2023 Jeep Wagoneer

Car will shudder and shut off while slowing down. The control panel will change to saying "Push start button to run." This has happened 50+ times, including while in slower traffic on the Interstate. It is very dangerous because I am stopped suddenly in traffic and have to restart the car and put it back in gear in order to move. Car has also started and run, but the control panel remains in the "push button to start" mode while driving, so none of the control panel is available. This is dangerous because I have no idea what my speed is.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

While driving at low speed, the vehicle suddenly shut down completely without any warning. The engine lost power while I was cruising, causing the vehicle to stop responding. On separate occasions, the vehicle has also shut off while idling. This condition creates a serious safety concern because the vehicle can stall unexpectedly in traffic, increasing the risk of a collision. The issue has occurred multiple times and appears to be happening everytime i drive the vehicle. It started nov of 2025 up to now dealership cannot fix the problem.

Reported

Jul 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

My 2023 Jeep Grand Wagoneer has experienced repeated safety-related defects involving the body, electrical, and powertrain systems despite 6 warranty repair visits. The vehicle has been out of service 72 cumulative days, and the current repair still ongoing. Before the most serious incident, the vehicle had already been returned to authorized Jeep dealerships multiple times for liftgate malfunctions. The liftgate repeatedly failed to open, failed to close properly, and exhibited intermittent malfunctions. These defects were repeatedly reproduced and confirmed by the dealer, and Wagoneer engineering was consulted to diagnose and repair the vehicle. The defects have not been permanently corrected. While driving on a multi-lane roadway with my children seated in the 3rd row, the rear liftgate suddenly opened without any warning light/message/alert/beep. This was the 1st time it had opened while driving. Personal belongings were ejected across 3 lanes of traffic, creating a risk of striking other vehicles or causing another driver to swerve or crash. My husband had to enter multiple lanes of traffic to retrieve our belongings before they were struck, creating an additional safety hazard, leaving us sitting in traffic in the vehicle. To my knowledge, the vehicle should not have permitted normal operation if the liftgate was not securely latched. Instead, the liftgate opened while the vehicle was in motion without any indication to the driver, eliminating any opportunity to react or prevent the incident. The vehicle has also experienced repeated lurching/harsh clunking when shifting into gear, and unexpected lurching/hard shifting and when on hills. Numerous warning lights, messages, and check engine lights have occurred since approx. 300 miles and have been dealer verified. Due to these defects remaining unresolved despite repeated repair attempts, I do not believe this vehicle can be operated safely. I am scared for my teen drivers and pedestrians in this vehicle.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle: 2023 Jeep Wagoneer Mileage at time of incident: 43,400 miles Component: Engine Cooling System / Thermostat Incident Description: This vehicle has experienced two separate thermostat failures since purchase. The first failure occurred the day after I purchased the vehicle, in April 2024, at only 104 miles. This time the vehicle overheated /stall pattern even after confirming coolant was at a sufficient level. The second failure occurred on Monday, June 22, 2026, at 43,400 miles. While driving with my wife, son, and son's friend as passengers, the temperature warning indicator activated, signaling an engine overheating condition. Shortly after, the engine lost power and stalled completely while the vehicle was in the middle of a busy intersection. With the engine off, I had no power assist for steering or braking, which made it extremely difficult to maneuver the vehicle out of the path of oncoming traffic. My family and I were nearly struck by other vehicles while attempting to get the disabled Wagoneer clear of the intersection. The recurrence of this failure at relatively low mileage (43,400 miles on a 2023 model) indicates a potential design or manufacturing defect in the cooling system, not an isolated incident. The second failure resulted in a complete loss of engine power in active traffic, creating an immediate safety hazard to my passengers and to other drivers on the road. Repair history: Failure #1: April 2024, 104 miles Failure #2: June 22, 2026, 43,400 miles Cost of most recent repair: Approximately $2,000

