vehicle was scheduled to be towed to the dealer for diagnostic testing the following day. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 27,800.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Jeep Wagoneer. The contact stated that after driving over a train track, several messages were displayed on the instrument panel. The steering and brakes warning lights were illuminated. While driving at undisclosed speeds, the warning lights illuminated, and the vehicle shut off unexpectedly. The vehicle was restarted and driven to the residence; however, the failure reoccurred. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet notified of the failure. The failure mileage was approximately 40,000.

Reported

Jul 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Jeep Wagoneer S. The contact stated that while the vehicle was parked, the vehicle unexpectedly shifted to reverse(R) and rolled backwards unintendedly at approximately 10 MPH. The brake pedal was pumped several times to stop the vehicle. The contact stated that several unknown warning lights were illuminated, and the messages “Collision Protection OFF”, “Service ABS” and “Traction Control OFF” were displayed during the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,057.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Immediately after taking delivery of this brand-new 2024 Jeep Wagoneer L, a severe and violent mechanical vibration was detected while driving at highway speeds. When the vehicle reaches 70 mph and above, the steering wheel shakes aggressively in the driver's hands, and the entire vehicle chassis vibrates violently. This severe shaking impacts vehicle tracking, makes it difficult to maintain steady steering control at cruising speeds, and creates an immediate road safety hazard for the occupants and surrounding traffic. The vehicle is currently unsafe to operate at normal highway speeds.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The Automatic Emergency Braking (AEB) system falsely engages under normal driving conditions when no obstacles, vehicles, or other hazards are present. These false activations occurred at very low speeds, while stopped, while parking, and while the vehicle is in neutral. When this happens, the vehicle brakes abruptly, shifts itself into park, and shuts off entirely. This is not normal system operation and creates a significant safety concern because the vehicle has stopped abruptly and disabled itself unexpectedly on numerous occasions while moving. While my vehicle was in neutral and moving through an automatic car wash on a track, the Automatic Emergency Braking (AEB) system malfunctioned. My vehicle shifted itself into park and shut down. This sudden engagement caused the vehicle behind me to collide with the rear of my vehicle. As a result, the driver of the following vehicle has filed a collision claim against my insurance policy. My vehicle has been taken to the dealership 6 times for this AEB-related issue, along with other ongoing concerns, on the following dates: 09/11/25, 10/07/25, 11/12/25, 01/19/26, 03/09/26, and as of 6/05/26 is back at the dealership. The vehicle will unexpectedly shift out of gear at low speeds, requiring me to stop and place it back into gear before I can continue driving. The vehicle is currently at the dealership as of 06/05/26. Despite several repair attempts, the problems have not been resolved. I am extremely concerned that the AEB system will continue to malfunction causing a more serious collision and injury. The dealership was able to reproduce the problem in September; however, they have not been able to reproduce it again since that time. I have attempted to document each malfunction, including photos of the failure messages. I can provide additional information (receipts, video from accident, photos etc.).

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash

Vehicle overheated and came to a sudden stop on a busy intersection, with my five young children in the car. Faulty thermostat.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I’ve had issues with the blind spot sensors. After driving a mile or two on open road, the warning pops up saying “Blind Spot sensors unavailable” then the lights on the mirror stay on. This was happening a few months ago so the right sensor was replaced. Now it’s happening again. In a vehicle that is two years old this shouldn’t be an issue.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

On June 18, 2026, I was driving my 2024 Grand Wagoneer on a busy city road. As I approached a busy intersection, I stopped at the red light. When I attempted to move forward when the light turned green, it moved a few feet (putting us in the middle of the intersection), the vehicle seized and became immobile. Almost every light on the dashboard lit up. Several messages flashed back and forth on the screen including "Service transmission" and then "service electronic stability control". I immediately tried to use the SOS function, and when they answered, they were unable to hear me. A person in a truck behind me told me to put my vehicle in Neutral so that the vehicle could move out of the road as it was blocking traffic. When I tried to turn the gear dial, it turned, but the P light stayed on and the vehicle would not go into Neutral. I checked the parking brake and it was not on, nor would it engage. The vehicle being stalled, with zero ability to move put my children and I in danger as there was not a safe place to even exit the vehicle as traffic was completely surrounding us. I tried to turn off the vehicle, but the vehicle stayed in the "run" function even after being pressed. Emergency services was my only next choice. One more push of the off button and the vehicle finally turned off. I waited for 2 minutes and tried to turn the vehicle on again. It did turn on, showing the check engine light. I then was able to put the car into gear, and it moved. I moved the vehicle out of traffic to the next available parking lot. I immediately contacted the dealership and told them I would be having the vehicle towed there for inspection and I do not feel comfortable driving this vehicle again. Unfortunately, this is the 3rd time my car has put me in a dangerous situation in the middle of an intersection, the other 2 being false crash alerts (turning left in turning lane and car thought I was going into oncoming traffic).

