2020 Honda Passport

I was at a red light and all of a sudden my car switched to neutral. I could not get out of neutral and tried unsuccessfully to get my car into drive. I finally was able to shut the car off (not sure if opening the door helped reset the system) and start it again. I now turn off the idle option

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

It's a sunny day in Florida and approximately at [XXX] while traveling straight on a public roadway, the vehicle directly in front of me moved into the left-turn lane, completely clearing my lane of travel. As I actively accelerated to pass the turning vehicle, my Honda’s Collision Mitigation Braking System (CMBS) inadvertently activated despite my lane being completely clear and unobstructed. The emergency automatic braking engaged forcefully just after I passed the vehicle in the left-turn lane. This unexpected, false-positive braking event caused a severe, rapid deceleration that nearly resulted in a rear-end collision by the vehicle traveling behind me. This exact situation has occurred on 3 other separate occasions. I'm in fear of being rear-ended, especially with my kids in the car, because my vehicle body language prior to the forceful braking has been acceleration. The drivers behind me are likely to see my acceleration and proceed with their own acceleration just to be blind-sided with my vehicles sudden and hard braking. It's a disaster waiting to happen, especially on busy roadways. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact stated that upon starting the vehicle with the Push-To-Start feature, the Adaptive Cruise Control, Road Departure Mitigation, Collision Mitigation Brake System, and Lane Keeping assist system, and the high beam messages were displayed on the instrument panel. An audible alarm sounded while the messages were displayed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the multipurpose camera needed to be replaced. The vehicle was not repaired due to the cost, and because the parts were on back order. Upon further investigation, the contact stated that the windshield heat exposure might have caused the failure in the hotter weatehr. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,078.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Car tried to start on its own, set off the alarm multiple times and killed a new battery after 6 months. Would not allow me to enter car by remote had to unplug battery. issue with Start/stop idle system, it is know issue with Honda ridgeline but having same issue with passport.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

1. Component/System: Multipurpose Camera Unit (IDAS/ADAS system) — U3000-49 "Internal Electronic Failure" + cascading CAN communication faults. The vehicle and diagnostic data (May 15, 2026 scan) are available for inspection upon request. 2. Safety Risk: Warning lights for LKAS (Lane Keeping) and ACC (Adaptive Cruise) disabled those systems. No crash or loss-of-control occurred; the issue was discovered post-service before driving. 3. Reproduction/Confirmation: Confirmed by dealer lights absent at drop-off (their photo, Exhibit A), present after oil change. Diagnostic scan at dealer (2:26 PM May 15) verified U3000-49 + codes. Not independently reproduced. 4. Inspections: Scanned by Germain Honda dealer only. No manufacturer (Honda Corporate), police, or insurance inspection yet. This complaint package is being submitted to Honda Customer Relations. 5. Warnings/Symptoms: None prior. Vehicle had no ADAS issues or lights at drop-off (dealer photo + advisor confirmation). Lights appeared during/after the May 15, 2026 oil change

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

don’t have the exact locations,date or time but this has happened around 5 times where I am driving and comes to a come a complete stop and my engine wouldn’t start,I had to put on my hazard lights turn off the vehicle then restart it

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Brakes were being applied when no cars were around me. Now, 5 warnings were given to me as I drove down the highway. The warnings were as follows: Adaptive Cruise Control Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Lane Keeping Assist ProblemAuto High-Beam Problem Brake System Light

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Engine failed and now the piston rod is knocking inside the engine. Engine failure while operating a vehicle is extremely dangerous and could cause an accident or death to myself and anyone else around my vehicle while its being operated. This type of issue can even cause a fire in the engine bay. When the issue presented itself I was going 60 down the highway. Yes, the vehicle has been in two independent shops which have both confirmed the engine failure due to premature connecting rod bearing wear which was most likely caused by manufacturer crankshaft issues. No it has not been inspected by manufacturer, police, insurance, or others. No there were not any warning lights, messages, or sysmptoms prior to the failure.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Car shuts down and does not restart. Also goes to neutral and does not allow car to be steered. Also seems to be related to auto restart.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Was at a red light and the car just shut off. NOTHING! After about 5-10 seconds I pushed the start stop button and it hesitated for a few seconds and I let go and then tried it again. It hesitated and then came on. No problem the rest of the day. I have had the car for a year and zeo issues with the. My Mother had it for 3 years previously and she never had the issue. The battery is good (and only 1 year old) because I put it on my tester a few months ago. 70,000 miles. I looked up the symptoms and found that this has been an on going issue for a few years. NOT NEW. I reached out to Honda and they said I have to have it diagnosed and pay for it.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

