2011 Toyota Avalon

The contact owns a 2011 Toyota Avalon. The contact stated that while the vehicle was parked, the front passenger's side seat belt failed to function as intended. The contact stated that the front passenger's side seat belt latch failed to unlock. The contact stated that his wife was stuck in the seat for five minutes doe to the failure. The contact attempted several times before the seat belt unlatched. Additionally, the contact stated that the seat belt became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,578.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

the rear trunk lid arms broken lid feel on top of me

Reported

Apr 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The rear sun screen will get stuck in the up position . At night there is almost no visibility out of the back window. This is a very dangerous safety problem. Apparently Toyota has had a problem with this feature with no effort made to correct it.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The engine has quit while in traffic several times and the check engine light and the skid control lights are the only lights lit on the dashboard. Once the car comes to rest and one waits 3 to 5 minutes, the car will restart. We have taken the car to the dealer twice, ( each time the had it for nearly a week) and they could not find the problem. This is a very serious problem because the engine stops without notice causing loss of power steering and total loss of control. The lights for check engine and skid control are sometimes on when this happens, but not always; and the fact that these lights are lit does not predict this event happening.I think there might be a sensor in the engine that is faulty.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

Failure of the Sun shade in the rear causes a problem with visability. Stays stuck in up or down position. Creates a loud distracting grinding noise when in operation and highly reduces visibility through the rear window. Particularly when it is stuck in the half way position.

Reported

Dec 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

TELESCOPING STEERING COLUMN LOCK LOOSENS WHILE DRIVING CAUSING STEERING WHEEL AND BRAKES TO SHAKE. ADVISED MY LOCAL TOYOTA DEALER AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY BUT I COULD PAY THEM TO REPAIR THE ISSUE WITH A UPGRADED REPAIR THAT TOYOTA HAS IDENTIFIED. A NOTICE WAS NEVER SENT OUT TO TOYOTA OWNERS. THIS SHOULD BE A RECALL NOTICE. SAFETY ISSUE WHILE DRIVING. SERVICE BULLETIN (#00206, NHTSA # 10019669) THEY NOW INFORM ME OF A KNOWN ISSUE WITH THE TELESCOPIC LEVER DETENT CLIP AND A TECHNICAL SERVICE BULLETIN TSB-0147-13 AND ALSO THAT TOYOTA HAD A WARRANTY ENHANCEMENT PROGRAM - ZTY TO ADDRESS IT WHICH EXPIRED IN SEPTEMBER OF 2019. I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY RECALL THAT TOYOTA SHOULD CONTINUE TO STAND BEHIND.

Reported

Apr 2021

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING COLUMN WAS LOOSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS ABLE TO READJUSTED THE STEERING COLUMN HOWEVER, EXPERIENCED THE FAILURE WITHIN A FEW DAYS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,800.

Reported

Feb 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

2011 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO DEFECTIVE KEY FOB AND DOOR LOCKS. *LD THE CONSUMER STATED THE DOOR LOCKS FAILED INTERMITTENTLY. THE KEY FOB AT TIMES WOULD ONLY UNLOCK THE DRIVER'S DOOR. ALL OTHER DOORS HAD TO BE UNLOCKED MANUALLY. MORE RECENTLY, THE KEY FOB DOES NOT WORK AT ALL AS WELL AS THE LOCK SWITCHES. THE DEALER ADVISED THE VEHICLE NEEDED A NEW ECM. *JS

Reported

Dec 2020

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

HEADLIGHTS FLICKERING CONSTANTLY AND AT TIMES ONE OR BOTH WILL GO COMPLETELY OFF. WILL HAVE TO MANUALLY TURN OFF AND THEN TURN ON AGAIN. BOTH WILL SHINE STEADY FOR ABOUT 2 MINUTES AND THEN BEGAN TO FLICKER AGAIN. THIS HAPPENS WHEN PARKED OR WHEN IN MOTION. THIS ONLY APPLIES TO WHEN THE LIGHTS ARE ON LOW BEAM. (THIS HAS BEEN HAPPENING FOR A FEW MONTHS).

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

I WAS USING THE LEVER TO PUSH THE SEAT AWAY FROM THE STEERING WHEEL WHEN ONE SIDE STOPPED MOVING, CAUSING THE OTHER SIDE TO DERAIL. I TOOK THE CAR TO JIM HUDSON TOYOTA IMMEDIATELY, AND THE TECHNICIAN WAS ABLE TO GET SEAT BACK ON TRACK. HOWEVER, HE WASN'T ABLE TO GET THE SIDE MOVING, AND STATED THE ENTIRE SEAT RAIL WOULD HAVE TO BE REPLACED. FURTHERMORE, I WAS TOLD I HAVE A LEAK IN THE ROD AND PINION SYSTEM BECAUSE THE INNER SEAL NEEDS TO BE REPLACED. ALTHOUGH, I SERVICE MY VEHICLE REGULARLY WITH FRED ANDERSON TOYOTA, AND NOTHING HAS EVER BEEN SAID ABOUT THIS.

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THE REAR SUNSHADE DOES NOT WORK AND OBSTRUCTS YOUR VIEW OF THE REAR ROAD. IF YOU GOOGLE IT I'M NOT THE ONLY ONE WITH THIS COMPLAINT.

Reported

Sep 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING, THE STEERING COLUMN TELESCOPIC LEVER COMES LOOSE AND THE COLUMN DEPRESSES. IT HAS HAPPENED SEVERAL TIMES WHILE PULLING UP ON THE BOTTOM OF THE STEERING WHEEL, DURING SHARP TURNS FOR EXAMPLE, AND THE LEVER UNLOCKS. THEN AS SOON AS YOU PRESS ON THE STEERING WHEEL, PERHAPS SOME TIME LATER, THE STEERING WHEEL GOES COMPLETELY INTO THE DASH. IT IS ALMOST AS IF THE STEERING WHEEL IS FALLING AWAY FROM ME, AND I HAVE PARTIALLY GONE THROUGH TWO (THANKFULLY EMPTY) INTERSECTIONS BECAUSE I LOST CONTROL OF THE CAR BECAUSE THE STEERING COLUMN COLLAPSED UNEXPECTEDLY.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

I RAISED MY REAR SUNSHADE AND COULDN'T LOWER IT. IT WAS DURING THE DAY RUNNING ERRANDS AND VERY DIFFICULT TO SEE OUT THE BACK WINDOW. I CHOSE NOT TO DRIVE MY CAR LATE EVENINGS AND NIGHT BECAUSE OF SAFETY AND VISIBILITY .I NEED MY CAR 24/7, I PAID FOR THE SHADE TO BE LOWERED BUT IT'S INOPERABLE. THIS SUMMER I KNOW I WILL NEED THE SUNSHADE.

Reported

Mar 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

POWER STEERING FLUID WAS SEEPING AND THEN BECAME A FULL LEAK THAT RESULTED IN LOSS OF ALL POWER STEERING FLUID. VEHICLE WAS EXAMINED, AND TOYOTA QUOTED A $1800 RACK AND PINION REPLACEMENT. MILEAGE OF FAILURE IS APPROXIMATELY 126K MILES.

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

MY PAINT IS PEELING OFF MY CAR ALREADY HAD ONE AREA FIXED ON IT & NOW MORE IS PEELING ON THE ROOF. THIS IS RIDICULOUS I'M STILL PAYING ON THIS CAR & THIS LOOKS HIDEOUS 🤬 TOYOTA NEEDS TO DO SOME RECALLS SOONER THEN LATER.

Reported

Nov 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

THE TILT/TELESCOPIC LEVER ON THE LEFT SIDE OF THE STEERING COLUMN STAYS IN PLACE VIA SOME TYPE OF FRICTION TENSION. IT REGULARLY DISENGAGES BY ITSELF AND ALLOWS THE STEERING COLUMN/STEERING WHEEL TO FALL DOWN OR SUDDENLY MOVE INWARD. THIS CAN OCCUR WHEN THE VEHICLE IS IN MOTION AT BOTH HIGHWAY AND SLOW SPEEDS. IT IS DANGEROUS AS IT CAN MAKE IT DIFFICULT TO HANG ONTO THE STEERING WHEEL. A SIMPLE GOOGLE SEARCH OF THIS ISSUE SHOWS LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS PROBLEM. IT HAS HAPPENED TO ME PERHAPS MORE THAN 50 TIMES SINCE I'VE OWNED THE VEHICLE.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

FLIM OVER REAR WINDOW, INSIDE THE GLASS , AROUND THE HEAT ELEMENTS.I CAN NOT CLEAN THE FILM OFF.I CAN NOT SEE THROUGH THE REAR GLASS, THIS IS A SAFETY HAZARD.

Reported

Sep 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. WHEN THE CONTACT PULLED INTO THE DRIVEWAY, SHE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE UNINTENDEDLY ACCELERATED. THE VEHICLE CRASHED INTO A GENERATOR AND SPUN IN THE GARAGE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. TOYOTA TOWED THE VEHICLE TO JEFF HENDRICKS TOYOTA: 228 S COLLEGE RD, WILMINGTON, NC 28403 (910) 791-2424, WHERE THE VEHICLE WAS DIAGNOSED BY AN INVESTIGATOR WHO TRAVELED FROM VIRGINIA. THE TEST WAS NOT COMPLETED AND THE RESULTS WERE NOT AVAILABLE AS OF YET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

Crash

REAR WINDOW SUNSHADE MAKES A LOUD GRINDING NOISE IN THE DOWN POSITION. IT MUST REMAIN IN THE UP POSITION AT ALL TIMES. VISIBILITY IS ZERO AT NIGHT. IT STARTED A COUPLE WEEKS AGO. THE LOUD NOISE IS WHILE IN REVERSE AND CONTINUES UNLESS YOU MANUALLY PLACE THE SHADE IN THE UP POSITION. THIS CONTINUES REGARDLESS OF IN MOTION OR STATIONARY, TURNING, STREET OR HIGHWAY

Reported

May 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

TELESCOPIC STEERING WHEEL LEVER WILL RANDOMLY DROP, CAUSING THE STEERING WHEEL TO COLLAPSE. HAPPENS WHILE THE CAR IS IN MOTION

Reported

Mar 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

I HAVE HAD TO REPLACE MY FRONT BRAKE ROTORS 4 TIMES ON MY 2011 AVALON.. I CURRENTLY HAVE 173,800 MILES WITH 75-80% OF THIS MILEAGE ON THE OPEN HIGHWAY. SEVERAL MECHANICS HAVE INDICATED THAT THIS PREMATURE WEAR ON THE FRONT ROTORS IS HIGHLY UNUSUAL. MY ATTEMPTS TO CONTACT TOYOTA ABOUT THIS PREMATURE ROTOR WEAR ISSUE HAVE EITHER NO RESPONSE OR A FORM LETTER STATING THEY HAVE NO ISSUES WITH THEIR BRAKES. MY VEHICLE IS SERVICED REGULARLY AND TO ME THIS IS A VERY SERIOUS AND POTENTIALLY DANGEROUS ISSUE. PERHAPS YOU CAN GET THE ATTENTION OF TOYOTA TO LOOK INTO THIS MATTER.

Reported

Mar 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

THE REAR SUNSHADE IS STUCK IN THE UPRIGHT POSITION WITHOUT BEING ACTIVATED AND DOES NOT GO DOWN WHEN THE CAR IN PUT IN REVERSE. THIS IS A VERY DANGEROUS AND POTENTIALLY FATAL SITUATION AT NIGHT WHEN VISIBILITY IS POOR. THERE ARE A PLETHORA OF COMPLAINTS ABOUT THE SUNSHADE ON THE INTERNET. WHEN I ASKED THE DEALERSHIP HOW MUCH IT WOULD COST TO REPAIR, THEY ONLY REPLACE THE DEVICE FOR $1000, AND THE DEFECTIVE SUNSHADE EVEN AFTER REPLACEMENT COULD REPEAT THE HAZARDOUS SITUATION. TOYOTA SHOULD REPLACE THE DEFECTIVE, HAZARDOUS PART AT NO COST. IT IS A THREAT TO SAFETY FOR ALL PASSENGERS. THE DEFECT OCCURRED RANDOMLY WITHOUT PROVOCATION UPON STARTUP WITH THE CAR PARKED. A GRINDING NOISE WAS HEARD, THEN THE SHADE WENT UP - UNRESPONSIVE TO THE ACTIVATING/DEACTIVATION CONTROL BUTTON. I HAD TO DRIVE IN THE SLOW LANE DUE TO POOR VISIBILITY.

Reported

Dec 2018

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

WENT FOR MY ROUTINE SERVICE AND WAS TOLD I HAVE A RACK&PINION LEAK, NO LEAKING OBSERVED UNDER CARPORT BUT WAS SHOWN THE LEAK ONCE CAR WAS PLACED ON RACK TO BE VIEWED. ASKED IF CAR WAS SAFE TO DRIVE TO ATLANTA, MECHANIC AND SERVICE MANAGER ENCOURAGED ME TO GO AHEAD AND DRIVE IT, THEY STATED IT WILL NEED A NEW RACK & PINION, STATING IT WILL COST APPROX.. $800.00 PULSE $89.00 FOR FRONT END ALIGMENT. THEY SAID THIS IS NORMAL FOR AVALONS TO HAVE THIS PROBLEM. THIS CAR WAS PURCHASED FROM A TOYOTA DEARLERSHIP WITH 38,000 ON SPEEDOMETER AND AT THE TIME OF SERVICE I ONLY HAD PUT APPROX. 21,000 MILES. I READ UP ON RACK AND PINION LEAKS AND IT STATED IT COULD BE DANGEROUS IF THE FLUID STARTED TO SPUR OUT WITHOUT A WARNING AND CAN CAUSE YOU TO LOSE CONTROL OF THE VEHICLE. I PURCHASED I THOUGHT AN EXTENDED WARRANTY FOR $2600 AND TO BE TOLD THAT THE WARRANTY EXPIRED IN MAY 2018, 3YRS OR 30 THOUSAND MILES AND CAR WAS SERVED IN AUG.2018. I FILED BANKRUPTCY IN 2016 AND DON'T HAVE EXTRA MONEY TO FIX MY CAR SO I CALLED THE FEDELITY WARRANTY COMPANY AND THEY TOLD ME I SHOULD AS MY DEALERSHIP FOR A POSSIBLE REFUND. NOW THE VEHICLE DRIVE VERY BAD AND I FEEL LIKE THEY SHOULD AT COMPENSATE ME AND FIX THE VEHICLE AT A REDUCED CHARGE SINCE I PAID THEM $2600. I FEEL LIKE MY LIFE HAS BEEN PUT IN DANGER BECAUSE I CAN'T AFFORD TO MAKE A CAR NOTE AND PAY A LARGE FEE TO FIX THE CAR. ALSO I ASKED FOR NEW TIRES, BUT THEY SAID THE TIRES WERE GOOD FOR AT 15,000 MILES. I PAID $24,995 FOR THE AVALON 2011 IN 2014. THEY AGREED TO GIVE ME 2 NEW TIRES WHEN NEEDED, BUT THESE WERE NOT MICHELINS, THEY WERE CHEAP TIRES AND THE THESE WERE PLACED ON THE FRONT AND THE OLD MICHELINS WERE PLACED ON THE BACK LAST YEAR AND AT THE NEXT SERVICE DATE THEY TOLD MED THEY COULD NOT BALANCE THE TIRES. I'M DISAPPOINTED BECAUSE I FEEL I GOT A BAD DEAL. I HAVE NEVER KNOWN IT TO BE NORMAL FOR A TOYOTA BRAND CAR TO EXPECT PROBLEMS.

Reported

Sep 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

THE DOOR LOCK ACTUATOR ON THE PASSENGER SIDE IS NOT WORKING THIS PART IS TERRIBLY EXPENSIVE TO REPLACE. A PART LIKE THIS SHOULD LAST A LOT LONGER THAN IT DOES AND SHOULD NOT BE CAUSING ONE TO TAKE OUT A LOAN TO GET IT FIXED!

Reported

Aug 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE FRONT AND REAR PASSENGER SIDE DOORS AND THE REAR DRIVER DOOR. THE DEALER (GLOCKNER TOYOTA, 2867 US-23, PORTSMOUTH, OH, 740-351-2980) DIAGNOSED THAT THE DOOR LOCK ACTUATORS NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO RECALL TO PROVIDE COVERAGE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. FAILURE MILEAGE WERE NOT AVAILABLE. *TT

Reported

Jun 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

PASSENGER AND TWO REAR DOORS WILL NOT UNLOCK FROM KEY FOB NOR MASTER LOCK BUTTON. THESE DOORS MUST BE UNLOCKED FROM INSIDE.

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

PASSENGER AND TWO REAR DOORS WILL NOT UNLOCK FROM KEY FOB NOR MASTER LOCK BUTTON. THESE DOORS MUST BE UNLOCKED FROM INSIDE. I CAN DISCONNECT THE PASSENGER SWITCH AND THEY WILL WORK FOR A SHORT PERIOD THEN REOCCUR. THE DIRVER'S DOOR IS UNAFFECTED. I HAD IT DIAGNOSED BY LOCAL DEALER AND THEY SAID WAS THREE ACTUATORS BAD SIMULTANEOUSLY. ALL ACTUATORS DO NOT FAIL AT ONCE AND FOR ALL.. THERE IS A SINGLE COMPONENT USED BY THESE DOORS THAT IS FAILING, AND WORKING INTERMITTENTLY

Reported

Mar 2018

Incident date

Dec 2017

Mileage

Not provided

Outcome flags

None reported

TELESCOPING COLUMN FEATURE COLLAPSES RANDOMLY. THIS HAS HAPPENED MULTIPLE TIMES. MUST RESET THE ADJUSTER PERIODICALLY TO PREVENT. THIS IS A SAFETY HAZARD AS IT CAN AND HAS HAPPENED WHILE UNDERWAY

Reported

Mar 2018

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

None reported

HEADLIGHTS BLINKED FOR A YEAR PLUS. HEADLIGHTS FAILED AT NIGHT WHILE DRIVING. LUCKY WE WERE NOT ON A LONG TRIP BUT WAS DRIVING IN SNOW. ALSO LUCKY THERE WAS NO ACCIDENT. RETURNED TO TOYOTA DEALER AND WAS TOLD THAT MY VIN DID NOT HAVE THE PROBLEM AS OTHER VIV'S OF THE SAME YEAR DID. THEY REPLACED THE BALLASTS (NOTED AS DEFECTIVE ON THE REPAIR INVIOCE) AND STATED THE DEFECTIVE BALLASTS CAUSED THE BOTH HEADLIGHTS TO BURN. THIS IS A SERIOUS SAFETY SITUATION. THE COST TO REPLACE THE BALLASTS AND HEADLIGHTS WAS $967.70. WOW. TOYOTA WILL NOT WARRANTY THE PARTS OR LABOR. THEIR CLAIM IS THAT MY VIN DIDN'T HAVE THE DEFECTIVE BALLASTS WHICH AFTER READING THIS THAT ANALYSIS IS WRONG. I EXPECTED TO BE NOTIFIED THAT THERE WAS A SAFETY RECALL. I EXPECT MORE QUALITY FROM AN AVALON. I HAVE OWNED SEVERAL TOYOTAS (2 AT PRESENT) AND THESE WILL BE THE LAST. I WILL NOT DO BUSINESS WITH A COMPANY THAT WEASELS FROM THERE RESPONSIBILITIES.

Reported

Feb 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

None reported

THE REAR SUNSHADE IS BROKEN AND WON'T DOWN WHEN I PUT THE CAR IN REVERSE LIKE IT'S SUPPOSED TO. THE SHADE LIMITS MY VISIBILITY. IT'S SO BAD THAT I TRY NOT TO DRIVE AT NIGHT OR DURING FOG OR RAIN BECAUSE I CAN'T SEE AT ALL THEN. THE DEALER TELLS ME THAT THIS IS A COMMON PROBLEM BUT, MY WARRANTY DOESN'T COVER IT. I CAN'T AFFORD TO HAVE THIS FIXED OR EVEN CHECKED OUT. I NEED SOME HELP WITH THIS.

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

2011 TOYOTA AVALON LIMITED WITH 80,000 MILES. THE REAR SUNSHADE HAS BEGUN OPERATING ON ITS OWN. IT RAISES AND LOWERS WITHOUT MY PUSHING BUTTON, IT DOES THIS DURING DAYLIGHT AND AT NIGHT. HINDERS BACKING, ESPECIALLY AT NIGHT. I HAVE READ ON THE "NET" THIS IS TYPICAL AT THIS MILEAGE.

Reported

Aug 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

THE LOCKING LEVER ON THE ADJUSTABLE STEERING WHEEL WILL WITH OUT NOTICE RELEASE ITSELF CAUSING THE STEERING TELESCOPING FEATURE TO BECOME LOOSE AND DIFFICULT TO MAINTAIN STEERING CONTROL NEEDING TO ADJUST AND REPOSITION THE LOCKING LEVER TO REGAIN STEERING CONTROL WHILE THE VEHICLE IS MOVING. I JUST PURCHASED THE USED ONE OWNER 2011 AVALON WITH ONLY 28,000 MILES ON IT. THE PROBLEM HAS OCCURRED SIX TIMES IN A ONE MONTH PERIOD.

Reported

Jul 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

STEERING COLUMN POSITION LOCK LEVER CONTINUES TO DISENGAGE. THE LEVER, OVER TIME, WORKS IT'S WAY DOWN UNTIL IT RELEASES THE "SET" POSITION OF THE STEERING COLUMN. THIS CAUSES THE STEERING COLUMN TO MOVE OUT OF IT'S SET POSITION WHILE DRIVING WHICH COULD CAUSE A DANGEROUS SITUATION. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE. I THINK THERE WAS A RECALL ON OTHER YEAR MODELS OF THE TOYOTA AVALON BUT I DO NOT UNDERSTAND WHY 2011 WAS EXCLUDED.

Reported

Jul 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER REFUSED TO PERFORM THE REMEDY FOR FREE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SCOTT WILLIAMS DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Jun 2017

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

VEHICLE SUNSHADE WILL NOT STAY RETRACTED. IT WILL SEAT AFTER LOTS OF NOISE AND GYRATIONS FROM THE ELECTRIC MOTOR. HOWEVER, ONCE REVERSE IS ENGAGED AGAIN, IT GRINDS SOME MORE UNTIL IT GETS SEATED. THERE IS NO WAY TO DISENGAGE: WORKS WHETHER YOU WANT IT TO OR NOT. OTHER THAN THE ANNOYANCE IS THAT LAST NIGHT IT STAYED UP ON A LONG TRIP IN RAINY, FOGGY WEATHER. WE COULD SEE NOTHING BEHIND US - COMPLETELY BLOCKED. ALSO, I AM HAVING SOME HEART ISSUES AND THE LOUD, ABRUPT NOISE IS NOT APPRECIATED EVERY TIME THE SUNSHADE GOES DOWN AND TRIES TO SEE (VERY LOUD!). COST $57.75 AT THE DEALER TO DISABLE THIS DEVICE IN THE DOWN POSITION (SEE ATTACHED RECEIPT). THIS SHOULD BE A SAFETY RECALL - I NOTE ONLINE THAT THIS IS A COMMON PROBLEM ON SEVERAL MODEL YEARS OF THE AVALON.

Reported

May 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. WHEN THE FRONT PASSENGER AND BOTH REAR DOORS WERE LOCKED, THE CONTACT COULD ONLY UNLOCK THEM FROM INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THE DOOR ACTIVATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Reported

May 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING 5 MPH FROM PARKING SPOT TO FRONT OF RESTAURANT TO PICK UP PASSENGER, CAR SUDDENLY ACCELERATED VERY FAST WITHOUT DEPRESSING GAS PEDAL. BOTH FEET WERE APPLIED TO BRAKE PEDAL AND CAR DID NOT SLOW DOWN OR STOP UNTIL IT HIT CEMENT PILLAR CAUSING EXTENSIVE DAMAGE, TOTALING THE CAR AND CAUSING INJURY TO DRIVER.

Reported

Apr 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

Crash 1 injuries

TOLD MY AVALON WITH 43,609 MILES HAS THE RACK AND PINION ASSEMBLY LEAKING

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

POWER DOOR LOCK ISSUE. THE PASSENGER AND REAR DOOR LOCKS DO NOT OPEN WITH THE REMOTE KEY NOR WITH THE DOOR-LOCK SWITCH ON THE DRIVER'S DOOR. THE DOORS HAD TO BE UNLOCKED MANUALLY FROM INSIDE THE VEHICLE. ALL THE DOORS LOCK WHEN THE CAR IS PUT IN DRIVE. ONLY THE DRIVER'S DOOR UNLOCKS WHEN THE CAR IS PUT IN PARK. THE DEALER IS REPLACING THE MODULE THAT CONTROLS THE POWER DOOR LOCKS AT A COST OVER $1,000. THERE IS ALSO AN ISSUE WITH NOT BEING ABLE TO OPEN THE TRUNK WITH THE REMOTE KEY OR THE BUTTON IN THE DASH. THE DEALER STATED THE SAME MODULE CONTROLS THE TRUNK AND THE DOOR LOCKS. A CASE HAS BEEN OPENED WITH TOYOTA.

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

WHILE PULLING INTO PARKING SPACE AT A VERY SLOW SPEED, WHILE APPLYING BRAKE, THE CAR ACCELERATED UNEXPECTEDLY WITH SO MUCH FORCE THAT IT OVERPOWERED THE BRAKE AND CAUSED A COLLISION INTO A CEMENT POLE WHICH CAUSED MAJOR FRONT IN DAMAGE TO THE VEHICLE. THE FOOT WAS ON THE BRAKE AND WAS NOT, AT THE SAME TIME, TOUCHING THE GAS PEDAL. THERE WAS NO OBSTRUCTION FROM THE FLOOR MAT. THE CAR WAS TRAVELING SLIGHTLY UPHILL INTO THE PARKING SPACE SO THERE IS A CHANCE THAT THE TRANSMISSION HAD SHIFTED INTO A LOWER GEAR, BUT AT THE TIME OF THE SUDDEN ACCELERATION, THE FOOT HAD ALREADY BEEN APPLIED TO THE BRAKE.

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

Crash

WHILE DRIVING THE STEERING WHEEL ADJUSTMENT LEVER DROPS ON IT'S OWN AND THE STEERING MOVES IN AND OUT. IT'S HAZARDOUS FOR DRIVING AS WELL AS FOR KNEE INJURIES.

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

KEY FOB WILL NOT OPEN ALL DOORS. INSIDE MASTER WINDOW ASSEMBY WILL NOT OPEN ALL DOORS. MASTER ASSEMBLY REPLACED BY TOYOTA 5/28/15 AT 25,941 MILES. PROBLEM HAS RETURNED ON OR ABOUT 10/24/16 AT 38,000+MILES. PROBLEM IS NOW INTERMITTENT AND THE DEALER COULD NOT DUPLICATE.

