2011 Cadillac CTS

Odometer Fraud. The contact purchased a 2011 Cadillac CTS. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,140 and at the time of registration, it was discovered that the mileage was 162,290.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Cadillac CTS. The contact stated that upon inspection underneath the frame rail, the contact became aware that there was rust on both sides of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Water leaking in car like raining in car. The car radio and air conditioner panel wouldn’t turn off . It was draining batter after car would be turned off. Then after that water continues to leak. Took out fuse to stop from draining battery but had to buy new battery. Water continues to leak through car. Now ignition switch unable to turn off car . Unhooking the battery and fuse only way to turn off car. Take car to good year for diagnostics and was told water in car ( this I know cause I see raining in car.) This problem has been on going for a few years with the raining. I being unknowing that this would happen. Unable to give Goodyear 4000 dollars to fix problem with no guarantee it would fix problem. My friend that owns shop had to take seats and to find the water in bottom of car and wiring harness and BCM AND FUSE BOX AS WELL PROGRAMMING NEED TO BE DONE THIS AS WELL IS INFO FROM DIAGNOSIS FROM GOODYEAR. Everytime I get out of car just to turn off I would have to lift hood disconnect fuse and then disconnect battery cable . This in it self is unsafe to have to do. Cadillac was a dream car for me. It has become a nightmare. Cause this had been on going in other Cadillac made between 2008 and 2011 . I as well have videos of water in bottom of car and I have had to have car sealed to stop leaking only solution for now. Car is paid for. I NEED GMC TO JUST KNOW HOW UNFAIR IT IS FIR THEM TO HAVE KNOWLEDGE OF THIS PROBLEM AND PUT THE PUBLIC AT RISK OF DANGER. Hopefully after 2011 GMC fixed this problem in on going CADILLAC CARS . I am JUST DISAPPOINTED IN THE CORPORATIONS DISREGARDED FOR PUBLIC SAFTEY. Once again I always loved CADILLAC. Had an opportunity to have one and it has been a nightmare . Causing anxieties and depression. Cause I didn’t understand what was happening. Thank you .AS WELL I HAVE VIDEOS AND UNABLE TO UPLOAD

Reported

Oct 2024

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Cadillac CTS. The contact stated that the vehicle was experiencing a water leak. The contact noticed that the front driver's side seat, door arm rest and floor were significantly wet after rainfall. The contact stated that the failure later occurred on the front passenger's side of the vehicle. Additionally, the contact stated that the vehicle was experiencing electrical failures. The contact stated that after turning off the vehicle, the infotainment system, the heating system, the A/C, and the engine failed to turn off. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the fuse box and wiring needed to be replaced due to the electrical failure. The contact stated that upon disconnecting the battery and removing the fuse, the vehicle turned off. The vehicle was taken to an independent mechanic, where the contact was informed that water was leaking onto the wiring on the floor. The sunroof drain was unclogged; however, the failure persisted. The vehicle remained with the mechanic, where it was undergoing additional water entry tests. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 100,000.

Reported

Oct 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

My air bag light is on. I brought it to the dealer for repair. The dealer told me the airbag is unfixable due to the fact that the "Passenger seat presence sensor is broken and no longer manufactured". I now have a car that is fully functional aside from this issue and it's unsafe to drive. The dealer also refused to buy the car back from me for fair market value.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Cadillac CTS. The contact stated while driving at an undisclosed speed, the engine started to make an abnormal sound and the vehicle was inadvertently vibrating. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Airbag warning

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Heated seat when turned on caught on fire, burned me & the seat has burned leather. No warnings or lamps came on. It is available for inspection upon request.

Reported

Oct 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

Fire 1 injuries

The contact owns a 2011 Cadillac CTS. The contact stated while driving approximately 30 MPH, the vehicle vibrated abnormally. Additionally, the "Service Air Bags" warning light was illuminated. The contact had taken the vehicle to an independent mechanic however, the vehicle was not diagnosed. The contact was advised by the mechanic that the failure could be related to NHTSA Campaign Number: 14V341000 (Air Bags, Power Train). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

Reported

Aug 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

Under previous GM Safety Recall Bulletin 14233, loss of grease from the center constant velocity (CV) joint over time results in vibrations of the propeller shaft that are transferred to the roll over sensor located on the floor above it. The condition was repaired under this recall in 2014, three years after the vehicle was manufactured. It is now 2022, and the same issue has happened again. Now, GM claims that there are no open recalls on the vehicle, yet the manufacturer defect remains and the issue has resurfaced. Being a safety recall, the repair should be covered by GM as stated in the bulletin (14233) regardless if the repair has been completed in the past, as the defect remains a safety issue. The vehicle in reference has 5 bolts sheared and the last remaining bolt fixing the center CV joint to the transmission was about to fall out, caused by the vibration of the CV joint that lost its grease.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Cadillac CTS. The contact stated that while driving approximately 30 -35 mph, there was a rattling noise detected from the front end of the vehicle. The brake pedal was applied but, failed to respond and crashed into a 2018 Ford. There were no reported injuries or fire. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 45,000.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

