2018 Chevrolet Cruze

My 2018 Chevy Cruz has developed a sticky or tacky surface discovered when I was cleaning my interior. I used warm water and soap to clean all plastics. Tried to dry off my dash with paper towels and discovered the issue . My car has been garage kept since its purchase so I have no idea as my previous vehicles never had this issue.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Coming to a stop sign or red light the car won’t accelerate or will go in traction control making it difficult to move or not accelerate. Had 2-3 fuel leaks this year also having problems to keep the car going sometimes the max speed it will go is 20-40 miles n won’t go up unless u keep letting it slow down slowly n then accelerating n even after that it won’t make it above 60-70 miles it usually goes with no problem if its down hill since ur not pressing the gas or anything. Turning the air on also makes the car slow down other problems also is the gas running fast could just fill the tank n by the second day it will almost be over. Today the transmission gave up on me now I have no car to move around making it hard for me to go anywhere especially work since that’s how I make my money for living but with no car it’s a big problem.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the windshield wiper compartment inadvertently opened. There was a failure with the seat belts. The contact stated that the driver’s side seat belt was excessively loose, and the front passenger’s side seat belt was overly tight. The vehicle was taken to the dealer, where it was diagnosed and determined that the driver’s and front passenger’s seat belt assemblies had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 66,550.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Unknown. The car seems to stall or slip when accelerating as is misfiring. It cuts off in the middle of the streets after coming out of auto stop mode. Pcv valve keeps popping up as issue. I had the pcv changed o2 sensors checked cleaned throttle body and air filter changed. The car still gives same problem and engine power reduction keeps popping on dashboard.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

-The engine experienced internal failure resulting in low compression in cylinder 1. The failure has rendered the vehicle inoperable. The vehicle and engine are currently available for inspection upon request. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Chevrolet dealership. Both identified low compression in cylinder 1 due to internal engine failure. The vehicle has been inspected by an independent mechanic and an authorized Chevrolet dealership at the request of General Motors. The vehicle became undrivable due to the engine issue. There were no significant prior warnings that would have indicated imminent internal engine failure. The check engine light turned on 2/9/26 and was first taken into a shop the next day, 2/10/26.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The steering started to shake. The car seat started to shake as well. It felt very unsafe, but there was no serious injury. John from Feldman Chevrolet in New Hudson, Michigan said that there is a "Cylinder 1 misfire code". After the car started shaking, the engine light came on. John told us that the engine should be replaced.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Hesitate to change gears properly. Engine stalling. RPM will rive up. Sounds like the transmission wants to slip.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

My vehicle would jerk while driving and sometimes not want to even go at a stop light when it turned green. Check engine light has been on. Even when I was at a stop light it would just start jerking forward. I took it to an automotive repair shop after replacing multiple parts on the vehicle. Automotive shop ran a compression test and said it failed. Internal cylinder issue. So the vehicle barely runs and I just got it close to three years ago.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The car is making a whistling sound, the check engine light is on and it has low power. Also wanting to stall

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The infotainment touchscreen on my 2018 Chevrolet Cruze has become unresponsive and frozen on the startup warning screen. Because of this, I am unable to access basic functions such as Bluetooth, CarPlay, and Android Auto. The radio (FM) still works, but I cannot connect my phone for calls, navigation, or music. This issue is widely reported by many other Cruze owners, yet there is no recall or official fix from the manufacturer. The problem is a safety concern because I cannot use hands-free calling or navigation as intended. The dealer quoted me a $190 diagnostic fee and several hundred dollars for replacement, which feels unfair for what appears to be a common defect. I believe Chevrolet should address this issue through a recall or warranty support. Please investigate as this affects driver safety and usability.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I own a 2018 Chevrolet Cruze, and the infotainment touchscreen system has completely frozen with the same error screen that many other Cruze owners have reported online. This is not simply a case of an unresponsive touchscreen — the system locks up with an identical error screen across multiple Cruze vehicles (different years and trims). The issue disables all touchscreen functions, including Bluetooth connectivity, media, phone integration, and certain vehicle settings. While FM radio may continue to play, the rest of the infotainment system is unusable. This creates both a safety concern and a defect pattern, because many modern vehicle functions are tied to the infotainment system. This is not a random failure — dozens of other Cruze owners have posted identical photos of the exact same frozen error screen on forums and complaint boards. That suggests a common underlying software or hardware defect, not isolated damage. The fact that it fails in the same way for so many vehicles indicates a systemic flaw that should qualify for a recall or manufacturer fix. General Motors has not provided any support or recall notice for this issue. Owners are being told to replace the entire infotainment unit at high personal cost, even though it is clearly a widespread design or programming defect. Approximate date of incident: [Insert when your screen froze first] Mileage at the time of incident: ~[Insert your odometer reading, e.g., 121,000 miles] Additional Notes: •Disconnecting/reconnecting the battery does not resolve the issue. •The error persists across resets, and no software update is available. •This is well-documented online, and the failure is identical across different Cruze vehicles, pointing to a recall-worthy defect.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

