2013 Ram 3500

The contact owns a 2013 Ram 3500. The contact stated that while attempting to sell the vehicle, the contact discovered there was a discrepancy in the mileage. The contact stated that the Carfax mileage was 47,029, and on March 10, 2015, the mileage was recorded at 49,873, and nine days later the mileage was recorded at 47,019.

Reported

Aug 2025

Incident date

May 2015

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ram 3500. The contact stated while driving 65-68 MPH over a bumpy road surface, the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated, exited the freeway, and pulled over to the shoulder of the road. The contact was able to continue driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle had experienced the death wobble. The dealer diagnosed the vehicle and determined that the upper ball joints and control arms needed to be replaced. The dealer replaced the upper control arms. The vehicle was then taken to an independent mechanic, where the upper ball joints were replaced. The contact stated that the failure recurred several times while driving. The contact stated that the upper and lower ball joints, the control arms, the bushings, and other unknown parts were replaced several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Reported

Jan 2025

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

I HAVE BEEN HAVING PROBLEMS WITH A RECALL ISSUED BY NHTSA. THE RECALL WAS V06 DRAG LINK. WHEN THE RECALL WA PREFORMED, THE ALIGNMENT NUTS ON THE DRAG LINK WERE WELDED SO THE COULDN'T COME LOOSE. I'VE HAD TO HAVE MY TRUCK REALIGNED 2 TIMES SINCE THE DRAG LINK NUTS WERE WELDED. AS OF RIGHT NOW THE NUTS ARE NOT WELDED AND THE INTEGRITY OF THE DRAG LINK IS COMPROMISED. I'VE HAD IT INTO 3 DIFFERENT INDEPENDENT REPAIR SHOPS AND EACH SAY THAT WELDING THE NUTS SHOULD ONLY BE A TEMPORARY FIX NOT A PERMANENT FIX. SINCE THE WELDING, I'VE HAD STEERING ISSUES WITH MY TRUCK WHICH IS WHY I'VE HAD IT IN THE REAPIR SHOPS. I FEEL THAT THE DRAG LINK NEEDS A TOTAL REPLACEMENT AND NOT A BANDAID FIX. I'VE CONTACTED FCA 2 TIMES AND HAVE A CASE NUMBER, #[XXX]. THE CALLS MADE WERE ON OCT. 10 & OCT 24. I'VE ALSO CONTACTED THE THE RAM DEALERSHIP IN MY AREA WHERE I GET SERVICE DONE AND HAVE "0" RESPONSE FROM THEM. I WOULD LIKE TO KNOW WHAT I CAN DO TO GET THIS ISSUE RESOLVED. THE WELDING OF A STEERING COMPONENT (DRAG LINK) IS NOT A FIX. I HAVE HAD STEERING ISSUES AND DEATH WOBBLE OCCUR SINCE THIS RECALL WAS COMPLETED. I'VE HAD IT IN FOR 2 ALIGNMENTS. I'M WORRIED FOR THE SAFETY OF MY FAMILY NOT HAVING THIS ISSUE TAKEN CARE OF. PLEASE ADVISE ON MY NEXT STEPS THANKS FOR YOUR ATTENTION. RECALL - V06 NHTSA 19V-021 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2023

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

When having to brake hard, the lining of the pressure line from the pump to the hydro booster comes apart and causes the brakes to not work and the power steering to act up. The plastic lining shoots into the booster causing it to fail. They don’t make a replacement line so I was forced to fabricate one. Very expensive fix.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

Truck was repaired June 2019. They welded the jam nut which made it impossible to get an alaignment.Been having a open claim with Chrysler Jeep and Dodge going on 2 years per claim #78469040 Front Suspension Track Bar Frame Bracket ( vehicle recently started to do the death wobble again)

Reported

Apr 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ram 3500. The contact stated that the tailgate would fall open unintendedly while driving and the tailgate would fail to close securely after several attempts. The contact stated that the failure occurred several times. The vehicle was taken to the dealer, where the tailgate was replaced under NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages); however, the failure reoccurred while the contact was attempting to drive off the dealer's parking lot. The vehicle remained at the dealer. The contact stated that the following day, the dealer was able to close the tailgate securely; however, the failure persisted while driving. The dealer notified the manufacturer of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 4,000.

Reported

Mar 2023

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

Took truck to Mac Haik here in Houston to perform the recall.The jam nut on drag link was welded,which was not a fix.Went back after being told truck can't be aligned with the drag link being welded.Was told I'd have to pay out of pocket for the weld to be cut,which sense have led to other issues with the front suspension. Attached is docs concerning this matter .....I been having a open claim with Dodge Chrysler and Jeep for over 2 years.Is there any remedy for such a problem?

Reported

Jan 2023

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ram 3500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 15V541000 (Steering); the contact stated that after the repair while driving at an undisclosed speed, the vehicle experienced the death wobble. The contact stated that the track bar was recently replaced; however, the failure persisted. The contact stated that excessive force was needed to maneuver the vehicle. The contact inspected the vehicle and became aware of holes in the steering bracket. The contact called the dealer and attempted to purchase the brackets however, the contact was unsuccessful in retrieving the repair parts. The vehicle was not diagnosed or repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 149,000.

