2021 Chevrolet Bolt EV

My 2021 Chevy Bolt keeps showing a battery or power-Propulsion warning light related to the high-voltage system. The warning keeps coming back even after multiple repairs. The first repair was on April 28, 2025, the second was on December 17, 2025, and it is scheduled again for another repair on March 3, 2026. The light is the same every time and affects the car’s performance and reliability. I’m concerned this could be a safety issue involving the battery or propulsion system. The dealer repairs it temporarily, but the warning keeps returning, and the problem has never been fully resolved.

Reported

Mar 2026

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I was in a car accident on February 9th, in which my airbags did not deploy, however, I did receive an error in my Chevy app that my Air Bag system requires attention. I sustained facial injuries due to impact with the steering wheel. I believe the airbags should have deployed, but did not.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

Steering rack binding. Becoming progressively harder to turn over time. Steering wheel doesn't return to center. Clunking in front end occasionally heard when hitting bumps.

Reported

Jan 2026

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The steering wheel will not return to center and feels like its binding on something, sometimes its tough to steer other times not. Does not feel safe. No warning lamps and nobody has inspected or worked on it yet.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Steering gear is bound up due to a documented manufacturing error. Steering is increasingly stiff at speed, and will not return to center without significant driver input. This is a widespread issue that has been documented and causes a major safety concern to Chevy Bolt owners and should be addressed and repaired by the manufacturer.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

What component or system failed or malfunctioned, and is it available for inspection upon request? Steering rack. Steering wont return to center at 38,000 miles. How was your safety or the safety of others put at risk? Car handles unpredictably posing safety risk to others and myself. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Quoted $2,700 to replace rack and pinion. I refused service as vehicle has less than 40k miles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Video available and was given to USAA insurance company. This 2021 GM Chevrolet Bolt EV Premier trim vehicle experienced a sudden uncommanded extreme acceleration when I selected "D" (drive) mode on the transmission selector after using "R" (reverse) to back out of a parking lot parking space. The vehicle, despite my stomping and holding the brake pedal down and repeatedly selecting a different mode on the transmission selector, could not be stopped and still wanted to accelerate. The vehicle traveled an estimated 250 feet through a parking lot, crossing a street, hitting the curbs at high speed and through a field. The vehicle stopped against some concrete debris in the field pushing in the bumper slightly but with no airbag deployment. The mishap incident was video recorded and thankfully, there were no passengers or public / private property damages / injuries.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

Crash

12v battery warning light and ion Lucian battery light came on manufacture does not want to buy back and apple car play keeps breaking.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

STEERING GEER HAVING ISSUES OF THE STEERING WHEEL COMING BACK TO CENTER AFTER THE TURN. NOW NEED TO REPLACE STEERING GEER

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Shift selector failed. Could no shift into gear Drive, low or Reverse. Locked in park but could shift to neutral. no power steering or AC. If this design flaw failure occurred while the car was on the highway, it could cause an accident. I have contacted General Motors and reported the potential safety issue and awaiting there response.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Car stalled suddenly on road. Can’t change to any driving gear, only neutral. Towed to dealer, diagnose indicated wiring harness was the cause. Expensive fix for ~$400 part with ~$3200 labor cost in addition to dangerous sudden stall.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at 15 MPH, the vehicle failed to stop as needed, and struck a pole. The contact stated that the Forward Collison Avoidance feature failed to stop the vehicle. The contact was unaware of a warning light being illuminated. The vehicle was not towed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the Forward Collision Avoidance was inoperable. The vehicle was repaired; however, the contact was advised to take the vehicle to a dealer to get the Forward Collision Avoidance system repaired. The dealer was made aware of the failure; however, the contact received no assistance. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 5,000.

