2012 Chevrolet Cruze

Was driving and my car literally wouldn't go forward. Prior to I had an oil change and I would smell burning oil

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My breaks do not work in reverse. Pump valve seems to be bad

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better Chevrolet & GM

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 40 MPH and accelerating over a speed bump, the key slid out of the ignition switch. An independent mechanic was contacted. The vehicle was taken to the independent mechanic, and it was determined that the ignition switch needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 74,522.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the engine started overheating, and a coolant leak was discovered. During the failure, the check engine warning light was displayed, and the message "A/C Off Due to High Engine Temp" was displayed even though the A/C was not activated. The temperature gauge was elevated, creating a risk that the engine might stall or catch on fire. The contact referenced NHTSA Campaign Number: 12V288000 ( ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall repair. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 144,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Check engine light on Car smoking when driven and smells like burning oil

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

My son just purchased this car and nearly hit 100,000 miles. It started leaking oil in the engine area the valve cover gasket. It's drips all over the car causing it to smoke and smell.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Repetitive coolant leak repaired 5+ times over 9 years; incurred costs over $X,XXX. Coolant (toxic) leak causes burn off in the engine compartment and the vapors from this are transferred into the cabin, posing a risk to driver and passenger health.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Had a 3-5-R wave plate failure. Symptoms started at around 87,000 miles. Bouncing/jerking when put into reverse. 5th gear slams hard into gear when upshifting and downshifting, making it feel like I have been rear ended. Now 3rd gear is starting to shift hard like 5th. Soon I'll have no gears. Car has been both regular and preventative maintained so should not have such a massive failure at under 100k miles. Other vehicles with the same transmission (6t40) have been recalled due to similar issues, like the 1.4 turbocharged Cruze, but not the 1.8l Cruze for whatever reason. Now I have to pay $4k for a rebuild on something that Chevrolet should be liable to pay.

Reported

Apr 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

I went to take 5 for an oil change , the tech broke my oil cap filter , coolant hose & damage my engine oil cooler . Towed it to progressive Chevrolet . Fleet response is the insurance company for take 5 & they are not taking care of my rental extension while determining if they are at fault with progressive already stated that they were at fault and now they dragging their feet ! Leaving me without a car and I’m in school and so is my son .

Reported

Apr 2025

Incident date

Jul 1999

Mileage

Not provided

Outcome flags

None reported

Coolant leaking , engine knock sound , turbo issue

Reported

Mar 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Car started jerking when put in reverse and slams hard into 5th gear only. Taken to transmission shop and they have no idea what's causing it. They said they've never seen something like this before, and said it doesn't feel like a major transmission failure. Car only had 98,000 miles on it when hard shifting started. Regularly maintained. Motor and trans mounts were checked and fine. More than normal amounts of metal in trans fluid when drain and fill was performed.

Reported

Mar 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The check engine light keeps coming up after I buy gas in it and when I take it to Autozone for diagnose it keeps saying engine coolant which I just changed. After a while the light disappears but comes back when I fuel it.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

To whom it may concern at NHTSA, We are writing to file a formal complaint regarding Chevrolet's refusal to address a serious safety recall on our vehicle related to an engine oil leak, which poses a fire hazard and endangers occupants. The malfunctioning component appears to be the engine shield (belly pan), which collects spilled oil and allows it to accumulate near hot engine or exhaust surfaces. This defect is documented in NHTSA Campaign ID: 12V288000. Our vehicle, which is experiencing the same issue, is available for inspection upon request. Our vehicle has exhibited persistent and severe oil leakage, creating a strong burning odor after driving for a short period. This malfunction presents a significant safety risk, as oil accumulating on or near the engine shield may ignite. This defect endangers not only the vehicle’s occupants but also the safety of others on the road. When we visited Lee Johnson Chevrolet (11845 NE 85th St, Kirkland, WA · (425) 827-0521) on October 26, 2023, we requested that the dealership inspect and repair the defect as outlined in the recall. The dealership acknowledged the issue but declined to proceed with inspection or repair, citing that the recall status was marked "complete." They offered to inspect the issue for a fee of $250, which we believe to be unreasonable given the known manufacturing defect and the related safety recall. We are requesting NHTSA's assistance to have Chevrolet fulfill its obligations under this recall. Citing a "completed" status of the recall as a reason to deny service is an unacceptable means for Chevrolet to avoid addressing a critical safety hazard. The engine shield defect, which continues to pose a fire risk, is an original manufacturing flaw for which Chevrolet should be held accountable. Thank you for your attention to this matter and for any assistance you may provide to resolve this critical safety issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2024

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 MPH, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Reported

Oct 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact connected a diagnostic machine to the vehicle and retrieved a DTC code for a failure with the purge valve and the catalytic convertor. The contact replaced the purge valve; however, the failure reoccurred. The contact stated that several unknown warning lights were illuminated. The contact stated that the warning lights blinked on and off. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,039.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated that on several occasions while the vehicle was parked, there was smoke coming from the engine compartment. The vehicle was taken to an independent mechanic twice where it was diagnosed that unknown parts needed to be replaced. The vehicle was repaired but the failure reoccurred after approximately a week. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

Reported

Sep 2024

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then Everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls.for my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.