Reported

Dec 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

Driving the Ram on the expressway, my son in law went from 70 miles per hour ( 30 lbs of boost) to 45 miles per hour (10 LBS of boost). So thankful it did not cause a rear end accident. Taking it in to the dealership to get fixed they said it was the turbocharger actuator then gave me the price.$11,314.32. I have a trucking company so I bought the part for $1409.71 and my diesel mechanic did the repairs for a fraction of the cost. Then I get a letter in the mail from FCA US LLC Customer Center Reimbursement, for this same problem BUT on my 2015 Ram 3C63R3EL4FG523122. My issue is this it's the same part, for the 2013 and 2015 Ram Pickup truck 3500. It should have been a recall not an extended warranty for all the vehicle years that this part is in their trucks . Someone is going to get hurt. The Customer Center declined the reimbursement and to even discuss the situation they hung up on me for the representative told me I was wasting his time and he had other calls to take.

Reported

May 2022

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Ram 3500. The contact received notification of NHTSA Campaign Number: 17V821000 (Power Train). The contact took the vehicle to the dealer and was informed that the vehicle was inspected and repaired. Years later, the contact stated that upon shifting the gear lever to DRIVE, the shifter moved to LOW and remained stuck in the LOW gear. After multiple attempts, the contact was able to shift the vehicle into PARK; however, the transmission remained in NEUTRAL. The contact was forced to keep his foot on the brake pedal to prevent the vehicle from moving forward. The contact was eventually able to correct the failure; however, no warning lights were illuminated on the instrument panel. The manufacturer was notified of the failure and informed him that the vehicle was no longer under the recall. The vehicle had was not repaired. The failure mileage was approximately 50,000.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

Vehicle Left rear wheel detached on Interstate 94 in Washtenaw County, Michigan. Resulted in death of another motorist. Michael James Brooks was operating the Black Dodge 4 Door, 2013 vehicle, traveling westbound on I-94. The vehicle tire detached and traveled into a vehicle operated by Janice Southall. The incident resulted in a rollover collision and death of Janice Southall.

Reported

Aug 2021

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

Crash 1 injuries 1 deaths

THE VEHICLE WAS PROVIDED TO THE DEALER. ON DAY THREE THE DEALER INFORMED VEHICLE OWNER THAT THE DEFECTIVE WATER PUMP, UNDER NHTSA Recall Number17V-562 IS NOT REPAIRABLE AS FCA DOES NOT HAVE THE REPLACEMENT PART AVAILABLE, DEALER STATES THAT FCA HAS 160 NEW WATER PUMPS ON HAND AND ALL OF THEM ARE DEFECTIVE. THIS SAFETY RECALL REMAINS OPEN.

Reported

Jul 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

THE TIE ROD END, WHICH WAS PREVIOUSLY RECALLED, BROKEN IN TO TWO PIECE AT THE ADJUSTMENT SLEEVE WHILE DRIVING.

Reported

Mar 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

Crash

BATTERY DRAIN. BOUGHT SEVERAL BATTERIES OVER THE PAST 4 YEARS AND EACH BATTERY WILL LAST 2 MONTHS AFTER THAT I WOULD HAVE TO START THE TRUCK UP EVERY OTHER DAY, SO THE BATTERY WOULDN' T GO DEAD. .

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 9V021000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) COMPLETED AT LOCAL DEALER STAR DODGE CHRYSLER JEEP RAM LOCATED AT 5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222. THE CONTACT STATED AFTER THE REPAIRS WERE COMPLETED WHILE HIS WIFE WAS DRIVING SHE EXPERIENCED THE DEATH WOBBLE AND SKIMMED THE CEMENT WALL OF A BRIDGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED NO ONE WAS INJURED OR SEEKED ANY MEDICAL ATTENTION. NO AIR BAGS DEPLOYED. THE CONTACT STATED HE HAD ALSO EXPERIENCED THE FAILURE WHILE DRIVING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WERE MADE AWARE OF THE FAILURE. THE CONTACT STATED HE HAD ALL 4 TIRES CHANGED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT WAS UNABLE TO SPEAK TO ANYONE. THE FAILURE MILEAGE WAS 119,175.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

Crash

WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 35 MPH, AN ENGINE SPRING VALVE BROKE, CAUSING CATASTROPHIC ENGINE DAMAGE. THE ENGINE IS A TOTAL LOSS AND MUST BE REPLACED. WE ARE HOPING THERE ARE OTHERS OUT THERE WHO HAVE EXPERIENCED THAT SAME FAILURE SO THAT A RECALL CAN BE ISSUED. WE ARE CURRENTLY STUCK WITH THE $15K BILL.

