2012 Ford Edge

The brakes are hard to mash and spongey and it has a hissing kind of sound I believe it is a brake booster. When I bought the vehicle used from a dealership they told me it didn't have any recalls on the vehicle but later own I found out it did have a recall for the abs system so i called the ford company and they told me that the recall has already ended and they wouldn't fix it and now when I look it up online it showed the brake boosted had a recall to that the dealership never told me about but now I believe the recall has already ended on that to but not sure. But if the dealership told me the truth instead of lying to me I could have got to fix so I am wondering if there is away I could get those to recalls done on my 2012 ford edge. I noticed the abs messing up just a couple months after I bought it which was I believe in 2021 or 2022 and the brake booster started messing up around july 15, 2026

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The rear camera only works sporadically. It will work once in awhile or will work and then not work at all for awhile. So far Ford has not addressed this make and model as having a problem. One of our teenagers is the primary driver and this is unsafe.

Reported

Jun 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

RE:Safety Complaint - Defective FCIM Causing Hazard Flashers to Activate Randomly May 22, 2026 To Whom It May Concern, I am writing to formally complain about a serious electrical defect affecting my 2012 Ford Edge involving the Front Controls Interface Module (FCIM). The vehicle’s hazard flashers activate randomly and repeatedly without warning, even when the vehicle is completely off and parked or operating normally. This issue appears to originate from a failed or malfunctioning FCIM module, despite the vehicle not being abused, modified, or involved in any event that would reasonably cause this failure. This defect creates multiple safety concerns, including: - Unexpected flashing while driving - Battery drain while parked - Driver distraction - Potential confusion for surrounding traffic - Loss of confidence in the vehicle’s electrical system After researching this issue, I discovered that many other Ford Edge owners have reported nearly identical FCIM-related failures, suggesting this may be a widespread defect rather than normal wear and tear. I am extremely disappointed that owners are being forced to pay significant repair costs for what appears to be a recurring design or manufacturing problem. Electronic control modules should not fail under ordinary use conditions in a manner that compromises vehicle safety functions. I respectfully request that Ford: - Investigate this recurring FCIM failure issue, - Offer goodwill repair assistance or reimbursement, - Consider issuing a technical service campaign or recall if appropriate, - And acknowledge the safety risks associated with malfunctioning hazard systems. I have been a Ford owner in good faith and hope the company will stand behind its product and assist customers financially experiencing this defect. Please contact me regarding the next steps toward resolving this issue. Thank You. Sincerely, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

As I was driving into a parking lot space, I stepped on the brake pedal, and it sank to the floor. I rapidly pumped the pedal 2 or 3 times, but it continued to sink to the floor. As the car continued moving forward, I tried to avoid colliding with landscape items, drove between 2 parked cars, scraping one or both of them, and injured a pedestrian. My vehicle stopped when I jammed the gear control into the “PARK” position.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

Loss of rearview image from backup camera. Intermittent blank, distorted, or inverted image when in reverse. Sometimes says "loss of signal". This reduces the driver’s view of the area behind the vehicle, increasing the risk of a backover crash. My 2012 Ford Edge is experiencing the same issues mentioned in 25V572 for the 2015-2018 Ford Edge.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I have replaced my front brakes at least 3 times, something is wrong with the brakes on these cars. Started off fine then after 50,000 miles I've changed them almost once a year. Never have had a Ford that I've had to replace brakes so much. Love the car just the little things are hard to handle. Take my car in again this year for front brakes again. Really??? I have just over 90,000 on the car and every 15,000 to do brakes again is unbelievable.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact's father owns a 2012 Ford Edge. The contact stated that while shifted into reverse(R), the rearview image was frozen, or the screen was blank. The contact stated that the failure was intermittent. The vehicle had been taken to an independent mechanic and was advised that the vehicle needed to be taken to a dealer. The vehicle was taken to a local dealer where it was diagnosed, and it was determined that the rearview camera system needed to be replaced. The vehicle was not yet repaired. The contact researched online and associated the failure with NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Rear view or back up camera monitor and animation not connecting or staying connected to load back up camera image

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

My car skids when I try to stop the car(car breaking). This happening a couple of times during the past 2 or 3 days. My car mechanic just did a diagnostic and found out that the ABS Sensor module and electrohydraulic has system failure and needs replacement, but parts aren't available where I live (Puerto Rico). This is surely a matter of security I will appreciate if you can help us to find the parts need to fix this issue.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

2012 Ford Edge brake failure occurred without any warning while I was driving on I85. Brake pedal went to floor with diminished braking ability when a vehicle adjacent changed lanes quickly to in front of my vehicle. Luckily no accident occurred. Vehicle was taken to Ford dealer. A previous issue with brakes happened in 2021/mileage 109k and brake booster was replaced under recall 13N02 at that time. Dealer diagnosed current brake issue and recommended replacing HCU AND MASTER CYLINDER DUE TO VALVES AND SEAL LEAKING INTERNALLY. RELACE OIL SENDING UNIT ALSO DUE TO IT LEAKING OIL. Mileage 146K Vehicle is unsafe to drive as is. Cost of repairs is close to value of car.

Reported

Dec 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Shift to park message, not showing it is in park. Can only crank the car if you turn the key halfway and then shift to neutral to crank it. Once you put it back in park and set the emergency brake you can only crank it by repeating the process of Neutral cranking. Car will roll away without brake set. Driving is a concern as I am afraid it might pop into another gear. My year 2012 is not in the recall that effects 2015-2018 models but it's the exact same issue.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

My airbags randomly deployed while I was driving.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Ford Edge 2012 Limited 2.0L [XXX] The brake pedal went all the way to the floor while my wife was driving a few times. The brakes DID NOT STOP OR SLOW THE CAR AT ALL! She pumped the brake pedal and braking came back. But, after that we could not trust the brake system. We paid AutoNation Ford in Fort Worth, Texas $2,694.45 on 10/11/2023 to replace the ABS system, after their recommendation that this will fix the problem. This did fix the problem until recently this past week on 9/21/2025, when the brake pedal went to the floor without any braking, just continued to move forward in our driveway. The next push on the brake pedal did provide braking but now seems a little soft. My wife’s sister also has a Ford Edge with similar or the same symptoms, a 2013 Edge. My daughter has a 2012 Ford Fusion with similar or the same symptoms. This is a very dangerous SAFETY PROBLEM with these Ford cars! I suspect that this problem is more widespread than just my family, more Ford Edge vehicles with this ABS problem. A Ford Edge ABS RECALL might be required to help Ford customers be safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while attempting to start the vehicle, the contact became aware that the rearview camera displayed a blank screen or an upside-down image. An independent mechanic was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V270000 (BACK OVER PREVENTION); however, the VIN, the make, or model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

Reported

Sep 2025

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The first incident occurred in GA on vacation in June. While my spouse was driving, he said the brakes seemed squishy and were not right. When he braked to stop the car to get gas, his foot went almost to the floor. After getting gas, I drove and they did not seem right. The second incident happened the beginning of August and I was coming down a relatively steep hill. I went to brake and my foot went all the way to the floor and did not completely stop. I took the car to my mechanic and he wasn't sure of the problem, and to another mechanic. The 2nd thought it was the brake booster. I then took it to the Ford dealership where I bought it last August and had them look at it. They said it is the ABS module and that I am #829 on the list of 1300 people that need that part, that Ford has no idea when it will be available. The third incident was last Sat, [XXX] and I had No Brakes At All, so I had to take my husband's car to work. In All the incidents, I was at risk, as well as my family and the people driving in front & back of me. I have also had issues of the AC coming in for NO Reason, and after I turn it down, it turns itself back on at full blast. This car is NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The backup camera is faulty. Sometimes you will start the car and it works but most of the time it is just a black screen. I can go out and make several stops and sometimes it will flash on and then go right off. I know there have been several recalls about this but this model so far hasn't been included. It is a widespread problem as I have another Ford vehicle that does the same thing and it is a safety issue.

Reported

Sep 2025

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

The ABS system is completely shot. I have replaced the entire brake system besides the ABS. There is a recall on the ABS System for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because i am not able to brake properly.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while driving on several occasions at various speeds, or while the vehicle was parked, the contact observed an abnormal gasoline odor in the vehicle. Additionally, while driving at an undisclosed speed, the vehicle lost motive power while attempting to accelerate, with the check engine warning light illuminated. Additionally, a "Turbo Boost" message was displayed. The vehicle was taken to an independent mechanic who discovered a fuel leak. The contact was informed that either the fuel tank or fuel lines needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 98,260.

Reported

Aug 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Constant gas smell . Was told there is a fuel tank leak. Also check engine light came on and the codes that came up is for supercharger/ turbo boost.

Reported

Aug 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the Anti-lock Braking System (ABS) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the ABS module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

BRAKE PEDAL HITTING THE FLOOR : ISSUE COMES AND GOES VERY RARELY . FIRST COMPLAIN REPORTED ON APRIL 2014: BRAKE BOOSTER REPLACED ON WARRANTY. LAST COMPLAIN REPORTED TO ORIGINAL CAR DEALER: COULD NOT IDENTIFY THE ISSUE. IN BETWEEN THESE TWO DATES, BRAKE BOOSTER HAS BEEN REPLACED RECENTLY. ABS HYDRAULIC CONTROL UNIT MAY CAUSE THE BRAKE FAILURE, NO ABS LIGHT YET. FORD HONORED AN EXTENDED WARRANTY ON BRAKE POWER BOOSTER IN 2020. PERFORMING A FEW REPEATED SUDDEN STOPS AT CERTAIN SPEED GETS THE BRAKES TO HOW IT SHOULD BE. NO ACCIDENT EVER INVOLVED.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

On July 31, 2019, I had the brake booster replaced at Midas due to a hissing noise and a loss of brake pressure, costing me $733.39. At that time, I checked for a Ford recall but found none for my VIN. I recently came across Ford Customer Satisfaction Program 13N02: Certain 2010-2014 Model Year Edge and MKX Vehicles Extended Warranty Coverage on Brake Booster. While I never was contacted by Ford about this issue for my 2012 Ford Edge, I feel it should be part of the program as it was clearly a safety issue at the time. Ford Customer Satisfaction Program 13N02 does show as an outstanding field service action for my VIN.

Reported

Jun 2025

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while the vehicle was parked, the contact stated that the rearview camera became inoperable. The contact stated that the rearview camera image appeared upside down. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,000. The VIN was not available.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The vehicle was taken to a dealer where a diagnostic was performed, and the contact was informed that the brake booster, hydraulic cylinder, and master cylinder needed to be replaced. The manufacturer was also notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 124,000.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The ABS module failed which also impacted the traction control. The ABS module cannot be repaired because Ford cannot get the part needed due to the high volume of failure on this required safety feature. My car is unsafe to drive due to this system failure.

Reported

Apr 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard, and the vehicle failed to immediately stop, causing the braking distance to be extended. The vehicle was taken to an independent dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 230,000.

Reported

Apr 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle caught on fire from a leak

Reported

Mar 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Fire

The brakes can’t been repair I totally lost brakes to may times

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard causing the braking distance to become extended. The vehicle was diagnosed by a certified mechanic who determined that the brake booster had failed and needed to be replaced. The braked booster was replaced. While driving approximately 10 MPH in the snow, the contact depressed the brake pedal, and the brake pedal went to the floorboard before the vehicle came to a stop. There was no warning lights illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle and determined that the ABS module had failed. The vehicle had not been repaired. The contact became aware of Technical Service Bulletin: 13N02. The manufacturer was made aware of the failure and confirmed that the VIN was not covered under warranty, Service Bulletin, or recall. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 140,000.

Reported

Dec 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The ABS light comes on, Increased braking distance, Brake pedal is very stiff, Fluid leaking from the master cylinder, and Engine stalls when braking.

Reported

Nov 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Seen on the internet where there was a recall for a brake booster....checking to see if mine can be fixed or has it already been fixed.....

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle did not stop as intended. The contact stated that the brake pedal had to be depressed hard to stop the vehicle. In addition, the contact stated that the brake pedal made a squealing sound while depressed. The vehicle was taken to the dealer where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed about Customer Satisfaction Program: 13N02; however, the contact was informed that the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The issue is my 2012 Ford Edge passenger seat door ajar sensor. The car alarm has been going off all day and in the middle of the night and now the car battery is dead, I've researched this an their are many other consumers that have been having the same issue with 2011 & 2012 Ford Edge vehicles. Why hasn't there been a recall from Ford regarding this? I have not taken this in to be inspected. I understand that the cost for the replacement sensor unit and labor can be $400 - $600. I will try to disconnect the sensor myself and avoid this cost. Now it will be a safety issue. Please encourage Ford to issue a recall on this. Thank you

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The door latch system is malfunctioning. The passenger side door will be closed but the light comes on that the door is open or ajar. This is a safety concern. I believe the door to be closed all the way but what if it's not and it opens while driving. I'm not sure if it is just a sensor or the door latch system is not working correctly.

Reported

Sep 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

My 2012 Ford Edge has always had an issue with its brakes. I put new ones on and then the ABS system goes haywire and kicks in making the car feel like the brakes are constantly engaged. The car has also stopped in the middle of the road by it self with no warning. The brake pedal at times is squishy as well. I have it at a Ford dealership now to get it fixed I have to purchase a new ABS unit and modular. These parts are on indefinite back order per the dealership. I cannot be without a car for months on end but I dare not drive it because it is a safety hazard with unpredictable braking. My son drives this car and I do not want him involved in an accident related to this faulty brake system. Ford should recall this issue and correct it before someone dies in an accident. This dealership does not offer a loaner car like other car manufacturers do which is disgraceful when it is their product that is faulty and on back order. Since my son needs this car ASAP I may have to resort to buying the parts off of the internet.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Brake pedal goes to floor with minimal stopping power

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

I was t-boned in the intersection of [XXX] and [XXX] in Washington, Utah on [XXX]. The airbags did not deploy in my vehicle. I was not injured or receive medical care. However, its a safety violation somewhere I'm sure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

Crash

I experienced spongy pedal that went to the floor, no brake light or abs light came on, no leaks. I was driving my wife's edge and hit the brakes to make a left hand turn. When I did the the brake pedal went straight to the floor! It showed some stopping power but not enough to actually stop the car without having a good amount of distance. I shut off the car, turned it back on and the brakes were fine. It happened again!

Reported

Jul 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

My brakes are going all the way to the floor just every once in a while, but wow, my vehicle is in park and running, my traction control light comes on the only way to get it off. Is to turn the ignition off and back on.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Wow, vehicle is in park and idling. My traction control light comes on then my brakes go all the way to the floor. It has done about six times so far.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated while attempting to stop the vehicle, the brake pedal was extremely firm while depressed, and the vehicle failed to stop immediately, causing the braking distance to be extended. The vehicle was eventually taken to the local dealer who diagnosed that the brake booster and master cylinders were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 120,000.

Reported

May 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

break booster

Reported

Apr 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to respond. Additionally, the contact engaged the electronic parking brake, but the vehicle failed to respond. There was no warning light illuminated. The contact stated that he pumped the brake pedal until the vehicle responded. The contact drove to the residence. The vehicle was towed to the dealer, where it was diagnosed that the ABS hydraulic control unit had failed. The dealer determined that the brake booster, the brake master cylinder, and the ABS hydraulic control unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 229,000.

Reported

Apr 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated, and the vehicle lost motive power. The contact restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed with engine failure, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 92,000.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

There was no warning stated in the dash, but I went to drive my car one day and the brakes were sunk to the floor. I drove it around carefully for a little bit and realized the brake pedal built pressure if it was constantly being pressed, however, it would lose the pressure instantly. I got the brakes bled and replaced a brake line since I had replaced both of the rear calipers prior (no issues there and no issues with brake pads or the brakes themselves). A few weeks went by and I lost the pressure again instantly. I called the mechanic to take a look and they replaced the brake booster and master cylinder and bled the brakes. The brake lines/hoses were fine with no leaks. I picked the vehicle up and the brake pedal is still soft and mushy with no pressure building. I am scared to drive it in case I accidentally hit someone and it is currently winter (snow & ice). I have new tires but I fear the brakes will give out on me soon. I don’t think these parts are up for inspection or whether the issue is with the abs module or the HCU, but it appears to be a common issue with 2012 ford edges and other years. The time frame for this is all within 10 weeks since I wasn’t driving my vehicle for about 4 weeks.

Reported

Jan 2024

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Brakes malfunction, the vehicle experienced an apparent loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle came to a complete stop. A technician serviced the car on three different occasions, replacing the brake booster and bleeding the hydraulic system on 9/11/2023. The problem persisted, taking car to technician for further analysis on three separate occasions, noticing a strange noise while pressing the brake pedal, described as a “wind blowing” noise. After more work, brake malfunction happened again on 1/3/2024.

Reported

Jan 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The brakes extremely stiff while being depressed. While backing out of garage ended up in side lawn. I have to use an excessive amount of force to break normally and avoid a collision with another vehicle. A local service technician diagnosed the issue and determined the cause to be a faulty brake booster. The technician recommended replacing the brake booster. He noted that his internet search was flooded with complaints about this situation and he showed me where q Ford dealership had fixed the problem by replacing the brake booster under Customer Satisfaction Program 13N02. I tried calling Ford to see if they would replace the booster under this program and because and Ford told me the age of my car and mileage was outside scope of this program. Cost precludes me from fixing this. Disappointed in Ford. Will keep using excessive force to brake.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while driving downhill and depressing the brake pedal, the brake pedal became very soft and extended to the floorboard. The vehicle was taken to the local mechanic who replaced the brake master cylinder, brake pads, and calipers; however, the failure reoccurred. The vehicle was taken back to the mechanic who serviced the brake lines and informed that the brake booster might also be faulty. The manufacturer was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's warranty campaign to replace the brake booster. The local dealer was not contacted. The failure mileage was 143,000.

Reported

Nov 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Ford Edge. The contact stated that while driving at approximately 50 MPH, the brakes became inoperable. The contact stated that the failure was due to the brake booster and master cylinder failure. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Ford is recalling certain 2012 Edge vehicles manufactured from September 2, 2010, through October 31, 2011, equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will repair the vehicles free of charge. The safety recall began on September 27, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.