Model-year record

2011 Toyota 4Runner
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Complaints filed
163
Reports to NHTSA, 2011
Safety recalls
10
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
19
EPA estimate
Known issues
Air Bags issues lead owner complaints (69% of 163 reports), followed by structure (5%).
+ 9 more component categories with fewer reports.
Share of all 163 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11112901, ODI 11110616, ODI 11366325, ODI 11282874, ODI 11080969.
Individual complaint reports(163)
Showing the 50 most recent reportsStructureJun 2026 · ODI 11743711Details +Close −
I am writing to report a serious safety hazard regarding the factory paint and primer on my 2011 Toyota 4Runner (Paint Code: [ 070 for Blizzard Pearl]). The vehicle is experiencing severe, widespread paint delamination where areas of factory paint are peeling cleanly away from the metal body panels while driving. This is a known manufacturing defect involving a chemical failure of the factory primer, which Toyota previously acknowledged under Customer Support Program ZKG. This manufacturing failure has created distinct, immediate safety hazards on public roadways. Blinding Glare / Driver Distraction: Because the paint has completely peeled away in sections on the hood, the bare, highly reflective eco-coat/metal underneath is completely exposed and getting worse day by day. During peak daylight hours, the sun reflects off these large exposed areas directly into my line of sight, causing sudden, blinding glare that severely impairs my vision while operating the vehicle. Toyota has refused to remedy this manufacturing defect case number : 260612000716, citing that the vehicle is outside of their arbitrary calendar-based extension program (ZKG), despite the fact that the underlying chemical failure and resulting safety hazards remain active and dangerous.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureNov 2025 · ODI 11698172Details +Close −
Received a letter about recall letter about peeling paint. Paint was ok at time of letter. A year later the paint is now peeling from every panel. Toyota says the campaign has ended and there is nothing they can do. But customer relations also said there are many people calling in after the fact with the same peeling problem. I would like Toyota to repaint the vehicle because they are aware that they have a problem. I will be trading my vehicle in for a new one in a year and my vehicle will not be worth anything in its current shape. Thank you
- Reported
- Nov 2025
- Incident date
- Mar 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2025 · ODI 11696117Details +Close −
The paint on the outside of my 2011 Toyota 4Runner has recently been peeling significantly in various areas of the car, including the roof, the door below the window, and the front driver side panel. These areas are prone to rust, and many inhibit the safety of the car due to rust. Due to living near the ocean (within a mile), the salty air may increase the rust due to the paint peeling in various and significant areas of the car.
- Reported
- Oct 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2025 · ODI 11665572Details +Close −
The Blizzard Pearl paint on my Toyota 4Runner is peeling in large patches, exposing the undercoat and compromising the vehicle’s integrity. Toyota issued a Customer Support Program (CSP) acknowledging this as a known defect affecting Blizzard Pearl paint, but I never received the notification. As a result, I missed the deadline to have the issue corrected, and Toyota has refused to assist. This widespread issue impacts resale value and could potentially lead to rust or corrosion. There should not be a time limit on addressing a manufacturing defect of this nature. Toyota should be held accountable for providing a lasting remedy, especially when customers like me were unaware of the CSP timeline.
- Reported
- Jun 2025
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2024 · ODI 11595877Details +Close −
Brakes ABS system failure affect the rear traction not feeding the brakes rear lines could be related to the proportioning sensing valve or other devices and the dealer says that the part it’s discontinued and service center says that the part cost around $2,000 plus labor. It’s very dangerous that someone have this issue on the road.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJun 2024 · ODI 11593572Details +Close −
The conectors wire of the fuel pump was burn, inside the fuel pump the wire is melted. I thing is danger because the gas can involved.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionApr 2023 · ODI 11519393Details +Close −
Frame rotting, brake line connections rotting
- Reported
- Apr 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2023 · ODI 11502219Details +Close −
I was driving my truck and needed to use the horn to warn another driver of a potential collision. My horn did not work. I later noticed that the horn only stopped working when the steering wheel was in the forward position. I researched this online, and it was stated that this was a known issue with many Toyotas including the 4runner. It is the clock spring in the steering wheel which needs replacement. Another issue is the price Toyota is charging for the clock spring at $800 which may deter customers from fixing it. I am fixing mine and ask for nothing except consideration in forcing a recall. This is dangerous. I can send you the defective clock spring if you would like it. I bought the vehicle but live in Canada.
