2024 Volkswagen Atlas

As I was stopping at a stop light the back, passenger seat lock came unlocked causing my son to fall forward into the passenger seat back and be stuck until unlocking and returning the seat to the upright position

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

It's been about one month since engine light has lit up on the dashboard and stays on now. The first incident occurred about a week ago, as I was driving, I was slowing down to go into a roundabout, the vehicle begin to jerk and pull back, a red triangle exclamation mark light started going off warning me to safely park my vehicle as it had overheated. I assumed it was low on coolant so I topped it off to see if that would fix the issue. Then two days later after the first incident it occurred again. I came to a stop at a set of stoplights and when it was time to go, as I was accelerating I felt it starting to jerk again and again, I started getting a bunch of red warning lights to safely park my vehicle as it had overheated again and a message popped up on the dashboard about the speed. I can't quite remember the wording. I can't say for certain that I've figured out what is happening but I think that it may have something to do with the Auto Start/Stop function. Seems like when it comes to a stop, it turns off and when i'm going to start driving again it's triggering something. I've been disabling it now when I drive my vehicle and these incidents haven't occurred anymore.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Since purchasing my vehicle, the collision sensor lights on my Atlas go off quite often even if there aren’t vehicles near or by my blindspot while driving.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The hood cable has snapped and now we cannot open to access dead battery

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Windshield wipers go off randomly even with rain detection turned off.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

While driving, the engine light comes on along with a flashing red error message that says error: drive system and then the engine starts overheating and I have to park the car and turn it off. Once I restart the car, the check engine light remains on.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The front passenger Occupant Detection System (PODS) sensor wiring has failed in my 2024 Volkswagen Atlas. This failure has disabled the passenger airbag, significantly increasing the risk of injury in the event of a crash. VW has advised not to allow any passengers to ride in the front passenger seat until vehicles with this error are repaired. Despite this being the same defect addressed in an existing recall, my VIN was excluded from that campaign. I have already paid $205 for diagnosis. The dealer repair estimate is $704.36, for a total out-of-pocket cost to me of $909.36. This unresolved safety issue leaves my family exposed to unnecessary risk despite the manufacturer’s awareness of the defect. I would like assistance in obtaining a full repair at no cost to me, either through an extension of the existing recall or a goodwill repair.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The hood release cable snapped while trying to open the hood.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

When first purchased the vehicle I would fuel up car with gas and was given 520 miles. Now it only allows me to have 425 Miles of gas. I can drive slow at 30 mph and it will literally take 10 miles while only driving 1 mile distance. I can’t accelerate without it draining the gas. Also Ac is malfunctioning. Blows hot air on passenger side. Every now and then driving assist , the parking assist and the radio screen will shut off by itself. I can’t take it to the dealership because they want to charge me almost $300 for a diagnostic!!!

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Volkswagen Atlas. The contact stated that while driving the vehicle hesitated and failed to respond, while driving at 20 mph, contact depressed the accelerator pedal all the way to make it respond. There was no warning lights illuminated. The contact stated that the failure was a recurring failure. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure damage was approximately 58,000.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The vehicles Transfer Case Bevel Box Seal) has been leaking fluid. This has been inspected and confirmed by the VW Dealer. There were no warning lights for this issue. The problem was found during oil change and routine maintenance. This issue has occurred twice on this fairly new 2024 vehicle with less than 20, 000 miles. This appears to be an ongoing issue with these vehicles and a recall should be initiated by the manufacturer.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