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The internal drive pin on the factory thermostat's ball valve is binding or failing causing my engine to overheat.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

While in drive the entire car turned off and systems shut off. I was in a busy street and it Turned back on and all flashing alert lights were on.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The following are issues; -Adas disables mid drive (no warning lights) at highway speeds -steering angle sensors shows not calibrated in live data feed of bscm -air ride stuck in aero mode -select terrain drive modes not functioning as intended -loses all power engine dies at stoplight and eps warning light on -

Reported

Jun 2026

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The second-row passenger side seat release button is non-functional. Third-row passengers cannot exit without this button — it is inoperable, and they cannot reach the manual lever due to insufficient space. Third-row passengers are physically trapped and cannot self-evacuate without outside assistance. In an emergency — collision, fire, or submersion — third-row passengers would have no ability to escape. This defect was first reported December 2, 2024, documented as unable to duplicate, and the vehicle returned without repair. Reported again January 14, 2026. Vehicle has been continuously at an authorized Jeep dealership since January 20, 2026 — 133+ consecutive days unresolved — due to repeated manufacturer parts delays with no confirmed resolution date. Additionally, a recurring key fob and door lock malfunction was reported across four separate visits spanning October 2024 through August 2025. Two open federal safety recalls — 77C (door trim detachment) and 88C (quarter window trim detachment) — show as incomplete in NHTSA's database despite being documented as completed by the dealership on January 20, 2026. Door trim was previously repaired October 29, 2024, suggesting a recurring defect. Defect confirmed by authorized dealership on multiple repair orders. Manufacturer retention team has open escalation case with no resolution. Component available for inspection — vehicle remains at dealership.

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Both battery continue to drain. The dealer has replace the batteries five times. My car has been at the dealer repeatedly. Most recent incident the vehicle has been with the dealer since April 10, 2026. As of today June 1, 2026 it still remains at the dealer. They have not been able to tell the cause of the drain. It also my understanding there us another grand wagoneer at the dealer with the same issue.

Reported

Jun 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * dealership unable to reproduce it * sometimes no stored codes

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

This issue has happened three times. I am on the highway going 70mph, the RPMs fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Incident: Frontal collision with a boulder at 30 MPH. 1. Component/System failure & Inspection Availability The primary failure was the Supplemental Restraint System (SRS); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, Advanced Driver Assistance Systems (ADAS)—specifically Forward Collision Warning (FCW) and Lane Departure Warning (LDW)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety Risk The failure created a life-threatening risk. Striking a boulder at 30 MPH caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of FCW/LDW intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of Problem The fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the SRS, yet the system failed to activate. While ADAS failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections Performed The vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (Stellantis/Jeep) has not yet performed a formal data download (EDR) or physical inspection. 5. Warning Lamps & Prior Symptoms No warning lamps, SRS/Airbag indicator lights, or "Service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "Normal," pointing to a catastrophic "silent failure" of the sensors or the Steering Column Control Module.

Reported

May 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

Rear sunroof glass imploded spontaneously and shattered while driving

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Transmission and fuel injector malfunction: Vehicle shutters upon acceleration. Particularly noticeable driving up hill or when maintaining speeds. Vehicle is available for inspection upon request. Jeep acknowledges the issue, noted a malfunction with PICO data and a fuel injector repair was done under warranty. Stellantis deems the shuttering "acceptable." Safety is at risk as there is a hesitation and inconsistency in the transmission while driving. Yes the problem has been reproduced by 2 dealers, a Stellantis Starcase was opened and Stellantis has a SOL published for service centers but is refusing to release the fine print of the SOL to the consumer. The vehicle has not been inspected by the manufacturer despite 3 open cases requesting that a Stellantis Master Technician review the issue. Yes there were several warning lights including "Service Transmission" and "Check Engine" that began appearing at 6000 miles. The issue persists today at 14k miles.