At approx. 5 years of age & 67,500 miles, the engine began to make rattling or ticking noises that were in sync with engine speed (RPM). Within 1 day of noting the noise, I took the first available appointment to bring the vehicle to my local Honda dealership, Napleton Honda in Loves Park, IL. Napleton Honda diagnosed the issue as "rod knock" due to failing connecting rod bearings. The dealership advised that the only recourse is to replace the engine. Honda Motor Corp (manufacturer) was notified by me about the issue, but they declined to make any substantive effort to assist with the repair costs despite the fact that the issue is increasingly known and documented as per NHTSA campaign # RQ24013

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Fuel pump failure mid-traffic in busy two lane road, unable to start vehicle. The engine sputtered and then halted with all warning lights on dashboard lighting up. Full propulsion of the vehicle ceased while in traffic causing car to be dead on the side of the road until police and tow truck could be dispatched. If this occurred on a busier road or in a 65 mile per hour divided highway, this could have caused a major mukti-vehicle accident and placed me in significant danger.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The brake system is not working properly when stopped on a hill. The vehicle will roll backwards after pushing the brake. If you are stopped on a hill you have to keep the brake engaged while also accelerating to keep from rolling backwards and hitting the car behind you.

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Burnt Oil Smell Inside Cabin (When Heater Is on High) I frequently notice a burnt oil smell inside the cabin, especially during the first hour of driving in the morning with the heater set to high. My local Honda dealership inspected the vehicle but did not find a specific cause, attributing it instead to a “Honda smell.” They demonstrated a similar odor on a new Passport and suggested using a charcoal cabin filter. However, I remain concerned about a potential fire risk. Auto Idle Start-Stop Feature Unavailable The Auto Idle Start-Stop system rarely functions properly—it has worked approximately 10% of the time I’ve owned the vehicle. After each service visit, it temporarily resumes operation, then soon displays the message “Auto Idle Start-Stop Feature Not Available.” Blank Center Display / ‘MOST Net Off’ Message The center display intermittently goes blank or reboots repeatedly, showing a “MOST Net Off” message. This makes it difficult and distracting to navigate while driving. I understand a previous recall was intended to resolve this issue, but the problem persists.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

My Honda is 3.5 L V6 engine blew up I know there’s a recall for the 3.5 L V6 engine on my Honda. However, the recalls don’t include the passport, which is what I have but the connecting rods blue causing engine failure.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact stated that while driving 65 MPH, the check engine warning light illuminated, and the vehicle began to shake. The vehicle was steered into a parking lot and the vehicle stalled and failed to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

2020 Honda Passport VIN [XXX] engine start stop system fails at stop in a crossroad light. Vehicle becomes inoperable, on screen instructions not executable. After several attempts of turning vehicle off / on it finally starts. Stranded vehicle at light causes traffic to start swerving to avoid stalled vehicle - unsafe condition. No warning lights nor messages were observed in driver information system previous to failure occurrence. Malfunction has happened at least 3 times in last 6 months INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Car would not start. Jump start immediate remedy, also same as before. Symptoms identical to those that occurred prior to the service work performed by Elmhurst Honda for the Honda Idle Stop Recall (Service Bulletin 23-009)

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts needed for the recall repair were not yet available. The dealer advised the contact not to have a passenger seated in the front passenger’s seat due to the risk associated with the recall. The dealer recommended that the vehicle be inspected to verify if the vehicle was affected by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The Nidec OEM part number 36160-TGS-A03-M1 has failed and causing all five of these alerts to appear as warnings: 1.Road departure mitigation problem 2.Collision Mitigation problem 3. Lane keeping assist problem. 4. Auto high beam problem. 5 Adaptive cruise control failure I don't know if the Nidec part is OEM from Honda and I believe the materials used by Nidec are creating the issue. I thought the Honda OEM part for this camera came from Bosch. The German part appears to made from aluminum, the Nidec part might be a plastic or other material. I am researching the failure rate on your part as I don’t believe there is a heat sink as part of the configuration and the part seems to be out of stock everywhere I look.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact called the local dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact to continue checking back with the dealer. The contact had not experienced a failure.

Reported

Sep 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

On 4-5 occasions, the auto shutoff system will shut the vehicle down at a stop light when the brake is depressed. The vehicle did not restart as normal. In order to get the vehicle to restart, the vehicle has to be turned completely off and allowed to sit for 1 minute. The battery was fully charged and less than 1 yr old. The dealer was asked and did not find any problems and could not determine a cause. As a retired couple, this is quite concerning especially when in a major city, fully stopped and unable to get the car moving. The other drivers get upset and angry, which is scary these days. I am concerned that the auto shutoff might engage in heavy interstate stop and go traffic, which could lead to a major highway crash. Interestingly, I just received a note from a law firm filing a class action suit against Honda, if repairs were made. So, clearly there is a defect in the auto shut off system which need to be addressed.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Component Affected: Engine / Auto Idle Stop (AIS) system Crash: No Fire: No Injuries: No Deaths: No Incident 1 •Date: January 30, 2025 •Time: ~9:45 AM •Location: Dysart Rd & E Van Buren St, Avondale, AZ •Witness: Taylor (passenger) •Speed: 0 mph (stopped at red light) •Weather: 49°F ambient temperature Description: While stopped at a red light, the Auto Idle Stop (AIS) system engaged. When I attempted to accelerate as the light turned green, the engine failed to restart. The car was immobilized in the left-hand lane, hazards on, and shifted itself into Park. Multiple attempts to restart failed. After several minutes and repeated actions (cycling ignition, exiting and re-entering the vehicle), the car finally restarted. Safety Concern: The vehicle was disabled in active traffic, creating a hazardous situation for myself, my passenger, and surrounding drivers. Incident 2 •Date: August 13, 2025 •Time: ~6:37 AM •Location: Off-ramp of N Verrado Way & Papago Fwy, Buckeye, AZ •Speed: 0 mph (stopped at ramp light) •Witness: None •Weather: 86°F ambient temperature Description: While stopped on the freeway off-ramp, the AIS engaged. When I attempted to proceed, the engine failed to restart. The vehicle was stuck on the ramp with hazards on and remained inoperative for several minutes until it finally restarted. Safety Concern: The car was disabled on a freeway off-ramp during morning traffic, creating a serious risk of collision. Incident 3 •Date: August 19, 2025 •Time: ~3:04 PM •Location: 1520 N Verrado Way, Buckeye, AZ (Shell gas station parking lot) •Speed: 0 mph (shifting from Park to Reverse) •Weather: 110°F ambient temperature •Witness: None Description: After completing a quick errand, I entered the vehicle, started it normally, and attempted to back out of a parking space. When I shifted into reverse, the engine stalled due to AIS. This time, the car placd itself into Neutral rather than Park. The restart delay was shorter

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The first major issue I just started running into at about 90,000 miles is the engine auto start stop feature. I usually disable it when I drive due to the inability for the car to provide adequate start from a stop, but when I don’t, I’ve had the vehicle completely stall on me at a stoplight and won’t let me restart the vehicle for several minutes leaving me stranded and vulnerable sitting in a lane on a highway. I’ve had about a dozen instances of this issue now over the last several months. The second issue is with the adaptive, cruise control or the emergency, stopping on the vehicle where it will jam on the brakes, even though there are no cars in front of me it inaccurately picks up vehicles in the oncoming lane. There are more than 8 feet separated from my vehicle. I have had the system recalibrated and have complained about it at the dealer, but I’ve been told that there’s nothing wrong with it. Just thought I’d report that as well because it’s almost got me into several accidents by jamming on my brakes for no reason and almost being rear-ended.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Compliance bushing cracked and coming apart which is a known common issue with Honda Passports from the 2020 timeframe. Thank you for your time!

