2015 Subaru Impreza

My front passenger seat belt has been stuck and unusable since November 2025. This issue has been reported to Brandon Tomes Subaru in McKinney TX at the end of November. The seat belt was inspected and was determined faulty and covered under the warranty. The part needed to fix it wasn't unavailable and the dealership said it would be shipped. Today is April 6th of 2026 and my car has not been repaired still. It is not safe to transport passengers and I have 3 children. My oldest [XXX] ) always uses the front passenger seat. I am unable to safely drive the car and transport my family, and it very negatively affecting my family. Please help me to get my car back on the road and safely. With appreciation, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Subaru Impreza. The contact stated that while reversing the vehicle at 10 MPH, the transmission was shifted into drive (D), and the vehicle experienced unintended acceleration at 30 MPH. The contact depressed the brake pedal, but the vehicle failed to stop and instead accelerated. No warning light was illuminated. The vehicle then crashed into a building. No air bags were deployed. The contact did not sustain any injuries, but medical attention was received on the scene. A police report was filed. The vehicle was towed to a repair shop and had not yet been deemed totaled by the insurance company. The contact stated that a police officer later arrived at the residence to deliver a notice suspending her driver's license indefinitely due to a medical condition. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

Crash

P0018. P0016

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

My 2015 Impreza has had its rear wheel bearings fail twice now, and now there’s still a loud noise coming from the end of my vehicle. My most recent trip to the dealer to get a bearing replaced costed me nearly $800. The kicker is, I just rolled over 65,000 on my car. There’s no reason I should be flying through bearings this fast, and have what seems like a never ending rear-end noise that seems to only be getting louder.

Reported

Jan 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Driving the 2015 Subaru Impreza the front hood popped open and crashed into my windshield. Luckily it popped at 30-40 miles per hour and I was able to stop safely. Many damage to the body of the vehicle. It has happened a couple times before (found the hood open) but the safety hook was holding the hood closed. Called the Subaru dealer at San Bernardino and they said that is not a recall for this issue and I asked to talk with a representative and they said someone will call me. After 3 days of waiting to be contacted, I called the insurance to fix the car.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

All of a sudden, with no reason whatsoever, my daughter's car has "rod knock" with less than 100,000 miles on it. Bought this Subaru for my daughter so she would have a car that would last a long time and she would be safe. Maintenance was kept up at our local mechanic religiously. I am saddened and disappointed in the mechanical performance of this vehicle. Started with lights going out early in ownership when it was new, and now this. I have a Subaru Impreza as well and am strongly considering trading it in for a Honda. I have family that works for Subaru and I wanted to support family and bought 2 Impreza's based on belief that your brand was highly regarded for longevity and safety. Engine's in vehicles should last more than 100k miles, regardless of the manufacturer. This should be a recall based on internet research. My ask is that Subaru stands up to its marketing and its product and takes care of this repair at no cost.

Reported

Aug 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

We bought our 2015 Subaru Impreza from a used car dealer (we are second owner) in February 2020 with 55K miles on it. On our test drive, we noticed the air bag said it was off even with a passenger in the car. We agreed to purchase the vehicle upon repair. It was repaired and the mechanic guaranteed his work, and we had no issues for a year. Then, we moved across the country and the sensor began to sometimes malfunction again. The Subaru dealership quoted something like $3k to fix it. In Googling the issue, I see Subaru has had this issue in previous models. Please open an investigation to see if the problem continues in more recent years.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Battery Drain when plugging into the USB port: This is second battery that had to be replaced since purchase of the vehicle.

Reported

May 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Power Steering failed, extremely hard to turn steering wheel, EPS Light on dash illuminated. Luckily happened in driveway. Thinking back steering seemed odd last week was less effort to turn left as opposed to turning right.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Passenger air bag will randomly turn off with passenger riding. This is well know issue with subaru and they still have not sent a recall. With this issue being so wide spread I do not think the dealership should charge over 600 dollars for this repair. I previous did this repair and the same part failed within a year and half.

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

My windshield cracked on its own, with no cause, chip, etc.

