2019 Hyundai Santa Fe

COMPLAINT SUMMARY: [XXX] / ENGINE THERMAL FIRE RISK / WARRANTY DECEPTION My 2019 Hyundai Santa Fe (2.4L GDI Engine) is experiencing severe powertrain degradation under the known Theta II engine defect class-action framework. On November 7, 2025, the vehicle logged a Permanent Diagnostic Trouble Code (DTC) P1326 via an independent scan, indicating catastrophic internal rod bearing wear. On XXX, the vehicle was brought to Hyundai of Milledgeville for safety recall verification. Instead of executing the mandatory corporate-directed Bearing Clearance Test (BCT) to replace the failing engine block, the service department committed technical campaign malpractice. The technician forced the 9C2 ECU Software Update directly over the locked mechanical fault to suppress the dashboard warning lights and alter the vehicle's ROM ID parameter limits. When caught via a photograph of their active GDS diagnostic tablet showing 7 historical system faults, the service manager provided a truncated printed report hiding Page 1 and omitting the critical P1326 powertrain code count to evade a warranty engine replacement. Due to these unmitigated delays, the vehicle has suffered severe consequential safety damage. The advanced engine degradation and oil consumption have flooded the exhaust system, melting the catalytic converter substrate and triggering a new DTC P042000 (Catalyst Efficiency) fault immediately after the dealer visit. The extreme engine vibrations have also damaged the transmission's torque converter clutch (DTC P074100). The dealership refused a service loaner and knowingly sent a disabled consumer and an elderly passenger away in an active, failing vehicle that presents a sudden stall-on-highway hazard and a severe thermal exhaust fire risk under extreme summer heat conditions. Hyundai Motor America Corporate has failed to provide emergency towing or alternative mobility accommodations despite a registered corporate case file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

My 2019 Hyundai Santa Fe 2.4L (VIN: [XXX]) is experiencing a severe safety defect involving rapid engine oil starvation. The vehicle recently failed an official oil consumption test conducted by Fred Beans Hyundai of Abington, where it was documented that the engine consumed 1 quart of oil in just 881 miles (PA Request #XXX). This vehicle is equipped with the Theta II engine, which currently has active warranty extensions (TXXC and TXXI) specifically covering connecting rod bearing failure. Despite the documented severe oil loss—which is the primary known cause of connecting rod bearing wear and sudden engine seizure—Hyundai Corporate (Case #XXX) is refusing to evaluate the vehicle under these warranties. They have improperly classified my claim as a denied "goodwill" request and are refusing to perform a connecting rod bearing clearance test to determine if the bearings have been damaged by this starvation. Because Hyundai refuses to perform the required diagnostic safety protocols, the vehicle must be driven in an oil-starved condition. This poses an imminent and severe safety risk of sudden engine seizure, stalling, and complete loss of motive power at highway speeds without warning, which could result in a catastrophic crash. The manufacturer is ignoring their own failure thresholds and putting driver safety at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

On March 04, 2026, I took my 2019 Hyundai Santa Fe to the local dealer for oil change service. As part of that service visit, they performed Hyundai recall 9C1 which was supposed to lower tailpipe emissions. The next morning, and ever since, my vehicle ran differently. The engine had several 1000rpm surges and was sluggish at other times. This behavior has continued. Particularly when I first start out in the morning and the engine is cold. Never after the engine is warmed up. A visit to the Hyundai forum shows a growing list of other Hyundai owners who are experiencing the same issues. This recall is defective and should be corrected.

