2023 Volkswagen Taos

I purchased a 2023 VW Taos SE about a year ago (May 2025) as CPO less than 7k miles. It is still under the warranty; however, I already had to bring this Taos to the VW dealership for 3x. First was A/C was not cool enough. They found a leak. In June 2026, I had to bring due to the engine light being on. They found out EVAP fuel leak detection pump being faulty. And less than 1 month later (July 2026), once again the engine light came on.  This time apparently EVAP canister is the problem and needs to be replaced . My Taos is currently at the dealership.   I am reporting this, in case other Taos owners have similar experiences. Thank you.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

am reporting a recurring rear brake issue with my vehicle. The rear brake pads and rotors have required replacement approximately every 20,000 miles, which appears abnormal given that the front brake pads have never required replacement and are still measuring approximately 8 mm. The rear brakes have worn prematurely and unevenly compared with the front brakes despite normal driving conditions. I am concerned this may indicate a defect involving the rear braking system, electronic parking brake, brake bias, calipers, or related components. The recurring premature rear brake wear has created repeated repair costs and raises concern that the braking system may not be functioning as designed. I would like this documented for safety review.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The brakes have prematurely worn to 1mm at 20,000 miles. Volkswagen is aware and has issued a TSB regarding the premature wear, however they failed to notify us during the first 2 service appointments that the wear on the brakes were due to be replaced. I feel this was intentional as they did not want to replace under the TSB and they waited until the wear was too severe and past the TSB date. Volkswagen waited to tell my 17 year old daughter that the brakes were worn and needed replacement at that point. Volkswagen is aware of the premature wear on the brakes and has put people at risk like my 17 year old daughter by not extending the warranty for longer than 2yr/24k miles or whichever comes first. This should be a minimum of 40k miles as rear brakes should not wear in that time frame on any vehicle. I also do not believe I was made aware of the issue or TSB at the time of vehicle purchase which fell well before the end date/mileage of the TSB.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Only when lighter weight adults are in the front seat - if they move around at all the airbag sensor goes off. Meaning the airbags won’t deploy if we get into an accident. Seems like a major flaw! Even if while they are moving around an alarm went off why would it not reset once the person stopped moving around? It stays off for sometime afterward and beeps constantly. This has happened repeatedly and was told to keep cell phones off the seats. Believe me, we make sure the phones NEVER touch the seats any longer but it still happens and for a bit I just gave up reporting it to service but it happened again when I picked up my daughter from jfk on Tuesday

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My 2023 VW Taos Se has been diagnosed with head gasket failure. Denied “goodwill assistance.” I did state that VW has issued a TSB (TSB 15-23-01. I currently have 80,380 miles on the vehicle. Known engineering failure, not wear and tear.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Air bags did not deploy after a direct driver side hit, and I was injured because of the accident. Car was declared a total loss by the insurance. The car is being held by State Farm if inspection needs to happen. I was hurt because of the car accident, and I fear for my life or my child’s life if they would have been in the car. I want to prevent any future injuries. I was driving 50 MPH on route 60 when I was hit on my side. There was no warning light on prior to the failure.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

In two separate instances the Autonomous Emergency Brake system was activated. Luckily there i didn't cause an accident. There was no one in front of me either times. Thats the worst of all the issues the vehicle has.

Reported

May 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

On April 27, 2025, in [XXX] , the vehicle displayed a low coolant warning in the morning. The owner replenished the coolant as instructed, the warning cleared, and the vehicle was driven to work without incident. Later that day, while traveling southbound on [XXX] at approximately 60 mph, the engine overheat warning activated, forcing the driver to stop and pull over. The vehicle required two separate tows — first to the residence, then to the dealership the following day. On April 30, 2025, the dealership completed a full warranty repair replacing the engine head gasket and seals under TSB 2071245/1, a Volkswagen-issued Technical Service Bulletin acknowledging a known manufacturing defect in the 2022–2023 Taos cooling system, for which there is no recall issued. A formal case was opened with VW Customer Care prior to the repair visit and is on record. This incident occurred just before the vehicle’s warranty expiration at 30,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