Reported

Aug 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Internal transmission failure Just started with the transmission coolant line coming off on the interstate and the car wouldn't go this can cause a major wreck an now the transmission is going out has been verified by jd byrider and has several coolant leaks

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Car is leaking coolant from unknown area.

Reported

Mar 2024

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The engine on our 2012 Chevy Cruze experienced a blown head gasket and possibly warped heads, leading to the engine overheating and making the vehicle inoperable. It is available for inspection if needed. The car was towed to a local mechanic, was pressure tested and then confirmed the diagnosis. It has not yet been inspected by anyone else. There were no warning signs prior to this happening. There were recalls for 2013 and 2014 Chevy Cruze head gaskets but not model year 2012.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 70 MPH the vehicle started running rough and then stalled. The contact stated that the check engine warning light and the stabili-trak symbol were illuminated. The contact stated that an engine over heating warning had flashed. The contact pulled off the highway and attempted to restart the vehicle. The contact stated that after several attempts the vehicle failed to restart and was towed back to the residence. The contact stated that he had observed that the vehicle was leaking coolant, and that the vehicle had previously stalled prior to the failure on the highway; however, the contact was able to restart the vehicle. Additionally, the contact stated that the vehicle was also leaking oil. The contact had researched online and related the oil leak to NHTSA Campaign Number: 12V288000 (Engine and Engine Cooling). The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Check engine light, traction control light, tire pressure light came on. Message on dash reported reduced engine power, service stabilitrak, and car slowed to 16 no more than 20mph and would not go any higher.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

feel like it downshift first really fast before going in 5 th gear. Feel like you’re going to fly out the windshield. If seatbelt wasn’t on you would get whiplash. When driving in automatic it go in limp mode. burning oil. Now

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Everything that has to do with the air in cabin and air intake for engine fails. Have issues all the time with it , told I need to fix one part then that fails again. Can’t use the AC in this car more than half the time if not an issue arises. Now I can’t get my inspection because again the same codes: P0097, P0171,P11c3, P 2199 At first I had only an issue with the MAF new one was placed and now all these errors popped up. The electrical also gave me issues before the lights are not as bright anymore in the car not the headlights. Too afraid to change them because I need the vehicle for my medical appointments and to pick up kids from school

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The car's theft deterrent is not able to be turned off and is causing the car to stop working. I was driving my car on the highway and all of a sudden it completely shut off. I had it towed home. I replaced the battery and it worked for a short period of time but then shut off again. My mechanic states that the theft deterrent is getting triggered. We replaced the battery, fob battery, and checked everything it could possibly be with no luck. The car is too dangerous to drive and has caused missed work and loss of income.

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Car dies while driving down the highway. Power steering and brake will not work. Has to be placed in park and then restarted. Mechanic has looked at it multiple times and has not been able to reproduce the problem.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Engine valve cover explode

Reported

Sep 2023

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle almost three weeks ago…I’m assuming it’s out of warranty…J am spending out of pocket expenses to have this car repaired….It has a faulty leakage in transmission that mechanics seem to can’t fix….I need my car for transportation….ATP I’m assuming the car is a lemon

Reported

Sep 2023

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

- There is a severe oil leak that. - 1. The vehicle broke down when driving, which put the family and other drivers at risk. 2. The burning of the oil and the vapor coming from the burning was not safe to breathe. - Yes, the problem has been confirmed and attempted to be fixed by a dealership upon purchase through Southern Utah Car and Trailer Sales. - No the vehicle has not been inspected by the manufacturer/police/ or other. - Yes, low oil pressure and a check engine light. They first appeared in February of 2023 and have remained present, only getting worse over time.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving at 35 MPH, the vehicle overheated and lost radiator fluid. The engine overheated warning light was illuminated. The vehicle was diagnosed by an independent mechanic and confirmed that the main seal over the engine, water pump, and timing belt had caused the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not on recall. The failure mileage was approximately 139,000.