Crash

The air bag light comes on intermittently. It has been identified as a problem on several of the CTS and CTS-V forums.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

IN 2014 GM ISSUED A RECALL ON THE SUPERSHARGER FOR THE 2010 TO 2015 CADILLAC CTS V AND THE CAMEO ZR1 I DIDN'T RECEIVE ANY NOTICE ABOUT IT. I AM REGISTERED ON THE GM RECALL SITE I JUST FOUND OUT ABOUT THE RECALL NOW I AM HAVING THE ISSUE I CALLED GM AND THERE SAYING MY CAR IS OUT OF MILEAGE BUT IT WASN'T IN 2014 AND I ONLY LET THE DEALER WORK ON IT AND THEY DIDN'T SAY ANYTHING AND WHEN I SPOKE TO GM SHE COULDN'T FIND ANY PROOF THEY NOTIFIED ME ABOUT THE RECALL HOW CAN I GET THEM TO REPAIR MY CAR UNDER THE RECALL LIKE THEY SHOULD HAVE?MY ATTORNEY SAID TRY TO GET YOUR HELP FIRST BECAUSE YOU CAN MAKE THEM COMPLY I WOULD APPRECIATE A SPEEDY RESPONSE TO IF YOU CAN HELP ME THANK YOU.

Reported

Nov 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

EVERY TIME THE AUTOMATIC TRANSMISSION IS PUT IN REVERSE AND THE VEHICLE WHEELS TURNED SHARPLY TO RIGHT OR LEFT, SUCH AS IN BACKING- OUT OF A TIGHT PARKING SPACE, THE CAR LABORS TO MOVE BACKWARDS AND BINDING NOISES EMANATE FROM DIFFERENTIAL OR REAR AXLE AREA OF THE CAR. THIS CONDITION LESSENS AND COMPLETELY DISAPPEARS AS THE STEERING WHEEL IS RETURNED TO THE STRAIGHT FORWARD OR STRAIGHT BACK POSITION. I BELIEVE THIS CONDITION HAS EXISTED IN EARLIER MODELS OF MY VEHICLE AND HAS BEEN THE SUBJECT OF A RECALL. THIS MALFUNCTION HAS EXISTED EVER SINCE I PURCHASED THE USED CAR IN JUNE OF 2016. OTHER THAN THE DESCRIBED ISSUE, THE CAR HAS SERVED ME WELL.

Reported

Sep 2020

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON A WINDY MOUNTAIN ROAD AT APPROX 45 MPH, GOING INTO A SHARP LEFT HAND TURN, THE STEERING WHEEL WOULD NOT TURN ANY FURTHER. IT FELT AS THOUGH THE STEERING HAD GONE OUT COMPLETELY. THIS CAUSED ME TO TRAVEL STRAIGHT INTO AN EMBANKMENT AND LAUNCH INTO THE WOODS. NO INJURIES. AIR BAGS DID NOT DEPLOY. RADIATOR WAS BENT INTO A U SHAPE. NO IDEA WHY NONE OF THE AIRBAGS DIDN'T DEPLOY

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

Crash

WHEN TAKING TURNS MY 2011 CTS CADILLAC FLASHES THAT MY AIR BAG MUST BE SERVICED. ON THE PASSENGER SEAT.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

