2013 Ford Edge

Back up camera displays upside down image when vehicle is placed in Reverse making it extremely difficult to determine images pertaining to the safe operation of my vehicle while performing backing up or checking for obstacles; i.e. pedestrians, pets, bicycles, nearby vehicles or other objects that can cause damage to my vehicle. My vehicle was purchased in 2025 and was informed that this has been a known issue by Ford but a recall has not been issued yet.

Reported

Jul 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Frequently, when the car is in reverse, the screen which shows the image from the backup camera goes blank while backing up. The screen typically stays blank for approximately 5 seconds and then comes back on. Sometimes I have to place the shifter in “park” and then return to “reverse” to get the screen to display the image. I have received a letter from Ford Motor Co. which describes the stated condition and offering to repair free of charge for vehicles that are not older than 15 years. However, the letter references only my 2015 Ford F150. I called the local dealer to see if my 2013 Edge is covered under the recall and the dealer stated it is not covered. Since my Edge is less than 15 years old I think Ford should have to cover all Ford vehicles which have the stated problem.

Reported

Jul 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The backup camera flips upside down when I try and reverse and or an error message pops up

Reported

Jul 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I am filing a consumer complaint against Ford Motor Company regarding a known, severe safety defect in my 2013 Ford Edge 3.5L AWD. The internal water pump has failed, leaking green coolant onto the ground and threatening catastrophic engine failure. Ford designed this vehicle with an internal water pump that dumps coolant into the engine oil when it fails, hiding the defect from consumers until the powertrain is destroyed. Furthermore, the All-Wheel Drive Power Transfer Unit (PTU) is overheating due to a design that labels the fluid 'lifetime' and prevents standard servicing. I purchased this vehicle for $14,400 and have invested $4,000 in maintenance, and I am seeking state consumer protection advocacy regarding Ford's deceptive engineering practices."

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I drive a 2013 Ford Edge. It's getting the same error on the rearview camera that many other Ford vehicles have had recalled.

Reported

Jun 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The safety system back up camera has been malfunctioning for 18 months. At times the image will be inverted, at times it will appear to be zoomed in very close, but most of the time it does not work at all. The alerts (beeping) that should be occurring when identifying a hazard do not work. The horn no longer works. Several times the entire electrical system will shut off and then reset. There have not been any warning lights on the dash to indicate why this is happening. My vehicle has not been examined by a dealer or independent service center.

Reported

Jun 2026

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

On the 2013 Ford edge I own the backup camera fails frequently and without warning. Sometimes the camera will not work at all when the transmission is placed in reverse, other times the camera will fail while during the process of backing up. Problem - does not work at all: When the car is placed in reverse the camera projects a blue screen then states the camera is not available, this happens when it does not work at all. Problem - shuts down while in use: Turns off while in use, one has the rear camera view when backing up, then the camera does one of two things it flips flops (top to bottom) or flashes a blue screen then states the camera is not available. And then sometimes the camera will work for one to three times (the camera is working while backing up, turn the vehicle off, exit / re-enter the vehicle and it works for backing up, but the next time the vehicle is entered and placed in reverse the camera is not working at all and the message reads camera is not available. This has been occurring on a more frequent basis over the last month

