2013 Nissan Murano

While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no warning lights or signs of this happening. While driving on the road, my car felt unstable then seconds later the arm broke off. The car was at Nissan 4 months prior to have work done, I had them do a multipoint inspection when there was a problem/engine light with the vehicle and it would not go more than 15mph. Nissan fixed loose RF hub, plus they replaced a right and left front sway bar. This is right on the sub frame, there was no warning given to me that the sub frame was rusted or could give out.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.

Reported

Sep 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Nissan Murano. The contact stated that while driving 30 MPH, the air bag warning light was blinking. The contact stated that the failure was related to NHTSA Campaign Number: 16V244000 (Air Bags). The vehicle was taken to the local dealer where it was diagnosed and determined that the occupant sensor module had cause the failure and recommended that the seat frame be replaced. The vehicle was not repaired. The manufacturer was contacted, and confirmed that the VIN was not under recall. The failure mileage was approximately 94,500.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The air bag light started blinking. We took the car to our local Nisan dealership. We had to pay $220.77 just to have them look at it. They said there was an occupant sensor unit malfunction and it needed the bottom seat pad replaced. We were then told “that it is discontinued “! We are left with an air bag that doesn’t work, and a blinking air bag warning sign that constantly reminds us of the danger we are in. I am frightened to death to drive the car and angry that it cost $220.77 for nothing. When I asked what I could do - they said “You can trade it in and buy a new Nisan”! We will never buy another Nisan!! Can you help?

Reported

Jun 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Nissan Murano SL. The contact stated while driving 65 MPH, the vehicle lost power. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who would not perform the work due to recalls on the transmission. The vehicle was taken to the dealer but has not been repaired. The contact stated the vehicle was repaired under a previous manufacturer recall that replaced the transmission, however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 166,000.

Reported

Mar 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

AT RUNNING TIME THE CAR STOP LIKE IF TRANSMISSION DISCONECTED

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

2013 Nissan Murano CVT Transmission known issue with CVT low pressure no fix only option is to replace transmission for more than the vehicle. Transmission will fail without any warning.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

2013 Nissan Murano (81,000 miles): Engine warning light came on, code check revealed "Mass Airflow Senser" while waiting for dealer appointment car was running fine with no issues other than warning light. I was driving the car at 40 MPH and the car came to a complete stop "as if engine was turned off". there was no warning. no breaks, no steering. Car was almost in ditch but I managed to force steering back onto road (I was the only one at risk). Car restarted as though no problem had occurred. Research revealed same issue with other model years.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.

Reported

Jul 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.

Reported

Jan 2020

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.

Reported

Dec 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.

Reported

Nov 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.

Reported

Jul 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW

Reported

Jul 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Reported

Jun 2019

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

I HAD MY 2013 NISSAN MURANO REPAIRED FOLLOWING A RECALL INVOLVING THE POWER STEERING. THE WORK WAS COMPLETED ON 2/2/18. ON 4/11/2019 I COMPLETELY LOST POWER STEERING WHILE DRIVING HOME. THANKFULLY I WAS ON NEIGHBORHOOD STREETS AND NOT THE INTERSTATE. BY THE TIME I WAS ABLE TO PULL OVER SMOKE WAS COMING FROM UNDER THE HOOD OF MY CAR AND THERE WERE TWO LARGE PUDDLES OF FLUID UNDER THE FRONT END. AFTER HAVING THE CAR TOWED THE MECHANIC STATED THE CLAMP HAD APPARENTLY COME LOOSE AND RUBBED SEVERAL HOLES IN THE HOSE AND TUBE ASSEMBLY. IT WOULD SEEM THIS IS THE SAME PROBLEM FOR WHICH THE ORIGINAL RECALL WAS ISSUED.

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

PAINT DEFECT. SEVERAL LARGE AREAS OF PAINT CHIPPING AND FLAKING ON DOORS AND HOOD WITHOUT ANY OTHER PHYSICAL DAMAGE CORRESPONDING. THERE ARE SEVERAL LARGE AREAS WHERE THE PAINT JUST FALLS OFF WITH THE SLIGHTEST TOUCH,, IT IS DEFINITELY COMPROMISING THE APPEARANCE OF THE VEHICLE AS WELL AS THE STABILITY OF THE UNDERLYING BODY ALLOWING ELEMENTS TO REACH THE BARE METAL.

Reported

Feb 2019

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

TRANSMISSION SLIPPING CODE P1778

Reported

Jan 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

MY 2013 MURANO WOULD NOT UNLOCK. SO I CALLED AAA ROADSIDE SERVICE. I WAS ABLE AFTER 10 MINUTES TO UNLOCK THE CAR CANCEL AAA. DRIVE DIRECTLY TO NISSAN DEALERSHIP THEY CHECK THE BATTERY NO PROBLEM.

Reported

Nov 2018

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND TRANSPARENT BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.