Reported

Aug 2022

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

I purchased a Subaru for reliability and safety reasons. This car has placed my family in some dangerous situations. Every time the outside temp is 90+ degrees F and it is driven on a road trip of 200+ miles, the car's acceleration shuts off. There is never any warning or check engine/trans lights until after this happens. Nate Wade Subaru in Salt Lake City cannot find any codes and does not know how to help. The car will not restart after being turned off, even after waiting up to an hour. We have had to tow it. The last incident taking place 7/30/2022 with our 19 year old son driving. The worst part is that twice it happened in the far left lane with no option to get over to the right side of the highway safely due to traffic. Cars/trucks from behind have narrowly missed hitting us because there was not enough shoulder to pull out of the way. This has happened both in UT and ID where posted speed limits were 70-80 mph and put us in real danger. I don't know what to do other than sell the car. But I don't feel right doing that without sharing this problem -which would then "kill" the sale. It is unacceptable to not have a fix for this issue or at least a warning light so we know when it might happen.?

Reported

Aug 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

My transmission completely locked up on me while driving at interstate speeds. I was traveling at 65 MPH with the car in regular driving mode, on cruise control and the transmission completely locked up on me. The front tires locked briefly, causing me to go into a small skid, which I was able to correct, and then the engine revved high and I had no power. This lockup and skid caused a rapid deceleration of the vehicle and had there been lots of traffic around me it would have caused a major accident on the interstate, possibly causing fatalities. My transmission completely locked up once I went through the nearest intersection to get to a side road. This left me stranded in the middle of a major highway intersection with no ability to physically push my vehicle out of the way. The vehicle behind me just about rear-ended me. This has been a major issue with these transmissions and a major safety issue. These transmissions should be put on a recall since this is a major safety issue. The extended warranty that Subaru has put out only waits for a problem to occur, this does not save lives but only puts them in danger. They should be FORCED to do a recall. No warning lights illuminated on the dash prior to the transmission locking up. The vehicle has been inspected by a certified mechanic and has diagnosed that it is an issue with the transmission itself and no other component on the vehicle. This issue of the CVT transmission is well documented.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

Hood flew open on interstate. After driving around town running errands I drove onto the interstate got like a mile down the road. I was in the left lane going about 60 mph the hood flew open. Smashing directly into the windshield. I thankfully was able to hit my four ways and get to a stop without any collision. I couldn’t say exactly when the hood had been opened last but certainly was not recent to this occurring. Quite severe damage was caused from this happening. Immediate estimate of damages were shown to the hood, fenders, roof, windshield and unknown damage as of yet under the hood or to the eyesight system.

Reported

Jun 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

Yesterday, March 28, 2022 I stopped to run into a shop. Left my windows down because it was hot. My AC fan doesn’t work half the time. When I put my keys in the ignition, the key would not turn to accessories or ignite the car to start. The steering wheel was locked. The park gear shift wouldn’t move. I tried forcing these for at least 15 minutes. I had my emergency key fob and tried it repeatedly,too, but still I don’t know why it turned finally. I took to Subaru today who had a technical bulletin about it, fixed it for no charge. Says letter has gone out but I hadn’t received it. Why? I live alone, am 73, and do not have anyone to call to help. It’s unsafe because one could be stuck in the car when bad weather is outside creating a dangerous situation. Subaru called this Park-Range repair.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

When leaving a gas station with a slight dip in the pavement, I inched my vehicle forward as slowly as I could as to not “bottom out.” This 2015 Impreza model has an overall design flaw; it sits too low to the ground therefore compromising the entire structure of the body. The Impreza in fact bottomed out and my entire front end cracked and fell off as well as the side panel on the front of the vehicle came apart and now hangs off the vehicle. I have seen NUMEROUS Subaru Imprezas that appeared to be the same make and model with this same exact problem. I believe this entire car should be recalled as it is structurally flawed, cannot maneuver safely and properly on standard roads and highways which results in body damage that is completely NOT operator error.

Reported

Mar 2022

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

When put key in ignition, the car doesn’t start. The key can not be taken out of ignition. Numerous jiggles. Put foot on the brake, take foot off the brake. Eventually starts. Fear will be unable to take key out of ignition.

Reported

Mar 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

Smoke and oil burning smell entering cabin through vents. I have two young children. I’m concerned of toxic fumes. Coming from oil leaking onto exhaust manifold and at only 52,000 miles on odometer!

