These problems appeared in the records we reviewed. This is not a list of what happens most often, and it does not predict the condition of one car.
What to look for
Airbags owner reports
High severity
Evidence: Medium confidence
Owner reports are bound to model year 2019.
Symptom
5 reviewed owner reports for this model year mention air bags.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 11,457 to 28,490 miles.
Based on 3 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“It happened yesterday , November 3rd at 8:45 am Approx. speed was 35mph to 40 •Location: 934 York Road, Towson, MD •Description: Front-right impact at 40 mph, no airbag deployment, two children in back seat, vehicle had recent 50K service and roof-rail repair, CSP 22TE05, at Sheehy Toyota Cockeysville. Vehicle now at Caliber Collision Cockeysville. Claim #060381946 I am experiencing neck, shoulder and rib pain right now, my 5 year old complain about right ankle pain and apparently hit his head on the right side.My 3 year old complain about neck pain yesterday. There was no sign showing any kind of failure on my dashboard. I asked my vehicle to be investigated formally by Toyota engineer asap or forensic expert. I asked my vehicle to be freeze right until proper airbag inspection have been conducted. I have picture of the car showing clearly that none of the airbags worked.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2019 Toyota Rav4. The contact stated while driving 15 MPH and making a left turn at night, the contact did not watch the opposite direction and another driver that was driving 40-50 MPH crashed into the passenger's side of the vehicle, between the rear passenger's side door and the rear passenger's side wheel. The vehicle was propelled 2-3 feet in the air and landed 10 feet away from the collision location. The contact stated that the other vehicle was propelled more than 100 feet away. The air bags failed to deploy. The contact's wife was occupying the front passenger's side seat while the contact's daughter was in the booster seat in the rear passenger's side seat. The contact exited the vehicle. The contact did not sustain any injury. The contact's wife sustained soreness in the right leg. The contact stated that he was able to take his daughter out of the vehicle; however, the rear passenger's side door was significantly difficult to open. The contact stated that his daughter had hit her forehead against the rear passenger's side window during the incident and was crying significantly. The contact's friend transported the daughter to the hospital, where several tests were performed. The contact was informed that no internal injuries were found and that the pain would subside. The contact stated that his daughter sustained emotional trauma after the incident. The vehicle was towed to the dealer, where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 34,111.”
The records describe a possible crash, fire, injury, or loss of control.
“The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.”
The records describe a possible crash, fire, injury, or loss of control.
“My wife was traveling 45 miles per hour and hit a deer and the airbag did not deploy. After review, the air bag is supposed to deploy at 20 miles per hour. I am especially worried because Toyota has issued Technical Service Bulletin, noting that the rail line leaks and can cause air bag failure. I have brought this to Toyota Corporate and Legal's attention and they have completely denied responsibility and implied that this isn't a serious issue. I asked to have the airbag inspected and they refused, saying we could only do that before repairs had been completed. However, the airbag did not have any work done on it and should be in the same condition as it was during the accident.”
The records describe a possible crash, fire, injury, or loss of control.
“TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED, A GMC YUKON CRASHED INTO THE REAR OF VEHICLE. THE AIR BAG FAILED TO DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE FACE AND MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO REPORTED FIRE. THE VEHICLE WAS TOWED TO LAKESIDE TOYOTA 3701 N CAUSEWAY BLVD, METAIRIE, LA 70002(504) 833-3311 BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,868. THE VIN WAS NOT AVAILABLE. *DT *DT*JB”
The records describe a problem worth checking before purchase.
“Braking while pulling into a parking space. Instead of slowing down the car accelerated and went over the curb. Maintained pressure on the break but it did not slow the car. Instead the car kept accelerating down an embankment, across an empty street and towards a telephone pole. Turning the steering wheel to the left to avoid the telephone pole the car further descended into a ditch. The car had to be towed and is now deemed to be totaled. The brake- pads had been inspected during a routine maintenance check the day before this accident occurred and they were good. No other vehicle was involved. My personal injury was an abrasion and bruise where my seat belt did it's job. My muscles are sore. The side airbags did deploy after the car stopped. The floor mats were locked in place.”
The records describe a problem worth checking before purchase.
“The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.”
3 reviewed owner reports for this model year mention steering.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 105,857 to 105,857 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.”
The records describe a problem worth checking before purchase.
“RENTAL VEHICLE AFTER 10/15/MINUTES OF DRIVING -YOU HAD TO USE BOTH HANDS ON STEERING WHEEL VEHICLE WANTED TO DRIFT IN AND OUT OF LANE OF TRAVEL-VERY HARD TO STEER OFTEN REFERD TO AS WHITE KNUCKLE DRIVING INTERSTATE SPEEDS 70MPH-PASSENGER SEAT WAS NOT LOCKING -SEAT WAS TRAVELING BACK AND FORTH.WE WERE HIT FROM THE REAR.ALL TRAFFIC HAD STOPPED- IT WAS THEN DISCOVERED THAT PASSENGER AND DRIVERS SEAT BELTS WERE NOT WORKING THEY WERE NOT ENGAGING LOCKING DEVICE”
The records describe a problem worth checking before purchase.