I BOUGHT MY 2011 CADILLAC CTS-V BRAND NEW ON 04-12-11 ,MY SEALED REAR END WENT OUT AT 33,453 MILES WHICH I WAS OUT OF WARRANTY BY 9 DAYS SO YOU GUYS MADE ME PAY $4690 FOR A 'NEW REAR END THAT HAD UPDATED PARTS THAT FAILED AND I WOULDN'T HAVE THIS PROBLEM EVER AGAIN ..... WELL HERE I AM AT 54,569 MILES AND I NEED ANOTHER NEW REAR ENDED REPLACED ME AND THE DEALER BOTH AGREED . NOW THIS TIME SINCE I HAD IT REPLACED AT 33,000 MILES NOW 18,000 1/2 MILES LATER I NEED ANOTHER NEW REAR END THERE'S RECALLS ON ALL YOUR OTHER CTSV MODELS EXCEPT FOR 2011 THROUGH 13 AND THEY'RE ALL HAVING THE SAME PROBLEMS WITH THEIR SEALED REAR ENDS IN THE CTSV'S AND THE SPORTS MODELS LIKE I SAID I PAID $100,000 FOR THIS CAR BRAND NEW NINE YEARS AGO I PUT AN AVERAGE OF 4500 MILES ON IT EVERY YEAR MY WIFE DRIVES IT 98% OF THE TIME AND SHE DOESN'T DRIVE IT FAST OR AGGRESSIVE AT ALL THERE'S A REALLY EXTREME PROBLEM WITH YOUR SEALED ELECTRONICA REAR ENDS AND AXLE SHAFTS I REPORTED THIS TO THE SAFETY CENTERS AND THERE'S CURRENTLY 4000 CARS EXPERIENCING THE SAME PROBLEM AS MINE AND WITH THE 14 AND 15 MODELS THERE'S 2800 PEOPLE WITH THE SAME PROBLEM IN THE SAME REAR END JUST DIFFERENT YEARS PLEASE MAKEAND REPLACE MY REAR END AT NO COST AS IT'S NOT MY FAULT YOUR PARTS FAIL.... PLEASE GET BACK TO ME AS SOON AS POSSIBLE MY PHONE NUMBER IS [XXX] MY NAME IS [XXX]. THE WAY THIS HAPPENED AGAIN FOR THE SECOND TIME AS I WAS DRIVING IN MOTION AROUND CLOVERLEAF ABOUT 20 MILES AN HOUR WHEN ALL OF A SUDDEN IT SOUNDED LIKE I WAS DRAGGING GARBAGE CANS BEHIND MY CAR AS TO THEN I PULLED OVER AND PUT MY HAZARDS ON AND GOT OUT AND LOOKED BEHIND MY CAR TO SEE NOTHING WHEN I PUT IT IN DRIVE AGAIN THE CAR WOULD NOT MOVE AND YOU JUST HEARD THE REAR AND GEARS AND PINS SPINNING WITHOUT MAKING THE CAR MOVE EXTREMELY LOUD AND DANGEROUS MY WIFE COULD' HAVE BEEN HURT IF THE REAR END LOCKED INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Reported

Jul 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHICH CAUSED THE VEHICLE TO NOT ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO NEUTRAL AND BACK TO DRIVE AND FAILED TO RESPOND. THE VEHICLE WAS ALSO SHIFTED IN REVERSE AND FAILED TO RESPOND. THE VEHICLE WAS TOWED TO ROHRICH CADILLAC 2116 W LIBERTY AVE, PITTSBURGH, PA 15226 WHERE THEY INFORMED THE CONTACT THAT THERE WAS A SPLINE BETWEEN THE TRANSFER CASE AND THE TRANSMISSION THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

ON 12-2-19 AT 730AM EASTERN TIME, I WAS INVOLVED IN A 55 MPH SIDE IMPACT CRASH TO THE RIGHT SIDE OF THE VEHICLE BY A SEMI TRUCK ON INTERSTATE 475 NORTH IN TOLEDO, OHIO, MILE MARKER 10, NEAR HOLLAND, OHIO. NO SIDE IMPACT AIRBAGS DEPLOYED. VEHICLE IS IN 100% EXCELLENT MAINTAINED CONDITION. NO FAULT CODES. VEHICLE STRUCTURE MAINTAINED VERY WELL FOR A HIGHWAY SPEED CRASH, HOWEVER, I HAVE A CONCUSSION FROM THE SIDE IMPACT AND NO AIRBAG DEPLOYMENT. CAR WAS TOTALLED BY THE SEMI TRUCK INSURANCE COMPANY THAT STRUCK ME.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

AFTER A 45 MINUTE DRIVE AND RETURNING HOME I PARKED MY CAR ON THE STREET IN FRONT OF MY HOME. THE CAR DROVE PERFECTLY NORMAL AS ALWAYS AND THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR. THERE WERE NO WARNING LIGHTS OR ANYTHING ELSE TO INDICATE A PROBLEM WITH THE CAR. I ENTERED MY HOUSE AND AS I WALKED PASTED MY KITCHEN WINDOW I COULD SEE FLAMES COMING OUT FROM UNDER THE HOOD ON THE DRIVER SIDE OF THE VEHICLE IT WAS ONLY A COUPLE OF MINUTES SINCE FROM THE TIME I ENTERED MY HOUSE. WITHIN 5 MINUTES THE ENTIRE CAR WAS ENGULFED WITH FLAMES. AFTER THE FIRE DEPARTMENT EXTINGUISHED THEN FIRE I ASKED WHAT COULD HAVE CAUSE THE FIRE. I WAS TOLD IT WAS PROBABLY AN ELECTRICAL OR A FUEL MALFUNCTION.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Fire

THE AIRBAG INDICATOR HAS COME ON. I OWN TWO CADILLAC VEHICLES AND COINCIDENTALLY THE ESCALADE HAS AN AIRBAG RECALL AND, THE SAME INDICATOR LIGHT HAS ILLUMINATED ON BOTH VEHICLES. I AM CONCERNED THAT THIS RECALL IS A POTENTIAL HAZARD. WE LIVE IN FLORIDA WHERE IT'S HOT, SO WE CONSTANTLY DRIVE IN THE SUN. FOR THE RECALL TO BE UNRESOLVED AND NOW BOTH INDICATORS FOR AIRBAGS ARE ILLUMINATED I BELIEVE THAT THIS MAY BE APART OF THIS TAKATA ISSUE. SEE BELOW 1UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN MAY 27,2016 MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

