2020 Nissan Sentra

The power unlock on all four doors of my car doors will no longer operate via key fob, outside lock button or interior power unlock buttons, although the doors can all be locked using those same processes. In addition, the doors have all randomly locked while being inside the car with no key, locking me inside the car and requiring someone getting a key to manually unlock the car to allow me to exit. The doors have also randomly locked with the key inside the car making it unable to access the car without a spare key being manually used to unlock the car. This has caused several very scary incidents including having to nearly break a window to get out of the car on a day when temperatures were over 100 degrees.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel was off centered and the vehicle vibrated. In addition, the contact stated that the vehicle vibrated while making a turn. The vehicle was taken to an independent mechanic where it was diagnosed with a passenger-side rear detached inter-tire rod and bushing and a driver's side rear inter-tire rod and bushing failing. The contact was informed that the driver's and passenger interior rods and bushings needed to be replaced. The vehicle was being repaired. In addition, the contact stated that in 2021 the vehicle was inspected by the dealer for an unknown recall inspection, which had a similar failure description. In addition, the contact received a recall notification, NHTSA Campaign Number: 23V581000 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I have an Nissan Sentra sv 2020 and steering rack is causing problems when I drive my car, making my whole steering wheel shake when I go 60 on the highway, it also makes noises when I try to gently press on the gas making my wheels shake violently against the road. It’s a really bad safety hazard. If that part breaks. I can or any other drivers can lose control of their car and end up in a bad accident even death. Dealership is asking for about 4k to get that fix

Reported

Jul 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The rear driver side door does not lock/unlock when pressing the lock/unlock buttons on the key fob nor the buttons on either of the front seat door panels. It is only able to be locked/unlocked by manually flipping the lock/unlock switch on the (rear driver side) door. No other doors have this issue. I believe either the door switch actuator or faulty wiring is the cause of the issue. I believe it is available for inspection upon request. My safety and the safety of my passengers is put at risk because of the additional step of ensuring the door is locked when departing from the vehicle, creating a more dangerous situation in the event of needing to quickly exit the vehicle, and an increased chance of car hijacking. I have seen reports saying there are 141 similar cases where certain years and models of Nissan vehicles (≈2013-2025 Altima, Rouge, and Sentra) have a similar issue, sometimes with the door not being able to be opened even with manually switching the door lock switch. The problem has been widely reported and confirmed by dealerships. The vehicle and the component have not been inspected by anyone. There were no warning signs or messages. The first sign of failure was April 4, 2026.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

my vehicle backup camera has been turning blue i didn't know why because the first couple of months i've had it, it's been fine i found out it was a recall on it

Reported

May 2026

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Nissan had a recall 2 years ago for a tie rod issue. When I brought the car in for that recall Nissan said that the tie rods showed no sign of bending so they didn't replace them. Two years later my car is not steering correctly and making noises. I find out that Nissan has a new tie rod recall (recall R23B3, NHTSA #23V-581) that requires the tie rods to be changed regardless if they show any sign of bending or damage. I bring my car in to have this completed (2 years from the first recall) and they are telling me the power steering rack has to be replaced as well as the tie rods. The issue is Nissan now knows that by not replacing the tie rods two years ago it's damaging the power sterring rack but they will not acknowledge it as they don't want to pay the additional cost for the power sterring rack. I spoke to Nissan USA consumer affairs and they are taking a hard line on this. It's dangerous as the car dealership service department was going to let me drive my car after the tie rod replacement knowing the power steering rack was also damaged until I pressed the actual technician that worked on the car and he said it's dangerous to drive. Nissan must be reponsible for replacing all the damage caused by not making it mandatory to replace the tie rods in the first recall two years ago. The cost to replace the power steering rack is $3000 and they don't want to pay for that.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

seatbelt is not matching and staying on as I am driving these vehicle

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

There has not been an actual incident, door lock actuator stopped working prematurely.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

2020 Nissan Sentra Backup Camera. The camera periodically goes out only displaying a blue screen. Researched and discovered it was a recall. Went to the dealership and asked them and they said my cars recall was marked as completed back in 2023 to which I had no knowledge of. The issue was not resolved and was just marked as cleared without proper inspection. Dealerships are refusing to fix the recall since it was already (incorrectly) marked as complete.