Reported

May 2024

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact stated while driving approximately 40 MPH, the "Reduced Propulsion Power" warning light illuminated, and a warning chime sounded. The contact was able to drive back to the residence. The contact called a local dealer who advised her not to drive the vehicle and to have the vehicle towed to the dealer. The contact stated that the dealer was unsure if the battery could be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 21V650000 (Electrical System) and stated that the system was to monitor the condition of the battery and related the failure to the safety campaign. The failure mileage was approximately 20,000.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that while driving at an undisclosed speed, she was unable to keep the vehicle centered, and the vehicle was pulling either to the left or the right. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure had since become a persistent failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that a front alignment was required. The vehicle received the front wheel alignment, but the failure reoccurred. The vehicle was taken back to the dealer two additional times, but a cause for the failure was not determined; but the vehicle received a second alignment. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear axle. The rear axle was replaced, but the failure continued. The manufacturer was notified of the failure and agreed to buy back the vehicle. The failure mileage was 691.

Reported

Sep 2023

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

I believe the recall remedy gm n21345944 is not sufficient because it dies not monitor the system during the 80-100 % charge. It only allows ip to 80 which is not when it fails. Also it just gives an alert and does not shut down the battery which can allow the fure to happen. According to gm recall 212345940 a new battery was promised. I do not feel safe driving a car which has only been tested up to 80% range when that id not the failure mode. I want a new fixed battery.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

In nearly exactly the same fashion as Tesla, Chevrolet has reduced my battery range by 15-20% and they don't have any idea when or if they will restore what I've paid for.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Our car (2021 Chevy Bolt) has been under recall N212345940 since September 2021 for a battery that could catch fire if charged to full capacity. The GM recall stated "when parts are available, your Chevrolet dealer will replace the defective lithium ion battery modules in your vehicle with new lithium ion battery modules." For almost 2 years we've been worried, unable to park our car in a garage or charge to 100%. In the interim, when I spoke to a Chevy salesperson who tried to sell me a newer model year Bolt, they informed me that all the used cars on the lot had already had their batteries replaced. On June 14th I got an email stating: Recall Status: "Remedy Available Recall Number: N212345944 High Voltage Battery May Melt or Burn". I was extremely excited and took the car in last week. As I left I realized that they had NOT replaced the battery, instead they programmed in a diagnostic tool to try and identify defective battery cells over the next 6000 miles. The recall on my vehicle is now marked complete, even though nothing has changed! The car now won't allow full charging and there's still a danger of fire on a deeply discharged battery. I feel deeply betrayed by the bate and switch and that they've been allowed to call this recall completed.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

While driving on the road, a sound came from under the car, and suddenly the car lost all propulsion power and was gliding on the road. The manufacturer told me the Manual Disconnect Lever was disconnected and Fuse was blown with no explanation on the root cause. After a few calls with the GM customer service, they explained to me "It happens", which to me it is unacceptable. This is a EV and fuse does not just randomly blown.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

I purchased a 2021 Bolt EV in mid-2021. I am disappointed in how GM handled the battery recall on my 2021 Chevrolet Bolt EV. In Sept 2021 I received notice of safety recall N212345940 stating that the "Parts to repair your vehicle are not currently available" and I should "Set your vehicle to a 90 percent state of charge limitation". I did so and I patiently waited for the parts to arrive. Parts availability for this recall was unacceptably slow. I waited for 22 months for these parts - all the while my vehicle State of Charge (SOC) is diminished to 90%. Then in June 2023 GM changed their policy on this recall. The previous recall was marked as “completed”, even though I never received an indication that the parts to repair my vehicle became available. Instead recall N212345944 was issued. This recall installs “advanced diagnostic software that will monitor battery performance and identify defective battery modules”. Effectively it limits the SOC to 80% for 6200 miles. If there is an issue detected then the battery modules will, supposedly, be replaced. I have my doubts that this software will ever report such an occurrence. This is an extremely disappointing resolution for the customer. Now my vehicle's capacity is further reduced to 80% SOC for, potentially, another 6200 miles. GM sold me a car, and I paid for a car, that has 100% SOC. Thus far I have not had full use of my car and I have been driving it for 2+ years. Where is my compensation for being stuck with this diminished usage? I want to claw back 20% of my purchase price. Very badly done. I am an unhappy customer.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The car can blow up and catch on fire due to excessive heat and humidity. Dealer is responsible for fixing it but it's been over 2 years and I want to end my lease early due to safety concerns. I have barely driven the car and kept it out of the garage (except for charging) but fire safety concerns are not being addressed by all Chevy dealers in Houston. No one can fix it and even if they did, it would take months so I want to turn it in to dealership and get someone to fix it so they can resell it safely. By driving and paying for this recall, I am at risk for death due to lithium battery explosion and no one is repairing it. Dealership notified of recall in Aug. 2021 and never contacted me about a solution, just told me to not charge it to 100% and keep it outside.