Reported

May 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

On 5/14/26 around 8:00am, I just dropped the kids off to school and entered onto the 5 lane freeway, 290, driving into work. Driving 70 miles an hour, the steering light and a warning light came on and then other lights started flashing. The engine shut off, and the steering wheel felt like it locked-up. I managed to exit off the freeway and the car came to a stop. The car would not restart. A tow was called to take to the nearest dealership. In August 2025, this happened and we were told it was a bad AUX battery and it was replaced. Now we are told it is the PDC that is causing the issue.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

I am reaching out regarding ongoing safety and reliability concerns involving my 2024 Jeep Wagoneer S Launch Edition, leased in March 2025 from SMG Automotive Holdings, LLC in Brooklyn, New York. I previously pursued arbitration through NCDS; however, the case was dismissed after I accepted a settlement related to issues occurring before March 31, 2026. Unfortunately, the vehicle’s problems have continued beyond that date. Within months of leasing the vehicle, it became completely inoperable late at night and would not start, leaving me stranded. The first tow truck was unable to move the vehicle because it could not be shifted into neutral, requiring a second specialized EV tow truck and causing several hours of delay and missed work. After the vehicle was returned, I began experiencing severe battery-drain concerns. Despite multiple service visits and repair attempts, the issues persisted. I was later informed the vehicle required software updates related to the electric system. Most recently, after charging the vehicle to approximately 85%, warning lights appeared with the message: “STOP SAFELY — VEHICLE WILL SHUT OFF SOON.” The vehicle would not shift into drive, the interior lights began flickering, and the vehicle completely shut down again, leaving me stranded overnight until it could be towed to the dealership the following morning. As an educator and assistant principal, reliable transportation is critical to my responsibilities. These repeated failures have caused missed work, financial hardship, ongoing lease and insurance obligations, rental expenses, and serious safety concerns. At this point, I no longer feel safe operating this vehicle due to the repeated electrical and drivability failures. Despite working extensively with both the dealership and manufacturer, the underlying issues continue to persist. For these reasons, I am respectfully requesting assistance in resolving this matter and being permanently removed from this vehicle.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My 2024 Jeep Wagoneer L with the 3.0L Hurricane engine began experiencing drivability and warning-light failures at very low mileage and within the first year of ownership. The vehicle was purchased new in October 2024 and experienced its first major drivability/towing event at approximately 10,372 miles. Over the following months, the vehicle experienced repeated check engine light events, shaking, sputtering, hard starting, loss of throttle responsiveness, drivetrain hesitation, and multiple towing incidents despite repeated dealership repair attempts. The most severe safety event occurred in May 2026 at approximately 18,850 miles while traveling on the interstate with my family and young children. Prior to this event, a Florida Jeep dealership documented diagnostic codes P21A0 (Cylinder 5 Air/Fuel Ratio Imbalance) and P0430 (Catalyst System Efficiency Below Threshold) and specifically documented in writing that “the #5 fuel injector is causing the fault” and likely damaged the catalytic converter. Despite this, we were advised the vehicle should be safe to drive home. While driving on the highway the following day, the check engine light began flashing and audibly beeping continuously, the vehicle began shaking aggressively, and acceleration responsiveness deteriorated significantly while traveling at highway speeds. We were forced to immediately exit the highway and abandon the vehicle at a Jeep dealership in Georgia due to safety concerns and fear the vehicle could become unresponsive in traffic. The vehicle has been inspected multiple times by authorized Jeep dealerships in South Carolina, Florida, and Georgia. Earlier repair attempts attributed the issues to software/update-related causes. The Georgia dealership later replaced the catalytic converter but did not directly address the injector-related concern because the condition was not actively reproducible during their inspection despite the prior dealership’s written findings.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle was driven for 5 minutes before alerting that it was overheating. While attempting to pull into a safe location off of a main road, the vehicle would not allow me to accelerate. This left our family stranded in the turn lane. I was unable to restart the engine or shift into drive.