Reported

Oct 2018

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

ON 10/15/2018 MY WIFE HAD CALLED ME TO INFORM ME THAT HER 2013 MURANO WITHOUT ANY WARNING OR CHECK ENGINE LIGHT COMING ON HER ENGINE CUT COMPLETELY OFF AT 60 -65 MPH WHILE MERGING INTO THE EXPRESSWAY HAD THERE BEEN OTHER CARS AROUND MY WIFE WOULD HAVE WOUND UP IN A COLLISION. HAD OTHER CARS BEEN AT SAME SPEED COMING BEHIND HER I'M AFRAID IT WOULD HAVE BEEN A BAD ACCIDENT, MY WIFE FEARS DRIVING THIS VEHICLE FOR THIS REASON NOW. IT WAS A COMPLETE SHOCK TO HER FOR OUR GREAT RUNNING VEHICLE TO JUST SHUT OFF OUT OF THE BLUE NO WARNING.

Reported

Oct 2018

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

I DRIVE A 2013 NISSAN MURANO SV AWD WITH JUST OVER 72,000 MILES. BEFORE YESTERDAY, I NEVER HAD ONE ISSUE WITH THE VEHICLE. IT HAS BEEN VERY RELIABLE. WHILE DRIVING MURANO ON 8/22/18 IT SUDDENLY WOULD BARELY ACCELERATE WHEN PRESSING ACCELERATOR ON A CITY STREET. THE MURANO WHO JERK AND THE SPEED WOULD ONLY INCREASE SLOWLY. THE RPM'S THOUGH WOULD JUMP OVER 6000. ONCE VEHICLE GOT UP TO SPEED IT WOULD STAY IF LEFT ON CRUISE CONTROL. IF I HAD TO STOP AT A LIGHT/SIGN PROBLEM WOULD START ALL OVER AGAIN. I WOULD NOT TAKE ON FREEWAY DURING RUSH HOUR STOP AND GO TRAFFIC, SO I DROVE 32 MILES HOME ON SURFACE STREETS. IT TOOK ME 2 HOURS AND I IRRITATED MANY OTHER DRIVERS BECAUSE MY MURANO WAS BEING SO ERRATIC. IF I TRIED TO ACCELERATE AFTER IDLING AT A STOP IT WOULD JERK AND BARELY ACCELERATE. IF I STOPPED AND TURNED OFF THE ENGINE AT A STOP AND THEN RESTART AND PUT IN A DRIVE ONCE LIGHT WAS GREEN, THEN THE CAR WOULD STILL ACCELERATE SLOWLY; HOWEVER, IT WAS STILL SLUGGISH, JERKING AND RPM'S WERE HIGH. THE DEALERSHIP SAID NISSAN EXTENDED WARRANTY ON CVT TRANSMISSIONS FROM 08-12 TO 10 YEAR/100,000 MILE. I CANNOT FIND ANYTHING THAT OFFICIALLY STATE MODELS LATER THAN '12 ARE UNDER THIS WARRANTY; HOWEVER, THERE ARE MANY CONSUMER REPORTS DETAILING THE SAME ISSUES IN VEHICLES AFTER '12. SOMETHING NEEDS TO BE DONE TO SOLVE THIS DANGEROUS ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..

Reported

Aug 2018

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

THE CAR WAS STATIONARY I HAD MY CONVERTIBLE TOP DOWN. UPON PUTTING IT UP . RIGHT BEFORE IT HITS THE WINDSHIELD IT SLAMS DOWN EXTREMELY HARD ON THE WINDSHIELD. COULD CAUSE BODILY INJURY OR DAMAGE TO WINDSHIELD.OR CAUSE THE TOP TO BREAK. WHICH MINE DID.

Reported

Jun 2018

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 25 MPH OUT OF A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED. ROTHROCK NISSAN (1648 PLAZA LN B, ALLENTOWN, PA 18104, (610) 439-8485) WAS CONTACTED, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,000.

Reported

Jun 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

INTERMITTENT ELECTRICAL GROUND FAILURE WITH THE "BRAKE" AND "BATTERY" DASH LIGHTS. REPLACED THE ALTERNATOR AND BATTERY WITH NO RESOLUTION. IVE BEEN STRANDED TWICE ON THE SIDE OF THE ROAD AND TOWED TWICE TO THE SHOP WITH NO RESOLUTION. IVE CALLED NISSAN CUSTOMER SERVICE AND THEY ARE NOT AWARE OF THE PROBLEM DESPITE SEVERAL GOOGLE SEARCH RESULTS DESCRIBING THE SAME PROBLEM.

Reported

May 2018

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

EXTREMELY DIFFICULT TO TURN STEERING WHEEL. ALL THE TIME.

Reported

Apr 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

DIFFICULTY WITH THE POWER STEERING. CHECKED FLUID LEVELS AND NONE IS LEAKING. MY CAR IS PART OF RECALL BUT MY VIN IS NOT ASSOCIATED. CAN I STILL HAVE MY CAR CHECKED? WHERE DOES THIS NEED TO BE DONE?