P0325 knock sensor multiple occurrences of sluggish performance causing safety risk when entering into traffic. This is the 3rd time I’ve replaced this sensor. And it’s very dangerous when it happens. This happens at the exact same time last year at the end of June beginning of July 2024 as well which made Chicago driving very dangerous.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Service safety restraint system. Airbags are potentially at risk to not deploy if a wreck was to occur. This failure has caused the airbags to be shut off despite anyone sitting in the seats that is supposed to activate them on when weight is applied to the seat. Has not been inspected but I would like for it to be inspected on behalf of the Chevy dealership at their cost.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

While sitting at a stop light the hydraulic clutch line failed causing the clutch pedal to stick to the floor. This issue prevents the clutch actuation preventing the the transmission from being disconnected from the engine. General Motors Bulletin number: PIP5558C was found and appears to be the issue.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

EGR Cooler issues. Has been confirmed by dealer. CEL light on. I’ve been told GM “has issues” with these…GM should issue recall.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Purchased new in 2019 – 32k miles - Oil changes every 6 months. Lightly driven, no modifications, all original engine components and tune. Engine developed a significant miss. Several warnings on Stabilitrak, ABS, and P0300. Significant oil leak at front of engine, oil is splashed all over the passenger side of the engine compartment. There is significant ‘chugging’ of air and oil from the dipstick tube and from the oil filler cap. This condition indicates excessive pressure leakage to the crankcase that is caused by a crack or failure to the #1 piston which is a very, very, very common failure with an extensive and indisputably documented history with the 1.4 engine throughout the history of the Chevrolet Cruze since its introduction. Compression test shows cylinder #1 at about 80 PSI while cylinders 2, 3, and 4 are at 190 PSI. This proves that there is a catastrophic compression leak down into the engine crankcase causing the misfire P0300 and the resulting excessive crankcase pressure causing the oil leak at the front of the engine and the expelling of air and oil from the dipstick tube and from the oil filler cap. This needs to be a warranty repair and the cost covered 100% by GM as it is a known defect with this engine since it has been first been used in their cars. Refer to: GM Bulletin: 18-NA-171 - [XXX] GM Bulletin: PIP5490D - [XXX] GM Bulletin: PIP5421 - [XXX] Reading through the extensive volume of posts on the #1 piston failure, GM/Chevrolet should have acknowledged this and a recall should have been issued and the warranty extended to cover an piston and/or piston ring failures with the 1.4 engine no matter what year or what vehicle it was installed in. I have additional links documenting the frequency of the piston and/or piston ring failure in the 1.4 engine: INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Transmisson losing 9th gear, torque converter, front pump failing and wiping out valve body on the GM-9T50 9 speed automatic. many owner experiencing same problems with no solution or upgrade from GM

Reported

Jan 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The rear brakes are gouging the rotors on both wheels. The car has less than 26,000 miles on it. Front brakes are still in excellent condition and and car is having no problem with braking except there is noise. Have not yet talked with anyone at a dealer. There is no indication of any problem except for the noise. However rear brakes and rotors will need to be replaced or braking will become an issue.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

My transmission started acting up around 70,000 miles. I noticed symptoms like stalling when backing up, trouble coming to a stop from higher speeds, and an occasional stutter. My local transmission shop couldn’t replicate the issue, as it was intermittent, and recommended an oil change. At 100,000 miles, the transmission began slipping, so I changed the oil again, only to find it was black and burnt. Now, at 139,000 miles, I changed the oil once more at 138,000 miles after experiencing issues with shifting into 8th and 9th gears and receiving a P2817 code. After speaking with several people on forums, I learned this is a common problem with these cars, and many recommend replacing the transmission as it often fails around this mileage. I also consulted another transmission shop, but they refused to service my car due to their past experience with these models.