Reported

May 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I am filing this complaint because this vehicle has had multiple intermittent safety-related electrical/software and driver-assistance problems, and the vehicle is available for inspection upon request. On multiple occasions, the vehicle has powered on but would not shift out of Park into Drive. The most recent time, I was leaving work and the vehicle would not let me shift into Drive. I was stuck there for about two hours and had to call for a tow. When the tow truck arrived, the vehicle suddenly allowed me to shift into Drive again and I was able to drive home. This is very concerning because the vehicle can leave someone stranded without warning. The vehicle has also falsely detected hazards or forward-collision situations several times while driving, even though there was no nearby vehicle, pedestrian, object, or anything else that should have triggered a warning. On multiple occasions, the vehicle has abruptly applied automatic emergency braking and slammed on the brakes for no apparent reason while traveling at 30-50 MPH. I am very concerned this could cause a crash, especially if another vehicle is behind me. The vehicle has also had charging and range display problems on multiple occasions. For example, last week it was charged to about 80% and then driven about 50 miles, but the displayed range/state of charge did not properly decrease or update until the vehicle was turned off and restarted about an hour later. These issues have continued despite prior dealer updates and recall work. The manufacturer has been notified, and the vehicle is being brought back to an authorized dealer for inspection. I do not know yet whether the dealer or manufacturer has been able to reproduce or confirm the problems. The issues appear to involve the electrical/software systems, shift/park function, battery/range display, forward collision warning, and automatic emergency braking systems.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that while driving approximately 35 MPH, the vehicle unintendedly shut off. The vehicle failed to immediately restart. After restarting the vehicle, the vehicle operated normally for a short while before erroneously shutting off a second time. The contact stated that during the failure, another vehicle almost crashed into the rear of the vehicle, and the vehicle failed to immediately restart. Additionally, while operating the vehicle, the instrument cluster malfunctioned and started pixelating, making the screen unreadable. During the failure, the contact was unable to view the safety information, and the lane departure feature was inoperable. The vehicle was later towed to the local dealer. The cause of the failures was not yet determined. The manufacturer was notified of the failure. The failure mileage was 35,000. The VIN was not available.

Reported

Apr 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The thermostat failed causing the vehicle to go into a reduced power mode while climbing a hill with a trailer. The dealer has a technical service bulletin for this issue but the overheating can call engine damage or an accident when the vehicle has reduced power. There were no warnings on the cluster until the car was already in a protection mode and power had been reduced. The cluster coolant temperature gauge is slow to respond and not accurate.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

This vehicle engine overheated. Leading up to the engine overheating event, there was an instance where the vehicle was driven for a mile or two and the air conditioning seemed to not be cooling. The vehicle was turned off for a few hours and restarted and the air conditioning appeared to work. However, the next day, the engine overheated. All repairs associated with this event were completed under warranty at no cost to the customer however, this is the 2nd Wagoneer we own and the other one had similar issues.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