Reported

Jun 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

In December 2025, a Hyundai dealer performed Service Campaign 9C2 (TSB 25-01-087H), an ECU software update for the 2.4L GDI Theta II engine, during a routine annual NY state emissions inspection. Immediately following this update, the vehicle began exhibiting an RPM flare of approximately 1,200-1,500 RPM during upshifting under light acceleration. This behavior did not exist prior to the update. The condition occurs when ambient temperature is above 50°F and the vehicle has been parked 2+ hours after a prior drive. No warning lamps or fault codes have been present at any point. The issue has been confirmed across four dealer visits at two Hyundai dealerships over five months. Attempted remedies included transmission ECU updates and adaptive resets — none resolved the condition. On the fourth visit, the technician personally experienced the issue and identified reinstalling the pre-update ECU calibration as the likely fix, but stated the prior software version was unavailable. The repair order was nonetheless closed as "vehicle operating as designed." The case has been escalated to Hyundai Motor America National Consumer Affairs and forwarded to Hyundai engineering with no resolution to date. Multiple other 2019-2020 Santa Fe owners report identical post-9C2 symptoms on public forums, indicating a pattern associated with this campaign's ECU calibration. The unexpected RPM surge and erratic shifting during acceleration creates an unpredictable driving experience that could cause hesitation in traffic situations requiring smooth acceleration.

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle: 2019 Hyundai Santa Fe, VIN [XXX] , exterior Quartz White Pearl. Component: Exterior factory paint (paint/trim). Complaint: This vehicle exhibits a systemic, progressive factory paint defect — excessive peeling and bubbling of the white finish that spreads from one body panel to the next. This is a known defect across this vehicle generation; Hyundai acknowledged it by issuing Warranty Extension Z05 (TSB 25-BD-004H), which extends paint coverage to 10 years/unlimited miles for affected white-paint vehicles including the 2019 Santa Fe. Hyundai repaired the hood under this warranty in 2025, during which the vehicle was out of service for 77 consecutive days. Since that repair, the defect has migrated to the adjacent fender and has also appeared on a door, demonstrating that it is spreading across the vehicle. Hyundai has offered to repaint only the single currently-visible panel rather than addressing the systemic defect. I am filing this complaint to document the defect and its progression, and to support the public record regarding factory paint failure on these vehicles. No crash, injury, or fire has resulted. The vehicle is owned by my spouse; I am submitting as authorized representative. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Hyundai recently had a service campaign that was issued to address an emissions related issue in CA. The service campaign was 9C2 and the TSB was 25-01-087H. After this software update was applied to my vehicle the engine is now sluggish on a cold start and the transmission is shifting differently at low speeds and low gears. It appears that the performance of my vehicle has been compromised. There is a Hyundai forum where many Santa Fe owners are experiencing the same issues after the software update. I have notified the service advisor at my local Hyundai dealership.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Engine is burning a tremendous amount of motor oil. Dealer does acknowledge engine is burning oil. No warning lights on. Told burning motor oil is normal for a hyundai engine. Engine can seize during driving with no warning and is a safety issue. Front struts are also failing. No warning and is a safety issue: Currently trying to get dealer to cover defective components under warranty. Nothing has been repaired or resolved as of yet.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle Information: 2019 Hyundai Santa Fe Mileage at failure: approximately 109,000 miles Manufacturer: Hyundai Motor Company The vehicle experienced a complete failure of the automatic transmission system. The failed component is available for inspection upon request. At approximately 98,000 miles, the vehicle’s check engine light illuminated. I brought the vehicle to an authorized Hyundai dealership for diagnosis while it was still within the 100,000-mile powertrain warranty period. The dealership inspected the vehicle and advised that no issue was found, and no repairs were performed at that time. Approximately 11,000 miles later, the vehicle experienced severe transmission problems, which progressed to complete transmission failure at approximately 109,000 miles. Safety Risk: The transmission failure resulted in a sudden loss of power and reduced vehicle operability while driving. This condition presents a potential safety risk to the driver and surrounding traffic, particularly during normal roadway and highway use. Prior Inspection / Diagnosis: The issue was not identified or reproduced during the dealership inspection at approximately 98,000 miles when the check engine light was present. Other Inspections: The vehicle was inspected by a Hyundai dealership at approximately 98,000 miles. No inspection by police, insurance representatives, or manufacturer engineering personnel has occurred since the transmission failure. Warning Signs: Check engine light illuminated at approximately 98,000 miles Vehicle was taken to dealership for diagnosis at that time No specific transmission warning messages were displayed Dealership reported no issue found Maintenance History: The vehicle has been regularly maintained with oil changes performed approximately every 5,000 miles. Maintenance records are available for review upon request.