Reported

Dec 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

9/28/2024 abs light and traction control light came on my 2018 chevy Cruze LT along with steering assist reduced while driving home making car hard to steer above 50 mph and coming into curves Chevrolet needs to be made to recall and repair this problem, I have noticed a lot of Cruze owners having the same problem could be dangerous while driving without some previous indication or prior warranting.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated while attempting to start the vehicle, the Auto START/STOP failed to respond as intended. The contact stated that when the vehicle was restarted, there was a slightly shuddering noticeable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired because the failure was related with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruz. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ECM. The vehicle was not repaired. After investigating the failure, the contact related the failure to Product Emission Recall 18239. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 99,000.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

tpms light 3 tirees affected to expensive to replace Chevrolet needs to inquire about the life of the tpms system on their vehicles should last longer than 5 years.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

UNKNOWN! I do not have much car knowledge but I do know that the transmission has blown in my 2018 Chevy Cruze two times and the shifter made a clicking noise that was very alarming. I have a video but the option to upload a file is only for pictures, I think the video is very crucial to understanding what I mean by clicking noise. The noise was would come randomly about 4 months after having the car. At the time I was [XXX] with no experience of even having my own vehicle and didn’t know I should have taken it back, now it’s too late because my warranty is up. This issue is common and many experts I’ve spoken to are aware that the Chevy cruzes have transmission issues. There was a recall for a “transmission bolt” I took my car to Chevy Cruze in Poughkeepsie New York for the recall and 18 days later my transmission blew. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2024

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

This is the second time the car will show reduced power and completely come to a slow speed without warnings. Previously GM had issues with the crude pedal and other systems related to the reduce I. Velocity. An investigation on either faulty parts is required as this is a major issue that can or could caused accidents. I had the issue looked and supposedly repair in December 2023 now the issues is back. I was driving in [XXX] and the speed reduced without warnings almost causing an accident. The repair has not even been 3 months and the car is faulty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Shortly after I merge onto a highway and pickup speed my cruze apears to be slipping gears. It does not do it every time but it appears to be happening increasingly often. It starts to shake violently, becomes hard to stear and refuses to excelerate even though the rpm's are rising significantly higher then they should be, leaving me going 35 - 40mph on a 65mph highway, it does not fully decelerate either. It happened the other day and the road speed was 65mph to start which my car wouldn't do then immediately became congested which is when I realized it wouldn't properly decelerate either, at least before I thought I coupd just pull over if it lasted to long. My car only has 22,000 miles on it and was certified pre-owned. It is regularly maintenanced as well. I have not taken it to be inspected just yet but that is my next step as I don't feel at all safe driving it in this condition.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2–3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105, 000.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

Crash

The vehicle first prompted that it had a recorded a misfire in cylinder 1. Changed the spark plugs and coil packs. Vehicle noted a misfire in cylinder 1gain and said service stabilitrak. Changed the pcv valves and other vacuum pieces on the valve cover along with the MAF sensor. Engine ran fine on test drive, then dumped oil on the ground as I was pulling back into the drive way. Gasket comes on the oil pan so that’s getting replaced next. Then I have to check the fuel pressure sensors and fuel pump to see if they’re failing because apparently GM has a points bulletin out about them not being so good. Plus hope the engine isn’t ruined when it lost all its oil.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The clutch peddle is low without pressure. Mine and my kids was in danger when the clutch was not working when I had a green light. I could not get my car to go into gear. My husband thought that maybe there was air in the lines but he is unsure. After pumping the clutch several times,probably 100 times my husband was able to get me to safety. Problem was reproduced with my husband 2 days later when he was stuck in Atlanta traffic. I did have a warning that said something about trac suspension. I am unable to remember what popped up. This incident has happened 3 times. I think there should be a recall out.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