Reported

Feb 2022

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 SUBARU Impreza. The contact stated that the vehicle's check engine light was illuminated and they began to notice at an oil change that their vehicle was leaking excessive oil consumption a year ago. The contact took the vehicle to the dealer who informed them they needed to rebuild the engine. The repair was covered under warranty. The contact stated that about a year after the vehicle's check engine light had illuminated again. The contact returned the vehicle to the dealer who stated that the short block caused the failure. The vehicle had been there for approximately 4 months and had not been repaired. The contact was told the repair was no longer covered under warranty. The manufacturer was made aware and opened a case regarding the matter. The approximate failure mileage was 101,000.

Reported

Sep 2021

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Subaru Impreza. The contact stated while driving at an unknown speed, she noticed that the air conditioner was intermittently blowing warm air into the cabin of the vehicle. The contact stated that no warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Reported

Jun 2021

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

CAR WON'T TURN OVER IGNITION. ALL BRAKE LIGHTS STOPPED WORKING. IT IMPACTED BRAKING, VDC SYSTEM, ABS SYSTEM AND CRUISE CONTROL DIDN'T WORK. OCCURRED AFTER 2 HOUR TRIP WITH NO CONCERNS AND FUNCTIONING SYSTEMS.ONLY NOTICED WHEN TRIED TO RESTART THE CAR.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

A BAD OIL VALVE IN THE ENGINE TRIPPED THE CHECK ENGINE LIGHT UPON STARTING THE CAR. THE BAD VALVE WAS POSSIBLY LETTING SLUDGE GET INTO THE ENGINE. AT ONLY 60K ANDWITH DOING RELIGIOUS OIL CHANGES ON TIME, THIS APPEARS TO BE A DEFECTIVE PART FOR WHICH A SERVICE BULLETIN BUT NOT A RECALL HAS BEEN ISSUED.

Reported

Mar 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

THE LAST SEVERAL WEEKS (AT AROUND 16K MILES) THE MAJORITY OF THE TIME WHEN I WOULD TRY TO PARK, I'D PLACE MY CAR IN PARK, HAVE MY FOOT ON THE BRAKE, BUT I COULD NOT TURN THE KEY FROM THE ACC POSITION TO THE LOCK POSITION AND ALSO COULD NOT REMOVE THE KEY. I'D HAVE TO CYCLE THE CAR ON, REVERSE A FEW FEET, GO FORWARD TO MY PARKING SPOT, PUT IN PARK AND TRY TO TURN OFF. I OFTEN HAD TO DO IT 5+ TIMES TO BE ABLE TO REMOVE THE KEY. ON THIS SITE I FOUND SOME INFORMATION FROM SUBARU CLAIMING THAT SOME CARS HAVE A PROBLEM WITH CONTAMINANTS GETTING TO THE "PLATE GUIDE B." ONCE I SAW THE ILLUSTRATIONS I REALIZED THAT A COMPONENT OF PLATE GUIDE B IS A LITTLE SWITCH. THE BUTTON ON THE GEAR SHIFT KNOB HAS A PLUNGER THAT DROPS WHEN THE BUTTON IS RELEASED; WHEN IT FUNCTIONS PROPERLY THAT PLUNGER SHOULD COME TO REST ON THE SWITCH IN PLATE GUIDE B AND DEACTIVATE THE LOCK IN THE IGNITION. IT SEEMS THAT OVER TIME THERE WAS A LOSS OF SPRING TENSION EITHER IN THE GEAR SHIFT KNOB OR IN THE LITTLE SWITCH SO THE PLUNGER WAS NOT ACTIVATING THE SWITCH. AFTER LEARNING ALL THIS I WAS ABLE TO DO THE REPAIR WITHOUT REPLACING ANY COMPONENTS, AND NOW THAT I KNOW WHAT I'M DOING, IT CAN BE DONE IN ABOUT 10 MINUTES AND REQUIRES ONLY A FLAT HEAD SCREWDRIVER, A PHILIP'S SCREWDRIVER, A PAIR OF NEEDLE NOSE PLIERS AND A FLASHLIGHT. I JUST HAD TO REMOVE THE CENTER CONSOLE (TWO SCREWS IN THE BACK SEAT ONE ON EACH SIDE AND ONE UNDER THE HAND BRAKE BOOT, DISASSEMBLE THE GEAR SHIFTER COVER. (ALL PLASTIC CLIPS EASILY UNDONE WITH A FLAT HEAD SCREWDRIVER), KNOB, AND DUST COVER TO EXPOSE THE SWITCH AND THEN BEND THE EXPOSED END OF THE SWITCH SLIGHTLY UPWARD SO THE SHIFTER KNOB'S PLUNGER WILL ACTIVATE IT AGAIN. THE SWITCH LOOKS LIKE A SMALL FLAT PIECE OF METAL. I JUST HELD IT FIRMLY IN PLACE WITH A FLAT SCREW DRIVER THEN PULLED UP (GENTLY) ON THE END OF IT WITH NEEDLE NOSE PLIERS TO BEND IT SLIGHTLY UPWARD.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