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

DRIVING DOWN THE HIGHWAY, A 3 YEAR OLD MICHELIN DEFENDER LTX DRIVERS SIDE REAR TIRE SEPARATED AND THEN EXPLODED. BODY DAMAGE WAS $9,000 PLUS THE COST OF REPLACING ALL THE TIRES. MICHELIN AFTER 7 WEEKS RESPONDED SAYS IS WAS A CLASSIC TRAUMA TO THE TIRE FROM A POTHOLE OR ROCK SOMETIME DURING ITS LIFE. IN THE 3 YEARS I HAVE DRIVEN ON THESE TIRE THERE WAS NEVER ANY TRAUMA. THE SAME DAY I WAS AT THE TIRE SHOP, 3 OTHER VEHICLES WERE THERE FOR THE SAME ISSUE. AN INDEPENDENT TIRE SHOP AND THE BODY SHOP THAT HANDLED THE REPAIRS CONFIRMS MICHELIN TIRES DO NOT HOLD UP TO ARIZONA'S HEAT. THEY SEE MORE BLOWOUTS AND SEPARATIONS THAN WITH OTHER TIRES. HAS THE NHTSB LOOKED INTO MICHELIN TRUCK TIRES TO SEE IF THEY ARE COVERING SOMETHING UP WITH THEIR LIGHT TRUCK TIRES? IT SEEMS IF A TIRE CANNOT HOLD TOGETHER AFTER 30,000 MILES THEY NEED TO BE TAKEN OFF THE ROAD.

Reported

Aug 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

MY VEHICLE EXPERIENCES A PHENOMENON COMMONLY KNOWN AS 'DEATH WOBBLE'. (GOOGLE '2013 DODGE RAM 3500 DEATH WOBBLE' TO VIEW VIDEOS OF THIS ISSUE). WHEN DRIVING AT HIGHWAY SPEED AND ENCOUNTERING A CERTAIN CURVE RADIUS COMBINED WITH A BUMP OR DEFECT IN THE ROADWAY SURFACE, THE FRONT SUSPENSION BEGINS VIOLENTLY VIBRATING. THE STEERING WHEEL SHAKES VIOLENTLY AND THIS VIBRATION CANNOT BE STOPPED BY HOLDING THE WHEEL. APPLYING THE BRAKES TRANSMITS THE VIBRATION TO THE BRAKE PEDAL. THE ONLY REMEDY IS TO ALLOW THE VEHICLE TO SLOW DOWN BY REMOVING ANY INPUT TO THE ACCELERATOR PEDAL. WHEN THE VEHICLE SPEED DROPS TO BELOW APPROXIMATELY 30 MPH, THE VIBRATION CEASES. THIS HAS HAPPENED TO ME NUMEROUS TIMES AND MAKES ME FEEL AS IF I COULD LOSE CONTROL OF THE VEHICLE. IF THIS WERE TO OCCUR ON A WET OR SNOW COVERED ROADWAY, I THINK THAT THE VEHICLE WOULD MOST LIKELY SPIN OUT OF CONTROL. I HAVE BROUGHT MY VEHICLE IN TO TWO DIFFERENT DODGE DEALERS TO COMPLAIN ABOUT THIS ISSUE. THEY SAID THAT THEY WERE 'UNABLE TO DUPLICATE THE ISSUE'. THIS IS NOT SURPRISING SINCE IT REQUIRES A VERY SPECIFIC COMBINATION OF VEHICLE SPEED, STEERING ANGLE, AND BUMP OR OTHER INPUT TO THE SUSPENSION SYSTEM. MY VEHICLE WAS UNDER WARRANTY COVERAGE WHEN I COMPLAINED OF THIS ISSUE TO THE DEALERS. MY VEHICLE IS NO LONGER UNDER WARRANTY COVERAGE BUT THE VEHICLE STILL HAS THIS ISSUE. THE DEALERS TELL ME I HAVE TO TAKE IT UP WITH DODGE TO TRY AND GET THEM TO COVER THIS. NOT SURPRISINGLY, DODGE TELLS ME I HAVE TO TAKE IT UP WITH THE DEALERS.

Reported

Aug 2020

Incident date

Jan 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, WITHOUT WARNING A VIOLENT SHAKING OCCURRED WITHIN THE STEERING WHEEL. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING WHEEL, VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON WHICH THEN RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT END WAS INSPECTED AND DETERMINED THAT THE FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER, PLANET FORD-DODGE LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338 WAS CONTACTED AND INFORMED THE CONTACT THAT NO WARRANTY WAS AVAILABLE ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

Reported

Aug 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

THE DEF GAUGE DOES NOT SHOW THE CORRECT AMOUNT OF DEF FLUID THAT IS ACTUALLY IN THE TANK, IT IS ALWAYS SHOWING FULL.

Reported

Apr 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18E096000 (STEERING) AT THE HADDAD DODGE RAM LOCATED AT (3000 HARRIS RD, BAKERSFIELD, CA 93313). THE CONTACT STATED THAT THE TECHNICIAN PERFORMED AN INTERIM REPAIR. THE CONTACT STATED THAT THE VEHICLE ALSO REQUIRED AN ALIGNMENT HOWEVER, DEALERS DECLINED TO PERFORM THE ALIGNMENT UNTIL THE REMEDY WAS FINALIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 37,203.