THE TIMING CHAIN IS FAULTY. THIS IS A $2200 REPAIR. NUMEROUS PEOPLE ARE HAVING THIS SAME PROBLEM. PLEASE RECALL.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

2 PROBLEMS. FIRST, FOR THE RECALL FOR THE KEYCHAIN, CAN THE DEALERSHIP NOT JUST MAIL ME AND GIVE ME THE KEYCHAIN UPON ARRIVAL? MOST DEALERSHIPS SEEM TO INSIST THAT THEY HAVE TO CHECK THE VEHICLE OUT, WHICH MEANS I WOULD HAVE TO LEAVE IT OR WAIT. SECOND, SOMEONE REAR ENDED ME, TOTALING THE VEHICLE (LOS - PERHAPS AS MUCH AS $13,000, AS I DID NOT HAVE COLLISION INSURANCE. I BELIEVE THAT I MIGHT HAVE AVOIDED THE ACCIDENT, BUT HE CAME OUT OF A RIGHT REAR BLIND SPOT. I OFTEN HAD TROUBLE SEEING PEOPLE BACK THERE, AND I BELIEVE THE LARGE RIGHT REAR BLIND SPOT IS A DESIGN DEFECT. I WOULD LIKE TO KNOW IF OTHERS HAVE COMPLAINED ABOUT THE SAME THING. THE VEHICLE WAS IN MOTION, JUST COMING OFF A FREEWAY,ENDING AND CHANGING TO A SURFACE STREET, VERY BUSY ROAD, VERY BUSY TIME OF DAY. I WAS EXITING THE FREEWAY, THE OTHER CAR CUT IN AND WAS GOING STRAIGHT. THANK YOU!

Reported

Jun 2019

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

Crash

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND THE VEHICLE MADE AN ABNORMAL BANGING NOISE. THE NOISE WAS A DISTRACTION TO THE CONTACT'S DRIVING. WHENEVER THE VEHICLE WAS IDLING IN TRAFFIC, THE ENGINE SHOOK AS IF IT WOULD STALL. THE VEHICLE WAS DRIVEN TO MARK CHRISTOPHER AUTO CENTER (2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764, (909) 321-5860) WHERE IT WAS DIAGNOSED THAT A NEW TIMING CHAIN WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 52,000.

Reported

Jun 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

HIGH MOUNT BRAKE LIGHT QUIT WORKING. I REPLACED THE LIGHT WITH A NEW LIGHT. I FOUND OUT THE BODY CONTROL MODULE HAS GONE OUT NOT THE LIGHT AND WILL BE AROUND $600 TO REPLACE. SINCE THEN I HAVE NOTICED A LOT OF OTHER CADILLAC CTS HIGH MOUNT BRAKE LIGHTS ARE OUT WITH THE SAME PROBLEM.

Reported

Apr 2019

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

POWER STEERING WILL INTERMITTENTLY FAIL AT ALL SPEEDS CAUSING THE CAR TO BECOME VERY HARD TO STEER AT LOWER SPEEDS AND DIFFICULT TO CONTROL AT HIGHER SPEEDS. WARNING IS DISPLAYED IN THE DIC THAT READS "SERVICE POWER STEERING" NO VISIBLE CAUSE CAN BE FOUND. FLUID LEVELS ARE IN SPEC. TIRE PRESSURE IS IN SPEC. WHEN FAILURE OCCURS AT LOW SPEED, THE STEERING BECOMES VERY STIFF. WHEN FAILURE OCCURS AT HIGHER SPEED, STEERING BECOMES STIFF EFFECTING CONTROL.

