2023 Chevrolet Bolt EV

While driving a 2023 Chevrolet Bolt during a turn maneuver, one of the two bolts (nearest the driver) holding the lower control arm (to the vehicle on the front driver side) sheared completely. An inspection of the joint suggests a fatigue failure likely due to inadequate factory assembly clamping force (pretension). Because the joint lacked the required factory torque, the joint interface slipped under normal operational loads, shifting cyclic shear and bending forces directly onto the bolt threads and shank—loads the fastener was not designed to carry alone—resulting in a fatigue fracture. The sudden failure of a primary front suspension control arm fastener while the vehicle is in motion is a safety hazard. It causes steering instability and risks a loss of vehicle control. The problem was confirmed and repaired by an independent service center/mechanic who replaced the control arm sub-assembly. The sub-assembly has been retained and is available for inspection upon request. The vehicle and failed component have not yet been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps, dashboard messages. We had noticed the tire was rubbing on the wheel well during certain maneuvers for months beforehand, but we thought the wheel well liner was sagging. In hindsight this was due to the control arm not being firmly held by the bolt. When the bolt sheared my wife reported hearing a loud pop, the vehicle was still drivable but unstable, as soon as we realized something was severely wrong we took it slowly to the nearest mechanic where they repaired the problem.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Steering rack failure, does not return to center most of the time. Every once in a while it will. Loud clunking in steering, started right around 36k mile warranty expiration, but I didnt know what it was so did not report it right away.

Reported

Jun 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle infotainment system on 2023 Chevrolet Bolt completely stopped functioning in May of May of 2026. Screen/radio/bluetooth and associated components had no functionality, including backup camera, safety warning features, etc. Dealership confirmed that the system needed replacement entirely and was non-functional. Vehicle was not inspected by any other parties but it was confirmed by the dealership that this is a "common issue" for Chevrolet vehicles, even newer models. There were no warnings prior to the issue - the system simply did not work one day and never functioned again.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The steering has become harder to turn and will not return to center after turning a corner. When driving the steering wheel will stay in the position you have turned it to. I feel like this is dangerous and a safety risk especially at highway speeds. I have taken it to my local Chevrolet dealership and they said the rack and pinion steering is bad and needs to be replaced. $2365 parts and labor and realignment. The vehicle had 50058 miles on it when I noticed it. It now has approx. 52,500 miles on it. There were no warning lamps or safety messages.

Reported

Jun 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I bought my 2023 Bolt EV new on Dec 2024. Around Jan 2025 I start hearing clicking behind the steering wheel when I turn to make parking maneuvers. By April 2025 the clicking is loud and a common occurrence. The steering no longer returns to center and it is noticeably hard to turn the steering wheel. I brought it to the dealership and was repaired under factory warranty for being a faulty part. The issue, which was a leak causing the steering rack to bind, was fixed. See the attached Chevrolet dealership documentation for further details. I have not noticed any further issues after driving for month after repairs were done.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's driver alerts. Because of this component failure, the vehicle is in direct non-compliance with Federal Motor Vehicle Safety Standards (FMVSS): 1.FMVSS 111 (Rear Visibility): The vehicle completely fails to display a rear-view image when shifted into reverse, creating an immediate blind-spot hazard for pedestrians. 2. FMVSS 101 (Controls and Displays): All critical audible safety alerts, pedestrian alerts, and driver warning chimes have been entirely silenced. The manufacturer (General Motors) and the authorized franchise dealership (F.H. Dailey Chevrolet) have acknowledged the failure and have the part on backorder, but refuse to fully cover the safety restoration under warranty or provide a temporary loaner vehicle. This forces the primary driver, a [XXX] senior citizen, to choose between total isolation or operating a hazardous, federally non-compliant vehicle. This appears to be a systemic manufacturing or design defect inherently tied to the internal HMI module architecture on the late-model Chevrolet Bolt EV platform, rather than individual wear and tear. A formal investigation is requested to mandate a safety recall and enforce full manufacturer accountability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The steering wheel does not return to center after turning while driving the car (unlike every other car). It has been reproduced by an independent service center. There are no error codes or warnings. This is a continuous problem that always happens and makes steering the vehicle more difficult.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Recurring electronic transmission shift control failure on a 2023 Chevrolet Bolt EV. The Electronic Transmission Shift Control Pushbutton Circuit Board (GM part designation K212) has failed twice within approximately 9,300 miles. First failure occurred at approximately 45,695 miles in July 2025. The dashboard displayed a malfunction indicator and a "Service Transmission" warning. Diagnostic trouble code U18D2 was set: Lost Communication with Transmission Range Selector Control Module on the Powertrain Sensor CAN Bus. The selling Chevrolet dealer replaced the K212 pushbutton circuit board and reprogrammed the HPCM2 module. Second failure occurred at approximately 54,969 miles in March 2026, only about 9,300 miles after the first repair. Same diagnostic code family, including the identical U18D2 code, plus U0076, U18C6, and U240E. The same dealer replaced the same K212 pushbutton circuit board a second time. The repair was processed under manufacturer warranty. Safety risk: when the failure occurs, communication with the transmission range selector is lost intermittently and without warning, leaving the vehicle unable to be reliably shifted into Drive, Reverse, or Park. This creates a clear hazard in traffic, parking lots, and on inclines. The failure mode is sudden and the warning lamps appear only after the malfunction has begun. The component is located beneath the center cup holder area. There is no visible waterproofing or moisture isolation around the circuit board, despite its location directly under a known liquid exposure zone. The failed component from the second repair was reportedly shipped back to GM by the dealer. The vehicle is available for inspection. The failure has been confirmed twice by an authorized Chevrolet dealer.

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I have a 2023 bolt ev. Right where the odometer it started to go black. I touched it and made it worse. Right now it is not getting bigger but I am worried it will get worse. There is about 75,000 miles, I can't tell miles without the odometer. What would cause this? How do I fix this? Would I be able to resale it like that? How much would it be to get it fixed? I need the car to last intil I can buy a Slate Automotive pickup. Please see attached picture. Thank you! Is there another way to read the miles? Thank you!

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The steering sticks when making turns and does not return to center. This causes the steering to drift on the highway and reduces the ability to steer in a straight line. I have not reproduced or confirmed it with the dealer. No inspection and no warning lamps. This issue occurs for a large number of Chevrolet Bolt owners.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While driving at approximately 45 mph, the regenerative braking feature of the vehicle suddenly failed, and also generated a master caution light on the dashboard display. This is the second time this has happened while driving and resulted in a sudden, alarming change in vehicle dynamics. Regenerative braking is the normal operation regime of the vehicle, with the traditional mechanical-hydraulic brake pedal available for added braking, as demonstrated by the Chevrolet dealership during a test drive and confirmed with the vehicle manual. Furthermore, the vehicle will no longer shut itself off and could pose a fire risk when stored in a garage, parking deck, other vehicles, etc. These issues happened in November 2024. The car was returned to the dealer for warranty repair. Even after extensive repairs to the electrical system, the car has repeated the alarming failure mid-drive. This indicates that there is a serious problem with the electronic and poses a serious safety risk.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Steering, Rack and Pinion is failing after 44k miles, Steering gear is binding internally

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Steering wheel does not return to center, requiring driver input to do so. Force needed to turn the steering wheel continued to increase throughout the past year, getting abnormally difficult and unlike any other vehicle. Had the steering rack replaced, which corrected the problem.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Steering wheel fails to return to center after turns — potential steering gear defect 2023 Chevrolet Bolt EV steering wheel fails to return to center after completing turns, particularly at low speeds. Steering requires manual input to re-center the vehicle after every turn. No warning lights or audible alerts. The issue is not attributable to alignment, tires, or tire pressure, as I have had new OEM-spec tires installed and an alignment performed without any improvement to the steering. I brought the vehicle to the dealership to address this safety concern. They stated unable to replicate the issue and sent me away without performing repair. The dealership charged me for an alignment but provided only post-alignment figures — no before measurements, making it impossible to determine whether any corrective action was actually taken or whether the alignment was a contributing factor. This is a safety concern as it requires constant driver correction after every turn, increasing risk of overcorrection, unintended lane departure, and delayed response in emergency situations. Condition is hazardous in low-speed environments such as parking lots, intersections, on/off ramps, and residential streets where frequent turns are made and rapid corrections may be necessary. Issue is not isolated to my vehicle or model year. Owners of 2017-2019, 2022, and 2023 Chevy Bolt EVs have reported identical symptoms across multiple owner forums, with hundreds of documented complaints. Community research and independent mechanic diagnoses consistently identify the steering gear (rack and pinion) as the root cause, with internal binding cited as the failure. GM's own service manual includes a diagnostic path for "Poor Return of Steering Wheel," confirming GM is aware this condition exists. No recall or service bulletin issued addressing this widespread concern despite years of owner complaints spanning all Bolt EV model years. Request that NHTSA investigate and consider issuing a recall.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The Chevy Bolt steering wheel has a skip track and previous track button mounted to the left-rear side of the steering wheel. These buttons often become unresponsive for extended periods of time (up to 30 minutes) when a media device is connected. When pressed, they will display an error on the instrument panel screen that says “Action Unavailable While Indexing”. Although media controls are not explicitly safety related, the frustration caused by these unresponsive buttons can cause the driver to become distracted or look for unsafe methods of adjusting the media playback that the buttons are supposed to perform.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Steering is failing at only 43,800 miles like many others. It is failing to return to center which makes it dangerous to drive, it doesn't come out of a turn. It is clicking and fails to return to center.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Clicking/Clunking under driver's feet

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Headlights were brushed clear of snow prior to driving. While driving in snow conditions, the headlights became covered in snow and would not provide illumination to the road ahead. This put me at safety risk making road visibility extremely poor at night. While driving I couldn’t understand why the road was so difficult to see. Upon arriving home, I inspected the headlights to see the snow had completely covered the headlights.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

THIS VEHICLE JUST STOPPED IN THE MIDDLE OF TRAFFIC, NOT GIVING ME TIME TO PULL OVER. THE SCREEN JUST SAID, "SERVICE MODE", AND WOULD NOT GO INTO NEUTRAL TO ENABLE THE CAR TO BE PUSHED TO A SAFE SPOT. HIGHWAY PETROL HAD TO STOP TRAFFIC AND HAVE IT TOWED OFF. THIS WAS ENDANGERING EVERYONE INVOLVED. IF THIS IS A COMMON PROBLEM WITH OTHER CHEVY BOLTS, IT DEFINITELY NEEDS ADDRESSING.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The seatbelt grinds away the frame around it.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

After around 55,000 miles, the steering column began making noise during slow speed corning. When the vehicle is not in motion, the driver can replicate this issue by turning the steering wheel into the 45 degrees position. The repair out of warranty is subject to around $3,000 and this typically is always the case as only the bumper-to-bumper warranty will cover this repair and is limited to 36,000 miles and is not enough time for this issue to arise.

Reported

Nov 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The steering system has developed a progressively worse clunking sound when turning the steering wheel left or right when stopped, or at slow speeds. Additionally, the steering wheel will no longer return to center when exiting a turn. (In other words, it requires effort from the driver to return the steering wheel to center)

Reported

Oct 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

When I make a left or right turn, the steering wheel does not return to the center on its own. I have to manually bring it back to center in order to straighten the wheels after a turn.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Rack and Pinion steering rack is failing. The steering wheel is not returning to center, causing the vehicle to meander into oncoming traffic when executing left turns. Recently this forced a vehicle in oncoming traffic to ditch onto the shoulder. Luckily there was no incident (to their vehicle or driver) after stopping to check with the other driver. Dealer has since confirmed the failure of the steering rack with a $3k cost to replace, and that this issue is "common" with 2022-2023 Chevrolet Bolts.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I own a 2023 Chevy Bolt EV. Around 9/27/24 at 5,144 miles, the vehicle began experiencing serious electrical and propulsion issues. It has been to the dealership six times, each requiring a tow due to total loss of function. Issues include blown fuses, charging failures, shifting problems, propulsion loss, and repeated warning messages. Repairs have involved fuse box replacements, a new wiring harness, and other electrical components. The car has spent over 100 hours inactive at the dealership. Problems have been confirmed by technicians, but persist despite repairs. Additional safety concerns include a defective impact sensor, airbag warning lights, and a burned-out headlamp. These compromise crash readiness and visibility. Due to ongoing issues, the vehicle has been parked and unused for months, as it is unsafe and unreliable to drive. The manufacturer has not inspected the vehicle. Based on repeated failures and unresolved safety risks, I believe this vehicle qualifies as a lemon and request further investigation.