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The auto idle stop failed to restart at a traffic light. This happened at a busy intersection in heavy traffic. The date given below is the most recent incident; it has happened twice now. Usually I try to remember to disable the idle stop feature, but this time I forgot, and it failed. The first time it happened was November 2024.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The Passport is equipped with an auto stop/start engine feature. In the last week, while stopped in traffic in the roadway the engine shut off, but did not turn back on causing the car to stall in traffic for several minutes before I was able to restart it. The vehicle shifted to neutral and wouldn't restart until the power was fully off and the door was opened and closed. Both times I was stuck in a travel lanes for approximately 3-5 minutes.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Numerous times over the past year, the Passports forward collision warning system and automatic braking system have incorrectly alerted and automatically braked the vehicle when it was not warranted in the situation. This occurs most frequently when on a two lane undivided road (with one lane traveling in each direction). While driving on these roads, the vehicle is frequently incorrectly judging a head on collision will occur with oncoming traffic, and start the audible and visual warning system and sometimes also automatic braking. In these instances both vehicles are well within their side of the roadway and no collision is remotely close to occurring. However the automatic hard braking could cause a rear end collision with the vehicle behind me. Seems to be most common on curvy sections of roadway.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Auto Idle Stop feature fails and I can not get the engine to start for a few minutes. I get stuck in traffic with horns honking behind me and people mad and passing me in an unsafe manner. I have replaced the battery and have had the battery and starter retested; they are OK. I brought it to Easy Honda, in Houston, and they say they can't find anything wrong, since it only happens intermittently. My problem has existed since I bought the vehicle new. I have 55,000 miles on the vehicle. Also, intermittently, the engine will not crank over when it is a hot engine. I live in Houston, so it is hot a lot. I read that this is a problem with millions of Honda and Acura vehicles. When can we get some help on a fix? [XXX] cell [XXX] or [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

TODAY, I WAS MERGING OFF [XXX] TO [XXX] WITH NO CARS OR OBSTACLES AROUND AND THE AUTOMATIC BRAKING SYSTEM DEPLOYED AND THE CAR BRIEFLY SLAMMED ON THE BRAKES AND WHEN I PRESSED DOWN ON THE GAS IT RELEASED ITSELF. LUCKY NO CARS WERE BEHIND ME AT THE TIME BUT IT DID SCARE MY WIFE AND I AT THE TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

While stopped at a busy intersection under a red light our 2020 Honda Passport's 'Auto Idle Stop Function' had automatically stopped the engine with the brakes applied, upon releasing the brakes the engine did not restart as it was supposed to. I reapplied the brakes which were no longer 'powered brakes' and tried ot restart the vehicle but it would not start. A message came up on the dash to put the vehicle in park which I did. At that point when starting the vehicle it did start, put it in 'D' and drove past the interection to the relief of all those behind me. Had this been my wife I doubt she would have been able to do this as quickly as I did. This is a safety hazard and Honda needs to have a recall to fix this issue. Currently we are trying to remember to keep the 'Auto Idle Stop Function' in the 'OFF' position. We bought this vehicle new and have kept it in great condition.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

On a cold winter day the vehicle would not start. With dangerous windchills this could have been very bad had the vehicle been further away from home. The battery and all systems in the vehicle were good. The Honda dealership diagnosed it as having a frozen starter (see attached doccument). Upon warming up the vehicle inside the dealership garage, it started without issues. The dealership said the starter had froze due to condensation inside the starter and that a new version of the starter is available that prevents this from happening. The new starter cost $1600. As shown in the photos the starters are exactly the same but the new version is better sealed to prevent condensation. I feel this should be a recall due to the original part being defective and not sealed properly which caused failure. I have contacted Honda and they refuse to pay for any portion of this defect.

Reported

Mar 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Every time I am on a two lane road and am navigating a right hand curve at any speed and a white car or truck is in oncoming traffic, in their lane, the vehicle alerts me to brake. The system beeps and flashes BRAKE! on the instrument panel. This happens each time as if the cameras are not calibrated correctly. It's incredibly annoying and happens every time even with the system turned down as low as Honda will allow. This could be very distracting to many drivers. I have chosen to just ignore the system which is not a good situation.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

On Nov 9, 2024 I was pulling into a parking spot in a public parking garage, after turning 2 tight corners to approach the parking spot. About half way into the parking spot, the car suddenly lurched and accelerated and I crashed into a 90 degree concrete corner wall! It happened SO fast, without any warning sounds or ABS brakes deploying. The entire front passenger corner of my car was badly damaged. Luckily I was not injured, nor were there any other vehicles or persons involved. It is just not possible that I could have personally pulled into a parking spot at such a high speed as to cause such extreme damage to the vehicle! I drove the vehicle to a body shop on 11/11/24, which was one recommended by my insurance company. The vehicle was inspected by the body shop, which was directly in contact with my insurance company. I did ask the shop to make sure the mechanic checked for any safety issues during repair, as I was concerned as to the cause of the accident. I have an impeccable driving record and I cannot explain how such an accident could happen! I had no issues with the car previously. Upon further inspection into the damage, on 1/3/25 it was finally evaluated as a total loss, as there was damage to the frame and other issues! I did receive a statement on 1/3/25 from the body shop that there was a "fault in the system, causing gas pedal lock, which might be cause of accident". I felt I had to report this possible issue that resulted in a total loss and obviously could have injured myself, others or other vehicles!