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am submitting this letter to report a serious safety defect involving the brake system on my 2013 Ford Edge (VIN: [XXX]). The vehicle is experiencing a brake failure consistent with known ABS/HCU pump issues that have affected similar Ford Edge model years. On XXX, the vehicle was inspected at Randall Reed’s Planet Ford 635 in Garland, Texas. Service Advisor Luis Rodriguez confirmed the brake concern and provided a repair estimate of $3,500. The dealership indicated that the failure is related to the ABS/HCU system. The symptoms include: A spongy brake pedal Inconsistent brake pressure Reduced braking effectiveness Increased stopping distance Unpredictable brake response These symptoms match those described in Ford Recall 16C10, which addressed ABS/HCU pump failures on certain 2012–2014 Ford Edge vehicles. Although my VIN is not included in the recall, the failure pattern is identical and presents a clear safety hazard. I have contacted Ford Motor Company multiple times, including through executive escalation channels, but I have not received a response or assistance. Given the nature of this defect and its similarity to a previously acknowledged safety issue, I believe this may indicate a broader pattern that warrants investigation. I respectfully request that NHTSA review this matter to determine whether the existing recall should be expanded to include additional VINs or model ranges affected by the same ABS/HCU defect. Thank you for your attention to this safety concern. I am available to provide additional documentation, including the dealership diagnosis, repair estimate, and service notes. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The brakes on my 2013 Ford Edge failed with no notice. Luckily I was able to coast into a parking lot to get stopped. Even pushing the brake pedal to the floor will not stop the car. We immediately and safely took the car to our local repair shop who confirmed we needed 2 ABS parts to fix the car. That was Oct, 2025 and as of today (June 10, 2026)the parts are still not available to order. I have checked with 3 Ford dealers in 3 states and all say the same thing. They can't order the parts to fix my car and say over 1,500 are on back order. The car is undriveable with no brakes and creates a major safety risk. I have heard some dealers got Ford to provide a rental car. It is becoming a financial burden not having a car to drive for 10 months and Ford doesn't seem to have put out any recall or offer any help.

Reported

Jun 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The rear back up camera stopped working , goes black or flips upside down. Sometimes even flickers and then says contact your local dealer for assistance.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated that while driving at 25 MPH, the brakes failed, and the vehicle coasted to the side of the road. There was no warning light illuminated. The contact stated that the failure was recurrent. The dealer was notified of the failure, but repairs were pending due to parts unavailability. The manufacturer was not made aware of the failure. The failure mileage was approximately 226,424.

Reported

Jun 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The rear backup camera is distorted and the image has flipped upside down

Reported

Jun 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The backup camera glitches repeatedly. Have to put in park then reverse and repeat until it displays. When it is producing the error, the alerts are not received to assist with alerting the driver of any potential hazards and you are unable to see due to camera not working. Also, happened in our 2014 Ford Escape. Although I paid the dealership $600+ to replace it. Now receiving a notice for my 2017 Ford Edge regarding the malfunctioning camera and wondering why either of the other vehicles were not included in this recall.

Reported

May 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

245/50R-20 pirelli scorpion weather active xl. Unknown cause. 5/22/2026 found bulge in passenger side front tire outer sidewall. Tire can be kept for inspection

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

I have replaced all brake components except abs motor. After researching online this vehicle has same issues as stated with other models . Brake pedal goes to floor after spending $3500!

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a safety issue involving a 2013 Ford Edge Sport AWD related to progressive brake failure. The affected components include the brake booster and master cylinder. The vehicle remains available for inspection upon request. In mid-2025, the vehicle developed a gradual loss of braking capability. The brake pedal required increasing force over time to bring the vehicle to a stop. Because the failure developed progressively rather than suddenly, the severity of the issue was not immediately apparent. At the time, the vehicle was primarily driven by my teenage son, a new driver, who continued operating the vehicle by pressing the brake pedal harder to compensate. This created a significant safety risk, as the vehicle did not reliably stop under normal braking conditions, increasing the risk of collision. The issue was confirmed by an independent mechanic, and repairs required replacement of the brake booster, master cylinder, and related components. The vehicle was later discussed with a Ford dealership; however, no warning of coverage or recall applicability was identified at that time. There were no clear warning lights or dashboard messages indicating brake system failure prior to the issue. The primary symptom was a progressive increase in required pedal force. After the repair, I learned that brake booster failure is a known issue for this vehicle platform and has been the subject of prior manufacturer service campaigns. I am concerned that this type of gradual brake degradation may not be recognized by drivers, particularly inexperienced drivers, and could result in unsafe operating conditions. The vehicle has also experienced repeated rear differential failures. Replacement parts are no longer manufactured by Ford, requiring use of used components with unknown condition and lifespan, further affecting vehicle reliability and safe operation. I have attached a receipt for the second time purchasing and replacing the rear differential.