​SUMMARY OF SAFETY HAZARD: I am reporting a catastrophic and unpredictable loss of motive power in a 2023 Volkswagen Taos (4Motion with DQ381 DSG Transmission). The vehicle presents a critical electronic sensor failure within the transmission mechatronics unit that causes the vehicle to enter an immediate "Limp Mode" without warning. This has resulted in several near-miss incidents where the vehicle became immobilized in active traffic and on high-speed roadways. ​TECHNICAL DATA OF FAILURE: Factory-level ODIS diagnostic logs (recorded Feb 3 and March 17, 2026) reveal that the transmission’s "Actual position clutch 1" reports a constant value of -0.69 bar. In an automotive hydraulic system engineered for positive pressure, a reading of -0.69 bar is a physical impossibility (a vacuum state). This indicates a total failure of the pressure sensor/TCU logic, leading to the unintentional disengagement of the primary drive clutch. ​DECEPTIVE REPORTING RISK: Authorized service centers have been documented falsifying the safety status of this vehicle. Despite possessing internal diagnostic logs showing the -0.69 bar vacuum failure, a dealership issued a final Service Order certifying "No issues found" and stating "Actual values match." This reporting practice is forcing a vehicle with a known, documented powertrain failure back onto public roads, creating a severe life-safety risk for occupants and other motorists. The vehicle is currently grounded to prevent a collision.

Reported

May 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

This vehicle has a known design flaw which causes the cylinder gasket to leak and require replacement. VW has only issued a Technical Service Notice which was no provided to owners regarding the part that needed replacement. They are correcting the problem with a differently designed part in order to try to cure the design flaw. This can cause catastrophic engine failure. It should have been a recall. I should have been notified and the car should have been repaired at VW’s expense. They have explained since your agency didn’t issue a recall, they dot need to inform the public. Now they are expecting me to pay $3000 to correct their design error and also pay for rental car while it is under repair. This is a major violation of the lemon law, and yet there are numerous verified complaints. Issue a recall on the 2023 Taos, they are clearly scamming owners and leaving them in danger with a vehicle that has a faulty engine part. Owners like me, should have their car repaired by the responsible party, VW

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Whole dash goes black while driving. Also fuel system is not up to par. Rear brakes fail after 6months on my third time changing them since I purchase the car.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Rear brake wearing out extremely fast. No warning from VW Replaced twice in 40 000

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Cylinder head gaskets) replaced - Cylinder head serviced/repaired - Timing belt replaced

Reported

Apr 2026

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Started driving, engine light comes on and it shows error code “start/stop error” Car won’t go past 30pmh.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I took the vehicle in to the VW dealership for service on 06/30/25 and they found that the head gasket had failed after only 26500 miles. A failed head gasket could lead to engine failure during operation which would create a significant safety issue.

Reported

Feb 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I was driving home from work in rush hour so traffic was pretty heavy and all of the sudden my gas pedal would not accelerate my car at all. I was cruising at 8-10 MPH as it was stop and go traffic. About 10 seconds later my break pedal stiffens and I am unable to break. Neither the gas or break pedal were functioning. It is a miracle that no accident was caused. I turned on my hazards lights but I was in the middle lane so I was unable to pull over (as I could not accelerate or break). I put my car in neutral but that did not help anything. I ended up having to put my car in park and turn the car completely off and back on before the pedals would function again. I got my car towed after the situation as I was terrified to drive in case it happened again. The dealership told me since no lights or codes came up they can’t find anything wrong. They gave me my car back but I do not feel safe driving the vehicle.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Rear brake pads needed replaced at 16,000 miles and need replaced again at 50,000. VW refuses to replace them or address the issue since the car is no longer under warranty.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

head gasket is leaking - dealer won't acknowlege the problem - coolant leaking into oil- low coolant light comes on

Reported

Feb 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Head gasket failure, car loses combustion, u safe to drive. Engine light has been on for 5 months so far. Dealer has not been able to fix it.