“The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an orange steering symbol appeared on the instrument panel accompanied by the message: "Power Steering Malfunction, Steering Power Low, Visit Your Dealer." An initial inspection by an independent mechanic indicated that the electrical power steering and the rack and pinion assembly needed to be replaced. Subsequently, the vehicle was taken to a dealer, where diagnostic testing confirmed a defective power steering system. Following a software update performed by the dealer, the warning symbol transitioned to red, accompanied by an audible alarm and a significant increase in the physical force required to steer the vehicle. Restarting the vehicle temporarily reverted the warning light to orange and restored steering functionality. Upon investigation, the contact discovered NHTSA Campaign Number: 20V373000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 105,857.”
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 12,803 to 27,008 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.”
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 12,803 to 27,008 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.”
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.”
Official record covers model years 2019 through 2020.
Symptom
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 34,678 to 100,000 miles.
Based on 5 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.”
Official record covers model years 2019 through 2020.
Symptom
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 8,175 to 34,833 miles.
Based on 8 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.”
Official record covers model years 2019 through 2020.
Symptom
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS).
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 10,790 to 80,500 miles.
Based on 8 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.”
Official record covers model years 2019 through 2020.
Symptom
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna,
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.”
Official record covers model years 2019 through 2021.
Symptom
Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,500 to 58,000 miles.
Based on 27 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
The records describe a problem worth checking before purchase.
“Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
The records describe a problem worth checking before purchase.
“Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
Official record covers model years 2019 through 2021.
Symptom
This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on Certain 2019-2021 Avalon & Avalon HV, 2018-2021 Camry & Camry HV, Certain 2020-2021 Corolla, Certain 2019-2021 Corolla HB, 2020-2021 Highlander, Certain 2019-2021 RAV4 & RAV4 HV,
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,500 to 58,000 miles.
Based on 27 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on Certain 2019-2021 Avalon & Avalon HV, 2018-2021 Camry & Camry HV, Certain 2020-2021 Corolla, Certain 2019-2021 Corolla HB, 2020-2021 Highlander, Certain 2019-2021 RAV4 & RAV4 HV, Certain 2021 RAV4 PHV, Certain 2021 Sienna HV, Certain 2021 Venza vehicles. The specific condition covered by this program is a small engine coolant leak can occur from a specific valve that can allow coolant to drip on other parts of the vehicle. This can cause "Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. If the condition is verified, the vehicle will be repaired with a new Flow Shut-off Valve under the terms of this Customer Support Program”
The records describe a problem worth checking before purchase.
“This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on Certain 2019-2021 Avalon & Avalon HV, 2018-2021 Camry & Camry HV, Certain 2020-2021 Corolla, Certain 2019-2021 Corolla HB, 2020-2021 Highlander, Certain 2019-2021 RAV4 & RAV4 HV, Certain 2021 RAV4 PHV, Certain 2021 Sienna HV, Certain 2021 Venza vehicles. The specific condition covered by this program is a small engine coolant leak can occur from a specific valve that can allow coolant to drip on other parts of the vehicle. This can cause "Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. If the condition is verified, the vehicle will be repaired with a new Flow Shut-off Valve under the terms of this Customer Support Program”
The records describe a problem worth checking before purchase.
“This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on Certain 2019-2021 Avalon & Avalon HV, 2018-2021 Camry & Camry HV, Certain 2020-2021 Corolla, Certain 2019-2021 Corolla HB, 2020-2021 Highlander, Certain 2019-2021 RAV4 & RAV4 HV, Certain 2021 RAV4 PHV, Certain 2021 Sienna HV, Certain 2021 Venza vehicles. The specific condition covered by this program is a small engine coolant leak can occur from a specific valve that can allow coolant to drip on other parts of the vehicle. This can cause "Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. If the condition is verified, the vehicle will be repaired with a new Flow Shut-off Valve under the terms of this Customer Support Program”
Official record covers model years 2019 through 2021.
Symptom
In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Flow Shut-off Valve Coolant Leak on multiple Model & Model Year Toyota Vehicles.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,500 to 58,000 miles.
Based on 27 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Flow Shut-off Valve Coolant Leak on multiple Model & Model Year Toyota Vehicles. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
The records describe a problem worth checking before purchase.
“In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Flow Shut-off Valve Coolant Leak on multiple Model & Model Year Toyota Vehicles. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
The records describe a problem worth checking before purchase.
“In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program to provide coverage for Flow Shut-off Valve Coolant Leak on multiple Model & Model Year Toyota Vehicles. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
Official record covers model years 2019 through 2022.
Symptom
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,250 to 55,589 miles.
Based on 38 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.”
The records describe a problem worth checking before purchase.
“The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.”
The records describe a problem worth checking before purchase.
“The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.”
Official record covers model years 2019 through 2021.
Symptom
The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,000 to 60,000 miles.
Based on 29 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
The records describe a problem worth checking before purchase.
“The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
The records describe a problem worth checking before purchase.
“The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. Although the flow shut-off valve is covered by Toyota’s New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.”
Official record covers model years 2019 through 2022.
Symptom
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience.
Why it matters
The records describe a problem worth checking before purchase.
Mileage in the reports
In reports that included mileage, this problem showed up around 14,250 to 55,589 miles.
Based on 38 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a problem worth checking before purchase.
“Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.”
The records describe a problem worth checking before purchase.
“Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.”
The records describe a problem worth checking before purchase.
“Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers’ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.”