Reported

Sep 2023

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated that while his daughter was driving at unknown speeds, the vehicle lost motive power after 45 minutes. The RPM increased, and the vehicle failed to accelerate. The driver was able to pull over. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who was unable to duplicate the failure. The contact stated that after driving for 45 minutes, the vehicle lost power and went into LIMP Mode. The transmission had seized in fifth gear. The vehicle was taken to the local dealer, where it was diagnosed that the speed control sensor had failed. The contact was informed that the speed valve and transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Motor is leaking coolant around the water pump. Although it is leaking the water pump is not bad, but because it is leaking it cause the car to lose coolant and goes in the state of overheating.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving approximately 30 MPH, there was a burning odor coming through the vents. The contact stated that smoke was coming from the engine compartment. Additionally, when the vehicle was parked, there was condensation underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the intake manifold, valve cover, exhaust manifold gasket, oil filter housing, and coolant reservoir needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Car started blowing out white smoke and tranny fluide out tailpipe and then loosing power as inside of car filled with burnt plastic smell and smoke. On 08-03-2023 I test drove car. Upon entering car I commented a out smell of car. Left lot with car at approx 6:30pm, on 08-06-2023 at approx 4pm incident occurred and now that smell is even stronger inside car. So leaves me to believe it was already an issue and a possible life threatning one at that. Possiblity of igniting a fire . Transmission fluid is very flammable when heat source of engine and fluide trapped by shield. So engine was shut down immediately and we got out of car till we knew it didnt ignite.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 65-70 MPH, the vehicle restarted inadvertently, and the check engine warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking. The vehicle was not repaired. The contact stated that the failure recurred while driving. The vehicle was taken to dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 12V288000 (Engine and Engine cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the VIN was not included in the recall. No further assistance was provided. The failure mileage was 117,969.

Reported

Aug 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at various speeds, there was a whining sound coming from the transmission before the vehicle stalled. The vehicle was later towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was later taken to the local transmission service center and the transmission was rebuilt. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

I reported on May 14 2023 incident 11521891 at Geiger Road near USPS building the fact there might be a tracking device on my Chevrolet Cruze or now I believe there is a concerted effort to target me to control information or assets. I am in no legal disputes but some harassers are using their "old style harassing" techniques and it has now carried over into the State of Idaho. I notified today the DMV office in the state of Idaho asking how standard license plates are assigned. My move to the state of Idaho was successful -- it was handled by Bekins Northwest and I am looking forward to enjoying this beautiful state. There is harassing signification to the standard license plate assigned to me [XXX], title no [XXX] and I am awaiting my license plates. I have directed a question to the DMV office in the state of Idaho mentioning that this license plate will be brining some further harassment. I can address this in a court of law; it involves Bekins Northwest and a representative who arrives during the initial move estimate. Why was I assigned license place [XXX] here in the state of Idaho? I have spent a great deal of money to move here and it is just another harassing maneuver. I will address this in a court of law should you in the Department of Transportation see a problem with license place [XXX] -- it reminds me of U-Haul trucks out of Reno, Nevada and I did not use a U-Haul truck out of Reno, Nevada. This is targeted victimization and harassment and the individuals who are doing this should be held accountable. It is now involving government employees and government agencies. I have asked the DMV office in the state of Idaho how I was assigned [XXX] as a standard license plate? I await their response and I also mentioned that they should forward to the attorney general in the state of Idaho. It is frustrating when these individuals perpetrating the harassment do not care how much it costs taxpayers individuals when this harassment occurs. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact took the vehicle to the local dealer for an oil change and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact stated that he took the vehicle back to the local dealer on May 3, 2023, for another oil change and was informed for a second time that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.

Reported

May 2023

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has been fixed; no, they never transferred title/registered vehicle. Now May 2023. Drove it now/then keep it going; MI awful winters. This winter heater went out for 3 days, no blower, no noise, magically started working. Roughly a dozen times when I shut it off, theres noises from front by grille like a ticking, no clue. I've drivien car 5,000 mostly from trip to get it. Dealers never provided the 3 special 10 yr warranties that car had. I found out, they were all expired, nothing I could do. They didn't disclose issues & 3 wks after purchase, accident on Carfax. So much fraud, it is sickening. One of the dealers violated their FTC Orders. Lies & lies, also @3 times stabilization/traction both need repairs then disappears 2 days. Loses power, definitely does not feel turbolike. Issues 7.6.22 & continue

