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Verdict

2017 Porsche Macan: Complaints, Recalls & Known Issues

What the public record actually says about the 2017 Porsche Macan — every figure below is a NHTSA or EPA number, not an opinion.

The read

Fewer reported complaints than most SUV.

Owners filed 67 NHTSA complaints — fewer complaints than 65% of 2017 SUVs. Air Bags leads the reports (37%). 6 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2017 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

67

Reports to NHTSA, 2017

Safety recalls

6

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

22

EPA estimate

Complaint volume vs. segment peers

Fewer complaints than 65% of 2017 SUVs

The bar is this car's percentile among 2017 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Air Bags issues lead owner complaints (37% of 67 reports), followed by engine (10%).

Air Bags37% · 25 reports
Engine10% · 7 reports
Service Brakes10% · 7 reports
Steering10% · 7 reports
Fuel/Propulsion System6% · 4 reports
Electrical System4% · 3 reports
Exterior Lighting4% · 3 reports
Power Train4% · 3 reports

+ 6 more component categories with fewer reports.

Share of all 67 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11131005, ODI 11628935, ODI 11612699, ODI 11587920, ODI 11577431.

Recalls(6)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsMar 2021 · 21V131000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.

Risk: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.

Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.

Fuel SystemDec 2020 · 20V077000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2018 Macan vehicles. The fuel pump service cover may contact the flow nozzle on the filter flange of the fuel pump, potentially causing cracks and a fuel leak.

Risk: Fuel leakage in the presence of an ignition source may increase the risk of a fire.

Remedy: Porsche will rework or replace and apply a protective film to the fuel pump flange. in addition, the fuel pump flange will be inspected and replaced if cracks are present. The recall began April 10, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA2.

Fuel SystemMar 2017 · 17V289000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Porsche will notify owners, and dealers will inspect the flanges, replacing any that are cracked. Flanges that aren't cracked will have a protective film applied. These repairs will be performed free of charge. The recall began on July 19, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH06.

Suspension · 16V680000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2017 Macan, Macan S, Macan GTS, and Macan Turbo vehicles. In the affected vehicles, the anti-rollbar connecting links may move out of position allowing the vehicle to oversteer in certain driving conditions.

Risk: Vehicle oversteer may lead to a loss of vehicle control, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will inspect, and as necessary, replace the front anti-rollbar links, free of charge. The recall began January 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG06.

Equipment · 18V844000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.

Risk: If the ski bag detaches during a crash, it can increase the risk of injury.

Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.

Seat Belts · 23V443000Details +

Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have been tightened properly.

Risk: An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.

Remedy: Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA9.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Crash-test ratings

2017 Porsche Macan SUV AWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover
Not rated

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Macan2.0L 4-cylAll-Wheel Drive202522

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2017 Porsche Macan: frequently asked

What does the complaint record show for the 2017 Porsche Macan?

Owners filed 67 NHTSA complaints about the 2017 Porsche Macan — fewer complaints than 65% of comparable 2017 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2017 Porsche Macan?

The most-reported problem areas are Air Bags (37% of complaints) and engine (10%).

How many recalls does the 2017 Porsche Macan have?

6 recalls have been issued that affect the 2017 Porsche Macan, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2017 Porsche Macan get?

The EPA rates the 2017 Porsche Macan at 22 mpg combined.