I HAVE A 2015 SUBARU IMPREZA WITH 31,000 MILES (OUT OF WARRANTYDUE TO AGE). THECAR HAS DEVELOPED A SMALL OIL LEAK FROM THE CAM CARRIER COVER (AKA VALVE COVER) ONTO THE EXHAUST MANIFOLD AND THE O2 SENSOR CAUSING A LOT OF SMOKE THAT THEN ENTERS THE CABIN. SUBARU'S ESTIMATE $4973.87. READING SUBARU FORUMS I'VE COME TO DISCOVER THAT THIS IS A PRETTY COMMON PROBLEM IN VEHICLES DATING BETWEEN 2012 AND 2017. DUE TO THE SMOKE IT CREATES IN THE CABIN, AND THE HEALTH RISKS THERE IN, AND THE SHORT LIFE OF THE PART IN QUESTION, I'D RECOMMEND A RECALL BE ISSUED.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE IN PARK, THE KEY INTERMITTENTLY REMAINED STUCK INSIDE THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS RESTARTED AND EXCESSIVE EFFORT WAS NEEDED TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT CALLED SUBARU SANTA MONICA (1229 SANTA MONICA BLVD, SANTA MONICA, CA 90404) AND WAS INFORMED HER THAT THERE WAS A COST FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Reported

Jan 2021

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR LIGHT ILLUMINATED. UPON INSPECTION, IT WAS DETERMINED THAT THE TIRE AIR PRESSURE WAS LOW ON MULTIPLE TIRES. THE VEHICLE WAS TAKEN TO YOUNG SUBARU LOCATED AT 3920 RIVERDALE RD, OGDEN, UT 84405, WHO DIAGNOSED THAT THE VALVE STEMS WERE FAULTY. THE VALVE STEMS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACTED INDICATED THAT OVER THE YEARS, THE FAILURE OCCURRED ON ALL FOUR WHEELS. THE TIRES WERE REPLACED MULTIPLE TIMES HOWEVER, THE FAILURE PERSISTED. IT WAS ALSO DETERMINED THAT THE FAILURE WAS NOT CAUSED BY FAULTY TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Reported

Dec 2020

Incident date

Jun 2015

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING AS I NORMALLY DO AND PARKED MY CAR. WHEN I GO TO START IT AGAIN THE POWER STEERING LIGHT ON MY DASH BOARD LIGHTS UP AND I CAN'T MOVE MY STEERING WHEEL AT ALL. SINCE I WAS UNABLE TO DRIVE MY CAR I HAD TO GET IT TOWED TO MY MECHANIC WHERE I WAS TOLD THAT THE STEERING SHAFT AND MOTOR WHERE BAD. IN DOING SOME RESEARCH I FOUND OUT THAT SUBARU HAD THIS ISSUES IN SINCE 2013 MODELS.

Reported

Nov 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GRAND PRIX SUBARU LOCATED AT 500 S BROADWAY, HICKSVILLE, NY 11801, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

Reported

Nov 2020

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL GRINDING SOUND WAS PRESENT COMING FROM THE DRIVER'S SIDE FRONT WHEEL WELL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FAULKNER SUBARU BETHLEHEM LOCATED AT 330 STOKE PARK RD, BETHLEHEM, PA 18017, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WHEEL BEARING WAS AND TRANSMISSION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE WHEEL BEARING WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE TRANSMISSION WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