Reported

Apr 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, after being cut off by another driver, the contact attempted to make an emergency stop; however, while the brake pedal was depressed, the brake pedal went to the floorboard, extending the braking distance. The vehicle failed to stop as intended, increasing the risk of a crash. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

Reported

Apr 2026

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.

Reported

Apr 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

1 injuries

The panoramic sun roof exploded while going down the highway sending glass flying in the air. The sunroof shade was not open so the driver and 2 infants in the back seat were not injured. I contacted Ford Motor Company and was given a case number CZH-03059174. They directed me to turn it in to my insurance company which I did not do. I took the vehicle to the body shop, they found a replacement and installed it for less than my insurance deductible.

Reported

Apr 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Back up Camera goes in and out, it's flips upside down and do wired things , it also say call dealership, the picture sometimes be in reverse , and brake light stays on have to pump brake in order for it to go off.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

1. My safety system/camera system is no longer working properly. The screen displays either a black/blank screen, an inverted (upside down) image, or an image that appears to be zoomed in to a very small viewing area. The alerts (beeping) does not function consistently when backing up. The horn does not always work. At times the entire electrical display including the sound system will reset without prompting. The back door hatch will actively close even when there is something in the opening. 2. Safety is at risk because the video system is in place as a secondary alert system to prevent accident or injury. The horn is a necessary item. If the electrical system should reset during operation this could cause an accident. The rear hatch could cause injury if it does close. 3. These issues have been witnessed by other people, but not in a dealership or service center because these places charge outrageous fees. 4. No inspection done by manufacturer/police/insurance. At time of state regulated inspection all aspects pertinent to that were functional 5. These issues began over a year ago with camera malfunction, the other issues have become present throughout that time.

Reported

Mar 2026

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Starting about a year and a half ago, my backup camera would either say “camera is unavailable, contact dealership” or be upside down or some sort of distorted image. Sometimes the camera works. It poses a risk to me and others.sometimes the camera will cut out and go black after I have started backing up with it. No other warning lights have come on. Other ford edges have been recalled for the same issue but not the 2013.

Reported

Mar 2026

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Breaks went out on car.started out only when I hit a bump I’d loose them… turn car off and pump them back… now they are just gone! Replaced pads rotors calipers, now changing master cylinder.. from what I’ve read that won’t help but have to try! They should really put a recall out for this!

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the camera was inoperable. The contact referenced NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The vehicle was driven to a dealer. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,000.

Reported

Mar 2026

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

My backup camera continues to not work sometimes it shows upside down or black screen and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet?