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle will severely vibrate when traveling 60mph or higher. Faster speeds increase the vibration intensity. I used a vibration meter on the steering wheel and drove on a smooth highway. Multiple tests/results were all similar, the vibration meter would register up to 10.3 and avg in the mid 4s and 5s. A 5.8 equates to a Level VI Strong Earthquake on the Mercalli Intensity Scale. The vibration is so violent the steering wheel shakes uncontrollably causing a strong fear of losing control. We live in rural Nevada with open desert and spotty cell service for most of the drive from Pahrump NV to Las Vegas. We were afraid to drive the vehicle due to the handling issues, that something happening in the middle of nowhere. Jeep customer support denied, obstructed and overall refused to help. Was assigned to several agents and supervisors and after filing the initial report, message requests were rarely returned. I was ultimately told by Customer Care, “it was my problem not Jeeps”. The first dealership I went to refused to look at the car unless I paid them for unnecessary work I then went back to Jeep Only in Las Vegas (where I purchased vehicle) and they quickly acknowledged the severe vibration issue was a common problem and they have serviced this problem on many other Wagoneer’s in the past. I worked with Evan the Service Advisor and Tigh Pesicka the Service Manager and they assured me the problem was with Jeep’s paring of the Bridgestone Dueler H/L Alenza tire and the Wagoneer. The Bridgestone was a passenger tire and the Wagoneer due to its weight needed light truck rated tires. Evan at Jeep Only recommended the Continental Terrain Contact A/T tires, I purchased them and it lessened the severity of the vibration. The dealership failed to get Jeep to cover the new tire, so they said I will have to pay for them and sue Jeep for reimbursement. A quick search you will find many examples of Wagoneer Owners with the same issue.

Reported

Jun 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While driving on the interstate, attempted to move the driver’s side sun visor to block sunlight from coming in driver’s side window. The sun visor became dislodged from the ceiling and was dangling by the wires that go to the lighted mirror. Was unsuccessful at simply restoring it to its correct position. Had to hold the sun visor by hand until I could pull off the road. After searching this problem online, I found that this is a common failure because of a known, and for some reason not recalled yet, defect in the design of the sun visor pivot point. In my opinion this is a serious safety issue and should be recalled to get this problem for all of these cars resolved.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

2023 L series II Wagoneer 84,444 miles full bench 2nd and 3rd row - My family was travelling in the car and the second row driver side seat unlatched and forcefully slammed my daughter into the back of the driver seat. No aggressive driving and no warning lights on the dash. The car dinged then slammed my daughter's face into the back of the driver seat. Caused swelling and a black eye on the left side. Also caused a spinal injury on the C2 and C3 joint that we are still getting information on the issue. I am submitting this in hopes that this does not happen to someone else's family like it did mine. My family of 4 and 3 kids that are family friends. The event took place on 6-11 and I am writing this report on 6-12. No inspection has been done on the car due to still being at the hospital consulting a specialist on the spinal issue.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

1 injuries

I submitted an issue last week for the vehicle putting itself in park while driving and loss of brakes while driving. I brought the car to an authorized dealer and they told me they fixed the issue. It is now happening again. This is a major safety concern!

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a catastrophic engine failure on a 2023 Jeep Wagoneer (VIN: [XXX] ) that occurred within 163 miles of consumer delivery, suggesting a latent manufacturing defect present at the time of sale. The vehicle was delivered February 13, 2026 at approximately 29,750 miles. Engine noise was noted the same evening. By March 10, 2026, the vehicle was grounded at Farris Motor Company [XXX] ) at 29,913 miles — 163 miles after delivery. The vehicle remains inoperable after 60+ days. Stellantis STAR Case #XXX documents the following confirmed failures: collapsed lifters, failed camshaft, damaged rockers, and scored cylinder walls. Technician notes in the official STAR Case record state the engine oil contained metal contamination so severe it "looked like paint." Borescope imaging confirmed scoring on cylinder walls. Stellantis has thus far refused to authorize a full engine replacement, instead directing the servicing dealer to replace only individually identified failed components — despite the fact that metal contamination of this severity compromises the entire lubrication circuit, including both turbochargers. The servicing dealer (Farris Motor Company) has independently advocated to Stellantis for full engine replacement and agrees the partial repair is insufficient. I am reporting this failure to NHTSA to document the defect pattern and request investigation into whether other 2023 Wagoneer vehicles with the 3.0L Hurricane engine may be experiencing similar latent valvetrain failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