Reported

Oct 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

AFTER PARKING VEHICLE, AND PUTTING GEAR INTO PARK. I AM UNABLE TO TURNOFF ENGINE AND REMOVE KEY... TO REMEDY THIS PROBLEM AND FULLY TURN OF ENGINE AND REMOVE KEY REQUIRES ME TO TURN ON ENGINE AND SOMETIME REVERSE VEHICLE AND 'RE ENTER PARKING STALL, OR TURN WHEEL TO THE RIGHT OR LEFT SEVERAL TIMES.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

EVERY TIME I PUT MY CAR IN PARK, I AM UNABLE TO REMOVE THE KEY FROM THE IGNITION. EVENTUALLY IF I KEEP SHIFTING OUT OF AND BACK INTO PARK IT WILL LET ME REMOVE THE KEY. IT APPEARS TO BE RELATED TO A SUBARY SERVICE BULLETIN #: 16-112-18R

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE WAS PARK AT MY HOME. UPON STARTING THE VEHICLE THE AIRBAG LIGHT ILLUMINATED. SUBARU OF AMERICA WAS CONTACTED AND AN APPOINTMENT WAS SET UP WITH THE LOCAL SUBARU DEALERSHIP. THE VEHICLE WAS DROPPED OFF THAT EVENING AND WAS LOOKED AT THE NEXT DAY. AFTER INSPECTING THE VEHICLE I WAS NOTIFIED THAT THE PASSENGER SEAT OCCUPANCY SENSOR HAD AN ISSUE AND THE PASSENGER SEAT WOULD NEED TO BE REPLACED. THEY CLAIMED THIS WAS DUE TO THE SEAT BEING WET. THE VEHICLE WAS PURCHASED USED IN 2018 WITH 35,278 MILES AND NOW HAS AROUND 46,000 MILES. THE SEAT HAS NEVER BEEN WET IN MY TIME OWNING IT AND WAS NOT WET PRIOR TO OWNING IT TO MY KNOWLEDGE. THE VEHICLE IS EQUIPPED WITH HEATED SEATS AND I BELIEVE THIS ISSUE IS IN LINE WITH LAST YEARS FORESTER PASSENGER AIRBAG SENSOR RECALL IN WHICH 366,000 VEHICLES WHERE RECALLED FOR A VERY SIMILAR ISSUE. I HAVE NOT YET HEARD BACK FROM THE DEALERSHIP, BUT THEY ARE NOT CURRENTLY AWARE IF SUBARU OF AMERICA IS WILLING TO COVER COST TO RESOLVE THIS ISSUE. SINCE THEY ARE UNSURE WHEN SUBARU WOULD GET BACK TO THEM, I PICKED UP THE VEHICLE AND IT IS CURRENTLY PARKED AT MY HOME. I WAS INFORMED TO AVOID SAFETY RISKS TO NOT HAVE OCCUPANTS TRAVEL IN THE PASSENGER SEAT FOR THE TIME BEING AS THE PASSENGER AIRBAG COULD TURN OFF AT ANY POINT. SINCE PICKING UP THE VEHICLE, THE AIRBAG LIGHT DOES ILLUMINATE UPON START, BUT NO LONGER STAYS ON. IF A FOLLOW UP CONTACT IS REQUIRED I WOULD PREFER AN EMAIL OVER A CALL.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

THE CAR WILL STOP RUNNING ABRUPTLY AFTER RUNNING FOR SEVERAL HOURS AND GETTING LOW ON FUEL. NO CHECK ENGINE LIGHTS OR OTHER LIGHTS COME ON. NO GAS LIGHT COMES ON. I HAVE TAKEN IT TO 2 DEALERSHIPS WHO CANNOT REPLICATE THE PROBLEM. THE ELECTRICAL COMPONENTS ALL STAY ON, BUT THE MOTOR WILL NOT RUN. THE VEHICLE WILL START AGAIN WHEN FUEL IS ADDED TO THE TANK, OR WHEN IT IS ALLOWED TO COOL. I AM 100% SURE THAT THE FUEL PIMP IS OVERHEATING, BUT NEITHER THE DEALER NOR SUBARU WILL REPLACE IT, THOUGH IT IS UNDER WARRANTY. IT HAPPENS AT HIGHWAY SPEEDS WHEN THE TANK IS BELOW 1/4 AFTER DRIVING FOR AROUND 2-3 HOURS OR MORE. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON THE HWY THE HOOD SPONTANEOUSLY UNLATCHED AND FLIPPED ONTO THE WINDSHIELD, CAUSING IT TO SHATTER. DRIVER WAS UNINJURED, NO OTHER VEHICLES WERE INVOLVED. HINGES WERE SNAPPED AND IT CAUSED DAMAGE TO THE FRON FENDERS ALSO. HOOD HAD BEEN OPENED THE DAY PRIOR FOR ROUTINE MAINTENANCE CHECK AND HOOD APPEARED TO LATCH AT THAT TIME.