Reported

Apr 2026

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

I purchased my car with 7 miles in it. Within 3 months of having it the key fog stopped locking the doors. Went to the dealership and they did nothing but told me it would be $174 a door to fix. With a car on the show room floor you shouldn't be having issues that soon

Reported

Apr 2026

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact stated that while in reverse(R), the rearview camera image failed to display. No warning lights illuminated. The vehicle was taken to a local dealer, where it was repaired under warranty; however, the failure reoccurred. The same local dealer was contacted, but the vehicle was not repaired because there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 32,440.

Reported

Dec 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact received notifications of NHTSA Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to a dealer where the contact was informed that the tie rods needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,900.

Reported

Dec 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

While in reverse, my backup camera does not engage, instead it will display a blue scree or altered fuzzy incomplete image of what's behind me. While parking, parking collision warning will go off displaying a warning and sound with multiple beeps while my automatic emergency braking system will engage my brakes while reversing unexpectedly without obstacles in the way. This causes whiplash, panic, to the driver and sudden stops causing a hazard to other drivers while wearing out my braking system I've had to replace brake pads and roaders due to warping more frequently than normal function. While driving the forward collision warning will display a malfunction warning on my dash and sometimes engages my brakes unexpectedly with no object in front of me. This has led to sudden stops in the middle of the road causing other cars to slam their brakes so they don't rear-end me. I have reported this to a local mechanic while we replaced my shocks, he stated there was wires loose and he secured them causing my backup camera to work for a short time after. It soon went back to being a blue screen or having an altered fuzzy image when reversing. These has been a reoccurring issue but I am in Germany so I have yet to find a dealership willing to inspect the vehicle. I believe the first issues started in March 2024 after I purchased the car from a friend.

Reported

Nov 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

Unknown

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My ABS has messed up multiple times often after traction control is lost I have been lucky enough to not be injured YET this is my daily driver and im self employed and am currently paying almost 1k a month for this car so im forced to drive it even with the car randomly slamming my breaks I took it to the dealership I bought it from after the first incident and they denied knowing anything Im terrified to drive my car if anyone is taling me and im stuck behind a slow driver im at risk of a pile up Every time it rains or snows or is foggy my traction control flashes that its not working Every time the abs has messed up the traction has flashed it wasnt working before Im at a loss on what to do ive reached out to everyone but I guess I just have to drive it until it kills me The dealership and I are not on good terms They lied to me about a previous recalled part breaking being my fault and had me pay out of pocket to fix it there Then They failed to provide the receipts and requested i go to the dealership 2 hours away instead of theirs thats 30 minutes away No one has inspected it for this because they (my dealership) denied knowing it was an issues but I read articles online stating otherwise This has happened multiple times now that I know its going to continue im genuinely scared for my life and am reaching out for this to be looked into and recalled I dont know the dates it happened but if youd take my car to looking to the codes and the system report or whatever you'd see everything yourself and im more than willing to give it to whoever would be capable

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 23V581000 (STEERING). The vehicle was taken to the dealer for the recall repair. As per the dealer, the recall repair was completed. The contact never received a receipt or any documentation regarding the recall repair and doubted that the recall repair was performed. The contact stated that on a separate occasion, the rearview camera displayed a blue image while the vehicle was in reverse(R). The contact stated that the failure obstructed driving visibility, preventing the safe operation of the vehicle. The contact was unsure if a recall notification had been received regarding the back over prevention system. The dealer requested payment, and the contact refused because the vehicle was under recall. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

DOOR ACTUATORS ARE NOT WORKING NOT LETTING ME LOCK OR OPEN THE DOORS ON MY FRONT PASSNEGER AND BACK DRIVER SIDE

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I started hearing a swishing noise like water, i didn't think anything of it till i opened my back driver side door and heard the swishing again. My friend lifted the weather stripping on bottom of door and a-lot of water came gushing out. It had rained alot that year. This could cause electrical issues and body rot. Also my car wont start due to not recognizing the fob. I have to disconnect battery snd reconnect to start my car from time to time.

Reported

Aug 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at various speeds, the vehicle was shuddering with an abnormal rattling sound coming from under the hood. There was no warning light illuminated. The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 28,879.

