2017 Toyota Prius c

The contact was driving a company-owned 2017 Toyota Prius C. The contact stated that while driving at 65 MPH, another driver merging onto the highway attempted to cross multiple lanes of traffic, misjudged, and collided with the front passenger-side fender of the contact’s vehicle. As a result, the contact’s vehicle struck the left shoulder barrier, became airborne, and overturned three times before coming to rest in the middle of the roadway. Despite the severity of the crash, the air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the employer’s insurance provider. A police report was filed, and injuries were reported. The contact was transported by EMTs to a local hospital and treated for multiple nondescript injuries, including a damaged right rotator cuff and body pain. The contact also underwent chest and torso X-rays due to concerns of possible internal bleeding. The manufacturer was not notified of the failure. The failure mileage was unknown.

Reported

Aug 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

TL* THE CONTACT OWNED A 2017 TOYOTA PRIUS C. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED THE VEHICLE FAILED TO STOP. THE CONTACT THEN SWERVED TO THE RIGHT AND HIT A CURB AS THE VEHICLE WENT AIR BOURNE. THE FRONT OF THE VEHICLE CRASHED INTO A TREE AND SOME BRUSHES. THE CONTACT STATED THAT ALL FRONT, SIDE, AND REAR AIR BAGS DEPLOYED. THE CONTACT SUSTAINED SCRATCHES AND CUTS TO THE KNEES AND NECK INJURIES AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER WESTBURY TOYOTA (1121 OLD COUNTRY RD, WESTBURY, NY 11590, (516) 272-4499) WAS CONTACTED BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WERE A CASE WAS OPENED AND FIELD INVESTIGATORS WERE TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *TT *AS *AS *TR CONSUMER STATED I'M IN TOUCH WITH MY PERSONAL CLAIMS MANAGER, MR. THOMAS OPATZ AT ESURANCE AND CUSTOMER EXPERIENCE AT TOYOTA WHO I SENT MY PERMISSION TO HAVE MY CAR INSPECTED BECAUSE I ENCOUNTERED A PROBLEM WITH MY ACCELERATOR WHICH APPARENTLY BECAME STUCK AND IN MY DESPERATE ATTEMPT TO STOP THE CAR BY APPLYING EXTREME PRESSURE TO MY BRAKES AND I COULD NOT STOP MY OUT OF CONTROL CAR SO I HAD TO SWERVE TO MY RIGHT TO AVOID CATASTROPHIC ACCIDENT. I SWERVED INTO TREES WHICH BROUGHT MY CAR TO A COMPLETE STOP. ALL MY AIRBAGS DEPLOYED AND MY SEATBELT PROTECTED ME. PHOTOS ATTAHED *JB

Reported

Aug 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

Crash 1 injuries

HEAD RESTRAINT (HEAD REST). PUSHES HEAD FORWARD. CAUSES NECK/BACK DISCOMFORT. HEAD STRIKING HEAD RESTRAINT ON ROUGH ROAD FEELS LIKE A CONCUSSION! LONG DRIVES ARE MISERABLE. SEAT ADJUSTMENTS FAIL TO OVERCOME THE ISSUE. 5'3" WOMAN. I HAD A PRIUS 2006 AND IT WAS JUST FINE. THIS PRIUS SEAT IS SO UNCOMFORTABLE I MIGHT SELL IT.

Reported

Oct 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

SUMMARY: HAVE OWNED MY PRIUS PRIME FOR EIGHT MONTHS AND HAVE NEEDED TO REPAIR ONE WINDSHIELD CHIP, REPLACE MY WINDSHIELD ONCE, AND CURRENTLY HAVE ANOTHER CRACK THAT CANNOT BE REPAIRED. DETAILS: PURCHASED MY PRIUS PRIME DEC 10, 2017. ON DEC 20, 2017, GOT A CHIP IN MY WINDSHIELD WHILE DRIVING TO WORK ALONG THE LOCAL HIGHWAY AND WAS ABLE TO GET IT REPAIRED SAME-DAY. IN JUNE 2018, GOT ANOTHER CHIP IN MY WINDSHIELD AND THE CRACK SPREAD BEYOND REPAIR ALMOST IMMEDIATELY. STARTED THE PROCESS TO HAVE IT REPLACED AND IT TOOK APPROXIMATELY SIX WEEKS AND THREE APPOINTMENTS WITH SAFELITE BEFORE THEY HAD THE CORRECT WINDSHIELD WITH THE CORRECT PARTS. ACCORDING TO SAFELITE, TOYOTA HAD CHANGED THE DESIGN OF THE WINDSHIELD AND THE NEW DESIGN WAS ON BACKORDER. PAID MY $500 DEDUCTIBLE FOR THIS REPLACEMENT. ON AUGUST 8, 2018, JUST A FEW WEEKS AFTER REPLACING THE WINDSHIELD, I GOT ANOTHER CHIP THAT ALSO SPREAD BEYOND REPAIR IMMEDIATELY. AS OF THIS WRITING, I HAVE NOT YET REPLACED THE WINDSHIELD FOR THE SECOND TIME. AFTER DOING RESEARCH, I FOUND THERE IS A CLASS ACTION LAWSUIT, FILED IN MARCH 2018, RELATED TO THESE DEFECTIVE WINDSHIELDS. ATTACHED ARE RECEIPTS FROM SAFELITE SHOWING THE CHIP REPAIR, PAYMENT OF MY DEDUCTIBLE, AND PICTURES OF THE CURRENT CRACK.