Reported

Dec 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I purchased this car on 11/16/2023, brand new with 32 miles on it. On 11/20/2023 the automatic start-stop failed while I was at an intersection and the car would not move. There were no warning lights, messages, or other symptoms of the problem. Fortunately a police officer drove through the area minutes after the car stopped and was able to help me until a tow truck arrived. The car was towed to the dealership, who determined that the issue was with the starter, but did not provide me with paperwork as they put me in a different vehicle.

Reported

Dec 2025

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

On 12/20/25, the "lane assist not available" and the "EPC" warning indicators lit up. I was in the car with my 11 year old, we pulled over and looked in the manual to understand EPC, and the manual said it "is possible to continue driving," so we continued. As we entered the freeway the car went into limp mode and would not accelerate. I put the gas pedal to the floor, put on my hazard lights, and got off at the next exit, but we did were not able to drive > 40 mph on a crowded, rainy freeway with big-rigs ahead, behind, and to the left of us. We got off at the next exit, drove to a parking lot and let the car rest for 10-15 minutes. When we turned it back on, the "Exhaust System Malfunction" light and "Central Warning Light" indicators were on. The lane assist not available indicator had lit up a day prior, as well. My safety and the safety of my child were at risk on the freeway. I called the dealership from which I had purchased the car 2 years earlier and which has ~11,280 miles. I was told by their service department to drive the car home, but not to drive it after that. However, they also told me to drive the car from my home to their shop (10 miles), but to avoid the freeway, in order to have it serviced. This suggestion also put me at risk, as it would have been unsafe to drive the car between my home and their shop. I did call back to say that I didn't feel safe driving it, at which point they looked up my car and saw that it is under warranty, which includes roadside assistance coverage. The car will be towed to their shop on the morning of 12/22/25.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a 2023 Volkswagen Taos, VIN [XXX] , purchased new on [XXX]. The vehicle has shut off completely while driving three times, each time with multiple warning lights. Incident 1 – [XXX]: Engine shut off while driving. The dealership told me it was “safe to drive in” and claimed to repair it, but the problem returned. Incident 2 – [XXX]: Engine shut off again, required towing. The dealership attempted another repair, but it was not fixed. Incident 3 – [XXX]: Engine shut off at 55 mph on the highway, and the vehicle lost brake assist, creating a severe safety hazard. Roadside Assistance initially refused to tow unless I paid over $500. I have an open Volkswagen Corporate safety defect case, #[XXX], and the dealership has opened a repair order today to document the issue. Despite multiple repair attempts, the defect persists, making the vehicle unsafe to drive INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I currently lease this vehicle through Volkswagen, and it's been nothing but causing me trouble. The Engine Power Control (EPC) light comes on at random, and it significantly reduces my RPMs to the point where I cannot accelerate properly on the highway or up a hill. I have almost been t-boned after pulling out into a road, and as soon as I get on the road, the car does a "rocket ship" maneuver.

Reported

Nov 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Rear brake pads and rotors worn out at 32000 miles. Rear brake pads originally worn out and replaced under warranty at 16800 miles. Dealership states that the issue is no longer covered under warranty. This excessive wear is a safety concern as it points to a design flaw in the braking system that is causing unexpected braking pressure to be applied to the rear brakes which may be causing extended stopping distances and could lead to brake failure.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Premature tire wear. OEM tires worn out after 32000 miles. Dealership states that tires are worn out and need to be replaced. Tires wearing out this fast indicates a problem in the suspension design of the vehicle that could lead to decreased traction and handling and contribute to an accident. Dealership/manufacturer are offering no explanation or solution to the premature wear issue.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