Reported

Jul 2025

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, there was an abnormal clicking sound coming from the front of the vehicle with the steering wheel vibrating violently. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tie rods. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V581000 (Steering); the VIN was included, and the vehicle was repaired in September 2024. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 57,000. The VIN was not available.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Driver side front and rear door locks will not respond to key fob. Rear door won’t lock and front door won’t unlock.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I was trapped in my vehicle when my door would not open. I attempted to unlock the door with the key fab, manually, and from reaching through the window and trying from the outside. Despite the lock mechanism showing that the door was unlocked, the door would not open. I attempted to restart the vehicle, but that did not help. I tried several combinations of tactics with no success. I finally had to climb out of the passenger side. I took the car to the dealer where I was informed that the door actuators on both driver's side doors were faulty. All I can think of is what would have happened if the car was on fire or in rising water, and worse, if my children were in the back seat. Or what if I was disabled in some way or elderly? This situation could've been much, much worse. When I contacted Nissan consumer affairs, they refused to take any responsibility for this dangerous design flaw, and I was stuck with a $1500 repair. I hope they are urged to issue a recall.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

After taking my car to the dealership for recall repairs, the backup camera, on multiple occasions has given me a blue screen. I have never had this issue prior to recall repairs.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford Nissan Sentra. The contact stated while driving at undisclosed speeds and depressing the accelerator pedal, the vehicle hesitated. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

Reported

Jul 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

I purchased m 2020 Nissan Sentra brand new off the showroom floor from Modern Nissan of Winston Salem in April. On [XXX] (in examining the first invoice, the date is incorrect) with only 28, 778 miles my car would not start however, an engine malfunction light, ABS indicator light, forward emergency braking system warning icon, rear automatic braking warning icon and a caution light showed up on and over the dash- board. I called my warranty dept., Nissan, explained the situation as best I could and had the car towed. Upon getting transportation there was told problem was not factory warranty but was chewed by rodents or some small animal; not warranty covered since not Nissan's fault, paid $1194. However, not 24 hours later and after putting down rodent and small animal deterrent had to take car back. Was told they missed something which added to my cost totaling $630. Totally, keeping my car 6 days. Afterwards, getting my car back again on 06/16 the second time I have taken my car back twice. The same malfunction light has come back on with the same indicator icon as forward braking system and the seat belt indicator comes on and the buzzer goes on and off whether the seat belt is on and fastened or not. After researching problems with the 2020 Nissan Sentra, I do not believe any small animal or rodent has done any damage to the electrical system on my car as I have had cars in my driveway for over 25 years with no such damage ever before. I believe Nissan should be held accountable, or my bumper to bumper 110,000-mile 2029 warranty should take care of this, and I should be reimbursed! This type of existing problem can be life threatening to me, any passengers I may have and other drivers on the road! With today's economy, my being [XXX] I cannot continue to pay such huge amounts for a factory malfunction when I have a warranty in place or try to buy another car especially when this one is not paid for!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle had AEB System malfunctioning. The brakes did NOT work. The emergency brake barely worked. We were driving on Fathers Day to a family gathering and the system and brakes malfunctioned, yes we collided with the Curb and debris on the side of the road cause curb rash to the rims. No major damage. This would be the 3rd this has happened to my vehicle in particular. Dealers say the manufacturer doesn’t cover brake line damage or issue even due to factory fault/ defect.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

Crash

The AEB - Automatic Emergency Braking sensors are faulty. The system randomly brakes while I am driving with nothing in the cars path to set it off. It happens frequently and without any seemingly reason. It has become very nerve wracking and potentially dangerous. I brought this issue up to a mechanic at the Nissan repair shop and his response was that the car is no longer under warranty and that I am responsible for what would be a costly repair. He suggested taking the car through the car wash frequently. I constantly wipe the front window where the sensors are located, I find this solution to be unacceptable.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

On June 10 2025 the brake sensor malfunctioned for my 2020 Nissan Sentra This was the secound timeThe first time was about one week before..The brake peddle went down , car brakes ,brakes.I was driving speed limit of 20.There were no cars on the street or object.A yellow triangle appeared on the dash board..It scared me ,This is a safety hazard that can cause a accident.The next morning my car didn't start.There were a few symbols on the dashboard..I had it towed to the car dealer.They put a new battery.I just bought it May 04 2025.I was told no sensors were on, Mechanic didn't find anything. As of now I have bot picked up my car from the car dealer. 06/24/2025

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Driving down the road and the camera above on windshield above rearview mirror went out as well as the forward collision braking. Both went out at the same time. The problem was inspected by a certified mechanic shop. It puts people’s lives at risk once each sensors go out limiting the safety features.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Sometimes the driver door doesn’t lock even after clicking the lock button either on the key fob or on the actual door. The car is five years old and has 60,000 miles on it.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

back up camera not working

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Rear drivers side door doesn't unlock.

