Model-year record

2020 Hyundai Accent
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Complaints filed
12
Reports to NHTSA, 2020
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
34.5
EPA estimate
Known issues
Air Bags issues lead owner complaints (17% of 12 reports), followed by engine (17%).
Share of all 12 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11366144, ODI 11681215.
Individual complaint reports(12)
Showing the 12 most recent reportsAir BagsAug 2025 · ODI 11681215Details +Close −
Airbag light turned on my dashboard and when I took it to the dealership -regional Hyundai in broken arrow in Oklahoma I was told by the rep that helped me that there is a defect in the passenger airbag and that it would cost me about 1700.00 usd to fix it. If I chose not to fix it then if I get into a car wreck the passenger airbag would deploy, this is a risk hazard for lives and there is no reason why a fairly new car, 2020 should have issues with the airbags. This is a potential risk that passengers should not experience in the case of an unfortunate wreck
- Reported
- Aug 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2025 · ODI 11680188Details +Close −
The contact owns a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, the exterior passenger's front and rear door handles detached while attempting to open the doors. The contact was able to reattach the door handles for the front and rear passenger doors. The contact stated that the interior door handle also detached. The contact had to roll down the window and use the exterior door handles to exit the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 26,500. The VIN was not available.
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11664017 · fireDetails +Close −
The contact owned a 2020 Hyundai Accent. The contact stated that while the vehicle was parked, smoke was emitting from the vehicle. The contact was inside her residence and noticed the smoke from her window. Unknown if the air bags deployed. The contact stated that the fire spread to another parked vehicle and caused structural damage to the building. The fire department and police department were called. Unknown if a police report was filed. The fire department filed a report. The vehicle was parked at the residence. The contact notified her insurance company and declared the vehicle a total loss. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- Fire
Electrical SystemNov 2024 · ODI 11624896Details +Close −
I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then other days it would happen every time I came to a complete stop, shutting off in bumper to bumper traffic on the highway even. Because of my warranty through my dealership and Hyundai, I cannot take it anywhere else to have work done on it. Therefore I have been to this Hyundai for this issue three separate times now. The West Broad Hyundai in Richmond, Virginia. I even tried taking it to a different Hyundai in Richmond and they denied me, saying that I was already in the system at the West Broad location, and that I had to take it there. I have yet to see improvement after having it serviced any of the times. In fact one time after picking it up from Hyundai the problem occurred on my way way home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Nov 2024
- Incident date
- Jan 2014
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlApr 2024 · ODI 11584531Details +Close −
The contact owns a 2020 Hyundai Accent. The contact stated that the cruise control button had fractured. While driving with the cruise control engaged, the vehicle unintendedly accelerated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 103,300.
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2023 · ODI 11527232Details +Close −
Power steering went out
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsAug 2022 · ODI 11482188Details +Close −
The contact owns a 2020 Hyundai Accent. The contact received notification of NHTSA Campaign Number 22V354000 (Seat Belts) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Reported
- Aug 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJun 2022 · ODI 11471122Details +Close −
My vehicle does the same thing as NHTSA ID Number: 11423521 and now I know not to bother taking it in for service for this issue. I was validated when I read that complaint as I have and continue to experience the same non-responsive issue when I accelerate from a complete stop ever since the vehicle was purchased 2020 February. This form asks for a specific date but there is no specific date. It happens every time I drive the vehicle. The issue can be erratic and I never know when I can or can’t depend on the vehicle’s acceleration and live in fear of causing a wreck or worse inuring / killing someone else. I get honked at all the time from impatient drivers insisting I pull out while I wait to make sure there is more than enough time to pull out and accelerate safely. Impatient drivers be hanged and pay attention to your own driving.
- Reported
- Jun 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2021 · ODI 11423899Details +Close −
The contact owns a 2012 Hyundai Accent. The contact stated while driving approximately 55-60 mph, the hood was released without warning and cracked the front windshield. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
- Reported
- Jul 2021
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2021 · ODI 11423521Details +Close −
I owned a 2017 Elantra and now I own a 2020 Accent. Both cars had the same on and off problem. When I am at an intersection and have to step on the gas to get thru the intersection quickly, when I step on the gas nothing happens. I have to pump the gas several times to get going. In the old days we called this vapor lock. This has happened numerous times but last week it almost got me killed. A car was coming from the lane to my right and I stepped on the gas and got about half way thru the intersection and the car just stopped and I was almost hit broad side. I called the service manager at my local Hyundai dealership in Freehold, NJ and ask if other people have had the same problem. He said yes but their is nothing they can do about it. It is something built into the Hyundai cars. This is unacceptable. There has to be something that can be done. When I took my 2017 Elantra into the dealership, the service manager said to leave the car, but if it does do it when they take it out for a test drive, there is nothing they can do.
- Reported
- Jul 2021
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2021 · ODI 11423368 · crash · 1 injuriesDetails +Close −
As I went to take a turn the vehicles electric power steering went out causing loss of control of the vehicle. The electric power steering is faulty and others should know about this major safety defect. Again What Exactly Happened was as I was turning the steering wheel became extremely difficult to turn then all of a sudden it turned extremely easy, "more than normal" and caused loss of control of the vehicle resulting in a head on collision that injured me and left me with fractured ribs and Sternum.
- Reported
- Jul 2021
- Incident date
- May 2021
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Air BagsOct 2020 · ODI 11366144 · crash · 1 injuriesDetails +Close −
MY GRANDDAUGHTER WAS DRIVING ON A FREEWAY NEAR DALLAS TX. AS SHE SLOWED FOR AN UPCOMING CONSTRUCTION ZONE SHE WAS REAR-ENDED BY BY ANOTHER VEHICLE. PROPELLING HER INTO THE GUARD RAIL AND FURTHER TO THE RIGHT ENDING UP IN THE RIGHT LANE OF THE FREEWAY. THE VEHICLE WAS A TOTAL LOSS WITH FRONT AND REAR DAMAGE AND THE AIRBAG FAILED TO DEPLOY. NOBODY AT THE LOCAL DEALERSHIP WHERE THE CAR WAS PURCHASED IN MAY 2020 WILL DISCUSS THE ISSUE NOR AM I ABLE TO CONTACT ANY BREATHING PERSON AT HYUNDAI CORPORATE TO DISCUSS THIS ISSUE.
- Reported
- Oct 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Seat BeltsSep 2022 · 22V069000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Accent vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Remedy: Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 24, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 219. This recall is an expansion of NHTSA recall number 21V-796. This recall is replaced by NHTSA recall number 22V-354. Vehicles already repaired under this recall will need to have the new remedy completed.
Open full NHTSA recall record →Seat BeltsJan 2022 · 22V218000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Elantra and 2020 Accent vehicles. In the event of a crash, the front driver and passenger-side seat belt pretensioners may explode upon deployment.
Risk: Exploding seat belt pretensioners can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will replace the seat belt pretensioners, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed on May 31, 2022. A second notice will be sent once remedy parts become available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 223. This recall is replaced by NHTSA recall number 22V-354. Vehicles already repaired under this recall will need to have the new remedy completed.
Open full NHTSA recall record →Latches/Locks/LinkagesJun 2021 · 21V619000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Risk: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Open full NHTSA recall record →Seat Belts · 22V354000Details +Close −
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy: Dealers will secure the seat belt pretensioner(s) with a cap, free of charge. Owner notification letters were mailed August 28, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 229. This recall expands and replaces NHTSA recall numbers 21V-796, 22V-069, 22V-218, and 22V-123 for Accent, Elantra, and Elantra HEV vehicles. All Accent, Elantra, and Elantra HEV vehicles already repaired under the previous recalls will need to have the new remedy completed.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have filed the following 11 safety recalls for pretensioner rupture: NHTSA Recall No. 21V-796, 22V-069, 22V-123, 22V-127, 22V-218, 22V-354, 22V-447, 22V-458, 22V-816, 23V-094, and 23V-210.Hyundai/Kia have stated that the abnormal deployment of the pretensioners is due to over-pressurization of the pretensioner pipe that can cause metal fragments to enter the vehicle occupant compartment, which can result in injury to vehicle occupants.The various makes/models covered by the above recalls include approximately 405,900 certain 2020-2022 Hyundai Accent, 2021-2022 Hyundai Elantra and Elantra HEV, 2021-2022 Hyundai Santa Fe HEV, 2022-2023 Hyundai Santa Fe PHEV, 2020-2022 Hyundai Venue, 2021-2023 Genesis G80, 2023 Genesis G80 EV, 2023 Genesis G90, 2023 Genesis GV60 EV, 2022-2023 Genesis GV70, 2021-2023 Genesis GV80, 2021-2022 Kia Sorento HEV, and 2022 Kia Sorento PHEV.In response to ODI's investigation, in December 2022, Hyundai notified ODI that they would be conducting testing to validate subject vehicle seat belt pretensioners. This evaluation included sled testing and software testing which was performed by Hyundai and its suppliers. The tests were intended to evaluate pretensioner deployment characteristics based on the unique deployment signature of the subject and peer vehicles. ODI met with representatives from Hyundai on several occasions during the investigation to discuss testing progress and data. As a result of the testing, Hyundai was able to simulate the pretensioner failures. It was determined by Hyundai during testing, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment in the event of a crash which can cause metal fragments to enter the vehicle occupant compartment.Hyundai thus notified ODI of their decision to proceed with a safety recall, to expand the scope of the previous safety actions.In view of the recall actions taken by Hyundai and Kia, ODI concerns have been addressed. The agency reserves the right to take additional action if warranted by future circumstances.
Crash-test ratings
2020 Hyundai Accent 4 DR FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Accent | 1.6L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 33 | 41 | 36 |
| Accent | 1.6L 4-cyl | Front-Wheel Drive | Manual 6-spd | 29 | 39 | 33 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
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2020 Hyundai Accent: frequently asked
What does the complaint record show for the 2020 Hyundai Accent?
Owners filed 12 NHTSA complaints about the 2020 Hyundai Accent. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2020 Hyundai Accent?
The most-reported problem areas are Air Bags (17% of complaints) and engine (17%).
How many recalls does the 2020 Hyundai Accent have?
4 recalls have been issued that affect the 2020 Hyundai Accent, covering components such as seat belts. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Hyundai Accent get?
The EPA rates the 2020 Hyundai Accent between 33 and 36 mpg combined, depending on trim and drivetrain.