Reported

Jun 2023

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact stated that he was made aware that the VIN was included in NHTSA Campaign Number: 21V650000 (Electrical System) upon research; however, the dealer was contacted and confirmed that the parts were not yet available for recall repair. The contact was informed that parts were available at another location. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue by the dealer and the contact was informed that there was no response. The contact had not experienced a failure. Parts distribution disconnect.

Reported

May 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The "High Voltage Battery May Melt or Burn" recall for my vehicle (2021 Bolt EV) still says "Remedy not yet available" 20 months after the recall was issued. This is unacceptable to not have a solution after this amount of time. Furthermore, Chevrolet is now misrepresenting the recall at their own website as "Incomplete", instead of the correct "Incomplete, Remedy not available" (at https://www.chevrolet.com/ownercenter/recalls?vin=<insert VIN> ). I recently took my vehicle to have it repaired and they only offered me the repair for another fire-causing recall (seatbelt pretensioner), I couldn't even select this recall for repair.

Reported

Apr 2023

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Chevrolet issued a recall for our 2021 Bolt, Manufacturer Recall Number N212345940 NHTSA Recall Number 21V650 over a year ago. At the time of the recall issue in late 2021, we were told to bring in the car for service that would reduce the risk of fire by lowering the charge capacity to 80%. We did so and were told that the actual battery module replacement would be "any day now." We have contacted the Chevrolet EV Concierge (833-382-4389) several times over the past year, including today, Feb. 20, and each time we were told that the recall service would happen "soon," and that there was no way to estimate when it would occur. We have been told that the 2020-2022 models had recall service started in August 2021, proceeding "in batches." As it has been about 15 months since the recall was issued, we suspect that Chevrolet has no intention of performing this service in a timely fashion. We do not know the probability of a fire. We do not know when the full charge capacity will be restored, and this has constrained our ability to travel. Has NHTSA imposed a deadline or guideline for the recall completion? What is a reasonable time frame for a recall of this magnitude? 1 year? 3? 5? 10? As a car owner, 1 year would appear to be reasonable. However, we have little ability to hold Chevrolet to a reasonable standard and no knowledge of what percentage of the cars are done. We appeal to NHTSA to hold Chevrolet to a reasonable standard. Thank you for your time.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

2021 CHEVROLET BOLT EV. CONSUMER WRITES IN REGARD TO BATTERY RECALL.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) and 22V930000 (Structure, Seat Belts) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jan 2023

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The recall is not yet completed on the battery after more than a year. The range of my car is limited severely since I can neither charge the battery completely nor let the charge decline below about 30%, essentially reducing the range to 60% of what was promised. This is a known issue and GM has had plenty of time to fix it. I have contacted the dealer on many occasions and they have not been at all helpful.