NHTSA ODI COMPLAINT UPDATE — #XXX 2024 Jeep Grand Wagoneer L | VIN: [XXX] Date of Update: April 15, 2026 Current Odometer: 94,896 miles This is a formal update to my previously filed NHTSA complaint (ODI #XXX) to document new evidence, continued defect progression, dealer misconduct, and retaliatory conduct by an authorized Stellantis dealer following my complaint filing. DEFECT ORIGIN — 325 MILES FROM PURCHASE Stelantis’s own connected vehicle service history app confirms the electrical system defect was present from near-delivery. The complete documented service history for electrical system inspections is as follows: • February 19, 2025 — 325 miles — West Herr CDJR Orchard Park, NY — Electrical system inspection • February 24, 2025 — 326 miles — West Herr CDJR Orchard Park, NY — Electrical system inspection • March 11, 2025 — 357 miles — West Herr CDJR Orchard Park, NY — Inspect electrical system, vehicle inspections • March 21, 2025 — 779 miles — West Herr CDJR Lockport, NY — Vehicle inspection, electrical system • April 1, 2025 — 3,297 miles — West Herr CDJR Lockport, NY — Electrical system, vehicle inspection • July 16, 2025 — 32,830 miles — Dave Warren CDJR Jamestown, NY — Electrical system • July 23, 2025 — 33,406 miles — Dave Warren CDJR Jamestown, NY — Electrical system x2 • October 14, 2025 — 55,702 miles — Dave Warren CDJR — Diagnostic system test This vehicle required electrical system inspection at 325 miles — within weeks of purchase. The root cause water intrusion defect has never been identified, sealed, or permanently repaired across more than a dozen dealer visits spanning 18 months. DEFECT PROGRESSION — SUMMARY • Water intrusion on left side of vehicle destroyed: LED driver module #68590086AD, wiring harness connector (NEVER REPLACED), original battery, Uconnect/TBM module, BCM • Vehicle died mid-route with medical passengers on board — March 23, 2026 • New headlight assembly installed April 3, 2026 — moisture visible INSIDE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle: 2024 Jeep Wagoneer (Base Model) The vehicle has experienced ongoing and progressively worsening engine performance failures, specifically involving unstable RPM behavior and loss of power during idle and re-acceleration from idle. These defects have been present on multiple occasions and occur under normal operating conditions. While stopped at traffic signals or intersections, the vehicle frequently exhibits sudden and erratic RPM fluctuations, followed by a sharp drop in engine speed resulting in complete engine shutdown. These shutdown events have occurred both while the vehicle is in Park and while actively positioned in traffic, creating a hazardous condition. In several instances, the engine stalled unexpectedly while the vehicle was stopped at a red light, requiring an immediate restart in an active traffic environment. In addition, when transitioning from an idle state to acceleration, the vehicle has demonstrated abrupt surging and jerking behavior, causing sudden forward movement. This creates a significant risk of unintended acceleration and near-collision events, particularly in congested traffic conditions or when stopped closely behind another vehicle. The vehicle was presented to an authorized Jeep dealership for inspection. The dealership advised that no diagnostic fault codes were present and no defect could be identified. However, during the dealer’s evaluation, the vehicle did stall while being allowed to roll into the service bay in an idle state, directly corroborating the reported condition. Despite this occurrence, no corrective repair was made, and the vehicle was returned without resolution. The frequency and severity of these symptoms have increased over time, resulting in a vehicle that is unreliable and unsafe to operate. The continued occurrence of engine shutdowns and erratic acceleration behavior presents a clear and ongoing safety risk to the driver, passengers, and surrounding motorists.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

What happened? We own a 2025 Jeep Wagoneer S (EV). Since delivery, the software has been unpredictable and dangerous. On day one (18 miles), delivery was delayed for a frunk latch failure requiring a total factory computer reset. The most terrifying event was when the brake and gas pedals "swapped" actions while my husband was driving our three sons. The car sped up when braking and stopped when hitting the gas. The vehicle has also "bricked" (lost all propulsion) twice in traffic with zero warning, nearly causing collisions. Charging fails frequently; it once sat for 12 hours with zero charge gained despite "green" indicators. We deal with constant "ghost" issues: the car jolts unexpectedly, the "Creep" setting glitches (causing it to roll into traffic or roll backward on hills), and the parking brake slams on by itself while reversing. Recently, the backup camera went black while backing out, and sensors beeped at phantom objects. The power trunk even closed on its own, nearly hitting my head. Other failures include McIntosh audio failure, door lock malfunctions, and Uconnect/Wi-Fi errors. Safety Risk: Our family is at constant risk. Between pedals malfunctioning, dying in traffic, and unpredictable movement, this EV is a major hazard to us and other drivers. Dealer/Technical Info: Prestige Jeep has seen the car 8+ times, once for 45 consecutive days. Dealers often "cannot duplicate" because glitches clear on restart, but they return. These symptoms align with STAR Case S2508000058 (unintended torque) and TSB 08-077-25 (IDCM/electrical shutdowns). Components are available for inspection. Warnings: Symptoms began at 18 miles. We frequently see a "Red Wrench," "Red Turtle" (Limited Speed), and "Service Park Brake" messages. Frequent software failures make this vehicle unsafe for the road.

