Model-year record

2011 Hyundai Santa Fe
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
181
Reports to NHTSA, 2011
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
22
EPA estimate
Known issues
Engine issues lead owner complaints (23% of 181 reports), followed by electrical system (12%).
+ 12 more component categories with fewer reports.
Share of all 181 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11639951, ODI 11475199, ODI 11434273, ODI 11161289, ODI 11689997.
Individual complaint reports(181)
Showing the 50 most recent reportsPower TrainApr 2026 · ODI 11730232Details +Close −
My 2011 Hyundai Santa Fe (approx. 153,000 miles) developed a new stalling and engine-dying-at-idle condition immediately following a knock sensor replacement performed by a Hyundai dealership. Prior to this repair, the vehicle ran normally with no stalling or idle issues. The vehicle was originally brought in for diagnosis related to code P1326, which is covered under Hyundai Service Campaign T6G (engine rod bearing / knock sensor campaign). The dealership replaced the knock sensor but subsequently claimed my vehicle's P1326 condition did not qualify under Campaign T6G. Immediately after the knock sensor replacement, the vehicle began stalling and completely shutting off at idle — a condition that did not exist before the dealer's service. I returned the vehicle to the dealership to address this new issue. The vehicle has now been at the dealership for over three (3) weeks with no diagnosis update, no repair timeline, and no communication from the service department. I am filing this complaint for two reasons: 1. Safety concern: An engine that stalls and dies at idle presents a serious risk of loss of vehicle control, particularly in traffic or at intersections. 2. Service Campaign T6G: I believe the underlying condition and the dealer-caused stalling issue are both connected to the knock sensor system covered by this campaign. I request that NHTSA review whether this vehicle qualifies under Campaign T6G and whether dealer-caused damage following campaign-related service should be addressed under the campaign or a related recall. The dealership's failure to communicate for 3+ weeks and their claim that my vehicle is not covered under Campaign T6G warrants regulatory review.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureDec 2025 · ODI 11704202Details +Close −
The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear chassis was rusted. The vehicle was not repaired. The independent mechanic performed no repairs on the vehicle. The contact stated that while touching the metal parts the parts were disintegrating. The contact stated that the 4x4 failed to operate as needed. The contact stated that the abnormal sound was worsening. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.
- Reported
- Dec 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineSep 2025 · ODI 11689997Details +Close −
CATASTROPHIC ENGINE FAILURE. With no prior indications, the engine seized while driving on side street at 25mph. Engine blew hole in block and dumped engine parts, including piston rod, piston and engine block remnants, and oil on street. Very dangerous as power steering stopped and was unable to turn. Very low miles, 40,680, with all maintenance performed by dealer. Filed a report with Hyundai USA, no action taken.
- Reported
- Sep 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJun 2025 · ODI 11667485Details +Close −
The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2025 · ODI 11639951 · fireDetails +Close −
The contact owned a 2011 Hyundai Santa Fe. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact noticed a burning odor and the vehicle stalled. The contact idled the vehicle to the shoulder of the road and exited the vehicle. The vehicle burst into flames after the occupants exited the vehicle. The contact's daughter and daughter's friend were occupants of the vehicle at the time of the failure. No injuries were sustained. The fire department arrived and extinguished the fire. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 280,000.
- Reported
- Jan 2025
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- Fire
Exterior LightingDec 2024 · ODI 11628498Details +Close −
The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Reported
- Dec 2024
- Incident date
- Mar 2013
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2024 · ODI 11609304Details +Close −
ABS and traction control lights always on. Dealership stated a faulty right rear wheel bearing sensor faulty was the cause and needed to be replaced. This caused a problem with the ABS and traction control systems. Hyundai has issued a recall for ABS/traction control for my vehicle's make model year, but not my exact trim.
- Reported
- Aug 2024
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingApr 2024 · ODI 11582127Details +Close −
The contact owns a 2011 Hyundai Santa Fe. The contact stated that on six occasions over 12 months, the vehicle overheated while driving at various speeds. Additionally, the contact observed white smoke coming from the exhaust pipe on the rear passenger’s side and the front of the vehicle. The check engine warning light was illuminated during the last failure. The contact stated that on several occasions the vehicle was taken to the residence, and on other occasions, the vehicle was towed to an independent dealer where it was diagnosed that the thermostat housing and radiator needed to be replaced. The vehicle was repaired but the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.
- Reported
- Apr 2024
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2024 · ODI 11580615Details +Close −
The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the charger indicator warning light illuminated and the engine seized. The battery was recharged. The vehicle was taken to an independent mechanic where it was diagnosed with a failed valve cover gasket leak and that the valve cover gasket and the alternator needed to be replaced. The vehicle was not repaired. The vehicle was scheduled to be taken to the dealer for inspection within the week. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,600. The VIN was unavailable.
- Reported
- Apr 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureFeb 2024 · ODI 11574426Details +Close −
02
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2024 · ODI 11563989 · crashDetails +Close −
About this date had accidentair bags failed to go off for any off us
- Reported
- Jan 2024
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- Crash
EngineOct 2023 · ODI 11548601Details +Close −
I was driving the car on a 4 lane road when suddenly the engine shut off and the car was no longer functioning. I lost power steering and had to coast into a nearby parking lot, otherwise I would have caused a major accident in the middle of a busy intersection with another 4 lane road. Upon taking the car to Hyundai for evaluation, it was declared to be total engine failure. Given the other issues with Hyundai engines failing and the fact that I VERY NARROWLY AVOIDED A MASSIVE COLLISION, I would like NHTSA to be aware that this problem may go back farther than Hyundai has addressed so far.
- Reported
- Oct 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2023 · ODI 11517326 · crashDetails +Close −
I pulled up into my grandma's driveway, put the car in park. The car continued moving forward and when I depressed the brake pedal, the car accelerated for some unknown reason. So I put both feet on the brake and it still continued to accelerate. My car crashed into my grandparents garage door, then into their car, then pushed their car into their washer and dryer, causing those appliances to push against the wall, breaking the structure, busting water lines, smashing the washer and causing damage.
- Reported
- Apr 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- Crash
SuspensionMar 2023 · ODI 11513437Details +Close −
I read the recall on vehicles of my type and it sounds like the issues I have been experiencing. I’m thinking the car was recalled and repaired ineffectively before I got it. The brake fluid is leaking with no obvious fix, I’ve taken it to a few mechanics to check.
- Reported
- Mar 2023
- Incident date
- Nov 2021
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2023 · ODI 11502716Details +Close −
My 2011 Hyundai Santa Fe had 75,000 miles on it in September 2022. It was bought and serviced by the same dealership and I am the original owner. It was last serviced at the end of June 2022. While returning from Corvallis, Oregon to Forest Grove, Oregon, the car's display light all turned on and a second late the car completely stopped. I am thankful that I decided to take the back road home, if I had been on the highway, I am positive I would have been in a serious accident. It has been determined by the dealership that there was a complete engine failure. It has been at the Hyundai dealership for four months now and there is no replacement engine available for it. Not only that, they can't get a reasonably priced replacement engine anywhere. This car would have been a valuable trade in on a new car. The Diagnosis was Engine crankshaft seized. Metal particles on Dipstick, large metal fragments on oil filter, Engine replacement required. The car is now worthless, expect for parts.
- Reported
- Jan 2023
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
StructureNov 2022 · ODI 11495326Details +Close −
The contact owns a 2011 Hyundai Santa Fe. The contact stated while taking the vehicle to the yearly inspection, the vehicle failed the inspection due to a hole in the rear driver’s side subframe. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 170,000.
- Reported
- Nov 2022
- Incident date
- Nov 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2022 · ODI 11475199 · fireDetails +Close −
UNKNOWN warning I’m the owner of a 2011 Hyundai Santa Fe and a week ago at 185k mikes all of a sudden driving on the freeway it started hesitating and sounded like metal grinding and smoking really bad. Pulled to the side of the freeway on a ramp at that. Tried to restart the vehicle and I heard a bang noise which upon later discovery the engine blew a rod with no warning locked the steering wheel couldn’t get the keys out of the ignition DO NOT buy this car still owe 5k on the vehicle
- Reported
- Jul 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- Fire
EngineJul 2022 · ODI 11474293Details +Close −
ENGINE STALLS
- Reported
- Jul 2022
- Incident date
- Feb 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2021 · ODI 11435545 · crashDetails +Close −
The brakes on this Santa Fe have produced some unexplainable issues? A complete brake job was done approximately six months ago by a reputable brake shop because of similar issues with the brakes that occurred again last week and yesterday. Additionally, all fluids were normal during routine oil change and fluid check on Aug 13th. Last week while backing up the normal brake would not stop the vehicle and the car was stopped by using the emergency brake. On Oct 4, 2021 the brakes did not work causing the Santa Fe to "rear-end" another car at a red light. Speed was approximately 35-40 mph. Air bag deployed and no one was seriously hurt in the accident. Problem has not been reproduced or confirmed by a dealer; just a complete brake job 6 months ago by a brake shop. Vehicle is now at the tow facility awaiting the inspection by insurance company and can be inspected by anyone interested in doing so. There were no warning lamps or messages of the problem prior to failure. Additionally, this car's blinkers have randomly stopped working with no notice and just randomly started working again after a period of time. Emergency flashers worked but not the normal blinkers during this malfunction. This vehicle definitely has some Gremlins!! It's unknown why this model Santa Fe has produced a similar problems as other Santa Fe's with no recalls on this particular model or VIN # ?