Reported

Mar 2026

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

I have several different things going on. First of all my rear turn signals do not work, nor do my rear hazard lights. I've taken it to a mechanic who has extensively looked at this and has determined that it's the body control modular and is suggested replacement. I have been waiting for several months for this part to come in but he keeps telling me it's on back order. Also, my radiator fan/assembly went bad and had to be replaced. Upon the mechanic installing the new fan assembly, I had numerous fuses blown and that is when my blinker and hazard light issue started. This is a major safety concern as signaling the direction that you're turning is very important to other drivers. Additionally, it is against the law not to use signals. I'm constantly in fear that someone is going to rear in me because of my inability to signal when switching lanes and or turning. Additionally, my back up camera stopped working shows a black screen with a notice to contact the dealer. Another issue I have is that my door ajar light is illuminated all the time. I often feel unsafe and fear that the door may just come open at any time, I am unable to lock my doors with the internal lock , which means my doors are left unlocked while I'm in the vehicle. Also, the interior lights stay on for awhile when car turned off, thus putting more strain on the battery, which I've just replaced. Plus, the dome light will not go off until you accelerated to about 20 mph, however, when putting the car in reverse there's no way to get the lights to turn off in this causes visibility issues at night. That in conjunction with my backup camera not working makes it a very dangerous situation when going in reverse. I also detect the odor of gasoline which lingers in my vehicle for some time after getting fuel. I'm scared that there's a leak and if so the potential of a fire is very concerning. And I've noticed that my gas mileage is not really good and I'm not sure if that's related.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The airbags did not deploy when the car was in a front and rear end collision on 2/12/26. Injuries occurred. No one has confirmed the problem. The car was taken to a Collison center to be evaluated but am uncertain if that part has been evaluated. There were not symptoms of failure beforehand.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I have a 2013 FORD Edge that the ABS module has gone out deeming the vehicle unsafe to drive. We have spoken to several FORD dealership team members and have all stated that the part should be recalled and the part is unavailable until sometime next year or later. We were told by FORD customer service, that in order to escalate the issue, then we needed to take to a dealership. We dropped the car off and never heard back from anyone and finally after many attempts to contact the dealership, I was finally able to get a team member on the line. They then tell us until we pay the diagnostic fees, they can't do anything. We were never told that from the start of the initial call and are back to square one. The car has no anti-lock brakes and is deemed unsafe to drive, please assist in anyway possible.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The ABS Control Module failed in my 2013 Ford Edge. I no longer have anti-lock brakes and my wife does not feel safe driving the car. I talked to a number of different Ford Dealerships and every service technician I talked to told me they don't know how this issue is not a recall as it is happening so often that the part is back ordered by a year. I had the problem confirmed by in independent service center and was informed to bring to a Ford Dealership. The vehicle is now at a Ford Dealership awaiting diagnosis but they all said they know what the problem is and they can't get the part. There are multiple warning lamps going off when you start the vehicle. ABS warning lamp, service advancetrac lights and brake warning lamps. This issue just popped up and we brought to an independent service center to get fixed and they were aware of this issue and told me that you can't get the part and to contact Ford. They also told us that if you push the brakes too hard it could cause them to lock up which is a huge safety concern and now my wife will not drive the vehicle and I can not sell it to anyone like that so we are stuck. Please help.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The brake booster had a recall but it should have never just have been the booster. The brake system on this is dangerous. I had the booster replaced and the valve got stuck in the HCU and cause brakes to fail. This has been a common issue amongst people and yet this is not a recall. The dealership just quoted me $3200. That's absurd for an issue thats obviously a common huge problem for people

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Soft brake pedal that goes to floor

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Climate control system turns off automatically without driver input. This causes loss of heating or cooling while driving and requires repeated manual reactivation. Issue occurs randomly while driving and has happened multiple times. Restarting the vehicle does not consistently resolve the problem.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Rear backup camera constantly displays an inverted (upside-down) image and the picture quality becomes unclear/blurry. This makes it difficult to judge distance and orientation when reversing and creates a safety risk when backing up.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle’s touchscreen activates functions on its own without being touched (“ghost touch”). While driving, the screen intermittently selects menus, changes settings, and activates features without driver input. This causes distraction and requires the driver to look away from the road to correct unintended changes. The issue occurs unpredictably and repeatedly, while in motion and standing still, indicating a malfunction of the touchscreen or related electronic system and presents a safety concern due to driver distraction.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Driver door says Ajar even when shut, inside lights stay on. Fuel indicator says Ajar stays on. Backup camera shows upside down

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound like a master cylinder issue and it is unsafe to drive. This issue did not present warning lights or message to indicate there was anything wrong. We have read many similar complaints online. We believe Ford should fix this issue.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. It stayed that way for the next couple of days before going back to a fully functioning brake pedal. Months later it happened again this time without repairing itself. We took it to a local mechanic as well as the local Ford dealership twice. Their computer did not detect anything wrong and yet when the service rep tried the brakes they went clear to the floor! So we had them update the computer software in the car since we never had any warning lights about this issue. The local mechanic as well as the Ford dealership suspect it is the HCU unit within the ABS system. The problem is there are no replacement parts available to remedy the problem. We have read many similar complaints online. We believe Ford should fix this issue.