Reported

Aug 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Car will unexpectedly accelerate when car is coming to a stop. almost causing a crash a few times. (cruse control is not on)

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The car had weird noise (clunky) when I make the turn either left or right since beginning in Apri 2025. On April 17 in the morning, I drove to work while exit on freeway. When I try to turn into other street at speed of 20 mph, the car is not turning as normal as expected. It went beyond the other lane even I just turn in regularly with normal angle within my lane. (with huge clunky noise and lose control to make a turn) I was almost hit the other car on my left side as those are parallel with 2 lanes. I immediately rush to local GM dealer next day (April 18) and drop off the car for inspection. The dealer identified and confirmed there is an issue with the steering gear. (No fix due to extremely costly) I have to keep driving at risk.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Camera works on and off showing icon ,when reversing rear cross traffic alert also not working.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I just purchased this vehicle from Hertz authorized dealer in December 2024, January 2025 the Electrical system, infotainment became non functioning. This caused my vehicle to stall, on star safety charge, etc to fail and not function. No communication within the vehicle that is an electric vehicle that requires this system for all components to function and provide a safe car to drive. Power to vehicle, back up camera, on star for emergencies, charging, this affects all the ADAS components in this vehicle to function properly causing a safety hazard. Took this vehicle into the dealer they diagnosed this system is down and no communication with radio. Also Set false DTC was completed. It is scary that a radio component can cause an emergency service to fail and other components in the vehicle to fail all electrical components in this vehicle. I am writing a complaint to Hertz since they stated all was okay when the radio, on star never worked, an update for the main system was no corrected and they failed to make sure the EV batteries were properly connected.

Reported

Mar 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The backup camera is the vehicle works intermittently. In fact, due to the defect of the camera, I hit a wall as it shut off and I hit a wall. Upon bringing to the dealer to have it replaced, the dealership admitted that it was a faulty. They replaced with another faulty camera that works worse than the previous replaced one. This is a dangerous situation that will hurt someone.

Reported

Mar 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

Crash

When the steering wheel is turned, it does not return back to the center on its own. It requires me (driver) to turn the steering wheel back to center. If it is not done manually, the vehicle continues turning, possibly causing an accident. This is at lower speeds.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle was driving and lost all power and came to a stop. After about 5 seconds vehicle regained power. The "check engine light" illuminated on the dash. took to dealer and stated could not replicate problem. Only have the report from vehicle computer and the EV technician did not understand the information and had to call GM for help. Got car back and problem happen again. Dealer had GM specialist out to help. GM reset computer and problem just happens again.

Reported

Jan 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

There is a clicking, or a light clunk, sound that *I THINK* is coming from the front passenger side of the car. The sound only occurs when accelerating, most often from a stop but not always, and occasionally when breaking. It is not a repeated click. It happens once at the beginning of the acceleration or breaking process. The problem is easily reproducible. My dealer did a repair under warranty to the front driver side, but this did not eliminate the click. I am currently waiting for my dealer to get parts in to do the same repair to the right hand side of the car. It appears the parts on back order.

Reported

Jan 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The brake/turn signal lights on all of the bolts, including mine, are barely visible during the day. It needs to be recalled. The lights are tiny.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

I was approaching an intersection at a light that had turned red. I slowed down to stop but accidentally bumped into the car in front, 2 mph (approximately), no damage, not even a scratch. I put the vehicle in reverse and gently tapped the accelerator but it instantly raced backwards at full as though the accelerator pedal had been depressed to the floor. I tried to brake but it would not stop and smashed into the vehicle behind. It was scary and traumatizing. Sudden acceleration in reverse. I hope there are diagnostics that will corroborate what happened because I am certain to the highest degree that this vehicle is defective.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

See attached document for complaint

Reported

Aug 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

I was sitting in the passenger seat of my new 2023 Chevy Bolt EV while parked at a convenience station. The vehicle was on and not hooked up to a charger. I smelled something burning and quickly thereafter I saw smoke coming from under the driver side seat. The driver exited the vehicle and looked under the seat. The driver attempted to put out the fire with his hand and the carpeting under the seat. The fire got bigger. I ran to the closest extinguisher and pulled the pin to extinguish the fire. It was out for several seconds before re-igniting again. Another round of extinguisher foam was released and the fire was put out. I reported the damage to the dealership, the car manufacturer and my insurance company. I towed it to the dealership where it has been sitting since 6/1/24. Nothing further has been done since then. The dealership refuses to assess the vehicle and to date the manufacturer has not sent any inspectors to diagnose the reason of the fire. As A matter of fact my insurance company, the dealership and the manufacturer all advised me to get and pay for my own inspection from a 3rd party inspector which I am working on scheduling now.

Reported

Jul 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

Fire

Twice now within three months while I was backing up as I was parking the car parallel to the curb, the car suddenly accelerated at a much faster pace and projected the car backwards. Luckily no property or individuals were hurt. It would appear that the accelerator or speed control failed at the lower speeds required when backing up to parallel park. I saw no warning lights on the dash however may have been looking back as I was parking. The dealer did not find any code to indicate a system failure. They suggested that we removed the after-market mats.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Electric pole broken onto the street and hit the car, cause severe damage to the front-left-corner on the Chevy Bolt EV 2023. The airbags did not deploy. Safety of the driver and infant was diminished greatly.

Reported

Jun 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

Crash

I had service on my vehicle and was told by Chevrolet Service Center that vehicle could not be released for safety reasons because my vehicle could not accept download installed in vehicle. After three weeks of certified Service Center and GM TACS engineers and techs communicating back and forth, I was told the originator of download offered the download does not work for Chevrolet Bolts EV. Questions remain: 1. What was in the download? Was it limited to 2023 Chevrolet Bolt EV's or other years, models of Bolt EV's as well?? I have invoice to attach

Reported

Apr 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The GM portable charger has two pigtails for using either 120V Level 1 or 240V Level 2 charging. My complaint is that the GM charging unit will default to 120V Level1 charging without any fault/warning indication if one phase of the 240V circuit fails. I had a 240V dedicated service installed so that I could charge my EV at 240V Level 2 charging rates. The charging rate didn't seem to improve after plugging the charger into the 240V outlet, but I assumed that was due to current limitations of the GM portable charging unit. I happened to check the charging rate as displayed on the infotainment unit and discovered that I was actually charging at "120V Level 1" even though I was plugged into the 240V outlet. I discovered that a fuse had blown on one of the phases of the service and after analyzing my electric utility bills realized that the fuse must have blown immediately. I didn't check the fuses before because the charger light was on and I assumed everything was ok. I've uploaded some photos of the electrical fault. Being a new EV owner and naive to charging rates and levels, I was unaware of the issue. The pigtails for the GM portable charger should have an 'identifier' circuit that allows the charger to determine if the service connection matches the expected capabilities and provide some type of fault or warning indication.

Reported

Apr 2024

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

2023 Chevy bolt has a hand 'regenerative brake'. I was using it while driving in traffic. My speed was around 40 mph when the car in front of me abruptly stopped. The distance between us was approximately 30 ft. I immediately switched from hand brake to foot brake and the pedal felt soft and there was a delay in response to foot brake. I rear ended the vehicle in front of me causing damages to both vehicles. This had happened in August 2023. I called the manufacture to let them know what happened and they told that they will pass the information. I made a call to them in December of 2023. My vehicle was not inspected for this issue as I am not sure who can help me with this problem. There were no warning lights before the accident. Ever since the accident I have tested switching from 'hand brake' to foot brake and always feel a softer pedal and a slight delay in response. I believe this issue was a main factor for the accident as in my over 10 years of driving experience I have never had an accident before. I believe that the 'hand brake' is using electric motor while foot brake uses regular hydraulic system and they are not adjusted properly when are switched in between.