- Reported
- Oct 2021
- Incident date
- Oct 2021
- Mileage
- Not provided
- Outcome flags
- Crash
EngineSep 2021 · ODI 11434273 · fireDetails +Close −
We have (had) a 2011 Hyundai Sante Fe. On 9/21/21, driving to Bozeman, just west of Livingston MT, on I-90, the car had a sudden stalling, loss of power (check engine light, oil light came on), then knocking sound that increased in volume and frequency. Smoke began pouring from under the hood as we pulled to the side of the highway, then very quickly accompanied by flames. We exited the vehicle. I opened the hood, the flames shot into the air. We moved away from the car. 911 had been called and the local fire department arrived within 10-15 minutes. Fire extinguished after about 20-30 minutes, but engulfed (destroyed) the entire engine compartment. Flames did not spread to passenger area of the vehicle. No one injured from the fire (although possible smoke inhalation before and as we exited vehicle). Car totaled, towed from highway. 1. Component: engine, all components in engine compartment (available for inspection, see photos uploaded); 2. Safety threat: smoke, fire quickly engulfed engine compartment, threat of spread to passenger area of vehicle; 3. Not yet confirmed by dealer or independent service center; 4. Inspection: by police/fire department that responded to the incident indicating mechanical malfunction, without further detail; 5. Warnings: check engine light and oil light occurred prior to or at time of incident and before severe knocking sounds began, but at same time as stalling/power loss.
- Reported
- Sep 2021
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- Fire
Electrical SystemSep 2021 · ODI 11432097Details +Close −
While driving about 35mph a fast ticking sound came from the turn signal/steering column area then it started smoking so I turned on the turn signal and it stopped ticking I almost panicked. Incident has happened 2 more time's but I put on the turn signal quickly before it overheated and it did not smoke. The car has not been to a service center or dealer and there we no warning lights on or prior symptoms
- Reported
- Sep 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2021 · ODI 11425441Details +Close −
Unexplained battery drain has been an issue.
- Reported
- Jul 2021
- Incident date
- May 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2021 · ODI 11404455 · fireDetails +Close −
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CONTACT STATED SMOKE WAS COMING FROM THE STEERING COLUMN. THE CONTACT DROVE THE VEHICLE BACK TO THEIR RESIDENCE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL DEALER (HORNE HYUNDAI 1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85119 (480) 771-8213) WHERE IT WAS DIAGNOSED WITH NEEDING TURN SIGNALS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
- Reported
- Mar 2021
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- Fire
Unknown Or OtherFeb 2021 · ODI 11396695Details +Close −
WHEN I AM DRIVING THE CAR SIMPLY STOPS ON THE ROAD. THE VEHICLE REDUCES THE VELOCITY TO 5MPH AND OTHER CARS COMING IN MY BACK HAVE TO STOP ALSO STOP OR MOVE TO THE OTHER LINE TO AVOID COLLITION. AT THIS MOMENT WE CAN'T BE IN THE ROAD SAFETY. I HAVE NOTICED THAT THIS PROBLEM IS A REASON FOR RECALL YET. MY CAR IS A 2012 MODEL WITH 64K MILES! ANOTHER PROBLEM IS THE CAR JERKED WHEN I WANT TO PARK SO THE CAR DOES NOT CHANGE FROM DRIVE TO PARK OR REVERSE.
- Reported
- Feb 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2021 · ODI 11395159Details +Close −
WHEN TRYING TO START THE TRUCK USING THE REMOTE STARTER THE AREA WHERE THE TURNING SWITCH IS STARED TO SMOKE AND THE SMELL OF BURNING WIRE WAS SMELT AND THE SOUND LIKE MY HAZARD LIGHT WAS HEARD I TURNED THE TRUCK OFF THEN TURN IT BACK ON THE NOISE WAS GONE. THE TRUCK WAS STATIONARY( PARK) AND THE TURNING SWITCH WAS NOT BEING USED, AND THE HEADLIGHT WAS OFF . I WAS TRYING TO WARM THE TRUCK UP.
