Model-year record

2014 Tesla Model S
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
This page shows records, not a buy or avoid call.
The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
365
Reports to NHTSA, 2014
Safety recalls
9
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
89
EPA estimate
Known issues
Electrical System issues lead owner complaints (32% of 365 reports), followed by suspension (22%).
+ 11 more component categories with fewer reports.
Share of all 365 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11092655, ODI 11139174, ODI 11545459, ODI 11450891, ODI 11395170.
Individual complaint reports(365)
Showing the 50 most recent reportsUnknown Or OtherJul 2026 · ODI 11750141Details +Close −
Dashboard is leaking glue out the bottom center causing the computer screen and dash control panels to move. I'm not feeling safe driving as I'm not sure if they will drop down or stop functioning at any point. Tesla wants $1500 to fix, and I don't have that money being retired. How can Tesla glue their cars together, and it only last for about 10 yrs?? I feel like this is a safety issue that they should be fixing.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJun 2026 · ODI 11744089Details +Close −
This issue appears to be related to a known MCU failure affecting early Tesla Model S vehicles. The touchscreen exhibits screen melting/discoloration and eventually goes blank or becomes inoperative. When this occurs, critical functions including occupant detection indicators, seatbelt warnings, and windshield defrost controls may become unavailable. The loss of these functions creates potential safety risks involving visibility, occupant protection, and driver awareness while operating the vehicle."
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlMay 2026 · ODI 11741164 · crash · 1 injuriesDetails +Close −
I have been driving my Model S Tesla for 13 years. On 30 April as I was pulling into a parking space at my local grocery store, I applied the brakes to ease into the space and my car surged forward with unintended acceleration. I smashed into the concrete base of a light pole, the airbags deployed and my car ricocheted back about 8 feet. There were no warning messages. I was taken to the emergency room and had whiplash and a burn on my leg from the airbag. No one else was hurt. I know it was the car that malfunctioned because my foot was still on the brake after the collision and the airbags bruised the right side of my right leg. It could not have bruised it in that way if my foot had been on the accelerator. The insurance company inspected and declared a total loss. I obtained the black box data from Tesla and am uploading the documents below. The car is currently at the Tesla collision center. They do not seem interested in evaluating the problem.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Power TrainMay 2026 · ODI 11735218Details +Close −
Motor suddenly failed after a required update while driving, nearly causing a crash with multiple commercial vehicles and pedestrians, leaving brake lights dangerously always on and alarm sounding, killed 12v as well.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11734270Details +Close −
**Incident / Defect Description for NHTSA Safety Complaint** **Vehicle Information** - Make: Tesla - Model: Model S - Year: 2014 - VIN: [XXX] - Approximate Mileage: 148,129 miles - Date of Discovery / Failure: 04/23/2026 **Description of the Defect** This vehicle is equipped with Tesla’s Large Drive Unit (LDU / rear drive unit), which was used in the majority of 2012–early 2020 Model S vehicles (RWD and Performance models). The LDU design routes coolant through the hollow rotor shaft. Over time, the rotor seal fails and allows ethylene glycol coolant to leak internally into the motor and inverter. Evidence of this failure is easily visible by removing the rear speed sensor, where blue coolant, corrosion, and debris are present. This is a well-documented design flaw affecting thousands of vehicles. **Consequences of the Defect** Coolant intrusion causes: • Corrosion and rust in the stator windings • Washing out of bearing grease • High-voltage isolation faults • Inverter damage • Complete drive unit failure **Safety Risks** This defect presents an unreasonable risk to motor vehicle safety because: • Drive unit failure can occur suddenly and without warning while driving, resulting in total loss of propulsion. This is especially dangerous on highways, in traffic, or at high speeds. • Coolant inside high-voltage electrical components increases the risk of electrical shorts, arcing, or fire. • Reduced power or complete shutdown can lead to loss of vehicle control and potential crashes. I have experienced complete drive unit failure. Many other owners report identical issues, often between 50,000–120,000 miles. Tesla has not issued a recall despite this being a widespread, predictable design defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11723948Details +Close −
Agency: National Highway Traffic Safety Administration I am submitting a complaint regarding repeated denial of access to charging infrastructure for my electric vehicle due to fraudulent billing activity within Tesla’s Supercharger network. I own a 2014 Tesla Model S located in Alabama. My Tesla account has repeatedly recorded Supercharging sessions in California that were not performed by my vehicle. Tesla customer support representatives have acknowledged that this issue appears to involve VIN cloning or a flaw in their charging identification system. Because I blocked my credit card to prevent fraudulent charges, Tesla’s system repeatedly flags my account as having unpaid balances and automatically disables my vehicle’s access to the Supercharger network until those balances are resolved. This creates a situation where my vehicle can be denied access to charging infrastructure even though the charges are fraudulent and unrelated to my vehicle’s actual activity. The issue has occurred multiple times over several months and requires repeated calls to Tesla customer support to restore charging functionality. Loss of access to charging infrastructure can significantly impact the usability and operational reliability of an electric vehicle. I am requesting that this issue be investigated as a potential defect in the Supercharger billing or authentication system that could affect multiple vehicle owners.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2026 · ODI 11721790Details +Close −
Rear Door handles are inoperable again after repairs made by dealer. The fault is due to design fault with the wiring harness on the door handles. Manufacturer refuses to make repairs under warranty
- Reported
- Mar 2026
- Incident date
- Dec 1969
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2026 · ODI 11720129Details +Close −
The rear door handle has failed and now the door pops open when parked.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2026 · ODI 11718369Details +Close −
This is regarding a 2014 Model S fully electric vehicle. Any reference to an 'engine' simply implies the motor. Accelerator pedal became unresponsive and abruptly lost drive power while going ~55mph on the highway. The PRND display on the display panel went red. Car was towed to the service center Immediately after this malfunction, I somehow cruised along towards the shoulder with just with brakes and hazard lights. Total loss of motor power caused vehicle to slow down and vehicles behind me had to slow down (and honk). After coming to complete stop and shifting to Park the PRND display turned white again indicating function was restored. Shifting to D seem to re-engage the motor and I could pull away to the nearest exit and then into a parking lot. At this location it no longer responded to R or D positions and had to finally towed. Frequent drive unit failure is apparently a prevalent issue on certain models. Not sure if anyone else was in a similar situation. Service centers admit this as well as there is evidence on online forums Warning sign (PRND turning red) appeared at the exact moment of failure. On stopping and going back to Park it would go away. No persistent errors remained on the screen. After the motor had completely failed, various other warnings started appearing (ref photos)
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringFeb 2026 · ODI 11717659 · crash · 1 injuriesDetails +Close −
The contact owned a 2014 Tesla Model S. The contact stated that while driving at an undisclosed speed on the highway, the vehicle exited into a tunnel. The contact stated that his hands were on the steering wheel and that the steering wheel did not move; however, the vehicle inadvertently made a sharp left turn, and the passenger-side headlight struck the tunnel wall. The vehicle spun rapidly, and the contact's head snapped to the right. The air bags did not deploy. The contact received medical attention for whiplash. Police were made aware of the crash but did not arrive on the scene. There was no police report filed. The contact pulled over on the shoulder of the road and then restarted the vehicle. The vehicle had driven for a mile when the tire pressure dropped to zero. The vehicle was towed to the residence and then to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
- Reported
- Feb 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Electrical SystemDec 2025 · ODI 11705673Details +Close −
I am the current owner of a 2014 Tesla Model S equipped with MCU1. While driving, including at freeway speeds, the center touchscreen has rebooted unexpectedly, showing only the Tesla logo before recovering. During these reboots, critical vehicle functions are unavailable, including the rearview camera, HVAC/defrost controls, and other essential features. This failure matches the exact safety defect described in NHTSA Recall 21V-035 related to the MCU/eMMC failure. I reported this safety issue to Tesla Service and provided photo evidence of the screen rebooting while driving. Tesla has refused to address this as a recall or safety repair. Tesla claims the recall was previously completed under a prior owner but refuses to provide any documentation proving that the recall repair was actually performed, citing prior owner privacy. Tesla has further stated that diagnosis of this active safety defect would be customer-paid due to the basic warranty being expired and has indicated that the only path forward is a paid infotainment upgrade. Tesla is effectively requiring payment to diagnose and resolve a known safety defect. As the safety defect is actively occurring while driving and Tesla has marked the recall as complete without providing proof or correcting the issue, I am requesting NHTSA review whether Tesla is improperly closing out recalls without ensuring the defect has been remedied and whether charging customers to diagnose known safety defects is appropriate. After entering my VIN into NHTSA’s recall lookup, NHTSA shows Recall 21V-035 (MCU/eMMC failure) as Recall Incomplete for my vehicle. This directly contradicts Tesla’s claim that the recall was previously completed. Tesla has refused to provide documentation and is requiring paid diagnosis and a paid infotainment upgrade despite the recall being listed by NHTSA as unresolved.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2025 · ODI 11703740Details +Close −
My [XXX] mother owns a 2014 Tesla Model S P85+ (VIN: [XXX] ) with only 50,367 miles. The vehicle suddenly became completely inoperable without warning. It would not turn on, would not charge, and the charge port would not open. The vehicle had to be towed. Tesla diagnosed failures of the high-voltage battery contactors, the onboard charger assembly, and HV circuit integrity. These are essential high-voltage components that should not fail at such low mileage. When these parts fail, the vehicle loses all ability to charge, loses all propulsion capability, and becomes a stranded hazard. This represents a safety concern because the vehicle can shut down without warning and cannot be moved, which could leave occupants stuck in unsafe conditions or traffic. The charge port failing to open is also a safety issue, as the vehicle cannot be charged in an emergency and the owner has no way to safely get the vehicle off the road once it loses power. Tesla quoted nearly $4,000 for repairs and refused goodwill assistance even though this is a known early Model S issue and these components have been redesigned in later models. My mother is on a fixed Social Security income and cannot afford the repair or even the diagnostic fee. This situation may cause her vehicle to be repossessed through no fault of her own. I am requesting NHTSA to review premature high-voltage component failures on early Tesla Model S vehicles, as these failures pose safety risks and leave owners stranded with no warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Dec 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2025 · ODI 11701015Details +Close −
After a high-voltage junction box repair performed by Tesla, the vehicle shut down 15 miles after leaving the service center. Tesla replaced the high-voltage harness at no cost but provided no explanation. After the HV harness replacement, new proximity/sensor alerts began triggering that were not present before their HV work. Multiple reasonable diagnostic procedures were refused, including bench-testing the sensors. Tesla is pressuring me to take possession of the vehicle without providing written confirmation that it is safe to operate following the HV system failure and subsequent replacement of HV components. I am concerned the vehicle may have unresolved high-voltage or wiring issues that could pose a safety hazard.
- Reported
- Nov 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2025 · ODI 11695537Details +Close −
The main touchscreen (MCU1) and instrument cluster on my 2014 Tesla Model S frequently freeze, reboot, or go blank while driving. When this happens, I lose access to defrost, turn signals, backup camera, and speed display. I contacted Tesla Service, but they refused to repair or replace the unit under recall EA20-003 or the extended warranty, even though the symptoms match the known eMMC 8GB memory failure. The black screen and frozen instrument cluster create a clear safety risk. Tesla should cover this issue under the recall or provide an equivalent MCU2 replacement if MCU1 parts are unavailable.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionAug 2025 · ODI 11681856Details +Close −
Vehicle Information: 2014 Tesla Model S VIN: [XXX] Incident Date: [XXX] Component Affected: Suspension / Air Suspension / Ride Height Control Problem Description: On [XXX], while driving, my 2014 Tesla Model S suddenly raised itself to and/or beyond maximum ride height without any driver input. Immediately afterward, the front driver-side suspension collapsed completely, leaving the vehicle unsafe to operate. This appears to be an uncommanded overinflation event caused by Tesla’s suspension control system. It is not normal wear but a manufacturer-induced malfunction. If this failure had occurred at highway speeds, it could have caused catastrophic loss of control. The collapse of a suspension system without warning is a serious safety defect. Tesla’s service center in Moraine, OH, has refused to review the vehicle logs (which would confirm this sequence of failure) and has instead classified the incident as a standard part failure. As a result, Tesla is attempting to push full financial liability onto the owner instead of addressing what is clearly a safety-critical defect. Safety Concern: A sudden, uncommanded suspension height change followed by collapse could lead to total loss of vehicle control and a crash. This poses an ongoing risk to both Tesla drivers and the public. Requested Action: I am requesting that NHTSA investigate this failure mode as a safety defect in Tesla Model S vehicles and require Tesla to address these failures appropriately. Service Center Involved: Tesla Service Center 1927 W Dorothy Ln Moraine, OH 45439 Owner Information: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingAug 2025 · ODI 11680333Details +Close −
The contact owns a 2014 Tesla Model S. The contact stated while driving at various speeds, the digital screen intermittently blacked out and several safety features were inoperable. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the resort block remained at 90%, and the same EMMC ID that should have been covered under NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
- Reported
- Aug 2025
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2025 · ODI 11676492Details +Close −
Coolant ingress found on second Model S large drive unit in rear. After this leak destroyed my first vehicle, second was checked as a precaution and was found to have coolant leaking into drive unit as well.
- Reported
- Jul 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2025 · ODI 11663654Details +Close −
the recirculation button takes 3 presses to engage/disengage or 1. sometimes 2. it's supposed to be an "intelligent" design. I'm sure there's software programming that determines when 2 presses are required vs 3 or 1 but to a driver it can be dangerous while focusing on the road. It should just be 1 press engages or disengages recirculation PERIOD just like other vehicles. Also, those buttons should be on the main page of the ipad screen. it shouldn't take opening 2-3 different pages on the screen to get to the recirculation button. Buttons that should be on the main page that you don't need to open several pages to get to: 1. recirculation button 2. AC button (it is a serious safety issue when trying to defrost on a humid day but it takes pressing several different buttons to get to the AC button that should just be out in the open like any other car. 3. suspension height (sometimes you need to quickly change for clearance and if distracted by opening several pages to get to the suspension button, it is a safety issue) All those buttons should be lined up on the far left edge of the screen closest to the driver and preferably towards the top. It's a serious safety issue to be distracted by fidgeting around on the screen to get to those buttons that are supposed to be "right there".
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Forward Collision AvoidanceMar 2025 · ODI 11651183Details +Close −
I was driving my car on the freeway on cruise control, when there was a sudden/automatic violent break of 65 MPH to 0 MPH. There was no car in front of me, and there was nothing above my car (no direction sign, no bridge, no FASTRAK billboard, nothing). This was a "phantom break" and it was violent and sudden. Tesla needs to fix this!
- Reported
- Mar 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2025 · ODI 11646270Details +Close −
The contact owns a 2014 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System); however, the OTA update had not been received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that the OTA update was available. The manufacturer was notified of the failure, a case was opened, and it was confirmed that the OTA update was available. Later, the case was closed after the manufacturer confirmed the OTA update had been pushed to the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
- Reported
- Mar 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2025 · ODI 11641238Details +Close −
My instrument cluster goes off while driving making it impossible to know my current speed. It also will cut off when i put it in park and the car will not move until it completely reboots. Sometimes it will just freeze and say the car is off and in park while the car is in Drive moving. One time the cluster showed that the car was in reverse but when i hit the accelerator, car moved forward. Cluster is constantly rebooting itself. 2014 Tesla models S 85. I have an attached video where all warning signs are illuminated,no speedometer and shows its in park while im driving
- Reported
- Feb 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2025 · ODI 11636859Details +Close −
Drivers door handle failed to operate, occupant was locked out of vehicle, safety of operator was compromised as elderly operator has to climb over passenger and center console to enter drivers area. Problem is ongoing as door handle will not operate at all. Vehicle has not been inspected yet. No symptoms, door handle failed and cannot be opened from the outside at all.
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJan 2025 · ODI 11636513Details +Close −
The drive unit was leaking coolant into the electrical inverter space. The issue was verified by a mechanic who then repaired the drive unit to prevent additional coolant intrusion.
- Reported
- Jan 2025
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2024 · ODI 11622039Details +Close −
The rotor seal on the Large Drive Units on Tesla Model S and X fail, causing coolant to leak into the drive unit, flooding it and damaging the inverter. This leads to a replacement cost from Tesla for approximately $7 - $8,000. As this is a design failure this should be a recall and Tesla should at least repair all units prior to their failure or replace them with an updated motor.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2024 · ODI 11613809Details +Close −
Overnight while plugged in and after the battery showed it was fully charged, the battery suddenly lost charge, and the car sent repeated alerts to immediately pull over and stop driving. A notice on the car showed mileage was reduced and to immediately schedule a service call. After returning home, I downloaded to the car a recent software update that cleared the error. However, after the software upgrade, Tesla messaged that they did removed tests and the high voltage battery must be replaced.
- Reported
- Sep 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2024 · ODI 11600876Details +Close −
The steering assist failed while driving. Causing near collision and very difficult to drive.
- Reported
- Jul 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2024 · ODI 11600885Details +Close −
Vehicle failed to charge at a tesla charging point. 60 miles from home , raining, had to have vehicle towed to house. Failed to charge at home charging point. Cost to have tesla fix, too expensive. Took 4 months to find another charge port for vehicle Vehicle continues to have issues
- Reported
- Jul 2024
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2024 · ODI 11589771Details +Close −
LCD dashboard is bubbling and liquid seems to be leaking within the dashboard screen. In some online research, there are concerns that contaminants can infilitrate the cabin when this happens. The problem seems to be pervasive for cars made by Tesla from 2012 to 2014. There were no warnings for when this problem ocurred. Tesla is saying that the part needs to be replaced at a cost of $1900.
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMay 2024 · ODI 11588614Details +Close −
I have put my car in the shop 11 times since I purchased it 3 years ago. Now my suspension is having issues. I don't qualify for the lemon law due to the age of my car. I paid over 30,000 for a car that is not going to last till its paid off.
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2024 · ODI 11584692Details +Close −
The contact owns a 2014 Tesla Model S. The contact stated that while the vehicle was in park(P), a person approached the driver’s side rear door, and the door unintendedly opened slightly. The contact stated that prior to entering the vehicle, the driver’s side rear door opened slightly, and while reversing, the door opened completely. The contact closed the door; however, the failure recurred. There were no alerts during the failure; however, afterwards the contact's door was opened, and the App showed a message that the door was opened. The contact stated that all the doors were not opening from inside or outside the vehicle unless the vehicle was in park. The contact stated that the driver's side door was not opening whether in park or drive. The contact added Velcro to the door handle that was used to pull the door handle open. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.
- Reported
- Apr 2024
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Latches/Locks/LinkagesApr 2024 · ODI 11581664Details +Close −
My drivers door will randomly open while driving and or while making turns, yes it is available for inspection if need be. This is put my safety at risk because its very dangerous for a door to open while driving at any speed, and if it happens to a back door items in my back seat could fall out causing a very serious accident. When the problem first started I paid to have a new door handle put in but it did not fix the problem, even after the repair the door would sometimes not close stay closed properly and the tech said he wasn't sure because he never seen a door not close every time, after looking online many people have had the same issues, I again reported this to Tesla and they set up an appointment with me to fix the door handle. I have been dealing with this issue for 6 months now. I would say the vehicle was inspected by my mobile tech, but he advised he never seen anything the issue with the door not closing or staying closed every time, said he would ask around and get back to me, I was told by another rep I had to pay for a new latch, but they couldn't confirm if this is the issue. There are only warning messages when the door opens while driving, also the door will open even if it shows its locked.
- Reported
- Apr 2024
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2024 · ODI 11578518Details +Close −
My 2014 P85D model S electric rear motor failed. I heard a loud noise coming from it so I took it in to Tesla and they agreed the motor was failing and needed to be replaced, Cost $6,582.04. If I had driven the car and the motor seized up it while on the highway it would have been catastrophic. I would have lost control as the motor froze the rear wheel. Tesla knows of this problem, has replaced many of them, unfortunately post warranty. They know the seals leak and coolant leaks into the motor and causes the motor to fail. They have made a number of design changes including the latest where they eliminate a cooling branch going through the motor. Prior to this change none of the fixes have eliminated the problem.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2024 · ODI 11577698Details +Close −
Allows driving without speedometer, was just showing Tesla branding in place.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMar 2024 · ODI 11577340Details +Close −
While driving, my back wheel fell off. I had the car in for suspension work twice in Q4 2023, and then on March 7, 2024 my back wheel fell off. When speaking with Tesla, they said that this sometimes happens and they have seen this issue before. The also told me that they think it only happens at low speeds, but I have found articles where people were on the highway and their wheel fell off. China has made Tesla do a recall for suspension and wheel issues, why haven't we? I now have had my vehicles suspension worked on at least 4 times, this is dangerous and scary.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlMar 2024 · ODI 11575320Details +Close −
On February 11, 2024, as I was entering my house garage at a very low speed, the car suddenly accelerated and hit the wall of my garage, causing damage to the garage and interior of my house. The car was insured by State Fram. It was towed to a shop for repair at which time the insurance company notified me that the car could not be repaired. The car had been totaled. Over the following several weeks, I repaired the damage to my house and bought another car.
- Reported
- Mar 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2024 · ODI 11571804Details +Close −
The vehicles MCU storage files are 100% full, and unable to read or write new data.the caches and nodes to have been cleared several times to restore data storage and writing capabilities. 12v power resets have also been Performed as well as factory reset to eliminate potentially corrupt data and free storage space.while at Tesla they Reformatted gateway SD card. The Vehicle is still unable to take firmware update and unable to unlock vehicle gateway, therefore, a new key fob is not able to be programmed to vehicle. Tesla Tested vehicle app remote start capabilities and verified proper functionality. The tech had me uninstall then reinstall the Tesla mobile app, then pair phone to vehicle. They then informed me that a new Key fob will not be able to be paired to vehicle until infotainment upgrade is performed. no further repairs possible until info upgrade. To which that isn’t right and my car is inoperable for the second time because of this issue
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJan 2024 · ODI 11567887Details +Close −
Premature wear on almost all front suspension parts relating to control arms and sway bar links. Recently had to pay out of pocket to have two steering rack bolts tightened, they were not torqued properly from the factory apparently
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJan 2024 · ODI 11566620Details +Close −
Front control arms left and right FR SUSP FORE LINK ASSY , only the replacement is available for inspection upon request. The safety that was put at risk is unknown. It was repaired by Tesla at my expense. There were no warning lamps, messages the only symptoms was noise, metal banging.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2024 · ODI 11565900Details +Close −
Can't open driver's side door from outside, safety issue for parents/first responders. Online search shows this is a common defect that needs a safety recall, the wiring is defective and costly to repair. Thank you
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingJan 2024 · ODI 11565377Details +Close −
Defective brake light seal went bad, brake light is filling with water and broke red LEDs right away, family is now not safe from rear colissions and Tesla wants $1000. Thank you
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringDec 2023 · ODI 11559342Details +Close −
I had a hard braking event to avoid a collision with a vehicle that ran a red light in front of me and immediately lost power steering and was notified park assist was also unavailable. Error codes EPAS_w001, EPAS_w002, and a GTW code I can’t remember. After leaving the vehicle on a charger overnight, the error codes disappeared and power steering returned.
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionNov 2023 · ODI 11555898Details +Close −
Our vehicle has just over 100k miles, and we have had the front control arms replaced twice. Tesla says that we have to keep replacing because it's a safety issue, but refuses to take ownership of the fact that the control arms should not fail this frequently. In China, Tesla is doing recalls for this part and there is a class action lawsuit in the US. However, Tesla has told me that I need to keep replacing this parts because if they fail then the car could crash.
- Reported
- Nov 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2023 · ODI 11555275Details +Close −
The original motor on Tesla Model S vehicles between 2012-2019 has a reputation of leaking coolant inside the drive train and therefore locking up the motor that stops all operations of the vehicle. This has already happened twice with an average life expectance of 40-60k miles. I was just informed that Tesla has finally created a version of this motor that prevents coolant leaks on the latest revision of their motor (Part# 1002633-00-U) and would like to see a recall with this long needed fix. I currently have a remanufactured motor that will end up locking up eventually and would like to get ahead of this if at all possible.
- Reported
- Nov 2023
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionOct 2023 · ODI 11552027Details +Close −
Our right rear lower control arm broke off at the outer end. The wheel and hub dropped and cambered out away from the vehicle and the vehicle could not be driven. Fortunately this occurred entering our driveway at low speed. The car was taken to Tesla and we believe should have been repaired under service bulletin [XXX] detailing this exact issue. However, they are presenting a bill for about $7000. claiming our VIN is not within this bulletin. We note that our car was purchased in January 2014 but also the bulletin says approximate. We also believe NTSHA has been made aware of this issue but has failed to issue a recall. This is a serious safety issue! At freeway speeds this could have caused a total loss of control and a serious crash in our opinion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2023 · ODI 11550980Details +Close −
Loud whining noise coming from the rear of the vehicle. Tesla says it needs a new rear drive unit. The noise has been going on for some time and gradually gotten worse.
- Reported
- Oct 2023
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2023 · ODI 11545459 · fireDetails +Close −
Three separate reports from car to Tesla: Traction Control Disabled Stability Control Disabled Automatic Emergency Braking Disabled Two hours later my car caught on fire while parked at my home. It was declared a total loss.
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- Fire
Electrical SystemSep 2023 · ODI 11545026Details +Close −
Tesla has a Salvage Vehicle policy - when a vehicle has been branded as salvaged, regardless of future repairs, they will remotely disable the vehicle's ability to DC Fast Charge and require a DC System Inspection and DC Fast Charging Inspection at a cost of $870 that can only be performed by Tesla in order to service the vehicle and restore the DC Fast Charging feature. In my case Telsa has refused to perform the eMMC recall using the fact that I have not had the DC System Inspection service performed as their basis for refusing to perform the recall. Please seek an injunction against Tesla to ban them from using any pre-conditions such as first requiring a DC System Inspection in order to perform any recalls. Thank you.
- Reported
- Sep 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2023 · ODI 11541809Details +Close −
Rearview camera goes out intermittently increasing risk of collision.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2023 · ODI 11540743Details +Close −
My car has the Gen 1 master charger assembly which is the stock part. The part malfunctioned and is a well-known issue with this vehicle. Luckily, I was not placed in harm's way when the part failed but there are many of those that have no been so lucky. This failure is not caused by the operator but is caused by the faulty factory part. This is a $3,000 repair for the owner of the vehicle alone not counting the potential risk of harm to the operator. The manufacturer must know that there is an issue with this part due to them replacing it with the Gen 2 model.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2023 · ODI 11540506Details +Close −
My car developed a handling problem. I took it to Tesla service and they told me it was a bent tie rod. The part was ordered and I took the car back in to have it installed around a month later. However, they then decided it wasn't a bent tie rod and instead was an alignment issue. They did an alignment and told me the car was fixed. The car was not fixed. I have taken the vehicle in several more times and test driven with multiple mechanics/technicians. They all agreed that there is a handling issue but it doesn't seem that bad and they've seen much worse from other Teslas (implying it is an issue with other cars as well). At this point I am told there is nothing they can do to the car despite it being somewhat dangerous. The car pulls extremely hard to the left under acceleration and pulls to the right under deceleration. However, I have had an alignment done multiple times, I've put new factory spec tires and rims on the car and replaced all of the front suspension including bushings and control arms. At freeway speeds, if you accelerate to pass, the car will veer aggressively to the left towards possible oncoming traffic. Imperfections in the road cause the car to jump around in an unpredictable manner. Not only is my car dangerous but the technicians telling me they have seen this behavior in other cars is a huge cause for concern.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(9)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Electrical SystemDec 2023 · 23V838000Details +Close −
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Risk: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Open full NHTSA recall record →Air BagsJul 2019 · 19V002000Details +Close −
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Tesla will notify owners, and Tesla Service Centers will replace the passenger frontal air bag modules, free of charge. The recall began May 29, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-19-20-001.
Open full NHTSA recall record →Seat Belts · 15V780000Details +Close −
Tesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015. The affected vehicles are equipped with driver or front passenger seat belts that may be improperly connected to the outboard lap pretensioner.
Risk: If the seat belt is not correctly attached to the pretensioner, it may not properly restrain the seat occupant in the event of a crash, increasing their risk of injury.
Remedy: Tesla will notify owners, and service centers will inspect the driver and front passenger seat belts, correcting their connection, as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-15-20-002.
Open full NHTSA recall record →Parking Brake · 17V260000Details +Close −
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Risk: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.
Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
Open full NHTSA recall record →Steering · 18V204000Details +Close −
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts and add a corrosion-preventative sealer, free of charge. The recall began May 7, 2019. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-18-32-002.
Open full NHTSA recall record →Latches/Locks/Linkages · 21V00B000Details +Close −
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Risk: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
Remedy: Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Open full NHTSA recall record →Back Over Prevention · 21V035000Details +Close −
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Risk: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Open full NHTSA recall record →Electrical System · 24V051000Details +Close −
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Risk: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Open full NHTSA recall record →Seat Belts · 24V376000Details +Close −
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
13 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla’s conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, Tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to ODI’s concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged defect, Petitioner argues that the subject vehicles should be equipped with measures that require: (i) occasional removal of the driver’s foot from the pedals; and (ii) application of the brake pedal before fully stopping the vehicle. ODI evaluated the allegations by, among other things, reviewing the Petition and supporting technical paper, and analyzing Tesla’s response to ODI’s Information Request. ODI is denying this Petition. ODI has not found evidence that warrants the opening of a safety defect investigation into the Tesla vehicles as described in the Petition. The use of regenerative braking controlled by the accelerator pedal, or one-pedal driving, is common across most light vehicle manufacturers of electric vehicles and Tesla vehicles are not unique in this respect. Further, ODI identified only a handful of collisions potentially within the scope of the alleged defect; and corresponding vehicle data demonstrated that the subject vehicles responded appropriately to control inputs by their drivers. Moreover, ODI is unaware of any evidence to suggest that Petitioner’s proposed interlock would have prevented alleged SUA events as apparently described in the Petition and supporting materials. Accordingly, the Agency is denying the petition. As with all potential motor vehicle safety risks, NHTSA will continue to review any new information or incidents as they are submitted to the Agency.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from NHTSA human factors subject matter experts, and reviews of related publications dedicated to partial driving automation. Autopilot is the simultaneous use of the features that Tesla calls Traffic-Aware Cruise Control (TACC) and Autosteer. TACC is a type of adaptive cruise control that, like traditional cruise control, maintains a set speed but also slows or accelerates as necessary to maintain the vehicle’s following distance from a vehicle in front. As designed, Autosteer detects lane markings and the presence of other nearby vehicles and objects to keep the vehicle in its driving lane. Autopilot is characterized by Tesla as an SAE Level 2 (“L2 system”) partial driving automation system that provides driver assistance through steering, propulsion, and braking within a specified driving environment under direct supervision of the driver. L2 systems should be designed to support the driver’s need to monitor the system in response to the constantly changing driving environment and, if necessary, take over the dynamic driving task. To ensure sufficient driver engagement, vehicles with L2 systems should employ driver engagement systems and usage controls that are appropriate and sufficient for the L2 system design and driver expectations. ODI completed an analysis of 956 crashes reported up to August 30, 2023. In approximately half (489) of those crashes, ODI found: 1.) that there was insufficient data to make an assessment; 2.) the other vehicle was at fault; 3.) Autopilot was found to not be in use; or 4.) the crash was otherwise unrelated to EA22002. Of the remaining 467 crashes, ODI identified trends resulting in three categories: collisions in which the frontal plane of the Tesla struck another vehicle or obstacle with adequate time for an attentive driver to respond to avoid or mitigate the crash (211), roadway departures where Autosteerwas inadvertently disengaged by the driver’s inputs (111), and roadway departures in low traction conditions such as wet roadways (145). ODI observed this pattern across all Tesla models and hardware versions. Crash and human factors assessment showed that Autopilot controls did not sufficiently ensure driver attention and appropriate use. At the same time, peer analysis and vehicle evaluations established that Autopilot invited greater driver confidence via its higher control authority and ease of engagement. This mismatch of weak usage controls and high control authority was evident in these crash categories, which included indications of driver disengagement from the driving task. This mismatch was also evident in roadway departures when the system was engaged in low traction conditions outside of Tesla’s recommendations.Additional information regarding NHTSA’s crash analysis is available in the EA22002 file. ODI reviewed these findings with Tesla during several conversations in Quarter 4 of 2023. On December 12, 2023, Tesla filed a Defect Information Report (DIR) (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system. Tesla’s DIR described the functionality of this system, stated that the prominence and scope of the system’s controls may be insufficient to prevent driver misuse, and described a remedy to improve the effectiveness of driver warnings and to reduce mode confusion. ODI completed an extensive body of work via PE21020 and EA22002, which showed evidence that Tesla’s weak driver engagement system was not appropriate for Autopilot’s permissive operating capabilities. This mismatch resulted in a critical safety gap between drivers’ expectations of the L2 system’s operating capabilities and the system’s true capabilities. This gap led to foreseeable misuse and avoidable crashes. During EA220002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries, in which foreseeable driver misuse of the system played an apparent role. ODI’s analysis conducted during this investigation, which aligns with Tesla’s conclusion in its Defect Information Report, indicated that in certain circumstances, Autopilot’s system controls and warnings were insufficient for a driver assistance system that requires constant supervision by a human driver. Given Tesla’s recall (23V838) of all vehicles equipped with Autopilot for insufficient controls to prevent misuse, ODI is closing EA22002. Concurrent with that closing, ODI has opened a Recall Query (RQ24009) to assess the effectiveness of the 23V838 remedy. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the investigation, NHTSA indicated that the PE would also evaluate additional similar circumstance crashes of Tesla vehicles operating with Autopilot engaged, as well as assess the technologies and methods used to monitor, assist, and enforce the driver?s engagement with the dynamic driving task during Autopilot operation.PE21-020 is upgraded to an Engineering Analysis (EA) to extend the existing crash analysis, evaluate additional data sets, perform vehicle evaluations, and to explore the degree to which Autopilot and associated Tesla systems may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver?s supervision. In doing so, NHTSA plans to continue its assessment of vehicle control authority, driver engagement technologies, and related human factors considerations.The attached Detailed Summary further describes NHTSA?s review to date and the basis for upgrade to an EA.
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X vehicles. The investigation has identified 426 instances of failure on part number 1041570-00-A or 1041575-00-A fore links.None of the instances resulted in any loss of vehicle control. One minor crash with no injuries is associated with the 426 instances fore link failures.A majority of the failures occurred between one to fifteen mph while parking in driveways or parking lots.In the eight instances where the vehicle was traveling more than 40 mph and the fore link failed, the vehicle remained controllable with no associated crash or injuries as a result. Tesla issued a consumer satisfaction bulletin (SB-17-31-001) on 10 February 2017, to replace the subject component on a sub-population of vehicles originally equipped with the subject fore links and built between 19 January 2016 and 25 May 2016.This sub population does not cover 75% instances of failures identified in this investigation. Additional damage to other vehicle components will occur if the vehicle is driven with this failed fore link.However no instance has shown that a failure of the fore link in this manner prevented the controllability of the vehicle in testing and reported failures. Based on this analysis,ODI is closing the investigation. ODI recommends that Tesla expand the terms of Bulletin SB-17-31-001 to cover all vehicles equipped with 1041570-00-A or 1041575-00-A fore links. This does not constitute a finding by the Agency that a safety-related defect is not present; the Agency will take further action if warranted by additional information received. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. During its investigation, ODI learned that the expected usage life rating for the 8GB eMMC NAND flash memory device is approximately 3,000 “P/E” or Program-Erase cycles, after which the eMMC NAND flash memory device would become fully consumed and no longer be operational, leading to a failure of the media control unit (MCU). At a daily cycle usage rate of 1.4 per block, accumulation of 3,000 P/E cycles would take only 5-6 years. Historically, the expected life of a vehicle generally far exceeds 5-6 years of service. ODI believes that a 5- or 6-year life expectancy for a component integral to providing the driver with safety functions is insufficient. During our review of the data, Tesla provided confirmation that all units will inevitably fail given the memory device’s finite storage capacity. Tesla provided its own statistical model showing the number of projected weekly MCU repairs from 2020 to 2028, estimating that replacement rates for MCU failures will peak in early 2022 and gradually decline until (near) full part turnover has been accomplished in 2028. According to Tesla, for subject vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device, the eMMC NAND cell hardware will fail when reaching lifetime wear, for which the eMMC controller has no available memory blocks necessary to recover. With this failure mode, the only recovery available is a replacement of the eMMC device, achieved by physical part replacement of either the MCU assembly or visual control module subcomponent. Tesla provided information concerning the effects of MCU failure on vehicle function, which include in loss of rearview/backup camera and loss of HVAC (defogging and defrosting) setting controls (if the HVAC status was OFF status prior to failure). The failure also affects the Autopilot advanced driver assistance system (ADAS) and turn signal functionality due to the possible loss of audible chimes, driver sensing, and alerts associated with these vehicle functions. Based on this analysis, ODI issued a Recall Request Letter (RRL) on January 13, 2021. The RRL was based on ODI’s tentative conclusion that a defect related to motor vehicle safety exists in the subject vehicles because the eMMC NAND flash devices have a finite lifespan based upon the number of program/erase (P/E) cycles, after which the MCU fails due to memory wear-out, which constitutes a premature failure of safety-critical part. Tesla responded to the Recall Request Letter (RRL) on January 27, 2021, and disputed the tentative findings of the RRL. Nevertheless, on January 29, 2021, Tesla filed a safety recall (21V-035), recalling (MY) 2012-2018 Tesla Model S and (MY) 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. In this recall, Tesla is providing a free hardware remedy in addition to the over-the-air (“OTA”) firmware updates that the company had previously implemented. NHTSA will continue to monitor the issue as part of its ordinary processes for overseeing the effectiveness of recalls. However, based on available information, at this time, Tesla’s recall appears to address the unreasonable risk to motor safety presented by the premature failure of the component. Accordingly, the investigation is closed. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device. EMMC NAND flash devices have a finite lifespan based upon the number of program/erase (P/E) cycles. The subject MCU allegedly fails prematurely due to memory wear-out of the eMMC NAND flash. Tesla used the same MCU with the Tegra 3 processor in approximately 159 thousand 2012-2018 Model S and 2016-2018 Model X vehicles built by Tesla through early-2018. In response to ODI's Information Request (IR) for PE20-010, Tesla provided ODI with 2,399 complaints and field reports, 7,777 warranty claims, and 4,746 non-warranty claims related to MCU replacements. The data show failure rates over 30 percent in certain build months and accelerating failure trends after 3 to 4 years-in-service.According to Tesla, for subject vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device, the eMMC NAND cell hardware can fail when reaching lifetime wear, for which the eMMC controller has no available blocks to recover. With this failure mode, the only recovery available is a replacement of the eMMC device, achieved by physical part replacement of either the MCU assembly or visual control module subcomponent. Tesla provided the effects of MCU failure on vehicle function which result in loss of rearview/backup camera, loss of HVAC (defogging) setting controls (if the HVAC status was OFF status prior to failure.) There is also an impact on the advanced driver assistance support (ADAS) Autopilot system, and turn signal functionality due to the possible loss of audible chimes, driver sensing, and alerts associated with these vehicle functions. There are precedents for addressing defects that result in loss of either backup camera, defogging, or turn signal functions under safety recalls.Tesla has implemented certain Over-The-Air or OTA updates to subject vehicles to mitigate the effects of MCU failure. These updates include firmware changes to reduce memory usage of the subject memory card, improve eMMC error correction and storage management strategies, changing the control logic for turn signal activation, and defaulting the HVAC system to Auto (71.6F) for drives after MCU failure to address windshield defogging. Tesla indicated that the MCU failures are likely to continue to occur in subject vehicles as vehicles continue to operate and use available memory in the 8GB eMMC NAND flash memory until 100% of units have failed. This investigation has been upgraded to an Engineering Analysis (EA20-003). The VOQs associated with the upgrade of this investigation are identified in the attachment to this resume.
On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 13, 2020, NHTSA's Office of Defects Investigation (ODI) opened Defect Petition DP20-001 to evaluate the petitioner?s request. ODI's evaluation included reviews of all complaints and supporting information referenced by the petitioner, as well as 14 additional complaints to NHTSA related to SUA crash allegations that were either not selected by the petitioner or were submitted after the petitioner's most recent submission. The review also included analyses of available crash data (EDR, Tesla log data, and/or video data) the Agency acquired as part of the evaluation.After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into SUA in the subject vehicles. In every instance in which event data was available for review by ODI, the evidence shows that SUA crashes in the complaints cited by the petitioner have been caused by pedal misapplication. There is no evidence of any fault in the accelerator pedal assemblies, motor control systems, or brake systems that has contributed to any of the cited incidents. There is no evidence of a design factor contributing to increased likelihood of pedal misapplication. The theory provided of a potential electronic cause of SUA in the subject vehicles is based upon inaccurate assumptions about system design and log data.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Since the information before the Agency is not indicative of a vehicle-based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive.The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP20-001. Those complaints and the 14 complaints ODI added to its evaluation can be viewed at NHTSA.gov. The reference numbers for the complaints added by ODI are: 11385350, 11383955, 11383233, 11383180, 11378492, 11378458, 11302076, 11299698, 11290006, 11190595, 11174504, 11115496, 11096644 and 11000097. The attached report, further detailing NHTSA?s reasons for denial of the petition, will be published in the Federal Register.
