2014 Hyundai Santa Fe

*"I am filing a complaint against Hallmark Hyundai in [XXX] regarding an active safety recall on my vehicle's ABS (Anti-lock Braking System) module.My vehicle was brought to the dealership on XXX. As of today, XXX, the dealership has held my car for 27 days without completing the safety remedy. The dealership continues to give me conflicting stories, refuses to provide an expected repair date, and is denying me manufacturer-funded alternative transportation while my vehicle is grounded for this safety defect.I am reporting this because the dealership is failing to provide a timely remedy for a critical braking safety hazard, leaving me without a safe vehicle." The warning lights came on on XXX every light on my dash is flashing. Hallmark Hyundai inspected my vehicle and said it was the abs module I have been without transportation for a whole month with no answers on when my car will be ready for pick. The advisor Devita keep telling me lie after lie I need my car immediately no way it takes a whole month to fix a recall repair I need my car I have lost my job due to this I’ve missed important dr appointments do to my car being held for a month with no answers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Both front doors stopped opening cant get in the vehicle or out of the vehicle from the front doors. Both stopped working within two weeks. The locks unlock and lock but the doors will not open. Hyundai dealership wants 8,000 dollars to replace Both door panels. This is a safety issue. If I get stuck inside the car and cant get out

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at undisclosed speeds, the vehicle started to lose power while depressing the accelerator pedal, with black smoke coming from the engine compartment. The oil, check engine, and battery warning lights were displayed on the instrument panel. The contact pulled over and discovered black smoke coming from under the hood. Due to the failure, the vehicle was towed to an independent mechanic, and the engine was replaced. Two weeks after the replacement, the starter failed to operate as needed, and the vehicle was towed back to the independent mechanic, where the starter was replaced. Upon investigation, the mechanic discovered NHTSA Campaign Number: 17V226000 (ENGINE AND ENGINE COOLING); and associated the vehicle with the recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle remained with the independent mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,577.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a severe safety failure on my 2014 Hyundai Santa Fe Sport that perfectly matches the safety defect described in Recall 21V-303 / Campaign 205. This happened even though I had the dealer perform the official recall fuse fix back in 2024. The problem started after I left the car parked for about 3 to 4 hours. When I came back, I heard a motor (not the motor) loudly running under the hood even though the ignition was completely off. It stayed on even after starting and turning the car off. The battery in the vehicle had drained so bad it was deemed bad when hooked up to a tester at the auto parts store. After getting a new battery and trying to drive the car, the electrical system went haywire. The dashboard lit up with every brake warning light on, the speedometer stopped working, miles to empty being erratic, and the exterior rear brake lights kept flickering erratically after the car was turned off. The steering was acting abnormal and unnatural, not crisp and easy to turn as usual. There were absolutely no warning lights or symptoms before I parked the vehicle. I had it towed to my local Hyundai dealership, and their diagnostic scan confirmed major brake and chassis issues, specifically code C2402 for an ABS Pump Motor Circuit Malfunction and codes C1200, C1203, and C1206 for a loss of wheel speed data. The vehicle has not been inspected by police or insurance representatives, but it is currently sitting at the dealership waiting for a resolution from a Hyundai customer care case manager. The 2024 recall remedy only involved dropping the fuse amperage to mitigate fire intensity; it did not replace the module housing or prevent the internal brake fluid leak from eventually destroying the system. The defect has seemingly now fully manifested, knocking out primary braking indicators and power steering assist, presenting an ongoing safety and fire hazard while driving and parked.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

On March 20, 2026, while driving, my 2014 Hyundai Santa Fe Sport (VIN: [XXX]) equipped with a Theta II 2.4L GDI engine, the car experienced a catastrophic, sudden loss of motive power. The engine suffered a total mechanical failure/seizure, creating an immediate highway safety hazard. This vehicle is part of the "In re: Hyundai and Kia Engine Litigation II" settlement population due to known factory manufacturing defects where residual metal debris blocks oil flow to the connecting rod bearings. Hyundai Corporate has issued a blanket refusal to honor the lifetime safety warranty extension, using an unverified allegation of "outside influence" to avoid executing the mandatory engine replacement protocols required under NHTSA Campaign T3G. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

ID # 11746004. I accidentally entered the wrong incident date on my original submission. The correct date of the incident is June 17, 2026. Please update my file to reflect this correct timeline.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

: "Vehicle is currently grounded at Rowe Hyundai Westbrook in Westbrook, Maine. Dealer confirms HECU has an active electrical short matching Recall 205 (Campaign 21V303000) but refuses to replace the safety defect because it lacks an external fluid leak. The vehicle is unsafe to drive due to fire risk and brake hazard, and the manufacturer's agent is refusing the federal remedy."

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The engine failed completely and is currently available for inspection at my residence. While traveling on a family vacation at highway speeds, the engine suffered a catastrophic connecting-rod bearing failure and seized. This caused an immediate loss of motive power, braking assistance, and steering control, nearly resulting in a fatal multi-car collision with my child in the vehicle. Warning lights illuminated on the dashboard during the failure as a sudden metallic knocking sound occurred and the engine died. The vehicle became completely disabled and had to be limped off the highway and towed. The VIN has a completed Campaign 953 from September 2019 qualifying it for the Lifetime Warranty Extension under the Theta II settlement.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

We are the original owner of a 2014 Hyundai Santa Fe. The vehicle is experiencing issues from internal engine oil consumption caused by a manufacturing defect in the GDI powertrain. In 2023, while driving under normal operating conditions, the vehicle began severely jerking, shuddering and hesitating during acceleration. This hesitation and sudden drop in power creates a severe and immediate traffic hazard, as the vehicle loses acceleration capabilities unpredictably while driving, merging, entering a highway or crossing intersections. I have since experience low oil volume due to this systemic oil consumption. On April 7, 2023 while I was under the 100,000 mile factory warranty (at 99,644), the issues were reported to the dealership but they found no issues. Since then the engine light come up regularly and we must add or change oil soon. On June 15, 2026 we took it back with the same issue and we have been told after checking it and filling it up we must repeat the process from 2023, drive it for 1000 miles without changing or adding oil, even if it dries up. This will create a safety hazard not only for the public but for my family. Now we are told the engine needs to be replaced but since we're out of warranty, we must pay $21,000. We were under warranty when we reported the issue and they purposedly led us out knowing the issues were happening to other Sonata and Santa Fe models. Now we are left with a dangerous vehicle which we cannot in good faith sell to any other family.

Reported

Jun 2026

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

My car was in shop for Smog inspection and failed. Mechanic told me that the most likely reason was that the engine has issues related to failing crankshaft position sensor which triggered the check engine light. He further explained that the engine with this condition will have abnormal oil consumption. My experience is that is exactly what I wondered. No smoke in the exhaust, no oil leaks under the hood and no oil on the parking space at home nor work. Mechanic recommended I take the car to Hyundai dealer in Folsom. The service department there diagnosed my car and did not find fault with crankshaft position sensor but did find that there is a problem with timing mechanisms. They also said that the engine has difficulty starting, which I never experienced in over 50,000 I have driven it, save the time of battery replacement about 2 years ago. I decided to take my car back to my mechanic where he diagnosed it with timing issues. The abnormal engine noise was accounted for as a link to timing. In the interim I drive a rental at the rate of about $65.00 /day. I m in a quandary; if my mechanic repairs the timing issues, which may not be under warranty, does that invalidate the existing engine warranty? If I can get the warranty to cover the ongoing issues, we can save ourselves wasting time and money. If safety concerns are a priority, which is not, then we cannot sacrifice safety in the interest of celerity. In the meantime, my family are in the crossroads and I cannot accept that.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Driving to work at 0730 on 20 may, i put my foot down to accelerate from 40mph and nothing happened, i tried again thinking foot placement and the engine died. All ligjts went out, engine turned off and i free coasted for 100 -150yards. Once stopped i mangaed to get the hazard lights on, and get out the vehicle. I was 30yards from traffic lights on a 3 lane road. Once pushed from the road, the car showed lights and internal radio etc, but no noise on the push start. There was no noise from the engine prior to this, there was no dash lights showing issues and no warning. I was then towed 4hrs later to a garage where the diaognostics show engine failure and new engine required. A service 4000k miles ago and the car had used 5.5quarts of oil. All eveidence ive mainated the vehicle is online. 1st garage advices not driveable due to 10ks of miles of damage.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Engine code p1326. The engine went into limp mode it was only able to drive about 15 miles then check engine light came popped on and the vehicle stopped and I had the get the vehicle towed. Yes Route 60 of Hyundai in Vero Beach was aware of the issue and also I took the vehicle to Hyundai in Fort pierce where they also was well aware of the engine issue. When I received a recall letter in the mail and brought my vehicle into Route 60 Hyundai of Vero Beach. My vehicle was also apart of the Theta 2 issue class act litigation.

Reported

May 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

As I would be driving down the road, most of the time when getting up to speeds of either 25-30mph or 55-60mph is when the dash board lights up check BSD detection system failure, then it will rev out rpm’s to 5,000-6,000 then lose power to accelerator. I also notice on the dash board where the panel for your selected gear displays is blank and doesn’t show whether you are in park,drive neutral, ECT. After this occurs I can not drive it any longer until I safely stop the car (most of the time on a busy highway or country road Highway where once this happens it becomes dangerous due to the power loss in the accelerator) and put it in park, I’ve tried to put the vehicle in park, once fully stopped, and try to put it back into drive but the shifter is locked into park and will not let me shift the vehicle, I then have to shut the vehicle completely off and open the driver door to get the backup power cut off as-well to have zero power to the vehicle. Once that is completed I then Re-Start the vehicle where it operates normally again, this situation happens at least twice a week if not 3-4. It sometimes has put my passengers and myself at risk of getting into accidents or struck by other vehicle on the road. my vehicle is still under a warranty through the dealership I purchased it from, but when I ask them about it they say that because there is no prompt on the dash once I get there that they cannot do anything about it, nor do they allegedly know why it’s happening, I’ve asked a few other mechanics I know and they say that they have seen this malfunction before with this vehicle and usually it is a transmission sensor? Or a transmission speed sensor issue? I then relay this message back to the dealer ship and they still act like they don’t know what it is, I truly believe that the dealership just doesn’t want to deal with the issue and I only have 2-3000 miles left under their warranty, I do enjoy the vehicle and respect Hyundai for their great customer service.

Reported

May 2026

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Car randomly dies. Constantly needing oil due to it leaking. Check engine light on

Reported

May 2026

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

Failure consistent with known recall defect (NHTSA Recall 17V226) involving premature bearing wear resulting in engine seizure and sudden loss of power while driving.

Reported

Apr 2026

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

While driving west across [XXX] , towing a 5x8 enclosed trailer, there was a smell of burnt rubber and I pulled over to inspect for a busted tire. At no time were there indicator lights on the dash. Upon bringing the vehicle to a stop on the side of the road the cabin began to fill with smoke. I popped the hood of the car with the intention of looking to see what was occurring. Exiting the vehicle and coming around to the front there were already flames coming out from under the hood. Within 10 minutes the car and trailer were engulfed in flames and have been deemed total losses by insurance. I had the vehicle serviced two days prior in Columbus Ohio and was cleared for the 4 day journey. I had the brakes done in 4 months prior in [XXX] . Had no issues getting to Columbus, no problems driving to Kansas City. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Fire

The passenger-side doors do not latch properly and may open after closing. This creates a safety risk while driving. The issue occurs continually and has worsened over time. Vehicle has approximately 106,265 miles. this causes the auto door locks no to work.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

My insurance company said I have an urgent Recall on my vehicle. Recall # 251 ABS fuse replacement. NHTSA# 23V651000. I would like this replaced.

Reported

Mar 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Knock sensor p1326 service code engine light on

Reported

Mar 2026

Incident date

Mar 2002

Mileage

Not provided

Outcome flags

None reported

My engine failed and was diagnosed as needing to rebuilt or replaced by the dealership. During the pandemic it was hard to get parts so they rebuilt it. At first it was missed diagnosed because it was a 3.3l V6 and only the 4 cylinder engines were on recall. I had check engine lights on all the time. I paid for repairs that only masked the problem for a short time. It was such a problem I had to get a waiver to register my vehicle. After having more problems with my engine. Hyundai of Kennesaw confirmed my engine needed to be replaced they actually requested Corporate to approve an engine replacement for my vehicle in 2021. It was denied. So I paid for the rebuild. In August of 2025 i sent a letter extending the warranty which covered my vehicle engine rebuild. Hyundai denied that claim Jan 2026.