On February 13, 2026, ALM [XXX] [XXX] ) sold me a 2023 Jeep Wagoneer (VIN: [XXX] ) with Federal Safety Recall 88C (NHTSA Campaign 25V-642 — rear quarter window trim detachment, road hazard risk) open and unrepaired at the time of sale. This recall was not disclosed to me during the sale process, which was conducted remotely. I discovered the open recall only after taking delivery of the vehicle. Owner notification letters for Recall 88C were mailed beginning February 19, 2026 — six days after my purchase. ALM CDJR had knowledge of this recall prior to sale and chose not to disclose it or complete the repair before delivery. The recall has since been completed by a different dealer (Farris Motor Company, Jefferson City, TN). However, ALM CDJR's sale of a vehicle with a known open federal safety recall without disclosure is a dealer compliance violation I am formally reporting to NHTSA. I have filed supporting complaints with the Georgia Attorney General's Consumer Protection Division and have documentation of this transaction on file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Several times, the car put itself into park while driving. Two times, the brakes failed while driving. The brake was pushed all the way to the ground, but the car would not stop.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

I was at a stoplight, waiting to making a U-turn. The light turned green release the brake and went to hit the gas. The entire vehicle shut off. I lost all power and had to restart the vehicle in the middle of the intersection with vehicles behind me. It took at least 30 seconds and I ended up having to wait a cycle on the light because I couldn’t go at the time. Once I got the car back on, I lost power steering and my check engine light came on. I was able to make it to parking lot. Once I got there, I parked in the parking space the vehicle did the automatic shut off to conserve energy once I parked I press the button to shut that feature off when I did it the vehicle shut off again. I lost power to everything and had to restart the engine. This has happened multiple times as I believe it’s related to the electrical system and the automatic shut off. I’ve also had multiple other issues with the vehicle in the electrical system. The most recent being that pulling out of a parking lot onto the highway my vehicle would not shift gears, and I had to pull over to the side of the road as I could not get out of first gear. It ended up being the electrical components of the transmission. At the time of the incident listed above, I had just picked up the vehicle from having this issue replaced and had it for less than six hours when this other issue happened. We bought this vehicle used with roughly 58,000 on March 17, 2026, I’ve owned it for just over two months and in those two months it’s been in the shop more than we’ve been able to drive it due to a series of electrical incidents that causes the check engine light to go on or the vehicle to shut off.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

My 2023 Jeep Wagoneer experienced a catastrophic panoramic sunroof failure while parked and unattended. The vehicle had been driven normally earlier that day with no known impact or debris strike, and I have footage from before arriving showing the roof intact. The vehicle was parked in a school parking lot for approximately 2.5 hours, and when I returned, the panoramic roof glass had spontaneously shattered. No impact event was witnessed, and there was no known object strike to the vehicle. The dealership determined the damage was caused by outside influence; however, no specific impact point or evidence of an object strike has been identified to us. Because the glass shattered unexpectedly while the vehicle was stationary, we are concerned this may represent a spontaneous tempered-glass failure and a potential safety defect.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The front seat has air bags in it for massage and adjustment features. These airbags expand and cant be adjusted down pushing you into the sterering making it unsafe to drive. I took my 2023 Jeep Grand Wagoneer to the dealer on 4-7-26 and the part that failed is 68608275AB. Thisa part is on national back order. The vehicle is very difficult to drive with the seat in this condition. We are still wiating for this part however we must to continue to drive this unsafe vehicle that had a price tag of $112k. I spoje with the Mfr and they had no help except to email me weekly for a parts update. There are no warning lights when this happens.

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

the gauge cluster and heads up display does not activate vehicle starts and drives but there is no speedometer no tach etc

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 JEEP Wagoneer. The contact stated that while towing, the vehicle experienced a serious and recurring safety failure where the trailer lights would function for approximately five minutes before a portion of them would blackout. This failure renders towing unsafe and illegal, as it compromises visibility and traffic law compliance. The contact referenced NHTSA Campaign Number: 26E006000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM) however, the VIN was not included in the recall due to the vehicle not being within the 2024-2025 range listed on the recall notice. The vehicle was taken to the dealer on three separate occasions for the same failure. During the first visit, the dealer stated the issue was with the trailers; however, the contact paid for independent inspections that confirmed both trailers were in proper working order. During the second visit, the dealer performed a software update, but the failure persisted. During the third visit, the dealer diagnosed the issue as a known manufacturer software defect with no current resolution available. The vehicle was not repaired, due to no other options of repair besides a recall. The manufacturer has been notified of the failure. The failure mileage was 25,335.