Reported

Apr 2026

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

This situation is similar to the recent Palisade SUV recall: The seat folding system operates when the button is pressed, even if the seat is occupied. The system does not detect the presence of a seated passenger and allows the seat to fold in both 2nd and 3rd rows. The system lacks sufficient anti-pinch protection. The motor does not stop when encountering resistance, such as a person, child, or pet, and continues folding despite obstruction. I am in the process of making the complaint with the Jeep Customer Support which directed me to Jeep local dealership to do the investigation. The inspection is not performed yet.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While maneuvering at low speed into my garage, the vehicle accelerated forward beyond my intended input and in a manner inconsistent with a controlled parking maneuver. This resulted in famage to the front end of the vehicle, a tool bench containing equipment and the wall of the garage (interior and exterior).

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash

EV stalled, would not turn off or on, refusing to go into gear (Park, Drive, Reverse or Neutral) and the emergency brake automatically engaged. Foot pedals were unresponsive and wheels locked. Pedestrian safety chime played continuously even though the vehicle was not in gear. Park and Drive did not light up on the gear indicator and all options glowed red. Various error codes displayed one after the other on the driver's information screen. Vehicle had to be towed on a flatbed. Vehicle remained in that condition for at least four days. Attempts to reset the vehicle using door locking and key removal and also disconnecting the negative terminal on the 12v battery were unsuccessful. The vehicle would not turn off or on and would not go into gear. The vehicle was towed to a dealership where it still cannot turn off.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle accelerated after foot removed from pedal causing the vehicle to strike the inside of garage wall.s

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash

2024 Jeep Grand Wagoneer L Obsidian. Water intrudes into the left headlight assembly through a defective seal, destroying the LED driver module (OEM part #68590086AD) and burning the internal wiring harness connector. This has caused: (1) complete headlight failure while driving in winter conditions with passengers; (2) sudden loss of engine power while in operation; (3) battery failure with standing water found under the battery on the left side; (4) Uconnect/radio/antenna/telematics failure (case open since 30,000 miles, unresolved). All failures traced to the same left-side water ingress point. Jeep Case [XXXX] and Wagoneer Connect Case #[XXXX] both open and unresolved for 18+ months. Vehicle used for licensed medical patient transportation. Multiple roadside assistance calls. Total losses approximately $10,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a serious and unresolved safety defect involving a 2024 Jeep Wagoneer Series II 4x4 (VIN: [XXX] ) with approximately 34,000 miles. The vehicle has experienced repeated power steering warnings and functionality issues, and on multiple occasions (approximately three incidents) has unexpectedly shifted itself into park while actively driving. These incidents have occurred since Fall 2025 and continued in January 2026 and now March 2026, demonstrating the issue is ongoing and recurring. The vehicle was in the dealership for over three weeks between January and February 2026, at which time a repair was confirmed before the most recent occurrence. Despite ongoing repairs, the issue has not been resolved and no permanent repair path has been identified. The vehicle is currently back at the dealership with no confirmed resolution. The most recent incident occurred on 3/18 when the vehicle shifted into park while in motion, requiring a restart in the roadway. Shortly after arriving at my destination, the battery died and the vehicle became inoperable and required towing. The combination of electrical issues, including power steering warnings and a dead battery, along with the vehicle unexpectedly shifting into park, creates a significant and unpredictable loss of drivability and presents a serious safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

When driving, I attempted to adjust the sun visor and the part of the visor that goes into the roof broke causing the visor to fall into my field of vision. The visor then wouldn’t stay put in either direction and just continued to hang down in the field of vision of the driver.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Jeep Wagoneer. The contact stated that the battery was constantly drained. The vehicle was taken to the same dealer several times for service; however, the dealer was unable to determine the cause of the failure. The dealer believed that the failure was caused by the key fob. The contact stated that the auxiliary battery was replaced; however, the failure reoccurred. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 145,000.

Reported

Mar 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

On multiple occasions my vehicle has not recognized the key fob when I have been at the vehicle. I have actually been standing by it trying to open the door and it would not respond. Even if I was holding the key fob in my hand next to the door it would not respond. I would have to manually push the unlock button on the fob to be able to enter. This has caused me personal safety concerns when in unfavorable situations and I could not immediately gain access to the interior of my vehicle. The memor seat and easy exit functions have repeatedly failed to operate as they should causing me to be out of position when driving requiring manual resetting of the position. The heads up display consistently shows the incorrect speed limit. Google Maps and Carplay intermittently become disconnected while I am driving creating a safety hazard when I am using Google Maps guidance. The date below is simply the most recent time these happened. Again, these have happened repeatedly over the period of ownership.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Over the last month, twice this has happened. When I turn, either direction it feels like the back wheels lock up. Rub. Drag. Took it to the dealer, and they can't get it to replicate the issue.. something is clearly wrong. Google states alot of 2022-2024 wagoneer have documented similar issues. It does NOT consistently happen. But it happened twice since end of January. Matter of fact, since I had it serviced last

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I purchased car less than 24 hours ago. Service engine light is on. Dealership ran code and say it wasn't diagnosing a problem. And engine light went off. Drove for 3 hours and then engine light came back on. When I drove the car today, I came to a stop at a stoplight and when I went to go the car would not go. Looked down and my car had been gone into emergency parking. This issue was NOT disclosed to me when I purchased the car.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Jeep Wagoneer. The contact stated while driving at an undisclosed speed, there was a loud whistling and vibrating sound coming from the door. The contact received notification of NHTSA Campaign Number: 25V593000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was determined that the door trim had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 29,427.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

This is the 3rd time the Jeep Wagooner has "bricked up." The vehicle will shut off without notice and lose all power, the emergency brake comes on and stops vehicle abruptly. This poses safety risk to driver passengers and surrounding vehicles. The car will not be able to be restarted for 30 secs. Once car is restarted, dash lights flash everywhere and car loses power steering. This happen 1st time 2 weeks after I bought a brand new 2024 Jeep Wagoneer. I took it to dealer and they told me it was defective battery. They replaced battery, it has now done it two more times. I took it to dealer again and they once again claim it was defective battery again. 2 defective batteries in 18 mos of new car? There is something else going on w/electrical system in this car that drains batteries and abruptly shuts off vehicle.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Late last year I reported that while towing a trailer, the dash indicated that the trailer had disconnected from the trailer as looking back I noticed the lights were off when the vehicle lights were on. Before I could pull over to check the connection, the lights turned back on and the warning light extinguished. This happened 3 times when towing the trailer that day. The dealership "reprogrammed" the module and said it was good. But after the latest recall for the Wagoneer, having it recalled, I wanted to notify someone about the potential for expanding the vehicles included in the recall.

Reported

Feb 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

While firing on the highway in the middle lane my car lost all power as soon as an Engine overheating light came on. This almost caused a larger pile up as cars starting swerving all over the highway to avoid my vehicle. I was able to safely coast to the shoulder without being hurt. After getting it looked at I was told my vehicle had a faulty thermostat yet by 2024 wagoneers VIN was not included in the batch they had put out.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions.The issue has occurred on more than one occasion. The first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, indicating the underlying problem was not corrected. When the loss of power occurs, the vehicle does not respond to acceleration input and behaves as though propulsion is cut off completely. This happens suddenly and without warning while driving.This condition creates a dangerous situation, particularly when driving in traffic or at speed as was the case on 12/4/25 when driving 70 mph on the freeway, the second time the issue occurred for us. The car was immediately brought to the dealership on 12/4/2025 and remains there today. On the first occurrence the dealership attributed it to low battery charge and replaced both batteries. The dealership has performed inspections and diagnostics including:Battery testing and replacement,Wiring and harness inspections,Software updates to vehicle control modules,Extended road testing.Despite these efforts:The issue has not been permanently resolved,The dealership has stated the concern could not be duplicated,The dealership has indicated that fault codes were not always present. A STAR case has been opened, Jeep Customer Care has been contacted regarding this issue, and a field technician has been requested to come to the dealership to assess the vehicle. Despite repeated service visits I am submitting this complaint to report a recurring, intermittent loss-of-power condition that may not consistently trigger diagnostic fault codes but poses a serious safety risk for the car occupants and other drivers on the road surrounding this vehicle.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.

Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: An unfastened seat belt may increase the risk of injury to occupants during a crash.

Remedy: Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.

Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.