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2021 · ODI 11388680Details +Close −
NORMAL DRIVING TURN SIGNAL LEVER STARTED TICKING BEGAN SMOKING FROM THE BASE CONTINUES TO TICK INTERMITTENTLY AND SMOKES IN MOTION WHILE DRIVING ON HIGHWAY
- Reported
- Jan 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlDec 2020 · ODI 11385612Details +Close −
AS I WAS DRIVING MY FAMILY HOME FROM A SOCCER MATCH IN DENVER TO OUR HOME IN BRECKENRIDGE MY CAR(HYUNDAI, SANTA FE 2011) LOST ALL POWER WITH OUT THE ENGINE DYING. WE WERE HEADING WEST AND IN THE TUNNEL. IT WAS EXTREMELY SCARY AND PUT MY FAMILY IN DANGER. NO WARNING LIGHTS HAVE EVER COME UP ON MY CAR BEFORE OR AFTER. THIS IS THE FIRST TIME OF MANY INCIDENTS THAT THIS HAS HAPPENED AND NOT ONLY WHEN I HAVE BEEN DRIVING BUT ALSO MY DAUGHTER, SHE HAS HER PERMIT! IT DOESN'T JUST HAPPEN ON THE INTERSTATE BUT ALSO AROUND OUR COMMUNITY WHILE DRIVING. I HAVE HAD IT CHECKED IT OUT WITH MY MECHANIC AND THEY COULDN'T FIND THE ISSUE AS THE DIAGNOSTIC CAME UP WITH NOTHING. THIS IS A SERIOUS SAFETY HAZARD NOT ONLY FOR MYSELF BUT MY FAMILY AND OTHERS ON THE ROAD.
- Reported
- Dec 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2020 · ODI 11374931Details +Close −
CAR SMOKING FROM EXAHUST SINCE AROUND 42000 MILES OIL SMOKE STARTED IN 2017 . I HAVE TAKEN TO DEALERSHIP ABOUT 8 TIMES IN 3 YEARS NOW OIL ALL IN THE SPARKPLUGS USING OVER A QUART OF OIL EVERY 1000 MILES NOW HAS 56000 MILES AND UNABLE TO DRIVE IT. DEALSHIP TELLING ME THEY WILL HAVE CAR FOR ONE MONTH OR MORE WITH NO REPLACEMENT CAR GIVEN HAVE BEEN TOLD MAY NOT FIX REPLACE THE MOTOR I CALLED MAIN COMPANY EARLIER THIS YEAR. NOTHING WAS DONE.SMOKES AT START UP SMOKES OUT MY GARAGE . THEN CAR WAS SHIMMING WHEN DRIVING AND ENGINE LIGHT CAME ON .
- Reported
- Nov 2020
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringNov 2020 · ODI 11372699Details +Close −
STEERING WHEEL LEFT SIDE DETERIORATING. HOLE ALREADY. CONCERNED IT MAY COME APART CAUSING AN ACCIDENT. I REPORTED TO BROWNS HYUNDAI WHERE I HAVE HAS SERVICE FOR 10 YEARS. MY EXTENDED WARRANTY WAS 10 YEARS AND 100,000 MILES. UNDER 10 YEARS BUT OVER MILEAGE. OTHERS SEEM TO HAVE EXPERIENCED :HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/OFFICIAL-STEERING-WHEEL-PEELING-THREAD.146456/; HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/STEERING-WHEEL-PEELING-AND-ITS-NOT-LEATHER.228945/. DEALER TRIED TO GET HYUNDAI TO ALLOW A GOODWILL ASSISTANCE BUT THEY REFUSED. CONCERNED THIS STEERING WHEEL WILL COME APART.
- Reported
- Nov 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2020 · ODI 11361299Details +Close −
NOTHING HAS HAPPENED SO FAR, MY COMPLAINT IS THAT EVERY 4-6 MONTHS, I NEED TO BUY PARTS FOR MY SANTA FE. IT STARTS WITH A KNOCK ON THE RIGHT FRONT END OF THE CAR. I NEED TO GET TO WORK, SO I TAKE MY TIME GETTING THERE. I ALSO WAS ABOUT TO GET ON THE HIGHWAY, AND THE SPRING BROKE ON THE ON RAMP. I SEE ALL THE HORROR STORIES ABOUT THIS MODEL HYUNDAI WITH ISSUES WITH THE FRONT END . I CAN SEND YOU REPAIR BILLS OF WHAT PARTS HAVE BEEN REPLACED OVER THE LAST 5 YEARS.
- Reported
- Sep 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
StructureSep 2020 · ODI 11361175 · crash · 1 injuriesDetails +Close −
ON JUNE 14,2020, I BACKED OUT OF A PARKING SPOT IN A LOT OUTSIDE A GROCERY STORE AND MY HYUNDAI SANTA FE SUDDENLY ACCELERATED BACK HITTING A BARRIER POLE. WHEN I PUT IT IN DRIVE, IT LEAPT FORWARD AND SPED BETWEEN A POKE AND A PARKED CAR, RACED DOWN A TEN-FOOT EMBANKMENT AND CRASHED INTO THE CORNER OF A BRICK BUILDING. I LATER LEARNED THAT THIS WAS CALLED SUDDEN UNINTENDED ACCELERATION AND THAT THE BRAKES DO NOT WORK WHEN SUA HAPPENS. IT WAS ALL OVER WITHIN SECONDS AND I HAD NO TIME TO ACT. MY CAR WAS COMPLETELY TOTALED AND I SUFFERED RIB CAGE AND STERNUM CONTUSIONS FROM THE SEAT BELT. THE AIR BAG DID NOT DEPLOY. MY CAR SCRAPED THE PARKED CAR AND MY INSURANCE COMPANY PAID FOR THAT DAMAGE.