Reported

May 2026

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

I scheduled an appointment Genes Chrysler Jeep Dodge RAM service department in Fairbanks, AK on February 13, 2026 to perform all recalls on my vehicle. This appointment was made almost a month out to ensure I had the day off to be able to drop off my vehicle and have them keep it for the remainder of the day. The service department informed me before closing time around 1700 that my vehicle was ready for pick up. In the next few weeks, I was still receiving recall information in the mail. I called Genes again and spoke with a representative who checked the system for me and she assured me that recalls were completed but it takes time for the system to update. I took her word for it. My vehicle is currently in service at Genes now for other issues and I called Stellantis to open a case for the delays. Per their regulation, when a member calls, they let them know what recalls is still against their vehicle, they assured me that my recalls was still open. I wrote an email to Genes manager requesting to answer me via email as proof that recalls were performed on my vehicle, but he did not address my question to this day. I have attached the receipt of the workorder on Feb 13 that states recalls were performed on my vehicle. I am also attaching the email traffic from Genes regarding my follow up question. There are other correspondence in this email, but I have highlighted my email that I sent on May 4th and attached the PDF with the email.

Reported

May 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle started up on its own and continued to run. Key fob was laying on a night stand. No messages were displayed in car. I was able to turn it off.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

It seems that when the outside temperature is very warm/hot, when turning the car on or when idling at a traffic light or driving at very low speeds, on occasion the car will abruptly and without warning, shift itself into Park and the emergency brake activates. I took the vehicle in for repair on 10/23/25 and was told there was a "thermostat internal failure" and that the "thermostat assembly" was replaced. I was just recently traveling in Florida ( reside in NY) and the exact same problems occurred with my vehicle which I can only assume was due to the warmer temperatures that my vehicle has not been exposed to since the last repair as I reside in New York. I feel it should be worth mentioning that when turning OFF the auto start/stop button, the problems occurred less frequently but STILL happened on occasion. I've also had 3 other times when the "check engine" light came on. I was told that the first 2 were related to software updates with the transmission. On the other occasion, a "valve body" was replaced. I'm unsure if any of these were related. I've also had to replace the auxiliary battery but I don't think that's related so I didn't upload that file. Although I'm taking the vehicle to be repaired today, I took it in on 04/14/26 because the check engine light came on while in Florida when the car shifted itself into Park and the Emergency Brake was activated. The check engine light almost never comes on when this happens which I was told makes it difficult to diagnose issues. I didn't know how long this info is stored so I took the vehicle in upon returning to NY and was given a Summary Report after they hooked up a scanner. I couldn't get an appointment until today

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

This vehicle has had 2 incidents where the engine overheated. In both instances, the thermostat has been replaced under warranty. Due to this most recent overheating event, the repairs were over $1750 excluding the portion of repairs under warranty. There were no warnings before the engine overheated, and the vehicle was being driven on the freeway at appropriate speeds. This is not the first time this vehicle has overheated.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The foam in the head ready broke

Reported

Apr 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While driving the breaks faultered and I had to slam on the break. I had to press all the way down on the break pedal to slow down or stop. Also when stopped at a light the car turns off and puts itself in park. I had to turn the car off and back on again to fix it. My safety and the safety of others was at risk due to chance of a significant car crash due to faulty break system. I had a near miss accident due to this reason. I will be calling the car dealership to tow the car to have it inspected. The ABS light came on as well as check engine light. Service power steering light also came on.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