My 2024 Volkswagen Atlas began displaying multiple warning messages involving the engine, drive system, and powertrain. Warning messages included “Engine: error start/stop,” “Drive system, please service vehicle,” and other engine/powertrain alerts. The vehicle has had intermittent check engine lights, shaking, rough operation, abnormal noises, and repeated warning messages that disappear and then return. This is a serious safety issue. The vehicle has lost power, stopped working, failed while in use, and broken down. On one occasion, when I attempted to drive forward, the vehicle moved backward instead. The vehicle displays repeated drive system and engine warnings and becomes unreliable during operation. I have children and regularly transport them in this vehicle, and I do not believe this vehicle is safe to drive. The vehicle is still under factory warranty, but I have been unable to obtain timely warranty service. The Volkswagen dealership in Jackson, Mississippi advised they have severe staffing limitations and limited diagnostic availability, and I was told I need to take the vehicle to another state for service. I was also told by Volkswagen customer service that towing assistance may be available under warranty, but when connected with towing assistance I was advised coverage was only for a very limited distance 6 miles! I was quoted approximately $1,900 to tow the vehicle to the available Volkswagen service location in Louisiana. Because the vehicle is not safe or reliable to drive, I have also been forced to pay out of pocket for a rental vehicle while attempting to obtain warranty repairs. VW refused to help me with a loaner or rental. I am filing this complaint because these issues appear to involve the engine, electrical system, and powertrain and create a serious risk of loss of power, unexpected movement, breakdown, or failure while driving.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Safety recall issued in November 2025 for the engine cover. The dealership removed the faulty engine cover for safety reasons. VW customer care informed me that the part is not in production. Under federal recall law, manufacturers must provide a remedy within a "reasonable time". Seven months with no production date for the repair is my complaint. The engine cover is designed to reduce engine noise.

Reported

May 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Component/System Failure: The braking system, specifically the brake rotors (and possibly pads), appears to be malfunctioning. The vehicle experiences severe vibration during braking. The vehicle is available for inspection upon request. Safety Risk: While braking at highway speeds (approximately 50–70 mph), the steering wheel shakes violently and the vehicle vibrates rapidly. This reduces control and creates a serious safety risk, especially when driving downhill or in traffic. It increases stopping distance and makes the vehicle feel unstable. Reproducibility / Dealer Confirmation: The issue has been reproduced multiple times under normal driving conditions. The dealership inspected the vehicle and acknowledged brake/rotor-related vibration but classified it as normal wear and tear and declined warranty repair. Inspections by Others: The vehicle has been inspected by an authorized Volkswagen dealership. No police or insurance inspections were involved. Warning Lamps or Prior Symptoms: No warning lights or dashboard messages were displayed prior to or during the issue. The only symptom is severe shaking and vibration during braking, which began around 33,000 miles for 2024 ATLAS. Additional Details / Suspected Cause: Given the low mileage, this appears to be premature failure of brake components rather than normal wear. Similar complaints have been reported by other owners, suggesting a potential defect or design issue.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Repeated concerns involving the reliable response to pressing the gas pedal. Directly after purchase notified dealership the vehicle felt unsafe to drive. That pressing the gas pedal did not guarantee the vehicle would predictably move forward. Response ranges from high rpm with no forward propulsion, delayed response with eventual slow or regular movement, high rpm with no forward movement when taking tight turn, feeling of incorrect gear. Most important when passing and accelerating or moving into traffic from stop you do not know how the vehicle will respond. Two Volkswagen dealers have inspected and state there is nothing wrong. Vehicle has recently had vacuum seals replaced which gave a temporary improvement of response feel but has degraded and left vehicle with a rough idle at stopping. Dealership has replaced based on check engine light: Faulty Breather Valve EVAP Solenoid Vavle Upper Timing Cover Safety is put at risk when car presents an unpredictable response in entering traffic or initiating a maneuver requiring acceleration. Check engine light has appeared only on the most recent repair.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Car shakes aggressively when going downhill and has been occurring since buying the vehicle. Vehicle was bought brand new has had three vehicle services to fix problem and none of the vehicles services from vermicelli dealership have fixed the vehicle problem. This causes difficulty steering and breaking.

Reported

Apr 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

am filing a complaint regarding my 2024 Volkswagen due to ongoing safety concerns and the dealership’s refusal to properly address them under warranty. Since early ownership, I have experienced abnormal brake behavior (including a “spongy” or inconsistent pedal feel) and suspension-related issues. At under 16,000 miles, the vehicle has already shown irregular tire wear (feathering), which indicates a potential alignment or suspension defect. These issues raise serious safety concerns, particularly regarding braking reliability and vehicle stability. Despite multiple visits, the dealership has repeatedly stated that “no issues were found,” while simultaneously recommending services such as wheel alignment at my expense. This is contradictory, as the premature tire wear and drivability concerns suggest an underlying defect that should be covered under warranty. Additionally, there is a known recall involving similar models for brake system components (master cylinder), yet my VIN was excluded despite exhibiting similar symptoms. The dealership has not made a good-faith effort to investigate whether my vehicle is affected by a related defect. I believe the dealership is avoiding warranty responsibility by minimizing or dismissing legitimate safety concerns. I am requesting that this matter be formally investigated, including potential defects in the braking and suspension systems, and whether this vehicle should be covered under recall or warranty provisions. This situation presents a potential safety risk not only to myself and my family but also to others on the road.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Brakes are constantly grinding and squeaking Seat belt sensor has an issue - Seat belt noise will continuously go off if no one is sitting in the seat If you give the SUV more gas going uphill then it gets stuck in that gear, which means there is a transmission issue. Car also randomly jolts The safety of my family is put at risk each day I drive the SUV. The dealer has not confirmed the issue and told me the brake squeaking is because of the materials used to produce the SUV. There has been no resolution after the vehicle has been inspected 3x by the Dealer. No warning messages before the issue appeared

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The same airbag error mentioned in recalls for other VINs of this vehicle is happening to this one. I think this VIN also needs to be included.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

When you move from reverse to drive in short spurts to park the car, the vehicle's emergency brake system turns on when nothing is in the way and causes car to lock up - beep loudly and vibrate. This is very disruptive when you try to park and scary as the car is over-reacting.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally report repeated and serious defects with my 2024 Volkswagen Atlas, VIN [XXX] , which I leased in California. These defects occurred well within the vehicle’s first year and while under factory warranty. Brake System Defect At 8,405 miles, the vehicle received its 10,000-mile maintenance. At 9,340 miles, brake pads measured 10 mm front / 8 mm rear, reflecting nearly new condition. By 13,175 miles, the pads had separated from their backing plates, causing scoring of the front rotors. Told they crumbled by the dealership. Dealer performed a “one-time goodwill repair” on the 1-year in-service date, replacing pads and rotors, but refused to document the failure as a warranty-covered defect. This premature failure at 13k miles is not normal wear and reflects a serious manufacturing/material defect that created a safety hazard. Engine and Oil Issues At 13,175 miles, the oil light came on and the vehicle was found to be low on oil despite proper service at 8,405 miles. At 8,405 miles the oil light also came on showing low to no oil. Intermittent Warning and Electrical Issues Throughout this period, the vehicle has experienced recurring warning messages and system malfunctions, including: “Error: Dynamic Road Sign Display” “Lane Assist Not Available” “Front Assist Has Limited Availability” TPMS issues, where displayed tire pressure did not match actual pressure, and the light remained on for days despite correct tire pressures being confirmed. Additional Warranty Repairs At 9,943 miles, the radio required a software repair under warranty. Paint defect required repair under warranty. Summary: In less than 14,000 miles, this vehicle has experienced: Critical brake system failure (pads separating, rotor damage). Engine oil loss triggering warning light. Multiple electrical and safety system errors affecting driver-assist features. Radio malfunction requiring repair. Paint defect requiring repair. I have more pics & orders INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The brakes on the vehicle are spongy and have to be depressed much more than normal for it to be applied. There is a brake system recall by VW but my vehicle is not part of the recall list. However I am experiencing the same symptoms as what's listed in the recall reasons.

Reported

Mar 2026

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

the backup camera has had a flicker/black screen issue since the car was purchased. after recall 24V480000 was applied to the vehicle, the flickering, black screen and no image issues persisted with the backup camera. dealership says software is up to date and this site shows the recall was applied to the vehicle.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle was first sohwn to have low coolant and improper temps in the engine compartment, found to have multiple issues by independent car care facility regarding the coolant system and engine temperature. This also caused issues with rpms at idle and while parked. Car was taken to dealership for repair. Replacements under warranty made including thermostat, coolant pump, vacuum pump, toothed belt cover, and pressure pipe, etc. 1,000 miles later, issues continued, with the dealership having to perform a second fix including fixing the intake runner control valve. The car still behaved irregularly though assured that dealership performed full inspection. Now, third set of problems have arisen with the vehicle, with significantly low coolant after only 5 months post-repair and multiple spraying stains from oxidized coolant inside engine compartment. Vehicle still fluctuates in rpms at irregular times and has issues changing gears. Family members and children occupy this vehicle at regular times during the week, and having coolant issues, rpm spiking, idle lurching, and malfunctioning engine systems can lead to catastrophic failure of the entire vehicle while in transit, putting family life at serious risk of harm, injury, or death.

Reported

Feb 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I am submitting this complaint to report ongoing safety-related defects with my Volkswagen vehicle that remain unresolved despite multiple attempts through the manufacturer and an authorized dealership. The vehicle has experienced recurring and unpredictable issues including warning lights activating without explanation, sensor malfunctions, abnormal and recurring brake noises, and the infotainment/vehicle information system intermittently failing to power on or experiencing complete blackouts during operation. These issues occur during normal driving and present potential safety concerns by distracting the driver, limiting access to vehicle information, and raising concerns regarding braking reliability and electrical system stability. I previously filed a formal complaint directly with Volkswagen regarding these defects and have received no meaningful response, resolution, or follow-up. I also brought the vehicle to an authorized Volkswagen dealership for inspection. Despite review, no permanent repair was completed and the same defects continue to occur. I was not provided a clear explanation, corrective action, or assurance that the vehicle is safe for continued operation. I have documentation showing that these issues are not isolated to my vehicle. Identical brake noises and infotainment system blackouts have been widely reported by other Volkswagen owners across social media platforms and Reddit community groups, suggesting a broader or systemic defect. In addition, I personally possess videos and photographs documenting the brake noises, infotainment blackouts, warning lights, and electrical irregularities affecting my vehicle. This evidence is available upon request, and I am prepared to provide follow-up information as needed. Given the repeated failures, lack of manufacturer response, and corroborating reports from other owners, I am requesting that this complaint be formally recorded and evaluated by the NHTSA.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The owners manual for the 2024 VW Atlas SEL fuse diagrams and descriptions do not match the fuse box (interior) found in the vehicle. As an example the owners manual states the telephone system is controlled via fuse 16, but in my vehicle fuse 16 is an airbag fuse (as detailed in third-party fuse diagrams (e.g. [XXX] )). While third-party sources do display the correct and accurate fuse diagrams these may not be available to a driver in an emergency when they need to investigate an issue and replace a fuse on the roadside. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Not even a year old and brakes squeaking/ gurgling sounds coming from the front wheels. As time goes on seems to get worse to the point where I am braking and slips a little. I've taken by car to the dealership twice and made several calls they keep sayings it is a known issued and a flaw for VW not a safety issue. The gurling sound is not normal and not safe especially for a new vehicle. I have an open case with VW, but they won't budge since they go off of what techs are documenting. They said I would have to pay out of pocket to replace the rotors and breaks even though vehicle is only a year old. If I would have known of this issue, I would have not bought this vehicle. On another note, having issues with moisture building up and developing mold which is coming through the vents. This is something VW does not take care of would have to pay for odor treatment on faulty design. I have never ran into this issued with any other make.

Reported

Jan 2026

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

On December 15th, 2025, in Bradenton Fl, I was changing a tire in front of my house's parking area. I removed the tire and properly installed the car's original jack in the correct location on the vehicle. After about a minute, the jack collapsed, and the entire vehicle, along with the rotor, crushed my right foot. I couldn't get it out and had to scream for help because of the terrible pain. After several minutes, some neighbors tried to help me, but it wasn't until about 10 minutes later that a man and his son came to my aid and used their jack to lift my vehicle. An ambulance picked me up, and at the hospital, I was treated for several lacerations and a deep wound on my heel that required eight stitches. After I got home, I looked at the jack, and it was marked with a maximum weight capacity of 2866 pounds. I compared this to the vehicle's manual, and it didn't match the weight of the front axle, which is heavier. This means the jack was not suitable for supporting the front of my car, and this is why it caused me serious injuries to my foot, as well as fear, anxiety, and significant medical bills. I need help with my case, please!

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

1 injuries

The temperature was about 1 degree this morning at my home. My vehicle was parked outside. The driver's side door will not latch closed. The visible part of the latch mechanism is not frozen. I have not not gotten the vehicle to a dealer yet because I do not know how to get it there with a door that won't latch closed. I am hoping that when it warms up the door will start working properly again but this is not acceptable or safe.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The brakes on this vehicle are substandard; they produce a loud noise when cold. I took it to the dealership to assess whether the brakes were defective, but they were found to be in proper condition. However, the representative at the Volkswagen dealership mentioned that all customers with a newer Atlas experience the same issue. It appears there is a common problem with the brakes, and they have indicated that it will not be repaired or replaced. The noise suggests the brakes are retreating, which is highly distracting while driving or braking. I am therefore concerned about the possibility of an accident or brake failure.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