Reported

Jan 2023

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Dec 2022

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

I received an email notifying me of a safety recall related to the propulsion battery on July 26, 2021. This notice did not offer an opportunity to schedule a repair. I have contacted my dealer periodically requesting a repair. On November 25, 2022, I received a text message specifying Recall # N212345941, which corresponds with a propulsion battery replacement. This text, and a subsequent notice by mail, offered my first opportunity to schedule the battery replacement. My local dealer is not authorized to make the repair. I have contacted a dealer authorized to make the repair, 70 miles away, and I am awaiting notice that the replacement battery is available to install. The delay in offering this repair has been unreasonable, and unsafe. Because my daily commute is long, mountainous, cold, and windy, I cannot safely limit my battery charge in the manner instructed in the initial recall notice. I have relied on the express warranty indicating I will be able to charge the propulsion battery to 100 percent, and I believe the sequence of recalls and delayed repair constitute a breach of express warranty, and a breach of an implied warranty of merchantability. This manufacturer should be systematically compensating its customers for supplying an inherently dangerous defective product, and for failing to repair the unsafe condition in a timely fashion. The defective propulsion battery has placed me and my family (and my passengers and neighbors) at risk of death due to fire and toxic smoke inhalation in the vehicle and in my driveway and attached garage. NHTSA should investigate both the deadly defect and the unnecessary and unreasonable delay in the repair offered by the manufacturer, and impose proper penalties. I will be pleased to participate in your investigation and provide any information you need, including testimony and other evidence. You should be aware I entered into a settlement agreement with GM to buy back a defective 2019 BoltEV (VIN 1G1FY6S07K4107084).

Reported

Dec 2022

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2022

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

This vehicle left me on sept 13 in the middle of the freeway bc it lost propulsion. I had plenty of charge and all of a sudden my charge was gone. The car wouldn’t speed up. Had to pull over and wait 4 hours for tow truck.

Reported

Oct 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

Miles that can drive are very limited. Been waited for replaced fuel cells. I have called a local dealership but was told my vin isn’t up yet for battery replacement. How to get on the list and need all battery’s working so I can drive the distances I need to.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

Merging onto freeway from about 50 MPH to 70 MPH. Blind zone alert indicated there was a vehicle was in my blind spot. Proceeded to accelerate full throttle into traffic when car began shuddering and then suddenly lost power. Car would not restart and needed to be towed to dealer for warranty repair. Car was at dealer for 9 days waiting for repair.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jun 2022

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

Four times during a cross country trip, after a Level 3 dc charging session, the car would either not start or if it did would not shut off. The gear could not be shifted into reverse or drive and the radio, AC all shut down even though the car was still on. The service soon indicator light came on. Diagnostics from ON-STAR said that it was the propulsion system. Another indicator light came on saying conditions not right shifting. The fifth time it occured while the car was moving and unlike the four previous times the gear couldn't be jiggled or temporarily rebooting the car by removing the 12-volt battery. The car had to be towed to the dealer where it was announced that drive control wiring harness needed to be replaced. This problem is well documented on GM Bolt forums. The car should have been recalled before my family was put at risk. I wasted 12 hours during a 19 hour move across the country due to this known problem. I was stranded in life threatening triple digit heat indices.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

propulsion power is reduced on my new 2021 Chev Bolt. The battery recall problem has not been addressed yet now I just lost my on propulsion power is reduce problem. My car is in the shop and can not be driven.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

Chevy is not communicating with owners and putting batteries in cars on dealer lots so they can be sold and producing new cars with the new batteries. I was told by their EV hotline that new cars are being sold for $7,000 to $10,000 over MSRP, making a cash payout not an option because I couldn't repurchase a car. They had an unadvertised program to do MSRP to MSRP trades. They have denied my request, due to a high level of interest in the program. I found out about this from a blog post, not Chevy. They are not responding to my requests for a time frame of when my car will be fixed. I'm hearing on blogs that it's going to be more than a year. I'm seeing on line that some people are being told the repair will be more than a year from now, which will exceed Connecticut's lemon law. The lemon law states you have 2 years to report an issue. I purchased the car in June, 2021 with a range of 259. In August, 2021 it was recall and had restrictions put on it lowering my range to 216, a software update was released in February, 2021. This was advertised as removing the restrictions, but it reduced range again to 207. They offered to pay rental fees and gas, but failed mention that reimbursement would take 6-8 weeks, in February and now it's taking 8-10 weeks. I do not have the money to put up front for the rental. I tried to reach out to Ebony, evconcierge@chevrolet.com, to see if they would pick up interest on my credit card or expedite the reimbursement. She will not respond or call me back and her extension asks for a password, which I do not have. Please help. I have a funeral for a beloved uncle and the trip is going to take over 6 hours due to rerouting to get to supper chargers and the hour long wait to charge. On a full charge this trip can be done in 3 1/2 hours. I don't have the money to rent and I never pay interest on credit cards.

Reported

May 2022

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

While involved in a side impact collision, and significant force, airbags failed to deploy.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

Crash

My vehicle is part of recall 21V650 to replace my vehicle's battery. The current solution until a battery for my vehicle is available is a software update. I tried to take my vehicle in for the software update that is part of the recall on 1/10/22 via an appointment that I had scheduled and confirmed with the dealership. The dealership refused my appointment upon arrival and refused to install the software update. Not having the recall applied affects my safety by potentially allowing a fire to occur in my high voltage battery, the software update is supposed to prevent that from occurring until a new battery can be provided. This issue is part of the wider recall number, noted above and the manufacturer not handling repairs in a timely and professional manner to ensure that everyone has a safe vehicle to utilize as it was intended when purchased.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

First the selfseal tire fiasco on 7/2/21 then in late August with the recall GM agreed to buy back the Bolt. The dealer picked up the Bolt on 9/3/21. On 11/16/21 GM offered me a horrible buy back that didn't cover all my downpayment and fees at the time of lease. I rejected it and I am still paying and insuring for a car unsafe at zero speeds. Anyway NTSA can hold GM accountable over the Bolt failure? This defect was present when I leased this car new on 1/31/21 and GM was already buying back Bolts. This should have never been sold to me in the first place.

Reported

Jan 2022

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

on 7/2/21 I hit a curb at two miles per hour which caused a gash in the passenger front tire sidewall. I purchased the 21 Chevrolet Bolt and these Michelins are Bolt specfic, Michelin A/S selfseal because I work in construction and had a lot of flat repairs so selfseal was a primary driver for the lease. The tires have the sealant already inside which makes the tires heavy and cumbersome in handling. The sidewalls feel like they are buckling because the weight is in the tread and around it. These low rolling resistance tires have bad traction especially in wet conditions. I had to leave my car in an unsafe location and it took GM Roadside Assistance four days to get the car to the dealer. The bolt has no spare or sealant kit. I complained to GM and they offered me goodwill GM points which they later reneged on.

Reported

Jan 2022

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received a recall notification for NHTSA Campaign Number: 21V650000 (Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

While accelerating, the vehicle's drive system stopped functioning. The vehicle slowly came to a stop while displaying errors about the propulsion, and was no longer able to move under it's own power. All other systems were still working, however the hazard lights do not stay on when I had to try powering the vehicle off and back on again. The vehicle has been towed to a Chevrolet dealership for diagnosis.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

Not Happy. I bought my Bolt assuming I would get the convivence and range of a fully functional vehicle. The restrictions imposed upon my and my Bolt are unacceptable. I can only charge in my garage unless I go the a pay for power source and wait around. I also prefer charging at overnight, after 2100 hrs, as I feel I am using less valuable energy. My employer has requested I do not park in the company lot or near any buildings. Very reasonable request under the circumstances. I think GM should allow me to rent a safe vehicle until my Bolt can be brought back to the original quality/range/safety standards! Please forward this to the powers that can make this happen. I will also be in contact with the appropriate governmental agencies, especially if my requests are ignored or denied. Happy holidays, Hope I do not burn up, [XXX] On Monday, November 29, 2021, 11:36:09 AM PST, Your Friends at Quality Chevy of Escondido <assistance@qualitychevy.dsmessage.com> wrote: Hi [XXX], Great News! Chevrolet has announced that they will soon be releasing software that will allow 2019 models to be parked indoors after charging and lifting other limitations. Owners of the 2019 model year Bolt EV that have not had a battery module replacement will be contacted for software updates. New software for the remaining affected Bolts and EUV's is coming by Christmas. The new settings will lift limitations on indoor charging overnight, operating below 70 miles of range, and indoor parking after charging! Stay tuned to Quality Chevy for updates and more as we receive it. We hope you find the news helpful, and we thank you for your business! Happy Motoring, Your Friends in the Car Business Quality Chevrolet 1550 Auto Park Way Escondido, CA 92029 760-745-7221 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Dec 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