Reported

Apr 2026

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Hyundai Santa Fe XL. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was driven to the shoulder of the road, and the contact listened for the abnormal sound. The abnormal sound was persistent. The vehicle was driven to the residence. The contact stated that the check engine warning light was illuminated, and the engine seized. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that a year prior, an unknown recall notification was received for a special engine warranty program. The vehicle was taken to the dealer, where it was diagnosed with a timing chain failure. The contact was informed that the timing chain needed to be replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 80,000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Engine continuously burns oil excessively and the dealership is falsifying the oil consumption test. At my local oil change shop, there is no oil left on dipstick at 3,000 mile interval. When I took it to dealer for consumption test, they checked dipstick after 1,000 miles and it was OVER THE FULL LEVEL. How can the oil be over the full level? This indicates they overfilled it to begin with and invalidated the test. Hyundai corporate is doing everything they can do avoid addressing this issue with the 2.4 engine in these models. Additionally, the transmission already failed less than 70k miles on the car.

Reported

Apr 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

we took it in to be looked at after it had a o2 sensor go bad I changed the sensor and checked fluids I noticed the oil was a touch low and it had metal on the dipstick. I took in to dealership for repair / replacement and Hyundai denied the claim. Even after I have video proof from the dealer technician saying there is metal and bearing material in the oil. I took it to another dealership and they found metal in the oil control valve and still denied it. We got the car back because we were not provided a loaner or a rental. I called back in with concern that the car had a weird burning smell and the car would die. Then it started sounding weird as well. Then called again Saturday because I checked oil and it had fuel smell in the oil. Now today it left my family stranded on the highway. I have th 100,000 mile ten year warranty and the car is only at 83480 miles now when this all started it was at 82000. I have expressed my concern of safety before it finally left my family vernable to be injured in the lane that it died in This afternoon. Many denied claims and now very dangerous situation that was preventable and could have cause fire or death. I brought to manufactures attention early to prevent a accident happening. I was denied all the way through the process .

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Check engine light came on and then vehicle stalled took to shop and said the engine was needing to be replaced. Looked into issue and seen multiple issues with this engine and happening to a lot of Hyundai engines where vehicles need to get complete new engines

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The door was completely shut - I was driving on the highway - no alarm on the instrument panel, fully stage 2 latched ( even if it is just stage 1 latched - the instrument panel gives an alarm - there was no alarms about door not fully closed) everything was normal. 15 minutes into the drive - I was exiting the highway, making a right hand turn - the door suddenly popped open, alarm went off on the instrument panel - thankfully did not swing open, I was able to hold onto the door. I shut the door again - drove for 200 Miles - no issue again. This was the first ever time I saw this issue at 90K miles

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The trunk hatch is no longer functioning. The car beeps, but does not unlatch. Once the gate is manually open from a latch inside the trunk, it will not close by pushing the gate close button. It just stopped working. I went into the grocery store, and when I returned with groceries, it stopped working. Hyundai says it's out of warranty and will cost $1800 to repair.

Reported

Mar 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Paint is significantly peeling on the hood of my car.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving approximately 45 MPH, the vehicle hesitated while accelerating with the accelerator pedal depressed and the RPM raised. The contact stated that the vehicle occasionally failed to start. No warning light was illuminated. Additionally, while driving at various speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed, and determined that there were metal shavings in the oil pan. Hyundai Eugene (89320 N Game Farm Rd, Eugene, OR 97408) was contacted; however, the failure was not identified. Upon further investigation, the Hyundai Blue Link App retrieved DTC associated with the Power Train EMS and Power Train TCU. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 87,000.

Reported

Feb 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortunately I am not. I’ve already dealt with a white paint issue with Hyundai. I called couple weeks ago and was told someone would email me and they have not. I’m not sure where to turn now.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle was burning through oil excessively. I was adding 1 quart of oil a week. Dealer did an oil consumption test. They confirmed the engine needed replacement. These vehicles are getting to be known for this issue and the dealer is making me pay 40% of the repairs. They should be covering 100% because the issue is not isolated to my vehicle only.

Reported

Feb 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

My Hyundai Santa Fe 2019 Limited is burning oil. It started after the Turbo broke in October 2024. The turbo began leaking oil and then died. I took it to the dealership as it is still under warranty and they replaced the turbo. As a result, I have had issues ever since and now my car burns oil at a fast rate. In between oil changes I need to put oil in the engine to avoid it being drained. I am able to go about 3k miles on Synthetic oil and by 2.5-3k it is almost empty. It has been doing this now since 2024. I just had my 90k mile check up complete and with that I got an oil change. This was done in November 2024. Syntehtic oil was used. On January 16, as I was driving my car mileage decreased, the car began to shake and the engine light came on. I was able to safely stop and have the car towed. It was found that after driving just 2k miles the oil had completely burned off. I currently have an appointment at the dealer for them to run diagnostics on why it is burning. I saw there was a class action lawsuit against other Hyundai's doing the same thing and as a result Hyundai has to replace the engine. I also have read numerous forums where everyone is reporting the same thing with this particular model of it burning oil. I wanted to report this in case there were other owners of the same car experiencing the same thing.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Complaint: Safety Defect - Engine Failure Risk (Stalling/Fire) My 2019 Hyundai Santa Fe has the defective Theta II 2.0L Turbo engine (G4KH), subject of class action In re: Hyundai and Kia Engine Litigation and multiple TSBs. The engine has a known manufacturing defect causing premature connecting rod bearing failure, leading to catastrophic engine seizure. SAFETY CONSEQUENCE: This defect presents a clear, unreasonable safety risk: Sudden Stalling: Engine can seize without warning while driving, causing loss of propulsion and power steering/brakes, leading to a crash. Engine Fire: Failed engines can leak oil onto hot components, causing fires. MANUFACTURER'S INADEQUATE REMEDY: Hyundai's "Knock Sensor Detection System" software update (Campaign 966) only attempts to detect failure moments before it happens. It does NOT fix the underlying mechanical defect. The engine remains a ticking time bomb. PERSONAL EXPERIENCE: My vehicle has suffered multiple related failures (turbocharger, fuel injectors) costing over $5,700, confirming the powertrain's deterioration. I fear driving it, especially with my teenage daughter. The defect is well-known, yet Hyundai's settlements fail to protect subsequent owners like myself, leaving unsafe vehicles on the road. REQUEST: I urge NHTSA to investigate the ongoing safety risk these engines pose to all owners, compel Hyundai to issue a true safety recall for a permanent repair (e.g., engine long-block replacement), and mandate clear disclosure of this defect to all used car buyers.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

internal mechanical failure of the piston rings and cylinder walls. Misfire on Cylinder #2. Further testing revealed that Cylinder #2 is at 80 PSI, which is significantly below the manufacturer's specification. A subsequent leak-down test showed a 90% loss of pressure with air escaping through the oil filler hole. The issue stated above can cause severe mechanical failure of piston rings and cylinder walls can absolutely lead to connecting rod bearing problems by creating excessive debris, poor lubrication, abnormal piston motion, and increased stress, causing premature wear, overheating, and eventual bearing failure, often resulting in catastrophic engine knocking and damage.  Diagnostics completed by Hyundai dealer and stated an engine replacement. Vehicle became difficult to steer and then warning lamp came on. Vehicle was difficult to turn left and right and almost caused a collision.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

On my 2019 Sante Fe 2.0T, I started having oil consumption/engine issues after 85, 000 miles. Under warranty, I had several minor repairs made over the last year (since 87,000 miles) at the dealership. In September 2025, at 97, 500 miles, I had it into the dealership complaining of burning oil and excessive consumptions in between oil changes. They AGAIN made a few minor repairs, I signed a one-owner warranty form since it was prior to 100,000, and they said come back if I experience further issues. On December 21, at 9pm at night, I broke down on the side of the PA turnpike. My engine light came on after my car started shaking vigorously, and wouldn't accelerate beyond 30mph. Being a Sunday night, I called the dealership in the morning- I was told no appointments for 3 weeks. Took it to a mechanic- where they diagnosed engine failure- hole in intake vale and floating valve not seated. Towed to dealership where it was INITIALLY diagnosed spark plugs and engine coil. Once a mentioned I had a prior diagnosis and pictures, Hyundai did bioscope- found burnt valve and now need all new intake values and part of the engine rebuilt. Hyundai wants me to pay for repairs. I don't think I should have to pay a dime- I've been complaining for over 15,000 miles BEFORE my warranty expired. And now, at 102, 000 miles, the engines blown?? This is a known manufacturer defect with the Theta II engines, and the pistons. I would expect Hyundai at the VERY LEAST to cover the cost of the repairs. Quite frankly, they should replace my engine with a new one, since replacing valves wont solve the pistons and burning excessive oil anyways. I have all documentation of repairs at the dealerships, email correspondence sent between the dealership's service advisors and myself, as well as my routine oil changes.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Driving on interstate when the car all of a sudden started shaking and the check engine light came on. Had it towed to repair place who said they could not touch it and had to go to Hyundai. Towed it there. Just advised today of the issue and that Hyundai wouldn't cover it. Car has just over 100k miles on it. The engine should not fail this soon. Cylinder 2 no compression was the reported issue. Without a car for several weeks.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

After several oil changes and going from ever 5000 miles to every 3000 miles for oil changes to the need to add additional oil before hitting 3000 for being low on oil. Was told this vehicle just burned oil often and nothing really i was able to do. Check engine light turned on. Car stalled, shook and even turned off after being idle too long. Diagnostic found a leak in a cylinder and no combustion in engine. Out of warranty coverage. No warning lamps came on prior. Was on the freeway when light came on luckily was able to pull over safely. Seen many other cars with similar year, make model and engine had similar issues with oil consumption leading to the need of a full engine replacement. Further reading into issue showed several class actions and recalls to similar situation.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle is consuming oil at an exceptionally fast rate. In October 2025, when taken in for an oil change and my complaint of a burning smell upon quick acceleration, the technician documented no oil was found on the dipstick. Just a month later, in November 2025, the oil level was already extremely low, the vehicle was taken back to the dealer, and an oil consumption test is currently being administered. The vehicle is scheduled for an engine replacement in January 2026 after the consumption test is concluded.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Overly excessive oil consumption 2 Quarts every 3 or 4 days.no leaks. Engine gets so hot I don't have to turn on heater In winter. On going issue since 100,000 miles. EBS light stays on electronic parking brake switch does not work. Parking brake will randomly engage after vehicle is turned off. Dealership cannot duplicate issue. If cruse control is turned on the vehicles warning lights all of them will suddenly illuminate and the vehicle shuts off. alternator and battery replaced. Have not used cruse control since. Airbags never inflated in a front end crash at 45mph Most recently I started experiencing I intermittent trouble staring the car. Then one day it didn't start at all and smoke was coming from under the hood. Towed to mechanic , starter burnt up 155,000. $ 900 to replace then a couple days later I lost power on the freeway and the car started jerking and vibrating. Stopped Vehicle cut off and would not start. After 1hr I started and limped home. Vibration under 2000 RPMs and when stopped. Knocking noise under hood. Brand new spark plugs. Mechanic stated Cylinder 3;missfire was identified as a hole in a valve due to weak material now I have to replace engine. Oil consumption and excessive friction and heat is to blame. My car has been cared for like a baby it's all I have. I should not have to be responsible for this very cheaply made engine that was doomed to fail.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Our vehicle had 145,000 miles and all maintenance and repairs performed at Hyundai dealerships. Joseph Airport Hyundai in Vandalia, Ohio replaced the timing chain at a cost of 3500. After replacing the timing chain our vehicle began consuming large amounts of oil (9 quarts over 5000 miles). The dealership has tried several repairs and the vehicle still continues to consume the same amount of oil. We now have 160,000 miles on the vehicle and need to always carry a 5 quart container of oil so it doesn't run low. This never happened until we had the timing chain replaced.

Reported

Nov 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Engine oil consumption issue. I have taken the vehicle in 4 times due to this they have. Changed hoses and even the oil pan but the engine still runs out of oil. On several occasions the oil light comes on within 1000 miles of a oil change and when I check it the system is completely out of oil. This means the lubrication system is running with no oil and likely has metal particles in it. I have contacted Hyundai corporate and the issues still has not been resolved. There needs to be a recall on these engines before they start blowing up. I uploaded files of thw most recent service nov 5th and the current odometer reading and oil level. 7 days later the oil level is low.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

This vehicle requires 1-2 quarts of oil to be added to it weekly. It's all over the internet that many different models of Hyundais consume excessive amounts of oil. This puts others at risk due to damaging the engine and the possibility that the car will just stop completely while driving it. We have records to show how often and how much we have to add more oil every week.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Two bolts flew out of the CCVT system, blowing a hole in the valve cover and destroying all the timing components. Because of the issue, all oil spilled from the car. The other two bolts in the system were bent as well. I was driving the vehicle when this happened and could’ve been seriously hurt. I now need a new engine.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I purchased my 2019 Hyundai Santa Fe on October 29, 2021. Since then, I’ve experienced a series of mechanical and electrical failures that I believe are far beyond normal for a vehicle of this age. - The remote start has never worked. - On October 20, 2023, the hatch latch failed. The only way to open it now is by climbing into the back and manually pulling the latch. - On October 27, 2023, the electric power steering failed. I had to replace the entire steering column at a cost of $4,000. - The paint began deteriorating prematurely and required a full repair. Hyundai covered this under warranty, but the cost was $8,000. - In early spring 2025, all coil packs had to be replaced due to misfires, costing approximately $500. - September 4, 2025, The car stalled while I was driving on a main road and I had to pull over. There were no warning lights and I started home. About a mile from home check engine light came on so contact mechanic. Ended up towing to a dealership and was told the engine must be replaced because the oil had burned off without any warning from the oil light indicator. The turbo also needs replacement. - The combined cost is $14,000. These failures have caused significant financial hardship and stress. I am currently $17,000 underwater on the loan, and the repair costs are overwhelming. The lack of warning before catastrophic engine damage is especially concerning. I believe these issues reflect systemic defects in the vehicle’s design and manufacturing. The repeated failure of critical components—especially the steering system and oil monitoring—make this the worst automotive experience I’ve ever had. I respectfully request that the NHTSA investigate these failures and determine whether Hyundai should be held accountable. Consumers deserve protection from vehicles with such extensive and costly problems.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The car is burning oil and Hyundai advises to change the oil every 7500 miles. The car holds 5.1 qt of oil and is currently burning about 1 qt of oil for every 5,000 miles. How is this not a forced recall? People are blowing up their motors all over the country. They knew it was an issue and bought their way out of a class action lawsuit. This endangers any driver if it happens on the interstate. Hyundai/Kia are being allowed to skirt accountability with these motors.

Reported

Oct 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

On [XXX], the check engine light came on in my 2019 Hyundai Santa Fe XL. The dealership diagnosed a complete engine failure requiring full replacement. The vehicle has only 54,000 miles. The dealer submitted a warranty claim to Hyundai, but Hyundai denied it because I could not provide receipts for every oil change, despite the fact that the vehicle has been responsibly maintained. An appeal to Hyundai’s goodwill department was also denied. This sudden and premature engine failure poses a serious safety risk. Engines from this generation (Lambda II / GDI family) are known to suffer from rod bearing failure, oil consumption, and sudden seizure. If this failure had occurred at highway speed, it could have led to loss of power, stalling, or an accident. Numerous owners have reported similar engine failures in 2016–2019 Santa Fe models at relatively low mileage, and Hyundai has already issued recalls and warranty extensions for related engines. This indicates a potential widespread defect that may not be adequately addressed. Requested Action: I am asking NHTSA to investigate Hyundai’s engine failures in the 2019 Santa Fe XL, review Hyundai’s denial of warranty coverage for vehicles experiencing these failures, and consider expanding existing recalls/warranty extensions to include this model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Hyundai Santa Fe XL. The contact stated that while driving at approximately 65 MPH, there was an abnormally loud sound coming from the engine compartment, with the check engine warning light illuminated. Upon inspection, the contact discovered oil leaking from the vehicle. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rod bearings had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 91,000