- Reported
- Jan 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2022 · ODI 11446190Details +Close −
The contact owns a 2011 Toyota 4Runner. The contact stated as he arrived at his residence after driving 40 MPH, his father noticed that something was hanging underneath the vehicle. The contact stated that he noticed that the gas tank strap had detached, and the main guard was rusted. The contact replaced the gas tank strap himself. The contact stated that the hatch release was corroded. The contact also stated that the bottom of the liftgate of the vehicle was severely corroded and had holes. The contact stated that the inside of the front passenger’s side door of the vehicle was corroded. The contact also stated that the skid plate was severely corroded. The vehicle was taken to a dealer who took photos of the failure and sent a report to the district manager. Then, the vehicle was taken to South Hills Toyota Service (2403 Washington Rd, Canonsburg, PA 15317) who advised the contact to report the failure to the manufacturer and the manufacturer would follow up with him. The manufacturer followed up with the dealer and informed the contact that the dealer advised that the failure was due to the climate. The vehicle was then taken by Rohrich Toyota (2020 W Liberty Ave, Pittsburgh, PA 15226) who referred the contact to the manufacturer. The vehicle was not repaired. The failure mileage was approximately 68,000. Consumer stated rust has eaten through the interior metal of the door and has made its way to the back side of the exterior metal of the door.
- Reported
- Jan 2022
- Incident date
- Jun 2015
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2021 · ODI 11423488Details +Close −
The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.
- Reported
- Jul 2021
- Incident date
- Jun 2015
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsApr 2021 · ODI 11408282 · 1 injuriesDetails +Close −
I TURNED IN THE IGNITION AND WASN'T EVEN AROUND THE BLOCK FROM MY HOME, WHEN I NOTICED MY SEAT OVERHEATING ALONG WITH A STRONG BURNING ELECTRICAL/WIRE SMELL. THE HEAT WAS HOTTER THAN THE HIGHEST SETTING BECAUSE IT WAS UNCOMFORTABLE TO REMAIN SEATED. I CHECKED THE POWER SWITCH, WHICH WAS OFF, THEN TOGGLED IT ANYWAY TO SEE IF IT WOULD TURN OFF. I HAD TO PULL OVER AS THE SEAT WAS TOO HOT AND FEARED IT INJURE ME AND/OR WOULD IGNITE. AFTER TURNING OFF THE IGNITION, THE HEATING STOPPED. HOWEVER, I GOT BACK IN AND STARTED TO DRIVE, IT HEATED UP AGAIN. I RETURNED HOME TO LOOK UNDER THE SEAT BUT DIDN'T SEE ANYTHING UNUSUAL, EXCEPT FOR THE STRONG BURNING WIRES SMELL. ALSO, MY SKIN WAS RED WITH A LINGERING STING IN TWO AREAS WHERE THE HEAT WAS MORE INTENSE. I CONDUCTED ON ONLINE SEARCH ABOUT THE PROBLEM AND DISCOVERED OTHERS EXPERIENCED THE ABRUPT OVERHEATING SEATS.
- Reported
- Apr 2021
- Incident date
- Apr 2021
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Electrical SystemDec 2020 · ODI 11385285Details +Close −
DRIVERS SIDE TAIL LIGHT SHORTS OUT REPEATEDLY WHILE DRIVING.. THIS HAS BEEN ONGOING SINCE 2015. BULBS HAVE BEEN REPLACED, TAIL LIGHT HAS BEEN REPLACED TWICE AND THE LIGHT CONTINUES TO SHORT OUT.