While I was driving down the road going 40 mph I heard and felt the engine stop. My dashboard display and stereo cut off, and the check engine light, check oil light, check battery light, and tire pressure alert light came on. I could not accelerate my car or move it forward at all, I could not see the speedometer due to the dashboard display going out. I pulled over and put the vehicle in park before turning it off. I waited a minute or two and turned it back on with no issue, it proceeded to drive with no further problems. I took it in to the dealership where I purchased the car and they told me they performed all the checks possible and found no issue with the vehicle. They were unable to reproduce the issue when they drove the car. As of now this has happened once in this vehicle.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle begins to feel like it is skipping while driving. The EPC light comes on, the dashboard beeps and indicates lane assist is unavailable, check engine sign illuminates. The vehicle will drive for a short time but then jerks and just stops. This has happened at least 3 times. Dealer has already replaced the fuel pump, electrical wiring and some switch that wasn't readying properly. After the fuel pump was replaced, the tank was filled, continue to track down miles and gallons. When the vehicle got to 135 travel miles left and one notch above the gas tank, it jerked and stopped immediately at an unsafe spot on the road. The sensor was not properly reading the gas and the tank was empty! This last incident was the same evening after an inspection and 60K service. This vehicle is unsafe and VW should be making this right. Warranty has expired and now they want to charge me for the same issue. This has been going on for months and I believe the vehicle is unsafe and is putting me in danger of having or creating a bad accident.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The rearview camera will shift the picture from time to time/distort it. Others times the camera won't come on, displays message saying "rear-view camera unavailable", or the screen comes on and it flickers the lighting to the picture.

Reported

Oct 2025

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

On Sunday 8/24/25 I was driving home and the sunroof spontaneously exploded while I was driving. I was covered in glass and have a few minor cuts. I was extremely upset and traumatized. There were no warning signs prior to the sunroof spontaneously exploding. I did report it to my insurance company but I also called Volkswagen. Volkswagen instructed me to take it to a local dealership which I did.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

2023 Taos SE shuts off completely at red lights/when I’m stopped more than 60 seconds. It prompts me to shift into park, put the key to steering column and restart, then shift back into drive and go. Dealer scanned it on two separate occasions and has no explanation. Couldn’t reproduce. Very dangerous as increases risk of crashes and rear ended when a car needs to be restarted mid roadway. The 2022 model had a recall for this exact stalling issue and they claimed to have fixed it but doesn’t appear so. Last occurred to me 9/6/2025 around 7:13pm.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Rear breake pads and rotors need replacement after extremely low miles driven and no functional indication of such wear during driving and no warning. Found during regular oil change maintenance at dealership. Unsure if the component has been inspected by another party. Only 26000 miles on the vehicle and over half of those are highway miles. Rear brake pads are of poor durability and pose a safety risk for poor brake functioning.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

2023 VW Taos leased in June 2023 - needed to replace brakes 2 years (June 2025) into owning the car. Inspection would not pass without them. This is an excessively quick wear that cost me over $600 for a leased vehicle that should be just basic ownership during 3 year lease. August 2025 - Brought in for an oil change and a coolant yellow light on dashboard. Our local mechanic would not touch the coolant issue as he said it seems to be related to a head gasket leak. The 2022 model had many issues with this problem, however no issues are reported on the 2023 Taos. I have had to find another vehicle to drive and wait 5 days to get it into our local VW dealership, who told us it was OK to drive without even looking at the vehicle. No thank you! We called VW and if in fact this is a head gasket, it would be covered under warranty. These are each pretty serious safety concerns and needs to be reported for future owners of this vehicle. Not interested in another VW after these incidents. We are a first time leaser of them - thank goodness it wasn't a purchase.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Volkswagen Taos. The contact stated that while operating the vehicle, the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that there was coolant intrusion into the head gasket. The head gasket was replaced, and the vehicle was repaired. Later, while driving 55 MPH, the message "Transmission Failure" was displayed and the transmission shifted to D2, causing the vehicle to decelerate to 25 MPH. The vehicle was parked, and after restarting the vehicle, the vehicle operated normally. The vehicle was later taken to the local dealer, who diagnosed that the Medtronic transmission had failed and needed to be replaced; however, parts were on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,185.