- Reported
- Sep 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
SuspensionSep 2020 · ODI 11361184Details +Close −
PURCHASED USED VEHICLE SEP 2018 FROM USED CAR CHEVY DEALER. 3 DAYS INTO DRIVING THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE TIRE FORCING ME TO PULL OVER TO THE SIDE QUICKLY, LUCKILY WITHOUT ACCIDENT. CAR TOWED & REPAIRED BY DEALER. HYUNDAI WOULD NOT RESPOND TO COMPLAINTS ABOUT THIS EVEN THOUGH HAVE SEEN OTHERS WITH SAME ISSUE. CAR SOUNDED HORRIBLE AND I HAVE HAD THE SUSPENSION STRUTS AND COILS REPLACED NOW TWICE WITH THIS VEHICLE IN THE LAST TWO YEARS DUE TO BAD WEAR, ABRASIONS AND SQUEAKING IN THE SUSPENSION. REPAIR AND REPLACEMENT WORK DONE AGAIN ON SEP. 2020. POOR QUALITY METAL AND PARTS WITH THIS VEHICLE BRAND AND DESIGN.
- Reported
- Sep 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionSep 2020 · ODI 11353848Details +Close −
FRONT RIGHT STRUT SPRING RELEASED FROM THE MOUNTING WITH A LOUD BANG AND WAS RUBBING AGAINST THE TIRE. THIS HAPPEN WHILE DRIVING AT 30 MPH. THE TIRE WAS DAMAGED. I HAVE REPLACED BOTH FRONT STRUTS.
- Reported
- Sep 2020
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2020 · ODI 11341922Details +Close −
CAR STARTED SMOKING BLUE SMOKE OUT OF THE EXHAUST AT 45,000 MILES WAS NEVER TREATED FOR AN OIL CONSUMPTION TEST. I DIDN'T KNOW THERE WAS SUCH A THING WAS NOT ADVISED AT THAT TIME NOW 3 YEARS LATER SUV ONLY HAS 56,000 IT USED 2 QUARTS OF OIL IN 1700 MILES. SINCE I DON'T DRIVE IT MUCH THEY ARE SAYING I HAVE TO START ALL OVER AGAIN SINCE I HAD NOT BEEN IN SINCE MAY 2020. IT IS NOW JULY DRIVEN IT 1300 MILE I WAS TOLD MUST START CONSUMPTION TEST FROM BEGINNING NOT WITH IN THE 1000 MILE RANGE . THEY NEVER FILED OUT ANY CONSUMPTION CHART TO START WITH . THIS CAR ONLY HAS ONE YEAR REMAINING ON WARRANTY AND THEY ARE TRYING TO RUN OUT THE WARRANTY WITHOUT FIXING IT. CAR SMOKES UP MY WHOLE GARAGE UPON STARTING , IT HAS COVERED PEOPLE UP WITH BLUE SMOKE IT THEY ARE BEHIND ME IN A PARKING LOT. I CAN NOT UPLOADED. A DOCUMENT
- Reported
- Jul 2020
- Incident date
- Dec 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingJun 2020 · ODI 11326818Details +Close −
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR BRAKE LIGHTS FAILED TO ILLUMINATE WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE WAS DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
- Reported
- Jun 2020
- Incident date
- Aug 2013
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2020 · ODI 11322428Details +Close −
ENGINE BLOWN SHORTLY AFTER 'SERVICE ENGINE' LIGHT CAME ON
- Reported
- Apr 2020
- Incident date
- Apr 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2020 · ODI 11297907Details +Close −
THIS IS TO MAKE AWARE OF POTENTIAL/ POSSIBLE ENGINE FIRE CAUSE IN SOME HYUNDAI VEHICLES. I OWN A 2011 SANTA FE. AT LESS THAN 70K MILES THE OIL LIGHT BEGAN TO FLICKER AND LEAK OIL. DEALERSHIP INDICATED I RUINED ENGINE AND I WAS RESPONSIBLE FOR ALL REPAIR COSTS DUE TO BLA BLA BLA. I TOOK VEHICLE TO INDEPENDENT SHOP AND THEY FOUND AND REPLACED DEFECTIVE OIL PRESSURE SWITCH HYUNDAI #9475037000 WHICH LEAKED OIL ONTO TOP ENGINE, CREATED A LARGE POOL OF HOT OIL THAT SAT THERE HIDDEN UNDER OTHER COMPONENTS. ( FIRE HAZARD ). THEN- AT 130K MILES IT HAPPENED AGAIN. REPEAT REPLACEMENT OF GENUINE DEFECTIVE OIL PRESSURE SWITCH AND HOT OIL ON ENGINE (FIRE HAZARD) CONTACTED HYUNDAI TO EXPLAIN THE FIRE HAZARD DEFECTIVE OIL SWITCH ISSUE. ALL THEY COULD SAY WAS TAKE IT TO DEALERSHIP. WELL I DID JUST THAT THE FIRST TIME THIS HAPPENED SO WHY GO BACK AND GO THRU THE SAME BS. THE 2 SWITCHES FAILING AND HIDDEN OIL POOLS ON A HOT ENGINE SHOULD BE A RED FLAG AND MAYBE AN ANSWER TO ALL THE PAST CAR FIRES REPORTED HERE. INCLUDED IS PHOTO OF THE DEFECTIVE PARTS THAT WHERE REPLACED. NOTE- THE SWITCH LOCATION IS IN THE V CAVITY UNDER THE INTAKE MANIFOLD. IMPOSSIBLE TO SEE AND IF IT STARTS SPEWING HOT OIL OUT THERE'S NO WAY SEE IT. *TR
- Reported
- Jan 2020
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2020 · ODI 11296943Details +Close −
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE REAR CALIPERS SEIZED. ALSO, WHEN THE BRAKE PEDAL WAS APPLIED, THE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CALIPERS SEIZED AND THE MASTER CYLINDER AND BRAKE PADS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V613000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 115,000.*DT*JB
- Reported
- Jan 2020
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2019 · ODI 11281131Details +Close −
PASSENGER OCCUPANT DETECTION SYSTEM IN 2011 HYUNDAI SANTA FE IS MALFUNCTIONING/ BROKEN. ONLY WAY TO REPLACE IS BY PURCHASING AN ENTIRELY NEW SEAT, $4000, IN ORDER FOR THE AIR BAGS TO WORK PROPERLY. VEHICLE HAS LESS THAN 50,000 MILES ON IT. WHEN I CONTACTED HYUNDAI ABOUT THE ISSUE THEY WERE UNHELPFUL AND TOLD ME I SHOULD HAVE PURCHASED AN EXTENDED WARRANTY. DON'T FEEL I SHOULD EVER HAVE TO PAY OUT OF POCKET FOR A FAULTY AIRBAG SENSOR EVEN IF IT IS OUT OF WARRANTY. NOT ONLY THAT, BUT THE FACT THAT THE ENTIRE SEAT HAS TO BE REPLACED BECAUSE THEY DON'T SELL THE SENSOR ANY OTHER WAY IS ROBBERY. AIRBAGS SHOULD NEVER HAVE TO BE MAINTAINED OR FIXED ON A VEHICLE WHEN THERE IS NO FAULT BY THE OWNER. ESPECIALLY ONLY AFTER 8 YEARS AND LESS THAN 50,000 MILES.
- Reported
- Nov 2019
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionSep 2019 · ODI 11257992Details +Close −
BROKEN COIL SPRING. COULD HAVE COLLAPSED ONTO TIRE WHILE MOVING. GARAGE FOUND THE PROBLEM AND HAD IT REPAIRED WITH NEW QUICK STRUTS.
- Reported
- Sep 2019
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingSep 2019 · ODI 11255907Details +Close −
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT NOTICED THAT WATER WAS COLLECTING IN THE REAR PASSENGER BRAKE LIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINNER HYUNDAI (591 S DUPONT HWY, DOVER, DE 19901, (302) 877-2489) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SEAL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
- Reported
- Sep 2019
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingAug 2019 · ODI 11244470Details +Close −
WATER IN SIDE FRONT HEAD LIGHT AND INSIDE REAR TAIL LIGHT.. CLEAR COAT COMING OFF
- Reported
- Aug 2019
- Incident date
- Jan 2015
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2019 · ODI 11235040Details +Close −
MY CAR STARTED RUNNING HOT PERIODICALLY, THE THERMOSTAT GAUGE KEPT GOING UP AND DOWN. THERE WAS A BUBBLING SOUND IN RADIATOR RESERVE CONTAINER. MY VEHICLE WOULD NOT STAY CRANKED.
- Reported
- Jul 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electronic Stability Control (ESC)Jul 2019 · ODI 11230032Details +Close −
WARNING LIGHTS FOR ABS AND ESC SYSTEMS COME ON WHEN VEHICLE IS STARTED AND DO NOT GO OFF AS THEY ARE SUPPOSE TO. APPEARS TO BE AN EQUIPMENT FAILURE. LIGHTS STAY ON WHEN VEHICLE IN MOTION. BOTH LIGHTS CAME ON WHILE DRIVING ON A HIGHWAY.