- Reported
- Dec 2020
- Incident date
- Jul 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2020 · ODI 11366325Details +Close −
AIR CLOCK SPRING PROBLEM.. HORN NOT WORKING .. WHEN I GAS UP AND FEEL LIKE LOUD VIBRATE
- Reported
- Oct 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperOct 2020 · ODI 11364654Details +Close −
THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE PARKED IN MY DRIVEWAY AS I WAS ENTERING THE VEHICLE. I HEARD A LOUD POP AND HEARD GLASS HITTING THE TOP OF THE SUN SHADE. I INSPECTED THE TOP OF THE SUNROOF AND NOTICED THAT THE GLASS WAS PUSHED OUTWARD, AS IF IT EXPLODED AWAY FROM THE VEHICLE. THERE WAS NO HAIL AND NO OBJECTS ABOVE THE VEHICLE THAT COULD HAVE FALLEN. THE VEHICLE IS PARKED IN AN OPEN DRIVEWAY WITH NO TREES.
- Reported
- Oct 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsMar 2020 · ODI 11318291Details +Close −
I WAS DRIVING MY CAR AND THE SEAT STARTED GETTING HOT. I CHECKED TO MAKE SURE THE SWITCH WAS OFF. IT WAS, BUT I TURNED IT ON THEN OFF, JUST TO MAKE SURE. THE SEAT HEATER STAYED ON AND GOT HOTTER, AND I STARTED TO SMELL SOMETHING BURNING. I STOPPED, GOT OUT, AND CHECKED UNDER THE SEAT BUT COULDN'T SEE ANYTHING UNDER THERE. I WAS CLOSE TO HOME, BUT HAD TO ROLL MY WINDOWS DOWN THE SMELL WAS SO BAD...AND THE SEAT WAS UNPLEASANTLY HOT! MY HUSBAND DROVE IT THE NEXT DAY AND THE PROBLEM WAS STILL THERE. HE PULLED THE FUSE THIS MORNING...I'LL SEE IF THAT FIXED THE ISSUE TEMPORARILY.
- Reported
- Mar 2020
- Incident date
- Mar 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2020 · ODI 11311600Details +Close −
PASSENGER SIDE LOWER DOOR SEAM IS RUSTING. NOTICED RECENTLY. VEHICLE IS GARAGE KEPT & FREQUENTLY WASHED. PREMATURE RUSTING. ONLY HAS 88,000 MILES ON IT. RUST IS ALSO PRESENT ON REAR LIFTGATE HATCH. VEHICLE STATIONARY.
- Reported
- Feb 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2019 · ODI 11282874Details +Close −
TOOK TO DEALERSHIP AND DEALERSHIP MENTIONED THERE IS NO PROBLEM. I KEEP GETTING LETTERS FROM YOU BY THE WEEK AND MY AVIN SHOWS ON YOUR RECALL DATABASE. WHEN I GO TO THE MANUFACTURER'S DATABASE, IT DOESN'T. SO, WHAT DO I NEED TO DO?
