2025 Honda Passport

The contact owns a 2025 Honda Passport. The contact stated that on several occasions, the Auto START/STOP intermittently failed to operate and the vehicle shut off while depressing the accelerator pedal. The contact stated that a battery warning light was displayed on the instrument panel. The contact was able to restart the vehicle. Due to the failure, the contact was forced to manually turn off the feature each time after starting the vehicle. Upon investigation, the contact's husband discovered NHTSA Action Number: EA25004; and associated the failure with the Action Number. The husband also associated the failure with the fuel injector or a possible software update. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,800.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Got to red light, auto stop idled down car, when going to move car shut off and stalled out. Also happened two times in a drive thru. All times messages popped up auto stop interruption and vehicle in accessory mode

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

While waiting at a stoplight, the car was in Auto Idle Stop System mode. When the light turned green, I stepped on gas pedal and the vehicle shut off. The brake was hard and I could not turn off the vehicle for a minute. I opened the drivers side and passenger front door and closed, then was able to turn off vehicle. After a few seconds, I was able to start vehicle with push start button. The vehicle has sounded sluggish when starting up lately but battery tested good.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Collision Mitigation Braking System ( CMBS) on occasion orange dash brake light illuminates doesn't stop vehicle , has occurred since purchase on 02/25/2025 at least 150 times , current mileage to 06/16/2026 6877 miles, ref Honda Case # 1641332 , now every time on short drives this occurs 1-2 times, contacted Holman Honda Centennial Co several times , again last week " told there is no fix, you can turn off CMBS each tine vehicle is started " this is a safety feature , there are numerous complaints on line also with NTSB , am concerned that at some point the brakes could be slammed on without warning and cause another vehicle to rear end me

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Idle stop has not engaged motor at intersection. This has happened three times in the last 2 months. Honda Passport has 29024 miles on it. All three incidents required shutting down the Passport and restarting the SUV. Each time there was a backup of cars behind me and I put on warning flashers.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

With only 7688 miles, have been having transmission issues like hard shifting, not shifting when needing to speedup especially when trying to pass or on highway. In city hard shifting occurs constantly now. I had tried contacting Honda and the dealership to get the gaps issue resolved for past 2 years and nothing. This has been a poor experience for a Honda, which we have been very loyal for over 40 years. This transmission issue will only get worse and needing a resolution or fix as I have tried both dealership and Honda for help without being told my case has been transferred over and over.

Reported

Jun 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Idle Stop has failed to restart on more than once occasion. Battery tested low @ 25,000 miles

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The Idle-Stop feature is malfunctioning, the vehicle is equipped with an "Auto Idle Stop" feature that has a dangerous defect. The engine frequently fail to restart after shutting off at stops, unexpectedly leaving the driver stranded or immobile, with the risk of being hit from behind by incoming traffic.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

At red light, foot on break, car in drive. Light turns green, I go to drive off. Car puts itself in neutral, dash says “shift to park”, I try to press to put it in drive, it won’t shift to “D”. I put it in park. Turned the vehicle off, car wouldn’t restart. Kept trying, wouldn’t start. Held my finger on the push to start for ~1 minute, it did not want to start at all. It was spitting trying to start, very very hesitant *car was in accident on 2/26/26 L front (driver side) was damaged Since accident, I have had issues even though car was repaired

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothing unless warning are on at the time of check. 4/24 was the second time this has happened. When I start the passport it’s like it has troubles and not wanting to start. Lights will start flashing braking system and blind spot all the safety feature lights. Something is wrong with these passports.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

car transmission issue not getting enough power while putting foot on gas pedal rpm goes upto 5k for getting speed not shifting gear properly

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle has stalled multiple times at stop lights after the automatic engine stop engaged. Vehicle will not restart when accelerator is pressed and has to be placed in park before the engine can be started again. This happened (4) times on the most recent trip yesterday 3/19/2026.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The car has an auto stop capability that engages during red light stops (etc.). The auto stop function automatically engages every time you start a new trip. Unfortunately, the car occasionaly fails to restart and displays emergency alerts. To restart the engine, the car must be put back into Park. This essentially results in the vehicle stalling out and it creates a significant safety risk. It happens on a somewhat regular basis. In addition, when starting the vehicle, it sounds as though the starter is having a difficult time powering up the engine.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

