Model-year record

2023 Hyundai Ioniq 5
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Complaints filed
382
Reports to NHTSA, 2023
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Electrical System issues lead owner complaints (57% of 382 reports), followed by power train (19%).
+ 12 more component categories with fewer reports.
Share of all 382 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11743216, ODI 11730289, ODI 11560959, ODI 11602491, ODI 11749330.
Individual complaint reports(382)
Showing the 50 most recent reportsAir BagsJul 2026 · ODI 11751523Details +Close −
There is a yellow air bag (SRS) safety restraint critical wire harness underneath the seats and it's loose and hanging down touching the floor with lots of slack, very easy for a water bottle or any object to roll under there and pull it loose, which would disable a critical passenger safety system. This issue is reported by many drivers including myself, photos attached are from multiple people's experiences with this issue.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11750932Details +Close −
The vehicle repeatedly displays a "Stop Vehicle and Check Brake System" warning together with an ABS warning, accompanied by a loss of normal braking response. On XXX, while driving at approximately 60 mph on I-85 northbound near Exit XXX in [XXX], the warnings appeared and the brakes did not respond normally. I was maintaining a substantial following distance, and the braking system restored itself before I reached the point of needing to brake hard, so no crash or injury occurred. Had hard braking been required in that window, I do not believe the vehicle would have stopped as commanded. This is a recurring fault. The vehicle, purchased certified pre-owned and still under the Hyundai factory warranty, has been taken to the dealer (Ed Voyles Hyundai, [XXX]) three times for the same condition. On the first visit the Integrated Electronic Brake (IEB) unit was replaced; on the second, the Smart Junction Box was replaced; on the third, the dealer removed an aftermarket tracking device wired to the data link connector and referenced Hyundai TSB 24-GI-011H, representing the problem as corrected. The braking-loss event on XXX occurred after that repair. The vehicle has been out of service approximately 30 days total. Because the failure is an intermittent loss of braking response at highway speed, I consider it a serious safety hazard and no longer drive the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2026 · ODI 11749330Details +Close −
The contact owns a 2023 Hyundai Ioniq 5. The contact stated that while driving at higher speeds occasionally, the vehicle suddenly lost motive power. The "Smart Smooth Cruise Control Conditions Not Met" warning message was displayed on the instrument panel. The contact restarted the vehicle as a temporary fix; however, the failure recurred. The vehicle was taken to a local dealer where it was diagnosed with an unknown electrical failure. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the same local dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
- Reported
- Jul 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Lane DepartureJul 2026 · ODI 11748381Details +Close −
The ioniq 5 highway driving assist, which steers the car and keeps it centered in the lane, will disengage without clear warning - the small green steering wheel icon (which is at the top of the dash cluster) simply becomes grey and blinks, but there's no audible chime to indicate that the car has disengaged the steering assist. I have had multiple times on the highway where it disengaged and I don't notice (because I am looking at the road, not the dash) and one time on the highway it disengaged during a turn and hit the rumble strip, causing me to swerve back onto the road. My hands were on the steering wheel and I was paying full attention, but I was expecting the car to handle the turn, and it just disengaged without me noticing. Had there been another car in the middle lane or I reacted slower, it's likely a crash would have occurred. This has been documented as well on Reddit and confirmed by multiple owners, who have mentioned they have disclosed to the manufacturer: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2026 · ODI 11748404Details +Close −
Rear hatch window spontaneously shattered for no apparent reason. Car was parked in a Florida parking lot, no use of rear hatch and no use of rear defroster. I understand there is a potential class action lawsuit for the Ioniq 5 model years 2022-2025 for this problem.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2026 · ODI 11747025Details +Close −
I have a 2023 Hyundai Ioniq 5 Limited and had the ICCU "popped" (failed) which took about two weeks to replace. This time we were lucky that in happened at our home but had we been driving the car would it would have completed died. We regularly drive from from [XXX] to [XXX] were there are large section of [XXX] with no cell service. Meaning potentially walking for miles in extreme heat or cold. Hyundai right now seems only interested in continuously replacing the part rather than actually fixing the route cause, making it so the car is not trustworthy or safe to drive long distances. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2026 · ODI 11745637Details +Close −