- Reported
- Jul 2019
- Incident date
- Jul 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2019 · ODI 11229448Details +Close −
2011 SANTA FE LEAKS OIL CONSTANTLY. IT'S MORE NOTICEABLE WHEN THE CAR IS STATIONARY, BECAUSE OUR DRIVEWAY IS ALWAYS COVERED WITH OIL STAINS. OTHERS HYUNDAI MODELS HAVE BEEN RECALLED FOR THE SAME PROBLEM, BUT NOT THE SANTA FE. THE LEAK HAS BEEN PRESENT FOR THE LAST FIVE YEARS, EVER SINCE I OWNED THE CAR. DEALER STATED THERE WAS NO PROBLEM WHEN I FIRST BOUGHT THE CAR AND NOTICED THE ISSUE.
- Reported
- Jul 2019
- Incident date
- Jul 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2019 · ODI 11228755Details +Close −
SOMETHING IN THE ENGINE , HARNESS OR MODULE , ALLOWS THE COMPUTER TO OVERHEAT SUDDENLY , THROUGH 3 BATTERS AND 2 ALTERNATORS IN 4 MONTHS LAST ALTERNATOR LASTED 2 DRIVES... CAR DIES NANCY DEPRESSIVE LIGHT SHOW AND DIED THEN THE BATTERY AND ALTERNATOR IS FRIED. HYUNDIA DEALERSHIP REFUSING TO CHECK HARNESS OR MODULE BECAUSE MY VIN NUMBER ISN'T LISTED IN RECALL ALTHOUGH MY CAR IS IN THE RECALL. THE CAR HAS DIED 4 TIMES REQUIRING TOWING. THE CAR DIED WHEN DRIVING AFTER ABOUT 10 MILES . CAR HAS BRAND NEW BATTERY. STARTER WORKS FINE. IT DIED IN THE MIDDLE IF A STREETCEACH TIME TWICE WAS AT NIGHT. AND I AM A DISABLED WOMAN WHO USES A WHEELCHAIR. MONDAY JUNE 24TH WAS THE MOST RECENT TIME AT 1 PM IN 104 DEGREE HEAT FOR 5 HOURS WITH A HEART CONDITION WHICH WAS DOUBLY DANGEROUS SITUATION. THE BATTERY DIED EVENTUALLY LEAVING ME WITH NO HAZARDS. WHAT TO CHARGE ME TO REPLACE A 3 RD ALTERNATOR WITHOUT CHECKING HARNESS OR MODULE A SCAM!
- Reported
- Jul 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2019 · ODI 11228497Details +Close −
THE VEHICLE DEVELOPED A LOW END ENGINE RATTLE DURING IDLE. THE NOISE WOULD GO AWAY ON ACCELERATION. TODAY THE ENGINE FAILED. IT WON'T TURN OVER AT ALL. IT'S SEIZED UP. I CHECKED THE OIL AND THE OIL IS FULL. I BOUGHT THIS VEHICLE WHEN IT WAS 2 YEARS OLD. I'VE USED SYNTHETIC OIL AND CHANGED THE OIL EVERY 3 - 4,000 MILES. THE SYMPTOMS ARE IDENTICAL TO THE ONES ON THE SONATA AND OTHER VARIOUS MODELS. MY VEHICLE WAS MANUFACTURED HERE IN THE STATES. AN ENGINE IS A HUGE EXPENSE. ESPECIALLY IF IT'S DUE TO MANUFACTURER NEGLIGENCE. I WILL NEVER BUY ANOTHER HYUNDAI OR KIA AGAIN AT THIS POINT.
- Reported
- Jun 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2019 · ODI 11218466Details +Close −
THERE IS A REAR CALIPER RECALL ON HYUNDAI SANTAFE 2011 MANUFACTURED SEP.28 - NOV.25 2010 , MY VEHICLE IS MANUFACTURED IN THIS TIME FRAME - NOV.16.2010 AND HAVE THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL BUT THE HYUNDAI REPS REFUSED THE REPAIR BECAUSE MY VIN IS NOT ON THE "LIST"? NHTSA CAMPAIGN NUMBER: 10V-613 HYUNDAI RECALL 098: BRAKE CALIPERS
- Reported
- Jun 2019
- Incident date
- May 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2019 · ODI 11207901Details +Close −
MY 2011 HYUNDAI SANTA FE WAS BEING DRIVEN ON THE CITY STREETS AT A SPEED OF APPROX. 30MPH WHEN THE ENGINE STARTING MAKING A LOUD NOISE IN THE ENGINE. FOUND THE ENGINE HAS A BENT ROD. THE CAR HAS 110,000 MILES AND HAS HAD A REGULAR OIL CHANGE EVER SINCE WE BOUGHT THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM. ALL OTHER VEHICLES I HAVE OWNED OR OWN NOW LAST WELL OVER 200,000 MILES. HAD TO TOW THE VEHICLE HOME 80 MILES. HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE. NEVER HAD A WARNING THIS WAS ABOUT TO HAPPEN. THANK GOODNESS HE WAS ON A CITY STREET..