Reported

Dec 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes P2195/P2197 indicating "stuck lean." But nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened MANY times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car in park and foot off the brake. I'd rather risk being honked at or hit, than have the engine dying on me in traffic. When I was able to get to a dealership, I was informed that it was the brake booster. The first thing I found when looking up that part for the 2013 Ford Edge was the recall. The dealership says my VIN was not covered, but it seems more than coincidence that this is the exact problem, now confirmed by the dealership. The part is faulty, and should be replaced by OEM.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The backup camera rarely works. It either has a black screen, an upside-down image or the image has lines through it. This puts me, my passengers and pedestrians in danger while trying to reverse out of parking spaces. There is a recall for newer Ford Edges but not for a 2013 so Ford is aware of the issue. I also previously owned a different 2013 Ford Edge and it had the same problems.

Reported

Dec 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The contact owns another Ford vehicle that experienced a similar failure, and the vehicle was included in the recall. The contact was informed by the independent mechanic to wait for a recall notification for the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Reported

Nov 2025

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

I have been having issues with headlights on my vehicle for awhile. We have changed the bulbs several times to try to make it easier to see. The headlights barely light up the street in front of you and is very dangerous to drive like this. I looked up online and apparently I am not the only one that is complaining of the issue. This is extremely unsafe and I'm afraid to drive anywhere at night due to poor lighting. I see people changed bulbs and changed entire headlights costing $300.00 or more a light and the problem is still not resolved. I am very concerned for not only myself and my familie's safety, I am concerned for others safety too. Something needs to be corrected in these vehicles. It is an extremely important part of driving - being able to see in front of you. Please advise.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed a blurry upside-down image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported

Nov 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

My backup camera continues to not work and says I need to contact the dealership. When I contact the place that I got it from it says it's not covered under their warranty in the contact Ford. When I contact Ford they said there was some rear backup camera thing going on and that the recall had not been issued yet? Also I've been having issues with it connecting to any kind of device, it will say connecting phone and load and load and load and never connect or the phone will be connected and say it's not connected so calls and stuff won't come through and when calls you come through it switches to aux and then you can't hear the person who's speaking which I find dangerous because then you have to touch your phone while driving. Another issue that I'm having is when I fill up my tank it is saying for example if I put $40 in and it's the same price it was the day before and I have to fill up my tank I would get different readings so sometimes I might get like 370 in other days I might get like 205 which makes it difficult to really gauge how much gas you have. Have had multiple times where I've had to completely reset the infotainment system because it does not work and you can't push any buttons on it including the buttons that are below that infotainment system that control tuning seeking and temperatures of the car and do you think that there's some electrical problems somewhere that could be causing all of these issues.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 5 MPH and depressing the brake pedal while exiting a parking lot, the brake pedal went to the floorboard. The contact pumped the brake pedal to stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

At stop light, went to make a right turn and sounded like loud thumping noise under car. Had to have it towed home to find out the transfer case failed locking up my wheels as I was making a right turn from us 231 onto broadway in crown point Indiana

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The rear view camera image suddenly became inverted (upside down) and the guide lines normally displayed disappeared. This defect appears permanent. Due tot the camera malfunction it is easy to be disoriented and collide with object behind the vehicle. On several occasions I ran into parking lot dividers and planters.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ford Edge. The contact stated while attempting to start the vehicle, the rearview camera displayed a blank screen and was glitching. A dealer was contacted. The vehicle taken to the dealer where it was diagnosed and determined that the rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was 108,000.

Reported

Oct 2025

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

Rearview Camera display is upside down.

Reported

Oct 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.