- Reported
- Nov 2019
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsMay 2019 · ODI 11208674Details +Close −
SEAT BELT RETRACTOR. STOPPED RETRACTING AND LOCKED IN PLACE WHEN VEHICLE WAS RESTARTED. WOULD NOT RETRACT AT ALL. COST FOR PART $278
- Reported
- May 2019
- Incident date
- May 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMay 2019 · ODI 11206849Details +Close −
CARLOS AND GEORGE OF KINGS OF CARS WORK (323) 213-3845 MOBILE +1 323-503-3983 HOME 5911 E. OLYMPIC BLVD LOS ANGELES , CA 90022 THEY SOLD ME THIS CAR WITH ODOMETER READING 84,000 MILES AROUND MARCH 2018...AFTER 2 WEEKS CAR WAS SHAKING AND NOT TURNING PROPERLY, AND STEERING WHEEL WAS BOUNCING WHEN DRIVING...TOOK IT TO MY MECHANIC, THEY HAD ME REPLACE ALL 4 TIRES, REALIGNED, BALANCE AND BACK BRAKES. 2 MONTHS LATER, PROBLEM REAPPEARED AND WORST. TOOK IT BACK TO GEORGE, HE GOT HIS MECHANIC DO SAME THING AGAIN, PLUS REPLACES FRONT BAKES, 2 MONTHS LATER TOOK IT TO TOYOTA FOR A AIR BAG SAFETY RECALL, WHILE THERE I ASKED TOYOTA TO LOOK INTO THIS ISSUE, TOYOTA FOUND OUT FROM RUNNING THEIR CARFAX REPORT THAT THIS SAME VEHICLE WAS RECORDED SEVERAL TIMES AT MECHANICS WITH LAST RECORDED MILEAGE IN 2017 OF 194,000 MILES, TOYOTA URGED ME TO RETURN CAR TO GEORGE KING CAR BECAUSE MORE SAFETY ISSUES MIGHT BE PRESENT SINCE CAR HAVING BALANCING ISSUES AND VIRRING OFF THE ROAD. CAR WAS RETURNED ONN8/18/2018, UNFORTUNATELY [XXX] CLAIMED NO KNOWLEDGE OF ISSUE AND CAR WILL BE DEALT WITH. IN JANUARY 2019 TO MAY 2019 I RECEIVED SEVERAL PARKING TICKETS IN PLACES I HAVE NEVER BEEN PLUS DMV SENT ME NOTICE THEY WERE SUSPENDING LICENSE 6RRU625 FOR NOT HAVING INSURANCE, CAR STILL IN MY NAME. GEORGE CLAIMED TO FIX IT BUT NOW I NEED YOU TO GO AFTER HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
- Reported
- May 2019
- Incident date
- Aug 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2019 · ODI 11164548Details +Close −
WATER ENTERS TRANSMISSION THROUGH DEFECT IN SAFETY NEUTRAL SWITCH CAUSING TRANSMISSION INPUT SHAFT TO MALFUNCTION CAUSES DELAY IN TRANSMISSION ENGAGING THEN JUMPS INTO GEAR. VEHICLE STATIONARY
- Reported
- Jan 2019
- Incident date
- Dec 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2018 · ODI 11155353Details +Close −
REAR UNDER CARRIAGE / FRAME HAS EXCESSIVE CORROSION THAT SHOULDN'T BE CONSIDER NORMAL WEAR. TRUCK WAS EARLIER RECALLED FOR REPLACEMENT OF LEAF SPRINGS DUE TO POTENTIAL FAILURE FROM CORROSION. LIKEWISE, DO BELIEVE FRAME, LIKE SOME EARLIER MODELS OF TACOMA'S, SHOULD ALSO BE CONSIDERED FOR RECALL. FIRST SIGNS OF CORROSION/RUST BEGAN @ 2014 AND HAS BEEN PROGRESSING STEADILY.
- Reported
- Dec 2018
- Incident date
- Jan 2014
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2018 · ODI 11140407 · fireDetails +Close −
TL* THE CONTACT OWNED A 2011 TOYOTA 4RUNNER. WHILE DRIVING 25 MPH, THE CONTACT NOTICED SMOKE COMING FRONT THE VENTS INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND DID NOT DETECT ANY SMOKE. THE CONTACT OPENED THE DRIVER'S DOOR AND SAW FLAMES COMING FROM THE CENTER CONSOLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNKNOWN LOCATION. THE DEALER (REINHARDT TOYOTA, 911 EASTERN BLVD, MONTGOMERY, AL 36117, (334)-272-7147) WAS CONTACTED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.
- Reported
- Oct 2018
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- Fire
Air BagsJul 2018 · ODI 11112901 · crash · 1 injuriesDetails +Close −
WE WERE HIT HEAD ON IN A COLLISION ON 5/5/2017 AND THE AIRBAGS DID NOT DEPLOY. THE FRONT AND SIDE BAGS OF THE OTHER VEHICLE DEPLOYED. THE VEHICLE WE WERE IN DID NOT. IT WAS UNPROVABLE BUT THE AIRBAGS DIDN'T DEPLOY. WE WERE DRIVING AT APPROXIMATELY 60 MPH ON A 4 LANE HIGHWAY.