We have had this car for little over a 1.5yrs without any issues. Within the past 2 months, the vehicle has been malfunctioning, primarily the auto stop feature. On four separate occasions, when braking is engaged and bringing the vehicle to full stop, the engine cuts off, leaving all other components running, and the check engine light comes on. After approximately 1.5 hours of waiting, the engine turns on, the check engine light is gone and once it reaches the service center, diagnostics are unable to detect any issues. There are 3 calls on our account for our vehicle issue. The problem is that in every incident, the vehicle could not be recovered to have it at the service center within less than 2 hours to be properly diagnosed. When connected to the diagnostics, there isn't an indication of the malfunction. The first incident occurred May13,2023, at a stop light within 3 miles of the dealership, on our way to a family birthday party, 2 hours away. Service center was within an hour of closing, and asked we tow it there, they will investigate on May 15,2023, when they are open. After waiting in 90degree+ weather for AAA for almost 2 hours, (they said we would have to wait for 3 hours), I attempted to start the vehicle, and it turned over. We drove home and brought it to the service center, nothing on diagnostics. Frustrated, we left. Second incident occurred on July 5,2023, morning of my knee surgery. I was stranded on an off ramp at a light. We towed it to the dealership, again, and they were too busy to look at right away. By the next morning, it resolved itself. Again. Third incident occurred July 11, 2023, in Greensboro, after an appointment consulting on oral surgery and scheduling for my wife, in the parking lot of the office. We called the dealership, and for approximately 45 min. they tried to assist, no avail. 1.5hrs pass, it starts. AGAIN, doesn't register. Fourth incident on July 15, 2023, in my driveway. It started this morning. BEYOND frustrated.

Reported

Jul 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Chevrolet Cruze. The contact stated that while driving at 55 MPH, the vehicle collided with a deer and a guardrail. The vehicle was impacted on the front and rear passenger side and the front of the vehicle. The air bags did not deploy. The passenger seat occupant sustained a knee injury but did not receive medical treatment. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Reported

Jun 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

Car has been having issues with the powertrain since purchased with 0 miles. The car will start flashing warning sensors but when taken into the dealer/mechanic everything is ok.. Car stopped today in the middle of a busy street and started shaking. Car will shake hard when it is stopped at times. It was taken to 2 different chevrolet dealers who said they forgot to check it

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated while attempting to drive from a complete stop, the clutch pedal remained on the floorboard and failed to disengage. There was no warning light illuminated. The contact pumped the clutch pedal and veered to the side of the road. The contact was able to drive to the residence. The contact stated that the failure had been reoccurring intermittently. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided since the powertrain warranty had expired. The manufacturer referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 64,900.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

About 10 days ago, my check engine light came on. I stopped at O’Reilly Auto Parts to have it diagnosed with a code. It threw a code for the turbo in my 2018 Chevrolet Cruze. It went off later that day. Today, it came back on and sent a message, “Engine power decreased”. I noticed no change in power or anything. Could this just be a sensor?

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

2018 CHEVROLET CRUZE. CONSUMER WRITES IN REGARD TO ISSUE WITH THE PROJECTOR HEADLIGHT.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

put car in PARK ,got out to check mail box 20 feet away [car door left open]. When retuning to car it began to slowly move backward.I ran around the back and tried to get in but was knocked down by the open door.I rolled away from the approaching wheel with minor scrapes. The car continued backing across the street,hit a pole then toward a group of people.I was able to alert them and all got out of the way. I have been working with GM to find out if this model,this transmission,or only this car has this slip from Park to Reverse problem.

Reported

Nov 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

Crash 1 injuries

I was at a stop light and when I hit the gas pedal to go on green light the car stalled and died. I tried turning off and restarting but nothing happened. I was in a busy intersection and could have been hit. A kind stranger helped me push it out of the intersection. Car has to be towed and I am waiting for service department to let me know what the problem is. I have canceled 1 1/2 days of work and will probably have to be out another day. I will also probably have rent a car until problem is fixed.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated that the vehicle shifted from park into reverse without warning. While the vehicle was idling, the driver exited the vehicle and the vehicle rolled and crashed into a telephone pole. The driver's side door was ajar and was ripped off during the crash. The contact sustained cuts and bruises but no medical attention was provided. A police report was filed. There was no reported fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 45,000.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

Crash 1 injuries

The Auto Start and Stop feature has malfunctioned multiple times. Safety was put at risk due to car stalling at multiple red lights and shutting off while driving down the road. Problem has been reproduced by dealership. No warnings at all prior to the failure.

