Verdict
2025 Volkswagen Atlas Cross Sport: Complaints, Recalls & Known Issues
What the public record actually says about the 2025 Volkswagen Atlas Cross Sport — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for SUV.
Owners filed 16 NHTSA complaints — fewer complaints than 58% of 2025 SUVs. Power Train leads the reports (31%). 4 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2025 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
16
Reports to NHTSA, 2025
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
23
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 58% of 2025 SUVs
The bar is this car's percentile among 2025 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Power Train issues lead owner complaints (31% of 16 reports), followed by electrical system (25%).
Share of all 16 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11743734, ODI 11724844, ODI 11724385, ODI 11714711, ODI 11710972.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Power TrainDec 2025 · 25V081000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Risk: A sudden loss of drive power can increase the risk of a crash.
Remedy: Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
Engine · 25V100000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Risk: A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Back Over Prevention · 25V334000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Service Brakes · 25V434000Details +Close −
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2025 Volkswagen Atlas Cross Sport SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2025 Volkswagen Atlas Cross Sport SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Atlas Cross Sport | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 20 | 26 | 23 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2025 Volkswagen Atlas Cross Sport: frequently asked
What does the complaint record show for the 2025 Volkswagen Atlas Cross Sport?
Owners filed 16 NHTSA complaints about the 2025 Volkswagen Atlas Cross Sport — fewer complaints than 58% of comparable 2025 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2025 Volkswagen Atlas Cross Sport?
The most-reported problem areas are Power Train (31% of complaints) and electrical system (25%).
How many recalls does the 2025 Volkswagen Atlas Cross Sport have?
4 recalls have been issued that affect the 2025 Volkswagen Atlas Cross Sport, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2025 Volkswagen Atlas Cross Sport get?
The EPA rates the 2025 Volkswagen Atlas Cross Sport at 23 mpg combined.