1. What component failed, and is it available for inspection? The Integrated Charging Control Unit (ICCU) failed. The vehicle is currently at the dealer's service center, so the failed component is available for inspection upon request. 2. How was your safety or others' safety put at risk? After parking and re-entering the vehicle following a grocery stop, the vehicle displayed "Check Vehicle Electrical System" followed by "Check Vehicle Power Supply" warnings. This occurred without warning while the vehicle was in normal use, and the vehicle had to be towed since it was no longer driveable. The sudden, unannounced failure of the electrical/power system created a risk of being stranded in traffic or in an unsafe location had the failure occurred while driving rather than while parked. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The vehicle was towed to the dealer's service center, where the Hyundai-certified service technician confirmed the ICCU failed and informed us it needs replacement. 4. Has the vehicle been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by the dealer's Hyundai-certified service technician, who confirmed the ICCU failure. No additional inspection by Hyundai corporate, police, or insurance representatives has occurred at this time. 5. Were there any warning lamps, messages, or other symptoms prior to the failure, and when did they first appear? No warning lamps or messages appeared prior to the incident. The first symptoms were the "Check Vehicle Electrical System" and "Check Vehicle Power Supply" messages, which appeared suddenly upon re-entering the vehicle after a grocery stop, approximately one week after purchase (used) at roughly 8,000 miles.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2026 · ODI 11743216 · crash · 1 injuriesDetails +Close −
OnXXX, as we approached what I call the 6 o’clock position of a round-about in [XXX], we had braked almost to a full stop (0-5 mph) to wait on the car ahead of us to enter the round-about when we felt increasing movement. Despite braking, to wait on that car, our car with increasing speed started shoving that car into the circle. Fortunately, he was able to drive away from us, but that car had been damaged on the back and right side. With that obstacle out of the way, our car rapidly and exponentially increased speed - all while we were fully braking. Two witnesses said they saw our brake lights as we sped along. We hit the curb as we approached the 12 o’clock exit, and that turned us so that we crossed both lanes of the road and headed towards the far sidewalk and storefronts. When we hit that curb it pushed us diagonally to face the street again. Hard to estimate but we must have been doing 50 mph when we hit a very large brick planter and we finally were wedged to a stop when we slammed in between two vehicles parked parallel to the sidewalk. The motor ran for a few seconds after we stopped, and finally quit on its own. We KNOW the brake was applied the whole time; there were no visual or audible alarms from the car as we entered “UNINTENDED ACCELERATION”. Despite the incredibly strong impact (our car has been deemed totaled) the front air bags did not deploy. Only the driver’s side curtain deployed. The bumper of the parked transport van on our front left was damaged, and the small SUV on our front right was deemed totaled. No people were in those two parked cars; the first car was hit at the initial slower speed so those people were not injured. By some grace, no pedestrians were in our path or they would surely have been killed. The driver of our car (my husband) was miraculously not injured, but CT scans and x-rays showed I had several contusions and a fractured tibia that will require surgery due to brake, propulsion, no air bags. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Unknown Or OtherJun 2026 · ODI 11741290Details +Close −
All symptoms of a 2nd iccu failure. Pop noise heard. Warning lights came on 12v drained, vehicle towed to nearest dealer.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11739646Details +Close −
Car indicated 12v battery was critically low and that I should stop safely. I was just starting it in a parking lot. This is a classic ICCU failure and the car is up to date on all recall updates. The car requires manual key unlocking for outside access at this point, and the rear hatch is only unlockable using the manual release mechanism which is recessed into the rear hatch and needs the key. The back two doors cannot be opened at all, from either direction and the handles don't work when the electrical system has failed and the child lock was engaged accidentally when it happened. This legitimately terrifies me for anyone traveling with back seat passengers who need quick exit. There isn't one.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2026 · ODI 11738922Details +Close −
The Integrated Charging Control Unit (ICCU) failed on my 2023 Hyundai Ioniq 5. The vehicle stopped charging prematurely overnight via AC Level 2 charging and then refused to charge again at all. The ICCU is responsible for maintaining the 12V battery by topping it up during normal operation. No warning or check engine light came on, I was only made aware when I attempted L2 charging and the car would refuse to take the charge. I understand that with a failed ICCU, if I'm unaware of the failure (e.g., relies solely on DC fast charging which bypasses the ICCU), the 12V battery can deplete without warning while the vehicle is in motion, potentially causing sudden loss of vehicle systems including power steering, brakes, and other safety-critical electronics. The vehicle was parked at the time charging failure was discovered. No injuries occurred.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11738416Details +Close −
The ICCU died a second time
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11734215Details +Close −
ICCU failed at 20,000 miles, 2 years after I first got the vehicle. Blue link showed the P1a9096 ICCU code failure. Car could not be driven for more than a few minutes then the message to stop safely came about and car would die. It took the dealer 2 months to replace the ICCU with the SAME defective part. It is only a matter of time before it fails again.