Reported

Feb 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

I PURCHASED A NEW 2011 CADILLAC CTS4 IN AUGUST 2012 FROM HERB CHAMBERS CADILLAC IN LYNNFIELD MA. SINCE THAT TIME, I HAVE DRIVEN THE CAR APPROXIMATELY 60,000 MILES. THIS PROBLEM AFFECTS VIRTUALLY ALL (TENS OF THOUSANDS!) CADILLAC CTS AND SRX VEHICLES BUILT SINCE 2008. AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTICED THAT CONDENSATION APPEARED IN THE HEADLIGHT ASSEMBLIES AFTER DRIVING IN OR PARKING IN THE RAIN. THE CONDENSATION WOULD NATURALLY EVAPORATE DURING EVAPORATE AFTER THE RAIN STOPPED. OVER TIME, THE LOW BEAMS BECAME DIMMER AND DIMMER. THEY HAVE BECOME SO DIM THAT DRIVING IN OTHER THAN WELL-LIT AREAS IS DANGEROUS. I CONTACTED THE MIKE ANAGNOS, SERVICE MANAGER AT HERB CHAMBERS CADILLAC. I PRESENTED THE PROBLEM TO HIM. WITHOUT INSPECTING THE CAR, HE STATED THAT THIS WAS A COMMON PROBLEM AND THAT THE HEADLIGHTS AND HEADLIGHT WIRING HARNESS NEEDED TO BE REPLACED. HE STATED THE REPLACEMENT OF TWO HEADLIGHTS COST WOULD BE $1400.00. HE EXPLAINED THAT THE PROBLEM WAS CAUSED BY WATER INGRESS TO THE HEADLIGHT ASSEMBLY CAUSING THE HEADLIGHT CONNECTORS TO CORRODE AND 'MELT'. HE OFFERED NO FURTHER EXPLANATION AS TO WHY TWO HEADLIGHTS WOULD COST APPROXIMATELY 10% OF THE CAR'S BLUEBOOK VALUE. I ASKED HIM IF THE CORRODED WIRING THAT MELTED PRESENTED A FIRE HAZARD. HE DID NOT REPLY. I BELIEVE THAT THIS PRESENTS A RISK OF UNDER-HOOD FIRE. IF YOU DO AN INTERNET SEARCH ON CTS OR SRX DIM HEADLIGHTS, YOU WILL FIND HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM AND THE OUTRAGEOUS COST TO REPAIR. SEE ALSO CADILLACFORUM.COM AND JUSTANSWERS.COM MY RESEARCH INDICATED THAT WHEN CADILLAC REPAIRS THESE VEHICLES, THEY USE THE SAME PARTS THAT WERE USED WHEN THE CAR WAS BUILT...VIRTUALLY GUARANTEEING THAT THE PROBLEM WILL PRESENT ITSELF AGAIN. THIS CAR IS A DANGER TO DRIVE AT NIGHT AND A FIRE RISK FROM THE 'MELTED' WIRING HARNESS.

Reported

Jan 2019

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS-V. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK HENDRICK CITY CHEVROLET (5101 EAST INDEPENDENCE BLVD, CHARLOTTE, NC) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR LOCATED INSIDE THE SEAT WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART NEEDED TO REPAIR THE VEHICLE HAD BEEN DISCONTINUED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 101,000.

Reported

Dec 2018

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

AIRBAG SENSOR DETECTS PROBLEM WITH PASSAGER AIRBAG.

Reported

Oct 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

PURCHASED THIS CAR BRAND NEW IN 2012 FROM CAMARGO CADILLAC IN CINCINNATI,OHIO VECHILE HAS 41,000 MILES AND WELL TAKEN CARE,IN 2015 NOTICED HEADLIGHT ON PASSENGER SIDE HAVING A LOT OF CONDENSATION.TOOK VEHICLE BACK TO DEALER AND WAS TOLD CAR OUT OF WARRENTY. 6 MONTHS LATER DRIVERS SIDE DOING SAME THING. TOLD IT WOULD COST 2800.00 HUNDRED DOLLARS TO REPLACE BOTH HEADLIGHTS. CAR HAS NEVER BEEN IN ANY TYPE OF ACCIDENT. THIS IS OUTRAGEOUS. IF I HAD KNOWN THESE HEADLIGHTS WAS SUCH A PROBLEM WOULD HAVE NEVER PURCHASED VECHILE. AT THIS TIME DRIVERS SIDE DAYTIME RUNNING LIGHT IS OUT. THE LIGHTS ARE CALLED HID/XENON LEDS.

Reported

Oct 2018

Incident date

Aug 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V341000 (POWER TRAIN) ALTHOUGH THE FAILURE WAS SIMILAR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Reported

Sep 2018

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

HEADLIGHTS DIMMING OVER TIME. CAR IS BARELY DRIVABLE AT NIGHT. DEALER SAYS I NEED TO REPLACE HEADLIGHTS AND WIRING HARNESS. STATED THAT WIRING HARNESS WAS LIKELY MELTED. I ESTIMATE THAT HEADLIGHTS WILL BE AT TOTAL FAILURE BY 12/31.18. DEALER WANTS $1200+ TO REPLACE HEADLIGHTS AND DEFECTIVE WIRING HARNESS. CADILLAC REFUSES WARRANTY SUPPORT. AT LEAST TWO CLASS ACTION COMPLAINTS HAVE BEEN FILED IN USDC. FIRE RISK! FIRE RISK! FIRE RISK!

Reported

Sep 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

MY 2011 CTS-V REAR DIFFERENTIAL HAS NOW FAILED FOR THE SECOND TIME. FIRST OFF, MY CAR HAS BEEN BABIED AND EXTREMELY WELL TAKEN CARE OF. THE DIFFERENTIAL FIRST FAILED AT APPROXIMATELY 17,500 MILES AND NOW THIS SECOND TIME AT APPROXIMATELY 38,900 MILES. BOTH TIMES THE DIFFERENTIAL HAS STARTED TO MAKE WHINING AND/OR GROWLING NOISES THAT PROGRESSIVELY GET WORSE. MY DEALERSHIP REPLACED THE FIRST ONE AND HAS HAD THE SECOND ONE BACK ORDERED NOW FOR 2 MONTHS (NONE IN INVENTORY & NO ESTIMATED SHIPMENT). THIS IS A WELL REPORTED ISSUE (109 OCCURRENCES FOUND ON LINE) FOR THESE CARS. WHY HAS CADILLAC NOT ISSUED A RECALL AND AFFECTED A FIX? WHAT ARE THE NHTSA INVESTIGATION RESULTS?

Reported

Aug 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

MY CTS-V CURRENTLY HAS 56,000 MILES AND VERY WELL CARED FOR. MY PROBLEM STARTED AT 25,XXX MILES WITH A REAR SEAL LEAK, IT WAS REPLACED BY DEALER AND 9 MONTHS LATER STARTED LEAKING AGAIN. AFTER THE 4TH TRIP TO THE DEALER, THEY ARE NOW TELLING ME IT'S THE REAR DIFFERENTIAL THAT IS A 'KNOWN ISSUE' (WITH RECALLS ON THE EARLIER CTS-V'S FOR THE SAME PROBLEMS) THAT NEEDS TO BE REPLACED. THE PROBLEM IS THERE ARE NO REAR DIFFERENTIALS! GM HAS DISCONTINUED THE PART ( MY CAR IS 6 1/2 YEARS OLD AND THEY MADE THIS CAR THROUGH 2015 AND GM SAYS THE PART IS DISCONTINUED! THE DEALERSHIP HAS INFORMED ME THAT THE CARE IS 'UNSAFE' TO DRIVE AND SUGGEST I PICK THE CAR UP ON A FLAT BED TRUCK AND TAKE BACK HOME AND GARAGE IT.

Reported

Aug 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

"CADILLAC RECALL" THE BRAKES DID NOT FUNCTION PROPERLY ON THE VEHICLE. THE BRAKE LIGHT CAME ON AND AT TIMES THE CAR DID NOT IMMEDIATELY STOP WHEN BRAKES WERE PRESSED. AS A RESULT, I COULD NO LONGER DRIVE THE VEHICLE AND HAD TO FIND OTHER MEANS OF TRANSPORTATION. IN ADDITION, RECALLS AND ISSUE WITH THIS CAR HAVE MADE THE NEWS.

Reported

Mar 2018

Incident date

May 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING, THE HEADLIGHTS FAILED TO RESPOND WITHOUT WARNING. ON MARCH 25, 2017, THE VEHICLE WAS TAKEN TO SUBURBAN BUICK OF TROY (1810 MAPLELAWN, TROY, MI 48084 (248), 643-0070) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. ON FEBRUARY 15, 2018, THE HEADLIGHTS FAILED TO ILLUMINATE AGAIN WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-3904418827. THE FAILURE MILEAGE WAS 37,532. *TT *TR

Reported

Feb 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE CONTACT'S VEHICLE WAS PARKED WITH THE ENGINE RUNNING, A SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUBURBAN CADILLAC (1810 MAPLELAWN DR, TROY, MI 48084, 248-643-0070), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

Crash

WHILE DRIVING THE VEHICLE THE PASSENGER SEATBELT LIGHT COMES ON WITH OR WITHOUT A PASSENGER BEING PRESENT. I TOOK VEHICLE TO THE DEALER AND WAS TOLD THE PASSENGER DETECTION MODULE WAS GOING OUT AND WHEN THE SEAT BELT LIGHT COMES ON THE PASSENGER SIDE AIR BAGS ARE DISABLED MEANING THE AIRBAGS WILL NOT FUNCTION IF I WERE TO GET INTO AN ACCIDENT....I WAS ALSO TOLD THAT THIS MODULE IS NECESSARY BECAUSE THE MODULE DETECTS THE WEIGHT OF THE PERSON TO DETERMINE IF THE PERSON WEIGHS ENOUGH TO DEPLOY THE AIRBAGS...IF AIRBAGS ARE A REQUIREMENT SHOULD THEM WORKING ALSO BE A REQUIREMENT.....I WAS THAT NOT ENOUGH PEOPLE HAVE COMPLAINED FOR NHTSA TO ISSUES A RECALL. THAT'S LIKE SAYING NOT ENOUGH PEOPLE HAVE DIED TO FIX THE PROBLEM.

Reported

Nov 2017

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING 35 MPH, THE BRAKES MALFUNCTIONED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. BENTLEY CADILLAC IN FLORENCE, ALABAMA 35630 WAS MADE AWARE OF THE CRASH AND STATED THAT AN INSPECTOR WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL FOR THE BRAKES OR THE AIR BAGS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Reported

Oct 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

Crash

CAR MAKING CRACKING NOISE WHEN DRIVING AND TURNING STEERING WHEEL. GM REFUSES TO DO ANYTHING, CAR IS LIKE BRAND NEW 37,000 ORIGINAL OWNER.

Reported

Sep 2017

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

None reported

FIRST, PLEASE KNOW THE CAR IS A 2011 IN MINT CONDITION...STILL SMELLS NEW. I ONLY HAVE 19,500 MILES ON IT AND IT HAS NEVER BEEN IN AN ACCIDENT. IT SPENDS MOST OF ITS LIFE AS A GARAGE QUEEN AS IT IS MY DREAM CAR AND STAYS PROTECTED. TRUNK GETS SATURATED EVERY TIME WATER (RAIN, HOSE, ETC) GETS ON IT WHETHER DRIVING OR SITTING STILL. I PULLED THE FABRIC PANELS OUT OF THE TRUNK AND FOUND WATER LEAKING IN AT THE 3RD BRAKE LIGHT (6 BOLTS AND 3 ALIGNMENT PINS) AND THE DRIVER'S SIDE BRAKE LAMP (3 SCREWS, 1 WIRING HARNESS, AND A BODY PLUG). THAT'S 14 PENETRATIONS THAT WERE LEAKING. GM ASKED THAT I PAY THE LOCAL DEALERSHIP TO DIAGNOSE (WHICH I HAD ALREADY DONE BUT I OBLIGED ANYWAY) AND TO SEND THEM THE REPORT AND INVOICE. I DID THIS AND INCLUDED PICTURES OF THE WATER LEAKS. DEALERSHIP WANTS $1,380.08 TO CORRECT THIS BY REPLACING 3RD BRAKE LIGHT, ADDING GROMMET KIT, AND REPLACING DRIVER'S SIDE BRAKE LAMP. GM ONLY OFFERED A $100 VOUCHER TO ASSIST IN THE REPAIR BUT WILL NOT FIX THE ISSUE. IT IS AN OBVIOUS DESIGN FLAW.

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

PLEASE KNOW THE CAR IS IN MINT CONDITION AND HAS NEVER BEEN IN AN ACCIDENT. THIS IS MY DREAM CAR AND STAYS WELL KEPT IN MY GARAGE. IT ONLY HAS 19,500 MILES ON IT. REAR DIFFERENTIAL WHINES OR HOWLS BETWEEN 40-70MPG WHEN UNDER LIGHT LOAD (LIKE CRUISING OR USING CRUISE CONTROL) IN 4TH, 5TH, AND 6TH GEAR.

Reported

Aug 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

GASOLINE LEAK FROM THE FUEL PUMP ASSEMBLY, ON TOP OF THE GAS TANK. I NOTICED A STRONG ODOR OF GASOLINE AND UPON LOOKING UNDER MY CAR, NEAR THE PASSENGER REAR TIRE, I FOUND A SMALL PUDDLE OF GASOLINE ON THE GROUND. I COULD SEE GASOLINE ON THE BOTTOM OF THE TANK. I RESEARCHED ON THE CTSVOWNERS.COM FORUM AND RATHER QUICKLY FOUND OTHERS WITH THE EXACT SAME ISSUE. IN ORDER TO FIX THE ISSUE, THE FUEL PUMP ASSEMBLY (PART# 19207950) HAD TO BE REPLACED. I THINK THIS WARRANTS A RECALL, BECAUSE THE SMELL OF GASOLINE IS SO HEAVY IT MIGHT CAN IGNITE IN A GARAGE AND POTENTIAL DANGER FROM CATCHING FIRE WHILE DRIVING, DUE TO THE PROXIMITY TO THE EXHAUST. EACH OF THE CARS I READ WITH THE SAME ISSUE, ALL HAD LESS THAN 50K MILES.

Reported

Jun 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

THE GM REAR DIFFERENTIAL IS DEFECTIVE ON THIS 2011 CADILLAC CTS I OWN. NHTSA DID AN INVESTIGATION ON THESE REAR DIFFERENTIALS TO INCLUDE THE 2004 TO 2007 REAR ENDS. THE SAME REAR END IS ON CADILLAC STS, CTS-V AND THESE REAR ENDS WERE CONTINUED TO BE PLACED BY GM, WITHOUT FIX, IN CADILLAC CTS UNTIL 2013. SAME DESIGN, SAME MECHANICAL PARTS. MY CAR IS A 2011 THAT JUST HAD A NEW REAR DIFFERENTIAL FROM GM PUT IN TO SOLVE ITS ISSUES. AFTER INSTALLATION, THE SAME PROBLEMS EXIST WITH A ROARING AND THUMPING NOISE THAT HAS BEEN VERIFIED BY REPAIR SHOPS COMING FROM THE OLD AND NEW REAR DIFFERENTIAL. THESE ISSUES ARE EITHER WITH THE SIDE DIFFERENTIAL CARRIER BEARINGS AND/OR THE RING AND PINION SYSTEM. GM HAS NEVER PROVIDED A FIX EXCEPT TO RECOMMEND A DIFFERENT VISCOSITY OF FLUID THAT ONLY QUIETENS DOWN THE NOISE. EVENTUALLY, THE REAR ENDS HAVE CATASTROPHIC FAILURE AND HAVE CAUSED, AS INVESTIGATED BY THE NHTSA, THE CAR TO SPIN AND INJURY OR WORSE RESULT. THIS ISSUE HAS NEVER BEEN FIXED BY GM AND THEY CONTINUE TO SELL AND INSTALL REAR DIFFERENTIALS FOR WHICH THERE IS NO FIX. I DISCUSSED THIS ALSO AT LENGTH WITH SERVICE MANAGER OF SEWELL CADILLAC IN DALLAS TEXAS AND THEY STATE THAT THEY REPLACE THESE REARS ALL OF THE TIME AND THAT THERE IS NOT FIX FOR THEM BY GM. I HAVE ENCLOSED MY COMPLAINT TO THE REPAIR SHOP THAT PUT THE NEW GM REAR END ON MY CAR WITHOUT EXERCISING THEIR DUE DILIGENCE AND RESEARCH AS TO INSTALLING A MAJOR COMPONENT ON A CAR FOR WHICH THERE IS NO FIX BY GM AND THE DISTINCT POSSIBILITY OF A FAILURE THAT WOULD CAUSE INJURY OR DEATH.

Reported

Apr 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

VEHICLE ENTERS A MODE AT RANDOM THAT ABRUPTLY REDUCES AND INHIBITS OR STOPS THE ABILITY TO ACCELERATE. IN CERTAIN SITUATIONS THIS CAN CAUSE DANGEROUS CONDITIONS THAT CAN LEAD TO ACCIDENTS. AS IN MY CASE, I WAS INMOST STRUCK BY SEVERAL VEHICLES BECAUSE OF THE LOSS OF ACCELERATION AND FORWARD MOMENTUM AS I INITIATED A TURN AT AN INTERSECTION FROM ONE MAJOR ARTERY ONTO ANOTHER DURING RUSH HOUR TRAFFIC DRIVING CONDITIONS. THIS HAZARDOUS AND DANGEROUS SITUATION WOULD NOT HAVE EXISTED OF NOT FOR THE SUDDEN LOSS OF POWER AND ACCELERATION BY THE VEHICLE ENTERING THIS MODE. ON ANOTHER INSTANCE AT HIGHWAY SPEED WHILE ATTEMPTING TO CHANGE LANES TO OVERTAKE A VEHICLE, THE CAR ENTERED THIS SAME MODE, AND WAS ALSO ALMOST STRUCK BECAUSE OF THE SUDDEN DECELERATION AND LOSS OF POWER. THIS ALSO OCCURRED ON A MAIN ARTERY IN RUSH HOUR TRAFFIC AS WELL, AN ACCIDENT WAS AVOIDED IN THIS INSTANCE AS WELL DUE TO THE OTHER VEHICLES ABILITY TO BRAKE AND VEER AWAY. *TR

Reported

Dec 2016

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

None reported

THE CAR AIRBAG HARNESS FAILED AND IT WAS REPLACED WITH PART 20973030 . I WAS NOT REIMBURSED FOR THIS FAILURE AND THE CAR HAS LIMITED MILES ON IT. IT APPEARS TO BE A REGULAR PROBLEM WITH THE CTS HARNESS SYSTEM AND SHOULD BE ON THE RECALL LIST WITH OTHER SIMILAR AIRBAG PROBLEMS GENERAL MOTORS CURRENTLY HAS. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Aug 2016

Incident date

Aug 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 TO 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A POST. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CONTACT DID NOT KNOW IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

Reported

Jun 2016

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

Crash 1 injuries

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER PRESENCE SENSING MODULE MALFUNCTIONED AND CAUSED THE "SERVICE AIR BAG" LIGHT TO ILLUMINATE. IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.

Reported

Jun 2016

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

SERVICE AIR BAG MESSAGE. AFTER DOUBLE CHECKING THE WIRING UNDER PASSENGER SEAT THE WARNING LIGHT WAS OFF BUT THEN CAME BACK ON A FEW MINUTES LATER. RINSE AND REPEATED THE SCENARIO MULTIPLE TIMES. OBVIOUSLY THE SAME PROBLEN FOR WHICH OLDER MODELS WERE RECALLED.

Reported

Apr 2016

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE THE VEHICLE WAS IN PARK, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN ELECTRONICALLY FROM THE INSIDE. THE CONTACT HAD TO MANUALLY PULL A LEVER TO OPEN THE DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Reported

Apr 2016

Incident date

Feb 2016

Mileage

Not provided

Outcome flags

None reported

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.

Risk: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.

Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.