Reported

Feb 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

Crash 3 injuries

The contact rented a 2023 Chevrolet Bolt EV. The contact stated that while driving approximately 30 MPH the driver depressed the brake pedal but the vehicle did not stop and crashed into the rear of a second vehicle. The contact indicated that during the crash the vehicle was low on electrical charge and was being operated in the "One Pedal" mode and the the air bags did not deploy. The rear passenger seated on the passenger side sustained an injured neck which did not require medical treatment. A police report was taken at the scene and the vehicle was driven away from the scene. The cause of the failure was not determined. The rental company was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

Electronic drive unit fault, Auxilary transmission pump needs to be replaced. It’s a brand new vehicle and this is a very common problem.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Sudden rapid acceleration of car while parking vehicle on December 20, 2023 at approximately 2:00pm. The sudden rapid acceleration caused the vehicle to jump a curb and hit the base of the light pole damaging the right front of the car. Car was towed to the dealership and is currently there. If the car had not hit the base of the light pole, the car could have continued on into a driving lane possibly striking another car or pedestrian. To date , 12/31/23, the car has not been inspected to my knowledge. There was no warning lamps or messages. While reaching down to push the Park button, the engine, which is normally quiet, made a loud whirring noise and then lurched forward.

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

Crash

On 11-17-23 someone rear ended me making me lose control of the vehicle and getting off the road into the woods and eventually hitting a tree, the airbags did not deploy, the car is equipped with OnStar system from Chevrolet as a safety feature in which as soon as there is a collision I supposed to get a call from an advisor so they could call an ambulance and a towing service, it's included in my monthly payment, but that did not happen, no one called me to check on me also the braking system should have prevented me from hitting a tree, the safety system failed

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

I have a 3 month old Chevy Bolt EV. I like this car. I rarely have any accidents. I am a safe driver. I was hit hard from behind driving while stopped. I was driving on a crowded freeway in Austin TX in stop and go traffic. This was a hard hit that broke the rear bumper and bent the rear frame of the car. The Chevy Bolt rear brake lights are only low on the bumper and not in the expected tail light location. There is a pattern of this accident with this car. I am concerned that this is a usual event in a car with rear brake light issues. I think the lack of visibility of the rear brake light contributed to the accident. This is out of my control. This should be fixed for safety before more accidents happen.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2023 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 23V567000 (Air Bags, Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Rear brake lights that illuminate upon braking are embedded low in the bumper of the vehicle, NOT in a location "commonly expected" by motorists. Rear red taillights are in fact conventionally-located upon the vehicle, but they do not illuminate when brakes are applied. They only light up when the headlights are turned on. As a result, the potential for being rear-ended is elevated due to insufficient warning / poor visibility for any motorist following behind. It is my understanding this vehicle was redesigned after it was first introduced, and the rear brake illumination lights were relocated to their current position. In my opinion, this redesign is unsafe. A recall should be issued to require larger rear "conventionally-located" taillights function as actual brake lights, not just lights that illuminate only when the headlights are turned on.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

Was sitting at a stop light when I accelerated on green I felt a lurch, it felt like someone had hit me from behind. Within 15 seconds of acceleration this light came on, a car with an exclamination point on it, and said to pull over ASAP. Car would not go any faster than 30mph and luckily I was not on an interstate or major highway. I was able to pull over in a parking lot and at that time the car was disabled. I could not put it in driver or reverse and it did not want to turn off I had to open the door to turn it off. On Star diagnostics said it was the electric drive unit not preforming as expected, codes P0A3F and P0A40. Car would not move and luckily it was daylight in the area I was at, at night this would have been bad as I would have feared for my safety as a female alone in a car that would not go. Car had to be towed to dealership and from the dealer "drive motor position sensor erratic. Found bulletin 19-NA-220 to replace engine harness (42840881 2525C F-HARNESS) for this concern due to improper instatallation of harness causing issues due to terminal damage".

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Bolt EV vehicles. The instrument panel may be missing the perforation on the underside of the panel cover that allows the passenger-side air bag to deploy properly.

Risk: An air bag that does not deploy properly in a crash increases the risk of injury.

Remedy: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232414710.

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A vehicle fire can increase the risk of injury.

Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A fire increases the risk of injury.

Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.