Reported

Aug 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

I had my brakes inspected by VW at 20k miles and everything was fine. Then I took a long road trip using the Active Cruise Control (ACC) system extensively and during my next service at 25k my rear brakes and rotors needed replacement. Looking at numerous forms and owner experience, there is a problem with the VW Taos, likely with the ACC system or other control systems excessively braking the rear brakes, resulting in early failure. VW has not addressed this issue.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

My steering wheel does not turn

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Volkswagen Taos. The contact stated while driving 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The ETC (Electronic Throttle Control) warning light illuminated. In addition, the engine revved independently. The vehicle was taken to the dealer where it was diagnosed that the cam shaft timing had failed. The timing belt and cam magnet were replaced. The contact stated that on a separate occasion, while driving 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine revved independently. The ETC warning light illuminated. The vehicle was taken back to the dealer and was diagnosed that the cam shaft sensor had failed. The vehicle was repaired. The contact stated that recently the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was taken back to the dealer to be diagnosed and the contact was informed that the air hose had failed. The vehicle was repaired. The contact stated that several unknown warning lights were illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

Reported

Jul 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

1)- Brake pads were worn out very fast twice when I first bought the vehicle. Eventually, the dealership had to replace them with after market brake pads. 2)- Check engine light keeps turning on and on - code P2421 EVAP canister stuck open despite all the expensive repairs at the dealership.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Unknown sometimes have to wait 2 to 3 seconds after stepping on the gas pedal before the car starts accelerating from a stop or at really low speeds.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

unknown jerkiness or lurching, especially when driving at lower speeds, especially if you’re used to driving a regular automatic with a heavy foot. Slow to downshift Jerkiness or lurching when accelerating from a stop Shifts to higher gears too early

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

unknown head gasket, went out at 22,000 miles Low coolant light High engine temperatures Overheating Empty coolant reservoir Smell of coolant Coolant residue on the engine block Most of the head gasket failures also occurred at relatively low miles.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

unknown Rear brakes and rotors are wearing out in 1/2 the time that normal breaks ware out

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Start/Stop switch corroded and not operating vehicle. Dealer wants to charge me for replacing on a 2 year old car. Both rear shock absorbers are leaking and need replaced. Dealer wants to charge me for replacing on a 2 year old car.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Car only has 16,000 miles on it. Started smelling antifreeze when the car was started. Took to dealer- faulty, failing head gasket. Bad since manufactured. Also, brakes had sounded loud since purchased. Told this was just the type of brakes. Upon inspection of the vehicle for the head gasket it was noted that the rear brake pads need replaced!! Again, this car only has 16,000 miles on it. From research it appears the head gasket and rear brakes are an issue for the 2023 Taos. Dealer/shop has had the car for 6 days and I was told if I needed a loaner it would now cost me $ out of pocket....for a manufactured failure.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle Make/Model/Year: 2023 Volkswagen Taos Component: Service Brakes / Electronic Parking Brake Odometer Reading: ~45,000 miles I am reporting a recurring issue with the rear brake pads on my 2023 Volkswagen Taos. The rear brakes were first replaced at around 25,000K miles due to premature wear and noise. A little over a year later, the brakes are again making noise and showing signs of wear. The issue appears to be affecting many Taos owners based on online forums and published warranty extensions from Volkswagen. Volkswagen has acknowledged premature rear brake pad wear on 2022–2025 Taos models by extending the brake pad warranty to 2 years or 24,000 miles. However, I am now outside of this extended warranty due to mileage, and the manufacturer is declining further coverage, citing "normal wear and tear" — despite this clearly being a design or electronic system defect, not regular use. There is reason to believe the Electronic Parking Brake (EPB) or brake bias may be contributing to the excessive rear brake wear. I am concerned that this could pose a safety risk if the brakes fail unexpectedly, and it is also placing an undue financial burden on owners who must replace brakes every year. I am requesting that NHTSA investigate this issue further and determine whether it warrants a broader recall or mandatory service campaign to protect consumer safety.