Reported

Nov 2016

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported

THIS TOYOTA WAS IN A SIX (6) CAR TRAFFIC CRASH LIST THAN 5 MILES AN HOUR. AIR BAGS DID NOT GO OFF. THIS CAR WAS NUMBER 5. CARS WERE SLOWING DOWN FOR A RED LIGHT. THIS CAR HAD FRONT END AND REAR END DAMAGE. THIS CAR MAYBE TOTAL. ONE BODY SHOP PERSON SAID IT WAS TOTALED. AIR BAG IN SIX CAR DID GO OFF WHICH DID HIT THIS CAR IN THE REAR END. THE FRONT OF THIS CAR HAS HEAVY DAMAGE. THIS WAS LESS THAN 5 MILES AN HOUR.

Reported

Aug 2016

Incident date

Aug 2016

Mileage

Not provided

Outcome flags

Crash

PURCHASED CERTIFIED AVALON 01/03/2015. NOVEMBER 24, 2015 FRONT PASSENGER AND BOTH REAR DOOR LOCKS CEASE WORKING. THEY CANNOT BE OPENED WITH THE FOB NOR THE DOOR LOCK SWITCH ON THE DRIVERS SIDE DOOR. VEHICLE IS TAKEN TO DEALERSHIP, LITHIA TOYOTA OF ODESSA, ON NOVEMBER 30, 2015. EXPLAIN PROBLEM TO SERVICE ADVISOR AND HE REPLIES THAT HE HAS NEVER SEEN THIS PROBLEM. THEY REPROGRAM SYSTEM AND IT WORKS FOR THREE DAYS. CAR IS TAKEN BACK TO SHOP ON DECEMBER 5, 2015 FOR ISSUE AGAIN. THEY FINALLY CALL AROUND 4 THAT AFTERNOON SAYING CAR IS READY. WE MEET SERVICE MANAGER, ADVISOR AND TECH THAT PERFORMED THE WORK TO VERIFY THAT EVERYTHING WAS WORKING FINE. NEVER GIVEN EXPLANATION AS TO WHAT WAS DONE. JUNE 25, 2016 PROBLEM ARISES AGAIN WITH THE SAME THREE DOORS. BACK IN THE SHOP, FINALLY I AM TOLD THAT THE POWER DOOR LOCK ACTUATORS HAVE FAILED AND THE REASON GIVEN IS THE USE OF "CLIP ON AIR FRESHENERS WHICH I AND THE ADVISOR HAVE A HARD TIME BELIEVING. APPARENTLY SOMEHOW THE VAPORS FROM THESE AIR FRESHENERS SUPPOSEDLY PERMEATE INTO THE DOOR AND COAT THE ACTUATORS WITH A FILM OF SILICONE THEREBY MAKING THEM NONE FUNCTIONAL. NO EXPLANATION FROM TOYOTA AS TO WHY THIS DOES NOT AFFECT THE DRIVERS DOOR. APPARENTLY AFTER RESEARCH THIS IS HAPPENING TO SOME NEWER MODELS. NOT COVERED BY WARRANTY UNLESS NEW OR YOU HAVE PURCHASED EXTENDED COMPREHENSIVE WARRANTY. SAFETY IS DEFINITELY AN ISSUE IF YOU HAVE AN EMERGENCY AND NEED QUICK ACCESS ONLY DRIVER WILL HAVE THE ABILITY TO ACCESS VEHICLE. APPARENTLY THIS HAS BEEN AN ISSUE WITH THIS PARTICULAR MODEL YEAR AVALON. ON 04/23/13 THIS EXACT SAME ISSUE WAS SUBMITTED TO NHTSA ID NUMBER 10509389, BY ANOTHER CONSUMER. AT THAT TIME DEALER HAD NO ANSWER FOR PROBLEM. NOW WE ARE BRING TOLD IT'S DUE TO AIR FRESHENERS. WERE IS THE PUBLIC SERVICE ANNOUNCEMENT FROM TOYOTA IF AIR FRESHENERS CAUSE THIS COSTLY REPAIR. POSSIBLE DEFECT?

Reported

Jun 2016

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

SUDDEN ACCELERATION WHEN SHIFTED INTO REVERSE GEAR AND THE BRAKES WOULD NOT EVEN SLOW THE CAR. IT WAS ONLY STOPPED BY HITTING A LOW RETAINING WAS, KNOCKING IT DOWN, AND THEN FALLING OVER THE EDGE OF THE DRIVEWAY AND BEING SUSPENDED LIKE A "SEE-SAW" OVER THE EDGE OF THE DRIVEWAY WITH THE POSSIBILITY OF A 10+ FOOT DROP OFF INTO A WOODED RAVINE.

Reported

Jun 2016

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

STEERING WHEEL COLLAPSES WITHOUT WARNING WHILE DRIVING. TOLD THE PART WOULD BE $800. ONLY 49000 MILES ON THE CAR

Reported

Dec 2015

Incident date

Oct 2015

Mileage

Not provided

Outcome flags

None reported

CAR IS LESS THAN 5 YEARS OLD. IT HAS AN ADJUSTABLE (IN AND OUT) STEERING WHEEL COLUMN. UPON ACCEPTING THE CAR, THIS WAS SET AND HAD NOT BEEN CHANGED WITH MYSELF BEING THE ONLY DRIVER. TWICE (ONCE IN 2ND YR, ONCE IN 4TH YR) WHEN TURNING IN AN INTERSECTION, THE STEERING WHEEL COLLAPSED. I WAS ABLE TO COMPLETE THE TURN, AND THEN READJUST THE COLUMN AND LOCK IT. IN THIS 5TH YEAR I TOOK THE CAR IN FOR A SAFETY RECALL ON THE AUDIO SYSTEM, AND AT THE SAME TIME ASKED THAT A WARRANTY ENHANCEMENT BE DONE ON SECURING THE TELESCOPIC ADJUSTMENT LEVER - THINKING THIS WOULD CORRECT THE PROBLEM. HOWEVER, I WAS TOLD THE TELESCOPIC ADJUSTMENT WAS FOR THE STEERING COLUMN GOING UP AND DOWN (NOT IN AND OUT), AND THOUGH MY CAR DID NOT NEED THIS CORRECTION, IT WAS DONE. I WAS FURTHER TOLD THAT THE COLLAPSING OF THE STEERING COLUMN (IN AND OUT) WAS DUE TO THE STEERING COLUMN BEING WORN OUT; THAT IS WAS NOT COVERED BY THE CAR WARRANTY; AND THAT I WOULD HAVE TO PAY $997.04 TO HAVE IT REPLACED. I DECLINED THINKING THIS SHOULD BE COVERED BY THE WARRANTY - I HAVE NEVER HEARD OF A STEERING COLUMN WEARING OUT. SINCE LEAVING THE DEALERSHIP, 9/24/2015, THE STEERING COLUMN HAS COLLAPSED WITHOUT WARNING NUMEROUS TIMES, BOTH IN TURNS AND WHEN DRIVING STRAIGHT HEAD AND BRAKING. I AM EXTREMELY CONCERNED AS I THINK THIS IS A MAJOR SAFETY PROBLEM. THE AIRBAG IS IN THE STEERING WHEEL, AND IF IT SHOULD HAVE TO BE USED, IT MAY COLLAPSE THE STEERING WHEEL INSTEAD OF PROTECTING THE DRIVER! THIS SHOULD BE A WARRANTY ITEM. THIS IS DEFINITELY A SAFETY ITEM! THIS IS DEFINITELY MUCH MORE SERIOUS THAN THE RECALL FOR THE STEERING WHEEL GOING UP AND DOWN. DATE SHOWN BELOW IS APPROXIMATELY THE FIRST TIME OF NUMEROUS TIMES THE STEERING WHEEL HAS COLLAPSED SINCE ASKING THE DEALERSHIP ABOUT THE PROBLEM.

Reported

Oct 2015

Incident date

Sep 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reported

Oct 2015

Incident date

Jan 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 TOYOTA AVALON. AFTER BRIEFLY TAPPING THE ACCELERATOR PEDAL, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND EXPERIENCED A BRIEF PERIOD OF UNINTENDED ACCELERATION. AS A RESULT, THE CONTACT STRUCK A PALM TREE AT 5 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO OR AFTER THE FAILURE. THE VEHICLE HAD TO BE TOWED FROM THE SCENE OF THE CRASH AND TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Reported

Oct 2015

Incident date

May 2015

Mileage

Not provided

Outcome flags

Crash

HEAD REST DOES NOT ALLOW DRIVER TO SIT UP STRAIGHT. NECK IS BENT FORWARD CAUSING DISCOMFORT.

Reported

Sep 2015

Incident date

Jun 2011

Mileage

Not provided

Outcome flags

None reported

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2012 Toyota Avalon vehicles manufactured February 9, 2010, to October 22, 2012. In the affected vehicles, the sub-woofer speaker located in the trunk may experience an intermittent electrical short which may cause damage to the integrated circuit (IC) in the audio amplifier. In some cases, the damaged IC may allow a constant electrical current flow to the sub-woofer.

Risk: A constant electrical current flow may cause the sub-woofer to overheat, increasing the risk of fire.

Remedy: Toyota will notify owners, and dealers will replace the audio system amplifier and install a protective cover around the sub-woofer, free of charge. The recall began on July 1,2015. Owners may contact Toyota customer service at 1-888-270-9371.