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

CAR HAS LOUD CONTINUOUS CREAKING/SQUEAKING NOISE FROM LEFT REAR OF THE CAR. SOUNDS LIKE IT IS COMING FROM THE SUSPENSION OR BODY FLEXING WHEN DRIVING. IT OCCURS WHEN TURNING AND REVERSING OUT OF PARKING SPACES. ALSO HAPPENS WHEN CAR IS GOING UPHILL AND DOWNHILL AND ON WINDING ROADS. DRIVER SEAT ALSO SQUEAKS WHEN IN A CERTAIN POSITION. SQUEAKING/CREAKING FROM REAR LEFT SIDE OF THE CAR CAN BE DANGEROUS IF COMING FROM THE WHEEL AREA OR SUSPENSION.

Reported

Aug 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

I HAVE 9150 MILES ON MY CAR. GOING 80MPH ON THE HIGHWAY MY RIGHT REAR TIRE BLEW OUT. THE TIRES ARE TOYO NANOENERGY A29. THE TIRE BLEW OUT ON THE SIDE OF THE TIRE FACING THE CAR. I DID NOT HIT ANYTHING. TOYOTA REFUSED TO PAY FOR THE TIRE EVEN THOUGH THEY ARE STILL UNDER WARRANTY. THEY EVEN CHARGED ME FOR LABOR.

Reported

May 2018

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

THE WINDSHIELD OF OUR 2017 PRIUS PRIME SUSTAINED DAMAGE WHILE TRAVELING ON A HIGHWAY. THE STONE WAS PEA SIZED AND SHOULD NOT HAVE CRACKED THE WINDSHIELD AT THE SPEED OF 50MPH.

Reported

Apr 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

TRAVELING AT APPROXIMATELY 35 MPH, A SMALL ROCK THROWN UP BY ONCOMING TRAFFIC HIT THE LOWER LEFT EDGE OF THE WINDSHIELD, A LARGE CRACK EXTENDING MORE THAN HALFWAY ACROSS THE DRIVERS SIDE WINDSHIELD APPEARED. THIS APPEARS TO BE A COMMON ISSUE WITH NEWER TOYOTA HYBRIDS. TOYOTA DEALERSHIP HAS QUOTED $1500 TO REPLACE WINDSHIELD AND RE-CALIBRATE SAFETY EQUIPMENT.

Reported

Mar 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

BRIGHT LED HEADLIGHTS ISN'T THE ISSUE JUST WITH MY PRIUS PRIME BUT WITH ALMOST ALL NEW VEHICLES ON THE ROAD THAT I PRESUME HAVE LED LIGHTS. THE LIGHTS ARE SO BRIGHT THAT IT BOTHERS THE DRIVER OF THE ONCOMING VEHICLE OR TRAFFIC. I FACE THAT ISSUE WHILE DRIVING AND CAN IMAGINE THE SAME WITH THE DRIVER OF THE ONCOMING VEHICLE. THERE ARE INSTANCES WHEN DRIVERS FLASH THEIR HEADLIGHTS ASKING TO USE LOW-BEAM WHILE I AM ALREADY USING THE LOW-BEAM LIGHT SETTING. LAST NIGHT 3/6/2018, AN IRRITATED DRIVERS JUST BRUSHED OFF MY CAR ON A COUNTY ROAD THINKING THAT I AM NOT RESPONDING TO HIS FLASHING LIGHT SIGNAL OR ASK TO USE LOW-BEAM ON MY CAR. I SEE EXCESSIVE BRIGHT LIGHTS ON NEWER CARS AS A SAFETY ISSUE WHILE DRIVING.

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

NOTICED TWO SMALL CRACKS IN THE WINDSHIELD, CENTER AREA CLOSE TO BOTTOM OF WINDSHIELD. DID NOT NOTICE SOUND OR SIGHT OF AN IMPACT, BUT TWO DAYS LATER, CRACKS HAD SPREAD LEFT AND RIGHT ABOUT 14 INCHES EITHER SIDE OF ORIGINAL SITE OF CRACKS.

Reported

Feb 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

THE AIR CONDITIONER EMITS A FOUL SMELL WHEN STARTING AND WHILE DRIVING. HAVE MANY NEW CARS AND NEVER HAD THIS CHRONIC PROBLEM. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THIS WAS A RECURRING PROBLEMS WITH TOYOTA. TRADED IN 2015 PRIUS WITH 36000 MILES FOR THE PRIUS PRIME AND NEVER HAD A AIR CONDITIONING PROBLEM WITH THAT PRIUS

Reported

Oct 2017

Incident date

Oct 2017

Mileage

Not provided

Outcome flags

None reported

TOYOTA SAFETY CONNECT COMMUNICATION MODULE HAS CEASED FUNCTIONING. VEHICLE TELEMATICS INOPERATIVE. SOS BUTTON INOPERATIVE. COLLISION NOTIFICATION INOPERATIVE. DEALER UNABLE TO DIAGNOSE.

Reported

May 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.

Risk: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.

Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.