- Comfort Control Module (CCM) for driver's seat and passenger seat. - Malfunction/failure of CCM caused seat lumbar/bolsters to automatically overinflate beyond maximum with no response from seat controls. - On or about 11/07/25, passenger seat back lumbar automatically overinflated beyond maximum, while passenger was seated, causing passenger to be pushed forward against seat belt. Overinflation caused seat back panel to bulge out as well. Seat would not respond to controls to deflate lumbar. Pulled vehicle over so passenger could unbuckle and seat themselves in rear seat. Immediately inspected by local dealer/service center on 11/10/25. CCM was replaced under warranty (34,453/36,000 miles) and have not experienced issue since. - On 02/17/26, driver seat back thigh bolsters automatically inflated beyond maximum while driver was seated, causing driver to shift in seat due to bolster digging into hip and thigh. Overinflation caused clip securing seat cover to cushion/frame to become detached as well. Seat would not respond to controls to deflate lumbar. Other seat controls began inflate/deflate automatically. Immediately inspected by local dealer/service center on 02/19/26 and was told module needed replacement outside of warranty (42,000/36,000 miles) to the cost of $1,573.83.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a few days. On 2/7/26, I was driving and received an Error Message stating Max Engine Oil Level Exceeded. Immediate Service required. I returned it to the dealer to fix that issue. On 2/15/26, I noticed that my engine sounded louder than normal and by 2/16/26, the check engine light was on. On 2/18/26, I received an error message saying the engine temperature was too hot. I took it back to the dealership where it is today. I believe the wagoneers have faulty engines that need to be recalled.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally document a serious and extremely concerning safety incident that occurred on Wednesday, March 4, 2026 at approximately 12:06 PM while driving my 2024 Jeep Wagoneer, which currently has approximately 58,000 miles. While driving, multiple critical warning lights and system failure messages appeared simultaneously. I have attached photos documenting the warnings that occurred during the incident. Service Power Steering • ABS warning • Red steering wheel with exclamation mark • Check Engine Light • Collision / Auto Emergency Braking warning • Traction Control / Electronic Stability Control Warning • Forward Collision Warning / Automatic Emergency Braking Disabled During this event, the vehicle behavior became unpredictable and unsafe. Considering the failure of multiple safety systems at once, this created a situation that could have easily resulted in a serious accident. I am extremely shaken by the experience and thankful that my four children were not in the vehicle with me at the time. Unfortunately, this incident is part of a long list of issues I have experienced with this vehicle since purchasing it. These include: Persistent check engine light issues • Replacement of all third-row seatbelts due to defects • Oil valve replacement (Code P06D – Oil Pump Control Stuck High) • Multiple software updates • The vehicle shifting itself into park when coming to a stop, with the gear dial locking and requiring the vehicle to be fully shut off and restarted before it can be driven again • Driver window intermittently sticking • Replacement of the passenger seat massage system due to an air bladder malfunction • Vehicle jolting/jumping when coming to a stop Given the number of ongoing mechanical and electronic problems, I no longer feel confident that this vehicle is safe to drive. I purchased this vehicle specifically for the safety and reliability.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

On two occasions now, the car will start and all other electronic screens will turn on and be normal, but the driver screen behind the steering wheel does not. We can put the car in drive and it operates normal but the screen only shows the display to "press brake and push button to start" the button icon and odometer mileage. Everything else is blank. We have no way of knowing the speed/rpm/fuel/battery/etc. I have video of it while driving and and photo when parked. I am contacting the dealership but wanted to report my concern.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Our 2023 Jeep Wagoneer overheats (indicates excessive oil temperature and low oil pressure) repeatedly (~20 times since we've owned the vehicle) under normal freeway driving causing a safety issue by creating the need to rapidly slow and exit the roadway to prevent vehicle engine failure. The issue occurs during sustained freeway driving around 60-65 mph. The car feels like it is not properly shifting to the next gear and the RPM lingers around 3000rpm - 3500rpm. After a few minutes at this sustained RPM the engine temperature gauge slowly climbs until the overheating warning light comes on and it typically followed by a low oil pressure warning. We have taken the vehicle to a Jeep dealer twice. They have tried to replicate the issue and have not been able to. We suspect that they are not driving in long enough (30-40min) to be able to replicate the issue. They also say that they are not able to pull up any error codes from the vehicle from an ODB scanner. They say they can't diagnose the issue with out an error code and seam to be unwilling to explore the issue further. Most recently we've purchased our own ODB scanner to try to gather any error codes because the Jeep dealer doesn't seam to want to investigate further without us gathering error codes for them. Today we drove the car for about 45min on moderately hilly terrain at around 60mph and produced three separate overheating / low oil pressure error incidents while the ODB scanner was plugged in. The ODB did not indicate an error code on any of the three incidents. We are frustrated because Jeep and their dealers have left us in a situation where we have a dysfunctional vehicle and seam to be unwilling to take reasonable measures to resolve the problem.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

