TireKick

Model-year record

2016 Ram 3500
Image: Own work. · Public domain

2016 Ram 3500

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

133

Reports to NHTSA, 2016

Safety recalls

16

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

No data

EPA estimate

Known issues

Steering issues lead owner complaints (21% of 133 reports), followed by wheels (14%).

Steering21% · 28 reports
Wheels14% · 18 reports
Power Train13% · 17 reports
Unknown Or Other9% · 12 reports
Electrical System7% · 9 reports
Engine6% · 8 reports
Service Brakes6% · 8 reports
Air Bags5% · 7 reports

+ 7 more component categories with fewer reports.

Share of all 133 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11235341, ODI 11232796, ODI 11738082, ODI 11737048, ODI 11724203.

Individual complaint reports(133)

Showing the 50 most recent reports
SteeringMay 2026 · ODI 11738082Details +

The contact owns a 2016 RAM 3500. The contact stated that when he took his vehicle to be aligned, he was advised that the vehicle was not able to be aligned, due to a previous recall repair where the drag link was welded unless the drag link was replaced. The manufacturer was notified of this issue. The failure mileage was approximately 55,526.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738082 at NHTSA →
SteeringMay 2026 · ODI 11737048Details +

The contact owns a 2016 Ram 3500. The contact stated that when taking the vehicle to the dealer for recall repair for a drag link failure, from a previous owner, the vehicle was misaligned and the vehicle was unable to be serviced and could not be properly aligned. The vehicle was not repaired. The manufacture was not notified of the issue. The failure mileage was unavailable.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737048 at NHTSA →
Power TrainMay 2026 · ODI 11736634Details +

The contact owns a 2016 RAM 3500. The contact stated that while her husband was driving on several occasions at various speeds, the vehicle lost power and did not accelerate as intended. The vehicle was not diagnosed or repaired. The contact stated that her husband hooked the vehicle up to a handheld diagnostic machine where codes: P003A, P006a, P0046 populated. The manufacturer was notified of the failure. The failure mileage was approximately 74,500.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11736634 at NHTSA →
SteeringMar 2026 · ODI 11724203Details +

The contact owns a 2016 Ram 3500. The contact stated that while driving approximately 70 MPH, the steering rack fractured, and the contact was no longer able to maneuver the vehicle. The contact strapped the steering wheel into place to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the steering rack needed to be replaced; however, the cause of the failure was not known. The vehicle was not repaired. Another dealer was contacted and confirmed that the steering rack needed to be replaced and assisted the contact with finding the parts to repair the vehicle. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 275,000.

Reported
Mar 2026
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11724203 at NHTSA →
Air BagsNov 2025 · ODI 11699554Details +

Took vehicle to dealership for repair of heater. Once the repair was complete the dealership called to say the heater was fixed but the airbag light is now on. Once doing more testing they called back to say my steering wheel airbag harness either shorted or was crushed during the heater repair The part is no longer available and no remedy was available. I just have to take my car back compromised I refused the vehicle back and requested management get involved.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699554 at NHTSA →
Electrical SystemOct 2025 · ODI 11693412 · fireDetails +

I have a complaint that needs to be addressed. On Sept. 11 2025 I had a fire in the cab of my 2016 Ram 3500 truck while it was sitting in my drive way. It was not even running. The fire was not very big and it could have been repaired. So I called FCA and opened a case with them. They informed me that I needed to bring my truck into the closest dealership so that it could be inspected. So I then called and set up and appt for Sept. 12, 2025. I had my truck towed to the dealership and upon arrival my husband who took the truck was told to take it off the trailer. So they took it off the trailer. They informed me that a woman went to the truck, opened the door and stated “ well that’s a gonna be a total loss,” closed the door and had told them to move it to the fence line. She then stated that there was nothing that y’all could do for us and that it would cost me $350.00 to be diagnosed. At this time she already knew that I had an open case with FCA and that I was told to take it in. Upon walking to the truck when my husband opened the door and it had caught fire again. So he went and told some employees in the service dept and they ran out to the truck and disconnected the batteries. Then we were told that we needed to take it off the lot if we weren’t going to pay. So they reconnected the batteries and we put the truck back on the trailer and brought it home. The next day my truck was completely engulfed in flames along with my husbands welder which is used for our business. I called FCA back on Monday and spoke with my case manager/inspector and let them know about the two fires after the first and he stated he would be going to inspect the following day. He then asked if the truck was at the dealership and if the batteries had been disconnected by your employees. I stated no the truck is here at my home and the batteries were reconnected so that we could tow it out of the dealership since that’s what we were told to do. I have told the dealership and no response

Reported
Oct 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
Fire
Open ODI 11693412 at NHTSA →
Electrical SystemSep 2025 · ODI 11687435 · fireDetails +