Reported

May 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Tensioner pulley broke

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Front collision isn't working. Warning on dash

Reported

May 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Brake caliper piston popped out of brake caliper

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Nissan has replaced the door actuators on the front left, front right, back left, and back right multiple times, but the issues persist. The malfunctioning door locks pose a serious safety risk, particularly for children who may open the doors while the vehicle is in motion. Additionally, there is the risk of doors failing to secure properly, leaving the vehicle vulnerable to vandalism or theft. This ongoing problem presents significant safety and security concerns that require immediate attention.

Reported

Feb 2025

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

6 months after purchasing my car off the show room floor the key fob stop locking my doors.

Reported

Feb 2025

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

My cars door locks are failing prematurely. The front drivers door stopped work entirely even with a key and when I looked the issue up online I found that a number of other people are having the same issue with their 2020 Sentras as well. The door locks started failing within 2 years of owning the car. This car hasn't even hit 100,000 miles yet.

Reported

Jan 2025

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated when the vehicle was driven over a pothole and the steering wheel shook erratically. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired by the independent mechanic. In addition, the contact stated that upon an inconclusive diagnostic test, all four tires were replaced and balanced, and the tie rod was replaced however, the failure reoccurred. The manufacturer was not made aware of the failure. The contact referenced Voluntary recall PM985; however, the vehicle was not included in the recall. The failure mileage was 50,000.

Reported

Dec 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Rear door no longer wants to lock automatically

Reported

Nov 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60MPH. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or JOLT when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them.The motor has been replaced already at 32K miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always DULL and DIM when switching from P to R, the screen turns dark and black. The other side issues are the Button for the Windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the A/C on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the A/C or FAN on.

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

every since i got this $22,000 car, my backup camera has not worked. when i back up, the screen turns blue. first time i went to the nissan dealership they said there was a recall on the camera but because the one time it works, its at the dealership so they didn’t fix it. i bring it back a few months later to get the suspension recalled fix and tell them my back up camera doesn’t work. i have photo evidence showing everytime it doesn’t work and now they said there’s no recall it’ll cost $300 to replace. i’ve had this car for 3 months. i wouldn’t recommend anyone buy a car from nissan.

Reported

Nov 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Issues with the door.. My key can’t open the driver door with the unlock button.. Also back door has same issue .. Had it fixed on passenger door when I have warranty but issue keeps happening ..

Reported

Oct 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel had an excessive amount of play. While driving over a pothole, the vehicle shook abnormally. While reversing, there was an abnormal thumping sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle should not be driven. The mechanic determined that the steering rack was badly worn, and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Number 23V581000 (Steering). The dealer diagnosed the vehicle and determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The failure mileage was approximately 32,000.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

[XXX] 06/29 637 1). A feature of the Auto Intelligent Headlight feature is not working on 2020 Sentras, all trims. During the daytime (rain or snow) when the windshield wipers are turned on and swish back and forth 4 times, it’s supposed to automatically turn on headlights (which also turns on tail lights so you’re not rear ended). 2). Additionally, when the headlights are in “Headlight” mode (not automatic mode), the owners manual states when the engine is turned off and the door is opened you will get both an alarm chime and a visual warning on the drivers display that lights are on and to turn them off. Just like any normal car going back for 20 years. Well it doesn’t work in 2020 Sentra. Only way I can get feature to chime or show the display warning is to toggle the headlight control switch to “Parking Lights” and back to “Headlights”!. Of course, if I can remember to do that I could remember to turn off the headlights! Auto Intelligent Headlights is explained on the Nissan website, and the 2020 Sentra Brochure States it as a standard feature on all trims. I also have a personal letter from Nissan stating 2020 Sentras have all of this feature. [XXX] Intelligent Auto Headlights | Innovation | Nissan’s Intelligent Auto Headlights: Nissan’s various technologies, including electrification, autonomous drive, connected car & service, mobility service, and energy management, are introduced. [XXX] [XXX] It doesn’t work. I contacted Nissan Consumer Affairs, after 2 months and being handed off to 2 customer service reps they finally sent a Corp DTS Rep to look at car. After 4 hrs examining it, he contacted the internal only “Nissan Tech Talk”, only for Nissan mechanics and you must have a dealer code to access, not for the public. Turns out, they knew that due to a new wiring system in the 2020 Sentra’s those features and a fog light auto feature don’t work! Apparently it’s a defect, I was never notified they INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.

Risk: A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.

Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Risk: An improperly aimed headlight may reduce the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.

Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.

Risk: A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.

Remedy: Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.