- Reported
- Jul 2018
- Incident date
- May 2017
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Electrical SystemJul 2018 · ODI 11111934Details +Close −
DRIVER'S SIDE TAIL LIGHT ASSEMBLY SHORTED OUT WHILE DRIVING
- Reported
- Jul 2018
- Incident date
- May 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2018 · ODI 11110616 · crashDetails +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS STILL DRIVABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL AT TOYOTA OF NORTH MIAMI (16600 NW 2ND AVE, MIAMI, FL 33169, (305) 974-1103). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
- Reported
- Jul 2018
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsMar 2018 · ODI 11080969Details +Close −
TAKATA RECALL TOYOTA HAS BEEN UNRESPONSIVE TO FIX THE ISSUE.
- Reported
- Mar 2018
- Incident date
- Mar 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2018 · ODI 11067064Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS CONTACTED (AUTONATION TOYOTA CERRITOS, 18700 STUDEBAKER RD, CERRITOS, CA 90703, 562-802-4000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL WAS NOT AVAILABLE. *TT THE CONSUMER STATED THEY ONLY REPAIRED THE AIRBAGS. *TR
- Reported
- Feb 2018
- Incident date
- Feb 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2018 · ODI 11064486Details +Close −
TAKATA RECALL NO ACTION FROM THE MANUFACTURER. CONTINUED DELAYS IN CORRECTING THE PROBLEM IS PUTTING MY FAMILIES LIFE IN JEOPARDY.
- Reported
- Jan 2018
- Incident date
- Jan 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2018 · ODI 11062617Details +Close −
TAKATA RECALL.RECEIVED A LETTER FROM TAKATA STATING MY CAR WAS RECALLED DUE TO DEFECTIVE AIRBAGS.NEVER RECEIVED A RECALL NOTICE.I AM PREGNANT AND NEED TO KNOW IF MY CAR IS SAFE TO DRIVE
- Reported
- Jan 2018
- Incident date
- Jan 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2017 · ODI 11052057Details +Close −
2011 TOYOTA 4RUNNER
- Reported
- Dec 2017
- Incident date
- Dec 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2017 · ODI 11043413Details +Close −
TAKATA RECALL: WE WERE NOTIFIED OF THE RECALL FOR THE AIR BAG ON OUR 2011 4RUNNER OVER A YEAR AGO. WE HAVE INQUIRED AND OPENED AN ISSUE FOR IT WITH THE DEALERSHIP, BUT ARE BEING TOLD THAT THE PART IS STILL NOT AVAILABLE. WE ARE VERY FRUSTRATED, AS THIS IS THE PRIMARY VEHICLE WE USE WHEN COMMUTING AND GOING ON TRIPS, BUT CANNOT DO SO. WE WERE OFFERED A RENTAL, BUT I AM CONCERNED WITH LEAVING OUR VEHICLE ON THE DEALERSHIP LOT. WE RECEIVED A LETTER IN THE MAIL YESTERDAY, STATING THAT THE COMPANY WHO MAKES THE AIR BAGS, TAKATA, HAS FILED FOR BANKRUPTCY IN THE US. WE ARE STUCK N A ROCK AND A HARD PLACE NOW AND DO NOT KNOW WHAT TO DO. WE HAVE HAD TO DRIVE THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, JUST TO GET LOANER VEHICLES FOR A FEW DAY TRIPS WE HAVE DONE. THIS HAS BECOME A HUGE INCONVENIENCE AND WE WANT THE ISSUE RESOLVED.