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

2015 SUBARU IMPREZA KEY STUCK IN THE STEERING KEY HOUSING. VEHICLE WAS IN P POSITION AND SAFETY PARKING BRAKE WAS LIFT. UNABLE TO REMOVE THE KEY. IT IS HAPPENED EVERYTIME I PARK THE CAR.

Reported

May 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

UNABLE TO REMOVE KEY FROM IGNITION. STEERING WHEEL IS NOT LOCKED. HAVE TO TURN THE KEY SEVERAL TIMES AND MOVE SHIFTER FROM P TO N AND BACK. IT USUALLY TAKES 3-6 TIMES OF DOING THIS BEFORE I CAN REMOVE THE KEY FROM IGNITION. THIS HAS BEEN GOING ON FOR A WEEK.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

INTERMITTENT FAILURE OF THE CVT SELECT SHIFT MECHANISM THAT CAUSES THE KEY TO GET LOCKED IN THE IGNITION SWITCH WHEN THE CAR IS IN PARK. THIS PROBLEM IS A RESULT OF THE FAILURE OF PLATE GUIDE-B, PART NUMBER 35122FJ033. THIS ONGOING PROBLEM IS SUBJECT TO SUBARU SERVICE BULLETIN 16-112-18R DATED 03/15/2018 AND REVISED AS OF 02/20/2019. THIS SUBARU IDENTIFIED SAFETY ISSUE AFFECTS MULTIPLE MODELS. COST OF PART REPLACEMENT IS NOT OFFSET BY SUBARU WITH 100% OF THE COST REQUIRED BY THE VEHICLE OWNER.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

OFTEN TIMES THE KEY GETS STUCK IN THE IGNITION AND YOU HAVE TO WIGGLE THE SHIFTER A FEW TIMES TO RELEASE IT.

Reported

Dec 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING DOWNHILL ON THE INTERSTATE, THE ACCELERATOR SUDDENLY WAS UNRESPONSIVE, ALMOST AS IF THE CAR WERE IN NEUTRAL. ONCE PULLING OVER AND RESTARTING THE CAR IT DROVE NORMALLY. TOOK THE CAR IN FOR SERVICE AND THE DEALER COULD NOT REPLICATE THE ISSUE AND THERE WERE NO ERROR CODES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

AFTER TURNING THE STEERING SIGNIFICANTLY TO THE RIGHT (FULL LOCK IS NOT NECESSARY), THE CAR THEN *OFTEN* PULLS SIGNIFICANTLY TO THE LEFT. THE SAME THING *SOMETIMES* HAPPENS AFTER A LEFT TURN. AND, THE 'FLOATY' STEERING IS A LOSS OF ON-CENTER FEEL AND THE STEERING GENERALLY FEELS LIKE I'M DRIVING A 1970S ERA BIG-OLD-BUICK... ABSOLUTELY NO ROAD FEEL OR FEEDBACK. MY MECHANIC DIAGNOSED THIS PROBLEM AS A DEFECTIVE STEERING RACK -- A $2000 REPAIR. THEY ALSO SAID THAT THIS WAS THE SECOND TIME THEY HAD SEEN THIS PROBLEM IN A 2015 SUBARU IMPREZA WITHIN A MONTH! INDICATING THAT THIS IS A LARGER, SYSTEMIC PROBLEM WITH THE DESIGN OR PRODUCTION OF THE 2015 IMPREZA! THE DEALER HAS CONFIRMED THAT THE STEERING RACK IS DEFECTIVE AND DISCOUNTED THE REPAIR BY $1500. THIS IS AN EXCELLENT GOOD-WILL GESTURE, AND I ACCEPTED IT. HOWEVER, I REMAIN CONCERNED ABOUT THE SAFETY OF OTHER IMPREZA'S. IN PARTICULAR, MOST DRIVERS MAY NOT NOTICE THE PROBLEM AND IT MAY RESULT IN THEM DRIFTING FROM THEIR LANE OR OTHERWISE LOSING CONTROL OF THEIR VEHICLE.

Reported

Oct 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

AFTER PARKING AND TURNING THE ENGINE THE KEY GETS STUCK AND WON'T COME OUT. THIS CREATES A NIGHTMARE WHEN YOU ARE OUTSIDE AS YOU CAN NOT JUST LEAVE THE KEY IN THE CAR IN A PARKING LOT. IT TAKES FIDDLING WITH THE GEARS AND TRYING MULTIPLE TIMES TO GET THE KEY OUT. IT HAS BEEN HAPPENING FOR SOME TIME BUT NOW IT A LOT MORE REGULAR.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

THE KEY GETS STUCK IN THE IGNITION BECAUSE THE SHIFT GUIDE PLATE ASSEMBLY IS FAULTY. IT DOESN'T NOT RECOGNIZE THE CAR IS IN PARK AND OTHER RANGES DO TO THE PLATE BEING BAD. WHEN SHIFTING FROM REVERSE TO DRIVE THE CAR DOESN'T ALWAYS SWITCH INTO GEAR BECAUSE THE PLATE DOESN'T RECOGNIZE THAT YOU HAVE CHANGED GEARS AND LEAVES YOU GOING IN REVERSE WHEN YOU HAVE THE GEAR SELECTOR IN THE DRIVE POSITION AND VICE VERSA. THIS PROBLEM HAS BEEN GOING ON FOR A FEW MONTHS NOW BUT HAS BECOME MORE FREQUENT.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

I HAD THE BRAKE LIGHT SWITCH (RECALL) REPLACED A MONTH AGO. NOW THE KEY WON'T COME OUT OF THE IGNITION AS IT SHOULD WHEN THE VEHICLE IS PLACED IN PARK. I HAVE TO PUT THE SHIFTER IN DRIVE AND PULL FORWARD, THEN REVERSE AGAIN TO TRY AND SEE IF IT WILL COME OUT. IT MAY TAKE SEVERAL ATTEMPTS BEFORE IT WORKS PROPERLY. I HAD NO PROBLEMS OF THIS NATURE BEFORE AND IT WAS WORKING FINE UNTIL JUST THIS WEEK. I HAVE 70,800 MILES ON THE VEHICLE AND AM GREATLY DISAPPOINTED IT ALREADY NEEDS TO GO BACK TO THE DEALERSHIP TO BE SERVICED.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

KEY WILL NOT COME OUT OF THE IGNITION WHEN I GO TO TURN THE CAR OFF. THIS IS A REGULAR OCCURRENCE, REQUIRING ME TO TURN THE CAR BACK ON, SHIFT TO DRIVE AND THEN BACK TO PARK BEFORE TRYING TO TURN THE CAR OFF AGAIN. THIS HAPPENS AT LEAST ONCE A DAY.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

2015 SUBARU IMPREZA. KEY GETS STUCK IN IGNITION FOLLOWING TURNING THE CAR OFF, JUGGLING THE KEY DOES NOT DISLODGE IT FROM THE IGNITION. REQUIRES THE CAR TO BE TURNED ON AGAIN, MOVED, WHEEL DIRECTION CHANGED, AND TURNED OFF AGAIN. VERY FREQUENT ISSUE (EVERY OTHER TIME DRIVING). SOMETIMES KEY WILL NOT DISLODGE AND REQUIRES MULTIPLE EFFORTS. THIS APPEARS TO BE A COMMON ISSUE FOR THE VEHICLE BASED ON INTERNET SEARCHES AND SHOULD BE CORRECTED BY THE MANUFACTURER. LOCAL DEALERSHIP MENTIONED TO KEEP TURNING THE CAR ON AND OFF UNTIL IT NO LONGER WORKS, THEN REPAIR WILL COST 500+ DOLLARS.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

WHEN CAR IS SHIFTED INTO PARK AND TURNED OFF, I CANNOT REMOVE THE KEY FROM THE IGNITION. THIS HAPPENS INTERMITTENTLY. I NEVER KNOW WHEN IT WILL HAPPEN. IT HAPPENS ABOUT 30 -40 PERCENT OF THE TIME LATELY.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE DEPRESSING THE BRAKE PEDAL AND PUSHING THE START BUTTON. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD NUMEROUS TIMES BEFORE THE VEHICLE WAS ABLE TO START. ALSO, WHILE DRIVING, THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL KOLB JR. SUBARU (LOCATED AT 252 NY-303, ORANGEBURG, NY 10962, (845) 359-7777) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS INDEPENDENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Reported