On Sept. 11, 2025 my truck parked in my drive way. It was parked there all night. When I opened the doors to get in smoke and flames started coming out. The center console was on fire. The next day on Sept. 12, 2025 while at the dealership to have the truck inspected it caught fire again further burning the center console, the passenger seat and the roof. The dealership told us there is nothing they could do so we had to have the truck towed back to my home. Sunday night on Sept. 14,2025, I heard a loud pop noise and when I walked outside the entire cab of the truck was engulfed in flames. We had to call the fire department and they had to come put the fire out. Each of the incidences started spontaneously when the truck was just sitting parked.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
Fire
Open ODI 11687435 at NHTSA →
Service BrakesAug 2025 · ODI 11681510 · crashDetails +

The parking brake issue per recall was supposedly done based on information from safetycar. Vehicle can not be shut off unless in park. I'm assuming a safety feature. A few times when I attempted to shut off,even though clearly in park. Truck wouldn't do so. I shifted back into gear and then back into park with foot on brake as required. Unless I have a horse trailer hooked up, I usually don't engage parking brake if on relatively flat surface. Last week I came out to find my truck still in park had rolled forward and got caught on a large boulder before potentially rolling all the way down into a creek and pond. The boulder did do undercarriage damage mostly to brackets for bumper and spoiler. When I got in truck IT WAS STILL IN PARK. Truck started without me stepping on brake as required. Then after it started,I couldn't put it into gear. Was like shifter was locked. I tried to shut it off it wouldn't shutoff until I applied brake. I started it again with foot on brake and then I was able to shift into reverse and drive. Something is definitely wrong with the park on truck. It rolls forward now a few inches when parked and shut off in park. It will start sometimes without foot on brake and sometimes not. Since it rolled and hit rock steering feels weird. Prior to vehicle rolling and the bogus drag link fix, I have gone through tires because you can't do a full alignment. Dealership claims there's no new fix. They just won't do it right. Just like park brake issue it's not fixed right. Dealerships also claim they know nothing about a new issue and another fix. There are kids around horse farm truck coming out of gear,even though it said park,could have been a fatal accident. This truck has turned into a death trap waiting to happen and Stellantis and FCA won't acknowledge. I have to pay for a fix when it's their issue. THE 67A update has cost me over $12,000 already. THIS TRUCK SHOULD BE BOUGHT BACK BEFORE SOMEONE GETS KILLED. PARK BRAKE APPLIED ALWAYS.

Reported
Aug 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
Crash
Open ODI 11681510 at NHTSA →
Electrical SystemMay 2025 · ODI 11660502Details +

Odometer Fraud. The contact's husband owns a 2016 Ram 3500. The contact stated that her husband was recently interested in trading in the vehicle. While on Facebook Marketplace, a person interested in vehicle requested a Carfax report of the vehicle. Upon obtaining the Carfax report, the contact discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 167,000; however, the Carfax report discovered that back in 2022, the vehicle mileage was 370,000.

Reported
May 2025
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11660502 at NHTSA →
Fuel/Propulsion SystemApr 2025 · ODI 11654914Details +

Def pump failed, I had to have it replaced before it degraded my travel speed to 5 mph. After spending $250 to Dodge dealer in Oxnard Service department for them to tell me exactly what it said on the truck code DEF pump needed replacing, I decided I didn't want to spend an extra $1000 for the dealer to fix it ($3900 they wanted for this job). On 11/16/22, I paid ($2865.81) to a reputable diesel mechanic to replace the pump. I was denied the reimbursement that was promised in the recall information. I need help with this! I pay $1200/ month for truck and insurance, but Ram can't reimburse me for a recall I paid out of pocket for, as promised. ABSOLUTE CROOKS! I want help with this. I see there are multiple other complaints of the same issue! HELP!

Reported
Apr 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11654914 at NHTSA →
Unknown Or OtherApr 2025 · ODI 11652119Details +

I am writing to report an ongoing issue with my 2016 Ram 3500 (V6), related to Safety Recall V06 (NHTSA 19V-021) for the drag link, which was performed in 2020 before I purchased the vehicle two years ago. The recall "fix" involved welding the adjustable nuts on the steering linkage, rendering it non-adjustable. Since then, I have been unable to get a proper front-end alignment at any service shop. Multiple mechanics have refused to perform an alignment because the welded drag link cannot be adjusted, and they’ve stated it compromises the vehicle's steering integrity and tire wear. This is a significant safety concern. Without the ability to align the front end, the vehicle’s handling is affected, potentially leading to uneven tire wear, reduced control, or worse, a steering-related failure. I’ve contacted dealerships and Chrysler (FCA US LLC), but they insist the recall was completed and offer no further remedy, despite the fact that this weld does not allow for standard maintenance. New Ram 3500s off the assembly line come with adjustable drag links, not welded ones, which proves this was a poor fix for a safety issue. I urge the NHTSA to revisit this recall and require Chrysler to replace the defective drag link with a proper, adjustable component, rather than leaving owners like me with a substandard repair that hinders basic vehicle maintenance and safety. I purchased this truck in good faith, but this unresolved issue has made it a liability. Please investigate and address this matter before it leads to more serious consequences.