- Reported
- Nov 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2017 · ODI 11039376Details +Close −
TAKATA RECALL; CONTACTED THE DEALER, WHO STATES THAT PARTS ARE NOT AVAILABLE. WE ARE ON A LIST. VEHICLE FRONT PASSENGER SEAT IS UNUSABLE SINCE RECALL
- Reported
- Oct 2017
- Incident date
- Oct 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2017 · ODI 11035190Details +Close −
TAKATA RECALL I HAVE OWNED MY VEHICLE SINCE I BOUGHT IT IN 2011 AND BEEN TAKING IT TO ALLEN TOYOTA IN GULFPORT, MS FOR ROUTINE MAINTENANCE. LAST WEEK, AT THE 120,000 MILE OIL CHANGE THE DEALERSHIP INFORMED ME THAT THERE WAS A RECALL ON THE AIRBAGS. I CALLED TOYOTA HQ AND THEY INFORMED ME THAT THE RECALL WAS ISSUED IN MAY 2016. I ASKED WHY I HAD NOT BEEN INFORMED PREVIOUSLY, SINCE . (I HAVE NOT CHANGED ADDRESSES). JADE, THE TOYOTA REP SAID THAT THE DEALERSHIP PROBABLY DID NOT INFORM ME BECAUSE THEY MAY NOT HAVE HAD A REPLACEMENT PART. SHE ALSO SO THAT IT WAS THE NHTSA'S RESPONSIBILITY TO INFORM ME OF THE RECALL. I FIND THE FORMER REASON A POOR EXCUSE SINCE IT RESULTED IN ME AND MY FAMILY DRIVING IN AN UNSAFE VEHICLE FOR OVER A YEAR. IF THE LATTER REASON IS TRUE, I WOULD LIKE TO KNOW WHY NHTSA DID NOT SEND ME A RECALL NOTICE. THANK YOU FOR ANY INVESTIGATION, EXPLANATION AND FORMAL COMPLAINT NOTICE TO TOYOTA. TOYOTA CASE # 1710201403
- Reported
- Oct 2017
- Incident date
- Oct 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2017 · ODI 11031700Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEYWARD ALLEN TOYOTA (2910 ATLANTA HWY, ATHENS, GA 30606, (706) 369-5020) WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Oct 2017
- Incident date
- Oct 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11030477Details +Close −
TAKATA AIRBAGS. I JUST PURCHASED THIS VEHICLE AND THE RECALL HAS NOT BEEN INCOMPLETE.
- Reported
- Sep 2017
- Incident date
- Aug 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11025325Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION TOYOTA, EAST ARAPAHOE ROAD, CENTENNIAL, CO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2019. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Sep 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11024967Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VILLAGE TOYOTA (2431 S SUNCOAST BLVD, HOMOSASSA, FL) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Sep 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11024064Details +Close −
TAKATA RECALL - JUST GOT OFF THE PHONE WITH THE LOCAL DEALER AND THEY SAID THE PART TO FIX THE RECALL TAKE ABOUT 6 TO 8 WEEKS TO ARRIVE. THEY GAVE ME AN APPOINTMENT FOR NOVEMBER 20. I THINK THAT IS A REALLY LONG TIME.
- Reported
- Sep 2017
- Incident date
- Sep 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11023347Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS AND STATED THAT THE REMEDY AND PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED THREE DIFFERENT DEALERS (CHUCK PATTERSON TOYOTA, (530) 895-1771), (YUBA CITY TOYOTA, 530-212-6116), AND (ROSEVILLE TOYOTA, (800) 473-3133). NONE OF THE DEALERS PROVIDED A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE MANUFACTURER STATED THAT THEY WOULD FOLLOW UP WITHIN 48 HOURS CONCERNING A LOANER VEHICLE, BUT NEVER DID. THE CONTACT HAD BEEN WAITING FOR A REPAIR FOR MORE THAN A YEAR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE.