- Reported
- May 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2019 · ODI 11203767Details +Close −
BOUGHT THE SANTA FE USED WITH 96046 MILES ON IT. SHORTLY AFTER BUYING IT IT BEGAN MAKING A LOUD BANGING NOISE IN THE REAR END WHEN FIRST STARTING OUT ESPECIALLY STARTING OUT ON AN UPGRADE. ALSO MAKES THE NOISE WHEN BACKING UP IN WET GRASS OR MUDDY CONDITIONS. SOMETIMES SOUNDS LIKE THE WHOLE BACK END IS GOING TO FALL OFF THE CAR. UNFORTUNATELY NO WARRANTY. THERE ARE PLENTY OF COMPLAINTS REGARDING THE TRANSMISSION. NEEDS ADDRESSED BEFORE SOMEONE GETS HURT.
- Reported
- Apr 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Exterior LightingJan 2013 · 13V113000Details +Close −
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Open full NHTSA recall record →EquipmentJun 2011 · 11E040000Details +Close −
CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 55538, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI SANTA FE VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
Risk: WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
Remedy: CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
Open full NHTSA recall record →Service BrakesSep 2010 · 10V613000Details +Close −
HYUNDAI IS RECALLING CERTAIN MODEL YEAR 2011 SANTA FE VEHICLES MANUFACTURED FROM SEPTEMBER 28, 2010, THROUGH NOVEMBER 25, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.
Risk: AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 17, 2010. OWNERS MAY CONTACT HYUNDAI ROADSIDE ASSISTANCE AT 1-800-243-7766.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
5 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Recalls 20V-746 and 21V-727 to address potential engine failures and fires in certain Hyundai vehicles equipped with various engine types. Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov. In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure rewlated recalls mentioned above and conducted previously. See the EA21-003 Opening Resume available at NHTSA.gov for more information. Also available in the downloadable version of this resume is a list of the reference numbers for the 302 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021. Note that the Manufacturer reports cited above are customer complaints received through March 2019.
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
The Office of Defects Investigation (ODI) opened PE12-029 based on one complaint alleging that a fastener became loose in the steering shaft of a model year (MY) 2011 Hyundai Santa Fe vehicle and related Early Warning Reporting field report data.In it's response to ODI's information request letter for PE12-029, Hyundai identified a total of four incidents of steering shaft universal joint failure in early production MY 2011 Santa Fe vehicles, including the incidents that had been identified by ODI. Two of the failures occurred at low mileage early in 2011, shortly after vehicle sale, leading to Hyundai's initial investigation.Hyundai attributed the failures to operator error at the vehicle assembly plant in failing to fully assemble the universal joint to the steering column shaft before tightening the universal pinch bolt.The company inspected 680 vehicles at the assembly plant as part of its initial investigation and found no additional indications of improper steering shaft assembly. Hyundai implemented changes in the assembly process to ensure proper steering shaft assembly, including the use of a go/no go Gap Gauge to ensure that the universal joint knuckle is fully assembled to the steering column shaft before being fastened.Hyundai believes that the improper assembly affected only a few vehicles and that joints that were not properly assembled should have already failed and the likelihood of additional failures is remote.None of the failures involved vehicles produced after the Gap Gauge implementation on April 27, 2011 and no additional failures have been reported since October 2012.Hyundai will notify ODI if any additional failures are reported to the company through the end of 2013.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by the circumstances.
Crash-test ratings
2011 Hyundai Santa Fe SUV FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2011 Hyundai Santa Fe SUV 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Santa Fe 2WD | 2.4L 4-cyl | Front-Wheel Drive | Automatic 6-spd | 20 | 27 | 23 |
| Santa Fe 4WD | 3.5L 6-cyl | 4-Wheel Drive | Automatic 6-spd | 20 | 25 | 22 |
| Santa Fe 4WD | 2.4L 4-cyl | 4-Wheel Drive | Automatic 6-spd | 20 | 25 | 22 |
| Santa Fe 2WD | 3.5L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 20 | 26 | 22 |
| Santa Fe 2WD | 2.4L 4-cyl | Front-Wheel Drive | Manual 6-spd | 19 | 26 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2011 Hyundai Santa Fe: frequently asked
What does the complaint record show for the 2011 Hyundai Santa Fe?
Owners filed 181 NHTSA complaints about the 2011 Hyundai Santa Fe. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2011 Hyundai Santa Fe?
The most-reported problem areas are Engine (23% of complaints) and electrical system (12%).
How many recalls does the 2011 Hyundai Santa Fe have?
3 recalls have been issued that affect the 2011 Hyundai Santa Fe, covering components such as exterior lighting. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2011 Hyundai Santa Fe get?
The EPA rates the 2011 Hyundai Santa Fe between 21 and 23 mpg combined, depending on trim and drivetrain.