Reported

Mar 2020

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE WAS TAKEN IN FOR A FRONT END ALIGNMENT. WHEN THE TECHNICIAN LOOSENED THE TUBE RETAINING CLAMP TO ADJUST THE OUTER TIE ROD, ONE SIDE OF THE THREADED PORTION OF THE ADJUSTER TUBE, SOCKET, TIE ROD END (68369910AC) FELL ON THE GROUND. THE METAL WALL SHEARED AT THE START OF THE ADJUSTMENT THREADS AND SHOWED SIGNS OF METAL FATIGUE. THE OPPOSITE SIDE WAS FULLY CRACKED IN THE SAME LOCATION BUT HAD NOT SHEARED OFF THE ADJUSTER TUBE, SOCKET, TIE ROD END YET. IT TOOK VERY LITTLE EFFORT TO BREAK THE PIECE OFF BY HAND. FAILURE WOULD HAVE BEEN IMMINENT IF LEFT UNTOUCHED. FAILURE WHILE THE VEHICLE WAS IN OPERATION WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS STATIONARY AT AN ALIGNMENT SHOP. THE ADJUSTER TUBE, SOCKET, TIE ROD END IS IDENTIFIED AS PART (1) IN THE ATTACHED DRAWING. FAILURE POINT IS AT THE END WHERE ADJUSTER TUBE (2) IS THREADED IN AND TUBE RETAINING CLAMPS (15) AND (16). PICTURES OF THE FAILED COMPONENT ARE ATTACHED.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

STEERING CUPLING UNDER DASH HAS SLACK MAKING STEERING LOOSE AND ALTERNATOR PROBLEMS TRUCK ONLY HAS 113609 MILES CHRYSLER CORP SAYS IT'S NOT A PROBLEM AND MORE RECALLS ARE SHOWING ON IT DRIVING ON OPEN ROAD CONSTANTLY WORKING STEERING WHEEL TO KEEP IN STRAIGHT LINE ON THE ROAD CITY DRIVING IS AS BAD SITTING STILL IT HAS ABOUT HALF INCH OR MORE LOOSE PLAY IN STEERING

Reported

Nov 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 74 MPH, THE VEHICLE DROVE OVER A BUMP IN THE ROAD AND THE FRONT END VIBRATED VIOLENTLY. WHEN THE VEHICLE WAS STOPPED, THE FAILURE ALSO STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

Reported

Oct 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

I'VE HAD MULTIPLE RECALLS ON THIS VEHICLE, MY CHECK ENGINE LIGHT HAS BEEN GOING OFF CONTINUALLY, I'VE HAD THE WATER PUMP AND CATALYST CONVERTER REPLACED JUST TO NAME A FEW, WHICH TO MY LUCK MY TRUCK WAS STILL UNDER WARRANTY, NOW IT'S NOT. AGAIN THE CHECK ENGINE LIGHT GOES ON AND OFF RANDOMLY, TRY TO TAKE IT TO THE DEALER TO HAVE DIAGNOSED AND I'M TOLD THEY CAN DO NOTHING ABOUT IT UNTIL THE LIGHT COMES BACK ON, I FINALLY WAS ABLE TO GET IT TO THE DEALER WITH THE CHECK ENGINE LIGHT STILL ON AND NOW THIS TIME THERE WERE UP TO 5 ITEMS LISTED, THE ONE THAT CONCERNS ME IS THE ONE REGARDING THE TURBO ACTUATOR NOT COMMUNICATING. THE DEALER TOLD ME THAT I WOULD HAVE TO REPLACE IT, THIS IS GOING TO COST ME $3900 ALONE, MY TRUCK ONLY HAS A LITTLE OVER 120000 MILES ON IT, FOR THIS MANY THINGS TO BE GOING WRONG I AM STARTING TO THING I MIGHT HAVE BOUGHT A LEMON. I HAVE READ MULTIPLE PEOPLE IN FORUMS WHO HAVE HAD THE SAME ISSUE AS WELL AS ONE PERSON WHO ALSO SUBMITTED A COMPLAINT HERE ON YOUR WEBSITE. PLEASE LOOK INTO THIS AND HOPEFULLY THIS ITEM WILL BE ADDED TO THE MULTIPLE RECALLS THIS VEHICLE ALREADY HAS ON ITS RAP SHEET. THANK YOU FOR CONSIDERING MY COMPLAINT.