Reported

Jul 2022

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

I noticed oil drips on ground and was having to add oil. Took to dealership for diagnosis and it was found that my lower oil pan was Croated and leaking. Replaced under warranty but still should not happen on a 3 1/2 year old vehicle with 62300 miles on it that is well taken care of. I used 3 quarts in a matter of 3 weeks driving less that 500 miles. 1 quart was used just waiting for repair.

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated while driving 25-30 MPH, the vehicle felt imbalanced and was shuddering. Additionally, the engine emitted abnormal knocking sounds. The check engine warning light was illuminated. The contact then parked the vehicle a block away from his residence. The contact who is a certified independent mechanic, diagnosed that the fuel injectors had failed. The contact also diagnosed that the fuel injector had melted and fused into the number one cylinder, causing the engine to misfire. The contact replaced the fuel injectors, the spark plugs, the fuel line, the fuel harness, and the vehicle software were flushed. However, the failure reoccurred. Upon further investigation, the contact became aware that the engine inside the vehicle was not the appropriate engine as it was 1.5 liter and its specifications indicated that it was an engine specifically designed for a Chevrolet Malibu while the vehicle was a Chevrolet Cruze. However, the original owner of the vehicle, who was the contact's neighbor, had never replaced the engine. The contact then determined that the failure was associated to NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine). The contact notified the dealer where the vehicle was originally purchased and informed them that the engine installed was not the appropriate engine. The dealer disregarded the information and informed the contact that he would be responsible for the cost of the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.

Reported

May 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated while driving approximately 50 MPH, his brake warning light had illuminated. The contact stated that he attempted to depress the brake pedal however, the brakes failed to engage, causing him to use the parking brake to stop the vehicle. The contact stated that he was able to pull off the road into a parking lot to evaluate the vehicle. The contact stated that after exiting the vehicle, he saw brake fluid leaking from the driver’s side rear brake caliber. The contact stated that the vehicle was towed back and remained at the residence. The contact stated that he then contacted the dealer, and manufacturer who advised him that the vehicle would not be covered for the repair. The failure mileage was 51,200.

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Cruze. The contact stated while driving various speeds at night, the headlights failed to provide adequate illumination to drive safely. The contact stated that the failure was more evident on dimly lit streets. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the headlight bulbs needed to be replaced. The vehicle was repaired. The contact stated that the failure was still evident with the side illumination. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

Reported

Apr 2022

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

This Cruze is equipped with a manual 6 speed transmission. The initial incident involved complete loss of the clutch with the clutch pedal sticking to the floor. This and the driver could not get the vehicle into gear. The driver then reached down and pulled the clutch up from the flor and was able to resume some clutch function. No Malfunction indicator or engine light was visible. Dealer serviced the vehicle indicating a P08A8 code set after incident. Vehicle repair order/invoice 382676 Ewald Chevrolet Buick. 36833 E Wisconsin Avenue, Oconomowoc, WI 53066 262-567-5555. When I picked the vehicle up, I couldn't leave with it because when I depressed the clutch pedal the clutch engaged/disengaged all the way depressed or at the floor. The dealer replaced Part #55505687 PIPE, and 19353126 Fluid. After driving the vehicle a few miles I called the dealer and asked them to open a case with Chevrolet because the clutch system did not feel the same. Inconsistent engage/disengage point of the clutch. While awaiting their return call I experienced a complete loss of clutch function again, similar to the original case pedal stuck to floor, and manually had to lift clutch pedal to regain some clutch function. This happened while driving/shifting in traffic, after pulling up the clutch the engine light lit. Returned it to dealer