- Reported
- Sep 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11022925Details +Close −
TOYOTA TAKATA RECALL AND SPIRAL CABLE ASSEMBLY: 2011 TOYOTA 4RUNNER HORN STOPPED FUNCTIONING. THIS VEHICLE, ACCORDING TO NHTSA, IS AFFECTED BY THE TAKATA AIRBAG RECALL. ON SEPT 2, 2017, TOYOTA DEALER DIAGNOSED SPIRAL CABLE ASSEMBLY AS CAUSE OF HORN FAILURE. GIVEN THE FAULTY SPIRAL CABLE ASSEMBLY AS THE CAUSE OF THE HORN FAILURE AND THE APPARENT CAUSE OF THE AIRBAG MALFUNCTION, THIS FAULTY PART RAISES TWO SERIOUS SAFETY ISSUES: NO HORN, POTENTIALLY EXPLOSIVE AIRBAG. FOLLOWING THE DEALER SERVICE, WE FILED A CONCERN WITH TOYOTA ON SEPT 5, 2017. TOYOTA CUSTOMER SERVICE INSISTED ON SEPT. 12, 2017 THAT THE VEHICLE IS SAFE. WE DO NOT BELIEVE THE VEHICLE IS SAFE. THE PROBLEM STARTED WHILE THE CAR WAS IN MOTION.
- Reported
- Sep 2017
- Incident date
- Aug 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11022941Details +Close −
TAKATA RECALL FRONT PASSENGER AIRBAG INFLATOR.
- Reported
- Sep 2017
- Incident date
- Jun 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11022944Details +Close −
TAMARA RECALL: I HAVE LOOKED IT UP AND FOUND THAT MY VEHICLE HAS TAKATA AIR BAGS, YET THERE IS NO RECALL NOTIFICATION. FROM WHAT I HAVE RESEARCHED THE DEPLOYMENT OF THE BAGS COULD CAUSE SERIOUS INJURY OR POSSIBLY DEATH. IN MY OPINION A RECALL SHOULD BE IMPLEMENTED ASAP
- Reported
- Sep 2017
- Incident date
- Sep 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11022273Details +Close −
TAKATA RECALL THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER.
- Reported
- Sep 2017
- Incident date
- Sep 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11022210Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TEXAS TOYOTA OF GRAPEVINE (701 E STATE HWY 114, GRAPEVINE, TX 76051 (817) 329-5949) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Sep 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11021451Details +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEVE LANDERS TOYOTA OF NORTHWEST, ARKANSAS (LOCATED AT 411 SOUTH METRO PARKWAY 72758) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Sep 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11021559Details +Close −
TAKATA RECALL
- Reported
- Sep 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11021263Details +Close −
TAKATA RECALL CAUSING UNDO STRESS BECAUSE OF THE LENGTH OF TIME IT IS TAKING TO GET NOTIFICATION TO REPAIR THESE AIRBAGS. NEED TO GET THIS DONE RIGHT AWAY. I AM SCARED TO DRIVE THIS CAR!!!
- Reported
- Sep 2017
- Incident date
- Nov 2011
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2017 · ODI 11020048Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (RICK MC GILL'S AIRPORT TOYOTA, 3145 ALCOA HWY, ALCOA, TN, 37701) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT WAS CURRENTLY IN A DIFFERENT STATE FROM THE ORIGINAL STATE WHERE THE VEHICLE WAS REGISTERED. THE MANUFACTURER WAS CONTACTED AND FILED CASE NUMBER: 1702240396. THE MANUFACTURER ALSO STATED THAT THERE WERE NO PARTS AVAILABLE FOR THAT ZONE AND, BECAUSE THE VEHICLE WAS OUT OF ITS ZONE (A), THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE REMEDY. A LOANER VEHICLE OF SMALLER QUALITY WAS PROVIDED AND THE CONTACT'S VEHICLE WAS STORED BY THE DEALER. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Aug 2017
- Incident date
- Mar 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2017 · ODI 11020106Details +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LAKESIDE TOYOTA, LOCATED AT 3701 N CAUSEWAY BLVD METAIRIE, LA 70002) AND WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF ISSUE AND ADVISED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Aug 2017
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2017 · ODI 11020186Details +Close −
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). A RECALL WAS ISSUED FOR THE TAKATA AIRBAGS IN MY 2011 TOYOTA 4RUNNER AND I WAS ADVISED IN THE NOTIFICATION THAT NO PASSENGERS SHOULD BE ALLOWED TO TRAVEL SITTING IN THE FRONT PASSENGER SEAT OF MY VEHICLE. I SHARED THIS INFORMATION WITH MY SON AND DAUGHTER-IN-LAW AND THEY WILL NOT ALLOW MY GRANDCHILDREN TO RIDE IN MY VEHICLE DUE TO THE REPORTS THAT UPON DEPLOYMENT THE AIRBAGS CAUSE METAL FRAGMENTS TO DISPERSE CAUSING INJURY TO INCLUDE FATALITIES FROM THE PROJECTILES EMITTED FROM THE DEPLOYMENT OF THE TAKATA AIRBAGS. THERE IS NO REMEDY FOR THIS ISSUE. I HAVE LOSS THE USE OF MY FRONT PASSENGER SEAT AND THE ABILITY TO TRANSPORT MY GRANDCHILDREN. THIS ISSUE MUST BE REMEDY IMMEDIATELY. PLEASE HELP! BEST REGARDS, [XXX] (FORMERLY [XXX]). *DL