GPS/Navigation/SOS/Roadside Assistance - SOS System logs as "deactivated" and vehicle thinks it is 2 states away from my current location. In case of an accident, emergency, or other safety issue, the SOS system would, unbeknownst to an operator, not be able to locate the vehicle and/or notify emergency services. When you get into the vehicle, it does not let you know that the SOS function is deactivated (only once you "test" the system to do you become aware that the feature is not functioning). When the vehicle erroneously believes that it is "off road" it shuts the ADAS features off until it thinks you are back "on" the road. The vehicle has been seen by the dealership twice and multiple calls have been placed to VW. No known fixes.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I have a 2024 VW Atlas and this is the second time I'm taking the car to the dealer to have the fuel door opened. There is a problem with the fuel door actuator and it was replaced one time about 14-16 months ago. Often the fuel door will not open and there is no pull string to open it. The fuel door locks and unlocks with the vehicle. It often sticks and it could cause a problem with someone running out of gas in their vehicle. Also - being stranded in a less than a desirable area can impact one's safety. I was fortunate - but today Im heading to the dealership to have them replace the actuator again. Now, I question taking this car on a long road trip and having to fuel in the middle of the evening when dealerships are not open. I believe all vehicles should have a pull tab to open the fuel door in case of these kinds of situations. I had a similar problem with a 2017 Porsche Macan S - not sure if it is the same part number.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

1st Issue: Braking noises while applying brakes. While applying brake pressure to brake pedal there are squealing, grinding, gargling (liquid) sounds coming from the front of the vehicle. There are no lights or warnings displayed. This has been happening since bought new back in may of 2024. This issue has been brought up to the service department at the Volkswagen dealership where purchased multiple times when going in for oil changes and (other issues) the vehicle had or has. Every time it is brought up the service advisor states there is nothing wrong with the vehicle and is “normal” operation for the vehicle being in the southern states. This is a safety hazard to not only myself and family but other family’s traveling U.S. roads. We fear that the brakes may fail at anytime while traveling and we do a lot of traveling with our son. 2nd Issue: Engine noises and erratic idle upon start up. Vehicle was brought in for low oil level light, supervisor was informed about the problem. Vehicle was checked, oil added and was told nothing wrong. When cold starting (not every time) the vehicle makes a surging sound and has erratic idle for about 3-5 seconds then clears up. Vehicle was also recently brought in for low coolant light, vehicle was topped off, no leaks visible but was not checked for internal leaks. 3rd Issue: Electrical problems with the infotainment system and windows. Infotainment system randomly goes black at any time while vehicle is being used. Windows will randomly go up or down when trying to work the switches. Ex: once window is rolled down and try to raise, when the switch is released the window will randomly go back down or the opposite window will roll down or up depending on what position it is in.

Reported

Dec 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

since purchase the car when holding steering straight veers to the left into oncoming traffic. vehicle has been to service 9x work on the subframe was completed at the first go..significant work that VW Corporate could not explain on a new car coming off the line. attempts since from most recent road force 4 wheel balance. car still pulls to the left. VW corporate was notified we would like a replacement but they still want to send the car back to service again. transparency has not been at the front of this case, they cant answer questions when directed asked esp regarding subframe work.

Reported

Dec 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

I have a certified 2024 VW Atlas with 22K miles. I noticed a strong rattling when braking at higher speeds. And the breaks are constantly squeaking. The VW dealer said the brakes looked good. I took it to Brake Master and they did a full inspection and found the brakes were in a descent shape but the rotors were severely damaged and had some stress fractures. Notes from BM: Check front brakes approx. 10 millimeters 10mm pads Left 1.194 Right 1.192 Rotors glazed and hot spotted. Looks like hardware was scraping for a whole at one point. Rear Brake pads have approx 10mm remaining. Rear rotors have extreme heat glazing rings around them. Appearance seems that new brake pads were installed without addressing any rotor issues.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The rear camera of our vehicle has been intermittently failing for the past year. The VW dealer has not been able to repair as it is an intermittent issue. Today the entire screen wouldn't turn on to even be able to control the HVAC system, and it was a cold day. Luckily the rear has separate controls so my kids weren't freezing in the car. I was going to take it to the dealer today, but the screen started working again and the service advisor said not to bring it in if it's not broken. We have brought this car in several times for the reverse camera not functioning with no repairs done. All we are told is the mechanic resets modules and it should be good. There was a recall for this issue which was performed. The problems occured more frequently since the recall was performed, but I'm always told that they can't fix what's not broken, which I understand. This is a large vehicle not having a reverse camera working properly at all times is a big safety concern that is being dismissed because they can't figure it out. I'm in a hard place. I can't leave them the car forever as it's the car we drive our kids in. They won't give us a loaner as they are not required to. Are we just stuck with a car that has an intermittent safety concern with no remedy? I have video of it not working, but it won't let me upload it.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