Reported

Jan 2026

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and blinked intermittently. The contact stopped at a gas station. The contact filled up the fuel tank and checked the coolant reservoir. When the contact restarted the vehicle, there was an abnormal sound coming from the engine. The vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle failed to exceed 30 MPH without shaking or vibrating. The check engine warning light remained illuminated. The vehicle was taken to an independent mechanic who diagnosed that the engine had failed and needed to be replaced. The engine coils or the starter sensor and the O2 sensors were replaced before the independent mechanic informed the contact that the engine had failed. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was confirmed that the engine had failed. The contact was informed that the vehicle was under a service warranty and the vehicle would be repaired. The manufacturer was made aware of the failure. However, the manufacturer refused to replace the engine and offered the contact monetary compensation. The vehicle was not repaired. The failure mileage was approximately 167,000.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Engine seized while driving. Recall-covered failure mode. Hyundai denial despite recall. Screenshots showed recall with VIN for engine recall and suddenly removed by Hyundai next day.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I dont know the exact component that's failed, but it is consuming way too much oil, i have to put a quart in just about everytime i drive it. When i took it the dealership to find out if it was leaking, or burning oil, they literally charged me 200 to tell me it was either leaking oil or burning it. I personally think it is burning vs leaking, because there isnt oil in my drive way. I then spoke to some one on their YouTube channel that told me to call and tell them my story and they should help me out. I did that but no one ever contacted me about the complaint. It's smokes from the engine and i feel like its just a matter of time before it blows up or catches fire. Even though I can hear the engine ticking and struggle the check engine light is not on. From what I've seen this is a known issue that they are ignoring, even though MANY people have complained. This engine has already been replaced in 2018, and the new one is going bad prematurely as well.

Reported

Nov 2025

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

Gas is purging from the top of the fuel pump

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle in November 2022. Hyundai and all affiliates were well aware of the engine recall. I was NEVER informed of the recall, if I was, logically I never would have purchased it. This is fraud by Toyota South in Richmond Kentucky. 6 months or so after purchasing, I began noticing the oil loss, without any oil on the ground where I park the vehicle. I researched and found the recall. I fought with the dealership and Hyundai corporate for 4 months before they said they would replace the engine with a new engine, I was told this early November 2023. I received my car back on 11/24/23. I was told the new engine came with a 12,000(?) mile warranty. I am still looking for this paperwork and will have it available soon. Fast forward to September 2025, as I am driving on I75N to Lexington from Berea, my car shudders and a smoke cloud larger than my vehicle appears behind my car. I check my oil and I am down 2 quarts, which I thought was odd considering I had checked it 2-3 weeks prior to this. I checked it in another week, and it is down 2 quarts again!! There is still no leakage, no oil on the ground, immediately I knew it was another recalled engine. Which is beyond comprehension, why would Hyundai replace a recalled engine, with a recalled engine?? So I go to the dealership and am told I have to do the 3 stage consumption test, drive 1000 miles or be down 1.5 quarts and come back. I was back within 2 days, I drove 150(?) miles and was down 1.5 quarts. The dealership and Hyundai determined the oil consumption issue is present, meaning its a recalled engine. Through phone calls with Hyundai I was told it is also remanufactured, but if you recall, I was told it was a NEW engine. Fraud #2. They refuse to fix it. This is the only vehicle in my household, and my means for income. Hyundai is costing me the right to live, the right to work. They are despicable, awful people to work with. The constant threat of fire is very stressful!!

Reported

Nov 2025

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

The stationary glass that is in front of the panoramic sunroof shattered for no reason. I found that this has happened to many other people's vehicle like mine. In several incidents, the glass chips fell on passengers in the car when they opened the sunroof. I had a glass repair shop look at it. It will cost $400.00 out of pocket and I don't really want to file a claim to insurance. Can you offer any help?

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

What happened: While driving in Montana on September 21, 2025, the cabin suddenly filled with gasoline fumes and the accelerator pedal stopped responding. After pulling over, flames erupted from under the hood and the vehicle was completely destroyed within minutes. The passenger-side door could not be opened from the inside at first, delaying escape and creating a serious safety risk. No warning lights or messages appeared before or during the fire. (1) While driving, gasoline suddenly filled the cabin and the accelerator pedal stopped responding. Within seconds, the vehicle caught fire. The cause appears related to the fuel system, and possibly the ABS module. The vehicle was completely destroyed but remains available for inspection in a private tow lot. (2) The fire spread extremely quickly. Both occupants were nearly trapped inside when the passenger-side door would not open from the inside, delaying escape. The vehicle burned on the shoulder of a busy highway in Montana, posing danger to us and to surrounding motorists. (3) Not after this fire, but a similar problem occurred in 2023 when gasoline filled the cabin and caused the engine to stall. At that time, Hyundai replaced the engine under warranty. (4) No. The vehicle has not yet been inspected by the manufacturer, police, or insurance. It is secured in a private tow lot and is available for inspection. (5) No. There were no warnings at all before or during the failure. Even as gasoline filled the cabin and the vehicle caught fire, the check engine light stayed off and no alerts appeared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Fire

The engine has been running rough for awhile and emissions light came on. My car was having problems accelerating, 2 years ago the light came on but didn’t stay on so the dealer couldn’t diagnose problem.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

My daughter owns a 2014 Hyundai Santa Fe GLS, which is currently experiencing internal engine failure and abnormal engine noise. These issues directly align with Hyundai’s notification regarding the extended warranty coverage for vehicles equipped with the 3.3L Lambda II GDI engine, which may experience abnormal engine noise or damage. Hyundai has acknowledged these concerns and extended warranty protection for engine repairs or replacement. The Hyundai Holler dealership in winter park Florida. recently inspected the vehicle and reported a critical failure requiring immediate attention. The recommended service included: Timing job (all CVVTs, intake, camshaft, chains, guides, tensioners) Both valve cover gaskets and RTV replacement ( This is the internal parts of the engine) The estimated repair cost was $6,723.92. This recommendation reflects the exact type of engine-related failure covered under Hyundai’s extended warranty for this VIN. It is both unreasonable and disappointing that my daughter was presented with such a significant repair estimate for a condition Hyundai has already committed to covering. For context, my husband is a certified technician, and we have carefully reviewed the inspection details. The diagnosis provided by Holler Hyundais service department is consistent with the warranty-covered issue. Therefore, this repair should rightfully be processed under Hyundai’s extended warranty program.I must also share that my daughter a single disabled mother of three with limited resources and income. The dealership’s approach in presenting her with an astronomical repair bill—without recognizing the warranty coverage—causes unnecessary stress and financial hardship Mr Jesse Cappiello Service consultant. Refuses to accept this as warranty, by stating the warranty is only for Rod bearing failure. When the warranty clearly states engine failure I have attached the warranty info for your review.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Owner: [XXX] VIN: [XXX] Vehicle: 2014 Hyundai Santa Fe Sport My daughter purchased this vehicle in April 2025 from a licensed Chrysler dealership. On [XXX], the engine suddenly seized while driving, without warning, and would not restart. This VIN was part of Recall 17V-226 (Hyundai Campaign 162). Dealer records show the recall was closed with inspection only (“engine inspection, oil, dipstick”), not an engine replacement. The failure matches the defect description of the recall (bearing wear from restricted oil flow). Hyundai is refusing to repair it, claiming sludge and “maintenance neglect,” despite my daughter only owning it for 5 months and having an oil change at Hyundai in May 2025. This engine failure proves the prior “inspection” remedy was ineffective. Hyundai is also denying coverage under the lifetime warranty extension (TXXI), which explicitly applies to subsequent owners for bearing failures. This is a serious safety issue. My daughter lost power in traffic, and the vehicle is still unrepaired. This complaint is being submitted on behalf of the registered owner, [XXX] , by her mother [XXX] , who is the primary contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

My drivers side door opened while driving. The latch wouldn’t allow me to close my door.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

While driving on a steep, narrow grade with no safe shoulder, my 2014 Hyundai Santa Fe Sport suddenly lost all forward power. The engine would rev but the vehicle would not accelerate. I was left stranded in traffic, with cars behind me and nowhere safe to pull off, creating an immediate risk of being rear-ended or rolling back into other vehicles. I had to call for a tow to avoid a serious crash. The vehicle was marked as having all recall campaigns completed, including the rod bearing inspection and knock sensor update, which were supposed to protect against catastrophic engine failure. Clearly, those campaigns were not sufficient to prevent the failure I experienced. At the time of failure, the vehicle displayed the check engine light and drivability symptoms consistent with abnormal combustion and potential bearing damage. Hyundai denied lifetime warranty coverage under the Theta II engine settlement without performing the required inspection. Instead, I was left with an estimate for engine-related repairs that exceeded the value of the vehicle, effectively rendering it a total loss. This failure is exactly what Hyundai’s recall notices describe as a risk: sudden engine failure, loss of motive power, and increased risk of crash. The fact that this happened to my vehicle despite “completed” recall campaigns raises serious concerns about whether the defect remains unresolved and whether Hyundai is adequately honoring its recall and settlement obligations. I am requesting that NHTSA investigate whether Hyundai is improperly denying warranty coverage without inspection and whether vehicles that were marked as repaired under these recalls are still at risk of catastrophic engine failure, stalling, and loss of motive power on public roads. The settlement administrator also works for Hyundai is just referring customers back to Hyundai Customer Care. They are not honoring this CLASS ACTION lawsuit and acting in BAD faith and putting lives at risk.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Bien,mi auto tuvo varios problemas al mismo tiempo: 1-falla en todo el sistema eléctrico,aire acondicionado,control de tráfico ambas partes, Power steering,ABS,Pérdida de potencia en el motor,problemas con el receptor de la llave remoto,tiene un problema eléctrico sin precedente todo ocurrió de la nada,todo ocurrió un mismo día cuando íbamos camino a una excursión mi familia y yo estuvimos en un gran riesgo,todos los componentes han sido inspeccionados y no he podido aún arreglarlos porque se necesita el consecionario de este automóvil para descubrirle las grandes fallas que presenta,aún tiene 3 señales en el tablero, check Engine, Power String, ABS, todo prendió después del problema

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

Fire

In relation to this incident, approximately 3,00 miles after an oil change, the engine oil drain plug fell out and caused all oil to leak and cause engine damage. Engine oil change was at approximately 125,000 miles. Drain plug fell out at approximately 128,000 miles. No warning lights or symptoms were present prior to vehicle shutting off and dying while driving. Vehicle was then towed to shop who previously did oil change. Shop confirmed drain plug was missing and oil level was empty. I am the manager of this shop submitting this on behalf of the customer with this vehicle. We are aware of the ongoing concerns in relation to case DP22-003 and would like to submit this information as further evidence for this case

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Loud knocking sound. Vehicle in Limp Mode. Blinking CEL - Error code P1326 VIN - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

My 2014 Hyundai Santa Fe Sport suffered a blown head gasket that required me to pay $9,000 for a full engine replacement. Hyundai is aware of ongoing problems with their 2.0 turbo motors, but the recall only covers the rod bearing failure/knock sensor issue. Many owners, including myself, are experiencing blown head gaskets, and several believe this failure is directly related to the same underlying engine defect. This is not an isolated case—numerous complaints online and in owner forums describe the same problem. Despite the high repair cost and known engine vulnerabilities, Hyundai refuses assistance because my vehicle is outside the mileage limit, even though the defect is widely reported and appears to be a design/manufacturing issue, not normal wear and tear. I believe NHTSA should investigate whether the head gasket failures in these 2.0 turbo engines are linked to the same defect that prompted Hyundai’s engine recalls, as it presents significant safety risks (engine overheating, sudden power loss, potential for fire). In 2018, the Center for Auto Safety formally petitioned the NHTSA to investigate 2011–2014 Hyundai Santa Fe models (among others) due to a high number of non-collision fire complaints, including reports of melted wires, smoke, and burning odors in the engine bay . While this isn’t directly about head gasket failures, it underscores a pattern of serious safety-related issues affecting that generation of Santa Fe vehicles.

Reported

Aug 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Engine suddenly failed as I was sitting at a stop light and now is making a rattling/knocking noise

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle is only 10 years old and barely has 120k miles on it. Consistent maintenance and oil changes are done. My son was driving on the highway and the vehicle died suddenly and coasted to the side of the road. We had it towed to a repair shop and after some testing they said the engine has seized up. Most likely related to the common rod bearing issue with these motors, but this is not on the recall for some reason. This should not happen on a car with so low miles and use! Luckily my son was safe and not in an accident when this happened.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Hello, To whom this may concern, The ABS light turned on the dashboard on a Tuesday evening. My wife kept driving. In the next couple of days, it would feel like the car was all over the road, under braking. It seemed very hard to take off. On Friday, I was outside and heard the car was making a noise. As an automotive technician, I knew the ABS module was cycling nonstop. I pulled the fuse out of the fuse panel to make sure it wouldn't catch fire. We took the car back to the dealer when the bulletin came out for these cars catching fire due to an ABS issue years ago. I went to the dealer on that Saturday and informed them of the ABS module cycling nonstop. They told me that the bulletin had been done already and there was nothing they could do for me. I called Hyundai customer support, and they forced me to pay a diagnostic charge of $220 to tell me it was a failure internally in the ABS module and that they wouldn't cover the repairs. I found it very surprising that Hyundai only had to change a fuse to prevent cars from catching fire. It doesn't make sense to me how the NHTSA allowed them to only change a fuse and not the module that Hyundai said was faulty. This puts every car that I drive next to in danger, with the module going off nonstop while I drive down the road. This has all happened in the last month. Please hold Hyundai truly accountable for this nonsense. It is unacceptable that they can get away with just changing a fuse to prevent a fire, and not fix the actual issue, the ABS module. Thank you,

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

January 2024, my 2014 Hyundai Santa Fe entered limp mode and displayed code P1326—known to indicate engine bearing failure under Hyundai Recall 162. I took it to Terry Reid Hyundai (Cartersville, GA), paid $175 for diagnostics, and was told the vehicle “passed.” However, I was never given a bearing clearance test (BCT) result, and no VIN-tied data was submitted to Hyundai’s internal WebDCS system, as required by TSB 23-EM-001H. Later communication with Hyundai confirmed that all BCT results—pass or fail—must be submitted and tied to the VIN in WebDCS, yet Terry Reid produced no record. Instead, they provided a blank Multi-Point Inspection (MPI) sheet and handwritten notes—none of which constitute a BCT or fulfill Hyundai protocol. In April 2025, the engine failed catastrophically. Shottenkirk Hyundai performed a proper BCT, revealing cylinder #2 at 1.13mm (well beyond failure limit), and submitted both the test and an oil sample to the lab. The oil analysis showed no sludge, fuel, or coolant contamination, contradicting Veritas Global Protection’s and Hyundai’s claim of owner neglect. Despite clear lab evidence, Veritas denied my claim, falsely asserting: The sludge existed before contract purchase (no proof), No rod bearing clearance documentation was submitted (Shottenkirk did), A prior P0420 code related to the catalytic converter caused sludge (mechanically inaccurate). Hyundai’s consumer affairs rep later claimed internal records can’t be shared, that even more evidence wouldn’t matter, and that Hyundai branded the engine based on “exceptional neglect” solely due to one missing oil change receipt—despite a clean oil report and lack of dealership testing. She also confirmed Hyundai does not notify consumers when engines are branded.This pattern shows coordinated misrepresentation between Hyundai, Veritas, and Terry Reid Hyundai. They failed to follow protocol, withheld required data, falsely blamed the consumer, and denied a legitimate claim despite lab evidence

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

On June 22 2025 while driving on Interstate 17, the vehicle engine started to lose power and the engine light started to flash on and off. Pulled over and the vehicle stalled and was not able to turn on again. The vehicle is available for inspection. Safety was a concern as we had to change over 3 lanes as we were losing power. The problem has been confirm that the engine has failed and they are numerous TSBs out for engine failure on the Theta II engines, vehicle also qualifies for 15yr/150K engine warranty. The vehicle engine is branded which is a manufacturer defect and never was replaced. The vehicle was towed by AAA to a AAA repair shop and said diagnosis was given thereafter vehicle was towed to dealership which it currently sit at. However Hyundai denied claim because service record was not provided (I was not the owner of vehicle on the years they are requesting) I do have my records from when I owned the vehicle however service advisor stated I did not need to provide my records since they dated back to where I didn't owned vehicle. I purchase vehicle from a dealership. If any more information is needed please advis. I would just like my engine replaced.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Engine failure and metal debris and timing belt slipped time. Loss of power and we parked it flashing engine light. Massey Hyundai said it’s not a recall but when I research there’s a lot of engine failure recalls so I’m not quite understanding what the situation is and we still owe money on the vehicle. They basically told us to junk it. This has been the worst situation I have ever went through with a vehicle. I’ve never owned a Hyundai and I probably never will ever buy another Hyundai. I just wanna know why my engine failed and nobody can tell me why Massey hundai cannot tell me why. they just want me to remove it from their service center or they’re gonna charge me $500 to dispose of it. I’ve never heard of such stuff in my life. This is too overwhelming, especially when it happened. My daughter just had reconstructive foot ankle surgery and has pins in her foot. We were stranded an hour and a half away from home at a doctors appointment for a check up for her foot. Our Insurance towed it, but left us standing and hundred degree weather which was a complete nightmare, especially when you have someone that can’t walk and just had surgery not that that’s any of your fault. I just want to know why my engine failed why there was metal debris why can’t no one tell me. $10,000 for a new motor or charge you $500 to remove it from our lot. I can’t even lie about this stuff. It’s insane. I still owe money on the vehicle. I had to refinance it during Covid. If you could just like, give me some sort of information I don’t even know where to turn to at this point and if I can’t turn to the dealership, who do I turn to.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I closed my door and the driver door latch became stuck and will no longer open from the inside or outside. I have tried to open it myself, ask a mechanic and a locksmith and no one can open the door without damaging the door.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Seat belt has been fraying for years and has not return to original position on the I-beam when not being used. Repair shops say it’s normal for vehicle.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

My 2014 Hyundai Santa Fe Sport 2.0 Turbo suffered a complete engine seizure while driving due to a blown head gasket, which caused all coolant to leak out. The engine locked up suddenly while my daughter was operating the vehicle, creating a serious safety hazard. She was fortunate to pull over safely, but this type of failure could have resulted in a crash. I was forced to pay over $9,000 for a full engine replacement. This engine is the Theta II 2.0L Turbo GDI, which is part of multiple class action lawsuits and safety recalls due to engine seizure, bearing failure, and fire risk. Hyundai Customer Care has refused to assist or reimburse me. This failure involved no prior warning signs, and the gasket failure appears to be consistent with design flaws already documented in these engines. I am submitting this complaint as I believe this is a defect that poses a safety risk, especially given how suddenly the engine failed during normal driving.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I was driving my daughters to school and the vehicle made a loud squeal and a subsequently a continuous clicking noise. I did not have any warning of the vehicle malfunctioning. There was no check engine light, no loss of power, or anything related to an impending failure. Upon this happening I was able to quickly get the vehicle moved as I was in the middle of the road with people around and lucking was not hit as I immediately stopped. I was close to home and was able to get the vehicle back to our home. Upon speaking with a Hyundai dealership they made me aware of a “silent recall” on many motors within the Hyundai failure due to internal failures. The vehicle was towed to the dealership and inspected and confirmed to have been linked to the engine failure. Hyundai is now stating that due to me being the second owner of the vehicle I am not apt to the extended warranty and there is no notice on any of the public facing knowledge to any of this information. I have gone through almost 2.5 months of back and forth with Hyundai case managers & the Attorney general.

Reported

Jul 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I was on an expressway with 70 mph speeds and could only drive at 55 mph. A flashing motor light came on and then a thunking/clicking sound. It would not accelerate and also lunging. Towed to an independent mechanic close to where I was who confirmed blown engine. Having towed to Hyundai dealership.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Engine seized

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Engine is burning oil at a rapid rate. Completed oil change on 12/6/2024 at 94380 miles. On [XXX] check engine light came on at 96684 miles. Dipstix Oil Change checked oil level and level was at least 2 quarts low. Dipstix Oil Change filled oil reservoir. On [XXX], check engine light came back on. SUV was taken to AutoZone and computer said light was due to bad oxygen sensor. Deal's Auto changed oxygen sensor for $557 on 2/24/2025 at 96708 miles. On [XXX], check engine light came back on and engine had a knocking noise. Vehicle was towed to Hyundai in Batesville, MS on 4/17/2025 for $498. Engine was checked by Hyundai on 5/23/2025. Oil level was at least 2 quarts low and dealership recommended an oil change (paid by me) to see if there is oil consumption. I live 8 hours from dealership and already know there is oil consumption. Dealership wants to simply get the vehicle off their hands and is placing consumer at risk with lazy diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I am submitting this complaint regarding a serious engine defect in my 2014 Hyundai Santa Fe, which suffered rod bearing failure and now requires a full engine replacement at a cost of approximately $8,600. This failure occurred on April 13, 2025, despite regular oil changes and proper maintenance throughout my 1 year and 7 months of ownership. According to my certified mechanic, the vehicle was evaluated using Hyundai’s own rod bearing clearance test protocol, which it failed. The results were submitted to Hyundai by the repair shop, but the manufacturer denied the claim—despite their own diagnostic test confirming the issue. I later discovered that my vehicle may fall under NHTSA Campaign Number 17V226000 (Recall 162), which addresses machining errors in the Theta II GDI engine that can cause premature bearing wear. I am requesting that NHTSA investigate whether my vehicle should be formally included in this recall or covered under Hyundai’s extended warranty program for rod bearing failures. This issue represents a serious safety risk. The engine began knocking suddenly, without any warning lights or codes, and still had another month or 1,419 miles left till next service and oil level was normal. Vehicle had to be towed to a service facility. A failure while driving could have resulted in a complete engine seizure, placing my family and others at risk. I respectfully request that NHTSA review this issue and investigate Hyundai’s handling of such claims, especially where their own testing confirms a known defect.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.

Risk: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.

Remedy: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.

Hyundai is recalling certain model year 2014 Santa Fe vehicles manufactured November 5, 2013, through November 15, 2013, and equipped with P235/65R17 103T Continental Crosscontact LX tires. The tires may have a damaged sidewall.

Risk: The damaged sidewall may result in a separation between the belt edges which could cause tread detachment or rapid air loss, increasing the risk of a crash.

Remedy: Hyundai notified dealers to suspend sales of affected Santa Fe Sport vehicles equipped with the P235/65R17 103T tires, and replace them with alternative tires. All affected vehicles were remedied prior to retail sale. Owners may contact Hyundai Customer Care Center at 1-800-633-5151.

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.