2025 Honda Passport with 10k miles ***Braking issues - -Collision Mitigation System going off randomly and often, with no oncoming traffic, no obstacles or obstructions. -Phantom braking and “BRAKE” warning/steering wheel shake. Occurs often on windy, hilly roads with sharp curves, often to the right. Branches, guard rails, etc will activate the system at high speeds 50 mph and over, causing serious safety concerns of the vehicle stopping for no true cause. -White cars in oncoming traffic seemingly activate the “BRAKE” warning on occasion. -“BRAKE” warning went off and significantly slowed the car when a water filled pothole was to the right. -Issues have occurred with no cars ahead of the Passport. ***Engine issues after getting fuel - -After getting gas, check engine, power steering, and battery light will sometimes turn on. Only resolution is to restart the vehicle. -Brake pedal was also hard/stuck after getting gas, and vehicle could not be turned on until brake was pushed extremely hard/pumped. Power steering light came on after this incident. ***Lights- -Automatic adjusting high beams turn on and off erratically. Cannot use the automated system. ***Transmission- -Engine braking downhill on one or two occasions would not allow car to shift back up. Had to use paddle shifters to get the car moving again. Dealership cannot replicate these issues on a short ride with their tech, therefore the vehicle is “fine.”

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

There are major gaps on both top non rail tracks, this is the base exl model without rails. I have been having to remove debree and dirt where gaps located rear top spoiler where I was told by service manager that it looks defective but never got reply. Its been over a year now and honda keeps saying to contact dealership which I have done many times. There shouldn't be any gaps that would cause this issue that would cause dirt and possibly rust. I have owned several vehicles that had no gaps on top trim and am a loyal honda/Acura customer for decades. I just want this defect confirmed and fixed. The suv only has 6k and had nothing but problems with support from honda and dealership. They said due to no models of 2025 exl on lot would take pics and call me about this. Its been a year with only honda rep saying this is dealerships issue to diagnose? Always had great support from honda, but shouldn't honda know specs of this issue? Plan on keeping this great suv for decades but not wanting rust of body problems years down the road. Honda I am disappointed in how this has not been resolved in a timely matter.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a serious nighttime visibility and driver-assistance safety issue with my 2025 Honda Passport. During evening driving, approximately 60% or more of the upper portion of the windshield appears blacked out or severely dimmed, significantly impairing forward visibility. This condition worsens on downhill grades, where an even greater portion of the windshield darkens. Visibility improves when high beams are manually activated; however, driving continuously with high beams is unsafe and inappropriate. This creates an unreasonable risk of collision, particularly on unlit roads and downhill grades, as pedestrians, road curvature, and hazards are difficult or impossible to see without improper use of high beams. In addition, multiple ADAS systems operate erratically. Adaptive cruise control delays braking on downhill grades until the vehicle accelerates approximately 9–10 mph above the set speed, delays acceleration after braking and resuming, and disengages with minor steering inputs. Automatic high beams operate inconsistently. These issues persist despite recalibration. The condition has existed since early ownership and continues at approximately 20,000 miles despite multiple service visits. A Honda field technician confirmed all systems were calibrated but did not perform a nighttime drive. A dealership shop foreman conducted a nighttime drive but did not share findings, and I was told he was unavailable and had already spent “enough time” on the vehicle. My initial service record included the notation “do not diagnose.” I was initially told the dealership had never encountered this issue; later I was told they had seen it on other vehicles but did not know how to fix it. A dealership-recommended nighttime comparison drive with a 2026 Honda Passport did not exhibit these issues. I also regularly drive a 2024 Honda CR-V that shows none of these nighttime visibility or ADAS problems.

Reported

Jan 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle has 11,500 miles on it and constantly pulls to the right. Pulls harder under hard acceleration, requiring steering correction when accelerating hard and again correcting when backing off the accelerator. Have had to dealer multiple times. They claim they can't fix. Correcting to the left under load and back to the right can cause car to weave at highway speeds and cause it to be unstable. Car is available for inspection upon request.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The auto stop/start feature caused my vehicle to stall in the middle of the road. I had stopped at an intersection and just as the engine shut off, traffic cleared and I went to accelerate, and the engine shut off completely. I had to shift to Park to start the engine.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Having problems with sudden braking and not accelerating after stopping at lights or stop signs. No warning lights came on. I dropped it off at dealership. They are keeping the vehicle due to safety concerns while driving the vehicle

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I am submitting this report regarding a serious safety issue with my 2025 Honda Passport related to the auto stop/start feature. When this feature is enabled, the vehicle frequently struggles to restart smoothly after coming to a stop. The engine often hesitates and sounds as if it may not start at all. On September 26, 2025, the problem escalated into a complete failure. While turning left at an intersection, the auto stop/start feature engaged, shutting off the engine. When I attempted to accelerate, the vehicle failed to restart and became fully disabled in the middle of traffic. This created an immediate and significant safety hazard. Law enforcement was called to the scene, and a tow truck was dispatched. However, due to incorrect information and safety concerns, I did not proceed with the tow. Fortunately, the police were able to jump-start the vehicle, allowing me to drive it directly to the dealership. The dealership confirmed that there is an issue but has been unable to replicate the complete failure. They have performed two battery tests, both of which returned normal results. While they acknowledge the problem, they have not been able to formally diagnose it. I have since learned that similar issues and recalls have been reported for earlier Honda model years, suggesting that this problem may still exist in newer vehicles, including the 2025 Passport. Since the incident, I have been disabling the auto stop/start feature every time I drive in order to avoid being stranded again. However, hesitation during restarts continues to occur daily when the feature is active. Given the severity of the safety risk and the inability of the dealership to diagnose or resolve the issue, I am requesting that Honda conduct a formal investigation into this malfunction and take appropriate corrective action. This issue should be fully addressed under warranty, as it directly affects the safety and reliability of the vehicle.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

On Sunday 10/19/2025, estimated 11:15 a.m., while traveling on the 215 West in Riverside, California, my 17 year old granddaughter, riding in the passenger front seat of my 2025 Honda Passport, and I, heard an explosion overhead and immediately could hear the sound of wind. I knew immediately something had happened to the sunroof. I looked into the rear view mirror and traffic around me was unaffected, proof that nothing was flying thru the air needed to be avoided. I exited the freeway at the 1st available off-ramp. My granddaughter and I were quite shaken. We each began taking photos in disbelief. There was a large hole in the mid-section of the sunroof, and yet no sign of the piece that was blown out. I immediately thought of the missing piece of glass, if something had hit the sunroof from overhead, the glass would have fallen in as well as the object falling on it. The pictures also show a pattern of glass being lifted/ blown from inside out versus outside in. I began researching and found exploding sunroofs to be something known about since 2019. In addition, I found a Facebook group where other Passport owners have experienced and posted pictures of the same damage to their sunroofs - some have had Honda cover the costs, and others, like me were denied. The service representative where I purchased the Passport reached out to what he referred to as “his Honda rep” and was told Honda would NOT cover the $1K+ repair cost. This is a manufacturer/workmanship issue, not a customer issue. Please advise on my next steps of reporting.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

While driving the sunroof exploded for no apparent reason. Honda dealer said that it was not their problem and not covered under warranty.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The shifting. The vehicle will shift to neutral without touching the brake. I had my puppy in the car with me and because of it being buttons he kept stepping on neutral and throwing my car into neutral almost causing a wreck when I was attempting to turn due to someone running a red light. Since you don’t automatically know that the car has been put into neutral and you just know that it is not accelerating it causes a major safety issue. My puppy should not have been able to accidentally put my vehicle into neutral without my awareness. I tested this later to see if I was just not aware that he did it while I was stopped and in fact I was able to put the car in neutral without having my foot on the brake.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

We always keep this vehicle parked in our garage and I have been noticed strong smell of gasoline when entering the side door. I know that they have recalls on previous models with gas filler detaching but does not show in any recalls for this SUV. I will make sure that it will not be overfilled as I only fill until pump stops itself. We love this SUV and I am just worried for my family's safety. Honda had always been great about recalls. Hope that this was not an operator error. Will call dealership and report if it keeps happening.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The 2025 Honda Passport has developed an issue where the sunroof produces a popping or squeaking noise when it is being opened.

Reported

Jul 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Emergency braking system activated for no apparent reason. Traveling at freeway speeds on a straight section of freeway when braking system briefly activated. There were no other vehicles or obstructions within 200yrds that might have triggered this. Had someone else been driving or if we had been in rain or snow conditions the outcome might have been different. Vehicle was approx 3 days old when this happened and brought back to the dealer to check. They could not reproduce. There were no prior symptoms or warning lamps

Reported

Jan 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported