2010 Cadillac CTS

I WAS COMING DOWN MY DRIVEWAY, WHICH IS APPROXIMATELY .3 MILE, AT ABOUT 10 MPH AROUND A SMALL CURVE WHEN ALL FOUR SIDE AIRBAGS DEPLOYED ON THE VEHICLE. I HAD THE CAR TOWED TO CADILLAC AND NOW GM IS STATING THAT I WAS DRIVING IN EXCESS SPEED OF 50 MPH AND THE CAR WAS DRIVING ERRATICALLY. THIS IS TOTALLY IMPOSSIBLE TO DO COMING OUT OF THE DRIVE AROUND THE CORNER WHERE THE AIRBAGS DEPLOYED. THIS IS A VERY SERIOUS SAFETY PROBLEM AND IF I WAS DRIVING ON THE MAIN ROAD COULD HAVE POSSIBLY CAUSED ME SERIOUS HARM AND ACCIDENTS TO OTHERS. THERE WERE NO WARNING LIGHTS OR PROBLEMS I'VE HAD WITH THE VEHICLE TO GIVE ME ANY SIGN THAT THIS DEPLOYMENT OF THE AIRBAGS WOULD HAPPEN. THIS IS A GM MANUFACTURING PROBLEM AND NEEDS TO BE REPAIRED BY GM AND CADILLAC. THEY HAVE INFORMED ME THAT I NEED TO CONTACT MY INSURANCE COMPANY WHICH I HAVE DONE AND THEY NOW HAVE INVESTIGATORS LOOKING INTO THIS INCIDENT. THIS COULD HAPPEN TO OTHER VEHICLES AND TAKE LIVES.

Reported

Feb 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.

Risk: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."

Risk: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.

Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.