This is regarding the battery defect. I initially called into GM on August 31, 2021 to start this buyback and have not driven this since. It’s been parked on the street because I have a newborn and a 2 year old. It would be irresponsible of me to drive and charge this car while my children are here. There has been no progress while working with GM. They have ignored me and are unreachable. I went through BBB and the settlement has been approved, but GM still has not contacted me and is unreachable. My case number with GM: SR:9-6913861036 My case number with BBB (settlement has been reached but no response from GM): CHV2125923

Reported

Nov 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded at a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Nov 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The warning message " Emergency Power Failure, Seek Service Immediately" appeared on the instrument panel. The contact was able to veer to the side of the road. The contact stated he was unable to restart the vehicle and had the vehicle towed to the dealer. The dealer diagnosed that the battery disconnect lever had failed. The contact stated the vehicle was repaired. The manufacturer has notified the failure and offered the contact a vehicle buyback. The approximate failure mileage was 2,700.

Reported

Oct 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

High voltage battery has been recalled due to fire risk on 8.20.2021. No remedy for repair has been performed and I have had difficulty getting information from GM regarding my vehicle swap due to the recall. The vehicle is becoming more unusable as the weather gets colder due to the charging limitations set in the recall.

Reported

Sep 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Vehicle is under recall. GM has gone beyond what would be considered a reasonable time resolve the issue. The vehicle remains a danger and the suggested restrictions by GM are impossible to follow and still use the vehicle as intended. GM is considering a buy back of the vehicle on a case by case basis. GM should honor all requests for a buy back of the vehicle since they are unable to render the car safe and should not decide that some customers should continue to be in danger while others granted a buy back are able to be safe.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had a exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and the dealer confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

GM has rendered my vehicle useless. I drive hundreds of miles a day. I bought the 2021 Bolt in July with an estimated 259 mile range which was fine. That has now been slashed by 40% which isn’t adequate and is NOT the car I purchased. And parking it outside full time will likely result in rodent damage as they apparently like the soy plastic wrapping on the wires. Lastly, the GM Spokesman on Twitter stated that Bolt owners need to park 50’ away from other cars. This is all quite impossible. I bought this car brand new just 2 months ago and it’s now ruined for my use. I contacted GM on 8/24/21 and they stated that I could rent a car and submit the rental receipts and gas receipts to them for reimbursement. But, they would not commit to a timeframe for reimbursement. Anecdotally, people online who have gone this route have waited 6 months for reimbursement of their first month rental and gas. Which would mean that I would have to spend $12,000 before I would receive my first reimbursement check for the first months rental and gas. This I’m addition to the payments for the lemon I purchased. This is absurd. For a company that grossed $222 billion last year to expect their customers to spend that kind of money out of pocket. I bought the Bolt because it was the cheapest EV and I don’t have $12,000 to front GM. I recall in the not-too-distant past GM received a bailout with taxpayer dollars. The NHTSA should have the authority to force GM to pay for our rentals until they can fix their mess. It is clear that GM isn’t going to do the right thing. Just take a look at the case of the guy who’s Bolt burned up and GM said “fire invalidates the warranty” and refused to make him whole. GM told him if he didn’t like it then “he should sue”. Because they know just as the average Bolt buyer can’t shell out $12k for a rental he also can’t spend $15k for an Attorney to sue them. This is outrageous and GM shouldn’t be allowed to get away with it.

Reported

Sep 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles. The high voltage battery could catch fire when charged to full or nearly full capacity.

Risk: A battery fire increases the risk of injury.

Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Defective battery modules will be replaced by GM, free of charge. Owner notification letters were mailed on October 1, 2021 and June 23, 2023. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. This recall is an expansion of NHTSA recall 21V-560. GM's number for this recall is N212345940.

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A vehicle fire can increase the risk of injury.

Remedy: Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Owner notification letters were mailed between January 23, 2023 and April 25, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222383790.

General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

Risk: A fire increases the risk of injury.

Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.

Risk: A battery fire increases the risk of injury.

Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.

Risk: A battery fire increases the risk of injury.

Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.