Reported

Sep 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

MY SHIFT LEVER ON THE STEERING COLUMN WILL OFTEN NOT SHIFT ALL THE WAY BACK IN TO PARK WHEN TRYING TO PLACE THE VEHICLE IN PARK. OFTEN THE LEVER GETS HUNG UP BETWEEN REVERSE AND PARK. WHEN THIS HAPPENS, THE VEHICLE'S PRND INDICATOR ON THE CONTROL PANEL WILL TURN A YELLOW COLOR INSTEAD OF THE NORMAL WHITE COLOR. ALSO, THE SHIFT LEVER WILL BECOME STUCK AND MUST BE FORCIBLY TAKEN BACK INTO GEAR TO TRY TO SHIFT AGAIN BACK INTO PARK. THE LEVER ACTS AS IF IT HAS FOUND A 'NEW' SLOT BETWEEN PARK AND REVERSE. ALSO, WHEN THIS YELLOW COLOR SHOWS ON MY PRND INDICATOR, IF I AM NEGLIGENT IN NOT GETTING THE VEHICLE FULLY BACK INTO PARK, THE VEHICLE WILL NOT START. I HAVE HAD TO HAVE THIS VEHICLE TOWED BACK TO THE DEALER REPAIR SHOP BECAUSE I COULD NOT GET THE SHIFT LEVER OUT OF THE SPOT IT WAS STUCK IN BETWEEN PARK AND REVERSE. THIS REPRESENTS A PROBLEM IN THAT I BELIEVE THE TRUCK IS RECOGNIZING THAT IT IS NEITHER IN PARK OR REVERSE SO THAT IT MAY BECOME A SAFETY ISSUE WHEN THE TRUCK IS PARKED. WITHOUT THE USE OF THE EMERGENCY BRAKE IT MAY ROLL OFF. THIS INCIDENT HAS SO FAR ONLY HAPPENED WHEN I STOP TO SHIFT THE VEHICLE INTO PARK AND ATTEMPT TO SHUT THE VEHICLE OFF. THE VEHICLE WILL SHUT OFF BUT WHEN I RETURN TO START THE VEHICLE, THE CONTROL PANEL EMITS THE SAME YELLOW COLORING FOR PRND INDICATOR AND WILL REFUSE TO START UNTIL THE SHIFT LEVER IS FORCED OUT OF THE SPACE IT HAS FOUND BETWEEN PARK AND REVERSE. I HAVEN'T YET TAKEN ANY PHOTOS, VIDEO OR BEEN ABLE TO GET THE DEALERSHIP REPAIR PERSONS TO ACKNOWLEDGE THE ISSUE. THE ONLY THING THE DEALERSHIP DID TO ADDRESS THE PROBLEM IS TALK ME INTO PURCHASING A NEW KEY FOB. *DT *DT *DT *DT *TR*JB *DT *DT THE CONSUMER STATED BTSI AND SHIFTER CABLE WAS REPLACED ON SEPTEMBER 13. *TR*DT*DT*JB

Reported

Jul 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN AND WOULD NOT DECELERATE EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL, BUT THE ENGINE CONTINUED TO REV. EVENTUALLY, THE VEHICLE BEGAN TO SLOW DOWN. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND STALLED. THE FAILURE CONTINUED UNTIL THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO AN ABANDONED PARKING LOT. CORTLAND CHRYSLER DODGE JEEP (3878 WEST RD, CORTLAND, NY 13045, (607) 218-7520) WAS CONTACTED AND STATED THAT THE FAILURE ALSO OCCURRED ON OTHER VEHICLES AND THAT THE ENGINE CONTROL MODULE NEEDED TO BE UPDATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. *DT*JB

Reported

Jul 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

THE ALTERNATOR CAUGHT ON FIRE. TRUCK HAS 62000 MILES ON IT. THE BATTERY LOW VOLTAGE CAME ON. AFTER THE TRUCK RAN FOR A MINUTE IT WENT OUT. I RAN THE TRUCK FOR TEN MINUTES. AFTER I PARKED THE TRUCK AND WENT INSIDE I COULD SMELL SOMETHING. WHEN I STEPPED OUT MY DOOR AND LOOKED SMOKE WAS ROLLING OUT FROM UNDER THE HOOD. I GRABBED THE EXTINGUISHER AND PUT IT OUT. I THEN SPRAYED IT DOWN WITH WATER TO COOL IT. IT TOOK SOME TIME.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

Fire

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE ABS WARNING LIGHT ILLUMINATED AND THE VEHICLE VIOLENTLY SHAKES. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, GOT OUT THE VEHICLE AND SEEN SMOKE COMING FROM FRONT PASSENGER SIDE TIRE. THE CONTACT NOTICED THAT THE WHEEL WAS SEPARATED FROM THE AXLE. THERE WERE NO INJURIES SUSTAINED. NO POLICE/FIRE REPORT WAS FILED. THE CONTACT CONTACTED HIS INSURANCE TOWED THE VEHICLE TO THE DEALER RIVER OAKS CHRYSLER JEEP DODGE RAM 4807 KIRBY DR, HOUSTON, TX 77098 (888) 284-5254 WHERE A DIAGNOSTIC TESTING WAS PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE FAILURE MILEAGE WAS 103,000.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

Fire

I WENT TO START MY VEHICLE IN MY DRIVEWAY ON 5/23/2019. THE VEHICLE GAVE ME A LOW BATTERY INDICATION AND IMMEDIATELY SMELLED BURNING PLASTIC. SHUT THE VERTICLE OFF, HAD EVERYONE EXIT THE VEHICLE AND POPPED THE HOOD UP. SMOKE WAS POURING OUT OF THE ALTERNATOR THAT HAD BEEN "INSPECTED " INSTEAD OF BEING REPLACED ACCORDING TO THE S68 RECALL BULLETIN 3MONTHS EARLIER. I QUICKLY GRABBED SOME TOOLS TO DISCONNECT BOTH BATTERIES TO PREVENT AND FURTHER DAMAGE OR FIRE. *DT*JB *DT *DT *TR