Reported
Apr 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11652119 at NHTSA →
Service BrakesFeb 2025 · ODI 11640612Details +

" The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system, Traction control system, Park Assist and Cruise Control to no longer function properly. This puts the driver and others at risk. Lights came on while the truck was not in motion and was just started. Lights first came on 9-2-24 and have been on and off since then. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS and electronic braking system warning message.

Reported
Feb 2025
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11640612 at NHTSA →
Unknown Or OtherJan 2025 · ODI 11635377Details +

Upon shifting into reverse the rear tailgate backup camera operates intermittently causing me to loose rear visibility directly behind truck. When this occurs the Uconnect displays a fuzzy & distorted image as if there’s signal interference. Opening & closing the tailgate sometimes alleviates this issue but only temporarily.

Reported
Jan 2025
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11635377 at NHTSA →
SteeringDec 2024 · ODI 11628548Details +

The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

Reported
Dec 2024
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11628548 at NHTSA →
Fuel/Propulsion SystemOct 2024 · ODI 11618029Details +

My def pump failed. Paid for repair. Now they have a recall for the part. I submitted a claim they denied my claim because I didn't have download 67a done before repair download wasn't available at that time. My truck is in the milage and dates required. I need help

Reported
Oct 2024
Incident date
Apr 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11618029 at NHTSA →
EngineJul 2024 · ODI 11600466Details +

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed and towing a horse trailer with horses inside, there was a message displayed that the vehicle would enter LIMP Mode. The contact was able to drive a short distance to the destination. The vehicle was taken to a local dealer where it remained undiagnosed and unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11600466 at NHTSA →
EngineJun 2024 · ODI 11595747Details +

DEF pump failed around 62500 miles. Ram sent emission recall notice 67a that states they will reimburse for costs incurred if issue was before recall. Submitted paperwork and they denied due to me replacing the part myself after buying parts from Dodge dealer. I paid $1687.44. Going to a dealer SHOULDN'T be a requirement

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11595747 at NHTSA →
SteeringMay 2024 · ODI 11590290Details +

death wobble incident in my Ram 3500. Incident occurred while pulling a 35' foot Living Quarters horse trailer weighing over 26,000 pounds on the interstate. Have major vibration, shaking, and thumping sound in truck which gets worse the faster I accelerate. Chrysler needs to issue a recall on this issue get it resolved. See that this has already been report to NHTSA. February 24, 2024 NHTSA ID NUMBER: 11573822 Components: STEERING, SUSPENSION

Reported
May 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11590290 at NHTSA →
SteeringFeb 2024 · ODI 11573822Details +

Four death wobble incidents in the last 18 months. Unknown part failure, Replaced front track bar, right front wheel bearing pack, front suspension stabilize shock.

Reported
Feb 2024
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11573822 at NHTSA →
SteeringJan 2024 · ODI 11567434Details +

The contact owns 2016 Ram 3500. The contact became aware that the front passenger's side tires had been wearing out prematurely. The vehicle was taken to a tire shop, and the contact was informed that an alignment could not be performed on the vehicle. The manufacturer was notified of the failure and informed the contact that he would be referred to a specialist for assistance. The specialist called the contact and referred him to a dealer for assistance. The vehicle was taken to the dealer, who informed the contact they could not perform an alignment because the steering linkage jam nut was previously welded to the adjuster sleeve under NHTSA Campaign Number: 19V021000 (Steering). The dealer determined that the drag link assembly needed to be replaced to perform the alignment of the vehicle. The dealer was awaiting manufacturer’s authorization on the drag link assembly replacement. The vehicle was not repaired. The failure mileage was approximately 122,000.

Reported
Jan 2024
Incident date
Nov 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11567434 at NHTSA →
Service BrakesDec 2023 · ODI 11561493Details +

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

Reported
Dec 2023
Incident date
Dec 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11561493 at NHTSA →
Vehicle Speed ControlOct 2023 · ODI 11551480Details +

The cruise control switch is very intermittent. It can be difficult to get it to engage. Getting the cruise control to release with the brake or switch is also intermittent. I am very worried that it will cause a crash.

Reported
Oct 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11551480 at NHTSA →
EngineSep 2023 · ODI 11546696Details +

The contact owns a 2016 Ram 3500. The contact stated while driving 45 MPH, the vehicle jerked and slowed down unintendedly. No warning light was illuminated. The vehicle was towed back to the residence. The vehicle was diagnosed by an independent mechanic. The contact was informed that the fuel injectors were faulty due to wear and tear. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 116,021.

Reported
Sep 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11546696 at NHTSA →
Vehicle Speed ControlSep 2023 · ODI 11544158Details +

The speed control switch operates intermittently. Sometimes it won’t turn on. Sometimes it won’t turn off. I am afraid it may cause me to have and accident.

Reported
Sep 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11544158 at NHTSA →
EngineAug 2023 · ODI 11538418Details +

The contact owns a 2016 Ram 3500. The contact stated while driving approximately 35 MPH, the engine started making an abnormal clicking sound. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where it was diagnosed and determined that a grid heater bolt had failed and fallen into the #5 cylinder, causing severe damage to the piston and cylinder head. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 149,000.