In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019. The petitioner bases his request on vehicle fires that took place worldwide and OTA software updates Tesla made to the Battery Management System (BMS) of certain Tesla vehicles that resulted in loss of available vehicle mileage range and increased charging durations.On October 1, 2019, the Office of Defects Investigation (ODI) opened DP19-005 to evaluate the petitioner?s request. Information provided by Tesla in response to ODI's information request letter for DP19-005 indicated that a firmware update that may limit maximum voltage was installed in certain MY 2012 through 2016 Model S vehicles (subject vehicles). The voltage limiting firmware is a dynamic algorithm that is enabled in vehicles with high Supercharging use histories, which contributes to high usage stress to the high-voltage (HV) battery. Tesla sold approximately 61,781 subject vehicles in the United States and, through August 2021, the voltage limiting firmware had been enabled in approximately 2,062 vehicles. Through December 2020, ODI identified 59 complaints from consumers alleging reductions in battery capacity (52) or charging speed (7) in the subject vehicles. Log data from these vehicles showed that the voltage limiting firmware had been enabled in about 58 percent (30 of 52) of the complaints alleging range loss. Subsequent updates have restored some or all of the battery capacity to vehicles affected by the voltage limiting firmware coupled with updates enhancing BMS battery brick monitoring algorithms. None of the complaint vehicles have reported any thermal incidents or other safety hazards related to the HV battery.The five non-crash fires referenced in the petition include two fires that occurred in China in early 2019 involving vehicles that: 1) had recently completed Supercharging sessions; 2) were at a high state-of-charge (SOC) of the HV battery; 3) were parked with the battery cooling system shutoff; and 4) had histories of high-stress usage for the HV batteries. The three fires that occurred outside China did not involve the same fact patterns regarding vehicle state and charging history. The two fires that occurred in the United States include one involving a vehicle with no Supercharging history that was driving when the fire occurred and another in which the origin of the fire was external to the HV battery. The fifth fire, which also originated external to the HV battery, involved a vehicle in Germany that had been parked at a low SOC for an extended period. To date, incidents of fires involving parked vehicles with recent Supercharging and histories of high-stress use have only been observed in China, where high-stress use factors appear to be more common. NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Given the absence of any incidents in the United States related to fast charging, and the absence of any such incidents globally since May 2019, it is unlikely that an order concerning the notification and remedy of a safety-related defect would be issued due to any investigation opened as a result of granting this petition. Therefore, upon full consideration of the information presented in the petition, and the potential risks to safety, th
On May 7, 2016, a 2015 Tesla Model S collided with a tractor trailer crossing an uncontrolled intersection on a highway west of Williston, Florida, resulting in fatal injuries to the Tesla driver.Data obtained from the Model S indicated that:1) the Tesla was being operated in Autopilot mode at the time of the collision; 2) the Automatic Emergency Braking (AEB) system did not provide any warning or automated braking for the collision event; and 3) the driver took no braking, steering or other actions to avoid the collision.On June 28, 2016, NHTSA opened PE16-007 to ?examine the design and performance of any automated driving systems in use at the time of the crash.?The Office of Defects Investigation (ODI) analyzed the following subjects as part of NHTSA?s examination of the design and performance of Tesla?s Autopilot system:1) Automatic Emergency Braking (AEB) system design and performance in the subject Tesla and peer vehicles; 2) human-machine interface issues related to Autopilot operating mode; 3) data from crash incidents related to Tesla?s Autopilot and AEB systems; and 4) changes Tesla has implemented in the Autopilot and AEB systems.NHTSA?s examination did not identify any defects in the design or performance of the AEB or Autopilotsystems of the subject vehicles nor any incidents in which the systems did not perform as designed.AEB systems used in the automotive industry through MY 2016 are rear-end collision avoidance technologies that are not designed to reliably perform in all crash modes, including crossing path collisions.The Autopilot system is an Advanced Driver Assistance System (ADAS) that requires the continual and full attention of the driver to monitor the traffic environment and be prepared to take action to avoid crashes.Tesla's design included a hands-on the steering wheel system for monitoring driver engagement.That system has been updated to further reinforce the need for driver engagement through a strike out strategy.Drivers that do not respond to visual cues in the driver monitoring system alerts may strike out and lose Autopilot function for the remainder of the drive cycle.A safety-related defect trend has not been identified at this time and further examination of this issue does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.For more information about the analysis, see the attached report.
Crash-test ratings
2014 Tesla Model S 5 HB RWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Model S (60 kW-hr battery pack) | — | Rear-Wheel Drive | Automatic (A1) | 94 | 97 | 95 |
| Model S AWD (85 kW-hr battery pack) | — | 4-Wheel Drive | Automatic (A1) | 86 | 94 | 89 |
| Model S (85 kW-hr battery pack) | — | Rear-Wheel Drive | Automatic (A1) | 88 | 90 | 89 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
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2014 Tesla Model S: frequently asked
What does the complaint record show for the 2014 Tesla Model S?
Owners filed 365 NHTSA complaints about the 2014 Tesla Model S. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2014 Tesla Model S?
The most-reported problem areas are Electrical System (32% of complaints) and suspension (22%).
How many recalls does the 2014 Tesla Model S have?
9 recalls have been issued that affect the 2014 Tesla Model S, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2014 Tesla Model S get?
The EPA rates the 2014 Tesla Model S between 89 and 95 mpg combined, depending on trim and drivetrain.