Reported

Mar 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

THERE WAS SUPPOSED TO BE A CLIP TO HOLD THE FLOOR MATS IN PLACE ON THE DRIVER'S SIDE. NISSAN DEALER REPLACED IT FOR FREE TWO YEARS AGO. THEY SAID IT WAS A RECALL. THE CLIP CAME OFF, AND THEY TOLD ME THEY HAVE TO CHARGE ME FOR THIS RECALL ITEM THIS TIME. THE MISSING CLIP CAUSES THE DRIVER'S SIDE FLOOR MAT TO MOVE UNDER THE GAS AND BRAKE PEDAL, MAKING IT A HAZARD. THE BRAKE PEDAL CAN'T ENGAGE PROPERLY, WHICH COULD RESULT IN AN ACCIDENT.

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

THE POWER STEERING PUMP, HOSE, AND RACK AND PINION ALL BROKE. ONLY 70,000 MILES ON THE VEHICLE WHEN MALFUNCTION OCCURRED.

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

PURCHASED 2013 MURANO PLATINUM IN APRIL 2014 WITH 25K MILES ON IT. WITHIN A FEW MONTHS, I HAD IT TO THE DEALER WITH A STEERING RACK PROBLEM BECAUSE THE POWER STEERING HAD FAILED. AFTER FIXED, I DIDN'T HAVE ANOTHER ISSUE WITH STEERING UNTIL SEP 2017 IN WHICH I COULDN'T TURN THE STEERING WHEEL AT ALL. IT HAD LOCKED UP WHILE I WAS TRAVELING FROM WORK TO HOME ON A SUNDAY MORNING. CAR WENT INTO DEALER FOR NEARLY 2 WEEKS AT LAKE MANAWA NISSAN WITH THEM TRYING TO INSTALL OEM PARTS THAT WERE FAILING. I HAVE A EXTENDED WARRANTY (HALO) AND SPENT $150 DEDUCTIBLE TO GET IT BACK. YESTERDAY, 12/28/17, WITH THE CAR HAVING 65K MILES, I WAS GOING 50-55MPH AROUND A 40-45 DEGREE TURN ON THE INTERSTATE, I LOST THE STEERING AGAIN. I'M A STRONG 50-YEAR OLD WOMAN. IT WAS EXTREMELY DIFFICULT TO GET THE STEERING WHEEL TO MOVE AT ALL. HAD GOT THE CAR MOSTLY OFF THE ROAD IN LEFT LANE, WITH MANY SEMI TRUCKS BEHIND ME, I'M LUCKY TO BE ALIVE. MADE IT TO THE RIGHT LANE AND THEN THE STEERING WAS GOOD FOR ABOUT TEN MINUTES THEN STARTED ACTING UP AGAIN. DROVE TO DEALER AND LEFT IT FOR THE NIGHT. I PICKED IT UP A FEW HOURS AGO. SINCE IT'S SNOWING HERE, I LET MY DAUGHTER USE IT AND SHE'S ALREADY CALLED ME STATING THE POWER STEERING IS STILL NOT RIGHT. I'LL BE RETURNING TO THE DEALER TOMORROW MORNING 12/30/17. I'M A REPEAT CUSTOMER OF THE DATSUN / NISSAN BRAND SINCE 1982 AND I DON'T BELIEVE MY LOYALTY IS BEING REWARDED. I BELIEVE THIS PROBLEM WILL INEVITABLY LEAD TO A CRASH WITH INJURIES, IF NOT A FATALITY.

Reported

Dec 2017

Incident date

Dec 2017

Mileage

Not provided

Outcome flags

None reported

THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.

Reported

Dec 2017

Incident date

Dec 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SEARCHED ONLINE AND FOUND THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER (ALL PRO NISSAN OF DEARBORN, 24501 MICHIGAN AVE, DEARBORN, MI 48124). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 423,000.

Reported

Dec 2017

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

THE VISOR BROKE OPEN ON THE BACKSIDE SOMEHOW AND. OW THE ONLY POSITIONS IT WILL WORK ARE COMPLETELY UNSAFE AS THEY OBSTRUCT MY VIEW. AND LIVING IN ARIZONA IT IS UNSAFE CERTAIN TIMES A DAY WHEN I CANNOT USE MY VISOR CORRECTLY TO BLOCK THE SUN. THE VISOR HAS ONLY UNDERGONE REGULAR USE AND JUST BROKE WHEN ATTENPIING TO BRING IT DOWN FOR USE ONE DAY.

Reported

Sep 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH CAUSED VISIBILITY ISSUES FOR THE DRIVER. THE DEALER WAS CONTACTED AT 937-434-4723 AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 10/24/17*LJ *JS

Reported

Aug 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.

Reported

Jul 2017

Incident date

Jul 2013

Mileage

Not provided

Outcome flags

None reported

Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.

Risk: If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.

Remedy: Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.