Reported
Aug 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11538418 at NHTSA →
SteeringMay 2023 · ODI 11520555Details +

The contact owns a 2016 Ram 3500. The contact stated that the vehicle was inspected and informed of NHTSA Campaign Numbers: 19V021000 (Steering) and 18E096000 (Steering). The contact stated that while driving at highway speeds, the vehicle was drifting to the left and the right. The contact had to drive at speeds lower than 15 MPH to prevent the drifting from occurring. The contact took the vehicle to the dealer and was informed that the recall repairs were previously completed and was a one-time free repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 149,000.

Reported
May 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11520555 at NHTSA →
SuspensionApr 2023 · ODI 11516786Details +

I purchased this vehicle new in 2016. It currently has approximately 49,000 miles. It has never been involved in any collision. In Feb. 2023 I took it to a Les Schwab Tire Center to have the drag link replaced & alignment done. When the repairs were completed the technician informed me that I may have a rear axle misalignment as he noticed the rear axle appeared to have shifted to the right of the vehicle & recommended taking it to a collision repair shop for further inspection. My next move was taking it to an independent shop & have the rear leaf springs inspected for correct alignment which found nothing abnormal but they also measured from the center of the front wheel to the center of the rear wheel on both sides of the vehicle and found a difference in measurement of approximately 3/4". They had me drive the vehicle down the road as they followed & verified the rear of the truck was tracking to the right. I then proceeded to take it to a Ram Dealer repair shop for inspection & concluded that the rear of the truck was tracking to the right but that they were not equipped to make corrections & recommended taking it to a collision repair shop. I then proceeded with a collision repair shop where they put it on a rack & took measurements of the frame & only found a slight abnormal condition in the frame on the right side in front of the rear axle but concluded that they did not believe it would be was causing the issue. So the issue I have is rear of the truck is tracking to the right. I never knew there was an issue with the truck before I took it to Les Schwab for its first alignment.

Reported
Apr 2023
Incident date
Feb 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11516786 at NHTSA →
Service BrakesMar 2023 · ODI 11512020Details +

A yellow traffic light was lit and I started braking, then I heard a loud bang/snap and the trucks brake pedal went to the floor and would not stop. I then had to use the parking brake to stop the truck.

Reported
Mar 2023
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11512020 at NHTSA →
Engine And Engine CoolingFeb 2023 · ODI 11504948Details +

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the vehicle became difficult to drive. The check engine and MIL warning lights were illuminated. The contact stated that the vehicle was taken to the local dealer where it was diagnosed and determined that the turbo actuator needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 55,600.

Reported
Feb 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11504948 at NHTSA →
Air BagsJan 2023 · ODI 11502345 · crash · 2 injuriesDetails +

The contact owned a 2016 Ram 3500. The contact stated that while driving at 35 MPH, he crashed into another vehicle waiting at a stop light. The driver-side air bag did not deploy upon impact. The other driver was taken to the hospital; however, the driver's whereabouts are unknown. The contact also sustained whiplash which he was treated for days after the accident. A police report was filed. Due to the damage, the contact's vehicle was towed to an independent tow yard where it was deemed a total loss. The contact went to the dealer and notified them about the air bag failure; they then referred him to the manufacturer. The contact filed a claim with the manufacturer and an investigator was assigned to look into the failure. The investigation determined that since the contact did not depress the brake pedal prior to the accident, the air bags did not deploy. The vehicle was destroyed. The failure mileage was approximately 242,000.

Reported
Jan 2023
Incident date
Oct 2022
Mileage
Not provided
Outcome flags
Crash 2 injuries
Open ODI 11502345 at NHTSA →
WheelsDec 2022 · ODI 11496436 · fireDetails +

The Government Owned Vehicle (GOV) was traveling North on 31E in Nashville, when truck shuttered then truck passenger side wheel fell off. Tire/wheel pinned to truck and caught fire. Drive pulled truck off to side of roadway and called 911.

Reported
Dec 2022
Incident date
Nov 2022
Mileage
Not provided
Outcome flags
Fire
Open ODI 11496436 at NHTSA →
Unknown Or OtherAug 2022 · ODI 11480277Details +

The rear backup camera is working Intermittently causing a lack of view behind the truck. This problem happens multiple times per month

Reported
Aug 2022
Incident date
Aug 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11480277 at NHTSA →
Unknown Or OtherApr 2022 · ODI 11460109 · fireDetails +

Vehicle caught fire shortly after initiating OEM remote start. video is available

Reported
Apr 2022
Incident date
Apr 2022
Mileage
Not provided
Outcome flags
Fire
Open ODI 11460109 at NHTSA →
SteeringMar 2022 · ODI 11456841Details +

The contact owns a 2016 Ram 3500. The contact stated after purchasing the vehicle, the local dealer informed him about NHTSA Campaign Number: 19V021000 (Steering) however, the part to do the recall repair was not yet available. The dealer stated informed the contact that the nut would be welded and the vehicle would need an alignment. The contact stated that the steering wheel was not completely straight. The contact took the vehicle to an independent mechanic and who was unable to align the vehicle due to an issue with the drag link. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,190.

Reported
Mar 2022
Incident date
Nov 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11456841 at NHTSA →
Power TrainFeb 2022 · ODI 11454470Details +

My 2016 dodge ram 3500 mega cab had a light come on the dash at about 89000 miles I drove it to the dealership, I told the dealership I thought it was something electrical. A couple of times my truck has went into limp mode, when this happens to you the truck will only take off in 4th gear and stays in 4th gear. If I pulled over when this would happen and turned the truck all the way off and then back on it take the light of the dash and shift properly. So the dealership calls me to let me know what they have found he says he has bad news and more bad news which was my transmission was going out and then they didn't have a transmission and had no idea when they would. They already welded up nut on the steering shaft instead of replacing it. I didnt buy a 3500 pickup because i wanted a light duty truck.

Reported
Feb 2022
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11454470 at NHTSA →
WheelsFeb 2022 · ODI 11454243Details +

On February 3, 2022 I had my truck serviced at my local dealership to address SAFETY RECALL Y26. According to the service manager, the work was completed per the Safety Recall instructions. On Feb 22, 2022 while traveling at highway speed, all eight wheel studs broke on the left rear dually wheels which led to the wheel/tires separating from the vehicle without warning. This catastrophic failure could have caused serious injury, or death to the occupants of the vehicle, as well as other motorists/pedestrians. It was by the GRACE OF GOD the driver was able to maintain control of the vehicle until it was safely off the highway. The vehicle was transported by a flatbed wrecker to a dealership near the final destination it was en-route to, to inspect the damage and make all necessary repairs. Both the dealership that performed, the SAFETY RECALL Y26 in Raleigh, NC and the dealer in Ocala, FL that currently has possession of the truck have confirmed the cause of this catastrophic failure is YIELDED WHEEL STUDS. Consumer is requesting a recall investigation of the previously announced Recall Y26 and adjustment of existing recall remedies. Consumer has requested the return of all damaged parts from the vehicle from the dealership that is in possession of the vehicle and performing the Safety Recall repairs.

Reported
Feb 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11454243 at NHTSA →
WheelsOct 2021 · ODI 11437697Details +

I was driving home, my truck began to vibrate or wobble hard, next thing it begins staggering upon a jolt, and then I noticed my two rear drivers side tires passing me on the highway. I safely get out of traffic somehow, and upon inspection both tires came off, and all my lug nuts but one are missing. There was no warning, I had to call a tow truck to pick my vehicle up and bring it home , it cannot be repaired due to the manufactory is not sure what the specs are, mean while I am without a vehicle and have missed several days of work.

Reported
Oct 2021
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11437697 at NHTSA →
Power TrainAug 2021 · ODI 11428864Details +

The contact owns a 2016 Ram 3500. The contact stated that after starting the vehicle with the brake pedal depressed, while attempting to shift into gear, the gear shifter handle fractured. The cause of the failure was not determined. The local dealer was contacted, and the part was replaced by the contact. The vehicle was later serviced under the NHTSA Campaign Number: 17V821000 (Power Train). The contact indicated that an addendum card was to be given as part of the recall repair with instructions to drivers on how to shift gears when the brake pedal was depressed however, the card was not given. Neither the dealer nor the manufacturer would supply the card. The failure mileage was 55,390.

Reported
Aug 2021
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11428864 at NHTSA →
SteeringAug 2021 · ODI 11428186Details +

Steering is failing. Steers like a boat. Looses control in turns. Over adjustment and correction must be done to maintain course. Same issue occurred in a Dodge Challenger.

Reported
Aug 2021
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11428186 at NHTSA →
Power TrainMay 2021 · ODI 11414946Details +

TRUCK IS BURNING THROUGH A QUART AND HALF OF OIL EVERY 1000 MILES IT APPEARS, BUT THERE ARE NO LEAKS UNDER THE VEHICLE OR ON THE OIL PAN. APPEARS TO BE AN ISSUE WITH THE TURBO SEALS. THE TRUCK GIVE NO WARNING THAT THE OIL IS LOW WHILE DRIVING. WHEN LOW IT DOES NOT SHOW UP ON THE DIPSTICK AT ALL.

Reported
May 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11414946 at NHTSA →
Service BrakesMar 2021 · ODI 11404645Details +

MASTER CYLINDER FAILURE. LUCKILY DID NOT HAVE AN ACCIDENT. COMPLETE BRAKING FAILURE WHILE MOVING ON A FLAT SURFACE NO WARNINGS. BAY DODGE IN PANAMA CITY, FL HAS BEEN PERFORMING OIL CHANGES AND SERVICING ON A REGULAR BASIS AND NOTED NO ISSUES. REPLACED MASTER CYLINDER AT BOB PFORTE DODGE IN MARIANNA.

Reported
Mar 2021
Incident date
Mar 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11404645 at NHTSA →
Fuel/Propulsion SystemOct 2020 · ODI 11365193Details +

WHEN ACCELERATING FROM A FULL STOP, THE TRUCK ACCELERATES FOR LESS THAN ONE SECOND. AFTER THE SHORT BURST OF ACCELERATION, IT STOPS EVEN THOUGH THE ACCELERATOR PEDAL POSITION HAS NOT CHANGED. THERE IS NOW ZERO ACCELERATION FOR ONE TO THREE SECONDS, LEAVING THE TRUCK IN A POTENTIALLY DANGEROUS POSITION. THE ACCELERATION COMES BACK WITHIN ONE TO THREE SECONDS AND THE TRUCK DRIVES NORMALLY AFTER THAT. WHEN YOU COME TO A FULL STOP AT A STOP LIGHT OR STOP SIGN, THE BEHAVIOR REPEATS AND THE DELAY SEEMS TO DECREASE AS THE TRUCK 'WARMS UP'. THIS BEHAVIOR WAS VERIFIED BY TWO DRIVERS AND MULTIPLE TECHNICIANS AT A LOCAL DEALERSHIP WHO ARE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM BUT RECOGNIZE THE POTENTIAL DANGER THAT CAN BE CAUSED BY THE PROBLEM. THE DEALER HAS HAD THE TRUCK FOR ALMOST ONE MONTH TRYING TO SOLVE AND CONTINUE TO VERIFY THE EXISTENCE AND DANGER ASSOCIATED WITH THE ISSUE. CHRYSLER'S STAR TEAM HAS ALSO BEEN WORKING WITH THE DEALERSHIP FOR THE ENTIRE MONTH AND A ROOT CAUSE HAS STILL NOT BEEN IDENTIFIED.

Reported
Oct 2020
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11365193 at NHTSA →
Power TrainSep 2020 · ODI 11355555Details +

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFTER DETACHED WHILE SHIFTING OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBERS: 16V495000 (POWER TRAIN) AND 17V821000 (POWER TRAIN) AT TACOMA DODGE CHRYSLER JEEP RAM (4101 S. TACOMA WAY, TACOMA, WA 98409) HOWEVER, THE REPAIRS FAILED TO FIX OR PREVENT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,799.

Reported
Sep 2020
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11355555 at NHTSA →
WheelsJun 2020 · ODI 11327554Details +

PURCHASED VEHICLE NEW FROM MARSHALL DODGE IN OCT. 2016. I HAVE JUST REALIZED THAT MY SPARE TIRE IS A DIFFERENT SIZE. ON THE GROUND I HAVE (4) LT285/60R20E.. AND AS A SPARE I HAVE A LT275/70R18E. THIS IS THE WAY THE VEHICLE CAME FROM DODGE. I DO NOT FEEL SAFE IF I WOULD HAVE TO USE THE DIFFERENT SIZE SPARE, ESPECIALLY PULLING A 40FT. 5TH WHEEL CAMPER. I HAVE TALKED TO THE DEALERSHIP AND FCA CASE MANAGEMENT AND TOLD THAT THIS IS NORMAL, AND I WOULD NOT HAVE ANY PROBLEMS. MY CASE NUMBER IS 76379630 . I ALSO FEEL THAT WOULD NOT BE GOOD ON THE TRANSFER CASE AND DIFFERENTIAL. COULD YOU PLEASE ADVISE ME ON THIS PROBLEM ? IS THIS SAFE AS RAM HAS ADVISED ME ? *TR

Reported
Jun 2020
Incident date
Jun 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11327554 at NHTSA →
SuspensionMay 2020 · ODI 11326166Details +

MY 2016 RAM 3500 DRW LIMITED LEANS TO THE RIGHT APPROXIMATELY 3/4 INCH. WHEN I PLACE MY TRUCK CAMPER ON TOP, THE PASSENGER SIDE AIR BAG/SENSOR DOES NOT RISE EQUALLY WITH THE LEFT. AS A RESULT, I AM DRIVING DOWN THE ROAD WITH AN APPROXIMATE 2 INCH LEAN TO THE RIGHT. I DID NOT NOTICE THE TRUCK LEANS TO THE RIGHT UNTIL I PURCHASED A TRUCK CAMPER 3 MONTHS AGO. I TOOK IT TO RAM, THEY PUT IT ON A COMPUTER TO TRY AND ADJUST THE SETTINGS. IT DID NOT WORK. APPARENTLY, ONLY A FEW RAM MECHANICS IN THE US UNDERSTAND THE SYSTEM AND CAN FIX MY ISSUE. I'M MORE THAN HAPPY TO GO ANYWHERE TO FIX MY ISSUE. APPARENTLY, THERE IS NO TECHNICAL BULLETIN TO FIX MY ISSUE. I UNDERSTAND PLACING A CAMPER ON TOP OF THE TRUCK IS A MODIFICATION TO THE TRUCK. BUT, THESE TRUCKS ARE MARKETED BY RAM TO SUPPORT THE RV INDUSTRY. SO, THEY SHOULD BE ABLE TO GET MY REAR CALIBRATED CLOSE TO ZERO. WHY CAN'T RAM WORK WITH THE LOCAL DEALER TO FIX MY ISSUE. I DO NOT FEEL SAFE DRIVING ON THE ROAD WITH THE TRUCK LEANING TO RIGHT AT 13,495 LBS GVW. (GVWR=14K). CAN YOU HELP TO CONNECT WITH RAM TO ASK THEM TO HELP FIX MY ISSUE? *TR

Reported
May 2020
Incident date
May 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11326166 at NHTSA →
WheelsFeb 2020 · ODI 11310108Details +

CRACKS ARE DEVELOPING ALONG THE CIRCUMFERENCE AREA BEAD SEAT OF THE TIRE CAUSING POSSIBLE TIRE WHEEL SEPARATION. I WAS INFORMED BY MY STEP SON AND GIRLFRIEND. WE HAUL OUR HORSES AND THANK GOODNESS THE TRUCK WAS AT HOME AT THE TIME OF NOTIFICATION. I CONTACTED ALCOA , AND THEY SAID THEY DON'T MAKE THESE WHEELS FOR THE RAM 3500 2016. SO I CONTACTED THE LOCAL RAM DEALER AND SO FOR NO HAS LIFTED A FINGER TO CALL OR SAY HEY PLEASE BRING THIS IN THE GET THIS RECTIFIED. I HAVE EXTENDED WARRANTY ON THESE WHEELS TILL 2021.

Reported
Feb 2020
Incident date
Feb 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11310108 at NHTSA →
WheelsJan 2020 · ODI 11300869Details +

ON JANUARY 21, 2020 AT 1400 38 MILES OUTSIDE OF CHARLOTTESVILLE, VA ON HIGHWAY 29 DRIVER SIDE REAR INSIDE TIRE TREAD SEPARATED AND BLEW OUT THE TIRE CAUSING EXTENSIVE DAMAGE TO THE UNDERSIDE OF THE TRUCK BED. THE SPEED OF THE BLOWOUT WAS 45 MPH AND HAD TO MANAGE PARKING ON THE SIDE OF THE ROAD ON AN INCLINE IN ORDER TO CHANGE THE TIRE OUT AND REMOVE THE METAL THAT WAS HOLDING THE SPLASH GUARD. ROADSIDE ASSISTANCE TOW COMPANY INFORMED US THAT THE OUTSIDE TIRE ON THE SAME SIDE WAS READY TO BLOW AS WELL AND NEEDED TO BE CHANGED. THE TIRES ON THE VEHICLE ARE NEXXAN ROADIAN LT235/80R17 10 PLY. THE VEHICLE HAS 55,000 MILES ON IT.

Reported
Jan 2020
Incident date
Jan 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11300869 at NHTSA →
SteeringDec 2019 · ODI 11291900Details +

WHEN DRIVING DOWN ROAD CONSTANTLY MAKE ADJUSTMENTS TO RIGHT AND OR STEERING WHEEL BEING HELD TO OR AROUND 1 OR 2 O'CLOCK POSITION JUST TO GO STRAIGHT. WHEN STEERING TO LEFT STEERING WHEEL IS TIGHTER THEN WHEN STEERING TO RIGHT. STEERING BOX NEEDS REPLACED AND OR REBUILT. TRUCK ONLY HAS ALITTLE OVER 60000 MILES ON IT. CONSTANTLY CHASING STEERING WHEN DRIVING DOWN ROAD. CITY STREETS AND LEFT LANE OF HIGHWAYS ITS EXTREMELY NOTICABLE. HAD TRUCK ALIGNED AND ALIGNMENT SHOP SAYS ALIGNMENT IS DEAD ON. AFTER READING MULTIPLE AND MULTIPLE FORUMS AND OTHER INFORMATION ONLINE, THIS IS A EXTREMELY COMMON PROBLEM WITH THESE TRUCKS YET NO RECALL TO FIX. RED HEAD IS A COMPANY THAT REBUILDS/UPGRADES THESE STEERING BOXES, BUT THE COST WITH SHIPPING IS AROUND $800. CHRYSLER SEEMS TO DENY THERE IS A PROBLEM WITH THE STOCK STEERING BOXES ON THE RAM 2500/3500 TRUCKS, THERE ARE THOUSANDS AND THOUSANDS OF PEOPLE THAT ARE HAVING THE SAME ISSUE YET NO RECALL TO FIX THE PROBLEM.

Reported
Dec 2019
Incident date
Dec 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11291900 at NHTSA →
SteeringDec 2019 · ODI 11287921Details +

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT TOOK THE VEHICLE TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) AND WAS INFORMED THAT THEY WOULD BE TAKING AN ADJUSTABLE PART OF THE VEHICLE AND MAKING IT NON-ADJUSTABLE. THE CONTACT EXPRESSED CONCERNS REGARDING FUTURE REPAIRS TO THE VEHICLE THAT MAY BE DEEMED INEFFECTIVE DUE TO THE REMEDY. THE CONTACT REFUSED TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reported
Dec 2019
Incident date
Nov 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11287921 at NHTSA →
WheelsDec 2019 · ODI 11286908Details +

I PURCHASE A 2016 DODGE RAM 3500 DUALL LIMITED WITH 2K MILES ON IT. THE TRUCK HAS GARBAGE NEXAN TIRES ON IT. NEXAN CLAIMS IT IS A 40K MILE WARRANTY TIRE. FUNNY THOUGH, AT 11K MILES I HAD ONE NEXAN TIRE FAILURE DUE TO TREAD SEPARATION. TOOK TRUCK TO DEALER, DEALER GOT WITH NEXAN, WORKING WITH NEXAN LIKE 'GOING TO THE DENTIST TO GET ANYTHING DONE. SAID THEY WOULD REIMBURSE ME FOR THE TIRE THAT FAILED AT 11K MILES, THAT WAS TWO MONTHS AGO STILL NO REFUND AND I CALL EVERY WEEK LOOKING FOR MY REFUND. COUPLE MONTHS GO BY AND ANOTHER NEXAN TIRE FAILURE AT 13K MILES. YOU GUESSED IT ANOTHER TREAD SEPERATION. TAKE TRUCK TO DEALER, THEY SAY CAN'T HELP. CALL NEXAN THEY SAY YOU NEED TO SHIP ALL 6 TIRES BACK SO WE CAN TEST THEM. IM TESTING THEM FOR YOU AND THEY ARE CRAP! TWO TIRE FAILURES WELL UNDER 40K, THIS IS NOT A COINCIDENCE THESE TIRES ARE GARBAGE. I HAVE MY WIFE AND DAUGHTER WHO I DRIVE AROUND IN A $75K RAM DUALLY LIMITED AND I AM SCARED FOR THEIR SAFETY WITH THESE FAILING TIRES. NEXAN MIGHT AS WELL TELL ME TO GO #@$& MYSELF AS THEIR CUSTOMER SERVICE AGAINST AND WARRANTY DEPARTMENT ARE A JOKE. BEWARE DONT BUY NEXAN TIRES. DODGE ALSO SHOULD STOP PUTTING THESE GARBAGE TIRES ON THEIR TRUCKS, GOING TO GET SOMEONE KILLED.

Reported
Dec 2019
Incident date
Oct 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11286908 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(16)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsDec 2021 · 21V632000Details +

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

Open full NHTSA recall record →
Latches/Locks/LinkagesSep 2019 · 19V347000Details +

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Open full NHTSA recall record →
Engine And Engine CoolingDec 2017 · 17V562000Details +

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Risk: The leaking water pump can increase the risk of an engine compartment fire.

Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Open full NHTSA recall record →
WheelsOct 2017 · 17V499000Details +

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Open full NHTSA recall record →
Air BagsSep 2017 · 17V302000Details +

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Open full NHTSA recall record →
Power TrainJan 2016 · 16V495000Details +

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.

Risk: If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.

Remedy: Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

Open full NHTSA recall record →
Engine And Engine Cooling · 15V592000Details +

Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.

Risk: An engine that stalls without warning increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the ECM, free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R52.

Open full NHTSA recall record →
Equipment · 16E041000Details +

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Open full NHTSA recall record →
Power Train · 17V821000Details +

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Open full NHTSA recall record →
Equipment · 17V824000Details +

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Open full NHTSA recall record →
Steering · 18E096000Details +

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

Open full NHTSA recall record →
Electrical System · 18V332000Details +

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Open full NHTSA recall record →
Structure · 18V486000Details +

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

Open full NHTSA recall record →
Steering · 19V021000Details +

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Open full NHTSA recall record →
Wheels · 21V398000Details +

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Risk: Wheel separation can cause a vehicle crash.

Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Open full NHTSA recall record →
Air Bags · 25V010000Details +

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

3 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA).  The drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen.   The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering.  During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles.  The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD).  The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector.  In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks.  The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019.  The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector.  This could cause a separation in the drag link resulting in a loss of steering control.  FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode.  The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks.  This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect.  Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles.  Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut.  In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment.   To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall

Crash-test ratings

No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.

Fuel economy by trim

No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.

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2016 Ram 3500: frequently asked

What does the complaint record show for the 2016 Ram 3500?

Owners filed 133 NHTSA complaints about the 2016 Ram 3500. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2016 Ram 3500?

The most-reported problem areas are Steering (21% of complaints) and wheels (14%).

How many recalls does the 2016 Ram 3500 have?

16 recalls have been issued that affect the 2016 Ram 3500, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2016 Ram 3500 get?

EPA fuel-economy figures for the 2016 Ram 3500 aren't available yet.