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Hyundai Santa Fe XL. The contact stated that there were intermittent, but constant electrical failures with the vehicle. The contact stated that the doors unintendedly locked and unlocked. Additionally, the contact was unable to upload the software updates for the vehicle or connect the vehicle to the Emergency 9-1-1 system through the cell phone. The contact stated that the check engine warning light was intermittently illuminated. The contact had taken the vehicle to a local dealer to be diagnosed; however, the dealer was unable to find an electrical or computer failure. The vehicle was not repaired. The manufacturer was informed of the failure but was unable to assist the contact. The contact believed that the computer system had been compromised. The failure mileage was approximately 75,000.

Reported

Sep 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

This car has been cutting off for a month and no type of codes popping up alternator has been replaced two brand new batteries has been replaced which is dangers car cutting off while I am driving this vehicle is not safe at all needs to be recalled asap mechanic can’t even find the problem .

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Paint peeling and chipping will cause rust.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I was driving home Friday August 29th 2025 around 10:30 am on I-70 W when I began to have trouble accelerating my vehicle. There were vehicles trailing closely behind me so I increased pressure on the gas pedal. I would feel my car forcibly trying to compensate and the RPMs on the vehicle increased significantly. The check engine light then illuminated and the car stedily beagan to decelerate although RPMS were increasing and the force on the gas pedal was at its maximum. I could no longer get past 30 MPH. The cars behind me had to quickly change lanes behind me to avoid rear end collision and I finally pulled over to the shoulder of the highway but it was a very narrow shoulder so my safety and the safety of those driving around were compromised because they could have easily resulted in a high speed rear-end collision that could have been fatal and the location of my car on the shoulder was not safe and I could have been side-swipped waiting for a friend to come get me and for me to move my car off hat narrow shoulder. I was frantic and very emotionally distressed by this incident because all the maintenance on the car was up to date and there was no check engine light on in the car prior to this incident. The unexpected and decelleration and inability to compensate on the highway was very unsafe. I have taken my car to the delearship and they have yet to address my engine issues or the safety concerns. The rep actually laughed while I was recounting the events. I also called hagerstown police department to have a police officer come out to the breakdown site because I did not feel safe but my frined arrived before the police.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Paint coming off of hood, no contact of any kind. Took to dealer and was told past its warranty sorry. Cost me over $1K to fix the problem.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Oil consumption on vehicle engine leading the engine to run low on oil for extended periods of time

Reported

Jul 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Rear backup camera not working. Put car in reverse gear multi function screen goes black

Reported

Jun 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

White paint peeling off 2019 Santa Fe since 2023 ... Hyundai says they are aware of the defective paint issue but denied any recorse or responsibility. Paint comes off while driving and reduces visibility.

Reported

May 2025

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Yesterday afternoon after running errands, my car was off and in my driveway. Within 15 minutes I noticed it was smoking. When I opened the hood. The engine was on fire. I attempted to put it out but was unsuccessful. 911 was called and responded to put the flame out. The car was destroyed. I recently had my engine resealed and turbo replaced at a Hyundai dealership. I picked up my car following repairs on April 18th.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

Fire

I am the owner of a 2019 Hyundai Santa Fe in Pearl White (paint code SWP). The paint on my vehicle has begun peeling extensively on the hood, and other exterior panels. This appears to be the same paint defect that Hyundai previously acknowledged for the 2017–2018 Santa Fe Sport under a Customer Satisfaction Program (TXXW), but the 2019 model is not covered. The paint is bubbling and lifting without any impact or damage, suggesting a manufacturing defect. This significantly affects the vehicle’s appearance and may compromise corrosion protection. Numerous other owners of 2019 Hyundai models have reported similar problems. I am requesting that NHTSA investigate this issue as a potential widespread defect and urge Hyundai to include affected model years in any extended warranty or recall efforts.