This complaint involves a 2023 Jeep Grand Wagoneer L Series III, a full-size luxury SUV. The vehicle has experienced repeated electrical and powertrain failures culminating in complete loss of propulsion. On 01/22/2026, while traveling approximately 45–50 mph, the vehicle abruptly shut down without warning. The engine lost power, dashboard displays went black, and multiple warning lights illuminated simultaneously. I was forced to steer to the shoulder while a trailing vehicle had to swerve off the roadway to avoid a collision. This was a near-miss event and represents a serious safety hazard involving sudden loss of motive power at highway speed. Prior to that event, the vehicle had already stalled at a traffic light and had exhibited repeated check engine warnings, low-voltage faults, and module communication errors. The servicing dealer documented multiple diagnostic trouble codes affecting the Body Control Module (BCM), Ignition System Control Module (ISCM), and Powertrain Control Module (PCM). Manufacturer technical service bulletin software updates were applied in attempts to correct the issue. Despite these interventions, the electrical instability persisted. On 02/12/2026, only days after an auxiliary battery replacement intended to address voltage concerns, the vehicle would not start and required towing to the dealership at my expense. Additional fault codes are currently under review. The vehicle is also subject to an open recall with no remedy available, and the power running board motor has failed with replacement parts unavailable. This pattern of electrical failure, sudden shutdown in motion, and inability to reliably start presents an ongoing and unacceptable safety risk to occupants and surrounding motorists. The vehicle is available for inspection and has been repeatedly evaluated by an authorized dealer.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I wes driving and the over heat light came on in pulled over and had car towed to dealer. The dealer pulled the report and they said I needed a new engine and that I drove 40 miles in limp mode. There was no lights or indicators that there was an issue until the car overheated in that time it was only drove 3 miles. They cannot pinpoint when the light would ha e turned on and now I am stuck with a broken engine that stelantis is refusing warranty coverage but the car failed to alert me there was an issue

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I am filing this complaint regarding my 2023 Jeep Wagoneer, which I have owned for approximately 1.5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel‑related issues more than five times. During these visits, the fuel pump was replaced, but the problems continued. The vehicle repeatedly triggered check‑engine lights related to the fuel system. At one point, the dealership bypassed or cleared the check‑engine indicator without resolving the underlying problem. After this, the vehicle began performing noticeably differently, including a significant drop in fuel efficiency—going from approximately 18 MPG to around 14 MPG. In addition to the fuel system defects, the vehicle has had persistent battery issues. The battery drains unexpectedly and frequently dies without warning. Even after replacing the battery, the new battery lasted only about three months before the same drainage problems began again. The vehicle will randomly shut down or stop functioning correctly until another battery replacement is performed. These issues raise serious concerns about the safety, reliability, and overall drivability of the vehicle. The repeated failures of both the fuel system and electrical/battery system pose potential safety hazards while driving and have made the vehicle unreliable for normal use. I am requesting that NHTSA review these recurring problems, as they appear to indicate systemic defects affecting vehicle performance and safety.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

A recall has been issued due to the quarter window on the vehicle may have been built with trim that may detach from the vehicle and may become a road hazard. FCA US is not fixing this repair in a timely manner and has placed a "stop sale" on the vehicle. As a result, this vehicle remains a hazard and is severely reducing the value of the vehicle. This is all caused by FCA US's failure make a simple repair to window trim on the vehicle.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Jeep Wagoneer. The contact received notification of NHTSA Campaign Number: 25V642000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was no longer driven due to safety concerns.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Blindspot indicator keeps turning on and off, distracting the driver. Have taken vehicle to dealer many times they say it can’t be fixed even though it was during Warranty. They say a jeep is aware, but no plan to fix.

Reported

Jan 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Repeated failures of electrical system of Wagoneer; vehicle towed to dealer who made some repairs, only for vehicle to fail again. Batteries fully replaced, issue got worse. Safety concern as vehicle will randomly not start even when traveling. Error messages with electrical shorts, failure of entertainment system.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My air conditioning first went out in 2024 in 105 degree weather with a 3 month old baby, the dealer found the issue and fixed it. Then it went out again recently in the same type of weather and now since I am out of my warranty they are trying to charge me for the same issue, this is definitely a hazard to my health and the health of my children being that the weather can’t afford anyone with no AC. Plus they are refusing to see this as a manufacturer issue, when obviously it is. So I am complaining because this is definitely an electrical issue that could lead to other problems and the manufacturer needs to take responsibility and issue the recall because I am not the only consumer experiencing these issues. The faulty AC could lead to a fire or other serious issues that possibly cause injuries to me or my children

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

An overheating engine causes the truck to shut down completely, block the power steering engine, and become undrivable. Electrical and harness assembly problems The dealership inspected the truck and attempted to repair it, but the same issues have recurred and are nearly causing an accident while driving on a highway.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Jeep Wagoneer. The contact stated that on several occasions, while driving at various speeds and continuing to accelerate, the RPM failed to respond as needed. Additionally, while slowing down the RPM failed to lower. The contact stated that the check engine warning light illuminated, or the message to check the user manual for proper oil and fuel usage was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that a system update was needed. The vehicle was repaired, but the failure reoccurred within several months. Additionally, the contact stated that while driving on several occasions at various speeds, the entire instrument cluster became inoperable, with the speedometer remaining at 0 MPH, or the message to "Depress Brake Pedal to Start Vehicle" was displayed. The vehicle was taken to the same dealer on several occasions, where it was diagnosed and determined that both batteries needed to be replaced. The vehicle was repaired, but the failure reoccurred within a month or two. The contact stated that on one occasion, the electrical cluster was replaced. The vehicle was repaired, but the failure reoccurred within a month. The manufacturer was notified of the failure. The failure mileage was unknown.

Reported

Dec 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Assessment of Ongoing Mechanical & Safety Issues – 2023 Jeep Grand Wagoneer To Whom It May Concern, I am providing a clear, factual assessment of the ongoing issues with my 2023 Jeep Grand Wagoneer, which I purchased for $108,000 and have owned for less than two years. During this time, I have experienced twelve separate mechanical and functional failures, several of which have rendered the vehicle undriveable for prolonged periods. Below is a summary of the major issues that continue to impact the reliability, safety, and usability of this vehicle. 1. Seat / Massage Mechanism Defect (Ongoing for Months) A malfunction in the seat massage system has created a large, hard protrusion in the driver’s seat. This defect has resulted in significant back pain, requiring both urgent care and follow-up medical evaluation. I have now been diagnosed with sciatica, which my physician has indicated is likely related to prolonged pressure and improper spinal support caused by the seat malfunction. Two dealerships have confirmed the issue and ordered the replacement part months ago, yet the part delivery has been repeatedly delayed, most recently to January 6, 2026. This has affected my ability to safely and comfortably operate the vehicle, and has now escalated into a documented medical issue. 2. Suspension Noise During Auto-Leveling The vehicle’s air suspension system produces extremely loud noises during auto-adjustments. This raises concerns regarding the safety and structural integrity of the suspension system. 3. Window Hinge Failure A window hinge has prematurely failed, requiring service intervention. This is not consistent with typical wear for a vehicle less than two years old. 4. Cruise Control Malfunction The cruise control system intermittently ceases functioning while driving. The only way to restore it is to turn the vehicle off and restart it, which presents a safety concern when traveling at highway speeds. This points to a possible electrical or

Reported

Dec 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Speedometer read zero while driving on the interstate and RPMs felt as if they were off. New electrical cluster and new battery by Jeep have already been replaced claiming it would resolve this issue.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

For the past five months, the vehicle has stalled nearly every other day, including while backing out of driveways or parking spaces and when slowing to stop. Each time, the engine suddenly shuts off without warning, the transmission automatically shifts into Park, and the emergency brake engages. An engine warning light appears with a “battery fault” message. The repeated engine shutdowns and automatic braking create a serious safety risk, particularly when backing into traffic or stopping at intersections. In several instances, the vehicle would not restart for several minutes, leaving it disabled in the roadway. The vehicle has been taken twice to the authorized Jeep dealership in Stonecrest, Georgia, but the service department was unable to reproduce or correct the issue. The problem persists, and the “battery fault” light continues to appear intermittently. Component or System: Engine and electrical system (battery and power management) Availability for Inspection: Vehicle available upon request

Reported

Nov 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The Wagoneer with 20,000 miles very suddenly started to overheat, then quickly redlined on the dash board. Car shut down at dark night intersection. Needed to be towed to dealer. Dealer diagnosed that the ENGINE needs to be replaced. WTF. Waiting for Jeep Claims rep to contact me. Case # 94698805. No word on ETA of replacement engine. Expecting a long term rental car. NOT HAPPY I'm financing at $800 per month car in shop for who knows how long. Dealer claims they have 2 other Wagoneers on the lot with same engine verdict. Is there a BUY BACK policy available? lol.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