Reported

Mar 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

I got my vehicle through a local dealership in town, in July of 2020 and only a couple months later my problems started. The vehicle started to vibrate violently and almost jerk back and forth on its own whenever I would drive it. And whenever I did come to a complete stop and accelerate the vehicle would hesitate a bit, it felt like I would have to really force it in order to keep driving. That same feeling would occur whenever I would have to drive on the highway it felt like I was pushing really hard on the gas in order to move. Which lead to my stability track message to appear on the dash as well as the check engine light. Then finally one day while I was driving and making a right turn to exit a shopping center my vehicle just stopped out of nowhere. I was unable to drive I tried putting it in neutral and reversing but nothing worked. I couldn't even take my keys out the ignition or turn off the vehicle I was completely stuck casing traffic on a busy street until what felt like five minutes later, I was able to turn it on and off and drive home. I then took my vehicle to the local Chevy dealership where they kept my car for a week even though no work was done to it. They wanted me to let them take apart my engine to determine what the problem was, and I was advised by multiple sources including my vehicle warranty to not let them do a tear down. The service consultant said they couldn't find a reason why my vehicle just stopped on me and blew it off as nothing. I then took it to a local mechanic in town where they replaced my air filter, spark plugs, and did a mass air flow clean. However only days later my check engine light appeared again along with the message to service the stability track. The jerking, vibrating feeling is still present when I drive also now whenever I turn on my vehicle.

Reported

Mar 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

I made a prior complaint with tracking number 11360154. This same problem has occurred again, approximately 22,000 miles after the car was repaired the first time. The clutch is broken again and it broke at highway speed almost causing me to have a severe accident. THE CONSUMER STATED A LEAK OF THE HYDRAULIC FLUID CONTAMINATED THE CLUTCH. THE FRICTION DISC AND PRESSURE PLATE NEEDED TO BE REPLACED.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

Engine performance dropped noticeably, tire pressure system alert lighted, and stability track turned off. Then within a short period of time, some 30 minutes, the engine warning light activity (steady). All of this happened shortly after the 3-year warranty expired although I was having some engine roughness a few days before three years. Made an appointment at the Chevy dealership and the issue was diagnosed to a misfire on cylinder #1. Apparently, the insulator around the center electrode of the spark plug separated and slipped down. After a bit of research and asking the dealer for Chevy TSB #PIP5657D, NHTSA TSB #10201263, I was startled to find this is a somewhat frequent-enough problem affecting a number of GM models using 1.4L engine as used in my Cruze. I had a forthright conversation with Chevy dealer that this was a warranty issue as my OnStar alerted me to an emissions system malfunction. I also called GM and ACDelco, the spark plug manufacturer, and they claimed nothing or no issues. This is a safety concern to me. Paid almost $400 to have four spark plugs replaced at 3-years and only 7,000 miles; ACDelco warrants the spark plugs for 7-years or 100,000 miles!. Unacceptable.

Reported

Jan 2022

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The radio stays on full bright after dimming the lights. Then when I stop at a red light and the car shuts off when I release the break my car jumps makes engine makes a it rev up like the switching of the gears or something. And when I am driving the speed limt and press the gas to speed up to pass a car the car does not go faster the RPM' only go up like I am going to blow the motor u.i do not know anything about the

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The tires installed August 2020 were 205/55R16 from GoodYear. They were the All Season Assurance Tires. They had travelled about 10,000 miles since install. On November 26, on I 95 SB near mile marker 3 (near GA state line), tread flew past wife’s window and the TPMS system indicated pressure in the right front tire at 1. This sudden issue could have caused a crash or injury. The vehicle is currently at the shop that installed the tires and is being investigated.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Chevrolet Cruze. The contact stated while driving approximately 68 mph when the contact crashed into a deer, the brake pedal was depressed however the vehicle continued to move forward. The contact stated that he had placed the vehicle in park but the vehicle continued to drive, the contact had to continuedly press the ignition button for the vehicle to turn off. The contact stated no warning lights were illuminated. The contact mentioned that the cruise control was activated at the time of the failure. The contact sustained scrapes on the arms but did not seek medical attention. A police report was taken and the vehicle was towed to a local tow yard where it was diagnosed as destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 119,000. The VIN was not available.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

Crash 1 injuries

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.