- Reported
- Aug 2017
- Incident date
- Jan 2015
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(10)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsSep 2019 · 19V005000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Open full NHTSA recall record →StructureMar 2017 · 17V425000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain 2011-2016 Toyota Tacoma and 4Runner vehicles equipped with accessory hood scoops installed by SET or SET dealers. The adhesive attaching the hood scoop may weaken, allowing the hood scoop to detach from the vehicle.
Risk: If the hood scoop detaches, it may become a road hazard, increasing the risk of a crash.
Remedy: SET will notify owners, and dealers will mechanically fasten the scoop to the hood, free of charge. The recall began on September 1, 2017. Owners may contact SET customer service at 1-954-429-2000. SET's number for this recall is SET17B.
Open full NHTSA recall record →Engine And Engine CoolingMar 2016 · 16V577000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured September 3, 2009, to December 1, 2014. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Risk: Contact with an exhaust tip may result in personal injury.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began September 15, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16D.
Open full NHTSA recall record →SeatsFeb 2016 · 16V396000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Open full NHTSA recall record →EquipmentSep 2013 · 13V123000Details +Close −
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Open full NHTSA recall record →Air Bags · 13V014000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Open full NHTSA recall record →Seats · 14V743000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Open full NHTSA recall record →Engine And Engine Cooling · 15V515000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2015 Toyota 4Runner vehicles manufactured March 29, 2010, to July 30, 2015. The affected vehicles may be equipped with accessory exhaust tips installed by SET or SET dealers that may contact people and possibly burn them while they are standing behind the vehicle.
Risk: Contact with an exhaust tip may result in personal injury.
Remedy: SET will notify owners, and dealers will install a re-designed exhaust tip that is smaller in diameter and is more recessed behind the bumper, free of charge. The recall began on September 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for the recall is SET15D.
Open full NHTSA recall record →Air Bags · 16V340000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Open full NHTSA recall record →Air Bags · 19V741000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Crash-test ratings
2011 Toyota 4runner SUV RWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2011 Toyota 4runner SUV AWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| 4Runner 4WD | 4.0L 6-cyl | Part-time 4-Wheel Drive | Automatic (S5) | 17 | 22 | 19 |
| 4Runner 4WD | 4.0L 6-cyl | 4-Wheel Drive | Automatic (S5) | 17 | 22 | 19 |
| 4Runner 2WD | 2.7L 4-cyl | Rear-Wheel Drive | Automatic 4-spd | 18 | 21 | 19 |
| 4Runner 2WD | 4.0L 6-cyl | Rear-Wheel Drive | Automatic (S5) | 17 | 23 | 19 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2011 Toyota 4Runner: frequently asked
What does the complaint record show for the 2011 Toyota 4Runner?
Owners filed 163 NHTSA complaints about the 2011 Toyota 4Runner. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2011 Toyota 4Runner?
The most-reported problem areas are Air Bags (69% of complaints) and structure (5%).
How many recalls does the 2011 Toyota 4Runner have?
10 recalls have been issued that affect the 2011 Toyota 4Runner, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2011 Toyota 4Runner get?
The EPA rates the 2011 Toyota 4Runner at 19 mpg combined.