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

Fire

MY TRUCK IS A LEMON. I'VE HAD OVER TEN RECALLS AND THE PROBLEMS JUST CONTINUE. NOW MY CHECK ENGINE LIGHT IS ON AND THE DEALER TOLD ME MY TURBO ACTUATOR IS NOT COMMUNICATING WITH THE TURBO. THEY WANT TO REPLACE IT AT MY COST OF $3500. MY TRUCK ONLY HAS 80K MILES ON IT. I TOLD THEM THE TURBO AND EVERYTHING STILL WORKS FINE!!!! JUST THE CHECK ENGINE LIGHT IS ON. THEY SAID EVENTUALLY IT WILL GO BAD. THEY SAID I CAN STILL DRIVE IT BUT THAT AT ANY TIME IT COULD GO IN TO LIMP MODE WHERE IT SHUTS DOWN AND ONLY LETS YOU DRIVE 5MPH. THIS SOUNDS DANGEROUS! ESPECIALLY IF I'M PULLING A TRAILER. I ASKED HOW LONG BEFORE IT GOES BAD AND THEY SAY THEY HAVE NO IDEA!!! I DON'T HAVE THE MONEY TO REPLACE A PART THAT STILL WORKS! THIS IS OBVIOUSLY A FAULTY PART THAT SHOULD BE RECALLED. I'VE HAD 10 OR MORE RECALLS WITH THIS VEHICLE ALREADY. INCLUDING A ALTERNATOR THAT CAUGHT FIRE. I HAVE FOUR FRIENDS WITH THIS SAME PROBLEM. PLEASE RECALL THE TURBO ACTUATOR!!!! I NEED YOUR HELP. THIS ISN'T RIGHT AND I HAVE NO ONE TO TURN TO. IT'S DANGEROUS AVDCI HAVE TO KEEP USING THIS TRUCK FOR IMPORTANT WORK. THANK YOU FUR LISTENING. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Mar 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD INDEPENDENTLY AND THE SERVICE THROTTLE WARNING INDICATOR ILLUMINATED. THE DRIVER MANAGED TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE APPROXIMATELY ONE MILE LATER. WHILE THE VEHICLE WAS IDLING, THE DRIVER WAITED FOR THE FAILURE CODES TO CLEAR BEFORE DRIVING HOME. THE CONTACT CALLED DIEHL CHRYSLER DODGE JEEP RAM OF SALEM (LOCATED AT 400 LEGACY LN, SALEM, OH 44460, (330) 337-3475) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEIR FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57569312. THE APPROXIMATE FAILURE MILEAGE WAS 52,393. *DT*JB *DT*JB

Reported

Dec 2018

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 45-50 MPH, THE STEERING WHEEL AND WHEELS WOBBLED. THE CONTACT HAD TO DECELERATE TO 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MEDVED CHRYSLER DODGE JEEP RAM (1520 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 88,000.

Reported

Oct 2018

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

THE TRUCKS BODY CONTROL MODULE IS FAULTY CAUSING ONLY THE DRIVERS ELECTRIC DOOR LOCKS TO LOCK MAKING THE CHILD SAFETY LOCKS IN OPERABLE. BY DOING ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE TRUCKS AND CAN POSE A MAJOR SAFETY ISSUE FOR CHILDREN IN THE BACK SEATS.

Reported

Sep 2018

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 35 MPH OVER A SPEED BUMP, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE FRONT TRACK BAR WAS FRACTURED. THE DEALER (DON ELLIOTT CHRYSLER DODGE, 1225 N RICHMOND RD, WHARTON, TX) DIAGNOSED THAT THE TRACK BAR WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

Reported

Jul 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (LITHIA CHRYSLER JEEP DODGE OF MISSOULA, 5001 GRIZZLY COURT, MISSOULA, MONTANA 59808) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Jun 2018

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

THE ISSUE OF THE "DEAD PEDAL" NEEDS TO BE FIXED. THIS HAS LEFT ME STRANDED IN THE MIDDLE OF AN INTERSECTION ON SEVERAL OCCASIONS. THIS HAS LEFT ME ON THE SIDE OF THE ROAD HAULING A 40" FIFTH WHEEL TRAILER AND NOW TODAY AT LUNCH I STOP AT A DRIVE THROUGH AND HAD TO PARK MY TRUCK THERE AS I HAVE A DEAD PEDAL. YOU GIVE IT GAS AND NOTHING HAPPENS. GOOGLE IT, ITS A HUGE ISSUE AND COULD VERY EASILY COST SOMEONE THERE LIFE.

Reported

Jun 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

OUR TRUCK HAS STARTED SHAKING VIOLENTLY, SEEMINGLY RANDOMLY, AT FREEWAY SPEEDS (HAS ONLY OCCURRED AT 50+MPH). THE STEERING WHEEL AND THE WHOLE TRUCK BEGINS VIOLENTLY SHAKE AND BECOMES NEARLY UNCONTROLLABLE WHILE DRIVING AT FREEWAY SPEEDS- IT HAPPENS INSTANTANEOUSLY AND WITHOUT WARNING! YOU HAVE TO SLOW DOWN TO LESS THAN 20MPH, OR COMPLETELY STOP AND THEN RESTART AND IT GOES AWAY. THE LAST TIME IS OCCURRED, MARCH 17 2018, I WAS DRIVING AND NEARLY LOST CONTROL OF THE TRUCK WHEN IS STARTED SHAKING, I WAS LUCKY THAT TRAFFIC WAS LIGHT AND NO ONE WAS IN THE LANE TO MY LEFT SO I WAS ABLE TO PULL OVER SAFELY WITHOUT HITTING SOMEONE. IT ALSO DOES NOT HAPPEN EVERY TIME YOU DRIVE IT, SO AS OF RIGHT NOW, IT IS VERY RANDOM, BUT IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 2 MONTHS, AND WE ONLY DRIVE OUR TRUCK 1 OR 2 DAYS A WEEK. WE ARE FEARFUL TO DRIVE OUR TRUCK, AND THERE IS NO KNOWN FIX FOR THIS PROBLEM. WE HAVE NEW TIRES, A RECENT FRONT END ALIGNMENT, AND THE TRUCK IS COMPLETELY STOCK. WE HAD THE VEHICLE EVALUATED BY AN AUTOMOTIVE REPAIR SHOP TODAY, AND THEY COULD FIND NOTHING LOOSE OR BROKEN. I CAN SEND A VIDEO IN OF THIS PROBLEM IF YOU WOULD LIKE. THERE ARE OTHER VIDEOS ALREADY OUT THERE WITH THIS PROBLEM AS WELL.

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE). THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR

Reported

Mar 2018

Incident date

Oct 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE ATTEMPTING TO START THE VEHICLE, THE SERVICE ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL BURNING ODOR IN AND OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (1102 WALTON DRIVE, TEXARKANA, TX 75503) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM WAS CONTAMINATED AND NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

Reported

Mar 2018

Incident date

Feb 2018

Mileage

Not provided

Outcome flags

Fire

PDC (FUSE BOX) AKA TIPM HAS CORROSION OR BAD INTERNAL ELECTRICAL CONNECTIONS CAUSING WIPERS TO NOT FUNCTION AND POSSIBLE AIR BAG FAILURE UPON IMPACT

Reported

Nov 2017

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (US ONE CHRYSLER/JEEP IN SANFORD, SOUTH DAKOTA) WHERE IT WAS DIAGNOSED THAT THE UPSTREAM NITROUS SENSOR FAILED AND NEEDED REPLACEMENT. IN JANUARY OF 2017, THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP/RAM IN ALBANY, GEORGIA BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE REAR NITROUS SENSOR WAS REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 59,510.

Reported

Sep 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

STEERING LINKAGE BROKE CAUSING THE VEHICLE TO BE TOWED IN. RIGHT TIE ROD BROKE AT TUBE END NEAR TOTAL TOE ADJUSTER CLAMP. LOOSING ANY ABILITY TO STEER THE VEHICLE.

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIOLENTLY WOBBLE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRAG LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT NO RECALLS WERE AVAILABLE FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

DEATH WOBBLE. STEERING STARTS WOBBLING AFTER HITTING A BUMP AT INTERSTATE SPEEDS. MUST SLOW TO BELOW 30 MPH TO MAKE IT STOP. VERY DANGEROUS AS IT IS HARD TO CONTROL DIRECTION OF VEHICLE WHEN WOBBLING.

Reported

Aug 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

MY RAM TRUCK WENT INTO A MALFUNCTION AND LIMITED THE SPEED TO 5 MILES PER HOUR CAUSING A MAJOR HIGHWAY SAFETY ISSUE. THE TRUCK PUT ALL PASSENGERS AND OPERATORS IN DANGER. THE DEF SYSTEM IN THIS VEHICLE CAN ONLY BE RESET BY A RAM DEALER WHICH CAUSES OTHER ISSUES BESIDES EXTREME DANGERS DRIVING CONDITIONS.