May 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

I HAVE HAD THIS VEHICLE FOR TWO MONTHS, THE MILEAGE IS 24K MILES. A SUNNY DAY, 42F, I INSTALLED NEW WIPER BLADES ON BOTH FRONT ARMS IN MY DRIVEWAY. I DROPPED THE PASSENGER ARM FROM ABOUT 2 INCHES FROM THE GLASS AND HEARD A ZIP SOUND. A CRACK APPEARED FROM THE BOTTOM OF THE WINDSHIELD EXTENDING ABOUT 6 TO 7 INCHES VERTICALLY. I DROVE THE CAR A FEW MILES FOR AN ERRAND THAT PRODUCED A CURVED EXTENSION TO THE CRACK MAKING IT ABOUT 18 INCHES TOTAL LENGTH. IT IS OBVIOUS THAT THIS IS NOT IMPACT-RELATED DAMAGE BUT INFERIOR GLASS. THERE ARE HUNDREDS IF NOT THOUSANDS OF SUBARU OWNERS WHO HAVE POSTED SIMILAR OCCURRENCES ONLINE. IN 2018, SUBARU LOST A CLASS-ACTION SUIT LAST YEAR FOR THIS SAME ISSUE INVOLVING 2015-2016 OUTBACKS AND LEGACYS BUT OTHER YEARS AND MORE MODELS ARE AT RISK. MY IMPREZA DOES NOT HAVE WIPER HEATERS AS DO THE VEHICLES LISTED IN THE 2018 SUIT. THIS IS NOT ONLY COSTLY TO CONSUMERS AND DEALERSHIPS BUT DANGEROUS. MANY TIMES VEHICLE OWNERS ARE DENIED SERVICE OR COMPENSATION FOR REPAIRS WHICH CAN CAUSE THESE REPAIRS TO BE DELAYED OR NOT DONE AT ALL. THE WINDSHIELD ACCOUNTS FOR A GOOD PART OF THE STRUCTURAL INTEGRITY OF THE VEHICLE, SUPPORTING THE CABIN AND THE ROOF ESPECIALLY IN TIMES OF COLLISION OR A CRASH. IT'S TIME FOR INVESTIGATION BEFORE THE PROBLEM ELEVATES AND ENDS IN TRAGEDY. WE NEED DEPENDABLE WINDSHIELDS FOR SAFE DRIVING CONDITIONS; SUBARU NEEDS TO EXPAND ITS RECALLS, TESTING AND WARRANTIES TO SUPPORT ITS CUSTOMERS AND RETAIN ITS LONGTIME QUALITY REPUTATION.

Reported

Mar 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

THE RECALL STATUS OF MY 2015 SUBARU IMPREZA IS NOT COMPLETE. THE REMEDY IS NOT AVAILABLE YET. CAN SUBARU PLEASE FIND REMEDY? THE RECALL NUMBER IS WUE-90

Reported

Mar 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ABOUT 60 MILES AN HOUR, IN THE SECOND FROM THE LEFT LANE ON A BUSY, FOUR-LANE FREEWAY ASCENDING A SLIGHT HILL, MY CAR SHUDDERED VIOLENTLY AND CAME TO A COMPLETE STOP. WE WERE ALMOST REAR-ENDED SEVERAL TIMES; CARS WERE SWERVING AROUND US; IT WAS TERRIFYING AND QUITE DANGEROUS. WE WAITED CLOSE TO 10 MINUTES FOR THE CHP TO STOP TRAFFIC. SUBARU HAS IDENTIFIED THE PROBLEM AS THE CVT TRANSMISSION AND IS IN THE PROCESS OF REPLACING IT UNDER THE WARRANTY. THIS IS A SAFETY ISSUE AND I THINK A RECALL IS MORE APPROPRIATE THAN AN EXTENDED WARRANTY.

Reported

Dec 2018

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automatic pre-collision braking component of the driver assist system will not function.

Risk: If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.

Remedy: Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Risk: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Remedy: Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.