Reported

May 2025

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Was at a complete stop at a light with a car in front me, I had plenty of space when I started accelerating and then suddenly the automatic system braked hard. Like there was literally NO REASON for what the car did. It took a few seconds to get out of that issue but then was able to proceed as normal. There have been at least 2 other times where a side sensor was triggered while on the freeway violently jerking me to the left, nearly putting into another lane.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle is shuddering/jerking upon acceleration due to a defect in the 8 speed automatic transmission. This condition was reproduced by Hyundai of Plymouth, MA and documented on the repair order. Dealer states that a new transmission is required to fix this problem. Safety is at risk due to shuddering upon acceleration which causes hesitation in acceleration. My Hyundai Santa Fe is available for inspection. There should be a recall on this vehicle.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

One cylinder of the engine is misfiring. When I bought it used in 2021, I realized it had a problem. At red lights or stop signs, the car would randomly not accelerate when it was time for me to go. I would have to turn it off, then on; shift to park then drive; or mash hard on the gas for the car to recover. For example, it happened at these days and times in 2024 (I didn't write down every time since ownership began): 1/24/24 and the key icon lit up; 3/14/24 at 9:20 am; 4/20/24; 7/19/24; 8/7/24; 8/18/24; 8/21/24 at 10:40 am; 8/25/24; 8/27/24; 9/7/24 at 12:30 pm and 3:21 pm; 9/12/24 at 10:38 am; 9/20/24; 9/21/24 at 1:43 pm; 9/23/24 at 7:38 am; 11/12 at 9:36 am; 10/26/24; and 10/27 at 4:37 pm. It was scary! I took the car to the Hyundai dealership in September 2022 and in October 2022 for this issue and the alert that Forward Collision Assist warning wasn't working. I was told both time that they didn't know why the first happened and recommended I replace the entire bumper for the second (it's no longer happening and I did not replace the bumper). I reported it to Hyundai Customer Care and nothing happened. The car also required 4-5 quarts of oil every 2000 miles. I believe these were precursors to what happened this month. On April 5, 2025 the car completely stopped while I was driving on the highway. I added oil and it chugged to an oil change shop where the diagnosis was a problem with coil 3 in the engine. I went to an auto parts store and replaced coil 3, and the car chugged just enough for me to get home. I had a tune up and the mechanic put Heet in the gas tank in case it was a fuel injection issue. The car didn't improve so I took it to another mechanic who diagnosed a misfire in the third cylinder as well, and the spark plug in the third spot looked brand new though the other three showed a bit of wear from the few days I used the car. He told me the engine problem was serious and needed a dealer's examination. I will go to the dealership on 4/17/25.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Sun roof exploded. We were driving down the highway and heard a loud crack. The sun roof exploded on us and there was shattered glass from the front to the back of the vehicle. There is no evidence of anything hitting the glass and there was no weather that could have caused the damage. Cloudy skies but 50 degrees Fahrenheit. Absolutely no way to explain the incident. Both my husband and I received small cuts trying to remove the glass. Our dog was in the vehicle and luckily was not harmed in the event.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

A year after I purchased vehicle the paint started peeling off the wheel. When I took it to the dealership they kept telling me they were still addressing problem and would get back to me. Contacted them several times and they still didn’t have the problem solved. Then the dealership changed ownerships. New dealership says not their problem. And it was too late at this point. I also have the paint on my hood of my car peeling. Both of these problems are gonna be very expensive to repair! I see this is a known problem. Hyundai needs to be accountable. I live in Auburn Al

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

While driving west in I-70 near Frisco, CO. The sunroof randomly exploded, throwing glass throughout the vehicle. I was driving the car with my wife and dog, all of us got covered in glass and the exploding glass was extremely loud. We were lucky the sound didn’t cause me to drive off the road or that any of falling glass severely cut us.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Hyundai Motor America (Hyundai) is recalling certain 2019 Hyundai Santa Fe vehicles. The Side Curtain Air Bag (SCAB) mounting bolts may interfere with and damage the air bags during deployment.

Risk: In the event of a crash, if the air bags become damaged during deployment they may not inflate properly, increasing the risk of injury.

Remedy: Hyundai will notify owners, and dealers will install a protective cover over the SCAB installation bolts, free of charge. The recall began December 3, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 177.

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.