volkswagen atlas 2024 brake noise with maneuver braking function currently not available light coming on after first couple stops. I have recording and everything and showed to vw dealership they said this is normal. I used to work on brakes this is not normal. It is so bad every looks at it and this is a new car. It happens ever morning. Cold wet or not just doesn't brake well from start of the day. They claim stuff builds on the disc and has to burn off but thats for new brakes and rotors only. During the noise the light comes one braking function is not available. What I see in the car is almost like a a slippage where the car kind of feels like it is on ice but your foot is all the way down. This has done that from day one. They said they cant fix it. I fear someone is going to get hurt soon,because it affects the stopping power.

Reported

Nov 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

I have a horrible noise when breaking it sound like scratching and water behind the dashboard it’s horrible noise. We are afraid to use it because we think that we can run into an accident because of the sound on the breaks. The vehicle is working normal it’s just the sound that Is horrible. Nobody wants to take responsibility we took it to the dealership many times and they are blaming to the manufacture breaks company and that is an issue that they are aware of the existence because every month they run certification to theirs cars and they experience the same issue with their breaks form Volkswagen atlas 2024 and they are blaming it to the manufacture for the breaks they install to many of this suv. My advisor recommend me to change the break pads be he wouldn’t take full responsibility that the noise can go away. He told me it’s normal sound and the sound is going to keep coming back because the problem comes from the breaks. Nobody have make this into a recall and no agents want to file this as a recall. We pay 1,200 dollars every month in this lease and the sound keep happening we need some solutions as soon as possible this need to be file a a recall so they can stop installing this breaks to future cars and the problem can get bigger than what’s already is.

Reported

Nov 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Strong steering-wheel shake and brake-pedal pulsation when braking from highway speeds. The condition appeared when driving at highway speeds while taking my family on a trip in the mountains and began shaking violently when braking, so much so we nearly had to pull off the road. The vehicle has never been tracked, towed heavy loads, or abused in any way. Issue was inspected and the service provider told me this is normal wear and tear from driving in the mountains. We have only had the car for over a year and has 12,344 miles currently. Service provider will not fix, stating it is not covered under warranty.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

In low temperature conditions. Typically under 50 degrees Fahrenheit, the brakes will produce a high pitch grind/squeal noise. It’s a very concerning voice. Dealership says it’s normal, but there is no way it can be.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The brakes are grinding, pads were checked at local shop and were noted to be 11mm and should not be grinding

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The brakes are extremely squeaky and it terrible grinding sound whenever I braked. It sounds like water going back and forth under the car. I have taken it to the dealership multiple times. I requested a test drive of the vehicle. Their response is yes, vehicle was driven. its the same noises my coworkers have with their own atlas.

Reported

Nov 2025

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

I’ve owned the Atlas for a little over a year now and throughout the year the vehicles infotainment system and electrical system has had several recurring issues. I’ll get notifications while I’m driving of the front and rear sensors being inactive, the entire infotainment system will periodically reboot while driving, the automatic braking system unexpectedly engaged on a couple occasions - even when there was not a collision hazard, the systems Bluetooth connectivity will go on and off while driving which affects my ability to use gps and creates a distraction while trying to correct, the infotainment system will crash while I’m in reverse which takes away the use of the back up camera, and just the other day the voice control activated while I was driving (without being prompted) and I couldn’t deactivate it without manually rebooting it while I was driving. I did a few google searches to find a resolution but it appears many others are having similar issues. These recurring issues have distracted my attention while driving and have created some dangerous situations that could have easily caused a crash or incident.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