Reported

Jan 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2020 Honda Passport. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system activated and briefly applied the Automatic Emergency Braking system before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Forward Collision Avoidance warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

We are currently experiencing very cold weather in my area. I have a Honda Passport that uses a camera for its braking, LKAS, ACC, and other features. During extreme cold, the camera shorts out causing safety systems to fail. Others report the same issue on Honda cars: [XXX] No accident or injury resulted - merely trying to avoid a future safety issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Problem with automatic idle. Car will randomly turn off when the idle-stop is engaged.

Reported

Dec 2024

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

When the auto-start stop feature has stopped the engine at a red light, the engine will not start sometimes. The problem occurs at random and leaves me stalled at a red light and I cannot start the vehicle. Traffic behind me is held up; horns are honking. If I wait a couple of minutes I can start the 2020 Honda Passport that I bought new. This has been a problem since I bought it new. I brought the Honda into the dealership and they can not fix it. It is a safety problem that the manufacturer will have to figure out and recall the vehicles. These Honda Passports are stalling in traffic without any warning.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Audio screen reboot issue - the audio screen turns off while driving and takes several minutes to reboot.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Front radar camera is broken after 100000 miles. Errors include: adaptive cruise control, lane keeping assist, brake system, road departure mitigation system, auto high beam, collision mitigation.

Reported

Nov 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and two other dealers, Buena Park Honda (6411 Beach Blvd, Buena Park, CA 90621) and Norm Reeves Honda Superstore Cerritos (18500 Studebaker Rd, Cerritos, CA 90703), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Nov 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact stated while attempting to stop at a red light, the vehicle lost motive power and stalled. The vehicle was restarted after the third attempt however, the failure persisted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact stated that the Forward Collision Avoidance braking system light was flashing. While driving 5–10 MPH, the brake pedal depressed without driver input. The brake light flashed. While driving at 70 MPH, the Forward Collision Avoidance braking system light illuminated and started to flash. The brake pedal engaged without driver input. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

Reported

May 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The braking alert system frequently engages even though there isn’t any threat or danger. This often happens during turns or on two lane highways. The latest was in a residential neighborhood with bends in the street. There weren’t any cars approaching or parked on the street

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Honda Passport. The contact stated while driving at various speeds, the message "Brake" was displayed, and the steering wheel shuddered significantly. The contact was able to continue driving. Additionally, the contact stated that while her husband was driving 35 MPH, the Automatic Emergency Braking system engaged suddenly, nearly causing the vehicle to be rear-ended, and the incident led to road rage. The driver depressed the accelerator pedal and continued driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 17,800.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I was driving on a highway when my car just shut off in the middle lane in the middle of the highway. And I had five errors come up on my screen and my car would not start back up. I had it towed to Honda where they said it was my fuel pump. My safety was put at risk because the car just shut off while driving 75 mph in the middle lane and came to a complete stop. I was not able to roll to the side of the road. Honda released a recall on 2020 passports for the fuel pump in Feb 2024 for this exact reason but my Vin number was not included so I contacted Honda to see if I could get reimbursed since it did happen to my passport in Jan 2024 and they are stating that at this time I cannot be reimbursed because it’s only on select passports, even though it happened to my passport.

Reported

Apr 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Lately the automatic braking system has been applying the brakes unnecessarily when there's nothing in front of me. That is an escalation from the at least 3-4 times a week the brake sign will light up and the steering wheel will shake to let me know to brake but there's no car in front of me but rather a car in the lane going the opposite direction. I love in West Virginia and there's a lot of two lane roads and it happens a lot of those two lane roads. Even ones that are clearly marked with lines. I have not taken it in to the dealer but have been in groups that have complained of the exact same issue. This happens from. Highway speeds to low town speeds as well.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

Reported

Mar 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed July 7, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Risk: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.