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

ON JUNE 1, 2013, I WAS DRIVING THE DODGE RAM 3500 AT HIGHWAY SPEED (APPROX. 60 MPH) WHEN THE STEERING COMPLETELY LOCKED UP AND 4-WAY EMERGENCY FLASHERS FAILED. I DRIFTED TO THE SIDE OF THE HIGHWAY AND CAME TO A STOP. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE. MY PHONE LOG SHOWS THIS CALL STARTED AT 8:40AM AND LASTED 9 MINUTES. DURING THE CALL, WASHINGTON DEPARTMENT OF TRANSPORTATION INCIDENT RESPONSE STOPPED AT THE SCENE AND NEITHER OF US REALIZED THE EXTENT OF THE PROBLEM AND WA DOT LEFT THE SCENE. NEAR THE END OF THE CALL, I NOTICED SMOKE POURING FROM UNDER THE HOOD AND EXITED THE VEHICLE. AT THAT TIME, I NOTICED BURNING MATERIAL ON THE GROUND UNDER THE TRUCK'S ENGINE. I HUNG UP WITH ROADSIDE ASSISTANCE AND CALLED 911 AT 8:49AM. AT THAT TIME, AT LEAST 4 LAW ENFORCEMENT, 2 FIRE ENGINES, AND WA DOT ARRIVED ON SCENE AND SHUT DOWN THE ENTIRE STATE HIGHWAY DUE TO THE SIZE OF THE FIRE. ONE LANE OF THE HIGHWAY WAS REOPENED JUST BEFORE 9:20AM. WHEN I LEFT THE SCENE, THE FIRE DEPARTMENT WAS STILL ACTIVELY WORKING TO CONTROL THE BLAZE AND HAD CUT OPEN THE TRUCK'S HOOD TO BETTER ACCESS THE FIRE. AFTER THE FIRE, I RE-READ THE RECALL NOTICE FOR THE VEHICLE'S ALTERNATOR AND BELIEVE THIS PROBABLY CAUSED THE NEAR-CRASH AND FIRE.

Reported

Jun 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

Fire

1ST TIME OUR TRUCK SHOOK SO BAD WE HAD TO GET OFF THE HIGHWAY, 2ND TIME TRUCK WOULDN'T GO INTO DRIVE. 3RD TIME TRUCK SAID IT WAS IN GEAR WHEN IT WAS IN PARK. 4TH TIME PERFORM SERVICE LIGHT. ACTUATOR. 5TH TIME PERFORM SERVICE LIGHT. AND NOW THIS. WE HAVE OWNED THIS TRUCK FOR 10 MONTHS AND IT HAS BEEN IN THE SHOP MULTIPLE TIMES FOR MULTIPLE WEEKS. THE LAST TIME BEING FOR A 9 NINE DAYS. THEY HAVE NOW SENT IT HOME SAYING THEY CAN'T FIX IT BECAUSE THE RECALL PARTS ARE NOT AVAILABLE. THE PERFORM SERVICE LIGHT IS STILL ON AND I WAS TOLD WHEN THE CHECK ENGINE LIGHT COMES ON AGAIN WHICH THEY SAID IT WOULD THAT I CAN BRING IT BACK AND THEY'LL TURN IT OFF AGAIN FOR ME. WE HAVE FILED A COMPLAINT WITH DODGE AND THEY OPENED A CASE THEN SENT US A MESSAGE THAT THEY CLOSED OUR CASE BECAUSE OUR TRUCK HAD BEEN FIXED. WE ARE AT A LOSS AS TO WHAT TO DO NOW.

Reported

May 2017

Incident date

Jul 2016

Mileage

Not provided

Outcome flags

None reported

DODGE DEATH WOBBLE. WHILE DRIVING OUR 2013 DODGE RAM 3500 6.7 TURBO DIESEL PICKUP TRUCK AT ABOUT 40 MPH THE FRONT END STARTED VIOLENTLY SHACKING. I COULD NOT STEER OR CONTROL THE VEHICLE AT THAT POINT. THIS HAS HAPPENED NOW TWICE. FIRST TIME I WAS ON A FREEWAY AND ALMOST CAUSED A SERIOUS ACCIDENT AND THE SECOND TIME I WAS ON A TWO LANE HWY AND ALMOST DROVE OFF A CLIFF. BOTH OCCURRENCES I WAS ONLY ABLE TO SLOW DOWN BUT HAD ZERO CONTROL OVER STEERING. ONCE I GOT SLOWED DOWN TO ABOUT 10 MPH I WAS ABLE TO LET OFF THE BRAKE AND THE VIOLENT SHAKING STOPPED. I HAVE TAKEN THE VEHICLE INTO THE DODGE DEALERSHIP WHO SAID THERE WAS NOTHING WRONG WITH OUR VEHICLE. SIMILAR REPORTS OF THIS ISSUE ARE ALL THE INTERNET. IN BOTH OCCURRENCES IT FELT LIKE THE SHACKING STARTED IN THE FRONT RIGHT SIDE OF MY VEHICLE.

Reported

May 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES CONCERNING THE VEHICLE AND THE DEALER FAILED TO PROVIDE A SOLUTION AFTER SEVERAL REPAIRS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A STRONG "DEATH WOBBLE" VIBRATION. THE VIBRATION CAUSED THE FRONT SEAT BELTS TO RESTRICT AND LOOSEN. THE CONTACT HAD TO REDUCE THE SPEED TO BELOW 45 MPH TO PREVENT THE CONDITION. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED BY A TIRE REPAIR SHOP AND THE STEERING BOX FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE INSPECTED BY TWO INDEPENDENT MECHANICS. THE VEHICLE WAS ALSO TAKEN TO A TIRE REPAIR SHOP FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,468.

Reported

May 2017

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Risk: The leaking water pump can increase the risk of an engine compartment fire.

Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Risk: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Risk: Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Risk: The excessive heat under the engine cover may result in an under hood fire.

Remedy: Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.

Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Risk: Wheel separation can cause a vehicle crash.

Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.