October 27th- As my husband was parking at work, the vehicle suddenly refused to shift into any gear—Park, Reverse, or Drive—and defaulted to Neutral. The dashboard displayed a warning message: “Risk of Rolling! P not possible. Please apply parking brake.” Despite multiple attempts, the Atlas could not be shifted or safely parked. After several failed tow attempts, VW Roadside Assistance successfully towed it to Ourisman Volkswagen of Laurel. As parents of young children (ages [XXX] , [XXX] , [XXX] , and [XXX] ), this experience was nothing short of terrifying. We drive this vehicle for school drop-offs and daily errands—had this malfunction occurred in traffic or at highway speeds, the outcome could have been catastrophic. We are grateful that no one was harmed, but this incident has left us traumatized and unwilling to transport our children in this vehicle again. This is not merely a mechanical inconvenience—it is a critical safety and reliability failure. A nearly new vehicle should never exhibit such dangerous behavior. For this reason, we are respectfully requesting that Volkswagen initiate a buyback of this 2024 Atlas and allow us to part ways with a vehicle we no longer feel safe operating. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

While driving down a one way, my infotainment system completely shut down. The infotainment system controls lane assistance, blind spot sensor, A/C, radio etc. So when this occurred, all of the sensors in the vehicle also stopped working. As I attempted to change lanes, another vehicle was approaching on by driver side but was located in my blind spot. Because I didn't see anyone and the alert on my side mirror didnt go off, I assumed the lane was clear and attempted to merge. As I began to merge I noticed another vehicle in the lane at the last minute and clipped it (front driver side fender with passenger side of vehicle) before returning to my lane and eventually pulling over to assess damage. Prior to the accident an attempt to have the infotainment system recall addressed by VW was made but they scheduled the appointment almost a month out (November 5th, 2025). Due to this, I had to continue driving an unsafe vehicle with no safety alert features placing myself and my family at a higher risk of danger.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Crash

The braking system and driver assist feature (“Maneuver Braking Function”) on my 2024 Volkswagen Atlas have repeatedly malfunctioned. The vehicle displays the warning message “Maneuver Braking Function Currently Not Available,” accompanied by loud grinding and mechanical noises when braking. The issue began shortly after purchase and has persisted despite three separate service visits to Volkswagen of Wesley Chapel. During these visits, the dealership noted they are aware of an issue with the Atlas Brakes but they had not seen it occur with the error message coming up. Later, the service team claimed they replicated the issue and said it was caused by the car being left in “transport mode” at delivery. I was told that removing transport mode fixed the problem, but the same symptoms and warnings reappeared on my drive home. At my third visit, I was told the car was never in transport mode and that this was a known issue with the VW Atlas that could not be repaired but that they were concerned with the error message. They said they removed the error message- but did not actually fix anything that could prompt the error message. Upon leaving the car is contuing to make the same sounds, grinding and produce the error message upon braking. The problem has been reproduced and acknowledged by the dealership but not corrected. The braking behavior remains inconsistent, and the grinding sensation suggests a mechanical fault. Because this affects the braking system and a safety assist feature, it poses a risk of reduced braking performance or delayed response time in traffic, putting occupants and others at risk. The vehicle remains available for inspection upon request

Reported

Oct 2025

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

software-related problem affecting the infotainment system and connected electronic sensors, including the loss of backup camera, loss of dash screen control information (black out). Loss of defrost control since it is part of hvac system controlled by video screen. Loss of sensors front and rear. Dealer has seen the car. We have called a week later. No expectation of a fix or timetable.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

All of the lights keep coming on for all of our systems. Collision avoidance, cruise control, automatic braking, blind spot. Radio screen goes black and cannot work anything on car including heat. Car will just randomly go into limp mode. Very unsafe for this to happen while driving on highway.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Volkswagen has a bad software patch that has impacted VW Atlas' nationwide. Infotainment systems including the front and rear safety cameras as well as car controls are not accessible because the infotainment system is completely off. This is impacting the entire nation and dealerships are unable to provide updates. This is a huge safety concern. People will get hurt because of this outage.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. In addition, engine failure may cause an oil leak which can increase the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

Risk: A deactivated passenger air bag increases the risk of injury during a crash.

Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera with a delayed or deactivated image reduces the driver's view of what is behind the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.

Risk: An obstructed brake fluid port can cause a loss of brake function, increasing the risk of a crash.

Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.

Risk: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.

Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Risk: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.