- Reported
- Apr 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11733953Details +Close −
My Hyundai IONIQ 5 has repeatedly lost 12V power and shut down. The vehicle had to be jumped by AAA multiple times. After being restarted, it died again, and after two days of use it was dead again. I am concerned this is related to the known ICCU / 12V battery charging issue affecting IONIQ 5 vehicles, which can cause loss of motive power or make the vehicle undrivable. The vehicle is currently at Hyundai Southern States in Raleigh, NC for diagnosis and repair.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11734182Details +Close −
Iccu failure. Vehicle stops working completely
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11733495Details +Close −
See attached document for complaint.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2026 · ODI 11730728Details +Close −
While charging my vehicle at home using a level 2 charger, the ICCU failed. When it failed, it caused a power surge and my level 2 charger “exploded.” It also caused the master breaker to trip, cutting the power off to my entire house. The vehicle no longer charges, will not drive over 25mph and has to be towed to a dealership for repair. Also, the level 2 charger is fried and no longer works.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11730155Details +Close −
There was sudden power reduced and turn to the limp mode(Turtle symbol popped up). After pull over my vehicle to highway shoulder, the vehicle became total power loss. Unable to drive anywhere. It was a dangerous situation for my family. We waited tow car and took my vehicle to Hyundai dealership which located close to my house. They diagnosed my car and after a day. They told me it needs to be replaced a ICCU assembly and Fuse. There was no ETA for the parts. They provided me a loaner’s car. After about 15 days, they fixed and I was able to take my car.
- Reported
- Apr 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11730289 · crashDetails +Close −
On XXXXX, while parked at a campsite approximately two hours from my home, the vehicle displayed an “electrical failure” warning on the dashboard. The vehicle had been parked for less than 20 minutes when this issue occurred. I contacted Hyundai customer support that same evening to report the problem (Case #XXXXXX). On April 4, 2026, the vehicle was towed via Hyundai roadside assistance to Winner Hyundai in Dover, Delaware, where Tracy is my current point of contact. This situation left my family of four, along with our belongings and pet, stranded without transportation. Despite significant effort, we were unable to secure a rental vehicle in the Dewey Beach area, even after contacting multiple rental agencies and the dealership directly. This was later resolved, and I am currently in a rental through Enterprise; however, the stress and uncertainty of potentially being stranded was significant and unacceptable. While at the dealership, my wife witnessed the tow operator unloading the vehicle without proper equipment to safely lower it. As a result, the vehicle’s hitch made forceful contact with the pavement and became lodged. Multiple dealership employees observed the incident. After considerable effort to free the vehicle, it was released abruptly and rolled into another vehicle on the lot, causing additional damage. An argument then occurred between the dealership owner and the tow operator, which my wife was forced to witness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- Crash
Power TrainApr 2026 · ODI 11729574Details +Close −
On 11/7/25 , we were driving my 2023 Hyundai Ioniq 5 to a friend's home in rural [XXX] , a trip of approximately 160 miles. At around 5:00 PM, we stopped about halfway to our destination to charge the battery. The car would not charge above 47%. While we continued to attempt to charge the battery, the console displayed a Check Electrical System Warning message, and we received the DTC P1AA700 via BlueLink. We were concerned about our safety on the drive up to the mountains. We were afraid the car would stop running on the highway and cause an accident. We were also concerned the car would die in a remote area and we would be stranded. However, the dealership was closed for the weekend. We drove carefully to our friend's home. I contacted Stevens Creek Hyundai on 11/10/25 and arranged to bring the car in on 11/11/25. It had 13,652 miles on it at that time. Eventually, the dealer confirmed the DTC P1AA700 and said they would need to order a new EGMP battery. The car was in the shop for 128 days, waiting for Hyundai to "build a battery" in [XXX] . Eventually, Stevens Creek Hyundai replaced the EV battery and I picked up the car. Given the delay in repairing my car and the growing evidence of Hyundai battery failures, we wanted to report this problem to the authorities. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Apr 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11729695 · crash · 1 injuriesDetails +Close −
7 incidents of electrical drive problem incidents 1-3car would not start despite full battery Incident 4 same thing and car went to dealer, they said know problem and they would fix it overnight by downloading new software and charge about 400 for new 12V battery Incident 5 While on freeway using cruise control card speed varied wildly I disabled cruise control and with manual throttle same problem Incident. 6 In middle of traffic car went blank no lights or anything. I tried to restart 3 times and nothing, so I sat back and was in process of calling for tow. I did nothing and car violently accelerated and turned into steel pole. Only injury I had was bump on head that went away. As soon as the ghost mode engaged I hit the brake which likely prevented more damage to me, but front end of car was damage Incident 7 While I was detained someone else drove car to dealer and driver reported felt like driving on ice with rapid direction and speed changes Currently at dealer where neither dealer or Hyundai will take of problem and I get run arround from Hyundai and dealer. Dealer claim the don’t know is the problem. Dealer has had car for approximately 65 days Bottom line, the car is totally unsafe to drive and very dangerous
- Reported
- Apr 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Power TrainApr 2026 · ODI 11729262Details +Close −
While driving the vehicle, the ICCU failed. The vehicle shut down in the middle of traffic without any warnings.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11728697Details +Close −
On Mar 29th, I got a 12v battery low voltage warning sign at 4pm. Jumpstarted the car and drove back to the home. On Mar 30th, car would not start so I had it towed to Downey Hyundai by roadside assistance. On Mar 30th, 12:41pm dealer confirmed that the it will need an "ICCU" and have ordered the part, but there are no loaners and no ETA for the part at this time. Problem has been reproduced and confirmed by dealer. There were no other warning signs prior to the failure.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2026 · ODI 11728740Details +Close −
I am writing to notify you of an Integrated Charging Control Unit (ICCU) failure on my 2023 Hyundai Ioniq 5, purchased in October of 2023. While driving home on March 4 2026, the dashboard displayed the warning "Check vehicle electrical system," and then a "pull over safely" warning. I had to leave the vehicle in a parking lot and walk home. It was towed to a dealer on March 5, 2026 to diagnose and repair the problem. The car has just under 17000 miles on it. I was told the dealer was swamped with Ioniqs with this problem and had no ETA for parts. Fortunately they will be able to repair our car next week. Hyundai claims the replacement part has been redesigned to address the problem. Interestingly, I'm reading that Hyundai has issued a recall for some vehicles of this make and model year for this very serious issue; mind bogglingly we received no such notice.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11728787Details +Close −
Failure of Integrated Charge Control Unit (ICCU). Vehicle stopped charging 12V service battery from main high voltage battery. Displayed "Check Electric Vehicle System" followed by "Stop vehicle and check power supply". Vehicle to operate normally though Cruise Control stopped working. Continued to drive the few miles to our home. Once home checked service battery with battery monitor. Showed 12.1V and did not show battery being charged with vehicle ON (Ready) or OFF. Had vehicle towed to Hyundai service facility where the ICCU failure was confirmed.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11727468Details +Close −
My vehicle lost power as I was driving after warnings from the electrical system. The vehicle was towed to a Hyundai dealership where it was diagnosed with ICCU failure. The ICCU system was replaced by dealer.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11727344Details +Close −
AWD functionality of car broken. Had to get traction motor replaced.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11727345Details +Close −
ICCU failed
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11726622Details +Close −
My 2023 Ioniq 5 had the ICCU replacedin 2025 and then it failed again in late January 2026. The car has been at the dealership since then awaiting a new part.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11726747Details +Close −
Car lost charge quickly, went into limp mode while I was driving on the highway. I had to pull of the road several times and try to get it to a charging station. It barely made it after the lose of power. Charged it to 80% and it would only go up to a range of 100 miles. Took it to the dealership and they confirmed it needed a whole new main battery. ICCU had already been replaced. Had to wait over 5 months for replacement parts.
- Reported
- Mar 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11726200Details +Close −
The ICCU unit malfunctioned and needed to be replaced. It occurred while I was driving home and I was lucky enough to make it to my driveway. If it had been on the freeway I would have been stuck.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11726028Details +Close −
2023 Hyundai Ioniq 5 displayed a "Check Vehicle Electrical System" warning on the dashboard. The Integrated Charging Control Unit(ICCU) failed, and it rendered the car inoperable. I could not drive it and was left stranded, waiting for a tow truck in below-freezing temperatures as the car completely died. Hyundai has previously recalled the vehicle for this, and my car had been serviced in the recall campaign, so the issue is clear: the recall did not fix this issue. The car has been sitting at the service center for two weeks, waiting in the repair queue behind other Ioniq 5 cars with the same ICCU failure.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2026 · ODI 11725930Details +Close −
ICCU failure, left stranded for a tow
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11725443Details +Close −
The ICCU electrical system failed for the 2 nd time owning the car. Resulting in another 2 month wait to get it repaired. The dealer says they put the same part in, that may fail again.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2026 · ODI 11725456Details +Close −
The ICCU on my Ioniq 5 failed about a year after getting the software update that supposedly addressed the issue. I am very concerned about the reliability of my car going forward as it doesn't appear Hyundai has addressed the issue and I have no reason to think the replacement ICCU component won't fail as well.
- Reported
- Mar 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11725580Details +Close −
The ICCU failed after completing all required recalls. The car stopped working while driving. The car losing power while driving could have created an accident had I not pulled over in time. The part was replaced by Hyundai under warranty and is now fixed.
- Reported
- Mar 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11725725Details +Close −
ICCU failure. Car was at 16% when I tried to charge the car. Heard a pop sound from underneath the car and the dashboard had a message saying to check the electrical system.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11725345Details +Close −
The vehicle is a Hyundai Ioniq 5 electric vehicle. There have been known issues with the integrated charging control unit (ICCU) failing suddenly rendering the car inoperative; I just took it to the dealer and they confirmed a fault with the ICCU. I am up to date with multiple prior ICCU recalls and updates. Leading up to this, a few months ago my 12V battery died unexpectedly at ~22000 miles and I had it replaced. The ICCU charges the 12v battery so I wondered if there was an ICCU issue but the car otherwise was operating fine. Overnight while charging with a level 1 charger at home recently, the car stopped charging overnight unexpectedly. A couple days later I plugged in to charge at home again and got a message "charging unsuccessful", and on the dash I received a message that said "check electrical vehicle system" which went away when I unplugged the car. I tried a different level 1 charger from my wife's car and received the same "charging unsuccessful" message. Interestingly that charger no longer seems to work on her car, so it's possible that my car damaged the charging unit. I then went to try a level 2 charger maintained by the city of Seattle which was operative and had power when I plugged in. On plugging in, I received the same "charging unsuccessful" message and then the light on the level 2 charger went off and the level 2 charing unit lost power. Again, it appears that the fault on my car may have damaged an external charging unit. Thankfully I was still able to drive the car to the dealer where the ICCU failure was confirmed and am in the process of replacing it (they don't have the parts in house and told me the current wait is less than a week though previously had been sometimes months). A service rep told me many customers had the failure happen suddenly with a loud "pop" while the car was in motion causing them to limp to the side of the road or leaving them stranded.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11725084Details +Close −
My ICCU failed and left my family and I stranded. I understand that this is happening on many Ioniq 5s and that Hyundai has not come up with a reliable solution for this problem.
- Reported
- Mar 2026
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11723620Details +Close −
My 2023 Hyundai Ioniq 5 suddenly malfunctioned on Sunday, March 1, 2026. The vehicle abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely died within minutes. This left me stranded on the roadside off the highway, and the car had to be towed to the dealership. It has now been over 10 days, and I have not received any updates regarding the repair timeline, or next steps. This situation is extremely frustrating, as I depend on this vehicle daily. I would greatly appreciate immediate communication regarding the status of my vehicle, including: •Expected repair timeline •What is Hyundai doing to alleviate this massive problem with ICCU? This Hyundai ICCU issue has been around for a few years now, but Hyundai has not provided a lasting fix. Leaving the IONIQ owner to suffer financial and emotional loss. Please get in touch with me as soon as possible with an update, I look forward to NHTSA's prompt response and a resolution to this issue. Sincerely, Dr [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2026 · ODI 11723241Details +Close −
Entered car on very cold day. Put heater and defroster on high, drove about a mile and then the window cracked.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMar 2026 · ODI 11722925Details +Close −
On [XXX], I received a warning on my 2023 IONIQ 5 that said “stop vehicle and check braking system” and the car went into “turtle mode”. I took it into the dealer for repairs and they said the issue was related to the 12V battery and returned the car to me as repaired. Then, on [XXX], I was driving the car and I got the same error message but this time the car’s brakes didn’t work. Thankfully, I was able to pull off the surface road I was on and pulled into a residential area where I used the parking brake to stop the car. I then had it towed to the dealer and they are currently in the process of repairing it. My son and I were in the car at the time of the [XXX] incident and were very fortunate that we did not hurt anyone or ourselves when the brakes didn’t work. As of today, the Hyundai dealer (Roseville, CA) says they are repairing a brake component that was defective but they missed this on the 2/28/26 inspection. See attached photo of the warning indicator. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11723038Details +Close −
I started the car and put down all 4 windows simultaneously. I heard a pop and a dash warning "Check electrical system". I knew this is symptomatic of an ICCU failure and the car will not be driveable for very far. This happened despite having recall work performed for this specific issue in September. That recall work was just a software update, but it is a hardware problem. Hyundai needs to fix the hardware problem. If this had happened when I was at a remote trailhead without cell service I likely would have been stranded. Fortunately I was able to drive 1-2 miles home and get the car towed. I was without a car for 4 days until Hyundai could get me a loaner vehicle. Unknown how long repair will take. Unknown what reliability will be after repair, if they just replace the ICCU with another that has the same potential fault.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11723143Details +Close −
12 volt battery keeps dying for normal reason. It was replaced last year. I have to jump it a few times a day. I'm afraid it will die while I'm driving. I was told at the dealer that it was because I was charging my car in the cold and the 12 volt battery will disconnect to avoid a fire. It was winter. Now we have in 80 degree temperature and the 12 volt battery is dying more frequently
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11722410Details +Close −
I received a "Stop vehicle and check power supply" alarm on my dash after starting the car and leaving a parking garage. Then a "12V battery voltage low" message along with the "turtle mode" icon which limits the car to under 20 mph. I pulled over to a side street as I did not want the car to die on a main road and impede traffic or get hit. I called roadside assistance and the car was towed to the dealership.(1/16/2026). On Tuesday (1/19/2026) I was informed that the ICCU (Integrated Charging Control Unit) had failed. The dealership ordered the part(s) to be replaced and stated 5-7 days turnaround. Called dealership every 10 days or so, but was told there was no ETA for the parts delivery. On Thursday 3/6/2026 (48 days) received a text that the car was ready to be picked up. The ICCU and associated fuse was replaced.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11722144Details +Close −
On Sunday, March 1, 2026, my vehicle suddenly malfunctioned while I was driving. The car abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely shut down within minutes. This left me stranded on the roadside off the highway, which was both dangerous and extremely distressing. The vehicle was towed to the dealership, and it has now been four days with no updates regarding the diagnosis, repair plan, or estimated timeline. I have repeatedly attempted to get information but have received no meaningful communication. This situation is unacceptable for a relatively new vehicle and raises serious safety concerns. In addition, I rely on this vehicle daily and am currently without transportation.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2026 · ODI 11722334Details +Close −
I own a 2023 Hyundai Ioniq 5 that experienced a battery failure while still under warranty. The vehicle became completely undriveable in late November 2025 and had to be towed to a Hyundai dealership. The vehicle has now been sitting at the dealership for more than 90 days waiting for a replacement battery with no repair completion date provided. The dealership indicated that the required battery component is unavailable or on extended backorder. While a loaner vehicle was provided, the original vehicle remains unusable for an extended period due to a major battery defect. This raises concerns about reliability and the availability of critical components needed to repair electric vehicles when failures occur.
- Reported
- Mar 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2026 · ODI 11721884Details +Close −
Having the same ICCU Failure that all other Ioniq 5 owners have. On February 26th, I was heading to work when I heard a pop and car displayed warning lights saying check EV system and stop safely. Car was limped home and towed to dealer. Was told fix will take a month.
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11721448Details +Close −
ICCU failed.
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11721603Details +Close −
My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Electrical SystemFeb 2026 · 26V432000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Open full NHTSA recall record →Power TrainJan 2024 · 24V065000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Open full NHTSA recall record →Electrical System · 24V204000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Open full NHTSA recall record →Electrical System · 24V868000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2023 Hyundai Ioniq 5 SUV RWD NHTSA source
- Overall
- Not rated
- Frontal
- Side
- Rollover
- Not rated
2023 Hyundai Ioniq 5 SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2023 Hyundai Ioniq 5: frequently asked
What does the complaint record show for the 2023 Hyundai Ioniq 5?
Owners filed 382 NHTSA complaints about the 2023 Hyundai Ioniq 5. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2023 Hyundai Ioniq 5?
The most-reported problem areas are Electrical System (57% of complaints) and power train (19%).
How many recalls does the 2023 Hyundai Ioniq 5 have?
4 recalls have been issued that affect the 2023 Hyundai Ioniq 5, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Hyundai Ioniq 5 get?
EPA fuel-economy figures for the 2023 Hyundai Ioniq 5 aren't available yet.