Verdict
2024 Hyundai Ioniq 5: Complaints, Recalls & Known Issues
What the public record actually says about the 2024 Hyundai Ioniq 5 — every figure below is a NHTSA or EPA number, not an opinion.
The read
More reported complaints than most SUV.
Owners filed 215 NHTSA complaints — more complaints than 95% of 2024 SUVs. Electrical System leads the reports (67%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2024 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
215
Reports to NHTSA, 2024
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
110
EPA estimate
Complaint volume vs. segment peers
More complaints than 95% of 2024 SUVs
The bar is this car's percentile among 2024 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (67% of 215 reports), followed by power train (16%).
+ 7 more component categories with fewer reports.
Share of all 215 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11680917, ODI 11606146, ODI 11749438, ODI 11746346, ODI 11745243.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Electrical SystemFeb 2026 · 26V432000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Electrical System · 24V204000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Electrical System · 24V868000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2024 Hyundai Ioniq 5 SUV Early Release RWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2024 Hyundai Ioniq 5 SUV Early Release AWD NHTSA source
- Overall
- Frontal
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- Rollover
2024 Hyundai Ioniq 5 SUV Later Release RWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
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- Rollover
2024 Hyundai Ioniq 5 SUV Later Release AWD NHTSA source
- Overall
- Not rated
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- Not rated
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Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Ioniq 5 Long range RWD | — | Rear-Wheel Drive | Automatic (A1) | 132 | 98 | 114 |
| Ioniq 5 Standard range RWD | — | Rear-Wheel Drive | Automatic (A1) | 127 | 94 | 110 |
| Ioniq 5 Long range AWD | — | All-Wheel Drive | Automatic (A1) | 110 | 88 | 99 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2024 Hyundai Ioniq 5: frequently asked
What does the complaint record show for the 2024 Hyundai Ioniq 5?
Owners filed 215 NHTSA complaints about the 2024 Hyundai Ioniq 5 — more complaints than 95% of comparable 2024 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2024 Hyundai Ioniq 5?
The most-reported problem areas are Electrical System (67% of complaints) and power train (16%).
How many recalls does the 2024 Hyundai Ioniq 5 have?
3 recalls have been issued that affect the 2024 Hyundai Ioniq 5, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2024 Hyundai Ioniq 5 get?
The EPA rates the 2024 Hyundai Ioniq 5 between 99 and 114 mpg combined, depending on trim and drivetrain.