Reported

May 2023

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

I believe there is a GPS tracking device associated with the electrical components of Sirius/Onstar still active in my car. I had my radio removed at a Chevrolet dealership in Raleigh, North Carolina (6/30/2015); because it appeared that this Sirius/radio/onstar component installed by the manufacturer was causing distractions; allowing tracking and harassment while living for less than 8 months in Raleigh, North Carolina. There was a continuous buzzing noise that emanated out of my apartment on the first floor of the [XXX] apartment complex and somehow it was connected with some computer equipment I had. I ditched my computer equipment, Microsoft operating system; some other harassing events occurred orchestrated by the blacks in Raleigh; The radio was disconnected at a Raleigh dealership (2015) and the buzzing noise ceased until the last several weeks when I was driving towards the United States postal service Airway Heights post office near one of the only highway islands, Geiger Road, in the Spokane area. I know there are many islands located in the state of Idaho but the state of Washington does not have that many. Geiger road intersection near the United States post office Airway Heights does have an island and this is where an incessant buzzing noise (just like I experienced while living at the [XXX] apartments in Raleigh, N.C.) loudly started to sound. This is somewhat of a sparsely populated area of Washington; however, it was a major distraction while I was driving and there were no other Apple devices on in my car at the time. I had shut off my Apple iPhone, placed it in the trunk of my car next to the spare tire -- the Apple device was shut off). A black man in his old cadillac(maybe Cadillac) arrived behind my car at the post office)I investigated to see if there was a GPS tracking device planted on my car. This activated some type of "black power" working out of Chevrolet, General Motors. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Value covers leaking oil and I replace it 6 times and it keep leaking

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

Crash

2012 Chevy Cruz turbo failed. Car is available For inspection upon request. The dealer that I had purchased a vehicle from in 2022 was informed that my check engine light had turned on and I checked this at AutoZone that there was still an oil leak as well as an additional issue after they had finished repairing a coolant leak that caused my vehicle to overheat all before my 30 day warranty ended. He informed me he would get it repaired for me. However, he never returned my calls or texts, since I had let him know on the final 30th day since I had purchased the vehicle. The vehicle has been inspected by a mechanic that has confirmed. The turbo is in fact bad and needs to be replaced. My car broke down while turning right on a busy intersection.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

UNKNOWN. My 2012 Chevy Cruz sits most of the time in my driveway as I drive a second vehicle. Unbeknownst to me, this vehicle has been completely consumed by mold and upon further research on the internet, i discovered that other GM owners have had similar issues with mold. I have owned other vehicles that have sat for long periods of time in my driveway and have NEVER had an issue with mold. I don’t know the exact date that this issue started. All I know is that I looked inside the vehicle last week to jump the battery and found it consumed with mold. Based on the comments of other owners, this appears to be a defect with GM vehicles ranging from the Silverado to the Impala and the Cruz. Owners should not be forced to pay to rectify this s horrible issue or to be out of money when told to salvage their cars.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

I am wondering when GM is gonna admit fault on these Chevy Cruzes? My mechanic father owns one. He's had to replace Valve cover gasket on his 3x. Mine at least 4-5x now. One bad oil change at a dealership almost cost me my engine at Sunfair Chevrolet. They left 2 rings on the oil fuel filter causing it to leak all over my engine compartment which left me roadside the next day after driving it 2 hours the night before back in Aug 2016. So they gave us 10K miles over this incident in case my engine blew. It ran a bit hotter than it did before this incident. I also noticed a burning smell. Enclosed in the scanned documents you will find a letter from Chevrolet discussing a "engine light" coming on and engine coolant leak from the water pump reservoir leading to a drip of coolant onto the engine or onto the ground. Overtime, the loss of coolant will reduce cooling performance and eventually could lead to engine overheating. Well, that isn't the only issue. Look at my scanned documents to see how many times the valve cover has been the issue. Always the engine light coming on and pull codes. A mechanic friend, replaced the valve cover gasket for me before it became a recall to save me$. Engine light came on again in 1 year. The PCV valve was built into the valve cove creating a chronic problem. Leads to a loss of turbo power. The last time manifold had to be repaired, they lifted the valve cover to get to it; leaked oil one day after my husband just replaced it. We assumed that was the issue (again), so instead of taking it in, he replaced the seal before taking it in. Someone please help us. Last fix was Aug. 2023, one day after it was in the shop. over $1200 in repairs I called GM, they told me to take it into the dealership. They focused on an oil leak from oil feed line. 4 days in still wasn't repaired. 1-20-14 I think was first incident of a valve cover issue. This is only 2 years after the car was "NEW". 137K miles on it now. Faithful with oil changes.

Reported

Mar 2023

Incident date

Jan 2014

Mileage

Not provided

Outcome flags

None reported

Please attache the scans attached to this email to incident/complaint # 11512592. I needed more room to upload my history with this car and the issues with it.

Reported

Mar 2023

Incident date

Jan 2014

Mileage

Not provided

Outcome flags

None reported

Please print off the scanned documents and add them to the complaint form # 11512592. I needed more room to upload 4 more jpeg files to show the history of the problem with the valve cover and PCV valve attached to it. Thank you.

Reported

Mar 2023

Incident date

Jan 2014

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the turbo and water pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to a local dealer, where it was diagnosed that the valve cover, engine coolant hose, and various unknown sensors needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the warranty had expired. The failure mileage was unknown.

Reported

Feb 2023

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Risk: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Risk: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Risk: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Risk: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.