Verdict
2016 Cadillac SRX: Complaints, Recalls & Known Issues
What the public record actually says about the 2016 Cadillac SRX — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for SUV.
Owners filed 168 NHTSA complaints — more complaints than 62% of 2016 SUVs. Exterior Lighting leads the reports (57%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2016 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
168
Reports to NHTSA, 2016
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
19
EPA estimate
Complaint volume vs. segment peers
More complaints than 62% of 2016 SUVs
The bar is this car's percentile among 2016 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Exterior Lighting issues lead owner complaints (57% of 168 reports), followed by unknown or other (10%).
+ 7 more component categories with fewer reports.
Share of all 168 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11210448, ODI 11185644, ODI 11742396, ODI 11729496, ODI 11723489.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Suspension · 21V473000Details +Close −
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Air Bags · 26V329000Details +Close −
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Risk: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2016 Cadillac SRX SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2016 Cadillac SRX SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| SRX | 3.6L 6-cyl | Front-Wheel Drive | Automatic (S6) | 17 | 24 | 19 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2016 Cadillac SRX: frequently asked
What does the complaint record show for the 2016 Cadillac SRX?
Owners filed 168 NHTSA complaints about the 2016 Cadillac SRX — more complaints than 62% of comparable 2016 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2016 Cadillac SRX?
The most-reported problem areas are Exterior Lighting (57% of complaints) and unknown or other (10%).
How many recalls does the 2016 Cadillac SRX have?
2 recalls have been issued that affect the 2016 Cadillac SRX, covering components such as suspension. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2016 Cadillac SRX get?
The EPA rates the 2016 Cadillac SRX at 19 mpg combined.