My 2023 Jeep Wagoneer L has a serious defect. While making a normal adjustment to the rearview mirror, the entire mirror assembly broke off the windshield and pulled pieces of the glass with it. There was no impact, no accident, and no excessive force—this happened during a routine adjustment while parked. The mount clearly failed, not the driver. This leaves the mirror unusable, damages the windshield, and creates a safety hazard. I’ve since discovered that other Wagoneer owners are reporting the same issue. I’m requesting warranty or goodwill coverage for repair/replacement, as this is a factory defect in the mirror mount or adhesive, not typical glass damage.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle shuts off and puts itself in park at intersections while pulling across traffic. Multiple warning lights. 4x4 faults, power steering faults, auto start/stop faults etc. happened once just after I let off the brakes to start moving and lost power brakes

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle was bought June 2023, starting September 2023 we have had continual electrical problems. The blind spot warning system constantly activates and takes over. The automatic braking system randomly activates for no reason. The car will go into full braking and stop. This will happen at all speeds to include highway speeds. Now I am getting check engine lights and the code changes every time the light activates. When we take it to the dealership for service all we get is "we can't replicate the issue" and nothing is fixed. I ran a Car Fax and found that instead of coding the problem that it was brought in for, Jeep has coded it as maintenance inspection or electrical system checked. This is even when modules, radios or electrical systems have been replaced. I have a feeling that Jeep is coding this way to avoid recalls or to hide problems. I would think this constitutes fraud. My Jeep has serious electrical issues that Jeep will not address. I am stuck driving it as it is my only vehicle.

Reported

Nov 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Display has constant screen glitching

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

When starting the vehicle, the instrument panel cluster freezes on the start screen, eliminating the ability to see fuel level, speed, engine temperature. This has been reported to the dealership and examined by them. Although this was reported months ago, there has been no communication from the dealership. The dealer indicated that I am not alone in having this issue. Thankfully, it has always reset to date, but it is not safe to drive when in this configuration. There are no warnings before it happens. There is no pattern as to when it happens.

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

On October 20, 2025, at approximately 2:00 PM, while driving on the highway to pick up my children from school, the driver-side back cushion (airbag/cushion system) in my seat unexpectedly deployed or inflated with significant force, striking my back. The impact was strong enough to leave a visible mark, which I have documented with photographs. As a result, I experienced immediate back pain and was at serious risk of losing control of the vehicle due to the sudden and forceful nature of the incident. I immediately contacted my doctor’s office following the incident. My physician confirmed that the injury was consistent with trauma caused by the seat mechanism. I then contacted the dealership where I purchased the vehicle. I was instructed to drop off the vehicle and leave the keys in an envelope. On the morning of October 21, 2025, I received a text message from the dealership indicating an initial estimate of $117.65. I called the dealership to request a written report of their findings and to inquire whether there were any recalls or service bulletins related to this issue. I was informed that no recalls or service bulletins existed and that I would be required to pay for further evaluation. The dealership declined to take responsibility for the issue and also stated they could not provide a written report. As of this date, the vehicle remains at the dealership with no resolution, updates, or further communication provided. This is a serious safety concern that requires immediate attention and proper documentation.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

1 injuries

My sun visor falls down while I’m driving. It’s happened multiple times which can cause me to wreck or not see the road.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The car vibrates when it drives over 65-70 mph. Passengers feel car sick. Many Wagoneer drivers experience the same problem, but there is no remedy.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

At engine idle with vehicle parked or driving in heavy traffic, exhaust fumes are entering the passenger compartment. I am not aware of any apparent exhaust leak. The fumes seem to be entering by way of the fresh air intake. I have confirmed CO readings with 2 different detection devices. If the vehicle is moving the readings have been 3-96 ppm. If the vehicle remains stopped with engine running, readings have been +100 ppm. This is a life safety concern. My local dealer had a service appointment over 1 week out 10/22/25. I asked Stellantis to escalate the case and have a reference number. # 94485584 I have lost the use of my vehicle and have not received a closer service appointment.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.

Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Risk: A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, increasing the risk of injury.

Remedy: Dealers will inspect and reseat or replace the trim pieces as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 76A.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk: An unfastened seat belt may increase the risk of injury to occupants during a crash.

Remedy: Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.

Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.