Reported

Apr 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

Accelerating Transmission Shifting When accelerating from a full stop, using same force of pressure on foot to accelerate the vehicles behaves differently every time. Vehicle will rev and have a 1-3 second delay to move the wheels/tires, or have no delay. There is no common variable to know how the vehicle will accelerate from stop to stop. Have tried to narrow down anything unique to identify when this happens but it is sporadic and unknowing how the vehicle will behave. Specifically, have noted if the occurrences are unique to: Slope or incline, humid weather versus dry, fuel type (have always used same), cold temperatures versus warmer or cool, or any unique non-ordinary operating conditions. Safety risk- anytime vehicle is supposed to accelerate. Daily safety risks- We enter a roundabout and attempt to accelerate, and vehicle hesitates for 3 seconds causing us to not enter or risk hitting vehicle oncoming. Vehicle behind attempts ot accelerate as well usually resulting in. honking at us- daily. Left hand turn. Apply pressure to accelerator, and cannot make turn or get hit by oncoming vehicle. Parking lot. Accelerate over speedbump, vehicle lags/rev's, and then rapid acceleration causes vehicle to jolt almost hitting people/animals. Window will go up when switch is in position to lower and vice versa. Issue from day one. Our dog was in vehicle. Window down about 4 inches. At intersection. Went to accelerate which hesitated while holding switch to lower window, and window went up with our dogs nose still between car interior and exterior. Focus was on driving if we could make through intersection and could only imagine if we had a child with their hand out. The above is noted when vehicle has been in for service. Vehicle is currently at dealer and we will not accept vehicle until Volkswagen identifies issues. Known issues with this year and model AWD model.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Went to a VW dealer in Sept of 2024. Dealer recommended that I get new rear brakes as they were low. VW had a service bulletin extending the warranty, but the dealer refused to offer warranty work as they were not worn enough even though they said they needed to be replaced. As of March 2025. the rear brakes are now metal on metal with no warning given under 30k miles. This is a known manufacture defect. Volkswagen in March 2025 refused to offer warranty, as it expired a few weeks ago. No warning given and known faulty rear brakes. A major safety issue.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

We purchased our 2023 Taos in Jan of 2024. The vehicle had approximately 24,500 miles when a grinding noise began terminating from the rear wheels. At the time of appointment at Ontario VW vehicle had 25147 miles. we were told that the rear brakes were bad, at 0%, and the rotors were damaged as well. 1. Brakes on cars do not wear rear wheels first. The dealer admitted not that is not normal wear, but adamantly stated the car is in "normal operational mode". However no one will answer why the brakes failed prematurely or who is responsible (except the customer) 2. there is a warranty extension for this problem. This was not discussed at the dealership at any time. I found the extension and called to speak with a manager 3 days later. When asked Dominic Alessi the service manager stated "We don't market "warranty extensions". He self-admitted that his dealership withholds information to customers and engages in deceptive practices to a customer. He further went on and stated, "We are here to sell and fix cars". I had to ask if there was a customer service aspect. In addition he spoke down to the customer and attempted to employ tactics that are considered unethical, dishonest, and eluding to information that was inapplicable (single side failure of the brake system) 3. I contacted VW corporate. I have an email that clearly states that the vehicle will not be fixed, covered, addressed, or any other service. that I need not contact anyone further. in closing I have a VW Taos bought off the lot, brand new. the rear brakes failed without warning until they were grinding. Brakes on a vehicle that are not designed to wear the rear first. There are supposed to be wear indications (squeaking). Despite design the brakes failed 1147 miles at the dealership after a known problem had a warranty extension. No one will address the failed brakes, the poor interactions with a manager, and unwillingness to do the right thing by a corporation.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

3 times in the past year including today, the car has completely turned off while in drive at a red light or stop sign. It is not the auto start/stop, it simply completely shuts off the car and when I take my foot off the break the car says “shift gear into park and manually restart car” this has almost caused an accident every time and is a safety issue. I reported to dealer, they’ve heard of this before but can’t replicate or find issue. It is not safe for the cars engine to shut off while in drive and have to stop in the middle of road and shift gears and manually restart car. Major safety issue

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Hazard warning light came on for low coolant on 1/18/2025. Almost empty of coolant. Bought VW coolant and filled. Brought in to dealer I bought the car from, told it was the head gasket leaking (after $170 charge). Quoted me an estimate of almost $4000. Told me it was not under warranty- my car has a little over 56,000. Warranty ends at 50,000. Dealer told me this is a known issue.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported