2021 Volkswagen ID.4

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system glitched and turn off intermittently and the safety information and systems were inoperable. The contact received notification a software update for the infotainment system. The dealer was contacted and confirmed that parts to do the recall repair for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer also informed the contact that the software update would be performed over the air. No repair was performed. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.

Reported

Jul 2026

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that the infotainment system glitched and turn off intermittently causing the safety information and systems to become inoperable. The contact received notification of software update for the infotainment system. The dealer was contacted and confirmed that parts for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer informed the contact that the software update would be performed over-the-air. The vehicle was not repaired. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.

Reported

Jul 2026

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

While stopped at traffic light, and with foot depressing brake pedal, vehicle started to move forward on its own. Foot was fully depressed on brake and vehicle still rolled forward, almost causing accident. Extremely dangerous and seems to be a very common issue with this vehicle.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The previous recall to fix the screen issue did not work. Both screens, the infotainment and instrument cluster, continue to randomly go blank and reboot. This removes the backup camera and speedometer for a period of time while driving.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

My 2021 Volkswagen ID.4 Pro S has unexpectedly lost propulsion and come to a complete stop while being driven on at least three separate occasions. When this occurs, the vehicle jolts, stops moving, and cannot be placed into Drive or Reverse. I am only able to shift it into Neutral. After the first incident, I took the vehicle to a Volkswagen dealership the following morning. The dealership stated they could not reproduce the problem or identify any faults. The same failure occurred twice in one day this week. During one of those incidents, the vehicle lost propulsion and stopped in the middle of a busy street, creating a serious safety hazard because I was unable to move the vehicle out of traffic. Immediately before and during the failure, the vehicle displayed multiple warning messages, including: Error: Drive system. Please safely stop the vehicle. Electrical system not working correctly. Please service vehicle. Error: Electronic Stability Control (ESC). Front Assist is not available. Lane Assist is currently not available. Rear Traffic Alert is currently not available. Park Distance Control is not available. Error: Auto Hold. These warnings appeared at the same time the vehicle lost propulsion. The vehicle stalled without warning while driving and became undriveable. This is extremely concerning because it can occur suddenly in traffic, placing the driver, passengers, and surrounding motorists at risk of a crash. The vehicle is currently at the Volkswagen dealership for inspection, and I am awaiting their diagnosis. Because this dangerous condition has now occurred multiple times, I am concerned there is a serious defect affecting the vehicle's drive system or electrical system.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

While driving on main road at approx 45 mph, information display screens both simultaneously went black - this left me without any information such as speed, range, vehicle performance etc. upon restart system was telling me my seatbelt was unfastened (was not), adaptive systems unavailable etc. system corrected itself approximately two minutes later.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The airbag error light has been coming on in the dashboard in the last few weeks. Sometimes it stays on for the whole trip, sometimes it intermittently comes and goes. If an airbag is disabled due to this error, that's a safety hazard. I found several reports of almost the same issue on this car online. Here are few: [XXX] [XXX] Looks like a systemic failure with the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

While reversing out of a parking space, my 2021 Volkswagen ID.4 automatically braked and stopped abruptly. Immediately afterward, the vehicle accelerated forward unexpectedly. I pressed the brake pedal, but the vehicle did not respond and crashed into a retaining wall. A forensic analysis of the vehicle’s event data showed the accelerator was at 100% and the vehicle was traveling approximately 22 mph at impact. The airbags deployed, the vehicle was totaled, and both occupants sustained injuries. I believe the vehicle experienced a serious malfunction involving the braking and acceleration systems.

Reported

May 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash 2 injuries

The Led unit of the DRL has over heated and melted the plastic of the diffuser of the DRL light. I still have the original parts to have them inspected, There were no warning lights on the dashboard to tell there was something wrong

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Volkswagen ID4. The contact stated that while the wife was parking and into a parking space, the brake pedal was released and the vehicle suddenly accelerated forward and crashed into a concrete barrier. During the incident front and side curtain air bags did deployed. Driver sustained an injured sternum and bruses and lacerations to both hands. The front passenger suffered a bruised sternum. both rear passenger sustained mild neck injuries. No medical treatment was provided. No police reported was taken. During the incident the building railing was also damaged. The vehicle was towed to the local repair shop but not repaired. The cause of the failure was not determine. The manufacturer and local dealer were not notified of the failure. The failure mileage was 50,095.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash 4 injuries

I am filing this claim because a mandatory remote software update pushed by Volkswagen, combined with recent invasive repairs to the interconnected safety restraint network (PODS), caused a critical emergency safety feature (SOS) to fail, and the manufacturer is refusing to restore the vehicle to compliance. 04-01-2026: Received mandatory manufacturer software update v3.8.1. Updated failed and had to be reset. 04-16-2026: Vehicle was brought to the dealer to repair the Passenger Occupant Detection System (PODS). The technician unplugged electrical harnesses and recalibrated the safety network to install the new sensor mats. 04-29-2026: Received mandatory manufacturer software update v3.8.1. 04-30-2026: Immediately following these two events, the emergency SOS system threw a critical hard failure light and became non-functional. 05-01-2026: The dealership and VW Corporate both denied Goodwill coverage, claiming it is an out-of-warranty hardware failure, despite it being a globally documented software side-effect. The v3.8.11 update is known to overwrite the measured state of health of the emergency backup battery, artificially timing it out after 5 years regardless of its actual physical health. The PODS system that the dealer just serviced actively talks to the vehicle's Supplemental Restraint System. I am requesting that Volkswagen covers 100% of the cost to restore the vehicle's emergency SOS system to working order—whether that requires a physical replacement of the telematics module/battery or a manual software reset of the battery history timer.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

My 2021 ID.4 has experienced two separate incidents of sudden, unintended forward acceleration while parking. In both cases, I was maneuvering at very low speeds (less than 5 mph) and transitioning from a stopped position, or from reverse into drive, with the intention to move forward only a few inches. But instead of creeping forward as normal, the vehicle suddenly jerked forward approximately one foot. In the first of two incidents (approx. October 2025), it crashed into the car in front of me. In a second incident (3/14/2026), it crashed into an EV charging station. This is a safety concern and may be related to steering wheel capacitive touch controls, possible unintended activation of adaptive cruise control (ACC) or “resume” function, or erroneous or overly sensitive input from the steering wheel control module. No warning signs or messages appeared prior to the failure. Luckily, no one, including my young children, stood directly in front of the vehicle during either of the incidents; otherwise, they may have incurred serious bodily injury or worse. I was also luckily unharmed in both incidents. I am immediately taking the car to the dealership for a full inspection.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash

I am filing a complaint regarding a 2021 Volkswagen ID.4 involving loss of propulsion and unresolved defects following manufacturer-directed repairs. On February 19, 2026, the vehicle lost propulsion twice, including in an intersection. The vehicle powered on and shifted into gear but would not move, requiring it to be pushed out of traffic. This is a serious safety hazard. The vehicle was repaired at a Volkswagen dealer under corporate technical direction, including replacement of the rear drive motor, replacement of control modules (gateway), and multiple programming attempts, including non-standard programming. After repair, new faults appeared. The vehicle now shows inconsistent odometer behavior, including “-- mi” and conflicting mileage values. The system continues to calculate range but does not reliably display total mileage. The dealer confirmed in writing that this issue is related to the prior repair, meaning the vehicle was returned defective. Despite prior loss-of-propulsion events and current system faults, both the dealer and Volkswagen corporate representative have advised me to continue driving the vehicle and have refused to arrange transport, even though the defect resulted from their repair. I have serious concerns the vehicle may again lose propulsion and that control systems and mileage recording are unreliable. The vehicle has been out of service over 60 days with no confirmed resolution. I request NHTSA investigate these failures and Volkswagen’s handling of this safety issue.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving on the highway at an undisclosed speed, the doors opened unexpectedly. An unknown warning light was illuminated, indicating that the door was open. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact associated the failure with NHTSA Campaign Number: 23V312000 (Structure). The approximate failure mileage was 44,000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Driver’s door electronic door handle failed and the door could not be opened. Interior handle should have a physical release but it took 6-8 attempts to open the door. These handles had already been replaced under a recall, and yet I was charged nearly $900 for replacing the door handle because the car was then out of warranty. This is shameful.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle charge door power locking mechanism failed in the locking position. Vehicle could not be charged and driver was stranded and forced to destroy the outer panel in a failed attempt yo open the door. Sufficient charge remained yo reach dealer. $900 repair.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Infotainment freezes and backup camera not working. This immediately started to happen after recent ota update. I never had these issues before this software update. Uploading pictures which shows gear selector is being put in reverse multiple times but camera not displayed. Even infotainment doesn’t respond to any touch.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle has performed an OTA update to version 3.8.11 on Saturday April 4, 2026. Prior to that there were no failures or warnings reported. After the update has completed there is a warning “Emergency call function is limited. Please service vehicle”. The SOS button in the cabin is Red instead of Green. Other users in the N.A. as well users in Europe are reporting the exact issue in the forums: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a safety-related failure involving my 2021 Volkswagen ID.4. The vehicle has experienced two separate incidents where it suddenly lost power while driving and became inoperable without warning. The first occurrence happened while I was in the middle of an intersection. The vehicle lost power and could not continue moving, creating a dangerous situation with surrounding traffic. The second occurrence occurred shortly after beginning a trip, approximately one thousand feet down the road. Again, the vehicle lost power without warning and became inoperable. In both cases, after the failure occurred, the vehicle would power on and could be shifted into drive or reverse; however, the vehicle would not move or provide any propulsion in either gear. The vehicle had to be manually pushed out of the roadway. The vehicle has been brought to the dealership multiple times over the course of ownership for issues involving the electrical and high-voltage systems. Service records show repeated diagnostic procedures, recall and campaign work, and repairs involving the battery system and related control functions. Diagnostic fault codes associated with this issue have included P0BEE00 and P0BE600 (drive motor current sensor circuit faults), along with communication-related faults. Despite these multiple service visits and repairs, the condition has not been reliably resolved, indicating an ongoing and intermittent system failure. Most recently, the dealer diagnosed a failure related to the drive motor system. The rear drive motor was replaced; however, after replacement, the vehicle still would not properly communicate with the motor. The dealer has since identified the issue as being related to the control module responsible for communication with the drive motor (gateway), which also requires replacement. The vehicle has been out of service for extended periods, including a current repair period exceeding one month. Given that the vehicle has lost propulsion without w

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Car startup just fine and drive without issues but sometimes center console freezes or randomly restarts and when that happen even speedometer stays at zero even car moving about 30-40mph. It stays in frozen state for about 2-3min or unless I force restart it by holding power button for about 10-20seconds. I have seen backup camera sometimes failed to display images which supposed to resolved in last few updates but I only experienced it after updated to software version 3.5. Uploading images as slide because I can’t upload video file.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving approximately 60 MPH, the vehicle shut off while driving to the residence from the dealer. The vehicle was restarted and operated normally. Prior to the failure, several software updates were performed under recall. The contact was referred to an out-of-state dealer to perform the software updates. No further information was available. Recently, the contact exited the vehicle and discovered that the doors would not open and the front headlights were illuminated. The contact crawled through the hatch to open the trunk and disconnect the 12-Volt battery. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I was slowing down to park the car when it lurched forward in high speed and smashed into the wall. The front collision warning never went off, and the emergency braking never came on. My foot was on the accelerator and lifting off to park at low speed like I do all the time, so it wasn't like I was trying to slam on the brakes and pressed on the accelerator by mistake. The car was serviced at the dealership less than a week ago, but VW pushed out an OTA update 2 days ago. I don't know if the OTA update has anything to do with this scary behavior, but I have not experienced anything like this before.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

Crash

GPS is indicating incorrect location. GPS routing is not accurate. Car essentially doesn't know where it is. Sign assist feature is showing wrong speeds on roads. This appears to be a common problem with VW cars. In an emergency help needs to know where the car is located. This is an ongoing problem that doesn't have a solution.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle has been in to the dealer multiple times for electrical system failures. The car is not safe to drive and has stalled multiple times while driving. The system has errors that light up stating there is an electrical system failure. The car has stopped driving in the middle of a trip, I have been stuck with my family multiple times while on short trips and long trips. The vehicle has been repaired multiple times for the same issue and it just came back again after several months being repaired. Each time the repairs occur, I end up renting a car and the time it sits at the dealer or repair shop has varied from 45 days to several days. This car needs to go. The issue first occurred a little over a year ago and has happened 3-7 times since and at random times. The issue has been reproduced by the dealer and reported to VW HQ.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Instrument panel went completely dark. Lost all information. Needed to pull the car over to the curb. Eventually the display reset and came back.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Multiple issues with this vehicle. Have had door handle recall completed, however now doors will randomly not open from inside or outside, even after verifying child lock is off and doors are unlocked. Same issue with trunk, almost always a fight to get it to open/release. Separate issue with windows, which will just randomly roll themselves down while driving, additionally they will roll themselves down when trying to close windows (lift switch to close windows and they roll down vs up)

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

After rain or snow, vehicle will not release from park even when shifted to drive. After pressing accelerator a few times vehicle will make a loud bang from the rear (loud enough to sound as though something is coming apart) and then start to move. This happens in warm and cold weather

Reported

Jan 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The center display and the instrument panel on our ID4 reset unexpectedly while driving, even though recall with Campaing ID 24V344000 was performed on our vehicle. This caused both displays to turn off, first the instrument panel followed by the center display - we pulled over as we did not have any information of any kind of the status of the car. After a couple of minutes, it came back up again - restarted. We reported to our local VW dealer, who told us that there is no open recall.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Driver's side door cannot be opened from outside. Exterior handle pulls but produces only clicking sounds inside the door—latch does not release. Interior handle requires multiple pulls to open the door. Emergency release handle (pulling exterior handle fully upward) also fails to open the door. This vehicle has had both door handle recalls (23V-706 and 24V-329) performed by an authorized VW dealership. The problem has occurred intermittently since purchasing the vehicle over a year ago but is now persistent/permanent. This is a safety defect—the driver cannot exit normally in an emergency, and the vehicle cannot be accessed from outside through the driver's door by any means including the emergency release.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle is able to be shifted from park to drive or reverse without foot pressing brake pedal. On multiple occasions I have shifted from park to reverse and the vehicle has immediately started idling backwards.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The onboard system for connecting the car to the 4g data has failed. Many many people online are reporting this issue. It is a safety issue because there is a loss of the SOS system that alerts authorities that the car has crashed. It also controls the onscreen road sigh display, which could lead to excessive speed and increase the likelihood of a crash. I have been working with VW Connected Car since October 2025 and it still has not been fixed. Here is link to some of the many complaints about this safety issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My Id 4 Pro S has this problem more going back almost 3 years with 8k miles when first reported to the dealership and [XXX] [XXX], [XXX],[XXX]. The correspondences are there as proof. Dealership never fixed this issue or diagnoses this properly since it only happens in wet weather or rainy mist or rain. The issues is the front tires in the front wheel wells make a thumping sound when backing up and moving forward with the wheels turned in any direction and a crunching sound with the car shaking. I am concerned for my safety and VW will not fix the issue. They had it twice in servicing, did not wet the underside to create the wet symptoms so they dismissed the issue. It does not rain much here and I presumed all the over the air updates and 2 day mega update leaving my vehicle would resolve the issue only to find out now with the new rain the problem is still there. This is a manufacturer defect and was reported when my vehicle was under full warranty . Now they are giving me excuses and wont address the problem or diagnose this properly and want to charge me for there manufacturers defect . I only have 22,675 miles on the vehicle now and it is garaged all the time so this is not from wear and tear since it occurred at 8000 miles and was reported twice before. I have multiple case numbers on this and VW will not take responsibility to fix this defect, and malfunction . They had stone walled me and passed this off as no issue. I have videos of the issue on drop box I can sent to you if requested . See drop box videos. [XXX] [XXX] [XXX] [XXX] 2 Videos here from [XXX]. Please help ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Dome lights in vehicle turn on and off on their own. Trying to turn them off does not work. They keep turning off and on. This seems to be a known issue by other owners and the dealerships. At night it is very distracting and could be dangerous when a lone driver is paying more attention trying to turn them off or having visibility issue with the light turning on inside the car.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2021 Volkswagen ID.4. The contact stated that while her husband was driving approximately 25 MPH, the brake pedal was depressed and there was a loud revving noise coming from the engine compartment. The vehicle then independently accelerated at full speed. The contact stated that her husband depressed the brake pedal several times, but the vehicle did not slow down, and the steering wheel locked, preventing the driver from steering the vehicle to safety. The vehicle then crashed into the back of another vehicle that was either stopped or was moving extremely slow. The contact’s husband sustained back, and neck injuries but had not sought medical intention. The insurance company informed the contact the that the other driver had since sought medical attention. A Police report was filed but was not available. The other vehicle was driven from the scene; however, the contact’s vehicle was towed to a tow lot where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

Backup camera has failed and shows an error. This has created a safety risk when backing up.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle randomly gives warnings that road signs are unavailable. This is very distracting while driving. The vehicle software has no option to disable this.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

My 2021 Volkswagen ID.4 frequently disconnects from the network while driving. When this happens, multiple vehicle systems stop working as intended. The built-in GPS begins to drift or shows incorrect vehicle position, making navigation unreliable and unsafe. Other connected features (such as driver attention and traffic signs alerts) also fail or freeze. This issue occurs repeatedly, often without warning, and does not resolve itself even if the vehicle is restarted. I am concerned this is a software or hardware defect that could affect driver safety. I have contacted VW but they have not offered a solution.

Reported

Nov 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The main console display (e.g. Speedometer, Cruise Control, Dashboard) is displaying an error message: "Warnings and Information not available. Drive with Greater Care". I have tried to reset the system without success.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I have open recalls on my vehicle, and Volkswagen is refusing to fix them. This includes the door handles and the battery. The battery recall has been open for a while, and NO dealership is fixing it for me. Additionally, the local dealership refused service and tried charging me to fix the recall, which is supposed to be free. The "date this incident occured" below is today, because they are completely refusing service now.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Electrical system not working correctly. Powertrain maintenance needed. Vehicle randomly had a light come on the dash, and included the message about electrical systems. Vehicle lost power, when I tried to accelerate, it was accelerating extremely slow and finally was able to get to posted speed limit of 35 in 0.5 miles. Never had a light come on until now. Recently had the 10,000 mile safety check completed by the dealer.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The infotainment screen repeatedly resets/goes black, causing the backup camera to not be displayed. Also, less frequently, the instrument cluster reboots resulting in a lack of speedometer. This was supposedly fixed in an update during a prior recall but it is still happening.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I have been experiencing intermittent, now permanent, infotainment malfunctioning. At first, it would cut in and out, even while driving. The entire screen AND my speedometer would cut out. My car is a 2021 i.d.4 and JUST fell out of warranty, which means the repairs are not covered. The VW dealership told me the 12v battery has failed AND the 5F unit has also failed. The 12v is $713.25 to replace, and the infotainment 5F unit is $1,631.93 to replace. This is a safety hazard because not being able to see my speed or turn on/off my defroster in the morning (because the screen is black and cuts out) and should be covered under a recall, as this appears to be an issue across all i.d.4 2021 models.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My car is stopped and still due to heavy traffic . All of a sudden, while stopping, it starts moving and rolling away by itself. I try to stop it using the break pedal but it doesn’t stop.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash

I have turn signal lamps burned out on both sides of my 2021 VW ID4. When driving straight, the burnt out lights are part of daytime running lights. Half of the light is burnt out. But when you turn on your turn indicator, this light IS the turn indicator. So half my turn indicator on both sides, isn’t working. The only way to fix this where VW is concerned is to buy and install new headlight assemblies. The cost to replace both is $4300 as you must remove the bumper and other parts, install the new headlamps, put everything back together and then recalibrate everything. This is safety equipment on LED lights, something that was advertised and expected to last the lifetime of the vehicle, and it is failing only 2-4 years into ownership. There are many many people complaining about this exact failure on ID4 national websites and given this is a systematic failure of safety equipment, I feel VW should bear the entire cost of fixing it, not the consumer.

Reported

Aug 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

235/50/20 104T MFD: 0223 & 5022 (both on the front) Driven less than 15,000 miles so far. Started having this issue around 10k miles. Will have to swap soon before a major accident occurs due to tire failure and checking almost all the boxes that are below. I have no words to describe and neither does the firestone employee. I am attaching pictures. Chunks of tread are coming off from all around the tire. Inside, outside, 360 degree. In the picture you'll see how much tread there is and see how deep the chunks are. This is a major safety issue. I have 2 other tires same model but from 2024 MFD without issue. Please contact ASAP about this at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Aug 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle infotainment system displays "Rearview Camera Error" when putting vehicle in Reverse. As a result, the vehicle will not display anything when backing up, therefore causing a safety risk for the driver, and/or anyone behind the vehicle. Dealer has confirmed either a software glitch or a camera malfunction repair of at least $2500.00. Online consensus with other VW ID4 owners seems to be a software glitch, as the camera will work if the fuse from the main electrical panel is removed, then reinstalled. This fix only lasts for a couple of days before the camera error returns. There were no warnings or symptoms of the "camera error". In fact, all was working well before our last service visit when the vehicle's software was updated.

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I was pulling into street parking spot behind a parked car at a slow speed and braking to stop. I put my foot on the brake to bring the car to a complete stop but instead of slowing down the car accelerated straight into the vehicle in front of me. The rear end of the car in front of me was substantially damaged.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

Crash

The rear view camera does not display an image and states it's in error.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The car will periodically lock with the key inside the car. This is potentially deadly for women to keep their keys in their purses. When they exit the vehicle, the door may lock, trapping a small child in a hot car. I had this happen to me today, but luckily, no child was in the back seat. Browsing the VW forums, this is not an isolated incident. I contacted VW, and they did not seem to care.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

After charging with my home charger, the electrical system has been one unusable or shown electrical error codes. In March 2025, the engine battery cells had a significant failure that required towing to the service center as it was completely unable to drive. This repair took 5 weeks to complete. The car had regular service and inspection 7/19/25 and issues with the navigation system and the charging port door were indicated. On 7/22/25 a warning light for electrical issues please service now came on. It was drivable to the service center but it is still not diagnosed due to another ID4 being serviced at the same time and they’re unable to work on 2. Of course with all of these downtimes we are still paying for a loan on a car we are not able to drive due to it being unsafe.

Reported

Jul 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Risk: A vehicle door that opens unexpectedly while driving increases the risk of injury.

Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

Risk: A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

Risk: A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

Risk: An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

Risk: An unreliable battery connection may cause a stall, increasing the risk of a crash.

Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Risk: Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

Risk: Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.